Lediga jobb VG Consulting Sweden AB i Malmö

As a Hardware Support Engineer, you will be responsible to ensure all the installations in Sweden are being done within the timelines specified in the project plan. In addition to the installation activities, you will also be responsible to manage the Hardware KPIs for all the existing and new sites to ensure 99% hardware uptime to the customers.
Requirements
? Responsible for coordination of Installation and Commissioning activities at new sites.
? Coordinate with 3 rd part vendors for getting quotes for installation activities likebarcodes marking, pasting, MSUs/MXUs assemblies, PPS (pick put station) assemblies, charger assemblies, etc.
? Audit the site to ensure the site requirements are met regarding floor layout, WiFi, Ranger induction, barcode validation, etc.
? Work with 3 rd party vendors to ensure all the installation activities are progressing as per the project plan timelines.
? Coordinate with supply chain to ensure material is received on site as per the required BOM, highlight shortages, ensure all the assembly documents, SOPs, drawings are available for assembly.
? Work with respective site project manager to provide updates on the overall installation progress as per plan.
? Should ensure all relevant site-specific technical documentation as well as documentation regarding new product lines/or features are accurately captured from sites and shared within the team.
? Responsible for creating and monitoring hardware components across sites.
? Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients.
? Delivering the periodic maintenance services.
? Achievement, measurement and reporting of performance indicators and site service objectives. ? Report near misses, incidents, and other opportunities for improvement.
? Work at customer sites to implement hardware ECNs (which include addition, removal or modification of HW) on the products.
? Coordination with the HW support team for Firmware deployments in the GO products at customer sites.
? Remain available as needed for crisis management (after-hours work occasionally required)
? Willingness to travel and working on extended hours on need basis
? Should follow all SOPs and deploy the products as per specifications and within the stipulated timelines
? Should follow all commissioning procedures post installation and accurately record detailed commissioning results
? Should follow handover process post commissioning to transfer ownership to the Client Service team
? Should assist in the signing of commissioning certificate by the Client post-handover, by ensuring handover completion and closure of any open issues
? Should maintain detailed records of installation & commissioning activities and provide feedback to all internal stakeholders for continuous improvement through I&C Manager
? Should always follow all safety standards and guidelines as per EHS during site installation & commissioning
? Can provide a basic level of training to Technicians and Customer as required.


Minimum Qualifications
? Graduate in Computer Science / Electronics / Mechanical with 10-15 years’ experience.
? Strong experience in building a Robotics, managing customer satisfaction
? Experience in working with cross functional cross geo teams in a multi-cultural environment Visa mindre

Company Overview
Our client is a data-driven insights company targeting the global consumer. They provide key stakeholders across the investment (public and private) and corporate landscapes with best-in-class data products and tools to enable enhanced strategic decision making. Via our data feeds, templates, and visualization tools, they deliver an unparalleled view into consumer spending behavior by fusing numerous privacy compliant data types across geographies. This allows for actionable insights driven by near real- time market intelligence and benchmarking capabilities at the merchant level.


The role you'll play:
The Director, Sales – INTL will lead the interna1onal Sales team responsible for rapidly growing our client’s financial services business. Repor1ng to the VP, Head of Sales the Director will strategically grow revenue within their teams’ territory at or above company growth targets.
Your main responsibilities:
Mentor and develop a team of direct reports ranging from associate to senior level
Develop and execute strategic plans to achieve sales targets for team
Assisting your team in meeting quarterly sales goals with each of their own pipelines
Leverage your contacts and experience to successfully build and maintain a sales pipeline
Build and maintain long-lasting relationships with customers while partnering with them to better understand their business objectives and needs.
Manage the sales process from initial lead sourcing to signed contract
Work within the confines of our sales process to meet or exceed quota
Build and maintain a business plan to consistently outperform goals / initiatives
Be a good teammate and work with highest level of integrity
Partner with VP, Head of Sales on strategic initiatives to increase revenue for international growth



We’re looking for someone with:
A B.S. or B.A. from a top institution
A minimum of 5+ years’ experience carrying a quota
A minimum of 2+ years’ leading a team
A track record of results-based outperformance
Experience working with corporate data buyers and selling subscriptions, contracts required
Expertise in prospecting large corporations
Drive: no obstacle is too difficult to overcome, and no one needs to push you to excel
A passion for SaaS products & data driven decision making
Expertise with Salesforce, Excel, prospect databases
Experience using data visualiza1on tools such as Looker, Tableau, Google Data Studio, etc.
Experience working with cross-functional teams (i.e. Customer Success, Research, Marketing, Product, etc.)
Tenacity and flexibility – will be open-minded to overcoming challenges, be solutions-oriented, is comfortable with ambiguity and is willing to roll up sleeves

Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov. Visa mindre