Lediga jobb Telavox AB i Malmö

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Senior Software Engineer- Integrations

Ansök    Mar 11    Telavox AB    Mjukvaruutvecklare
Join Telavox as a Senior Software Engineer  Do you enjoy solving complex problems and turning them into simple, seamless experiences for people? At Telavox, we’re growing our Integration team and looking for a senior Java developer who’s curious, collaborative, and excited about building technology that connects organizations every day. You’ll work closely with supportive teammates who value knowledge-sharing, learning, and building things that last. Toge... Visa mer
Join Telavox as a Senior Software Engineer 
Do you enjoy solving complex problems and turning them into simple, seamless experiences for people? At Telavox, we’re growing our Integration team and looking for a senior Java developer who’s curious, collaborative, and excited about building technology that connects organizations every day. You’ll work closely with supportive teammates who value knowledge-sharing, learning, and building things that last. Together, we’ll create services that are reliable, scalable, and future-ready. If you want to make a real impact by developing integrations used by thousands of people, this could be your next step!
About the job 
You’ll integrate Telavox’s communication platform with leading CRM and identity systems. Your mission is to make connectivity seamless while modernizing our codebase for scalability and performance.
In your day-to-day, you might:

Design, build, and maintain integrations using Java, Kubernetes, and My


Develop scalable backend services with clean, testable code


Take part in architectural discussions and improvement initiatives


Explore new technologies that keep our platform innovative


This role is based at our vibrant new office, Gjuteriet, located in Malmö. 
About you
You’re a software engineer who enjoys creating solutions that make a difference for people. You care about clean architecture, thoughtful APIs, and you thrive in environments where collaboration and learning go hand in hand.
You’ll feel at home here if you’re motivated by:

Building software that makes everyday work smoother for others


Growing your skills while contributing to a supportive team culture


Turning complex technical challenges into elegant solutions


Making the most complicated integrations work like a charm


Key skills and experience:

Proficiency in Java, REST APIs, Kubernetes, JavaScript, and My


Experience with identity standards such as OIDC and SCIM


Strong communication skills and a team-first mindset


Good to have skills:

Experience designing and implementing integrations between platforms and third-party systems (e.g., Microsoft Entra, OKTA, BankID, Tacdis)


Familiarity with cloud integrations and external APIs (e.g., Microsoft Graph, Google Workspace)


Familiarity with external APIs for CRM or support platforms such as Salesforce, Zendesk, Hubspot, Dynamics 365, or Freshdesk

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply!At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Project Manager

Ansök    Dec 15    Telavox AB    IT-strateg
Join Telavox as a Project Manager At Telavox, we’re transforming the future of Unified Communications as a Service (UCaaS), and we’re looking for a Project Manager for a senior-level role to strengthen how we onboard and deliver solutions to some of Europe’s most well-known network operators. This is a high-impact role with broad ownership and visibility, where you’ll collaborate across commercial, technical, and operational teams to ensure our customers ... Visa mer
Join Telavox as a Project Manager
At Telavox, we’re transforming the future of Unified Communications as a Service (UCaaS), and we’re looking for a Project Manager for a senior-level role to strengthen how we onboard and deliver solutions to some of Europe’s most well-known network operators.
This is a high-impact role with broad ownership and visibility, where you’ll collaborate across commercial, technical, and operational teams to ensure our customers experience world-class onboarding. If you thrive in fast-moving environments, enjoy shaping delivery processes, and love being the bridge between customers and technical teams, this role is for you!
About the job
As a Project Manager at Telavox, you will manage projects end-to-end, from commercial handover, through technical workshops and delivery, to Go-Live and final handover into daily operations.
You will translate customer requirements into actionable plans, turn technical solutions into customer-friendly communication, and ensure timelines, risks, and dependencies remain on track. You’ll work closely with solution architects, engineering, customer service delivery, and external partners to create a smooth onboarding experience that sets customers up for long-term success.
This role comes with a high degree of autonomy and the opportunity to help shape how we scale licensed subscribers across Europe as the business area continues to grow.
Your day-to-day work may include:

Managing end-to-end delivery projects for network operator partners.


Facilitating customer meetings, technical workshops, and alignment sessions


Reviewing progress in Jira/Confluence and driving iterative delivery


Coordinating across commercial, technical, and external stakeholder groups


Preparing meeting materials and updating project documentation


Identifying risks, unblocking dependencies, and maintaining customer trust


Supporting training, QA, and documentation when needed


Team and location You will be part of our Project Management team within the Customer Service Delivery department. Your manager is based in Oslo, while many of your key internal stakeholders are located at our Malmö HQ and across other Nordic offices.
We are mainly looking for candidates located in or near Malmö, for a hybrid working setup, with a minimum of three days per week onsite at our new, vibrant HQ, Gjuteriet. However, qualified candidates based elsewhere in Sweden may also be considered, as long as you are willing to travel frequently to the Malmö office. A few travels outside Malmö may also be required.
About you
You are a hands-on project manager who thrives on solving complex challenges. You naturally build trust through strong communication and a genuine, personable approach. You enjoy translating technical concepts into clear messages, and take pride in delivering a high-quality onboarding experience that has a visible impact on the business.
Key skills and experience we are looking for:

Experience as a Project Manager or other comparable roles


Experience from telecom, SaaS, IT, or other agile tech environments


Strong communication skills in English


Advanced Excel/Sheets skills and proficiency in PowerPoint/Slides


Ability to facilitate workshops and explain technical concepts clearly


High ownership, customer focus, and a “roll up your sleeves” mentality


Structured, proactive, and solution-oriented


Enjoy being the “bridge” between technical and commercial teams


Nice to have:

Prince2, PMI/PMP, or similar certifications


Jira, Confluence, and experience with iterative/agile delivery


Understanding of API integrations

Join us at Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply
We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
Holiday coming up Thank you for your interest in joining Telavox! Please note that due to the holiday season, our recruitment team will have limited availability. We will review applications and respond to inquiries after January 12th. We appreciate your patience and wish you a joyful holiday season!
For any questions, feel free to reach out to HR Business Partner Victoria Schmitz at [email protected].
Learn more about what we do! Visa mindre

MVNO Architect

Join Telavox as MVNO Architect Are you a strategic, end-to-end technology leader who thrives on designing and steering complex technical ecosystems? Can you bridge the gap between high-level business goals and the intricate details of a full mobile network? At Telavox, we are on a mission to build and operate the next generation of independent mobile services, and we are looking for an architect to build our technical foundation. Our solution architects d... Visa mer
Join Telavox as MVNO Architect Are you a strategic, end-to-end technology leader who thrives on designing and steering complex technical ecosystems? Can you bridge the gap between high-level business goals and the intricate details of a full mobile network? At Telavox, we are on a mission to build and operate the next generation of independent mobile services, and we are looking for an architect to build our technical foundation.
Our solution architects do not just manage diagrams or oversee a single domain. They own the complete, end-to-end technical strategy. They are the central technical authorities who understand and steer every component, from the 5G core and BSS/OSS stacks to the MNO integrations and the roaming landscape. If you want to build and own the entire technical landscape of a full MVNO, this is the role for you!
About the jobYou will join our small team of solution architects that together define and drive the complete technical vision and solution design for our full MVNO platform. Together, you will be responsible for ensuring all components, from our independent core network to our billing systems and value-added services, are seamlessly integrated, scalable, and future-proof. where you will focus on the core network. You will work closely with engineering, operations, and business leaders to translate strategic goals into a tangible, resilient architecture.
Telavox operates full MVNO networks across different countries, alongside several light MVNO:s and numerous fixed network deployments, building an integrated and expanding experience for our customers. You will join at a critical moment as we scale our platform and increase our user base, giving you a unique opportunity to make foundational decisions that will shape the future of our service.
Your day-to-day work may include:

Defining and owning the end-to-end solution architecture and long-term technology roadmap.


Steering technical decisions across all MVNO domains with focus on: Core Network (2/3/4/5G), Infrastructure, MNO integration, and Roaming


Leading the technical engagement with our host MNO partners, defining integration strategies, and ensuring regulatory compliance.


Evaluating, selecting and managing our key technology vendors (e.g., Core, Roaming, SIM providers).


Setting security standards, creating comprehensive documentation, and upholding established architecture principles.


Breaking down product and architectural needs into implementable requirements that can be planned by development teams and vendors


Cooperating closely to our operations and support in a feedback loop to secure an outstanding Customer Experience


Serving as the final escalation point for complex, cross-domain technical challenges.


Mentoring engineering teams and providing strategic technical governance.


Telavox stands out as a flexible and dynamic workplace, with a modern and agile culture that encourages new ideas and collaboration. I’m inspired by the innovative environment and the opportunity to contribute, grow, and make a meaningful impact.
This role is based at our office in Malmö or in Stockholm.
About youYou are a proactive, strategic architect who sees the "big picture." You thrive in complex, fast-moving technical environments and enjoy owning the complete solution. You are a natural leader and communicator who knows how to build trust with both deeply technical engineers and non-technical business leaders. You can navigate ambiguity and make high-impact decisions, translating a high-level vision into a concrete, workable system.
Key skills and experience we are looking for:

6-8+ years of experience in telecommunications (senior architect role within an MNO, MVNO, or MVNE/A)


Proven, hands-on experience designing or steering the architecture of a full MVNO.


Expert-level knowledge of 4G/5G mobile core network components (HSS/HLR, PGW, MME, 5GC functions).


Good understanding of BSS/OSS stacks, particularly Online Charging Systems (OCS), billing, and provisioning.


Demonstrable experience with integrations, SIM/eSIM lifecycles, and value-added services (SMSC, Voicemail, etc.).


Strong ownership and strategic vision, outcome focus. Not only technical specification driven


Exceptional ability to communicate complex technical concepts to all stakeholders.


A drive to share and teach your knowledge to the rest of the organization

Join us at Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect.
Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.
We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
Learn more about our offices and new HQ
How to apply!We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
Holiday coming up
Thank you for your interest in joining Telavox! Please note that due to the holiday season, our recruitment team will have limited availability. We will review applications and respond to inquiries after January 12th.
We appreciate your patience and wish you a joyful holiday season!
For any questions, feel free to reach out to HR Business Partner Victoria Schmitz at [email protected].

Learn more about what we do! Visa mindre

Student Worker

Ansök    Dec 11    Telavox AB    Backofficepersonal
Join Telavox as a part-time Student Worker!  We are now looking for a part-time employee who is ready to join a fun, inclusive, and high-paced company that is on an exciting growth journey! In this role, you will work up to 40 hours per week, with a planned start date of January 12th. This position is well-suited for someone who is detail-oriented, responsible, and enjoys working in a structured workflow with many points of contact. About the job  Your ma... Visa mer
Join Telavox as a part-time Student Worker! 
We are now looking for a part-time employee who is ready to join a fun, inclusive, and high-paced company that is on an exciting growth journey!
In this role, you will work up to 40 hours per week, with a planned start date of January 12th. This position is well-suited for someone who is detail-oriented, responsible, and enjoys working in a structured workflow with many points of contact.
About the job 
Your main tasks will revolve around the handling and distribution of SIM cards; sending SIM cards to customers, ensuring that all shipments are completed accurately, on time, and according to established procedures. The role also includes planning upcoming shipments, which requires good forward planning and the ability to prioritize between different orders.
Another part of the role is coordinating with project teams regarding stock levels and the status of SIM cards. This means you will follow up on inventory, report any discrepancies, and make sure all relevant stakeholders have the information they need for smooth operations. 
The role requires someone who is flexible regarding weekly working hours, as these may vary from week to week. For the right candidate, the position may also lead to an extended employment opportunity if there is a continued need within DMO Telavox.
About you
To succeed in this role, you are:

Organized and enyou creating structure and order in your work


responsible, reliable, and someone others can count on


Its a plus if you have worked with similar tasks and in a coordinating role

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
Read more about our new HQ in Malmö !
How to apply!At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to HR Business Terese Arnkvist at [email protected]
Learn more about what we do! Visa mindre

Technical Program Manager

Ansök    Dec 12    Telavox AB    IT-strateg
Join Us as a Technical Program Manager Are you a highly organized technical leader who thrives on driving complex projects, navigating regulatory landscapes, and managing key technology partners? At Telavox, we are on a mission to build and operate the next generation of independent mobile services, and we are looking for a key player to ensure our projects are delivered on time, in scope, and in full compliance with all requirements. We are not just look... Visa mer
Join Us as a Technical Program Manager
Are you a highly organized technical leader who thrives on driving complex projects, navigating regulatory landscapes, and managing key technology partners? At Telavox, we are on a mission to build and operate the next generation of independent mobile services, and we are looking for a key player to ensure our projects are delivered on time, in scope, and in full compliance with all requirements.
We are not just looking for a Technical Program Manager to manage backlogs and timelines. We need you to take end-to-end ownership of outcomes that align technology delivery, legal compliance, and our device ecosystem. If you love managing the full lifecycle of telecom projects - this is the role for you!
About the job A critical part of this role is managing our relationships with handset vendors from our three MVNOs. You will manage all the external dialogues, ensure clear tracking of device support, coordinate testing for new software, and follow up with support to ensure our customers have a seamless experience on the latest devices.
In addition, you will expand our small group of program managers, and together you will define and drive our core technology projects, from network upgrades and new service launches to BSS/OSS enhancements. You will work closely with cross-functional teams to help deliver on our roadmap, while also assisting with our regulatory compliance for both mobile and fixed telephony.
Your day-to-day work may include:

Supporting the planning, execution, and delivery of small to complex technical projects.


Coordinating with cross-functional teams (Engineering, Operations, Legal, and Product).


Monitoring, interpreting, and helping ensure all regulatory obligations for mobile and fixed telephony are met.


Acting as a company liaison for regulatory bodies.


Management of strategic relationships with key handset vendors (e.g., Apple, Samsung, Google).


Tracking handset vendor support, roadmaps, software updates, and support lifecycles (e.g., for VoLTE, 5G, XCAP, EVS), and managing critical tracking towards 2G and 3G sunsets of our host MNOs


Assisting in communicating project status, risks, and dependencies to executive stakeholders.


Helping to establish and improve project management and compliance processes.


This role is based at our new vibrant office, Gjuteriet, located in Västra Hamnen, Malmö.
About youYou are a proactive, structured, and detail-oriented leader who sees the connections between technology, law, and partnerships. You thrive in a dynamic, fast-moving telecom environment and enjoy owning the complete project and compliance lifecycle. You are a natural communicator and diplomat who can translate complex regulations for technical teams, drive accountability, and negotiate effectively with external partners.
Key skills and experience we are looking for:

5-7+ years of experience in technical project management, ideally within the telecommunications (MNO, MVNO, or ISP) industry.


Experience in vendor or partner management, ideally with mobile device manufacturers or technology suppliers.


Understanding of the mobile ecosystem (devices, SIMs, network services, regulatory landscape).


Exceptional organizational, leadership, and communication skills.


Ability to thrive in a fast-paced environment and manage multiple competing priorities.


Strong ownership and a proactive, "get-it-done" attitude.


Bonus:

Demonstrable experience in managing or interpreting regulatory and compliance matters for mobile and/or fixed telephony.

