Lediga jobb One.com Group AB i Malmö

Our team is on a mission to design great user experiences that help our over 2 million web customers create, configure, and develop their web presence.

We are looking for an experienced Digital Commerce Product Designer who has a solid understanding of e-commerce metrics to collaborate with our marketing leads in translating user needs and business ideas into outstanding landing pages, order and upselling/cross-selling flows, campaign concepts, and visual designs for our one.com brand.
As a passionate designer, you excel at transforming complex concepts into beautiful, simple, and user-friendly experiences. You inspire the organisation with insightful customer journeys, value propositions, and prototypes. Driven by data, you utilise market and user research methods such as interviews, surveys, usability tests, A/B tests and heatmaps to test and refine ideas both before and after implementation. This means that rather than being measured on the output of your design work, you are being measured on the success of your designs. As a true team player, you will work closely with our marketing, product, UX and design, and development teams. And, to our 32 passionate designers, you are a sparring partner who is inspiring, results-driven and keen to make a difference.
Qualifications 5+ years of experience in e-commerce, digital commerce, marketing, or agency settings
Degree in New Media Design, Visual Communication, Product Design, UX Design, or similar
Strong digital commerce-focused design portfolio with a mobile-first mindset, with expertise in designing for both mobile and desktop.
You can conduct data analysis, market, and user research to identify best practices and shape hypotheses on how best to address requirements.
Ability to translate user needs and business goals into clear, effective design
Skilled in user research, data analysis, customer journeys, and persona creation
Experience with tools like Maze, HotJar, Dovetail, Mixpanel, and Google Analytics
Advocate for user testing, customer centricity, and evidence-based design decisions
Comfortable collaborating across teams – from concept and ideation to implementation
You are effective in managing stakeholders. Engage and involve them from the beginning (research, strategy, concept) to the end (design and implementation).
Proficient in Figma and Adobe Creative Cloud
Familiar with working in Agile/Scrum teams and using design systems
High attention to detail and strong visual aesthetics
You provide and receive honest, valuable feedback.

You’re a curious, collaborative, and creative problem solver who enjoys turning complexity into clarity. You have a passion for beautiful, minimalist design and care deeply about creating meaningful user experiences. You’re confident in your craft, open to feedback, and thrive in a fast-moving, team-oriented environment. Most importantly, you want to make the web not just more usable — but more beautiful.
About usone.com is a part of group.one is a leading European provider of online presence, cloud hosting, and digital marketing services. Over 2 million customers trust us with their online success. Our global team consists of 1 500+ employees operating from nearly 20 locations across 15 countries, with our headquarters in Sweden. Thanks to the support of our partners Cinven and Ontario Teachers' Pension Plan, we are steadily expanding the group's service portfolio and geographical footprint.
When you join group.one, you become a part of a global network that values collaboration, growth, and excellence. Join us in creating online success stories!
We don't care whether you are female, male or diverse, where you come from, how old you are, what colour your skin is or what you believe in. For us, the focus is on mutual respect, personal appreciation as well as fun and motivation at work. Develop yourself - your personality - because we focus on you as a person and team member.
We want to continue to grow with you. That's why we look forward to getting to know you. Visa mindre

Dansktalende supporter, der brænder for tilfredse kunder, søges til one.com i København eller Malmö!
Kan du lide at snakke med mennesker? Er du løsningsfokuseret, empatisk og drives af at gøre kunderne glade? Bliver du høj af at hjælpe mennesker, af at give den perfekte service og af at løse problemer? Så har vi lige den rette stilling til dig på vores supportkontor i København eller Malmö! Der hjælper vi kunder via chat, e-mail og telefon med deres webhosting løsninger, tekniske problemer og alt, der kan opstå for en bruger, som forsøger at skabe sig en plads på internettet med hjemmeside, e-mail og domæne.
Hos one.com har vi vores kundekontakt som højeste prioritet! Vi arbejder hårdt for altid at yde support og kundeservice i verdensklasse, for at sikre os, at selv på et marked med hård konkurrence, føler vores kunder at de får alt de behøver, og lidt til.
Dette er en unik mulighed for at blive en del af et team hvor alle arbejder mod samme mål: at yde nordens absolut bedste support og kundeservice til vores kunder. Vi gør ingenting halvhjertet, men arbejder kontinuerligt for at overgå os selv, mens vi har det sjovt på arbejdet og udvikler os både individuelt og som et team.
Ansvarsområder og hvem vi søgerVi vil som sagt give vores kunder en oplevelse i verdensklasse når de kontakter os for support. Det handler ikke bare om at løse problemet; det handler om at overgå kundens forventninger ved at forstå værdien af empati, forståelse og personlighed. Vi tror på ”hire for attitude, train for skill” så hvad du end har gjort tidligere er mindre vigtigt. Det vigtigste for os er, at du har en vilje til at lære, et stærkt ønske om at yde en service ud over det sædvanlige og, at du er positiv, åben og udadvendt.
Din vigtigste opgave vil være at tage imod kunder via chat, e-mail og telefon for at hjælpe dem med alle mulige tekniske (og under tiden mindre tekniske) problemer og for at sikre, at den kunde du taler med, har den rigtige pakke, har de rigtige produkter og ikke går glip af noget fra os. 
Send din ansøgning så hurtigt som muligt hvis du synes følgende passer på dig Du kan tale og skrive på dansk og engelsk flydende (da vi er et firma med mange nationaliteter og kontorer i forskellige dele af verden, sker det meste af vores interne kommunikation på engelsk)
Teknisk forståelse samt kendskab til wordpress på bruger- og administrations-niveau
Erfaring fra kundeservice, support eller salg er et plus, men ikke et krav
Tålmodig, kan håndtere stres og er god til at tilpasse sig forandringer
Målrettet ”vinder” der drives af at slå de gængse forventninger
God evne til at tage feedback og coaching for at udvikles
Kundefokuseret og med et stærkt ønske om at hjælpe
Fleksibel og med evnen til at tænke uden for boksen
Positiv og ”glasset er halvt fyldt” attitude
Grundlæggende IT-færdigheder
Stor vilje til at lære
Ydmyg
Praktisk
Stillingen er på fuld tid med 37,5 timer om ugen. Din arbejdstid planlægges på en ugentlig plan med 7,5 timer hver dag, ekskl. frokost, i nogle tilfælde forventes du at arbejde i weekender. Arbejdssted kan være i København eller Malmö. Startlønnen vil være DKK 23.000 eller SEK 26.000 pr. måned med mulighed for opstart hurtigst muligt!
Vi tilbyder en hybrid arbejdsmodel, men de første par måneder af din ansættelse vil du arbejde 100 % på kontoret for at sikre en grundig oplæring og introduktion.
Interviews vil blive afholdt løbende. Visa mindre

As a Product Marketing Manager (PMM), you will be the strategic link between product management and the broader marketing team, ensuring the successful launch and ongoing promotion for your designated portfolio area.
Our priority customers include small and medium businesses, reseller partners and professional customers for high-end hosting. We help them succeed online with a product offering encompassing website hosting and domains, website building and web performance SaaS applications, and our WordPress ecosystem SaaS products. Well-known product brands include WPRocket, Rankmath, Imagify and Termly. You will lead go-to-market (GTM) strategy, positioning, messaging, and competitive analysis to drive product adoption and revenue growth. This role requires a deep understanding of our target customers, industry trends, and the ability to translate technical product features into compelling marketing narratives.
Key Responsibilities Product Positioning & Messaging Develop clear, differentiated messaging for the portfolio, ensuring consistency across all channels and touchpoints. Collaborate with product management to convert technical features into customer benefits for priority segments.
Go-To-Market (GTM) Strategy & Product Launches Define and execute GTM strategies for product launches, working cross-functionally with teams. Enable internal teams with sales tools, product narratives, and training materials.
Market & Competitive Analysis Conduct customer research, market analysis, and competitive intelligence. Create competitive frameworks, battle cards, and insights to inform roadmap decisions.
Sales Enablement & Customer Education Create sales collateral and training materials, and support product knowledge for sales and customer success teams. Maintain internal knowledge bases and FAQs.
Content & Campaign Collaboration Collaborate with content teams to develop thought leadership and product-driven content. Support campaigns with product messaging and ensure high-quality creative assets.
Performance Tracking & Optimization Measure launch performance, adoption, and customer feedback. Use marketing data and A/B tests to refine messaging and improve conversions.
Main Interfaces (Key Stakeholders) Work closely with product management on product vision and roadmap. Collaborate with marketing, sales, customer success, and support to drive conversions, retention, and feedback.
Performance Metrics (KPIs) Track product adoption, marketing-sourced revenue, sales enablement effectiveness, customer engagement, and competitive performance.
Qualifications 5+ years of product marketing experience in a SaaS, or fast moving SME/consumer technology sector.
Strong understanding of website building, hosting, and digital marketing ecosystems or demonstrated ability to quickly learn new fields.
Experience launching and positioning B2B and/or B2C SaaS products.
Excellent written and verbal communication skills, with the ability to translate technical concepts into customer-friendly messaging.
Data-driven mindset with experience in analyzing marketing performance metrics and customer insights.
Experience working with cross-functional teams, including product management, sales, and marketing.
Familiarity with marketing tools for analytics (Google Analytics, Semrush, Mixpanel, Tableau, Power BI etc.) as well as automation (Hubspot) and CRM.
Nice-to-Have Skills Experience with SEO, paid acquisition, and digital marketing strategies.
Background in content marketing, growth marketing, or brand marketing.
Knowledge of web development, UX/UI principles, or CMS platforms.

The position could be located either in Amsterdam, Vantaa, Dortmund or Malmoe
About usgroup.one is a leading European provider of online presence, cloud hosting, and digital marketing services. Over 2 million customers trust us with their online success. Our global team consists of 1 500+ employees operating from nearly 20 locations across 15 countries, with our headquarters in Sweden. Thanks to the support of our partners Cinven and Ontario Teachers' Pension Plan, we are steadily expanding the group's service portfolio and geographical footprint.
When you join group.one, you become a part of a global network that values collaboration, growth, and excellence. Join us in creating online success stories!
We don't care whether you are female, male or diverse, where you come from, how old you are, what colour your skin is or what you believe in. For us, the focus is on mutual respect, personal appreciation as well as fun and motivation at work. Develop yourself - your personality - because we focus on you as a person and team member.
We want to continue to grow with you. That's why we look forward to getting to know you. Visa mindre

Our team is on a mission to design great user experiences that help our over 2 million web customers create, configure, and develop their web presence.

We are looking for an experienced Digital Commerce Product Designer who has a solid understanding of e-commerce metrics to collaborate with our marketing leads in translating user needs and business ideas into outstanding landing pages, order and upselling/cross-selling flows, campaign concepts, and visual designs for our one.com brand.
As a passionate designer, you excel at transforming complex concepts into beautiful, simple, and user-friendly experiences. You inspire the organisation with insightful customer journeys, value propositions, and prototypes. Driven by data, you utilise market and user research methods such as interviews, surveys, usability tests, A/B tests and heatmaps to test and refine ideas both before and after implementation. This means that rather than being measured on the output of your design work, you are being measured on the success of your designs. As a true team player, you will work closely with our marketing, product, UX and design, and development teams. And, to our 32 passionate designers, you are a sparring partner who is inspiring, results-driven and keen to make a difference.
Qualifications 5+ years of experience in e-commerce, digital commerce, marketing, or agency settings
Degree in New Media Design, Visual Communication, Product Design, UX Design, or similar
Strong digital commerce-focused design portfolio with a mobile-first mindset, with expertise in designing for both mobile and desktop.
You can conduct data analysis, market, and user research to identify best practices and shape hypotheses on how best to address requirements.
Ability to translate user needs and business goals into clear, effective design
Skilled in user research, data analysis, customer journeys, and persona creation
Experience with tools like Maze, HotJar, Dovetail, Mixpanel, and Google Analytics
Advocate for user testing, customer centricity, and evidence-based design decisions
Comfortable collaborating across teams – from concept and ideation to implementation
You are effective in managing stakeholders. Engage and involve them from the beginning (research, strategy, concept) to the end (design and implementation).
Proficient in Figma and Adobe Creative Cloud
Familiar with working in Agile/Scrum teams and using design systems
High attention to detail and strong visual aesthetics
You provide and receive honest, valuable feedback.

You’re a curious, collaborative, and creative problem solver who enjoys turning complexity into clarity. You have a passion for beautiful, minimalist design and care deeply about creating meaningful user experiences. You’re confident in your craft, open to feedback, and thrive in a fast-moving, team-oriented environment. Most importantly, you want to make the web not just more usable — but more beautiful.
About usone.com is a part of group.one is a leading European provider of online presence, cloud hosting, and digital marketing services. Over 2 million customers trust us with their online success. Our global team consists of 1 500+ employees operating from nearly 20 locations across 15 countries, with our headquarters in Sweden. Thanks to the support of our partners Cinven and Ontario Teachers' Pension Plan, we are steadily expanding the group's service portfolio and geographical footprint.
When you join group.one, you become a part of a global network that values collaboration, growth, and excellence. Join us in creating online success stories!
We don't care whether you are female, male or diverse, where you come from, how old you are, what colour your skin is or what you believe in. For us, the focus is on mutual respect, personal appreciation as well as fun and motivation at work. Develop yourself - your personality - because we focus on you as a person and team member.
We want to continue to grow with you. That's why we look forward to getting to know you. Visa mindre

We are seeking a skilled and proactive Corporate Communications Manager to join our team at group.one, a portfolio of brands specialising in web hosting, website building, and domain name registration. This operationally focused role will report to the Head of Corporate Communications and will have a primary focus on internal communications, employer branding, sustainability and crisis communication. The ideal candidate will have a strong ability to manage day-to-day communication operations, engage employees through compelling messaging, and act quickly and effectively during crises.
As part of a growing, private equity-backed company, the Corporate Communications Manager will play a critical role in shaping the internal narrative, fostering a positive work environment, and ensuring timely, transparent communication with our employees. This role will also contribute to strengthening group.one’s employer brand and support effective communication during periods of change or crisis.
Your Key Responsibilities Internal Messaging & Engagement: Oversee daily communication to ensure alignment with company culture, values, and goals. Create and distribute clear and engaging content including for emails, newsletters, and intranet updates to keep employees informed and engaged.
Employee Communication Channels: Manage internal channels (intranet, newsletters, town halls, Slack) to ensure clear and consistent messaging. Assist leadership in communicating organizational updates and maintaining transparency.
Employer Branding Strategy: Collaborate with HR and talent acquisition to develop an employer branding strategy that highlights company culture, values, and benefits. Create content (employee stories, testimonials) for career sites and social media, positioning the company as an employer of choice.
Crisis and Change Communication Management: Work with leadership to manage organisational change and crisis communications, ensuring messages are clear and empathetic. Prepare the company for crisis communication with resilient channels and processes. Support external crisis communication efforts when needed.
Sustainability: work closely with the head of communications and head of sustainability on regular ESG communications for all audiences, and with the annual Sustainability Report.
Qualifications 5+ years of experience and relevant qualifications in corporate communications or internal communications in an international environment.
Proven experience in creating and executing on internal communication and employer branding strategies within a fast-paced organization.
Experience with working closely with senior leadership on sensitive issues such as change and crisis.