Join us at Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect.
Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.
We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
Read more about our new HQ in Malmö !
How to apply!We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
Holiday coming up
Thank you for your interest in joining Telavox! Please note that due to the holiday season, our recruitment team will have limited availability. We will review applications and respond to inquiries after January 12th.
We appreciate your patience and wish you a joyful holiday season!
For any questions, feel free to reach out to HR Business Partner Victoria Schmitz at [email protected].
Learn more about what we do! Visa mindre

Senior Software Engineer- Integrations

Ansök    Nov 28    Telavox AB    Mjukvaruutvecklare
Join Telavox as a Senior Software Engineer  Do you enjoy solving complex problems and turning them into simple, seamless experiences for people? At Telavox, we’re growing our Integration team and looking for a senior Java developer who’s curious, collaborative, and excited about building technology that connects organizations every day. You’ll work closely with supportive teammates who value knowledge-sharing, learning, and building things that last. Toge... Visa mer
Join Telavox as a Senior Software Engineer 
Do you enjoy solving complex problems and turning them into simple, seamless experiences for people? At Telavox, we’re growing our Integration team and looking for a senior Java developer who’s curious, collaborative, and excited about building technology that connects organizations every day. You’ll work closely with supportive teammates who value knowledge-sharing, learning, and building things that last. Together, we’ll create services that are reliable, scalable, and future-ready. If you want to make a real impact by developing integrations used by thousands of people, this could be your next step!
About the job 
You’ll integrate Telavox’s communication platform with leading CRM and identity systems. Your mission is to make connectivity seamless while modernizing our codebase for scalability and performance.
In your day-to-day, you might:

Design, build, and maintain integrations using Java, Kubernetes, and My


Develop scalable backend services with clean, testable code


Take part in architectural discussions and improvement initiatives


Explore new technologies that keep our platform innovative


This role is based at our vibrant new office, Gjuteriet, located in Malmö. 
About you
You’re a software engineer who enjoys creating solutions that make a difference for people. You care about clean architecture, thoughtful APIs, and you thrive in environments where collaboration and learning go hand in hand.
You’ll feel at home here if you’re motivated by:

Building software that makes everyday work smoother for others


Growing your skills while contributing to a supportive team culture


Turning complex technical challenges into elegant solutions


Making the most complicated integrations work like a charm


Key skills and experience:

Proficiency in Java, REST APIs, Kubernetes, JavaScript, and My


Experience with identity standards such as OIDC and SCIM


Strong communication skills and a team-first mindset


Good to have skills:

Experience designing and implementing integrations between platforms and third-party systems (e.g., Microsoft Entra, OKTA, BankID, Tacdis)


Familiarity with cloud integrations and external APIs (e.g., Microsoft Graph, Google Workspace)


Familiarity with external APIs for CRM or support platforms such as Salesforce, Zendesk, Hubspot, Dynamics 365, or Freshdesk

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Project Manager - Customer Onboarding

Ansök    Dec 11    Telavox AB    Account manager
Join Telavox as Project Manager (temporary contract) At Telavox, we’re looking for a Project Manager to join our Customer Success Team and ensure a smooth and value-creating start for our direct customers across the Nordics. You’ll be a key player in delivering successful onboarding experiences that lay the foundation for long-term customer satisfaction. If you’re structured, proactive, and thrive in a collaborative and fast-paced environment, this could ... Visa mer
Join Telavox as Project Manager (temporary contract)
At Telavox, we’re looking for a Project Manager to join our Customer Success Team and ensure a smooth and value-creating start for our direct customers across the Nordics. You’ll be a key player in delivering successful onboarding experiences that lay the foundation for long-term customer satisfaction. If you’re structured, proactive, and thrive in a collaborative and fast-paced environment, this could be the role for you! This position is based in our Malmö or Stockholm office, where you'll be part of a tight-knit team of dedicated onboarding professionals who work closely together, support each other, and continuously improve how we work to bring the best possible value to our customers.
About the job 
As a Project Manager, you’ll lead onboarding and implementation projects for new and existing customers. You’ll turn contracts and customer needs into reality by translating requirements into effective Telavox solutions.
A typical day in this role involves:

Leading customer onboarding projects from start to finish, ensuring smooth setup and go-live


Managing changes and expansions for existing customers


Coordinating with internal resources and aligning with customer stakeholders


Following structured processes and templates to ensure quality and consistency


Continuously evaluating and improving how we work, suggesting improvements to tools, workflows, and processes

About the job
You’re a proactive doer who enjoys working with people, builds trust quickly, and is comfortable managing projects with both detail and clarity. You have a strong customer focus and the ability to balance multiple priorities in a structured way.
We believe you’ll succeed in this role if you:

Have experience leading projects, ideally within IT, telecom, or customer onboarding


Are structured, self-driven, and comfortable taking full ownership of your projects


Enjoy working cross-functionally and communicating with both technical and commercial stakeholders


Are fluent in Swedish and English (other Nordic languages are a plus!)


Have a curious mindset and enjoy learning new tools, technologies, and processes


Are comfortable juggling several projects at once, both large and small ones

Why Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
Read more about our offices and new HQ in Malmö !
How to apply!At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Please note that this is a 15-month parental leave cover position with the possibility of extension. Contact Hampus Elmfors at [email protected] or Talent Acquisition Partner Ami Faraguna at [email protected] for more information. Holiday coming up Thank you for your interest in joining Telavox! Please note that due to the holiday season, our recruitment team will have limited availability. We will review applications and respond to inquiries after January 12th. We appreciate your patience and wish you a joyful holiday season!
Learn more about what we do! https://youtu.be/jO3V5jAdF4M Visa mindre

Test Lead

Ansök    Nov 17    Telavox AB    Systemtestare
Join Telavox as a Test Lead Are you a hands-on quality professional who enjoys working closely with teams to build reliable, high-performing software? At Telavox, we are transforming the future of Unified Communications as a Service (UCaaS), and we’re looking for a Test Lead who can strengthen our testing practices, secure platform stability, and foster a culture of quality across our teams. We combine the reliability of telecom with the agility of SaaS, ... Visa mer
Join Telavox as a Test Lead
Are you a hands-on quality professional who enjoys working closely with teams to build reliable, high-performing software? At Telavox, we are transforming the future of Unified Communications as a Service (UCaaS), and we’re looking for a Test Lead who can strengthen our testing practices, secure platform stability, and foster a culture of quality across our teams. We combine the reliability of telecom with the agility of SaaS, and we’re continuing to grow globally. Our Test Lead will not only execute testing, they own quality. You will coach teams, define test strategies, streamline automation, and ensure that every release meets the standards our customers depend on. If you want to influence both technology and ways of working, this is the role for you!
About the job 
As a Test Lead at Telavox, you help our development teams secure the correct level of quality in our platform, applications, and releases, supporting our install base and our SLAs. You will take end-to-end ownership of the team’s test strategy, coach engineers in quality best practices, and create visibility around the state of quality at all times. You’ll collaborate closely with engineering teams, product managers, and Customer Service Delivery to ensure smooth releases and reliable user experiences.
Your day-to-day work may include:

Coaching developers and teams on how to work with QA (test types, best practices, automation frameworks, etc.)


Owning and evolving the test strategy for your team


Ensuring a known and transparent quality status at all times


Acting as the interface to Customer Service Delivery for testing and quality updates


Being hands-on in test execution, exploratory testing, and test automation


Setting up and continuously improving our test infrastructure and tooling


Supporting teams in finding the balance between Good Enough and Perfect to maximize customer value


This role is based at our new vibrant HQ,  Gjuteriet, located in Västra Hamnen, Malmö
About you
You are a proactive, solution-oriented Test Lead who enjoys guiding teams toward better quality outcomes. You combine a strong technical background with a collaborative mindset and know how to make quality an integrated part of the development cycle. You thrive in dynamic environments where reliability and speed must coexist.
Key skills and experience we are looking for:

Several years of experience as a Test Lead in a software organization


Deep experience with test automation in the relevant tech stack and event-driven architectures


Strong knowledge of test frameworks, automation tools, and QA best practices


Experience working in SaaS environments is a plus


Hands-on, able to teach by doing, not just telling


Strong ability to collaborate with engineers, managers, and stakeholders


Proactive, solution-oriented communicator with a customer-first mindset


Empathy for end users, with a clear understanding of when quality is “good enough”

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Business Application Specialist

Ansök    Nov 17    Telavox AB    Systemförvaltare
Join Telavox as a Business Application Specialist Are you passionate about creating real business impact through smart system configurations, automation, and data-driven solutions? At Telavox, we’re shaping the future of business communication, and we’re looking for a Business Application Specialist ready to optimize and automate our commercial and back-office systems, delivering measurable value to our Go-to-Market organization. We combine the reliabilit... Visa mer
Join Telavox as a Business Application Specialist
Are you passionate about creating real business impact through smart system configurations, automation, and data-driven solutions? At Telavox, we’re shaping the future of business communication, and we’re looking for a Business Application Specialist ready to optimize and automate our commercial and back-office systems, delivering measurable value to our Go-to-Market organization. We combine the reliability of telecom with the agility of SaaS, and we’re growing fast globally. Our Business Applications Specialists don’t just maintain systems. They shape processes, drive automation, and enable better business outcomes. If you want to work at the intersection of technology, process, and customer value, this is the role for you. 
About the job
As a Business Application Specialist at Telavox, you’ll work at the heart of our product and customer ecosystem, ensuring that our BSS, HubSpot, Sana, Clay, and n8n systems operate efficiently, support automation, and deliver measurable impact. You’ll act as a bridge between business requirements, product functionality, and data processes, supporting both internal teams and customers.
Your day-to-day work may include:

Configuring, testing, and maintaining functionality within BSS and related business systems


Building and maintaining automation workflows across HubSpot, Sana, Clay, and n8n to remove manual work and improve efficiency


Supporting advanced system configurations, troubleshooting, and -based data analysis


Leading implementation projects, system upgrades, and onboarding of new customers or markets


Collaborating with developers and product teams to refine system functionality based on real user needs


Optimizing data flows, ensuring accuracy, consistency, and scalability across systems


This role is based at our vibrant HQ, Gjuteriet, in Västra Hamnen, Malmö
About you
You are a skilled and curious system professional who thrives in collaborative environments. You love solving complex problems, automating processes, and improving how businesses use software. You enjoy translating business requirements into practical system solutions that drive impact.
Key skills and experience we are looking for:

skills and experience with system configuration and troubleshooting


Background in IT, systems science, or equivalent experience


Experience with integrations, web services, and automation tools


Analytical thinking, problem-solving mindset, and attention to detail


Strong communication skills in Swedish and English


Passion for improving how businesses use technology and driving measurable business value


Good-to-have skills:

Experience in implementation projects, system upgrades, or onboarding


Familiarity with business systems or back-office processes


Experience building automation workflows or AI-driven system enhancements


You’ll fit right in if you’re curious, collaborative, and motivated to build smarter, more efficient systems that empower both our teams and our customers
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Support Agent - Finance & Invoicing

Ansök    Okt 31    Telavox AB    Kundtjänstmedarbetare
Join Telavox as a  Support Agent- Finance & Invoicing  At Telavox, we’re looking for a Support Agent to be the go-to expert for finance-related inquiries, ensuring our customers’ financial processes run smoothly and efficiently. You will handle tickets, support your colleagues, and help drive improvements in our billing and finance processes. You will be a part of our customer support team and will work both with finance-related inquiries and technical-re... Visa mer
Join Telavox as a  Support Agent- Finance & Invoicing  At Telavox, we’re looking for a Support Agent to be the go-to expert for finance-related inquiries, ensuring our customers’ financial processes run smoothly and efficiently. You will handle tickets, support your colleagues, and help drive improvements in our billing and finance processes. You will be a part of our customer support team and will work both with finance-related inquiries and technical-related inquiries. We’re looking for someone who’s a mix of both finance and technical support! Our customers range from small companies with 10 employees to our largest Enterprise clients, which means the finance-related questions and challenges vary widely. If you enjoy solving financial issues, taking ownership of processes, and working in a collaborative environment, this role is for you! The location of the role will be at our new, vibrant office, Gjuteriet, in Västra Hamnen, Malmö, where you’ll join a dedicated team of Support Agents. We work closely together, share knowledge, and continually develop our skills to deliver top-notch service. 
About the job 
As a Support Agent, you will ensure our customers maximize the benefits of Telavox’s services from a financial perspective. Your primary responsibility will be handling complex finance tickets, managing escalations, and supporting smooth billing runs before invoicing. You will act as the subject matter expert for Partner Finance processes, driving resolutions both internally and with external stakeholders. When needed, you will also work with our technical support team and help out with technical issues.
A typical day in this role involves:

Taking incoming calls from first-line support and solving finance/technical issues


Responding to tickets within 1 working day and documenting all cases professionally


Escalating system bugs


Collaborating with Customer Success, Finance, and other internal teams


Sharing knowledge and best practices to help colleagues resolve finance issues efficiently


Owning the process of Partner-related escalations and working with Engineering to find the best solutions

About you
We’re looking for someone who enjoys handling finance-related challenges, has a problem-solving mindset, and is comfortable taking ownership of complex issues. You enjoy collaborating with colleagues, learning new processes, and supporting continuous improvement in a dynamic environment.
Competencies:

Experience in customer support, finance, or a similar role


Fluent in Swedish and English, both written and spoken


Strong problem-solving skills with a hands-on and solution-focused approach


Excellent communication skills and comfort handling customer interactions


Good understanding of financial processes and IT systems


Able to work independently and collaboratively


Eager to share knowledge and contribute to team development


You thrive in situations where you can make a real impact on customer satisfaction and internal processes while continuously developing your expertise in finance-related support.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Support Agent (Finnish & Swedish-speaking)

Ansök    Nov 13    Telavox AB    Kundtjänstmedarbetare
Join Telavox as a Support Agent At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialo... Visa mer
Join Telavox as a Support Agent
At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialogues, and working in a dynamic environment, this role is for you! This position is based in our HQ in Malmö, where you’ll join a team of dedicated Support Agents. The position can also be at our vibrant office in Stockholm.  We work closely together, share knowledge, and continuously develop our skills to deliver top service!
About the job 
We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
A typical day in this role involves:
Handling incoming customer requests via phone and email, resolving non-complex issues on the first contact
Responding to tickets within 8 working hours and ensuring professional case documentation
Driving escalations together with SOC (Service Operations Center) to secure the best solutions
Collaborating with our Customer Success Managers and Key Account Managers
Actively demonstrating product value, helping customers optimize their usage of Telavox’s services
About you
We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
Competencies:
Experience in customer service, technical support, or a similar role
Fluent in Finnish, Swedish, and English, both written and spoken
Enjoys problem-solving with a hands-on and solution-focused approach
Good communication skills and comfortable handling customer interactions
Basic technical understanding and an interest in troubleshooting IT issues
Able to work both independently and as part of a team
Eager to learn and share knowledge to improve processes and customer experience
You enjoy interacting with people and feel motivated when the job involves challenges and problem-solving
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
Learn more about what we do! Visa mindre

Global Pricing & Analytics Specialist

Ansök    Okt 30    Telavox AB    Kravanalytiker
Join Telavox as a Global Pricing & Analytics Specialist Are you passionate about turning data into actionable business strategies? At Telavox, we’re shaping the future of business communication, and we’re looking for a Pricing & Analytics Specialist to develop competitive pricing strategies, optimize product profitability, and drive data-driven decisions across our offerings. We combine the reliability of telecom with the agility of SaaS, and we’re contin... Visa mer
Join Telavox as a Global Pricing & Analytics Specialist
Are you passionate about turning data into actionable business strategies? At Telavox, we’re shaping the future of business communication, and we’re looking for a Pricing & Analytics Specialist to develop competitive pricing strategies, optimize product profitability, and drive data-driven decisions across our offerings. We combine the reliability of telecom with the agility of SaaS, and we’re continuing to grow globally. Our Pricing & Analytics Specialist doesn’t just manage numbers; you’ll drive strategic decisions behind a complex, tech-forward SaaS and AI product operating across multiple countries and sales channels. You’ll empower stakeholders with insights, models, and recommendations that shape how our products compete and succeed in diverse markets. If you’re excited by the challenge of influencing business outcomes in a fast-paced, data-driven environment and collaborating with cross-functional teams, this is the role for you! 
About the job 
As a Pricing & Analytics Specialist at Telavox, you’ll play a key role in shaping our pricing strategy for the Digital Mobile Operator offerings. You’ll collaborate with product, sales, and analytics teams to ensure our pricing is competitive, consistent, and aligned with business objectives. You will also build and maintain data pipelines, analytical tools, and dashboards to identify trends, uncover opportunities, and drive revenue growth.
Your day-to-day work may include:

Leveraging data analytics and market research to design, develop, and optimize pricing and packaging strategies


Analyzing product profitability and recommending revenue- and gross margin-improvement initiatives


Building and maintaining data pipelines, analytics tools, and dashboards (, BigQuery, BI platforms to identify trends, uncover opportunities, and drive revenue growth


Supporting cross-functional teams with pricing-related inquiries and strategies.


Driving a data-centric culture and promoting analytics best practices across the organization


This role is based at our new office, Gjuteriet, located in Malmö, or at our energetic office in Stockholm.
About you
You are a skilled and curious analyst who thrives in collaborative environments. You love solving real business problems, care about accuracy and detail, and enjoy turning insights and market trends into actionable strategies that drive results.
Key skills and experience we are looking for:

Bachelor’s, or preferably Master’s degree in Business, Economics, or related field


At least three (3) years of experience in pricing, packaging, or analytics


Background in SaaS, telecommunications, or similar industries


Strong analytical skills with the ability to translate data into actionable strategies


Excellent communication and collaboration skills, with the ability to work effectively across teams


Experience with , BI platforms, and data visualization tools


Familiarity with building and maintaining data pipelines


Experience conducting competitive market research and analyzing customer behavior


Knowledge of subscription-based pricing models and products


You’ll fit right in if you’re curious, collaborative, and thrive in a dynamic and fast-paced scale-up company.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Data Lead

Ansök    Okt 21    Telavox AB    Metodanalytiker, IT
Join Telavox as a Data Lead Are you a strategic, technically-minded leader who turns complex data into actionable insights? At Telavox, we’re building the future of Unified Communications as a Service (UCaaS), and we’re looking for a Data Lead to shape our Data Platform strategy, ensuring it’s scalable, reliable, and delivers value for both internal teams and Operator customers. We combine the reliability of telecom with the agility of SaaS, and we’re gr... Visa mer
Join Telavox as a Data Lead
Are you a strategic, technically-minded leader who turns complex data into actionable insights? At Telavox, we’re building the future of Unified Communications as a Service (UCaaS), and we’re looking for a Data Lead to shape our Data Platform strategy, ensuring it’s scalable, reliable, and delivers value for both internal teams and Operator customers. We combine the reliability of telecom with the agility of SaaS, and we’re growing fast globally. A Data Lead at Telavox does more than manage pipelines; they define data strategy, shape architecture, deliver high-quality data products, and mentor teams.
About the job 
As a Data Lead at Telavox, you will own the strategy and roadmap for our central Data Platform. You will lead the transition to a modern, event-driven architecture, ensure operational continuity for Finance and other key teams, and deliver curated, high-quality data products for both internal stakeholders and Operator customers. In this role, you will collaborate closely with BI & Analytics, Product, and Engineering teams, while leading and mentoring a team of Data Engineers to drive excellence across our data initiatives.
Your day-to-day work may include:

Defining and owning the long-term vision and roadmap for Telavox’s Data Platform, including data modeling and governance frameworks


Leading the shift from a fragmented data landscape to a modern, event-driven platform


Ensuring operational continuity for Finance processes and delivering critical usage, billing, and CDR data


Building scalable data streaming APIs for Operator customers


Collaborating with stakeholders to provide curated, user-centric Data Products


Monitoring platform performance, data quality, and adoption metrics


Leading, mentoring, and growing the technical capabilities of the Data Platform team


This role is based at our new vibrant HQ called Gjuteriet, in Västra Hamnen, Malmö.
About you
You are a visionary and hands-on leader who can turn complex data challenges into strategic advantages. You bridge the gap between business needs and technical execution, and you thrive on building reliable, high-value data solutions.
Key skills and experience we’re looking for:

Proven leadership experience managing technical teams (Data Engineers/Software Engineers)


Deep expertise in modern data architecture, cloud platforms (GCP preferred), streaming technologies (Debezium/PubSub/Kafka), and data transformation tools (dbt/Dataform), and data warehousing technologies (BigQuery)


Experience with data governance, quality, and secure platform operations


Strong stakeholder management and communication skills


Familiarity with Telco data (usage, billing, CDR) is a plus


You are proactive, structured, and ready to turn Telavox’s data into a strategic asset that drives growth and operational excellence.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Engineering Manager – AI Voice

Ansök    Okt 21    Telavox AB    Projektledare, IT
Join Telavox as an Engineering Manager – AI Voice Are you a strategic engineering leader who thrives on building innovative AI products? At Telavox, we are transforming Unified Communications as a Service (UCaaS) across Europe and investing heavily in AI. We are looking for an Engineering Manager to lead our AI Voice Agent team and help deliver seamless, automated, high-quality customer interactions for Operators and small-to-medium businesses (SoHo/SME).... Visa mer
Join Telavox as an Engineering Manager – AI Voice
Are you a strategic engineering leader who thrives on building innovative AI products? At Telavox, we are transforming Unified Communications as a Service (UCaaS) across Europe and investing heavily in AI. We are looking for an Engineering Manager to lead our AI Voice Agent team and help deliver seamless, automated, high-quality customer interactions for Operators and small-to-medium businesses (SoHo/SME). 
This role will be based either at our new HQ in Malmö or in Stockholm. We combine the reliability of telecom with the agility of SaaS, and we’re growing fast across Europe. Our Engineering Managers do more than oversee code; they define technical strategy, shape architecture, mentor teams, and ensure solutions deliver measurable business impact. 
About the job 
As Engineering Manager for AI Voice, you will own the technical roadmap and delivery of our AI Voice Agent product. You will ensure the platform is scalable, reliable, and capable of supporting both internal and Operator-facing deployments. Working closely with Product, UX, and Commercial teams, you will translate business needs into technical solutions while leading, coaching, and scaling a high-performing engineering team.
Your day-to-day work may include:

Defining and executing the technical strategy and roadmap for AI Voice Agents, focusing on high-quality automated interactions


Overseeing platform architecture to ensure scalability, reliability, and cost-efficiency


Proactively identifying technical risks and driving innovation to integrate continuously evolving AI technologies


Establishing DevOps best practices, including automated testing, deployment pipelines, and performance monitoring


Collaborating on data strategy for training, evaluation, and continuous improvement of AI Voice performance


Managing, mentoring, and growing a team of engineers across Fullstack, DevOps/SRE, Voice AI, and prompt engineering


Ensuring efficient sprint execution and timely delivery of features, including self-service MVPs


Aligning technical efforts with product, UX, and commercial priorities, and designing AI Voice Agents for wholesalability

About you
You are a hands-on, strategic engineering leader who thrives on building scalable, high-quality AI products. You can translate complex technical challenges into actionable plans, mentor engineers, and align teams around shared goals
Key skills and experience we’re looking for:

5+ years leading software or AI/ML engineering teams, including hiring, performance management, and career development


Strong system architecture experience building high-scale, highly available services


Proficiency in software engineering best practices, including Java programming and API design


Exceptional communication skills and ability to translate technical concepts into business strategy


Experience with cloud infrastructure, containerization, and DevOps practices


Deep AI/ML expertise, including NLP, STT/TTS, and Conversational AI (preferred)


Familiarity with UCaaS, telephony protocols (SIP, WebRTC), B2B/Operator solutions, and ethical AI practices is a plus


You are proactive, structured, and ready to lead a team that turns AI innovation into impactful, real-world solutions for Telavox and its customers.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Third Line MVNO Technician

Join Telavox as a Third Line MVNO Technician We’re looking for a Third Line Technician with a focus on MVNO support to join our team at Telavox! This is a fantastic opportunity for someone passionate about technology, mobile core networks, and problem-solving to make a significant impact in a fast-paced, innovative environment. We'd love to hear from you if you thrive on solving complex challenges, collaborating with diverse teams, and delivering exceptio... Visa mer
Join Telavox as a Third Line MVNO Technician
We’re looking for a Third Line Technician with a focus on MVNO support to join our team at Telavox! This is a fantastic opportunity for someone passionate about technology, mobile core networks, and problem-solving to make a significant impact in a fast-paced, innovative environment. We'd love to hear from you if you thrive on solving complex challenges, collaborating with diverse teams, and delivering exceptional technical solutions.
About the job 
As a Third Line Technician focused on MVNO support, you’ll be at the forefront of technical problem-solving, collaborating across departments to deliver exceptional solutions. In this role, you’ll troubleshoot and configure systems, manage error reports, and work closely with developers to enhance and refine our platform. You’ll also play a key role in prioritizing fixes, testing new features, and verifying implementations. In addition, with MVNO responsibilities, you will:

Monitor and troubleshoot mobile core network elements and signaling flows.


Investigate and manage issues involving global suppliers, roaming partners, and subcontractors.


Analyze voice, SMS, and data flows in MVNO/MNO environments.


Support product teams in ensuring mobile features and integrations meet reliability and performance standards.


A typical day in this role involves:

Troubleshoot, configure, test, and register cases to resolve complex issues with product teams & vendors.


Prioritising and handling incident management.


Implementing solutions & work-arounds driven by customer needs.


Investigate and manage issues involving global suppliers and subcontractors.


Support product teams by prioritizing bug fixes, testing features, and verifying implementations before release.


Debug existing code (for those with coding experience).


Monitor and analyze mobile network KPIs and alarms.


Handle MVNO/MNO signaling analysis using traces/PCAP where needed.

This role is perfect for a tech-savvy individual eager to grow and innovate in the telecom space. It is based in our new vibrant Malmö office (Gjuteriet) and includes occasional on-call responsibilities as part of the position. About you
We’re looking for a Third Line Technician who is solution-oriented, curious, and an excellent communicator. You should be adept at explaining technical issues to both developers and customers. You thrive in collaborative environments, handle multitasking easily, and adapt to changing priorities seamlessly.
Key skills and experience we’re looking for:

Strong troubleshooting and problem-solving skills.


Familiarity with database management, programming, and network protocols.


Experience in Telecom UCaaS (VOIP/SIP), Mobile Telephony, , Kubernetes configuration, and network/telecom troubleshooting.


Solid understanding of networking concepts and experience with monitoring tools.


Complete familiarity with MVNO/MNO structures and flows for voice, SMS, and data.


Experience with protocols such as SIP, RTP, GTP, Diameter, MAP, SMPP.


Hands-on experience with mobile core technologies.


Knowledge of roaming, interconnects, and signaling analysis


Good-to-have skills

Multilingual capabilities (in addition to Swedish and English) are a big plus!


Familiarity with Linux system administration and cloud technologies


Familiarity with scripting specifications and automated profiling tools.


At Telavox, you’ll join a team of passionate technologists who value collaboration, innovation, and flexibility. With tailored training on our proprietary systems and MVNO platform, you’ll have the opportunity to grow and make a real impact. We encourage autonomy in managing your projects and welcome fresh ideas to help us achieve incredible results.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

CRM Product Owner

Ansök    Okt 3    Telavox AB    Systemansvarig
Join Telavox as a CRM Product Owner Are you a strategic thinker with a hands-on approach who loves turning complex needs into simple, scalable CRM solutions? At Telavox, we’re building the future of how teams work, sell, and grow, and we need a CRM Product Owner who can take HubSpot (and its AI-powered future) to the next level. As our CRM Product Owner, you’ll act as the end-to-end owner of HubSpot CRM, ensuring it evolves alongside our business strategy... Visa mer
Join Telavox as a CRM Product Owner
Are you a strategic thinker with a hands-on approach who loves turning complex needs into simple, scalable CRM solutions? At Telavox, we’re building the future of how teams work, sell, and grow, and we need a CRM Product Owner who can take HubSpot (and its AI-powered future) to the next level.
As our CRM Product Owner, you’ll act as the end-to-end owner of HubSpot CRM, ensuring it evolves alongside our business strategy and helps Sales, Marketing, and Customer Operations thrive. If you’re curious about emerging technologies, excited about AI-driven CRM features, and passionate about enabling growth through data and smart processes, this role is for you.
About the job 
As a CRM Product Owner at Telavox, you’ll drive the CRM strategy, from defining the roadmap to ensuring seamless adoption across teams. Your mission is to make HubSpot a growth engine, empowering commercial teams with actionable insights, automation, and scalable processes.
You’ll partner with sales, marketing, and customer operations to translate business requirements into CRM solutions that drive impact. Beyond the roadmap, you’ll ensure high data quality, govern integrations, and enable user adoption through training, feedback, and continuous improvement.

Your day-to-day work may include:

Defining and prioritizing the CRM roadmap, balancing quick wins with long-term scalability


Driving adoption of AI-driven CRM features like predictive analytics, automation, and advanced reporting


Partnering with cross-functional teams to turn business needs into system solutions


Ensuring data quality, security, and governance for reliable insights and compliance


Supporting teams with training, documentation, and feedback loops


This role is based at our new vibrant office, Gjuteriet, located in Västra Hamnen, Malmö.
About you You’re analytical, curious, and proactive, someone who thrives where business meets technology. You love improving systems, exploring new tools, and bringing others along through collaboration and clear communication.
Key skills and experience:

5+ years of CRM management experience — HubSpot expertise is a big plus


Experience with CRM integrations, APIs, and AI-driven CRM features


Proven ability to lead projects and work with cross-functional teams


Strong analytical and strategic thinking, you turn data into actionable insights


Proactive and independent, with a hands-on approach to problem-solving


Technical understanding of CRM systems and integrations.


Bachelor’s or Master’s degree in Business, Marketing, Computer Science, or similar (or equivalent experience).
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Product Manager

Ansök    Okt 9    Telavox AB    IT-strateg
Join Telavox as a Product Manager   Are you an outcome-driven product leader who thrives on shaping products, driving measurable impact, and building great experiences? At Telavox, we are transforming the future of Unified Communications as a Service (UCaaS), and we are looking for a Product Manager ready to take ownership of a key product area and influence both product and process.  We combine the reliability of telecom with the agility of SaaS, and we’r... Visa mer
Join Telavox as a Product Manager  
Are you an outcome-driven product leader who thrives on shaping products, driving measurable impact, and building great experiences? At Telavox, we are transforming the future of Unified Communications as a Service (UCaaS), and we are looking for a Product Manager ready to take ownership of a key product area and influence both product and process. 
We combine the reliability of telecom with the agility of SaaS, and we’re continuing to grow across Europe.
Our Product Managers do not just manage backlogs. They own customer problems, KPIs, roadmaps, and outcomes. If you want to help build not just products, but also a stronger product organization, this is the role for you!
About the job 
As a Product Manager at Telavox, you will define and drive the vision, KPIs, and roadmap for one of our core product areas, such as collaboration tools, integrations and APIs, or contact center capabilities. You will work closely with engineering, design, and cross-functional teams to deliver impactful features and experiences that create real value for our customers and partners. You will join at a critical moment in our transformation, moving from a delivery-focused model to an outcome-driven product organization. That means you will have the opportunity to influence how we build products, measure success, and grow our product culture.
Your day-to-day work may include:

Defining and owning the vision, KPIs, and roadmap for your product area


Translating customer and partner needs into clear product opportunities


Partnering with engineering and design to deliver features and experiences


Balancing short-term delivery with long-term strategic bets


Engaging with operators, partners, and internal stakeholders to ensure adoption


Tracking and communicating progress against measurable outcomes, not just features


Monitoring market trends in UCaaS, CCaaS, and SaaS integrations

This role is based at our new vibrant office, Gjuteriet, located in Västra Hamnen, Malmö.

About you
You are a proactive, adaptable product leader who thrives in fast-changing environments and enjoys shaping both products and processes. You know how to turn customer problems into solutions that drive measurable impact and can navigate ambiguity with resourcefulness and creativity. 
Key skills and experience we are looking for:

3 to 5 plus years of product management experience in software or SaaS


Experience in B2B products. B2B2B exposure is a plus


Familiarity with communication platforms such as UCaaS, CCaaS, Telco, or SaaS integrations


Strong ownership and agency. You are outcome-driven and proactive


Adaptable and resourceful. You enjoy shaping processes as we grow


Strong communicator who builds trust across technical and commercial stakeholders


Ability to thrive in fast-changing markets, technology, and organizations

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Key Account Manager

Ansök    Sep 2    Telavox AB    Key account manager/KAM
Join Telavox as an Enterprise Key Account Manager – Customer Success Team Do you love building strong customer relationships and making sure clients get the most out of the solutions you provide? At Telavox, we’re expanding our Customer Success team and looking for a Key Account Manager who’s passionate about delivering value to our customers every day. In this role, you’ll work closely with some of our most important Enterprise customers, helping them su... Visa mer
Join Telavox as an Enterprise Key Account Manager – Customer Success Team Do you love building strong customer relationships and making sure clients get the most out of the solutions you provide? At Telavox, we’re expanding our Customer Success team and looking for a Key Account Manager who’s passionate about delivering value to our customers every day. In this role, you’ll work closely with some of our most important Enterprise customers, helping them succeed with Telavox while finding new ways to grow together. If you’re motivated by solving challenges, delivering results, and becoming a trusted point of contact, this could be the role for you!
About the job 
As a Key Account Manager at Telavox, you’ll be responsible for a portfolio of our direct enterprise customers. Your mission is to strengthen relationships, ensure they get the best possible experience, and drive value for both the customer and Telavox.
You’ll take ownership of customer accounts, manage renewals, and identify opportunities for upsell and expansion. By being close to your customers, you’ll act as their advocate internally and help them get the most out of our platform.
Your day-to-day work may include:
Building and maintaining strong, trust-based relationships with customers


Proactively managing renewal cycles and contract negotiations


Identifying opportunities for upsell and expansion within existing accounts


Acting as a go-to advisor, helping customers optimize their Telavox setup


Using data and insights to uncover new opportunities and drive customer value


Collaborating with colleagues across teams to improve our customer experience

About you
You’re a motivated account management or customer success professional who genuinely cares about helping customers succeed. You combine commercial drive with problem-solving skills and always look for ways to deliver extra value.
You feel confident in customer meetings, enjoy working towards targets, and find energy in building long-term relationships
Key skills and experience we’re looking for:

3+ years of experience in account management, customer success, or similar roles – ideally within telecommunications, SaaS, or UCaaS


A proven ability to drive customer growth and retention through upsell and renewals


Strong communication and relationship-building skills


A commercial mindset combined with a consultative approach


Ability to work independently while collaborating effectively with colleagues


Quick-fingered, technically skilled, and able to work efficiently in CRM systems, preferably Hubspot


Fluent in Swedish (spoken and written) and confident in English


Good-to-have skills:

Experience with Telavox or similar platforms


Familiarity with working across functions such as product, support, and technical teams


Understanding of customer success metrics like NRR


At Telavox, you’ll have the opportunity to make a meaningful impact on our customers’ success while developing your own skills in a dynamic, supportive, and enjoyable team environment.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Software Engineer- Full-Stack- AI Voice

Ansök    Okt 1    Telavox AB    Mjukvaruutvecklare
Join Telavox as a Software Engineer – AI Voice Agents Are you a Full-Stack Developer passionate about building powerful user experiences and scalable backend systems? We are expanding our AI Voice Agent Platform and looking for a Full-Stack Engineer who thrives where frontend, backend, and AI meet. In this role, placed in Malmö or Stockholm, you'll help us build a reliable foundation for iterating on AI voice products. You’ll collaborate closely with engi... Visa mer
Join Telavox as a Software Engineer – AI Voice Agents
Are you a Full-Stack Developer passionate about building powerful user experiences and scalable backend systems? We are expanding our AI Voice Agent Platform and looking for a Full-Stack Engineer who thrives where frontend, backend, and AI meet. In this role, placed in Malmö or Stockholm, you'll help us build a reliable foundation for iterating on AI voice products. You’ll collaborate closely with engineers across disciplines to craft intuitive interfaces, robust APIs, and ensure smooth user journeys from end to end. If you'd like to take your next step in your career and are excited by the challenge of enabling AI at scale, this is your opportunity!
About the job 
You’ll be working on evolving our AI Voice Agent Platform. Your mission is to develop both the customer-facing and behind-the-scenes components that make AI voice interactions seamless and intuitive. You’ll work side-by-side with AI engineers and fellow developers, driving improvements across our web apps, APIs, and system architecture. Your work will directly impact how users experience and interact with AI Voice technologies.
Your day-to-day work may include:

Experimenting and iterating on solutions to increase the output quality of our AI Agents.