You possess exceptional written and verbal communication skills, with the ability to tailor messages for diverse internal audiences and varying situations. Your strong project management abilities allow you to prioritize and manage multiple tasks efficiently. As a creative thinker, you have a passion for producing engaging content in all forms, that resonates with both employees and potential candidates. Additionally, you have excellent interpersonal skills and collaborate effectively with colleagues at all levels, including senior leadership.
You are proficient in using internal communication tools such as Microsoft 365, Slack, Confluence, SharePoint and other intranet platforms, as well as creative tools such as Canva or Adobe. You are also well-versed in leveraging social media platforms like LinkedIn and Glassdoor for employer branding purposes and to extend stakeholder reach. Your expertise extends to media relations, content management, and applying crisis communication best practices.
The position is located in Stockholm.
About us
group.one is a leading European provider of online presence, cloud hosting, and digital marketing services. Over 2 million customers trust us with their online success. Our global team consists of 1 500+ employees operating from nearly 20 locations across 15 countries, with our headquarters in Sweden. Thanks to the support of our partners Cinven and Ontario Teachers' Pension Plan, we are steadily expanding the group's service portfolio and geographical footprint.
When you join group.one, you become a part of a global network that values collaboration, growth, and excellence. Join us in creating online success stories!
We don't care whether you are female, male or diverse, where you come from, how old you are, what colour your skin is or what you believe in. For us, the focus is on mutual respect, personal appreciation as well as fun and motivation at work. Develop yourself - your personality - because we focus on you as a person and team member.
We want to continue to grow with you. That's why we look forward to getting to know you. Visa mindre

Are you great at building relationships, love keeping things organised, and thrive on making customers feel secure and satisfied? Then you might be our next Client Manager!
As part of the production of our digital marketing products, we are looking for a Client Manager (f/m/d) to join our growing 3-person team. In this role, you will be responsible for supporting our clients in the field of online marketing
In this role, you will be the bridge between sales and design. You will take over once our sales team has secured the deal and ensure the customer has a smooth and professional experience. You will collect content, coordinate information, and communicate with customers to make sure they feel well taken care of. In short, you are the glue that holds everything together!
Your Responsibilities:
You will contact our clients across Norway (no sale) via welcome calls for our website product.
You will discuss the clients’ requirements for their website, consult on structure, and ensure all expectations are clearly defined.
After the website has been created by our web designers, you will coordinate final revision requests and ensure successful publication.
You will handle domain and email account transfers on behalf of clients.
With your positive and service-oriented approach, you will contribute daily to delivering an outstanding client experience

What We’re Looking For:
You have professional experience in client service and enjoy daily client interaction.
Your affinity for digital products and processes allows you to quickly familiarize yourself with new systems.
You have a basic understanding of website structure and design principles.
Experience with CRM systems is a plus.
You have excellent written and spoken Norwegian language skills.

What We Offer:
An exciting and dynamic workplace where no two days are the same.
Opportunities for growth and career development.
Fantastic colleagues and a culture that values teamwork and humour.
A role where you will have great responsibility but also the support to succeed.
Working hours are scheduled between 08.00 and 18.00 with 37.5 hours per week, excluding lunch. Work on weekends will occur.
We offer a hybrid work model, but during the first three months of employment, you will work 100% onsite to ensure thorough training and onboarding.
World-class lunch arrangement provided by Mia Marias.
Join our Malmö office, steps from the Central Station.

Salary:
The gross salary for this position is 26,000 SEK/month for 37.5 hours/week. Actual compensation can be above this, depending on qualifications and professional experience.
Does this sound like you? Apply today – we look forward to getting to know you!
We don't care whether you are female, male or diverse, where you come from, how old you are, what colour your skin is or what you believe in. For us, the focus is on mutual respect, personal appreciation as well as fun and motivation at work. Develop yourself - your personality - because we focus on you as a person and team member.
We want to continue to grow with you. That's why we look forward to getting to know you. Visa mindre

Join our team in Copenhagen or Malmoe, as a Sales Representative, where you'll be on the front lines, helping businesses elevate their digital presence with tailored website solutions.
one.com is a leading European web hosting and domain provider, offering cutting-edge solutions for websites, online marketing, and business development. We’re expanding our team and are looking for a passionate Sales Representative to help us drive our growth by acquiring new customers and expanding our market presence.
Join our 'do it for me' team as a Sales Representative, where you'll be on the front lines, helping businesses elevate their digital presence with tailored website solutions. If you're driven, ambitious, and not afraid to shake things up, we want you.
Your Tasks: New Customer Acquisition: Independently identify and acquire new and existing customers across various industries, focusing on small and medium-sized businesses.
Product Presentation: Effectively present one.com’s products and services (web hosting, SEO, online marketing, etc.) via phone.
Contract Negotiation: Lead and close contract negotiations with prospective clients.
Customer Relationship Management: Build and maintain long-term relationships with existing customers, ensuring their continued success.
Process Optimization: Collaborate with the team to improve and streamline sales processes for greater efficiency.
Your Qualifications: Sales Experience: a few years of proven B2B sales experience, ideally in SaaS, IT, or digital services such as web hosting and online marketing.
Closing Skills: A results-oriented mindset with the ability to close deals and meet sales targets.
Communication: Excellent verbal and written communication skills, with a strong ability to handle outbound calls.
Self-Motivation & Ambition: A proactive, ambitious attitude with a strong drive for success.
Tech Savvy: Solid understanding of digital tools and a passion for web hosting, digital solutions, and innovation.
Your Responsibilities: New Business Development: Take full ownership of identifying, contacting, and acquiring new customers to fuel one.com’s growth.
Contract Closures: Lead contract negotiations and close deals that directly contribute to our revenue.
Onboarding: Ensure a smooth onboarding process for new clients, setting the stage for long-term success.
Customer Retention: Nurture relationships with existing customers and help grow their engagement with one.com’s services.
Process Improvement: Continuously seek ways to improve sales processes, helping increase the overall efficiency and success of this new start-up team within the existing sales department.
Target Achievement: Take responsibility for hitting key sales targets and performance metrics (KPIs).
Who are we?
Our mission is simple: empowering entrepreneurs to achieve their online ambitions. We believe that every business has the potential to thrive and grow in the digital world. We make online success achievable for our customers by offering reliable, dedicated, and straightforward solutions, allowing them to focus on what they do best—running their business. With our expert teams, we support customers in hosting, designing, building, and maintaining their websites and online stores. We are part of group.one, a leading international hosting organisation.
What We Offer: The chance to work with a leading name in web hosting and digital solutions.
A vibrant, collaborative team where your ideas and contributions matter.
Plenty of room for career growth and development in a dynamic, fast-paced environment.
Competitive salary with attractive performance-based bonuses.
5 extra vacation days on top of your 5 weeks of vacation
Pension plan, health insurance, and an annual health check
World-class lunch arrangement
A free website with domain and hosting, where you can choose your own domain name

Ready to take the next step in your sales career? Join one.com and help us shape the future of web hosting and online services! Apply now! Visa mindre

Join our Partner Team in Malmo, where you'll play a crucial role in building and maintaining relationships with web agencies that create websites for their clients. Your mission is to attract new partners, support their onboarding process, and ensure they maximize the value of our solutions.
one.com is a leading European web hosting and domain provider, offering cutting-edge solutions for websites, online marketing, and business development. As we expand our Partner Team, we’re looking for a dynamic Sales Representative who will focus on acquiring, nurturing, and growing relationships with web agencies.
As a Sales Representative in our Partner Team, you will work independently while being part of a supportive and collaborative sales environment. Your main focus will be to engage with web agencies, guiding them through our partner program and ensuring their long-term success with one.com’s services.
Your Tasks: Partner Acquisition: Identify and attract new web agencies to join our partner program.
Prospecting & Outreach: Conduct independent lead generation, including email outreach and cold calling.
Sales & Negotiation: Book and conduct meetings with web agencies to present our partnership model and onboard new partners.
Onboarding & Engagement: Ensure a seamless onboarding experience and provide continuous support to partners.
Upsell & Cross-sell: Identify opportunities to expand partners' use of one.com’s services, including premium hosting, SEO tools, Compliance solutions, and more.
Partner Relationship Management: Maintain and strengthen long-term relationships, ensuring high partner satisfaction and retention.
Process Optimization: Collaborate with the team to refine sales strategies and improve efficiency.
Your Qualifications: Sales Experience: Proven experience in B2B sales, ideally within SaaS, IT, or digital services such as web hosting and online marketing.
Self-Starter: Ability to work independently with a proactive approach to outreach, relationship management, and closing deals.
Strong Communicator: Excellent verbal and written communication skills, comfortable conducting meetings and negotiations.
Results-Driven: A mindset focused on meeting and exceeding sales targets.
Tech-Savvy: Understanding of digital tools and an interest in web hosting, digital solutions, and innovation.
Who are we?
Our mission is simple: empowering entrepreneurs to achieve their online ambitions. We believe that every business has the potential to thrive and grow in the digital world.
We support our partners by offering reliable hosting, intuitive website solutions, and ongoing technical support. Our partner program is designed to help agencies scale, generate recurring revenue, and provide high-quality digital experiences for their customers. With our expert teams and innovative services, we make website management easier, allowing our partners to succeed effortlessly. As part of group.one, a leading international hosting organisation, we are committed to driving the success of our partners across Europe.
What We Offer: A key role in developing our Partner Team, with room for career growth and professional development.
A dynamic, fast-paced work environment where your ideas and contributions make a real impact.
Competitive salary with attractive performance-based bonuses.
5 extra vacation days on top of your 5 weeks of vacation.
Pension plan, health insurance, and an annual health check.
World-class lunch arrangement provided by Mia Marias.
A free website with domain and hosting, where you can choose your domain name.


Ready to take the next step in your sales career? Join one.com and help us shape the future of web hosting and online services! Apply now! Visa mindre

Svensktalande kundtjänst med brinnande intresse för kund nöjdhet till one.com i Malmö!
Tycker du om att prata med människor på telefon? Är du snabb på tangenterna och kan chatta och skriva mail med kunder? Är du lösningsfokuserad, inkännande och drivs av att göra kunder nöjda och sporras av att hjälpa människor, att ge utmärkt service och att lösa problem? Då har vi rätt tjänst för dig på vårt support-center i Malmö! Där hjälper vi kunder via telefon, chatt och epost med deras hostinglösningar, tekniska problem och allt som kan uppkomma för en användare som försöker skapa sig en plats på Internet med hemsida, epost och domän.
På one.com har vi vår kundkontakt som högsta prioritet och arbetar hårt för att alltid ge support och kundtjänst i världsklass, för att försäkra oss om att även I en marknad med hård konkurrens så känner våra kunder att de har allt de behöver och lite till. Och nu behöver vi utöka vårt team med en ny support agent för den svenska sidan av marknaden till vårt kontor i Glasvasen; precis bredvid Malmö Central.
Detta är en unik möjlighet att vara en del av ett team av både danska och svenska kollegor som tillsammans jobbar mot samma mål; att ge Nordens absolut bästa support och kundservice åt våra kunder. Vi gör ingenting halvdant utan arbetar kontinuerligt på att överträffa oss själva, samtidigt som vi har roligt på jobbet och utvecklas både individuellt och som ett team.
Ansvarsområden och vem vi söker
Vi vill som sagt ge våra kunder en upplevelse i världsklass när de kontaktar oss för support. Det handlar inte bara om att lösa problemet; det handlar om att överträffa kundens förväntningar och förstå värdet av empati, förståelse och personlighet. Vi tror på ”hire for attitude, train for skill” så vad du har gjort tidigare är mindre viktigt, det viktigaste för oss är att du har en vilja att lära dig, en väldigt starkt önskan att ge service utöver det vanliga och att du är positiv, öppen och utåtriktad.
Din mest viktiga uppgift blir att ta emot kunder via telefon, chatt och epost för att hjälpa kunder med allehanda tekniska (och ibland mindre tekniska) problem, samt att se till att kunden du talar med har rätt paket, har rätt produkter och inte saknar något från oss.
Så skicka in din ansökan så snart som möjligt ifall du tycker att detta är du:
Kundfokuserad och med en stark önskan att hjälpa till-Grundläggande IT-vana
Utmärkt kommunikationsförmåga både skriftligt och muntligt
Du kan tala och skriva på engelska (då vi är ett bolag med många nationaliteter och kontor på olika delar i världen sker den mesta interna kommunikationen på engelska)
Positiv och framåt, “glaset är halvfullt”-attityd
Stor villighet att lära
Tålmodig, stresstålig och anpassningsbar vid förändringar
Målinriktad, ”vinnarskalle” och drivs av att slå uppsatta förväntningar
Stor förmåga att ta feedback och coachning för att utvecklas
Ödmjuk
Flexibel och med en förmåga att tänka utanför boxen
Erfarenhet från kundtjänst, support eller försäljning är ett plus men inget krav
Förmåga att göra många saker samtidigt

Vi erbjuder
En heltidstjänst I ett stort företag inom hosting- och domänbranschen som rör sig fort framåt, där du blir en del av ett varmt team som alla arbetar tillsammans för att överträffa förväntningar. Du kommer arbeta I Glasvasen precis vid Malmö Central. Arbetet är förlagt mellan 08-18 (7,5 h per dag) på vardagar. Arbete på helger och röda dagar förekommer.
Vi erbjuder en hybrid arbetsmodell, men under de första månaderna av din anställning kommer du att arbeta 100% på kontoret för att säkerställa en gedigen upplärning och introduktion.
Fast lön, sjukvårdsförsäkring, lunchdeals, omfattande utbildning med mera.
Startdatum
Vi behöver dig så snart som möjligt, så skicka in din ansökan snarast för intervjuer sker löpande. Har du frågor om tjänsten kan du kontakta Christoffer Polizonis Team Lead, på [email protected]:
The minimum gross salary for this position is 26 000 SEK for 37.5 hours/week. Actual compensation can be above this, depending on qualifications and professional experience.
We don't care whether you are female, male or diverse, where you come from, how old you are, what colour your skin is or what you believe in. For us, the focus is on mutual respect, personal appreciation as well as fun and motivation at work. Develop yourself - your personality - because we focus on you as a person and team member.
We want to continue to grow with you. That's why we look forward to getting to know you. Visa mindre