Collaborating with the team, you will take part in the service architecture, designing, implementing, and testing new features.


Collaborating on user-centric design and data-driven UX improvements


Ensuring performance, scalability, and accessibility across the full stack

About you
You're a product-minded engineer who enjoys building scalable products that users love. You’re energized by working closely with AI specialists and product designers, and you have a passion for user experience, performance, and maintainability. You thrive in a fast-moving, cross-functional environment where your work makes a tangible impact.
Key skills and experience we’re looking for:

Solid experience with modern frontend frameworks (e.g., React, Vue)


Solid understanding of Javascript and/or Typescript


Solid experience with object oriented programming languages, preferably Java.


Strong understanding of REST APIs and system integration


Good-to-have skills:

Experience designing user-facing features for AI or voice applications


Familiarity with accessibility and responsive design


Experience with monitoring, observability, or A/B testing in a production setting

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Support Agent

Ansök    Sep 23    Telavox AB    Kundtjänstmedarbetare
Join Telavox as a Support Agent At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialo... Visa mer
Join Telavox as a Support Agent
At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot.
If you enjoy troubleshooting, owning customer dialogues, and working in a dynamic environment, this role is for you!
The location of the role will be at our new, vibrant office, Gjuteriet, in Västra Hamnen, Malmö,  where you’ll join a team of dedicated support Agents. We work closely together, share knowledge, and continuously develop our skills to deliver top service! 
About the job 
As a Support Agent, you will ensure our customers maximize the benefits of Telavox’s services. Your primary responsibility will be to provide first-line technical and financial support via phone and email, solve non-complex issues at first contact, and escalate when needed. Your focus will be on problem-solving, ownership, and customer satisfaction, ensuring all cases are documented and resolved professionally within service levels.

A typical day in this role involves:
Handling incoming customer requests via phone and email, resolving non-complex issues on the first contact


Responding to tickets within 8 working hours and ensuring professional case documentation


Driving escalations together with SOC (Service Operations Center) to secure the best solutions


Collaborate with our Customer Success Managers and Key Account Managers


Actively demonstrating product value, helping customers optimize their usage of Telavox’s services



About you
We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
Competencies:
Experience in customer service, technical support, or a similar role


Fluent in Swedish and English, both written and spoken


Enjoys problem-solving with a hands-on and solution-focused approach


Good communication skills and comfortable handling customer interactions


Basic technical understanding and an interest in troubleshooting IT issues


Able to work both independently and as part of a team


Eager to learn and share knowledge to improve processes and customer experience


You enjoy interacting with people and feel motivated when the job involves challenges and problem-solving.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Engineering Manager – Client Collaboration Platform

Ansök    Jul 28    Telavox AB    Mjukvaruutvecklare
Join Telavox as an Engineering Manager – Client Collaboration Platform Are you a passionate technical leader who thrives on growing people, building high-performing teams, and driving technical excellence for the dynamic B2B market? At Telavox, we’re strengthening our Collaboration Team and looking for an Engineering Manager ready to inspire, guide, and help shape the future of our customer-facing collaboration platform. In this role, you’ll combine strat... Visa mer
Join Telavox as an Engineering Manager – Client Collaboration Platform
Are you a passionate technical leader who thrives on growing people, building high-performing teams, and driving technical excellence for the dynamic B2B market? At Telavox, we’re strengthening our Collaboration Team and looking for an Engineering Manager ready to inspire, guide, and help shape the future of our customer-facing collaboration platform. In this role, you’ll combine strategic leadership with deep technical understanding to create an environment where engineers thrive and users experience Telavox’s rich and innovative communication and collaboration capabilities. If you love working with people, leading through change, and empowering teams to build outstanding software, this is your opportunity! 
About the job 
As an Engineering Manager at Telavox, you’ll play a key role in leading and evolving our Client Collaboration Platform Team. You’ll be responsible for developing individuals, scaling team impact, and aligning engineering with business goals, while fostering a culture of collaboration, innovation, continuous improvement, and fun.
You’ll work closely with engineers, product managers, designers, and other leaders to bring your vision to life, leveraging your technical expertise in coaching discussions, architectural planning, strategic decision-making, and delivering value to customers.
Your day-to-day work may include:

Coaching and mentoring team members to support growth, motivation, and well-being.


Facilitating team rituals, fostering psychological safety, and driving cross-functional collaboration.


Supporting the team in delivering scalable, high-quality solutions using React, Tailwind, and Typescript in the front end and leveraging Java Spring Boot services in the backend


Advocating for best practices in software development, architecture, and DevOps


Partnering with Product to align roadmaps and define priorities, enabling your team to deliver intuitive and scalable customer experiences


Being a valued member of the Collaboration Leadership Team, working closely with Engineering Manager colleagues and the Collaboration Engineering Director to shape the strategy and culture that delivers value for Telavox and our customers


Leading hiring efforts that strengthen Telavox's already strong engineering culture

About you
You have a deep/good understanding of the B2B software landscape, recognizing the unique needs and challenges businesses face in adopting and integrating communication and collaboration tools. You possess a strategic mindset regarding platform development, understanding how a robust, extensible web application serves as a critical driver for B2B market penetration. You are an experienced leader with a strong technical foundation and a passion for helping others succeed. You've led engineering teams through growth, change, and modernization efforts, and know how to balance people, process, and technology. You care deeply about culture, communication, and continuous improvement, and you recognize that great teams produce exceptional software. You may have a background as a Senior or Lead Engineer, and you’re comfortable diving into technical conversations when needed, but your true strength lies in enabling others to shine.
Key skills and experience we’re looking for:
Proven experience as an Engineering Manager, Team Lead, or similar leadership role


Strong understanding of client technologies like React, Tailwind, and Typescript, as well as experience with Java, Spring Boot, and microservices


Experience building and scaling high-performing engineering teams


Excellent people skills—motivating, mentoring, and coaching diverse individuals


Ability to align technical execution with business goals and product vision


Passion for creating a healthy, inclusive, and collaborative team culture

Good-to-have skills:
Familiarity with communication and collaboration solutions (softphones, chat messaging, file sharing, and/or video)


Hands-on experience with Kubernetes, Hyperscalers/Cloud-based services, gRPC, or event-driven architectures


Even better if you leverage AI for enhanced productivity and innovation! Your ability to combine empathetic leadership with technical insight makes you a perfect fit for this role. At Telavox, you’ll be empowered to build a strong team, shape our collaboration platform, and have a lot of fun along the way!

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. A quick heads-up: It’s vacation time, so things are moving a little slower than usual. We’re still reviewing applications and will get back to you in the middle of August. Thank you so much for your patience!
Learn more about what we do! Visa mindre

Software Engineer- Full-stack- AI Voice

Ansök    Jul 18    Telavox AB    Mjukvaruutvecklare
Join Telavox as Software Engineer – AI Voice Agents Are you a Full-stack Developer passionate about building powerful user experiences and scalable backend systems? We are expanding our AI Voice Agent Platform and looking for a Full-stack Engineer who thrives where frontend, backend, and AI meet. In this role, placed in Malmö or Stockholm, you'll help us build a reliable foundation for iterating on AI voice products. You’ll collaborate closely with engine... Visa mer
Join Telavox as Software Engineer – AI Voice Agents
Are you a Full-stack Developer passionate about building powerful user experiences and scalable backend systems? We are expanding our AI Voice Agent Platform and looking for a Full-stack Engineer who thrives where frontend, backend, and AI meet. In this role, placed in Malmö or Stockholm, you'll help us build a reliable foundation for iterating on AI voice products. You’ll collaborate closely with engineers across disciplines to craft intuitive interfaces, robust APIs, and ensure smooth user journeys from end to end. If you'd like to take your next step within Telavox and are excited by the challenge of enabling AI at scale, this is your opportunity!
About the job 
You’ll be working on evolving our AI Voice Agent Platform. Your mission is to develop both the customer-facing and behind-the-scenes components that make AI voice interactions seamless and intuitive. You’ll work side-by-side with AI engineers and fellow developers, driving improvements across our web apps, APIs, and system architecture. Your work will directly impact how users experience and interact with AI Voice technologies.
Your day-to-day work may include:

Experimenting and iterating on solutions to increase the output quality of our AI Agents.


Collaborating with the team, you will take part in the service architecture, designing, implementing, and testing new features.


Collaborating on user-centric design and data-driven UX improvements


Ensuring performance, scalability, and accessibility across the full stack

About you
You're a product-minded engineer who enjoys building scalable products that are loved by our users. You’re energized by working closely with AI specialists and product designers, and you have a passion for user experience, performance, and maintainability. You thrive in a fast-moving, cross-functional environment where your work makes a tangible impact.
Key skills and experience we’re looking for:

Solid experience with modern frontend frameworks (e.g., React, Vue)


Solid understanding of Javascript and/or Typescript


Solid experience with object oriented programming languages, preferably Java.


Strong understanding of REST APIs and system integration


Good-to-have skills:

Experience designing user-facing features for AI or voice applications


Familiarity with accessibility and responsive design


Experience with monitoring, observability, or A/B testing in a production setting

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. A quick heads-up: It’s vacation time, so things are moving a little slower than usual. We’re still reviewing applications and will get back to you in the middle of August.  Thank you so much for your patience!
Learn more about what we do! Visa mindre

Customer Success Manager

Ansök    Aug 22    Telavox AB    Account manager/AM
Join Telavox as a Customer Success Manager  Do you love building relationships, solving problems, and making sure customers get the very best out of the solutions you deliver? At Telavox, we’re looking for a Customer Success Manager to join our Customer Success Team and take ownership of the full customer journey for your portfolio of medium-sized corporate clients. If you’re motivated by creating long-term value, turning challenges into wins, and becomin... Visa mer
Join Telavox as a Customer Success Manager 
Do you love building relationships, solving problems, and making sure customers get the very best out of the solutions you deliver? At Telavox, we’re looking for a Customer Success Manager to join our Customer Success Team and take ownership of the full customer journey for your portfolio of medium-sized corporate clients. If you’re motivated by creating long-term value, turning challenges into wins, and becoming a trusted partner to your customers, this role could be your next adventure!
About the job 
As a Customer Success Manager at Telavox, you’ll be the go-to partner for your clients, guiding them from onboarding and implementation through contract renewals and driving upsell opportunities, ensuring they always get maximum value from our platform. Your mission is to build strong, trust-based relationships, drive customer satisfaction, and secure growth through Net Revenue Retention (NRR) and commercially drive your portfolio. You’ll have commercial ownership of your accounts while working closely with colleagues across sales, support, and product to deliver the best possible experience.
The location of the role will be at our new, vibrant office, Gjuteriet, in Västra Hamnen, Malmö.
Your day-to-day work may include:

Identifying customer needs and ensuring they are met throughout the journey


Educating customers on how to optimize their Telavox setup


Driving upsell and expansion opportunities in your portfolio


Managing renewals and renegotiations with fair commercial terms


Proactively engaging with customers to strengthen relationships and secure satisfaction


Holding regular meetings to ensure optimal usage and information flow


Representing the voice of the customer internally to influence improvements

About you
You’re a people person with a commercial mindset, equally comfortable discussing business outcomes with stakeholders as you are supporting customers in their daily challenges. You’re curious by nature, eager to learn, and thrive when you can make an impact.
To succeed in this role, we believe you have:

Experience in a customer-facing role within Customer Success, Sales, or Account Management


B2B experience, ideally within tech, SaaS, or telecommunications


Strong communication skills and a talent for building long-lasting relationships


A proactive, curious, and problem-solving mindset


The ability to balance commercial goals with delivering genuine customer value


Fluent in Swedish and professional English


Good-to-have skills:

Experience working in HubSpot or another CRM system


A technical interest or background in IT/UCaaS solutions


Knowledge of metrics like Net Revenue Retention (NRR)


Your ability to connect with customers, spot opportunities, and drive commercial outcomes makes you a perfect fit for this role. At Telavox, you’ll join a fast-growing company with a warm, collaborative culture and a supportive team by your side. We believe in growing together, celebrating success, and creating an environment where we win together.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Software Engineer - Mobile apps (iOS or Android)

Ansök    Jul 4    Telavox AB    Applikationsutvecklare
Join Telavox as a Mobile Developer (iOS or Android) Are you a mobile developer passionate about building intuitive, high-quality apps that users love? We’re expanding our mobile team and are looking for both iOS and Android Developers who enjoy creating seamless mobile experiences, collaborating across disciplines, and building robust telephony features used by thousands of professionals every day. Whether you specialize in Swift for iOS or Kotlin for And... Visa mer
Join Telavox as a Mobile Developer (iOS or Android)
Are you a mobile developer passionate about building intuitive, high-quality apps that users love? We’re expanding our mobile team and are looking for both iOS and Android Developers who enjoy creating seamless mobile experiences, collaborating across disciplines, and building robust telephony features used by thousands of professionals every day. Whether you specialize in Swift for iOS or Kotlin for Android, you’ll play a key role in shaping the future of our companion app that brings the power of Telavox’s telephony services to mobile devices. If you’re ready to build smart, user-focused apps in a collaborative team, we’d love to hear from you!
About the job 
You’ll join our Malmö-based mobile team and work on the Telavox companion app, which enables our users to manage their communications wherever they are. The app is central to our product experience, and we’re continuously improving its performance, usability, and features.
Depending on your platform expertise, your day-to-day could include:
As an iOS Developer:

Building and maintaining features using Swift and SwiftUI


Collaborating with UX and backend teams to deliver consistent cross-platform functionality


Managing App Store releases and improving app performance


Participating in code reviews and architecture discussions


As an Android Developer:

Developing new features and maintaining the app using Kotlin


Ensuring excellent UI/UX by following Material Design and Android best practices


Working closely with iOS and backend teams to ensure consistency across platforms


Participating in Play Store deployment and CI/CD workflows


You’ll be part of a diverse, skilled, and fun team where your voice matters and where continuous improvement is a shared goal.
About you
You're a mobile developer with a strong foundation in either iOS (Swift) or Android (Kotlin) development. You love working in cross-functional teams, are driven by solving real user problems, and enjoy writing clean, maintainable code.
Key skills and experience we’re looking for:

4+ years of software development experience, with at least 2+ years focused on mobile (iOS or Android)


Proficiency in Swift (iOS) or Kotlin (Android)


Experience working with REST APIs and modern app architectures


Familiarity with CI/CD tools for mobile (e.g., Fastlane, GitHub Actions, Gradle)


Good-to-have skills:

Interest in cross-platform collaboration and basic knowledge of the other platform


Experience with call-related APIs (e.g., CallKit for iOS, Telecom API for Android)


Familiarity with real-time communication technologies like WebRTC or SIP


You’ll fit right in if you’re curious, collaborative, and motivated to create mobile products that truly improve communication for our users.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  A quick heads-up: It’s vacation time over here, so things are moving a little slower than usual. We’re still reviewing applications and will get back to you as soon as possible. Thank you so much for your patience!  
Learn more about what we do! Visa mindre

Support Agent

Ansök    Jul 4    Telavox AB    Kundtjänstmedarbetare
Join Telavox as a Support Agent At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialo... Visa mer
Join Telavox as a Support Agent
At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialogues, and working in a dynamic environment, this role is for you! This position is based in our Malmö office, where you’ll join a team of dedicated support Agents. We work closely together, share knowledge, and continuously develop our skills to deliver top service! 
About the job 
As a Support Agent, you will ensure our customers maximize the benefits of Telavox’s services. Your primary responsibility will be to provide first-line technical and financial support via phone and email, solve non-complex issues at first contact, and escalate when needed. Your focus will be on problem-solving, ownership, and customer satisfaction, ensuring all cases are documented and resolved professionally within service levels.
A typical day in this role involves:
Handling incoming customer requests via phone and email, resolving non-complex issues on the first contact


Responding to tickets within 8 working hours and ensuring professional case documentation


Driving escalations together with SOC (Service Operations Center) to secure the best solutions


Collaborate with our Customer Success Managers and Key Account Managers


Actively demonstrating product value, helping customers optimize their usage of Telavox’s services

About you
We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
Competencies:
Experience in customer service, technical support, or a similar role