We have an exciting opportunity in a fast-paced, international environment.
group.one, a leading provider of online presence services across Europe and beyond,is seeking an experienced professional to join our business controlling team, focusing on forecasting, monthly reporting, and commercial modelling. You will oversee divisional reporting with a dotted line to the Chief Operating Officers (COOs), using your analytical skills to deliver insights into business cases, reports, and forecasts, while communicating key recommendations to senior management and regional leaders.We are looking for a skilled professional with significant experience in understanding revenues, with a strong emphasis on analyzing and managing KPIs such as MRR, churn rates, CLV and CAC. The role requires an ability to provide actionable insights to drive business growth.
What you will be working on
Reporting to the VP of Business Controlling, you will develop the Business Controlling function as a trusted financial advisor, partnering with stakeholders to drive strategic decisions and business performance.You will take ownership of divisional reporting, maintaining a dotted line to the Chief Operating Officers (COOs), and ensure that financial insights are accurate and relevant. Additionally, you will lead budget preparation and forecasting processes in collaboration with the VP, ensuring alignment with strategic business objectives.
Key responsibilities include providing monthly reporting with actionable insights, conducting trend analysis on sales, customer behaviour, and subscription trends, and evaluating new business opportunities. You’ll collaborate with the data team for reliable performance metrics, develop revenue models and forecasting tools, and identify financial risks and opportunities to enhance profitability.
About you
To be successful in this position, we envision you possess the following qualifications and attributes:
Several years of proven experience in a similar Finance Business Partner or Consulting role
Experience in global, fast-paced, and PE-owned organisations is highly advantageous
Familiarity with subscription-based business models is preferred
A Master's degree in Finance or Accounting is required
Strong proficiency in IT tools, including Microsoft Office (Excel, PowerPoint), ERP systems, CRM platforms and other relevant software
Fluent English, both verbal and written, is essential
You are proactive and open-minded, able to work effectively in a dynamic environment while managing multiple tasks and deadlines independently. With a strong analytical mindset, you can grasp the big picture without sacrificing attention to detail. Your excellent communication and stakeholder management skills enable you to influence and collaborate effectively across various functions and levels within the organisation.
The starting date is January 7th (or as soon as possible).Location is Copenhagen, Kalvebod Brygge 24 Visa mindre

We have an exciting opportunity in a fast-paced, international environment.
group.one, a leading provider of online presence services across Europe and beyond,is seeking an experienced professional to join our business controlling team, focusing on forecasting, monthly reporting, and commercial modelling. You will oversee divisional reporting with a dotted line to the Chief Operating Officers (COOs), using your analytical skills to deliver insights into business cases, reports, and forecasts, while communicating key recommendations to senior management and regional leaders.
What you will be working on
Reporting to the VP of Business Controlling, you will develop the Business Controlling function as a trusted financial advisor, partnering with stakeholders to drive strategic decisions and business performance.You will take ownership of divisional reporting, maintaining a dotted line to the Chief Operating Officers (COOs), and ensure that financial insights are accurate and relevant. Additionally, you will lead budget preparation and forecasting processes in collaboration with the VP, ensuring alignment with strategic business objectives.
Key responsibilities include providing monthly reporting with actionable insights, conducting trend analysis on sales, customer behaviour, and subscription trends, and evaluating new business opportunities. You’ll collaborate with the data team for reliable performance metrics, develop revenue models and forecasting tools, and identify financial risks and opportunities to enhance profitability.
About you
To be successful in this position, we envision you possess the following qualifications and attributes:
Several years of proven experience in a similar Finance Business Controller or Consulting role
Experience in global, fast-paced, and PE-owned organisations is highly advantageous
Familiarity with subscription-based business models is preferred
A Master's degree in Finance or Accounting is required
Strong proficiency in IT tools, including Microsoft Office (Excel, PowerPoint), ERP systems, CRM platforms and other relevant software
Fluent English, both verbal and written, is essential
You are proactive and open-minded, able to work effectively in a dynamic environment while managing multiple tasks and deadlines independently. With a strong analytical mindset, you can grasp the big picture without sacrificing attention to detail. Your excellent communication and stakeholder management skills enable you to influence and collaborate effectively across various functions and levels within the organisation.
The starting date is December 1, 2024 (or as soon as possible) Visa mindre

Join group.one as Commercial Content Writer - French and shape the future of content excellence
Are you a skilled wordsmith with a passion for creating compelling content? Are you eager to make a significant impact on our content strategies? If so, group.one is seeking a talented Commercial Content Writer to join our one.com team. In this role, you will have the opportunity to be a main driver in our best-in-class approach to content marketing efficiency. Join us in driving success through engaging and persuasive content that captivates audiences and enhances our brand presence in the French market.
As a Commercial Content Writer, you will Create compelling content for the French market, delivering impactful messaging.
Develop content strategies to optimise engagement and conversion rates across platforms
Write and localize new content for various formats, e.g., web, blog, email, paid ads.
Optimise and update existing content
Perform keyword research and competitor analysis to improve SEO and drive organic traffic
Stay informed on industry trends and competitors to enhance content performance
Monitor and analyse content performance for optimization
Stay up-to-date with industry standards and best practices in content marketing
Demonstrate strong organisational and time-management skills
Required You are fluent in spoken and written French
Professional proficiency in English
Ability to adapt writing style and tone to different target audiences and channels
Understanding of local culture & how to communicate to the French audience
An urge to drive sales through optimising and creating content
Proficiency in conducting thorough research on various topics and industries
Experience in optimising content for different platforms and formats
Excellent organisational skills to manage multiple projects and meet deadlines
Great attention to detail
We’d love it if you have/are Understanding and experience in SEO and Keyword analysis
Familiarity with analytics tools and the ability to interpret data for content decision-making
Familiarity with content distribution strategies and tactics
Experience with either SaaS or digital products
A team player with the ability to work independently
A strong will to learn and grow in your role and skills
High energy and a good sense of humour

We will review applications and conduct interviews on an ongoing basis, so please submit your application as soon as possible.
Please submit your CV and Cover Letter in English Visa mindre

About the role
Are you a rebel at heart, who loves creative solutions to thorny problems? At one.com, we’re looking for a Growth Manager who thrives on thinking outside the box and overcoming obstacles to get results at scale. In this role, you'll be shaping our customer activation strategy and optimizing every step of the user journey. If you’re passionate about crafting data-driven experiments and finding innovative ways to drive growth and intake of quality customers, we want you on our team. Bring your critical thinking, creativity, and relentless dedication, and let's redefine what success looks like -together.
Key Responsibilities: You will drive the strategy to ensure new users quickly see the value of our product, reducing drop-off and improving engagement. You'll lead cross-functional efforts, driving experimentation and data-driven optimisation of the user journey.
Own the customer activation strategy from sign-up to key engagement milestones
Lead cross-functional initiatives with product, marketing, and customer success to improve activation rates
Design and analyze A/B tests and data-driven experiments to optimise the activation funnel
Develop and refine onboarding, product tours, and user education materials to accelerate user value
Advocate for a strong culture of experimentation within the organization, championing data-driven decision-making across teams
Qualifications: 5+ years of experience in growth, product marketing, or customer lifecycle management
Deep understanding and proven success in running and scaling customer activation and onboarding experiments
Strong analytical skills with expertise in tools like Google Analytics, Mixpanel, and similar platforms
Strong collaboration and communication skills, with the ability to balance creative strategic thinking and tactical execution across teams in a fast-paced environment
Nice to have: Background in SaaS, subscription models, or other tech-driven industries
Startup or early scale-up experience
Familiarity with product-led growth strategies Visa mindre

Svensktalande kundtjänst med brinnande intresse för kund nöjdhet till one.com i Malmö!
Tycker du om att prata med människor på telefon? Är du snabb på tangenterna och kan chatta och skriva mail med kunder? Är du lösningsfokuserad, inkännande och drivs av att göra kunder nöjda och sporras av att hjälpa människor, att ge utmärkt service och att lösa problem? Då har vi rätt tjänst för dig på vårt supportcenter i Malmö! Där hjälper vi kunder via telefon, chatt och epost med deras hostinglösningar, tekniska problem och allt som kan uppkomma för en användare som försöker skapa sig en plats på Internet med hemsida, epost och domän.
På one.com har vi vår kundkontakt som högsta prioritet och arbetar hårt för att alltid ge support och kundtjänst i världsklass, för att försäkra oss om att även I en marknad med hård konkurrens så känner våra kunder att de har allt de behöver och lite till. Och nu behöver vi utöka vårt team med en ny support agent för den svenska sidan av marknaden till vårt kontor i Glasvasen; precis bredvid Malmö Central.
Detta är en unik möjlighet att vara en del av ett team av både danska och svenska kollegor som tillsammans jobbar mot samma mål; att ge Nordens absolut bästa support och kundservice åt våra kunder. Vi gör ingenting halvdant utan arbetar kontinuerligt på att överträffa oss själva, samtidigt som vi har roligt på jobbet och utvecklas både individuellt och som ett team.
Ansvarsområden och vem vi sökerVi vill som sagt ge våra kunder en upplevelse i världsklass när de kontaktar oss för support. Det handlar inte bara om att lösa problemet; det handlar om att överträffa kundens förväntningar och förstå värdet av empati, förståelse och personlighet. Vi tror på ”hire for attitude, train for skill” så vad du har gjort tidigare är mindre viktigt, det viktigaste för oss är att du har en vilja att lära dig, en väldigt starkt önskan att ge service utöver det vanliga och att du är positiv, öppen och utåtriktad.
Din mest viktiga uppgift blir att ta emot kunder via telefon, chatt och epost för att hjälpa kunder med allehanda tekniska (och ibland mindre tekniska) problem, samt att se till att kunden du talar med har rätt paket, har rätt produkter och inte saknar något från oss.
Så skicka in din ansökan så snart som möjligt ifall du tycker att detta är du:
Kundfokuserad och med en stark önskan att hjälpa till-Grundläggande IT-vana
Utmärkt kommunikationsförmåga både skriftligt och muntligt
Du kan tala och skriva på engelska (då vi är ett bolag med många nationaliteter och kontor på olika delar i världen sker den mesta interna kommunikationen på engelska)
Positiv och framåt, “glaset är halvfullt”-attityd
Stor villighet att lära
Tålmodig, stresstålig och anpassningsbar vid förändringar
Målinriktad, ”vinnarskalle” och drivs av att slå uppsatta förväntningar
Stor förmåga att ta feedback och coachning för att utvecklas
Ödmjuk
Flexibel och med en förmåga att tänka utanför boxen
Erfarenhet från kundtjänst, support eller försäljning är ett plus men inget krav
Förmåga att göra många saker samtidigt
Vi erbjuder
En heltidstjänst I ett stort företag inom hosting- och domänbranschen som rör sig fort framåt, där du blir en del av ett varmt team som alla arbetar tillsammans för att överträffa förväntningar. Du kommer arbeta I Glasvasen precis vid Malmö Central. Arbetet är förlagt mellan 08-18 (7,5 h per dag) på vardagar. Arbete på helger och röda dagar förekommer.
Vi erbjuder en hybrid arbetsmodell, men under de första månaderna av din anställning kommer du att arbeta 100% på kontoret för att säkerställa en gedigen upplärning och introduktion
Fast lön, sjukvårdsförsäkring, lunchdeals, omfattande utbildning med mera.
StartdatumVi behöver dig så snart som möjligt, så skicka in din ansökan snarast för intervjuer sker löpande. Har du frågor om tjänsten kan du kontakta Martin Ast, på [email protected]. Visa mindre

Junior Paid Media Specialist at group.one
Are you passionate about digital marketing and looking to advance your career in a dynamic, fast-growing tech company? Join the paid media team at group.one as a Junior Paid Media Specialist. You will support our senior paid media specialists and work mainly with Meta, Google, and YouTube ads, gaining valuable experience in creating and coordinating ad creatives and setting up campaigns.
group.one is a leading provider of digital services and solutions, catering to a global clientele with our cutting-edge web hosting, domain registration, and online marketing services. With over 1,500 employees across multiple countries, we pride ourselves on fostering a culture of innovation, collaboration, and continuous growth. Our mission is to empower businesses and individuals to thrive online, leveraging state-of-the-art technology and exceptional customer service. Our main brand, one.com, is central to our operations, supporting customers across Europe.

About the role
Creative coordination: Coordinating the creative team with the creation of ad creative templates (stills and videos) for Meta, Google, and YouTube platforms.
Content coordination: Coordinating the content production and localization of ad copy in multiple languages with the content team.
Creative production: Producing ad creatives (stills and videos) in multiple languages based on templates.
Campaign setup: Setting up and managing paid media campaigns on Meta, Google and YouTube.
Performance analysis: Monitoring and analysing campaign performance, generating reports to identify insights and opportunities for improvement.
Keeping yourself up to date with online marketing, performance marketing, PPC and SEM best practices as well as industry and competitor research.


Profile needed to succeed
You have at least 1 year of experience related to online marketing or social media advertising, including tasks such as:
Coordinating the creation of ad creative templates and ad copies with the creative and content team
Producing ad creatives (stills/videos) in multiple languages based on templates
Setting up campaigns on multiple platforms
You have a degree in Digital marketing, Business administration, Communication, E-commerce or other relevant fields.
You are fluent in English, Swedish or Danish and proficient in at least one additional language: English/Swedish/Danish, German, French or Portuguese.
You have basic experience with Meta and YouTube ads.
You like numbers/Excel and have a strong analytical mindset.
You have strong written, interpersonal, organizational and communication skills.
You are persistent and a positive attitude with entrepreneurial hands-on drive and spirit as well as eagerness to learn and staying updated on industry trends.
You have experience with Figma, Canva or Adobe Premiere.
You are a true team player and are willing to collaborate and contribute to the success of our marketing team and company in general.


Nice to have
You have experience from the SaaS, gaming or any other subscription service industry.
You have experience with Google ads, Google Analytics, Looker Data Studio, DV360, TikTok, Snapchat, podcasts.
You have experience with Figma, Canva and/or Adobe Premiere.
You have relevant online marketing certifications such as Google ads, Google Analytics or Meta Blueprint.


Practical details
Start date: As soon as possible
Working hours: Full time
The position is based at the HQ in Malmö, located only 30 meters away from Malmö C train station in a modern and nice office.