Fluent in Swedish and English, both written and spoken


Enjoys problem-solving with a hands-on and solution-focused approach


Good communication skills and comfortable handling customer interactions


Basic technical understanding and an interest in troubleshooting IT issues


Able to work both independently and as part of a team


Eager to learn and share knowledge to improve processes and customer experience


You enjoy interacting with people and feel motivated when the job involves challenges and problem-solving.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. A quick heads-up: It’s vacation time over here, so things are moving a little slower than usual. We’re still reviewing applications and will get back to you as soon as possible. Thank you so much for your patience!
Learn more about what we do! Visa mindre

Software Architect

Join Telavox as a Software Architect Are you a technical leader with deep expertise in cloud-native architecture and scalable platforms? At Telavox, we’re building the future of Unified Communications as a Service (UCaaS), and we’re looking for someone who’s driven to make an impact. As an Architect for our platform, you'll be evolving our platform to meet the demands of large service providers and operators. Our Software Architect will define and impleme... Visa mer
Join Telavox as a Software Architect
Are you a technical leader with deep expertise in cloud-native architecture and scalable platforms? At Telavox, we’re building the future of Unified Communications as a Service (UCaaS), and we’re looking for someone who’s driven to make an impact. As an Architect for our platform, you'll be evolving our platform to meet the demands of large service providers and operators. Our Software Architect will define and implement a cloud-native, API-first architecture that enables partners to build and integrate innovative communication services. If this sounds like you, dont hesitate to apply!
About the job 
As an Architect at Telavox, you’ll be driving the technical vision behind our platform. Your mission is to define and evolve a scalable, resilient, API-first architecture that enables our partners and large service providers to build innovative, integrated communication services. You’ll collaborate closely with product managers, engineers, designers, and senior leadership to translate high-level vision into robust architecture. 
You’ll be a thought leader in our organization, bringing architectural strategy, hands-on guidance, and a deep understanding of the communication space to everything you do.
Your day-to-day work may include:

Developing and maintaining an architectural roadmap for Telavox’s UCaaS platform


Designing highly scalable, secure, and resilient systems built on cloud-native principles and microservices


Leading the API strategy, including design, governance, documentation, and lifecycle management


Partnering with cross-functional teams to turn business needs into technical solutions that scale


Staying ahead of trends in UCaaS and telecommunications, including protocols like SIP, RTP, and WebRTC


Evaluating emerging technologies and guiding “build vs. buy” decisions


Mentoring and supporting development teams to ensure consistent and high-quality implementation


Collaborating with leadership on technical direction and aligning it with product and company strategy



About you
You’re a strategic thinker with deep technical expertise and a passion for shaping large-scale systems. You enjoy solving complex architectural challenges and making decisions that have real impact, not only on our platform but on how our partners build their businesses. You love working with others to drive clarity, share knowledge, and deliver real results.
Key skills and experience we’re looking for:
Experience in software architecture, with a strong focus on API-driven and cloud-native systems


Expertise in Telecom and communication with an understanding of relevant technologies and protocols (SIP, RTP, WebRTC, REST, GraphQL, etc.)


Experience in designing and evolving distributed, high-availability cloud-native architectures, ideally in complex, large-scale environments


Proficiency in building scalable, secure, and resilient systems using modern tools (e.g., Docker, Kubernetes, RabbitMQ, /No)


Strong communication and collaboration skills, you’re comfortable influencing across disciplines


Ability to translate complex technical concepts into strategic decisions that support business growth


Your ability to turn architectural vision into scalable systems makes you a perfect fit for this role. At Telavox, you’ll be empowered to innovate, collaborate, and make a real difference in how the world communicates. Let’s build the future together
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. A quick heads-up: It’s vacation time over here, so things are moving a little slower than usual. We’re still reviewing applications and will get back to you as soon as possible. Thank you so much for your patience!
Learn more about what we do! Visa mindre

Support Agent (Finnish-speaking)

Ansök    Jun 26    Telavox AB    Kundtjänstmedarbetare
Join Telavox as a Support Agent At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialog... Visa mer
Join Telavox as a Support Agent At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialogues, and working in a dynamic environment, this role is for you! This position is based in our Malmö office, where you’ll join a team of dedicated Support Agents. We work closely together, share knowledge, and continuously develop our skills to deliver top service! About the job  We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
A typical day in this role involves:

Handling incoming customer requests via phone and email, resolving non-complex issues on the first contact


Responding to tickets within 8 working hours and ensuring professional case documentation


Driving escalations together with SOC (Service Operations Center) to secure the best solutions


Collaborating with our Customer Success Managers and Key Account Managers


Actively demonstrating product value, helping customers optimize their usage of Telavox’s services

About you We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
Competencies:

Experience in customer service, technical support, or a similar role


Fluent in Finnish, Swedish, and English, both written and spoken


Enjoys problem-solving with a hands-on and solution-focused approach


Good communication skills and comfortable handling customer interactions


Basic technical understanding and an interest in troubleshooting IT issues


Able to work both independently and as part of a team


Eager to learn and share knowledge to improve processes and customer experience


You enjoy interacting with people and feel motivated when the job involves challenges and problem-solving

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Support Agent (Finnish-speaking)

Ansök    Jun 12    Telavox AB    Kundtjänstmedarbetare
Join Telavox as a Support Agent At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialog... Visa mer
Join Telavox as a Support Agent At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialogues, and working in a dynamic environment, this role is for you! This position is based in our Malmö office, where you’ll join a team of dedicated Support Agents. We work closely together, share knowledge, and continuously develop our skills to deliver top service! About the job  We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
A typical day in this role involves:

Handling incoming customer requests via phone and email, resolving non-complex issues on the first contact


Responding to tickets within 8 working hours and ensuring professional case documentation


Driving escalations together with SOC (Service Operations Center) to secure the best solutions


Collaborating with our Customer Success Managers and Key Account Managers


Actively demonstrating product value, helping customers optimize their usage of Telavox’s services

About you We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
Competencies:

Experience in customer service, technical support, or a similar role


Fluent in Finnish, Swedish, and English, both written and spoken


Enjoys problem-solving with a hands-on and solution-focused approach


Good communication skills and comfortable handling customer interactions


Basic technical understanding and an interest in troubleshooting IT issues


Able to work both independently and as part of a team


Eager to learn and share knowledge to improve processes and customer experience


You enjoy interacting with people and feel motivated when the job involves challenges and problem-solving

Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Software Engineer (DevOps) - AI Voice Agent Platform

Ansök    Jun 25    Telavox AB    Mjukvaruutvecklare
Join Telavox as Software Engineer- AI Voice  Are you a DevOps engineer passionate about scalable systems and seamless deployments? We are expanding our AI Voice Agent Platform and looking for a Software Engineer who thrives where development, automation, and AI meet. In this role, placed in Malmö or Stockholm, you'll help us build a reliable foundation for iterating on AI voice products. You’ll collaborate closely with engineers across disciplines to stre... Visa mer
Join Telavox as Software Engineer- AI Voice 
Are you a DevOps engineer passionate about scalable systems and seamless deployments? We are expanding our AI Voice Agent Platform and looking for a Software Engineer who thrives where development, automation, and AI meet. In this role, placed in Malmö or Stockholm, you'll help us build a reliable foundation for iterating on AI voice products. You’ll collaborate closely with engineers across disciplines to streamline our deployment strategies, automation, and ensure peak performance in production. If you'd like to take your next step within Telavox and are excited by the challenge of enabling AI at scale, this is your opportunity!
About the job 
You’ll be working on evolving our AI Voice Agent Platform. Your mission is to ensure that our development and deployment pipelines are scalable, reliable, and tuned for the unique needs of voice AI. You’ll work side-by-side with AI engineers and software developers, driving improvements across CI/CD, testing, and observability. Your work will directly impact how quickly and confidently we ship voice AI innovations to customers.
Your day-to-day work may include:

Designing and implementing scalable CI/CD pipelines using tools like GitHub Actions or Jenkins, tailored for AI voice agent development.


Developing automated testing frameworks unit, integration, and end-to-end to validate AI agent performance and natural language understanding (NLU).


Collaborating on smart deployment strategies, including canary releases and A/B testing, to roll out AI updates with precision and insight.


Monitoring and analyzing production performance, proactively identifying optimization opportunities, and ensuring reliability.

About you
You're a technically driven engineer who enjoys building strong foundations for rapid, safe, and scalable development. You’re energized by working closely with other AI specialists and backend developers, and you have a passion for automation, quality, and observability. You thrive on solving complex systems challenges and care deeply about performance, stability, and continuous improvement.
Key skills and experience we’re looking for:

Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins)


Strong foundation in observability and production monitoring tools


Passion for automation and improving development workflows


Good-to-have skills:

Experience with progressive deployment strategies (e.g., canary releases, A/B testing, rollbacks)


Python proficiency


Familiarity with AI

Join us at Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Data Engineer

Ansök    Maj 21    Telavox AB    Databasutvecklare
Join Telavox as a Data Engineer – Data Platform Team Are you passionate about building powerful, scalable data solutions that unlock insights and drive real business value? At Telavox, we’re on a journey to build a modern, highly scalable data platform and we need to grow our Data Platform Team. We’re looking for a Data Engineer who’s excited to design, maintain, and evolve our core data infrastructure. In this role, you’ll be part of a team turning raw d... Visa mer
Join Telavox as a Data Engineer – Data Platform Team
Are you passionate about building powerful, scalable data solutions that unlock insights and drive real business value? At Telavox, we’re on a journey to build a modern, highly scalable data platform and we need to grow our Data Platform Team. We’re looking for a Data Engineer who’s excited to design, maintain, and evolve our core data infrastructure. In this role, you’ll be part of a team turning raw data into high-quality, trusted Data Products that empower our entire organization from BI developers to everyday data users. If you're a collaborative engineer with a strong backend mindset and a love for data, this is your chance to make a meaningful impact!
About the job 
As a Data Engineer at Telavox, you'll work at the heart of building a modern data platform, building infrastructure as code, ingestion pipelines, transformation layers that make data accessible, reliable, and actionable. You'll be developing and maintaining a data platform that supports streaming and batch data needs, ensuring our business decisions are powered by quality insights. You’ll collaborate closely with other engineers, data analysts, and platform teams to create robust data architectures, while taking ownership of the tools and systems that keep our platform running smoothly. From managing infrastructure in GCP to transforming data with dbt, you'll help define the future of data engineering at Telavox.
Your day-to-day work may include:
Building and maintaining data ingestion pipelines using Debezium, batch, and API integrations


Designing transformation processes using dbt in a medallion architecture (bronze, silver, gold layers)


Running and monitoring platform infrastructure in Kubernetes and GCP


Creating clean, reusable Data Products that serve the needs of BI developers and data users across the organization


Contributing to data platform development using tools like Terraform, Git, and Kotlin/Java


Ensuring data quality, availability, and performance in a rapidly scaling environment

About you
You’re a curious and pragmatic data engineer who thrives on turning complexity into clarity. You enjoy working across the stack from infrastructure to modeling and take pride in delivering reliable, maintainable data systems. You’re proactive, collaborative, and value ownership, always looking for ways to improve how data is delivered and consumed. You’re comfortable navigating ambiguity and eager to learn and grow in a fast-paced, product-driven environment.
Key skills and experience we’re looking for:
Experience working as a Data Engineer or Backend Engineer with a strong data focus


Solid knowledge of tools like Debezium, dbt, GCP, Kubernetes, Terraform, and Git


Proficiency in Kotlin or Java


Experience designing and delivering data pipelines and transformation processes


Strong technical foundation, ideally with a Master’s degree in Engineering or similar


Collaborative mindset with a sense of pride and ownership over what you build


Ability to adapt to changing priorities


Your ability to blend data engineering expertise with a passion for teamwork makes you a great fit for this role. At Telavox, you’ll help build the foundation of our data-driven future while having fun and growing alongside talented colleagues.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Senior Software Engineer

Ansök    Apr 30    Telavox AB    Backend-utvecklare
Join Telavox as a Senior Software Engineer – Web Desktop Team  Are you a skilled backend engineer who thrives on solving complex technical challenges and coaching others to success? At Telavox, we’re expanding our Web Desktop Team and looking for a Senior Software Engineer passionate about building scalable solutions and driving technical excellence. In this role, you’ll directly impact our platform's customer-facing collaboration suite. You’ll combine ha... Visa mer
Join Telavox as a Senior Software Engineer – Web Desktop Team 
Are you a skilled backend engineer who thrives on solving complex technical challenges and coaching others to success? At Telavox, we’re expanding our Web Desktop Team and looking for a Senior Software Engineer passionate about building scalable solutions and driving technical excellence. In this role, you’ll directly impact our platform's customer-facing collaboration suite. You’ll combine hands-on coding with technical mentorship, shaping the future of our technology while helping your teammates grow. If you're ready to contribute your expertise, inspire others, and elevate our engineering craft, this is your opportunity! 
About the job 
As a Senior Software Engineer at Telavox, you’ll be at the core of delivering robust, scalable, and user-centric solutions. Your mission is to drive the adoption of strategic technical patterns and frameworks across our web platform, balancing technical innovation with practical business value. 
You’ll work closely with engineers, product managers, designers, and technical leaders to turn ideas into reality. You’ll lead by example, coding high-impact features, creating prototypes, guiding architectural discussions, and mentoring team members to achieve technical excellence. 
Your day-to-day work may include:

Designing and implementing sustainable, future-proof backend solutions using Java with Spring Boot


Building a world-class UCaaS platform


Driving platform improvements by identifying opportunities for technical innovation and process optimization


Collaborating closely with teammates to foster a learning culture through design discussions, solution reviews, and hands-on pairing


Partnering with cross-functional teams to translate business needs into practical, scalable technical solutions

About you
You’re an experienced engineer who enjoys building great products and helping others succeed. You have a strong backend focus but also appreciate full-stack development, and you’re motivated by seeing your code—and your ideas—make a tangible impact. You love solving complex problems, sharing knowledge, and bringing clarity to technical challenges. You take pride in writing clean, maintainable code and inspiring others to do the same. Collaboration, communication, and continuous learning are second nature to you.
Key skills and experience we’re looking for:

5+ years of hands-on experience as a Senior Engineer or similar, using Java with Spring Boot.


Previous experience working with UCaaS solutions (especially telephony and video technologies)


Expertise in building microservices in cloud-native environments (gRPC, Kubernetes, event-driven architecture).


Strong communication skills—you’re comfortable presenting technical ideas and mentoring diverse engineering teams.


A collaborative mindset, combined with curiosity, adaptability, and a desire to keep growing every day.


Good-to-have skills:

Front-end experience with React


Your ability to combine technical leadership with hands-on engineering makes you a perfect fit for this role. At Telavox, you’ll be empowered to build, mentor, and shape the future of our collaboration platform while having a lot of fun along the way.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

UCaaS Platform Architect

Ansök    Apr 24    Telavox AB    Projektledare, IT
Join Telavox as a UCaaS Platform Architect Are you a technical leader with deep expertise in cloud-native architecture and scalable platforms? At Telavox, we’re building the future of Unified Communications as a Service (UCaaS), and we’re looking for someone who’s driven to make an impact. As our UCaaS Platform Architect, you'll be evolving our platform to meet the demands of large service providers and operators. You'll define and implement a modern, API... Visa mer
Join Telavox as a UCaaS Platform Architect
Are you a technical leader with deep expertise in cloud-native architecture and scalable platforms? At Telavox, we’re building the future of Unified Communications as a Service (UCaaS), and we’re looking for someone who’s driven to make an impact. As our UCaaS Platform Architect, you'll be evolving our platform to meet the demands of large service providers and operators. You'll define and implement a modern, API-first architecture that enables partners to build and integrate innovative communication services. This is a strategic and hands-on role where you’ll collaborate closely with engineering teams, product managers, design leaders, and senior stakeholders to bring the technical vision to life. If you're ready to help shape the foundation of next-generation UCaaS solutions, this is your opportunity.
About the job 
As a UCaaS Platform Architect at Telavox, you’ll be driving the technical vision behind our platform. Your mission is to define and evolve a scalable, resilient, API-first architecture that enables our partners and large service providers to build innovative, integrated communication services. You’ll collaborate closely with product managers, engineers, designers, and senior leadership to translate high-level vision into robust architecture. You’ll be a thought leader in our organization, bringing architectural strategy, hands-on guidance, and a deep understanding of the communication space to everything you do.
Your day-to-day work may include:
Developing and maintaining a modern, future-proof architectural roadmap for Telavox’s UCaaS platform


Designing highly scalable, secure, and resilient systems built on cloud-native principles and microservices


Leading the API strategy, including design, governance, documentation, and lifecycle management


Partnering with cross-functional teams to turn business needs into technical solutions that scale


Staying ahead of trends in UCaaS and telecommunications, including protocols like SIP, RTP, and WebRTC


Evaluating emerging technologies and guiding “build vs. buy” decisions


Mentoring and supporting development teams to ensure consistent and high-quality implementation


Collaborating with leadership on technical direction and aligning it with product and company strategy

About you
You’re a strategic thinker with deep technical expertise and a passion for shaping large-scale systems. You enjoy solving complex architectural challenges and making decisions that have real impact, not only on our platform, but on how our partners build their businesses. You love working with others to drive clarity, share knowledge, and deliver real results.
Key skills and experience we’re looking for:
8–10+ years of experience in software architecture, with a strong focus on API-driven and cloud-native systems


Expertise in UCaaS, telecommunications, or similar communication platforms


Deep understanding of relevant technologies and protocols (SIP, RTP, WebRTC, REST, GraphQL, etc.)