Apply now
This junior position offers a unique opportunity to advance your career in a large-scale digital marketing environment. For further questions regarding the position, you can send an email to the Head of Paid Media, Quentin Reyners - [email protected].
If you are excited about contributing to our team and growing your career in digital marketing, please submit your application by 2024-09-30. Interviews will be conducted during the second part of September.
Upload your CV and cover letter (in Swedish or English) through the recruitment platform by clicking 'Apply now' and following the steps. Be sure to check your spam folder for emails from us via Recruitio. For your personal data protection, please refrain from sending your CV and application as an email.
We look forward to receiving your application and welcoming you to group.one! Visa mindre

Our team is on a mission to design great user experiences that help our over 2 million web customers in creating, configuring, and developing their web presence.
We're seeking an experienced Digital Commerce Product Designer with strong e-commerce metrics knowledge to collaborate with marketing leads and create exceptional landing pages, order flows, upsell/cross-sell strategies, campaign concepts, and visuals for our one.com brand.
You're passionate about transforming complex ideas into beautiful, user-friendly designs, inspiring others with insightful customer journeys, value propositions, and prototypes. Data-driven, you use market and user research—like interviews, surveys, usability tests, A/B tests, and heatmaps—to refine ideas, focusing on the success of your designs.
A true team player, you work closely with marketing, product, UX and design, and development teams. And to our 20 designers, you're inspiring, results-driven, and eager to make an impact.
Qualifications Experience: Over 5 years of expertise in e-commerce, digital commerce, marketing, and agency environments.
Educational Background: Bachelor's or master's degree in New Media Design, Visual Communication, Product Design, UX Design, or a related field.
Design Expertise: Proven ability to translate user needs and business goals into effective, visually compelling designs, with a diverse digital commerce-focused portfolio.
Research Proficiency: Skilled in conducting user research, market analysis, and data-driven insights to shape hypotheses and best practices, using tools like Maze, HotJar, Dovetail, Mixpanel, and Google Analytics.
Customer-Centric Approach: Strong advocate for user testing, customer centricity, and maintaining detailed customer journeys and personas.
Technical Skills: Expertise in Figma, Adobe Creative Cloud, and familiarity with design systems, combined with a mobile-first mindset for designing responsive experiences.
Agile Experience: Experienced in Agile/Scrum development, effectively collaborating with cross-functional teams including product managers, developers, and marketing leads.
Stakeholder Management: Proficient in managing stakeholders, ensuring their involvement throughout the design process from research and strategy to concept and implementation.
Creative Vision: Passionate about minimalist, functional aesthetics, particularly Nordic Design, with a strong sense of aesthetics and attention to detail.
Communication Skills: Excellent English communication skills, both spoken and written, with a commitment to providing and receiving constructive feedback.
Additional skills Product and Animation Experience: You may have experience with marketing or software products, particularly SaaS, and possibly with creating animations using tools like After Effects and Lottie.
Basic Web Development Skills: You might also have a foundational understanding of HTML and CSS.


Practical details Working hours: Full time
The position is based at the HQ in Malmö, located only 30 meters away from Malmö C train station in a modern and nice office.
Apply now
This position offers a unique opportunity to advance your career. For further questions regarding the position, you can send an email to the VP of UX and Design, Nick van der Meulen - [email protected].
We look forward to receiving your application and welcoming you to group.one!
About usBecome a part of group.oneSince its establishment in 2002, one.com has been in constant development and is today part of group.one, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, marketing services and SaaS solutions (incl. email, SEO and website tooling). We have an international environment with a high level of flexibility and growing ambitions. We are proud to present our key numbers of business:
group.one, a leading European provider of online presence, cloud hosting, and digital marketing services, we’re proud to serve over 2 million customers, primarily small- and medium-sized enterprises. Our global team consists of 1.300+ employees operating from 18+ offices across 10+ countries, with our headquarters in Sweden.When you join group.one, you become a part of a global network that values collaboration, growth, and excellence. Join us in creating online success stories! Visa mindre

Do you enjoy being the spider in the web? Then apply for the role of Office Manager and become a key player in creating a pleasant and efficient working environment for our growing global company!
We are a global player with a strong presence in Malmö, and with 60 dedicated employees, our office is a vibrant place where ideas flow and collaboration thrive. Here at our office, we are not just colleagues; we are a close-knit team that enjoys after-work gatherings, Wednesday fikas, and communal lunches.
As an Office Manager, your responsibilities will include
Managing office purchases and receiving deliveries,
Communicating and administrating with external suppliers to ensure a well-functioning work environment,
Assisting with travel and hotel bookings for visitors and our employees,
Planning and overseeing various events, from management meetings to step competitions and badminton tournaments,
Ensuring efficient handling of daily mail,
Coordinating lunch orders,"fikas", and breakfasts to promote cohesion in the office,
Managing Access cards for smooth and secure entry,
Assisting with administrative tasks as needed,
Actively contributing to developing and shaping our office environment by implementing improvement suggestions.



We are looking for someone who
Has previous experience in similar roles, within Office management and administration,
Is fluent in both Swedish and English, both spoken and written,
Possesses basic computer skills to handle administrative tasks.



To thrive and succeed in this role, we see that you are
Enthusiastic and motivated to make things happen,
You take initiative and can organize and plan your work effectively,
You thrive in team environments and can build and maintain relationships with different people in an international setting,
You are a clear communicator,
You are curious and solution-oriented with a knack for finding creative solutions to challenges.



Practical Details
Start date: As soon as possible.
Working hours: Part-time, 20 hours per week (50%).



Do you want to be part of shaping our office environment and creating a place where both well-being and professionalism are in focus? Submit your application today and become part of our amazing team in Malmö!


As a part-time employee at one.com Malmö, you are offered
Parental leave compensation
A modern office environment
Great office lunch arrangement
Health insurance, Friskvårdsbidrag, and an annual health check
One of the best locations in Malmö - right next to the Central Station
A free website with domain and hosting, where you can choose your own domain name



Apply now
Send in your application before 2024-03-21. Interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to P&C Generalist Sanna Lundqvist at [email protected]. Upload your CV and application through the recruitment platform by clicking ‘Apply now’ and following the steps. Be sure to check your spam folder for emails from us via Recruitio. For your personal data protection, please refrain from sending your CV and application as an email.


Become a part of group.one
Since its establishment in 2002, one.com has been in constant development and is today part of group.one, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, marketing services and SaaS solutions (incl. email, SEO and website tooling). We have an international environment with a high level of flexibility and growing ambitions. We are proud to present our key numbers of business:
More than 2,000,000 great customers in 149 countries
With more than 3,000,000 registered domains to their name
1300 incredible people have chosen us as their employer
And the diversity stretches to more than 50 different nationalities
Remote, hybrid, or in-office, they carry us from more than 12 countries
And lastly, we are connecting 12 major brands well-established in the European market to lead us towards becoming number one - your European Champion



Diversity, Equity, and Inclusion
At group.one we are intentional about diversity, equity and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.


Therefore, group.one is an equal opportunity workplace committed to equal employment opportunity regardless of race, colour, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/expression. Our commitment to diversity, equity, and inclusion is a fundamental part of our culture, and we believe that by embracing the unique qualities of each person, we enrich our collective experience and drive positive change. Visa mindre

Svensktalande supportpersonal med brinnande intresse för kundnöjdhet till one.com i Malmö!
Tycker du om att prata med människor på telefon? Är du snabb på tangenterna och kan chatta och skriva mail med kunder? Är du lösningsfokuserad, inkännande och drivs av att göra kunder nöjda? Sporras du av att hjälpa människor, att ge utmärkt service och att lösa problem? Då har vi rätt tjänst för dig på vårt supportcenter i Malmö! Där hjälper vi kunder via telefon, chatt och epost med deras hostinglösningar, tekniska problem och allt som kan uppkomma för en användare som försöker skapa sig en plats på Internet med hemsida, epost och domän.


På one.com har vi vår kundkontakt som högsta prioritet och arbetar hårt för att alltid ge support och kundtjänst i världsklass, för att försäkra oss om att även I en marknad med hård konkurrens så känner våra kunder att de har allt de behöver och lite till. Och nu behöver vi utöka vårt team med en ny supportagent för den svenska sidan av marknaden till vårt kontor i Glasvasen; precis bredvid Malmö Central.


Detta är en unik möjlighet att vara en del av ett team av både danska och svenska kollegor som tillsammans jobbar mot samma mål; att ge Nordens absolut bästa support och kundservice åt våra kunder. Vi gör ingenting halvdant utan arbetar kontinuerligt på att överträffa oss själva, samtidigt som vi har roligt på jobbet och utvecklas både individuellt och som ett team.


Ansvarsområden och vem vi söker
Vi vill som sagt ge våra kunder en upplevelse i världsklass när de kontaktar ossför support. Det handlar inte bara om att lösa problemet; det handlar om att överträffa kundens förväntningar och förstå värdet av empati, förståelse och personlighet. Vi tror på ”hire for attitude, train for skill” så vad du har gjort tidigare är mindre viktigt, det viktigaste för oss är att du har en vilja att lära dig, en väldigt starkt önskan att ge service utöver det vanliga och att du är positiv, öppen och utåtriktad.


Din mest viktiga uppgift blir att ta emot kunder via telefon, chatt och epost för att hjälpa kunder med allehanda tekniska (och ibland mindre tekniska) problem, samt att se till att kunden du talar med har rätt paket, har rätt produkter och inte saknar något från oss.


Så skicka in din ansökan så snart som möjligt ifall du tycker att detta är du:
Kundfokuserad och med en stark önskan att hjälpa till-Grundläggande IT-vana
Utmärkt kommunikationsförmåga både skriftligt och muntligt
Du kan tala och skriva på engelska (då vi är ett bolag med många nationaliteter och kontor på olika delar i världen sker den mesta interna kommunikationen på engelska)
Positiv och framåt, “glaset är halvfullt”-attityd
Stor villighet att lära
Tålmodig, stresstålig och anpassningsbar vid förändringar
Målinriktad, ”vinnarskalle” och drivs av att slå uppsatta förväntningar
Stor förmåga att ta feedback och coachning för att utvecklas
Ödmjuk
Flexibel och med en förmåga att tänka utanför boxen
Erfarenhet från kundtjänst, support eller försäljning är ett plus men inget krav
Förmåga att göra många saker samtidigt



Vi erbjuder
En heltidstjänst I ett stort företag inom hosting- och domänbranschen som rör sig fort framåt, där du blir en del av ett varmt team som alla arbetar tillsammans för att överträffa förväntningar. Du kommer arbeta I Glasvasen precis vid Malmö Central. Arbetet är förlagt mellan 08-18 (7,5 h per dag) på vardagar. Arbete på helger och röda dagar förekommer.
Fast lön, sjukvårdsförsäkring, lunchdeals, omfattande utbildning med mera.


Startdatum
Vi behöver dig så snart som möjligt, så skicka in din ansökan snarast för intervjuer sker löpande. Har du frågor om tjänsten kan du kontakta Martin Ast, på [email protected].


As a full-time employee at one.com Malmö, you are offered
A modern office environment
Great office lunch arrangement
A hybrid working model with 2-3 days at home a week
5 extra vacation days on top of your 5 weeks of vacation
Health insurance, Friskvårdsbidrag, and an annual health check
One of the best locations in Malmö - right next to the Central Station
A free website with domain and hosting, where you can choose your own domain name



Become a part of group.one
Since its establishment in 2002, one.com has been in constant development and is today part of group.one, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We have an international environment with a high level of flexibility and growing ambitions. We are proud to present our key numbers of business:
More than 2,000,000 great customers in 149 countries
With more than 3,000,000 registered domains to their name
1200 incredible people have chosen us as their employer
And the diversity stretches to more than 45 different nationalities
Remote, hybrid, or in-office, they carry us from more than 12 countries
And lastly, we are connecting 12 major brands well-established in the European market to lead us towards becoming number one - your European Champion



Diversity and Inclusion
At group.one we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.


Therefore, group.one is an equal opportunity workplace committed to equal employment opportunity regardless of race, colour, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/expression. Visa mindre

group.one is looking for a Head of ESG (Copenhagen or Malmö)


In this role, you will be responsible for managing the company's overall Environmental, Social, and Governance (ESG) program.


As Head of ESG, you will work with managers, employees, and shareholders to address the organisation’s environmental responsibility approach to minimising group.one’s environmental impact and making sure the group is aligned with ESG policies and requirements.


You will work closely with our ESG Manager, Eva, seated in Copenhagen.


Your Tasks
Develop, implement and execute our group sustainability program aligned with our strategy
Anchoring the ESG agenda in the overall company strategy in collaboration with management
Operational implementation of the ESG strategy initiatives
Lead, develop and coordinate our annual sustainability reporting and assurance processes, ensuring compliance with relevant reporting standards and regulations (e.g. GRI, CSRD, EU Taxonomy)
Analyze and coordinate reporting to selected ESG ratings (e.g. EcoVadis, CDP)
Identify, Develop and implement corporate sustainability initiatives
Taking charge of sustainability projects, driving them towards successful outcomes
Maintaining an active and open dialogue with key stakeholders and serving as the international corporate-level subject matter expert
Work on ESG communication material to promote the organization's sustainability initiatives and achievements
Cultivating a culture of sustainability by engaging employees and spearheading the development of sustainability training programs.
Stay updated about emerging sustainability trends, regulations, and best practices to drive continuous improvement
Drafting and implementing suitable organisational policies and procedures relating to sustainability, preparing reports, presentations and proposals
Maintaining a working knowledge of, and ensuring compliance with all applicable sustainability-related laws and regulations
Acting as the responsible person for all sustainability matters
Market monitoring
Cooperation with external partners and consultants



Your Profile
Bachelor's or Master's degree in sustainability, environmental science, business, or a related field
3+ years of work experience in managing sustainability in an international company
Experience in developing and implementing sustainability strategies and initiatives
Strong leadership skills, cooperative attitude, and ability to successfully manage a global matrix organization and networks
You’re well-equipped to handle pressure and have a talent for managing and prioritizing multiple projects effectively
As a communication talent, you have, excellent writing, presentation and communications skills in English (C1 Level)
Familiarity with sustainability reporting frameworks and regulations as well as ESG ratings and their application
Experience in company and product carbon footprint calculation
Analytical and strategic thinking
Hands-on mentality



Recruitment process
The job ad was posted on October 2, 2023
Screening of all incoming candidates
1. interview on video with hiring manager, Thomas Lassahn, Director People & Culture DE/CH and Eva Ohlhues, ESG Manager
2. interview at the local office with relevant stakeholders
Contract go through and signing
Starting date is as soon as you are ready



The process can be subject to change along the way and should be considered a recruitment process template for this position.


As a full-time employee at one.com Malmö, you are offered
Parental leave compensation
A modern office environment
Great office lunch arrangement
A hybrid working model with 2-3 days at home a week
5 extra vacation days on top of your 5 weeks of vacation
Health insurance, Friskvårdsbidrag, and an annual health check
One of the best locations in Malmö - right next to the Central Station
A free website with domain and hosting, where you can choose your own domain name



Apply now
Interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to P&C Specialist Sigurd Rønne Christiansen at [email protected]. Upload your CV and application through the recruitment platform by clicking ‘Apply now’ and following the steps. Be sure to check your spam folder for emails from us via Recruitio. For your personal data protection, please refrain from sending your CV and application as an email.


Become a part of group.one
Since its establishment in 2002, one.com has been in constant development and is today part of group.one, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We have an international environment with a high level of flexibility and growing ambitions. We are proud to present our key numbers of business:
More than 2,000,000 great customers in 149 countries
With more than 3,000,000 registered domains to their name
1200 incredible people have chosen us as their employer
And the diversity stretches to more than 45 different nationalities
Remote, hybrid, or in-office, they carry us from more than 12 countries
And lastly, we are connecting 12 major brands well-established in the European market to lead us towards becoming number one - your European Champion



Diversity and Inclusion
At group.one we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.