Experience in designing and evolving distributed cloud-native architectures, ideally in complex, large-scale environments


Proficiency in building scalable, secure, and resilient systems using modern tools (e.g., Docker, Kubernetes, RabbitMQ, /No)


Strong communication and collaboration skills, you’re comfortable influencing across disciplines


Experience with high-volume, high-availability systems and performance optimization techniques


Ability to translate complex technical concepts into strategic decisions that support business growth


Comfortable working in fast-paced, agile environments and guiding development teams through architecture best practices


A background in mentoring, tech leadership, or cross-team architectural alignment.

Good-to-have skills:
Experience working directly with large service providers or operators.


Familiarity with API ecosystems and partner integration strategies.


An eye for security and a deep appreciation for system reliability and performance


Your ability to turn architectural vision into scalable systems makes you a perfect fit for this role. At Telavox, you’ll be empowered to innovate, collaborate, and make a real difference in how the world communicates. Let’s build the future of UCaaS together.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Product Manager

Ansök    Apr 14    Telavox AB    IT-strateg
Join Telavox as a Product Manager We are looking for a Senior Product Manager to join our team at Telavox in Malmö. This is an exciting opportunity for someone who enjoys working across technology, business, and design and is eager to drive growth in the ever-evolving UCaaS (Unified Communications as a Service) and Communication industry. If you’re passionate about creating customer-centric solutions, collaborating with diverse teams, and driving product ... Visa mer
Join Telavox as a Product Manager
We are looking for a Senior Product Manager to join our team at Telavox in Malmö. This is an exciting opportunity for someone who enjoys working across technology, business, and design and is eager to drive growth in the ever-evolving UCaaS (Unified Communications as a Service) and Communication industry. If you’re passionate about creating customer-centric solutions, collaborating with diverse teams, and driving product vision, we’d love to hear from you!
About the job 
As a Product Manager at Telavox, you’ll shape the direction of our UCaaS Platform and related communication solutions, ensuring they meet customer needs, deliver real value, and achieve commercial success. You’ll collaborate with engineers, designers, marketers, and sales professionals to define roadmaps, prioritize features, and bring innovative solutions to market. Your focus will include identifying opportunities to drive revenue growth, elevate our UCaaS offerings, and ensure our products stand out in a competitive landscape.
Your day-to-day work may include:

Define and communicate a clear product vision and strategy for UCaaS and complementary solutions that resonate with both internal teams and external partners.


Partner with development teams to create intuitive UCaaS solutions that exceed customer expectations.


Build and manage product roadmaps to align with company goals, market opportunities, and insights gained from analytics, feedback, and emerging trends in the UCaaS landscape.


Engage with customers and stakeholders to uncover opportunities and ensure our products stay ahead of the curve in unified communications.


Collaborate closely with marketing, sales, and operations teams to develop go-to-market strategies, deliver impactful product launches, and drive commercial growth for our UCaaS portfolio.

About you
We’re looking for a Product Manager who thrives on taking initiative, driving results, and owning accountability. You’re comfortable leading from both the technical and customer perspectives, bringing energy and determination to every challenge. You enjoy solving problems, uniting diverse teams, and turning ideas into impactful realities. Your curiosity, empathy, and determination will help us continue to grow and innovate.
Key skills and experience we’re looking for:

A deep understanding of the market landscape, customer needs, and emerging trends in enterprise communication, with experience in UCaaS or related fields.


Experience as a B2B Product Manager, ideally in SaaS, Cloud, or Telco environments.


Expertise in building and scaling platform businesses, with a strong understanding of ecosystem dynamics and partner integrations.


Ability to guide agile product teams through the full lifecycle, from concept to launch, while balancing technical and business priorities.


Comfortable using data and insights to make informed decisions, set priorities, and evaluate success.


Skilled at bringing diverse teams together, sharing a clear vision, and aligning stakeholders across functions.


Committed to understanding and addressing customer pain points to create valuable, impactful solutions.


Good-to-have skills:

Familiarity with tools and techniques for customer engagement, monetization, and retention.


Experience working with global markets and creating scalable solutions for diverse audiences.


Your passion for new communication technologies, talent for creating great user experiences, and proactive approach make you perfect for this role—ready to step up, take ownership, and deliver results. 
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Engineering Director

Ansök    Apr 24    Telavox AB    Projektledare, IT
Join Telavox as Engineering Director – Collaboration  Are you a technical leader passionate about building high-performing teams and cutting-edge collaboration products? At Telavox, we’re on a mission to transform how the world communicates. Our video, chat, and softphone experiences are central to that mission. As Engineering Director for our Collaboration product area, you’ll lead a talented group of teams building real-time communication tools used acro... Visa mer
Join Telavox as Engineering Director – Collaboration 
Are you a technical leader passionate about building high-performing teams and cutting-edge collaboration products? At Telavox, we’re on a mission to transform how the world communicates. Our video, chat, and softphone experiences are central to that mission. As Engineering Director for our Collaboration product area, you’ll lead a talented group of teams building real-time communication tools used across web, desktop, and mobile platforms. You’ll shape the technical direction, coach and grow engineering leaders, and drive the evolution of a product suite relied on by thousands of businesses daily. This is a strategic and hands-on leadership role, where you’ll collaborate with product managers, designers, engineers, and senior stakeholders to align vision, execution, and engineering excellence. If you’re excited by the opportunity to influence the future of communication through technology and leadership, we’d love to meet you.
About the job 
As Engineering Director – Collaboration at Telavox, you’ll be the technical and organizational leader for one of our most critical product areas: the platform that powers video calls, chat, and SIP-based softphones across our desktop, mobile, and web applications. Your mission is to drive both product and team excellence. You’ll define the long-term strategy, scale up high-performing teams, and provide the technical guidance to build secure, scalable, and delightful communication experiences. You’ll work closely with product, design, and engineering leadership to align priorities and make impactful decisions, balancing speed, quality, and innovation.
Your day-to-day work may include:
Leading the overall strategy and execution of our Collaboration engineering area, including teams developing and supporting our video, chat, and softphone products


Coaching and mentoring Engineering Managers and Senior Engineers to grow their leadership and technical impact


Defining and evolving the technical roadmap for real-time communication products, including video (WebRTC), messaging, and SIP telephony


Ensuring high performance, scalability, and reliability across platforms (React web apps, Electron desktop, native iOS/Android apps)


Driving architectural improvements and long-term investments in quality, testability, and system resilience


Partnering with Product Managers and Designers to translate vision into actionable plans and deliverables


Championing a strong engineering culture of collaboration, continuous learning, and operational excellence


Recruiting and retaining world-class engineering talent and shaping a fun, inclusive workplace


Collaborating with peers across the engineering org to align on standards, best practices, and cross-team initiatives

About you
You’re a strategic leader who thrives on technical challenges and team development. You care about people, product, and platform, and know how to bring them all together to deliver results. You love turning complexity into clarity, and you know how to balance hands-on technical insight with high-level guidance. You’re passionate about real-time communication and building systems that people love to use.
Key skills and experience we’re looking for:
10+ years of experience in software engineering, with at least 5 in engineering leadership roles


Track record of leading multiple teams and Engineering Managers in high-growth product organizations


Deep experience with real-time communication tools and protocols (e.g., WebRTC, SIP, XMPP, WebSocket)


Strong architectural knowledge of distributed systems, microservices, and cloud-native platforms


Experience building and shipping cross-platform applications across web mobile platforms


Excellent collaboration and communication skills—you lead with empathy and influence across functions


Strong technical judgment and ability to balance business needs with engineering investment


Experience with agile development methodologies and delivering high-quality software at scale


Passion for growing leaders and shaping healthy, inclusive team cultures

Good-to-have skills:
Familiarity with media servers (e.g., Janus, Jitsi, MediaSoup) and VoIP technologies


Experience with global scale, data localization, or compliance requirements


A strong interest in product strategy and how technology drives customer value


Your ability to lead with vision while staying close to the technology makes you a perfect fit for this role. At Telavox, you’ll be empowered to innovate, collaborate, and shape how teams communicate in a fast-moving, global world.
Join us at Telavox 
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Support Agent (Norwegian-speaking)

Ansök    Apr 9    Telavox AB    Reklamationshandläggare
Join Telavox as a Support Agent At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialo... Visa mer
Join Telavox as a Support Agent
At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dialogues, and working in a dynamic environment, this role is for you! This position is based in our Malmö office, where you’ll join a team of dedicated support Agents. We work closely together, share knowledge, and continuously develop our skills to deliver top service!
About the job
As a Support Agent, you will ensure our customers maximize the benefits of Telavox’s services. Your primary responsibility will be to provide first-line technical and financial support via phone and email, solve non-complex issues at first contact, and escalate when needed. Your focus will be on problem-solving, ownership, and customer satisfaction, ensuring all cases are documented and resolved professionally within service levels.
A typical day in this role involves:
Handling incoming customer requests via phone and email, resolving non-complex issues on the first contact


Responding to tickets within 8 working hours and ensuring professional case documentation


Driving escalations together with SOC (Service Operations Center) to secure the best solutions


Collaborate with our Customer Success Managers and Key Account Managers


Actively demonstrating product value, helping customers optimize their usage of Telavox’s services

About you
We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
Competencies:
Experience in customer service, technical support, or a similar role


Fluent in Norwegian, Swedish, and English, both written and spoken


Enjoys problem-solving with a hands-on and solution-focused approach


Good communication skills and comfortable handling customer interactions


Basic technical understanding and an interest in troubleshooting IT issues


Able to work both independently and as part of a team


Eager to learn and share knowledge to improve processes and customer experience


You enjoy interacting with people and feel motivated when the job involves challenges and problem-solving.
Join us at Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

HR Business Partner - Digital Mobile Operator

Ansök    Mar 17    Telavox AB    HR-specialist/HR-advisor
Join Telavox as an HR Business Partner Are you a passionate and business-focused HR professional looking for your next challenge? At Telavox, we believe our superpower is our people, and we are now looking for a versatile HR Business Partner to support our Digital Mobile Operator (DMO) business unit, where commercial functions as sales and support are part of. If you thrive in a fast-paced, agile environment and love enabling leaders and teams to succeed,... Visa mer
Join Telavox as an HR Business Partner
Are you a passionate and business-focused HR professional looking for your next challenge? At Telavox, we believe our superpower is our people, and we are now looking for a versatile HR Business Partner to support our Digital Mobile Operator (DMO) business unit, where commercial functions as sales and support are part of. If you thrive in a fast-paced, agile environment and love enabling leaders and teams to succeed, this role is for you! This role is based in our Malmö office, where you’ll join a team of seven dedicated HR team members. We work collaboratively, challenge each other, and have a lot of fun along the way!
About the job
As an HR Business Partner at Telavox, you will play a key role in driving HR strategies that support business objectives. You will partner closely with our 30 leaders at DMO to drive organizational development, leadership growth, and employee engagement. The DMO organization consists of in total 150 employees and your focus will be on both strategic and operational HR initiatives, ensuring our teams are equipped for success.
A typical day in this role involves:

Partnering with DMO leadership teams to drive business transformation and growth while serving as the main HR point of contact and trusted advisor for our teams.


Manage daily HR operations, including employee relations and performance management.


Driving strategic HR initiatives in alignment with Telavox’s overall business strategy.


Supporting leadership development and driving change initiatives, coaching managers, and fostering a high-performance culture.


Implementing and driving HR processes related to the employee lifecycle, including talent acquisition, retention, and career development.

About you
We’re looking for an HRBP or hands-on HR Manager with experience working in fast-paced, agile environments. You understand commercial teams, including sales and customer success, and enjoy working closely with leaders to drive change and transformation. You are proactive, strategic, and have a pragmatic approach to HR.
Competencies:

Previous experience as an HR Business Partner or from a similar role, preferably from a sales organisation


Experience from all HR processes that align with business needs


Experience in coaching and supporting leaders at all levels


Ability to simplify complex problems and provide actionable HR solutions


Communication and stakeholder management skills, with the ability to influence and build trust at all levels


Passion for creating a great employee experience and fostering an engaging workplace


If this sounds like the perfect opportunity, we’d love to hear from you!
Join us at Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

How to apply!
At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
For any questions, reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Support Agent

Ansök    Mar 20    Telavox AB    Kundtjänstmedarbetare
Join Telavox as a Support Agent At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot. If you enjoy troubleshooting, owning customer dial... Visa mer
Join Telavox as a Support Agent
At Telavox, we’re looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the cases and questions from customers vary a lot.
If you enjoy troubleshooting, owning customer dialogues, and working in a dynamic environment, this role is for you! This position is based in our Malmö office, where you’ll join a team of dedicated support Agents. We work closely together, share knowledge, and continuously develop our skills to deliver top service!
About the job
As a Support Agent, you will ensure our customers maximize the benefits of Telavox’s services. Your primary responsibility will be to provide first-line technical and financial support via phone and email, solve non-complex issues at first contact, and escalate when needed. Your focus will be on problem-solving, ownership, and customer satisfaction, ensuring all cases are documented and resolved professionally within service levels.
A typical day in this role involves:
Handling incoming customer requests via phone and email, resolving non-complex issues on the first contact


Responding to tickets within 8 working hours and ensuring professional case documentation


Driving escalations together with SOC (Service Operations Center) to secure the best solutions


Collaborate with our Customer Success Managers and Key Account Managers


Actively demonstrating product value, helping customers optimize their usage of Telavox’s services

About you
We’re looking for someone who enjoys helping customers, has a problem-solving mindset, and is comfortable taking responsibility for issues. You like working in a dynamic environment, collaborating with others, and have an interest in IT solutions.
Competencies:
Experience in customer service, technical support, or a similar role


Fluent in Swedish and English, both written and spoken


Enjoys problem-solving with a hands-on and solution-focused approach


Good communication skills and comfortable handling customer interactions


Basic technical understanding and an interest in troubleshooting IT issues


Able to work both independently and as part of a team


Eager to learn and share knowledge to improve processes and customer experience


You enjoy interacting with people and feel motivated when the job involves challenges and problem-solving.
Join us at Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Systems Engineer

Join Telavox as a Systems Engineer We are looking for a Systems Engineer to join our Infrastructure Engineering team. This is an exciting opportunity for someone passionate about infrastructure who enjoys collaborating with diverse teams and is eager to contribute to a fast-growing, innovative company in the telecom industry. We'd love to hear from you if you’re excited about designing scalable solutions, implementing cloud-native technologies, and drivin... Visa mer
Join Telavox as a Systems Engineer
We are looking for a Systems Engineer to join our Infrastructure Engineering team. This is an exciting opportunity for someone passionate about infrastructure who enjoys collaborating with diverse teams and is eager to contribute to a fast-growing, innovative company in the telecom industry. We'd love to hear from you if you’re excited about designing scalable solutions, implementing cloud-native technologies, and driving automation in infrastructure operations!
About the job
As a Systems Engineer at Telavox, you will be a vital part of our infrastructure team, responsible for transforming abstract requirements into robust, automated solutions using modern DevOps practices. You’ll work closely with cross-functional teams to ensure high-quality infrastructure solutions that support our global communication services.
A typical day in this role involves:

Improving scalability, security, and accessibility of our platform, focusing on virtualization, container environments, storage, and automation.


Building and improving developer-facing APIs for on-prem hardware resources to enhance self-sufficiency for application teams.


Developing and refining monitoring and tooling to ensure high reliability and efficient maintenance.


Collecting requirements and feedback from colleagues across teams to build the best possible solutions.


Identifying challenges and proposing strategic solutions to improve infrastructure efficiency and effectiveness.


This role is based in our Malmö office, where you’ll join a collaborative work environment with opportunities to influence our infrastructure engineering practices.
About you
To thrive in our team, we value your 5+ years of experience in a similar role with experience in infrastructure engineering, cloud-native technologies, and automation. You thrive in a technical role, have a strong grasp of infrastructure principles, and are dedicated to delivering exceptional results.
Competencies:

Experience with Linux, Kubernetes, on-prem Ceph, container technologies, and virtualization


Proficiency in compute, storage, and networking intricacies


Understanding of cloud-native architecture concepts such as microservices, event-driven architecture, and observability


Strong background in software development and automation


Passion for learning, sharing, and engaging in insightful discussions


Good-to-have skills:

Experience in telecom or voice streaming is a plus


Relevant certifications in cloud or infrastructure technologies are a plus, but not mandatory


Experience setting up and managing on-prem Kubernetes clusters


You’ll fit right in with a collaborative mindset, a passion for technology, and a proactive approach to problem-solving.
Join us at Telavox
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] or Engineering Manager Emil Nilsson at [email protected]
Learn more about what we do! Visa mindre

Third Line Technician

Join Telavox as a Third Line Technician We’re looking for a Third Line Technician to join our team at Telavox! This is a fantastic opportunity for someone passionate about technology and problem-solving to make a significant impact in a fast-paced, innovative environment. We'd love to hear from you if you thrive on solving complex challenges, collaborating with diverse teams, and delivering exceptional technical solutions. About the job As a Third Line ... Visa mer
Join Telavox as a Third Line Technician
We’re looking for a Third Line Technician to join our team at Telavox! This is a fantastic opportunity for someone passionate about technology and problem-solving to make a significant impact in a fast-paced, innovative environment. We'd love to hear from you if you thrive on solving complex challenges, collaborating with diverse teams, and delivering exceptional technical solutions.
About the job
As a Third Line Technician, you’ll be at the forefront of technical problem-solving, collaborating across departments to deliver exceptional solutions. In this role, you’ll troubleshoot and configure systems, manage error reports, and work closely with developers to enhance and refine our platform. You’ll also play a key role in prioritizing fixes, testing new features, and verifying implementations. This role is perfect for a tech-savvy individual eager to grow and innovate.
A typical day in this role involves:

Troubleshoot, configure, test, and register cases to resolve complex issues with product teams & vendors.