Therefore, group.one is an equal opportunity workplace committed to equal employment opportunity regardless of race, colour, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/expression. Visa mindre

Join group.one as Commercial Content Writer - Sweden and shape the future of content excellence
Are you a skilled wordsmith with a passion for creating compelling content? Are you eager to make a significant impact on our content strategies? If so, group.one is seeking a talented Commercial Content Writer to join our team. In this role, you will have the opportunity to be a main driver in our best-in-class approach to content marketing efficiency. Join us in driving success through engaging and persuasive content that captivates audiences and enhances our brand presence.


As a Commercial Content Writer, you will
Create compelling content for the Swedish market, delivering impactful messaging.
Develop content strategies to optimise engagement and conversion rates across platforms
Write new content for various formats, e.g., web, blog, email, social media, paid ads.
Optimise and update existing content
Perform keyword research and competitor analysis to improve SEO and drive organic traffic
Stay informed on industry trends and competitors to enhance content development.
Collaborate with regional teams to evolve content and copy efforts
Monitor and analyse content performance for optimization
Stay up-to-date with industry standards and best practices in content marketing
Demonstrate strong organisational and time-management skills
Publish content on websites and manage external resources for translations



Required
You are fluent in spoken and written Swedish
High proficiency in English
Proven experience as a content writer or copywriter
Proven experience of producing copy that drives sales
Ability to adapt writing style and tone to different target audiences and brand guidelines
Understanding of local culture & how to communicate to the target population
An urge to drive sales through optimising and creating content
Familiarity with content management systems (CMS) and basic HTML
Proficiency in conducting thorough research on various topics and industries.
Experience in optimising content for different platforms and formats.
Excellent organisational skills to manage multiple projects and meet deadlines
Great attention to detail



We’d love it if you have/are
Understanding and experience in SEO and Keyword analysis
Familiarity with analytics tools and the ability to interpret data for content decision-making
Understanding of user experience (UX) principles and how they relate to content
Familiarity with content distribution strategies and tactics
Experience with either SaaS or digital products
A team player with the ability to work independently
A strong will to learn and grow in your role and skills
High energy and a good sense of humour




As a full-time employee at one.com Malmö, you are offered
Parental leave compensation
A modern office environment
Great office lunch arrangement
A hybrid working model with 2-3 days at home a week
5 extra vacation days on top of your 5 weeks of vacation
Health insurance, Friskvårdsbidrag, and an annual health check
One of the best locations in Malmö - right next to the Central Station
A free website with domain and hosting, where you can choose your own domain name


Deadline for application: September 30th.


Become a part of group.one
Since its establishment in 2002, one.com has been in constant development and is today part of group.one, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We have an international environment with a high level of flexibility and growing ambitions. We are proud to present our key numbers of business:
More than 2,000,000 great customers in 149 countries
With more than 3,000,000 registered domains to their name
1200 incredible people have chosen us as their employer
And the diversity stretches to more than 45 different nationalities
Remote, hybrid, or in-office, they carry us from more than 12 countries
And lastly, we are connecting 12 major brands well-established in the European market to lead us towards becoming number one - your European Champion



Diversity and Inclusion
At group.one we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.one is an equal opportunity workplace committed to equal employment opportunity regardless of race, colour, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/expression. Visa mindre

B2B Partnership Manager
As our partnership manager based in the Swedish office, you secure and nurture relationships with one.com’s strategic partners that promote one.com products and services to their customers, and use them to create new value for end users. You join a dynamic, high-paced, data-driven marketing team and have room to grow your role and footprint over time. Success is defined through achieving targets related to customer growth and revenue.


Responsibilities
Identify, engage, and sign up strategic B2B partners in Sweden and the Nordic region
Build and maintain strong relationships with partners, acting as the main point of contact for ongoing collaboration and support
Nurture partner relationships by providing the resources, training, and marketing materials to facilitate joint marketing activities
Focus on recruiting high-quality customers who are likely to stay beyond their free trial period, ensuring a sustainable customer base
Regularly monitor partner performance, track KPIs, and provide accurate reporting to management



Requirements
Proven experience in B2B partnership management or business development, ideally within the web hosting or related technology industry
Strong ability to identify and engage potential partners, negotiate agreements, and foster long-term relationships
Proficiency in English and Swedish is required; another Nordic language (Danish, Finnish, Norwegian) is a strong plus
Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders, both internally and externally
Result-oriented mindset with a track record of achieving sales targets and driving revenue growth
Familiarity with digital marketing and content creation, enabling the development of compelling joint marketing activities
Self-motivated, proactive, and able to work independently with minimal supervision



Package
Competitive base salary commensurate with experience
Sales bonus structure based on target achievement, providing an opportunity for increased earning potential
Opportunity to work with a dynamic and innovative team with room for professional growth, expanding to more countries & partnership models



As a full-time employee at one.com Malmö, you are offered
Parental leave compensation
A modern office environment
Great office lunch arrangement
A hybrid working model with 2-3 days at home a week
5 extra vacation days on top of your 5 weeks of vacation
Health insurance, Friskvårdsbidrag, and an annual health check
One of the best locations in Malmö - right next to the Central Station
A free website with domain and hosting, where you can choose your own domain name



Recruitment process
You can expect the following recruitment process for this position:
Standard screening for above requirements
60-minute video or office interview with the hiring manager, SVP Nordics, Nadya Frost and Marketing Lead Nordics, Robert Örthén - focus on fit for the role
60-minute office interview with the hiring manager, Nadya Frost for final review and mock pitch

The process can be subject to change along the way and should be considered a recruitment process template for this position.


Apply now
Interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to P&C Specialist Sigurd Rønne Christiansen at [email protected]. Upload your CV and application through the recruitment platform by clicking ‘Apply now’ and following the steps. Be sure to check your spam folder for emails from us via Recruitio. For your personal data protection, please refrain from sending your CV and application as an email.


Become a part of group.one
Since its establishment in 2002, one.com has been in constant development and is today part of group.one, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We have an international environment with a high level of flexibility and growing ambitions. We are proud to present our key numbers of business:
More than 2,000,000 great customers in 149 countries
With more than 3,000,000 registered domains to their name
1200 incredible people have chosen us as their employer
And the diversity stretches to more than 45 different nationalities
Remote, hybrid, or in-office, they carry us from more than 12 countries
And lastly, we are connecting 12 major brands well-established in the European market to lead us towards becoming number one - your European Champion



Diversity and Inclusion
At group.one we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.one is an equal opportunity workplace committed to equal employment opportunity regardless of race, colour, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/expression. Visa mindre

Join group.one as a Commercial Content Writer and shape the future of content excellence
Are you a skilled wordsmith with a passion for creating compelling content? Are you eager to make a significant impact on our content strategies? If so, group.one is seeking a talented Commercial Content Writer to join our team. In this role, you will have the opportunity to be a main driver in our best-in-class approach to content marketing efficiency. Join us in driving success through engaging and persuasive content that captivates audiences and enhances our brand presence.


As a Commercial Content Writer, you will
Create compelling content for the UK market, delivering impactful messaging.
Develop content strategies to optimise engagement and conversion rates across platforms
Write new content for various formats, e.g., web, blog, email, social media, and paid ads
Optimise and update existing content
Perform keyword research and competitor analysis to improve SEO and drive organic traffic
Stay informed on industry trends and competitors to enhance content development.
Collaborate with regional teams to evolve content and copy efforts
Monitor and analyse content performance for optimization
Stay up-to-date with industry standards and best practices in content marketing
Demonstrate strong organisational and time-management skills
Publish content on websites and manage external resources for translations



Required
You are fluent in spoken and written English (UK)
Proven experience as a content writer or copywriter
Proven experience in producing copy that drives sales
Ability to adapt writing style and tone to different target audiences and brand guidelines
Familiarity with content management systems (CMS) and basic HTML
Proficiency in conducting thorough research on various topics and industries
Experience in optimising content for different platforms and formats
Excellent organisational skills to manage multiple projects and meet deadlines
Great attention to detail



We’d love it if you have/are
Experience in managing translations and multilingual content
Understanding and experience in SEO and Keyword analysis
Familiarity with analytics tools and the ability to interpret data for content decision-making
Knowledge of user experience (UX) principles and how they relate to content
Familiarity with content distribution strategies and tactics
Experience with either SaaS or digital products
A team player with the ability to work independently
A strong will to learn and grow in your role and skills
High energy and a good sense of humour



As a full-time employee at one.com Malmö, you are offered
Parental leave compensation
A modern office environment
Great office lunch arrangement
A hybrid working model with 2-3 days at home a week
5 extra vacation days on top of your 5 weeks of vacation
Health insurance, Friskvårdsbidrag, and an annual health check
One of the best locations in Malmö - right next to the Central Station
A free website with domain and hosting, where you can choose your own domain name



Recruitment process
The first round of interviews is expected to be held in week 24
A written case is expected before the second interview in weeks 25-26
The second round of interviews is expected to be held in weeks 26-27
We aim for the starting date to be Tuesday, August 1, 2023, in week 31

The process can be subject to change along the way and should be considered a recruitment process template for this position.


Become a part of group.one
Since its establishment in 2002, one.com has been in constant development and is today part of group.one, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We have an international environment with a high level of flexibility and growing ambitions. We are proud to present our key numbers of business:
More than 2,000,000 great customers in 149 countries
With more than 3,000,000 registered domains to their name
1200 incredible people have chosen us as their employer
And the diversity stretches to more than 45 different nationalities
Remote, hybrid, or in-office, they carry us from more than 12 countries
And lastly, we are connecting 12 major brands well-established in the European market to lead us towards becoming number one - your European Champion



Diversity and Inclusion
At group.one we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.one is an equal opportunity workplace committed to equal employment opportunity regardless of race, colour, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/expression. Visa mindre

group.ONE (one.com) is looking for a Performance Marketing Specialist to help define the best-in-class of performance marketing efficiency
group.ONE is our umbrella brand, which covers 10 consumer-facing domain and web-hosting brands in 11 markets across Europe. The largest, one.com – is a market-leading web hosting provider with more than 1m customers and 1.5m domain names under management. You will join an existing performance marketing team, in redefining definitions of efficiency, growth and returns from BTL marketing activities across paid search, paid social, digital marketing, programmatic, influencer marketing and more with an overarching goal of becoming truly data-driven.


The Performance Marketing Specialist will
Optimize campaign efficiency on Google Ads, Bing ads and paid social channels from a €12m yearly marketing budget
Outperform the general competition and steer acquisition of customers from an acquisition-cost to life-time-value ratio
Plan and execute integrated strategies both operationally and tactically and understand fundamentals in omnichannel marketing strategies
Utilize keyword and competitor research to convert new customers and increase the efficiency of marketing spend
Own campaign development, account optimizations, budgets, ad-copy creation, A/B testing, video and display advertisement, remarketing, and bidding strategies to maximize the results of our marketing spend
Develop tactical campaigns around promotions and new products/services
Participate and contribute to cross-functional team meetings, innovating new ideas and communicate improved digital campaign strategies
Analyze all aspects of program performance, effective optimization techniques, and attribution modelling and report this to stakeholders
Understand the most important growth business metrics, such as EBITDA, LTV and marginal CPAs
Use good organizational and time-management skills to work smart
Stays informed on the industry, competitor activities and new digital strategies
Learn sprint and OKR principles in performance marketing teams or use existing knowledge to contribute to our planning efforts.



Required;
Bachelor’s degree in Advertising, Marketing or a related field
Minimum 2 years experience in a relevant position
Full understanding of the latest Search Engine and Display Strategies



We’d love it if you have/are;
A natural curiosity about data-driven methodologies
Experience with Google Analytics 360/Premium
Experience with either SAAS or digital products
An eye for incremental opportunities on driving new transactions
A team player with the ability to work independently
High energy and a good sense of humour
Strong presentation skills and an ability to communicate with all levels in the organization from juniors to c-level



As a full-time employee at one.com Malmö, you are offered
A modern office environment
Great office lunch arrangement
A hybrid working model with 2-3 days at home a week
5 extra vacation days on top of your 5 weeks of vacation
Health insurance, Friskvårdsbidrag, and an annual health check
One of the best locations in Malmö - right next to the Central Station
A free website with domain and hosting, where you can choose your own domain name



?Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 600 employees with more than 40 different nationalities
English as a corporate language
10 major brands well established in the European market





Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

Dansktalende supporter, der brænder for tilfredse kunder, søges til one.com i Malmø!
Er du løsningsfokuseret, empatisk og drives af at gøre kunderne glade? Bliver du høj af at hjælpe mennesker, af at give den perfekte service og af at løse problemer? Så har vi lige den rette stilling til dig på vores supportkontor i Malmø! Der hjælper vi kunder via telefonen, e-mail og chat med deres hosting løsninger, tekniske problemer og alt, der kan opstå for en bruger som forsøger at skabe sig en plads på internettet med hjemmeside, e-mail og domæne.
Hos one.com har vi vores kundekontakt som højeste prioritet og arbejder hårdt for altid at yde support og kundeservice i verdensklasse, for at sikre os, at selv på et marked med hård konkurrence, at vores kunder føler, at de får alt de behøver og lidt til. Vi søger derfor en dansktalende person til vores kontor i Glasvasen; lige ved Malmø central station.
Dette er en unik mulighed for at blive en del af et team af både danske og svenske kollegaer som tilsammen arbejder mod samme mål: at yde nordens absolut bedste support og kundeservice til vores kunder. Vi gør ingenting halvhjertet, men arbejder kontinuerligt for at overgå os selv, mens vi har det sjovt på arbejdet og udvikler os både individuelt og som et team.

Ansvarsområder og hvem vi søger
Vi vil som sagt give vores kunder en oplevelse i verdensklasse når de kontakter os for support. Det handler ikke bare om at løse problemet; det handler om at overgå kundens forventninger og forstå værdien af empati, forståelse og personlighed. Vi tror på ”hire for attitude, train for skill” så hvad du end har gjort tidligere er mindre vigtigt. Det vigtigste for os er, at du har en vilje til at lære, et stærkt ønske om at yde en service ud over det sædvanlige og at du er positiv, åben og udadvendt.
Du vil primært arbejde med chat og email, men der vil også være noget support over telefon. Du vil hjælpe kunder med alle mulige tekniske (og til tider mindre tekniske) udfordringer og for at sikre, at den kunde du er i kontakt med har den rigtige pakke, har de rigtige produkter og ikke går glip af noget fra os.
Så send din ansøgning så hurtigt som muligt, hvis du synes at følgende beskriver dig:
Kundefokuseret og med et stærkt ønske om at hjælpe
Grundlæggende IT-færdigheder
Du kan tale og skrive på engelsk (da vi er et firma med mange nationaliteter og kontorer i forskellige dele af verden sker det meste af vores interne kommunikation på engelsk)
Positiv og fremadrettet, ”glasset er halvt fyldt” – attitude
Stor vilje til at lære
Tålmodig, kan håndtere stres og er god til at tilpasse sig forandringer
Målrettet ”vinder” og drives af at slå de gængse forventninger
Stor evne til at tage feedback og coaching for at udvikles
Ydmyg
Fleksibel og med evnen til at tænke uden for boksen
Erfaring fra kundeservice, support eller salg er et plus men intet krav


Praktisk
Vi ser helst at du starter snarest muligt så ansøg nu. Interviews vil blive udført løbende. Har du spørgsmål om stillingen kan du kontakte Emma Lindquist, Customer Service Manager Nordics, på [email protected]. Du kommer til arbejde i Glasvasen lige ved Malmø central station, mandag til fredag mellem 08:00 og 18:00 og med weekendarbejde indimellem.


At one.com Malmö you are offered
A hybrid working model with 2-3 days at home a week
Health insurance, Friskvårdsbidrag, and an annual health check
Great office lunch arrangement
One of the best locations in Malmö - right next to the Central Station
A modern office environment
5 extra vacation days on top of your 5 weeks of vacation
A free website with domain and hosting, where you can choose your own domain name



Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 600 employees with more than 40 different nationalities
English as a corporate language
10 major brands well established in the European market





Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

Svensktalande supportpersonal med brinnande intresse för kundnöjdhet till one.com i Malmö!
Tycker du om att prata med människor på telefon? Är du snabb på tangenterna och kan chatta och skriva mail med kunder? Är du lösningsfokuserad, inkännande och drivs av att göra kunder nöjda? Sporras du av att hjälpa människor, att ge utmärkt service och att lösa problem? Då har vi rätt tjänst för dig på vårt supportcenter i Malmö! Där hjälper vi kunder via telefon, chatt och epost med deras hostinglösningar, tekniska problem och allt som kan uppkomma för en användare som försöker skapa sig en plats på Internet med hemsida, epost och domän.
På one.com har vi vår kundkontakt som högsta prioritet och arbetar hårt för att alltid ge support och kundtjänst i världsklass, för att försäkra oss om att även I en marknad med hård konkurrens så känner våra kunder att de har allt de behöver och lite till. Och nu behöver vi utöka vårt team med en ny supportagent för den svenska sidan av marknaden till vårt kontor i Glasvasen; precis bredvid Malmö Central.
Detta är en unik möjlighet att vara en del av ett team av både danska och svenska kollegor som tillsammans jobbar mot samma mål; att ge Nordens absolut bästa support och kundservice åt våra kunder. Vi gör ingenting halvdant utan arbetar kontinuerligt på att överträffa oss själva, samtidigt som vi har roligt på jobbet och utvecklas både individuellt och som ett team.


Ansvarsområden och vem vi söker
Vi vill som sagt ge våra kunder en upplevelse i världsklass när de kontaktar ossför support. Det handlar inte bara om att lösa problemet; det handlar om att överträffa kundens förväntningar och förstå värdet av empati, förståelse och personlighet. Vi tror på ”hire for attitude, train for skill” så vad du har gjort tidigare är mindre viktigt, det viktigaste för oss är att du har en vilja att lära dig, en väldigt starkt önskan att ge service utöver det vanliga och att du är positiv, öppen och utåtriktad.
Din mest viktiga uppgift blir att ta emot kunder via telefon, chatt och epost för att hjälpa kunder med allehanda tekniska (och ibland mindre tekniska) problem, samt att se till att kunden du talar med har rätt paket, har rätt produkter och inte saknar något från oss.
Så skicka in din ansökan så snart som möjligt ifall du tycker att detta är du:
Kundfokuserad och med en stark önskan att hjälpa till-Grundläggande IT-vana
Utmärkt kommunikationsförmåga både skriftligt och muntligt
Du kan tala och skriva på engelska (då vi är ett bolag med många nationaliteter och kontor på olika delar i världen sker den mesta interna kommunikationen på engelska)
Positiv och framåt, “glaset är halvfullt”-attityd
Stor villighet att lära
Tålmodig, stresstålig och anpassningsbar vid förändringar
Målinriktad, ”vinnarskalle” och drivs av att slå uppsatta förväntningar
Stor förmåga att ta feedback och coachning för att utvecklas
Ödmjuk
Flexibel och med en förmåga att tänka utanför boxen
Erfarenhet från kundtjänst, support eller försäljning är ett plus men inget krav
Förmåga att göra många saker samtidigt



Vi erbjuder
En heltidstjänst I ett stort företag inom hosting- och domänbranschen som rör sig fort framåt, där du blir en del av ett varmt team som alla arbetar tillsammans för att överträffa förväntningar. Du kommer arbeta I Glasvasen precis vid Malmö Central. Arbetet är förlagt mellan 08-18 (7,5 h per dag) på vardagar. Arbete på helger och röda dagar förekommer.
Fast lön, sjukvårdsförsäkring, lunchdeals, omfattande utbildning med mera.


Startdatum
Vi behöver dig så snart som möjligt, så skicka in din ansökan snarast för intervjuer sker löpande. Har du frågor om tjänsten kan du kontakta Emma Lindquist, Nordic Customer Service Manager, på [email protected].
At one.com Malmö you are offered
A hybrid working model with 2-3 days at home a week
Health insurance, Friskvårdsbidrag, and an annual health check
Great office lunch arrangement
One of the best locations in Malmö - right next to the Central Station
A modern office environment
5 extra vacation days on top of your 5 weeks of vacation
A free website with domain and hosting, where you can choose your own domain name



Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 600 employees with more than 40 different nationalities
English as a corporate language
10 major brands well established in the European market





Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

We are looking for an HR Generalist to join one.com in Sweden
one.com is a Danish-founded company with Nordic ties in Norway, Finland, and Sweden. You will act as the sole country representative in the Swedish office and report directly to the Group HR Director seated in Copenhagen. This is a unique opportunity to be part of a growing company with great trust in the work of HR.


What you will be doing
Administrative HR-related tasks and support for all employees in Sweden
Onboarding of new employees in Sweden and conduct HR introduction meetings
Assist and manage payroll
Manage all queries on holidays and absence
Revision of employee handbook
Plan events; generate ideas for events, find and book venues, handle logistics and manage budgets
Ordering phones and subscription management
Coordinate and purchase flight tickets + hotel for employees, if needed
Assistance with terminations and contract questions
You will also be responsible for facility and office management in an office of 50+ employees



Need to have
You have a relevant degree in organisation and management, HR, corporate law or similar
You have at least 3 years of experience in a similar position
Good understanding and knowledge of personnel and employment law in Sweden
Fluent in English and Swedish



Nice to have
Experience as Office Manager or a similar position
A helpful mindset
Analytical thinking paired with the ability to identify and meet strategic objectives for HR and the organisation
Display excellent collaboration and communication skills



If you want to be a part of an exciting journey where you will gain a great deal of experience with everything in HR, then apply now! Interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to Talent Acquisition Consultant Sigurd Rønne Christiansen at [email protected].


At one.com Malmö you are offered
A hybrid working model with 2-3 days at home a week
Health insurance, and an annual health check
Great office lunch arrangement
One of the best locations in Malmö - right next to the Central Station
A modern office environment
5 extra vacation days on top of your 5 weeks of vacation
A free website with domain and hosting, where you can choose your own domain name



Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 600 employees with more than 40 different nationalities
English as a corporate language
10 major brands well established in the European market





Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

Svensktalande supportpersonal med brinnande intresse för kundnöjdhet till one.com i Malmö!
Tycker du om att prata med människor på telefon? Är du snabb på tangenterna och kan chatta och skriva mail med kunder? Är du lösningsfokuserad, inkännande och drivs av att göra kunder nöjda? Sporras du av att hjälpa människor, att ge utmärkt service och att lösa problem? Då har vi rätt tjänst för dig på vårt supportcenter i Malmö! Där hjälper vi kunder via telefon, chatt och epost med deras hostinglösningar, tekniska problem och allt som kan uppkomma för en användare som försöker skapa sig en plats på Internet med hemsida, epost och domän.
På one.com har vi vår kundkontakt som högsta prioritet och arbetar hårt för att alltid ge support och kundtjänst i världsklass, för att försäkra oss om att även I en marknad med hård konkurrens så känner våra kunder att de har allt de behöver och lite till. Och nu behöver vi utöka vårt team med en ny supportagent för den svenska sidan av marknaden till vårt kontor i Glasvasen; precis bredvid Malmö Central.
Detta är en unik möjlighet att vara en del av ett team av både danska och svenska kollegor som tillsammans jobbar mot samma mål; att ge Nordens absolut bästa support och kundservice åt våra kunder. Vi gör ingenting halvdant utan arbetar kontinuerligt på att överträffa oss själva, samtidigt som vi har roligt på jobbet och utvecklas både individuellt och som ett team.


Ansvarsområden och vem vi söker
Vi vill som sagt ge våra kunder en upplevelse i världsklass när de kontaktar ossför support. Det handlar inte bara om att lösa problemet; det handlar om att överträffa kundens förväntningar och förstå värdet av empati, förståelse och personlighet. Vi tror på ”hire for attitude, train for skill” så vad du har gjort tidigare är mindre viktigt, det viktigaste för oss är att du har en vilja att lära dig, en väldigt starkt önskan att ge service utöver det vanliga och att du är positiv, öppen och utåtriktad.
Din mest viktiga uppgift blir att ta emot kunder via telefon, chatt och epost för att hjälpa kunder med allehanda tekniska (och ibland mindre tekniska) problem, samt att se till att kunden du talar med har rätt paket, har rätt produkter och inte saknar något från oss.
Så skicka in din ansökan så snart som möjligt ifall du tycker att detta är du:
Kundfokuserad och med en stark önskan att hjälpa till-Grundläggande IT-vana
Utmärkt kommunikationsförmåga både skriftligt och muntligt
Du kan tala och skriva på engelska (då vi är ett bolag med många nationaliteter och kontor på olika delar i världen sker den mesta interna kommunikationen på engelska)
Positiv och framåt, “glaset är halvfullt”-attityd
Stor villighet att lära
Tålmodig, stresstålig och anpassningsbar vid förändringar
Målinriktad, ”vinnarskalle” och drivs av att slå uppsatta förväntningar
Stor förmåga att ta feedback och coachning för att utvecklas
Ödmjuk
Flexibel och med en förmåga att tänka utanför boxen
Erfarenhet från kundtjänst, support eller försäljning är ett plus men inget krav
Förmåga att göra många saker samtidigt



Vi erbjuder
En heltidstjänst I ett stort företag inom hosting- och domänbranschen som rör sig fort framåt, där du blir en del av ett varmt team som alla arbetar tillsammans för att överträffa förväntningar. Du kommer arbeta I Glasvasen precis vid Malmö Central. Arbetet är förlagt mellan 08-18 (7,5 h per dag) på vardagar. Arbete på helger och röda dagar förekommer.
Fast lön, sjukvårdsförsäkring, lunchdeals, omfattande utbildning med mera.


Startdatum
Vi behöver dig så snart som möjligt, så skicka in din ansökan snarast för intervjuer sker löpande. Har du frågor om tjänsten kan du kontakta Emma Lindquist, Nordic Customer Service Manager, på [email protected].


Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 600 employees with more than 40 different nationalities
English as a corporate language
10 major brands well established in the European market



Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

group.ONE is seeking a Content Manager
We are looking to expand our multi-national marketing team with a Content Manager for our global markets – group.ONE is serving customers in 149 countries across 11 languages.
As Content Manager, you will be responsible for producing, publishing, and optimising written content to drive organic traffic & revenue. You will be joining our Organic Team consisting of the Head of Organic and SEO Managers. You will be highly involved in both evolving and executing our SEO & content strategy.
Reporting to the Head of Organic, you will utilize your content expertise, analytical approach, and your creative skills to produce highly effective content pieces. Your goal is to increase our organic traffic and new customers derived from organic traffic across all markets where group.ONE is present. You are a skilled writer with ambitions to take your writing skills to the next level while also utilizing your outreach skills to push our content further than our owned media channels to drive awareness, traffic, and backlinks.
Premium content will be the main driver of traffic going forward so we are looking for a Content Manager that knows how to utilize content on all different levels - from foundational content to infographics, or longer, more detailed offerings like deep-diving pillar pages, e-books and whitepapers, or multimedia content like courses, AMA’s and webinars.


What you’ll be doing
Imagine, Draft and Publish content that matches customer intent and inspires action
Manage localization and publishing across 11 languages through a network of freelancers
Review, refresh and optimize our existing content and turn it into customer acquisition tools
Conduct keyword research and dig into industry-related topics to meet opportunities and trends
Drive your own content projects across the organization
Stay updated and act on the latest SEO and outreach trends
Analyse organic competitors and aim to outperform them
Help with content projects across group.ONE
Repurpose content
Promote content across different channels
Create premium content



The right person is required to have
At least 3 years of experience working with content on a large-scale
Proven experience as a Content Writer, Content Manager, or similar position
Excellent English writing skills
A deep understanding of SEO; especially outreach and link-building/attraction
Strong time- and project management skills


We’d love it if you have
Experience working for e-commerce subscription businesses
Team skills: an ability to function autonomously while actively liaising across departments
Initiative and natural curiosity in seeking out new information
Hands-on experience with WordPress
Experience with Google Analytics
Experience with SEO tools like SEMrush, Ahrefs etc.


Why you will love working at one.com
A chance to truly have an impact on the overall business targets
Free fruits, snacks, soft drinks, coffee, and tea are available at the office
Advantageous lunch deal
Flexible meeting hours
5 weeks’ vacation and 5 special vacation days
Several annual social- and professional events both virtually and physically
Annual health check
A free website with domain and hosting, where you can choose your own domain name
Hybrid work from home policy
100% remote if you are the right match and live far from Malmö
Offices and 600+ colleagues around the world, amongst them in Copenhagen, Malmö, Dubai, Cebu, Amsterdam, and Gurgaon



Work details
You will be a part of our office in the heart of Malmö, next to Malmö Central Station. Employees are to work from Monday to Friday, 7.5 hours per day, excluding lunch, with working hours between 8:00 and 18:00.
Are you our new colleague? Then click on APPLY NOW.


Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 600 employees with more than 40 different nationalities
English as a corporate language
10 major brands well established in the European market



Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

group.ONE is looking for a Digital Marketing Lead, Norway
group.ONE is on an exciting growth journey across Europe and now hiring for a position as Digital Marketing Lead for our Norwegian brands one.com, Uniweb, FastName and PRO ISP. Reporting directly to CMO, you are responsible for driving growth, measured on transactions and profitability. You will play a crucial role in establishing and executing the group.ONE brand strategy Norway for Digital Products driving success online. You can choose Norway (Tönsberg), Sweden (Malmö) or Denmark (Copenhagen) as your main office.
The Digital Marketing Lead will
Lead all marketing initiatives in Norway and identify optimal execution practices between in-house and agency approaches
Play an important role in liaising with group.ONE’s cross-functional teams driving customer-, revenue- and bottom-line growth
Apply a deep understanding of omnichannel marketing strategies to plan and execute product launches and digital promo campaigns
Utilize competitive and commercial research to convert new customers
Understand the most important growth business metrics, such as EBITDA, LTV and marginal CPA’s
Stay informed on industry news, competitor activities and new digital strategies



Required
Minimum 3-5 years experience in a relevant position
Excellent English and Norwegian language capabilities written and spoken
Experience with either SaaS or digital products
Full understanding of the latest Search Engine and Display Strategies
Excellent understanding of the Norwegian market and consumers in general


We’d love it if you have/are
Bachelor’s degree in Advertising, Marketing or related field preferred
Experience with Google Analytics 360/Premium
High attention to detail while executing on overall account strategy
An eye for incremental opportunities on driving new transactions
A team player with the ability to work independently
High-energy self-starter with a good sense of humour
Strong presentation skills and ability to communicate with all levels in the organization from juniors to c-level



Become a part of group.ONE
Since its establishment in 2001, Fastname.no, SYSE, and uniweb.no (together known as Digital Garden) has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 550 employees with more than 40 different nationalities
English as a corporate language
9 major brands well established in the European market



Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

Dansktalende supporter, der brænder for tilfredse kunder, søges til one.com i Malmø!
Kan du lide at snakke med mennesker i telefonen? Er du løsningsfokuseret, empatisk og drives af at gøre kunderne glade? Bliver du høj af at hjælpe mennesker, af at give den perfekte service og af at løse problemer? Så har vi lige den rette stilling til dig på vores supportkontor i Malmø! Der hjælper vi kunder via telefonen, e-mail og chat med deres hosting løsninger, tekniske problemer og alt, der kan opstå for en bruger som forsøger at skabe sig en plads på internettet med hjemmeside, e-mail og domæne.
Hos one.com har vi vores kundekontakt som højeste prioritet og arbejder hårdt for altid at yde support og kundeservice i verdensklasse, for at sikre os, at selv på et marked med hård konkurrence, at vores kunder føler, at de får alt de behøver og lidt til. Derfor startede vi i starten af året 2020 et phone support team som et supplement til vores eksisterende chat og email support og reaktionen fra kunderne har været så stor, at vi nu har behov for at udvide vores team med en ny support agent til det danske marked. Vi søger derfor en dansktalende person til vores kontor i Glasvasen; lige ved Malmø central station.
Dette er en unik mulighed for at blive en del af et team af både danske og svenske kollegaer som tilsammen arbejder mod samme mål: at yde nordens absolut bedste support og kundeservice til vores kunder. Vi gør ingenting halvhjertet, men arbejder kontinuerligt for at overgå os selv, mens vi har det sjovt på arbejdet og udvikler os både individuelt og som et team.

Ansvarsområder og hvem vi søger
Vi vil som sagt give vores kunder en oplevelse i verdensklasse når de kontakter os for support. Det handler ikke bare om at løse problemet; det handler om at overgå kundens forventninger og forstå værdien af empati, forståelse og personlighed. Vi tror på ”hire for attitude, train for skill” så hvad du end har gjort tidligere er mindre vigtigt. Det vigtigste for os er, at du har en vilje til at lære, et stærkt ønske om at yde en service ud over det sædvanlige og at du er positiv, åben og udadvendt.
Din primære opgave vil blive at tage imod samtaler via telefon for at hjælpe kunder med alle mulige tekniske (og til tider mindre tekniske) udfordringer og for at sikre, at den kunde du taler med har den rigtige pakke, har de rigtige produkter og ikke går glip af noget fra os. Du vil også komme til at skulle besvare henvendelse via e-mail og chat.
Så send din ansøgning så hurtigt som muligt, hvis du synes at følgende beskriver dig:
Kundefokuseret og med et stærkt ønske om at hjælpe
Grundlæggende IT-færdigheder
Du kan tale og skrive på engelsk (da vi er et firma med mange nationaliteter og kontorer i forskellige dele af verden sker det meste af vores interne kommunikation på engelsk)
Positiv og fremadrettet, ”glasset er halvt fyldt” – attitude
Stor vilje til at lære
Tålmodig, kan håndtere stres og er god til at tilpasse sig forandringer
Målrettet ”vinder” og drives af at slå de gængse forventninger
Stor evne til at tage feedback og coaching for at udvikles
Ydmyg
Fleksibel og med evnen til at tænke uden for boksen
Erfaring fra kundeservice, support eller salg er et plus men intet krav


Vi tilbyder
Et fuldtidsjob I en stor virksomhed i hosting- og domæneindustrien, der bevæger sig hurtigt fremad, hvor du bliver en del af et team, der alle arbejder sammen for at overgå forventningerne. Vi tilbyder dig en arbejdsplads du kan være stolt af. Du kommer til arbejde i Glasvasen lige ved Malmø central station, mandag til fredag mellem 08:30 og 16:30. Hos one.com Malmø kan du forvente:
En fuldtidsstilling med en dynamisk lønpakke og mulighed for høj bonus
Sundhedsforsikring og årlig helbredstjek
God frokostordning
Et moderne kontormiljø på en af de bedste placeringer i Malmø
5 feriefridage udover dine 5 ugers ferie
Fleksible arbejdstider og WFH-muligheder
Et flertal af årlige sociale og faglige events
En gratis hjemmeside med domæne og webhosting
Omfattende træning til stillingen



?Startdato
Vi ser helst at du starter snarest muligt så ansøg nu. Interviews vil blive udført løbende. Har du spørgsmål om stillingen kan du kontakte Emma Lindquist, Customer Service Manager Nordics, på [email protected].
Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 600 employees with more than 40 different nationalities
English as a corporate language
10 major brands well established in the European market



Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

WordPress Evangelist
We are looking for a WordPress Evangelist to strengthen our team. The position can be seated in Malmö, Copenhagen or Amsterdam. We offer a 50/50 hybrid work from home and office set-up to benefit from both options.
one.com is on an exciting growth journey across Europe and is hiring a WordPress Evangelist to join our office in Malmö, Copenhagen or Amsterdam. We are looking for someone with expertise in WordPress technology, eager to take on a multi-brand challenge and secure recognition of our product offering in the Nordic market.
You are a tech geek who has the unique ninja skill to translate technical concepts into clear customer benefits, both in writing and in front of an audience. Navigating a launch plan and developing a go-to-market strategy comes naturally to you. Already having a solid knowledge of the WordPress market and relevant communities, you can go beyond just selling our products. If you are a WordPress evangelist who loves challenges and building outstanding customer value, we can’t wait to meet you!


The WordPress Evangelist will
Be the go-to person in the business for marketing WordPress products
Translate technical WordPress product specifications to compelling customer value propositions
Define and execute a holistic marketing strategy tailored to WordPress customers including hosting, domains and Managed WordPress
Identify how we can activate the WordPress community and roll out initiatives to create momentum for our WordPress offering
Develop close working relationships with internal stakeholders to harness collaboration and WordPress product marketing optimisation including; Product, Marketing, and Technical Support
Project management of Saas product launches and upsell campaigns
Analyse all aspects of WordPress product performance. Identifying opportunities to generate increased value, via focused marketing activity



Required
Minimum 3-5 years experience in a relevant position
Experience in building websites with WordPress and/or in providing Product Marketing Management for WordPress products
Excellent knowledge of the WordPress market and relevant forums
Project Management skills
Excellent English language capabilities, written and spoken


We’d love if you have/are
Speak at least one Nordic language fluently
Already involved in the WordPress community
You attend and/or speak at local WordPress meetups and WordCamps
A team player with the ability to work independently
Strong presentation skills and able to communicate with all levels in the organisation from juniors to c-level



Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 550 employees with more than 40 different nationalities
English as a corporate language
9 major brands well established in the European market



Why you would love working at one.com
Besides getting paid for your work, we also offer:
A chance to truly have an impact on the overall business targets
Yearly bonus package tied to targets
25 vacation days yearly + 5 fully paid resting days
Fruits, snacks, soft drinks, coffee, and tea are freely available at the office
Option to join enhanced health care plan to cover physiotherapy, chiropractor and similar treatments
Flexible working hours as well as great WFH options
Several annual social- and professional events both virtually and physically
A free website with domain and hosting, where you can choose your own domain name



Apply now - interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to Talent Acquisition Consultant Sigurd Rønne Christiansen at [email protected].
Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

Retention Marketing Manager
group.ONE is looking for a Retention Marketing Manager to strengthen our team in our office in Malmo, Copenhagen, or Amsterdam.
group.ONE is on an exciting growth journey across Europe and is looking for an experienced retention marketer passionate about driving customer success. We need you to implement marketing programs and strategies that drive customer retention, reduce churn, and increase customer activation across group brands.
As a professional, you are data-driven, resourceful and have a track record of delighting customers through relevant personalised communication and offers. If you love challenges and building outstanding customer value, we can’t wait to meet you!


The Retention Marketing Manager will:
Be the go-to person in the business on customer retention and product churn prevention
Continuously develop, project manage and execute the strategy for group.ONE retention marketing across house channels, including email, applications, and support
Optimise user flows in collaboration with our Product and UX teams to encourage product activation and engagement
Translate quantitative and qualitative insights into campaigns to increase customer LTV and reduce churn
Adopt an A/B testing approach to constantly achieve incremental improvements through segmentation, content, and timing of campaigns
Analyse all aspects of retention performance and identify opportunities to create value via focused marketing activity


Required
Bachelor’s degree in relevant disciplines
3+ years of experience in subscription-product retention or lifecycle marketing
Passionate about customer success, you love the satisfaction of building outstanding customer value
Excellent written/ verbal communications skills with fluency in the English Language
Strong analytical skills, you can extract and handle data to make solid recommendations
The ability to think big combined with the willingness to roll up your sleeves to get things done


We’d love if you have/are
Experience leading cross-country, cross-function projects
Speak at least one Nordic language
Previous experience in SaaS marketing
A team player with the ability to work independently
Strong presentation skills and able to communicate with all levels in the organisation, from juniors to c-level


Become a part of group.ONE
group.ONE is one of the leading group companies in Europe in the online presence space with brands one.com, Hostnet.nl, Zoner.fi and others. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,900,000 registered domains
More than 1,400,000 customers in 149 countries
More than 550 employees with more than 40 different nationalities
English as a corporate language
9 major brands well established in the European market



group.ONE is an international company of leading European web services and software brands, including one.com and hostnet.nl. group.ONE is uniquely positioned to offer a flexible working environment in diverse teams across countries and cultures. Through product excellence and customer-centricity, the company stays true to the mission to be the most trusted partner for online presence solutions in Europe and beyond. group.ONE is headquartered in Malmö, Sweden and currently employs people in nine countries and is continuing to spearhead an exciting growth journey.

Why you would love working at one.com
Besides getting paid for your work, we also offer:
A chance to truly have an impact on the overall business targets
Yearly bonus package tied to targets
25 vacation days yearly + 5 fully paid resting days
Fruits, snacks, soft drinks, coffee, and tea are freely available at the office
Option to join enhanced health care plan to cover physiotherapy, chiropractor and similar treatments
Flexible working hours as well as great WFH options
Several annual social- and professional events both virtually and physically
A free website with domain and hosting, where you can choose your own domain name



Apply now - interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to Talent Acquisition Consultant Sigurd Rønne Christiansen at [email protected]. Visa mindre

one.com is looking for a Performance Marketing Specialist to strengthen our team.
one.com is on an exciting journey and now hiring a performance marketing specialist to join our team. We are looking for a skilled performance marketing specialist who is ready to take on a multi-brand challenge across 10 countries and 8 languages, on a multi-million yearly marketing budget (€11m+). You are a spreadsheet shark, with an eye for detail and conduct data-led queries to understand campaign dynamics and customer sentiment, so speaking all 8 languages becomes non-essential. If you love challenges, technologies, tracking and data analysis, paid marketing optimization and customer lifetime values, we can’t wait to meet you!


The Performance Marketing Specialist will
Translate machine learning outputs to campaign and ad-group level optimizations across 8 brands, 8 languages in 10 European markets on €11m+ marketing budget
Outperform the general competition and steer acquisition of customers from an acquisition cost to lifetime value ratio
Plan and execute integrated strategies both operationally and tactically and understand fundamentals in omnichannel marketing strategies
Utilize keyword and competitor research to convert new customers
Own campaign development, account optimizations, budgets, ad-copy creation, A/B testing, video and display advertisement, remarketing and bidding strategies to maximize the results of our marketing spend
Develop tactical campaigns around promotions and new products/services
Participate and contribute to cross-functional team meetings, innovating new ideas and communicate improved digital campaign strategies
Analyze all aspects of program performance, effective optimization techniques, attribution modelling and report this to stakeholders
Understand the most important growth business metrics, such as EBIDA, LTV and marginal CPA’s.
Use good organizational and time-management skills to work smart
Stays informed on the industry, competitor activities and new digital strategies



Required
Bachelor’s degree in Advertising, Marketing or related field
Minimum 3-5 years experience in a relevant position
Experience with either SAAS or digital products
Full understanding of latest Search Engine and Display Strategies
Copywriting skills in either Danish or Swedish
Min. 3 years experience growing digital campaigns on display
Min. 3 years experience growing Paid Search campaigns


We’d love if you have/are
Experience with Google Analytics 360/Premium
High attention to detail while retaining overall account strategy
An eye for incremental opportunities on driving new transactions
A team player with the ability to work independently
Google Adwords and Google Analytics certified
High-energy and a good sense of humour
Strong presentation skills and able to communicate with all levels in the organization from juniors to c-level.



Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,800,000 registered domains
More than 1,400,000 customers in 149 countries
More than 550 employees with more than 40 different nationalities
English as a corporate language
9 major brands well established in the European market



Why you would love working at one.com
Besides getting paid for your work, we also offer:
A chance to truly have an impact on the overall business targets
Yearly bonus package tied to targets
25 vacation days yearly + 5 fully paid resting days
Fruits, snacks, soft drinks, coffee, and tea are freely available at the office
Option to join enhanced health care plan to cover physiotherapy, chiropractor and similar treatments
Flexible working hours as well as great WFH options
Several annual social- and professional events both virtually and physically
A free website with domain and hosting, where you can choose your own domain name

Apply now - interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to Talent Acquisition Consultant Sigurd Rønne Christiansen at [email protected].