Prioritising and handling of incident management


Implementing solutions & work-arounds driven by customer needs


Investigate and manage issues involving global suppliers and subcontractors.


Support product teams by prioritizing bug fixes, testing features, and verifying implementations before release


Debug existing code (for those with coding experience)


This role is based in our Malmö office and includes occasional on-call responsibilities as part of the position.
About you
We’re looking for a Third Line Technician who is solution-oriented, curious, and an excellent communicator. You should be adept at explaining technical issues to both developers and customers. You thrive in collaborative environments, easily handle multitasking, and adapt to changing priorities seamlessly.
Key skills and experience we’re looking for:

Strong troubleshooting and problem-solving skills.


Familiarity with database management, programming, and network protocols.


Experience in Telecom UCaaS (VOIP/SIP), Mobile Telephony, , Kubernetes configuration, and network/telecom troubleshooting.


Solid understanding of networking concepts and experience with monitoring tools


Good-to-have skills

Multilingual capabilities (in addition to Swedish and English) are a big plus!


At Telavox, you’ll join a team of passionate technologists who value collaboration, innovation, and flexibility. With tailored training on our proprietary systems, you’ll have the opportunity to grow and make a real impact. We encourage autonomy in managing your projects and welcome fresh ideas to help us achieve incredible results.
Get in touch if you’re ready to take on technical challenges in a supportive, innovative environment.
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house. Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Network Engineer

Ansök    Feb 13    Telavox AB    Nätverksadministratör
Join Telavox as a Network Engineer We are looking for a talented and driven Network Engineer to join our Platform Engineering team. This is an exciting opportunity for someone passionate about networking, enjoys collaborating with diverse teams, and is eager to contribute to a fast-growing, innovative company in the telecom industry. We'd love to hear from you if you’re excited about designing scalable solutions, implementing open-source technologies, and ... Visa mer
Join Telavox as a Network Engineer We are looking for a talented and driven Network Engineer to join our Platform Engineering team. This is an exciting opportunity for someone passionate about networking, enjoys collaborating with diverse teams, and is eager to contribute to a fast-growing, innovative company in the telecom industry. We'd love to hear from you if you’re excited about designing scalable solutions, implementing open-source technologies, and driving automation in network operations!About the job
As a Network Engineer at Telavox, you will be a vital part of our infrastructure team, responsible for transforming abstract requirements into robust, automated solutions using agile NetOps practices. You’ll work closely with cross-functional teams to ensure high-quality network solutions that support our global communication services.
A typical day in this role involves:

Manage network infrastructure, from installation and configuration of devices to ongoing maintenance and troubleshooting, ensuring optimal network performance and security.


Automation and standardization: Implementing automation strategies to manage our on-premise data centers and enhance operational efficiency.


Collaborative problem solving: Working with product teams to capture requirements and support our expansion into new markets.


Technical implementation: Utilizing tools like Juniper, Kubernetes networking, and various routing protocols to build resilient and scalable network solutions.


Performance monitoring: Using tools such as Grafana and Prometheus to monitor and maintain the health of our network infrastructure.


This role is based in our Malmö office, where you’ll join a collaborative and innovative work environment and have opportunities to influence our network engineering practices.
About youWe’re looking for a Network Engineer with a minimum of 3-5 years of experience in network design, troubleshooting, and infrastructure automation, preferably in an ISP or telecom environment. You thrive in a technical role, have a strong grasp of networking principles, and are dedicated to delivering exceptional results. Your collaborative spirit and structured approach will help drive your projects forward. Competencies:
Strong background in Linux servers and networking


Familiarity with data center infrastructure, hypervisor, and container-based workloads.


Proficiency in tools and protocols such as OSPF, BGP, EVPN, VXLAN, IPsec, and Wireguard.


Scripting skills in Ansible, Bash, and Python for automation


Experience with monitoring tools like Observium, Netbox, and Icinga


Fluent in English


Good-to-have skills:

Passion for adjacent technologies in infrastructure and programming


Network or cloud infrastructure certifications are a plus, but not mandatory


Super-nice-to-have skills:


Experience setting up and managing Kubernetes on-premise.


You’ll fit right in with a collaborative mindset, a passion for technology, and a proactive approach to problem-solving. We value team players who bring a positive, can-do attitude and are eager to impact.
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house. Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

HR Generalist

Ansök    Mar 17    Telavox AB    HR-specialist/HR-advisor
Join Telavox as an HR Generalist We’re looking for a hands-on HR Generalist to join our awesome team in Malmö! If you love HR digitalization, payroll processes, and making operations run smoothly, this is your chance to thrive in a fast-paced, innovative environment. This role is based in our Malmö office, where you’ll join a fun and supportive team with opportunities to influence and develop our HR operations. About the job As an HR Generalist at Telavo... Visa mer
Join Telavox as an HR Generalist We’re looking for a hands-on HR Generalist to join our awesome team in Malmö! If you love HR digitalization, payroll processes, and making operations run smoothly, this is your chance to thrive in a fast-paced, innovative environment. This role is based in our Malmö office, where you’ll join a fun and supportive team with opportunities to influence and develop our HR operations.
About the job As an HR Generalist at Telavox, you will play an important role in optimizing HR processes, ensuring accurate data flow between HR and payroll, and providing first-line HR support to our employees and stakeholders. You will work closely with our HR Business Partners and teams to implement digital HR solutions and drive operational efficiency.
A typical day in this role involves:

Supporting payroll preparation by maintaining employee records and ensuring accurate data flow, acting as the point of contact for payroll-related questions.


Managing and developing HR daily operations


Managing and analyzing HR master data in our modern HR system to ensure accuracy and high-quality data management.


Ensuring HR solutions and employee data remain secure, complying with data protection laws and regulations.

About you
We're looking for an HR Generalist with a strong HR administration and payroll background. You’re detail-oriented, proactive, and comfortable managing multiple HR processes. Experience with HR systems, payroll, and compliance is key, along with a passion for improving workflows and exploring digital solutions. Competencies:

Experience as an HR Specialist or HR Generalist, ideally in a digitalized HR environment


Knowledge of data protection laws, payroll, and taxation


Excellent communication and interpersonal skills


High level of confidentiality and ability to handle sensitive employee relations issues.


Strong administrative skills with attention to detail


Fluent in Swedish and English, both verbally and written


Ability to manage multiple HR processes and priorities simultaneously


You are a friendly and curious person who loves to learn every day. We believe enjoying work is key to success and are excited to grow with new colleagues who bring an open mindset and positive energy.
Join us at Telavox Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

How to apply!At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. For any questions, reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Network Engineer - Platform & Technical Enablement

Join Telavox as a Network Engineer We are looking for a talented and driven Network Engineer to join our Platform Engineering team. This is an exciting opportunity for someone who is passionate about networking, enjoys collaborating with diverse teams, and is eager to contribute to a fast-growing, innovative company in the telecom industry. We'd love to hear from you if you’re excited about designing scalable solutions, implementing open-source technologie... Visa mer
Join Telavox as a Network Engineer
We are looking for a talented and driven Network Engineer to join our Platform Engineering team. This is an exciting opportunity for someone who is passionate about networking, enjoys collaborating with diverse teams, and is eager to contribute to a fast-growing, innovative company in the telecom industry. We'd love to hear from you if you’re excited about designing scalable solutions, implementing open-source technologies, and driving automation in network operations!
About the job
As a Network Engineer at Telavox, you will be a vital part of our infrastructure team, responsible for transforming abstract requirements into robust, automated solutions using agile NetOps practices. You’ll work closely with cross-functional teams to ensure high-quality network solutions that support our global communication services.
A typical day in this role involves:

Network Architecture development: Designing and developing large-scale network architectures that meet the needs of our growing infrastructure.


Automation and standardization: Implementing automation strategies to manage our on-premise data centers and enhance operational efficiency.


Collaborative problem solving: Working with product teams to capture requirements and support our expansion into new markets.


Technical implementation: Utilizing tools like Juniper, Kubernetes networking, and various routing protocols to build resilient and scalable network solutions.


Performance monitoring: Using tools such as Grafana and Prometheus to monitor and maintain the health of our network infrastructure.


This role is based in our Malmö office, where you’ll join a collaborative and innovative work environment and have opportunities to influence our network engineering practices.
About you
We’re looking for a Network Engineer with a minimum of 3-5 years of experience in network design, troubleshooting, and infrastructure automation, preferably in an ISP or telecom environment. You thrive in a technical role, have a strong grasp of networking principles, and are dedicated to delivering exceptional results. Your collaborative spirit and structured approach will help drive your projects forward.
Competencies:

Experience developing large network architectures


Strong background in Linux servers and networking


Familiarity with data center infrastructure, hypervisor, and container-based workloads.


Proficiency in tools and protocols such as OSPF, BGP, EVPN, VXLAN, IPsec, and Wireguard.


Scripting skills in Ansible, Bash, and Python for automation


Experience with monitoring tools like Observium, Netbox, and Icinga


Fluent in English


Good-to-have skills:

Passion for adjacent technologies in infrastructure and programming


Network or cloud infrastructure certifications (AWS, etc.) are a plus, but not mandatory


Super-nice-to-have skills:

Experience setting up and managing Kubernetes on-premise.


You’ll fit right in with a collaborative mindset, a passion for technology, and a proactive approach to problem-solving. We value team players who bring a positive, can-do attitude and are eager to impact.
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Product Manager

Ansök    Dec 5    Telavox AB    IT-strateg
Join Telavox as a Product Manager We are looking for a Senior Product Manager to join our team at Telavox. This is an exciting opportunity for someone who enjoys working at the intersection of technology, business, and design and is eager to drive growth in the ever-evolving UCaaS (Unified Communications as a Service) and Communication industry. If you’re passionate about creating customer-centric solutions, collaborating with diverse teams, and driving p... Visa mer
Join Telavox as a Product Manager
We are looking for a Senior Product Manager to join our team at Telavox. This is an exciting opportunity for someone who enjoys working at the intersection of technology, business, and design and is eager to drive growth in the ever-evolving UCaaS (Unified Communications as a Service) and Communication industry. If you’re passionate about creating customer-centric solutions, collaborating with diverse teams, and driving product vision, we’d love to hear from you!
About the job
As a Product Manager at Telavox, you’ll shape the direction of our UCaaS Platform and related communication solutions, ensuring they meet customer needs, deliver real value, and achieve commercial success. You’ll collaborate with engineers, designers, marketers, and sales professionals to define roadmaps, prioritize features, and bring innovative solutions to market. Your focus will include identifying opportunities to drive revenue growth, elevate our UCaaS offerings, and ensure our products stand out in a competitive landscape.
Your day-to-day work may include:

Define and communicate a clear product vision and strategy for UCaaS and complementary solutions that resonate with both internal teams and external partners.


Partner with development teams to create intuitive UCaaS solutions that exceed customer expectations.


Build and manage product roadmaps to align with company goals, market opportunities, and insights gained from analytics, feedback, and emerging trends in the UCaaS landscape.


Engage with customers and stakeholders to uncover opportunities and ensure our products stay ahead of the curve in unified communications.


Collaborate closely with marketing, sales, and operations teams to develop go-to-market strategies, deliver impactful product launches, and drive commercial growth for our UCaaS portfolio.


This role is based in our Malmö office, where you’ll join a friendly and inclusive team that values collaboration and innovation.
About you We’re looking for a Product Manager who thrives on taking initiative, driving results, and owning accountability. You’re comfortable leading from both the technical and customer perspectives, bringing energy and determination to every challenge. You enjoy solving problems, uniting diverse teams, and turning ideas into impactful realities. Your curiosity, empathy, and determination will help us continue to grow and innovate.
Key skills and experience we’re looking for:

A deep understanding of the market landscape, customer needs, and emerging trends in enterprise communication, with experience in UCaaS or related fields.


Experience as a B2B Product Manager, ideally in SaaS, Cloud, or Telco environments.


Expertise in building and scaling platform businesses, with a strong understanding of ecosystem dynamics and partner integrations.


Ability to guide agile product teams through the full lifecycle, from concept to launch, while balancing technical and business priorities.


Comfortable using data and insights to make informed decisions, set priorities, and evaluate success.


Skilled at bringing diverse teams together, sharing a clear vision, and aligning stakeholders across functions.


Committed to understanding and addressing customer pain points to create valuable, impactful solutions.


Good-to-have skills:

Familiarity with tools and techniques for customer engagement, monetization, and retention.


Experience working with global markets and creating scalable solutions for diverse audiences.


Your passion for new communication technologies, talent for creating great user experiences, and proactive approach make you perfect for this role—ready to step up, take ownership, and deliver results. If that’s you, we’d love to hear from you!
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will contribute to our technology and be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

iOS Software Engineer

Join Telavox as an iOS Engineer! We are looking for a talented and driven iOS Engineer to join our mobile team in Malmö. This is a fantastic opportunity for someone with a passion for mobile development, cutting-edge technology, and creating impactful solutions in the telecom industry. If you’re excited about working with Swift, solving complex challenges, and contributing to a fast-growing, innovative company, we’d love to hear from you! About the job As... Visa mer
Join Telavox as an iOS Engineer!
We are looking for a talented and driven iOS Engineer to join our mobile team in Malmö. This is a fantastic opportunity for someone with a passion for mobile development, cutting-edge technology, and creating impactful solutions in the telecom industry.
If you’re excited about working with Swift, solving complex challenges, and contributing to a fast-growing, innovative company, we’d love to hear from you!
About the job
As an iOS Engineer at Telavox, you'll be working on our companion app that enables customers to use our professional telephony services in a simple and intuitive way. You’ll collaborate with a cross-functional team of developers and UX designers to ensure a seamless experience for users. Our multi-platform approach gives you the chance to collaborate with professionals in various technologies and work alongside our strong backend systems.
A typical day in this role involves:

iOS architecture and development: Utilizing Swift to develop and maintain the app, ensuring seamless integration with RESTful backend services and a focus on user experience.


Assisting team members: Collaborating to solve problems, improve existing features, and create new ones with usability and performance in mind.


Continuous development and improvement: Engaging in code reviews, retrospectives, and team discussions to enhance the app and team workflow.


Managing App Store reviews and releases: Handling the build and delivery process for app deployments, ensuring quality and timely updates.


This role is based in our Malmö office, where you’ll join a collaborative, dynamic work environment with fellow mobile developers. You’ll have the opportunity to contribute to shaping the future of our mobile offerings in an ever-evolving tech landscape.
About you
We’re looking for an iOS Developer with a minimum of 4 years of experience in software development and at least 2 years focused on iOS. You thrive in a collaborative environment, are passionate about mobile technology, and are eager to stay up-to-date with the latest in iOS development.
Technical competencies:
Proficiency in Swift and SwiftUI


Exposure and interest in Java


Experience with Fastlane and CI/CD pipelines for iOS apps


Strong knowledge of Apple's Human Interface Guidelines and AppStore Review Guidelines

Good-to-have skills:
Familiarity with Objective-C and experience or interest in Kotlin/Android development


Experience with CallKit



Super-nice-to-have skills:


Experience with webRTC, SIP/pjsip


You’ll fit right in if you love agile development, enjoy problem-solving, and bring a positive, can-do attitude to everything you do. We value curiosity, self-management, and the ability to laugh and collaborate with your peers to deliver top-quality results.
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.
Today, we are a fast-growing and profitable company with +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering.
We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more


Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faragunaat [email protected]
Due to the holiday season, responses to applications may be delayed. Our team will review all applications and get back to you after January 13th. Thank you for your patience, and happy holidays!
Learn more about what we do! Visa mindre

Tech Support Team Lead

Join Telavox as a Tech Support Team LeadWe are looking for a talented and driven Tech Support Team Lead to join our team. This is a fantastic opportunity for someone who enjoys technical problem-solving, leadership, and providing top-notch customer support in the telecom and UcaaS industry. If you're excited about leading a global team, solving complex technical challenges, and contributing to a fast-growing, innovative company, we’d love to hear from you!... Visa mer
Join Telavox as a Tech Support Team LeadWe are looking for a talented and driven Tech Support Team Lead to join our team. This is a fantastic opportunity for someone who enjoys technical problem-solving, leadership, and providing top-notch customer support in the telecom and UcaaS industry. If you're excited about leading a global team, solving complex technical challenges, and contributing to a fast-growing, innovative company, we’d love to hear from you!
About the job
As a Tech Support Team Lead at Telavox, you will be responsible for leading a global team that provides second-level technical support to our clients. You’ll collaborate closely with cross-functional teams to ensure customers have a seamless experience with our software products and services. A typical day in this role involves:


Team leadership and coordination: Managing and guiding a team of support engineers, ensuring high-quality service delivery through various channels like tickets, phone, email, and chat.