Diversity and Inclusion
At group.ONE we are intentional about diversity, equality and creating an inclusive climate. We work not only across continents and countries, but also across gender expressions, generations, cultures, sexual orientations, religions, and perspectives.
Therefore, group.ONE is an equal opportunity workplace committed to equal employment opportunity regardless of race, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity/ expression.
If you have a disability or special need that requires accommodation, please let us know in your application. Visa mindre

Senior Inbound Specialist for our multi-national Marketing team in Malmö
As Inbound Specialist in one.com, you will oversee creating, managing, and executing multi-channel marketing campaigns that leverage SEO, social media, inbound marketing and email campaigns to grow customer acquisition after the principal: Attract, Engage and Delight.
Your experience and proven track record reflect how you with confidence have built an inbound strategy that turned strangers into prospects and ultimately customers.
As an Inbound Specialist, it is your responsibility to create reach for all content across one.com, and in some cases, you may even be tasked to create new long-form or rich-media content for the purpose.
Your expertise in attracting customers with content is valued with us, and you will have all content types and languages on one.com as your playground – with a mission to create the maximum value of our SEO, Content, Email and Social Media efforts.
You will have all channels, tactics, and ideas at your disposal, and you will manage all steps of the campaign with access to the needed resources from other teams and departments.
You know how to convert overall business and department goals into tactics and campaigns that are measurable and have a high impact on the business. You thrive when managing several campaigns at the same time – regardless of the entry point, length, or level of difficulty.
Reporting to the Head of SEO, you will utilise your expertise, attention to detail and creative skills to launch highly effective campaigns with the goal of increasing our organic voice and intake of new customers. You are a skilled senior specialist with ambitions to take your career to the next level.

The right person is required to have:
Great Inbound marketing track-record with measurable business results
Solid content creating mindset with the ability to translate content ideas to business growth
Data-driven and analytical priority
Great creative thinking skills
Experience with digital marketing channels
Excellent project management skills to juggle projects across 11 content languages, 8 group brands, and 7 primary markets across Europe


We would love it if you have/are:
Experience working for subscription businesses
Team skills: an ability to function autonomously while actively liaising across departments
Initiative and natural curiosity in seeking out new information and tactics
Experience with Google Analytics
Experience with SEO tools like SEMRush
Proficient in English
A second EU language, that you speak fluently


Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,800,000 registered domains
More than 1,400,000 customers in 149 countries
More than 550 employees with more than 40+ nationalities
English as a corporate language
9 major brands well established in the European market


Work details
You will be working at our Malmö office. Employees work from Monday to Friday for 7.5 hours per day, excluding lunch. The working hours are placed between 8:00 and 18:00.

We offer
one.com is a growing company where employee satisfaction is highly prioritised. At one.com Malmö you can expect:
A full-time position with a competitive compensation package
Healthy lunch arrangement
Free fruits, snacks, soft drinks, coffee and tea available at the office
Modern office environment (Glasvasen) in Malmö right next to the Central Station
5 special vacation days in addition to your standard 5 weeks of vacation
Flexible working hours as well as great WFH options
Several annual social- and professional events both virtually and physically
A free website with domain and hosting, where you can choose your own domain name


Start date: As soon as possible!
Apply now by clicking the apply button above - interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to Talent Acquisition Consultant Sigurd Rønne Christiansen to [email protected]. Visa mindre

Spanish speaking Performance Marketing Specialist
group.ONE is on an exciting journey with our 9 domain and hosting brands across Europe and is currently looking to add a Spanish speaking Performance Marketing Specialist to our growing marketing team.


Who we are looking for
As a Performance Marketing Specialist, you will be responsible for SEM (Search Engine Marketing) in the Spanish market. Your area of responsibility will be across multiple paid channels and that motivates you to broaden your role and professional capabilities. You have a solid track record in SEM in southern Europe and speak Spanish fluently. You have a great understanding of the local culture, areas and search intent patterns throughout the Spanish regions. And most importantly, you have a true passion for paid and digital marketing and want to work in an organization that focuses on data-driven performance marketing.
Multi-million euro budgets don’t scare you and working with our machine learnings algorithms to determine CPA and budget allocation is exciting for you.
When things move fast, you can keep a cool head and focus on projects that make the biggest impact on the business, rather than dwell on low priority details or tasks.
You can think strategically and develop projects from idea creation to execution across multiple departments and stakeholders while keeping the tactical implementation and operational task delivery up to speed to meet our targets.
You will be part of a growing and international marketing team, will be provided with all the necessary tools and resources and work closely together with other paid marketing specialists.

Responsibilities
Create, own and optimize paid campaigns across different channels
Distribute and own Spain marketing budget to meet company CPA goals
Deliver on transaction forecast and targets
Carry out A/B testing and conduct analysis to improve conversion rates and CTR
Contribute to knowledge sharing across the group marketing function
Challenge status quo and consistently chase performance increases across critical KPI’s


The right person is required to
Have a minimum of 4-5 years experience with SEM
Speak and write Spanish fluently
Be able to handle multi-million euro budgets
Be analytical and data-driven
Be a problem solver and excel at creative thinking
Have experience across multiple paid marketing channels
Be able to translate user data into tactical campaigns
Understand search intent and demonstrate market insights


We would prioritize your application further if
You have experience with subscription businesses
You have hosting/domain knowledge
You are fluent in Google Analytics and UTM tracking
You have a natural curiosity and seek out information to improve


Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hosting and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,800,000 registered domains
More than 1,400,000 customers in 149 countries
More than 550 employees with more than 40+ nationalities
English as a corporate language
9 major brands well established in the European market.


Work details
You will be working at our Malmö (Sweden) office. Employees work from Monday to Friday for 7.5 hours per day, excluding lunch. The working hours are placed between 8:00 and 18:00.

We offer
one.com is a growing company where employee satisfaction is highly prioritised. At one.com Malmö you can expect:
Relocation assistance to Sweden if you are based abroad.
A full-time position with a competitive compensation package
Healthy lunch arrangement
Free fruits, snacks, soft drinks, coffee and tea available at the office
Modern office environment (Glasvasen) in Malmö right next to the Central Station
5 special vacation days in addition to your standard 5 weeks of vacation
Flexible working hours as well as great WFH options
Several annual social- and professional events both virtually and physically
A free website with domain and hosting, where you can choose your own domain name


Start date: As soon as possible!
Apply now by clicking the apply button above - interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to Talent Acquisition Consultant Sigurd Rønne Christiansen to [email protected]. Visa mindre

one.com is seeking a Social Media Manager for our multi-national Marketing team in Malmö
As our SoMe Manager, you will oversee creating, managing, and executing SoMe campaigns to strengthen our social media presence. You will develop a SoMe strategy, produce great content, analyse usage data, facilitate customer service and manage projects and campaigns across stakeholders within one.com and our group brands.
Your experience and proven track record reflect how you with confidence have built and executed a SoMe strategy that turned strangers into customers.
As SoMe Manager, it is your responsibility to create reach and engagement across multiple social networks with different target groups and messaging.
Your expertise in attracting customers with social media as the turning point is valued with us, and you will have all content types and languages on one.com as your playground – with a mission to create the maximum value of our Social Media efforts.
You will have all channels, tactics, and ideas at your disposal, and you will manage all steps of the campaign with access to the needed resources from other teams and departments.
You know how to convert overall business and department goals into tactics and campaigns that are measurable and have a high impact on the business. You thrive when managing several campaigns at the same time – regardless of the entry point, length, or level of difficulty.
Reporting to the Head of SEO, you will utilise your expertise, attention to detail, and creative skills to launch highly effective campaigns with the goal of increasing our social media presence and intake of new customers. You are a skilled senior specialist with ambitions to take your career to the next level.

The right person is required to have:
Great SoMe track-record with measurable business results
Solid content creating mindset with the ability to translate content ideas to business growth
Data-driven and analytical priority
Great creative thinking skills
Experience with digital marketing channels
Excellent project management skills to juggle projects across 11 content languages, 9 group brands, and 7 primary markets across Europe


We would love it if you have/are:
Experience working for subscription businesses
Team skills: an ability to function autonomously while actively liaising across departments
Initiative and natural curiosity in seeking out new information and tactics
Experience with Google Analytics
Experience with SoMe management tools
Proficient in English
A second EU language, that you speak fluently


Become a part of group.ONE
Since its establishment in 2002, one.com has been in constant development and is today part of group.ONE, which is one of the leading group companies in Europe in the administration and sale of domains, web hotels, and email. We offer an international environment where we have a high level of flexibility. As a group, we have:
More than 2,800,000 registered domains
More than 1,400,000 customers in 149 countries
More than 550 employees
English as a corporate language
9 major brands well established in the European market


Work details
You will be working at our Malmö office. Employees work from Monday to Friday for 7.5 hours per day, excluding lunch. The working hours are placed between 8:00 and 18:00.

We offer
one.com is a growing company where employee satisfaction is highly prioritised. At one.com you can expect:
A full-time position with a competitive compensation package
Healthy lunch arrangement
Free fruits, snacks, soft drinks, coffee, and tea available at the office
Modern office environment (Glasvasen) in Malmö right next to the Central Station
5 special vacation days in addition to your standard 5 weeks of vacation
Flexible working hours as well as great WFH options
Several annual social- and professional events both virtually and physically
A free website with domain and hosting, where you can choose your own domain name


Apply now by clicking the apply button above - interviews will be conducted on an ongoing basis. For further questions regarding the position, you can send an email to Talent Acquisition Consultant Sigurd Rønne Christiansen to [email protected]. Visa mindre

Svensktalande supportpersonal med brinnande intresse för kundnöjdhet till one.com i Malmö!
Tycker du om att prata med människor på telefon? Är du snabb på tangenterna och kan chatta och skriva mail med kunder? Är du lösningsfokuserad, inkännande och drivs av att göra kunder nöjda? Sporras du av att hjälpa människor, att ge utmärkt service och att lösa problem? Då har vi rätt tjänst för dig på vårt supportcenter i Malmö! Där hjälper vi kunder via telefon, chatt och epost med deras hostinglösningar, tekniska problem och allt som kan uppkomma för en användare som försöker skapa sig en plats på Internet med hemsida, epost och domän.
På one.com har vi vår kundkontakt som högsta prioritet och arbetar hårt för att alltid ge support och kundtjänst i världsklass, för att försäkra oss om att även I en marknad med hård konkurrens så känner våra kunder att de har allt de behöver och lite till. Och nu behöver vi utöka vårt team med en ny supportagent för den svenska sidan av marknaden till vårt kontor i Glasvasen; precis bredvid Malmö Central.
Detta är en unik möjlighet att vara en del av ett team av både danska och svenska kollegor som tillsammans jobbar mot samma mål; att ge Nordens absolut bästa support och kundservice åt våra kunder. Vi gör ingenting halvdant utan arbetar kontinuerligt på att överträffa oss själva, samtidigt som vi har roligt på jobbet och utvecklas både individuellt och som ett team.


Ansvarsområden och vem vi söker
Vi vill som sagt ge våra kunder en upplevelse i världsklass när de kontaktar ossför support. Det handlar inte bara om att lösa problemet; det handlar om att överträffa kundens förväntningar och förstå värdet av empati, förståelse och personlighet. Vi tror på ”hire for attitude, train for skill” så vad du har gjort tidigare är mindre viktigt, det viktigaste för oss är att du har en vilja att lära dig, en väldigt starkt önskan att ge service utöver det vanliga och att du är positiv, öppen och utåtriktad.
Din mest viktiga uppgift blir att ta emot kunder via telefon, chatt och epost för att hjälpa kunder med allehanda tekniska (och ibland mindre tekniska) problem, samt att se till att kunden du talar med har rätt paket, har rätt produkter och inte saknar något från oss.
Så skicka in din ansökan så snart som möjligt ifall du tycker att detta är du:
Kundfokuserad och med en stark önskan att hjälpa till-Grundläggande IT-vana
Utmärkt kommunikationsförmåga både skriftligt och muntligt
Du kan tala och skriva på engelska (då vi är ett bolag med många nationaliteter och kontor på olika delar i världen sker den mesta interna kommunikationen på engelska)
Positiv och framåt, “glaset är halvfullt”-attityd
Stor villighet att lära
Tålmodig, stresstålig och anpassningsbar vid förändringar
Målinriktad, ”vinnarskalle” och drivs av att slå uppsatta förväntningar
Stor förmåga att ta feedback och coachning för att utvecklas
Ödmjuk
Flexibel och med en förmåga att tänka utanför boxen
Erfarenhet från kundtjänst, support eller försäljning är ett plus men inget krav
Förmåga att göra många saker samtidigt



Vi erbjuder
En heltidstjänst I ett stort företag inom hosting- och domänbranschen som rör sig fort framåt, där du blir en del av ett varmt team som alla arbetar tillsammans för att överträffa förväntningar. Du kommer arbeta I Glasvasen precis vid Malmö Central. Arbetet är förlagt mellan 08-18 (7,5 h per dag) på vardagar. Arbete på helger och röda dagar förekommer.
Fast lön, sjukvårdsförsäkring, lunchdeals, omfattande utbildning med mera.


Startdatum
Vi behöver dig så snart som möjligt, så skicka in din ansökan snarast för intervjuer sker löpande. Har du frågor om tjänsten kan du kontakta Emma Lindquist, Nordic Customer Service Manager, på [email protected]. Visa mindre

one.com Group is seeking a Norwegian SEO Country Manager
Are you skilled in writing Norwegian content with a strong interest in the field of organic search?
We are looking to expand our multi-national Marketing team with an SEO Country Manager for the Norwegian market. As the SEO Country Manager for the Norwegian market, you will be responsible for producing, publishing and optimising written content to drive organic traffic & revenue. You will be joining our SEO Team consisting of the Head of SEO and SEO Country Managers for UK, SE and BENELUX. You will be highly involved in both evolving and executing our SEO & content strategy.
Reporting to the Head of SEO, you will utilise your content expertise, analytical approach and creative skills to increase our organic voice in the Norwegian market. You are a skilled writer with ambitions to take your writing skills to the next level and evolve in the discipline of SEO.


What you’ll be doing:
Produce, publish & optimise content for SEO purposes, driving additional organic traffic and revenue
Research industry-related topics from a search intent point of view
Stay updated and act on the latest SEO trends
Analyse organic competitors and aim to outperform them
Conduct keyword research
Help with SEO related topics for one.com Group’s brands in your country’s market
Take on and drive smaller SEO projects



The right person is required to have:
Proven work experience as a Content Writer
Excellent Norwegian writing skills
A good understanding of SEO
Strong time-management skills



We’d love it if you have:
Experience working for e-commerce subscription businesses
Team skills: an ability to function autonomously while actively liaising across departments
Initiative and natural curiosity in seeking out new information
Hands-on experience with WordPress
Experience with Google Analytics
Experience with SEO tools like SEMrush
A native Norwegian tongue
Are highly proficient in English



Why you will love working at one.com
A chance to truly have an impact on the overall business targets
Free fruits, snacks, soft drinks, coffee and tea available at the office
Advantageous lunch deal
Health insurance
Flexible meeting hours (between 8 am and 10 am)
Offices and 450+ colleagues around the world, amongst them in Copenhagen, Malmö, Dubai, Cebu, and India



Work details
You will be working out of our office in the heart of Malmö, next to Malmö Central Station. Employees are to work from Monday to Friday, 7.5 hours per day, excluding lunch, with working hours between 8:00 and 18:00.
Are you our new colleague? Then click on APPLY NOW. Visa mindre