On-call duty management: Organizing and overseeing the team’s on-call schedule, ensuring proper coverage during after-hours support while being part of the on-call rotation yourself.


Technical issue resolution: Diagnosing, troubleshooting, and resolving escalated issues while maintaining a customer-focused mindset.


Collaboration with internal stakeholders: Acting as the main contact between support, product teams, and customer operations to address issues and improve processes.


Reporting: Maintaining, improving and automise our customer reporting on SLA and Service Operations status.


SLA management: Monitoring team performance to ensure service-level agreements (SLAs) are met, escalating incidents as needed, and continuously improving the support process.


This role is based in our Malmö office, where you’ll join a collaborative and innovative work environment and have opportunities to lead and influence our growing global support operations.
About you
We’re looking for a Tech Support Team Lead with a minimum of 3-5 years of experience in technical support or customer service, ideally within the software or telecom industry. You thrive in a leadership role, have a strong grasp of technical troubleshooting, and are dedicated to delivering exceptional customer satisfaction. You thrive at fostering team spirit and building a positive, collaborative culture that motivates your team to perform at their best.
Competencies:

Experience in a technical support role, with at least 1-2 years of team leadership experience.


Experience managing on-call rotations and ensuring 24/7 coverage.


Strong problem-solving skills and a customer-focused mindset.


Familiarity with tools like Atlassian (Jira, Confluence), HubSpot, and other support systems.


Excellent communication skills with the ability to explain technical concepts to non-technical users.


Experience managing SLAs and improving support workflows.


Fluent in English


Good-to-have skills:

Previous experience in software development or beta testing.


Experience with incident escalation management.


Super-nice-to-have skills:

Familiarity with telecom technologies or cloud-based platforms.


You’ll fit right in if you have a collaborative mindset, a passion for leadership, and a proactive approach to problem-solving. We value team players who bring a positive, can-do attitude and are eager to make an impact.

Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

iOS Software Engineer

Ansök    Nov 4    Telavox AB    Applikationsutvecklare
Join Telavox as an iOS Engineer! We are looking for a talented and driven iOS Engineer to join our mobile team in Malmö. This is a fantastic opportunity for someone with a passion for mobile development, cutting-edge technology, and creating impactful solutions in the telecom industry. If you’re excited about working with Swift, solving complex challenges, and contributing to a fast-growing, innovative company, we’d love to hear from you! About the job As... Visa mer
Join Telavox as an iOS Engineer!
We are looking for a talented and driven iOS Engineer to join our mobile team in Malmö. This is a fantastic opportunity for someone with a passion for mobile development, cutting-edge technology, and creating impactful solutions in the telecom industry.
If you’re excited about working with Swift, solving complex challenges, and contributing to a fast-growing, innovative company, we’d love to hear from you!
About the job
As an iOS Engineer at Telavox, you'll be working on our companion app that enables customers to use our professional telephony services in a simple and intuitive way. You’ll collaborate with a cross-functional team of developers and UX designers to ensure a seamless experience for users. Our multi-platform approach gives you the chance to collaborate with professionals in various technologies and work alongside our strong backend systems.
A typical day in this role involves:

iOS architecture and development: Utilizing Swift to develop and maintain the app, ensuring seamless integration with RESTful backend services and a focus on user experience.


Assisting team members: Collaborating to solve problems, improve existing features, and create new ones with usability and performance in mind.


Continuous development and improvement: Engaging in code reviews, retrospectives, and team discussions to enhance the app and team workflow.


Managing App Store reviews and releases: Handling the build and delivery process for app deployments, ensuring quality and timely updates.


This role is based in our Malmö office, where you’ll join a collaborative, dynamic work environment with fellow mobile developers. You’ll have the opportunity to contribute to shaping the future of our mobile offerings in an ever-evolving tech landscape.
About you
We’re looking for an iOS Developer with a minimum of 4 years of experience in software development and at least 2 years focused on iOS. You thrive in a collaborative environment, are passionate about mobile technology, and are eager to stay up-to-date with the latest in iOS development.
Technical competencies:
Proficiency in Swift and SwiftUI


Exposure and interest in Java


Experience with Fastlane and CI/CD pipelines for iOS apps


Strong knowledge of Apple's Human Interface Guidelines and AppStore Review Guidelines

Good-to-have skills:
Familiarity with Objective-C and experience or interest in Kotlin/Android development


Experience with CallKit



Super-nice-to-have skills:


Experience with webRTC, SIP/pjsip


You’ll fit right in if you love agile development, enjoy problem-solving, and bring a positive, can-do attitude to everything you do. We value curiosity, self-management, and the ability to laugh and collaborate with your peers to deliver top-quality results.
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.
Today, we are a fast-growing and profitable company with +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering.
We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more


Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faragunaat [email protected]
Learn more about what we do! Visa mindre

Tech Support Engineer

Join Telavox as a Tech Support Engineer! Are you a problem-solver with a passion for delivering outstanding customer service? Telavox is looking for a Tech Support Engineer to join our team and help us provide top-quality support to our global client base. If you're excited about diagnosing issues, engaging with clients, and enhancing the customer journey, we’d love to hear from you! About the job As a Tech Support Engineer at Telavox, you will work at ... Visa mer
Join Telavox as a Tech Support Engineer!
Are you a problem-solver with a passion for delivering outstanding customer service? Telavox is looking for a Tech Support Engineer to join our team and help us provide top-quality support to our global client base. If you're excited about diagnosing issues, engaging with clients, and enhancing the customer journey, we’d love to hear from you!
About the job
As a Tech Support Engineer at Telavox, you will work at the frontline of technical support, engaging directly with customers to ensure a seamless experience with our software products. As the vital link between our clients and product teams, you'll provide second-level support and proactively drive issue resolution.
A typical day in this role involves:
As a Tech Support Engineer at Telavox, you will work at the frontline of technical support, engaging directly with customers to ensure a seamless experience with our software products. As the vital link between our clients and product teams, you'll provide second-level support and proactively drive issue resolution.

Deliver exceptional support: Provide technical assistance to global customers across tickets, phone, email, and chat channels.


Engage directly with customers: Lead conversations to identify and resolve technical issues efficiently, ensuring customer satisfaction.


Diagnose and resolve issues: Troubleshoot technical challenges to keep service levels high and minimize downtime.


Maintain knowledge resources: Manage and update our FAQ and knowledge base to empower 1st-line support and enhance self-service for our clients.


Collaborate on escalations: Work with Red Alerts, incident escalations, and beta testing to optimize support efficiency and product reliability.


Meet SLA standards: Track and manage service-level agreements, keeping our client’s needs at the forefront of our support operations.


This position is based in our Malmö office, where you’ll join a collaborative, innovative work environment and play a key role in our growing support team.
About you
We are looking forsomeone with a technical support background who thrives in a fast-paced, client-facing role and enjoys problem-solving. Your skills and experience should include:

Experience & education: Bachelor’s degree in Computer Science, IT, or related field, or equivalent hands-on experience, with at least 1-2 years in technical support or customer service.


Technical knowledge: Ability to troubleshoot and resolve technical issues, ideally within the software or Telecom industry.


Communication skills: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non-technical users.


Team collaboration: Enjoys working within and beyond your team to foster a positive, proactive approach to support.


Customer-first mindset: Strong problem-solving abilities with a customer-centered approach to service.


Proficiency with tools: Familiarity with Atlassian tools, HubSpot, or similar platforms to keep the customer journey transparent and consistent.

You’re a great fit if you:
Are self-driven with a positive, proactive attitude and an initiative to get things done


I enjoy collaborating with others, have a positive outlook, and offer creative solutions to new challenges.


Are motivated by fostering strong relationships with both customers and internal stakeholders.

Nice-to-have skills:
Prior experience in software development, beta testing, or incident escalation management.


Knowledge of telecom technologies or cloud-based platforms.


Prior experience in Jira and or HubSpot software.


You’ll fit right in if you have a collaborative mindset, a proactive approach to problem-solving, and a passion for making an impact. We value team players who bring a positive, can-do attitude and are ready to contribute.
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more

Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Senior Software Engineer - Gothenburg

Ansök    Sep 6    Telavox AB    Mjukvaruutvecklare
Join Billiant in Gothenburg- a Telavox company We arelooking for an experiencedSoftware Engineer to join the engineering team withus atBilliant in Gothenburg.Billiant BSS enables a feature-rich, future-proof billing and support system for mobile, fixed, broadband, and TV services. As a key team member, you will be crucial in designing and developing a diverse and advanced BSS platform. You will be involved from the initial stages of understanding our custo... Visa mer
Join Billiant in Gothenburg- a Telavox company
We arelooking for an experiencedSoftware Engineer to join the engineering team withus atBilliant in Gothenburg.Billiant BSS enables a feature-rich, future-proof billing and support system for mobile, fixed, broadband, and TV services. As a key team member, you will be crucial in designing and developing a diverse and advanced BSS platform. You will be involved from the initial stages of understanding our customers’ challenges through to the creation and implementation of effective solutions.Here are the top qualities we value in our new colleague:
Technical knowledge
Problem-solving ability
Effective communication
About the job
In this role, you will face the exciting challenge of mastering the complexity of our application and making critical design decisions. Our platform handles large data sets, including millions of subscriptions and billions of events, necessitating meticulous design and implementation.
What makes this role particularly attractive is your extensive involvement in the design and development of new functionalities within our BSS. You will be able to work across various domains, gaining expertise in multiple areas. Our product leverages a wide range of technologies, and we are continually improving it with new innovations.
Collaboration with our customers is a key aspect of our work. You will be a vital part of the team, deeply engaged in the entire process—from understanding our customers' challenges to creating and implementing effective solutions.
Key responsibilities include:

Solving complex technical challenges and steering the technological direction of our BSS services.


Writing clean, testable, and efficient code


Participating in code reviews and mentoring junior engineers


You will be based in our Gothenburg office and a part of our diverse and friendly team. The office, located close to the city center, is modern and contains a number of smaller office rooms where team members can work closely together. Easy access using public transport or car.
About you
To be successful in this role, you need a mix of technical skills, teamwork, and a desire to keep improving. We are looking for a self-driven problem solver who enjoys tackling complex challenges and finding creative solutions. You communicate well in English and can explain technical ideas clearly with a humble approach. You are eager to stay updated with industry trends and best practices.
You understand software engineering principles and have extensive experience with:

Distributed Systems, Java, , and RESTful APIs


Experience from working in the SCRUM methodology


REACT/Typescript


We seek someone who enjoys variety: within our small development team, you'll tackle issues across the entire product, though most developers specialize in one or two areas.
Why Billiant?
At Billiant, we have been working with BSS solutions and developing our own BSS platform since early 2000—for more than twenty years! Today, the product is an extensive and advanced framework for creating solutions for telecom operators in several countries throughout Europe. We are constantly developing new and enhanced features based on our customers’ needs and market trends, where quick time to market and flexibility are our guiding principles.
Today, Billiant is part of the Telavox group, which is fast-growing and profitable. The group has +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more

Are you interested in becoming part of Billiant andTelavox? Apply now!At Billiant, we don't focus on fitting in; we focus on making room for everyone.
Join us, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Billiant Visa mindre

Senior Software Engineer - Gothenburg

Ansök    Sep 6    Telavox AB    Mjukvaruutvecklare
Join Billiant in Gothenburg- a Telavox company We arelooking for an experiencedSoftware Engineer to join the engineering team withus atBilliant in Gothenburg.Billiant BSS enables a feature-rich, future-proof billing and support system for mobile, fixed, broadband, and TV services. As a key team member, you will be crucial in designing and developing a diverse and advanced BSS platform. You will be involved from the initial stages of understanding our custo... Visa mer
Join Billiant in Gothenburg- a Telavox company
We arelooking for an experiencedSoftware Engineer to join the engineering team withus atBilliant in Gothenburg.Billiant BSS enables a feature-rich, future-proof billing and support system for mobile, fixed, broadband, and TV services. As a key team member, you will be crucial in designing and developing a diverse and advanced BSS platform. You will be involved from the initial stages of understanding our customers’ challenges through to the creation and implementation of effective solutions.Here are the top qualities we value in our new colleague:
Technical knowledge
Problem-solving ability
Effective communication
About the job
In this role, you will face the exciting challenge of mastering the complexity of our application and making critical design decisions. Our platform handles large data sets, including millions of subscriptions and billions of events, necessitating meticulous design and implementation.
What makes this role particularly attractive is your extensive involvement in the design and development of new functionalities within our BSS. You will be able to work across various domains, gaining expertise in multiple areas. Our product leverages a wide range of technologies, and we are continually improving it with new innovations.
Collaboration with our customers is a key aspect of our work. You will be a vital part of the team, deeply engaged in the entire process—from understanding our customers' challenges to creating and implementing effective solutions.
Key responsibilities include:

Solving complex technical challenges and steering the technological direction of our BSS services.


Writing clean, testable, and efficient code


Participating in code reviews and mentoring junior engineers


You will be based in our Gothenburg office and a part of our diverse and friendly team. The office, located close to the city center, is modern and contains a number of smaller office rooms where team members can work closely together. Easy access using public transport or car.
About you
To be successful in this role, you need a mix of technical skills, teamwork, and a desire to keep improving. We are looking for a self-driven problem solver who enjoys tackling complex challenges and finding creative solutions. You communicate well in English and can explain technical ideas clearly with a humble approach. You are eager to stay updated with industry trends and best practices.
You understand software engineering principles and have extensive experience with:

Distributed Systems, Java, , and RESTful APIs


Experience from working in the SCRUM methodology


REACT/Typescript


We seek someone who enjoys variety: within our small development team, you'll tackle issues across the entire product, though most developers specialize in one or two areas.
Why Billiant?
At Billiant, we have been working with BSS solutions and developing our own BSS platform since early 2000—for more than twenty years! Today, the product is an extensive and advanced framework for creating solutions for telecom operators in several countries throughout Europe. We are constantly developing new and enhanced features based on our customers’ needs and market trends, where quick time to market and flexibility are our guiding principles.
Today, Billiant is part of the Telavox group, which is fast-growing and profitable. The group has +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more

Are you interested in becoming part of Billiant andTelavox? Apply now!At Billiant, we don't focus on fitting in; we focus on making room for everyone.
Join us, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Billiant Visa mindre

Mid-level Software Engineer- PSE Team

Ansök    Aug 30    Telavox AB    Mjukvaruutvecklare
Join Telavox as a Software Engineer!We are looking for a skilled and motivated Software Engineer to join our Partner & Sales Enablement team in Malmö. This role is perfect for someone with a solid technical background in Java development, a passion for tackling complex challenges, and a desire to contribute to transforming our monolithic architecture into a more modern and scalable solution.Here are the top qualities we value in our new Software Engineer: ... Visa mer
Join Telavox as a Software Engineer!We are looking for a skilled and motivated Software Engineer to join our Partner & Sales Enablement team in Malmö. This role is perfect for someone with a solid technical background in Java development, a passion for tackling complex challenges, and a desire to contribute to transforming our monolithic architecture into a more modern and scalable solution.Here are the top qualities we value in our new Software Engineer:
Technical knowledge
Problem-solving skills
Collaboration and teamwork
About the job
As a Software Engineer at Telavox, you'll be part of a dynamic team that enables smooth operations for our Partner and Sales divisions. You’ll maintain existing systems and develop new features, working closely with your teammates to drive our technical roadmap forward.
A typical day in this role involves:
Starting the day with a team stand-up meeting to align on tasks and priorities.


Collaborating with colleagues to tackle issues and implement new features, following a Kanban approach using JIRA


Focusing initially on learning through maintenance tasks, gradually taking on more development responsibilities as you familiarize yourself with our systems


We engage in retrospectives every third week to continually improve our processes and outcomes


This role is based in our Malmö office, where our team primarily works onsite, fostering a collaborative and engaging work environment.
At Telavox, we provide the opportunity to be at the forefront of modernizing our established systems. Our customers highly value our platform, and we are committed to continuous innovation. Join us to make a significant impact in the telecom industry.
About you
We are seeking candidates with a minimum of 3 years of experience in Java development who are eager to dive into complex systems and contribute to their evolution. We welcome applicants with diverse experiences and backgrounds.
Technical competencies:

Proficiency in Java, , and RESTful services.


Good-to-have technical competencies:

Experience with Hibernate, Kubernetes, My, and working with large, complex systems.

We are looking for someone who brings energy and positivity to the team with a can-do attitude that drives success. You should be proactive and curious, eager to take the initiative in learning and growing your skills. Collaboration is key in this role, so being a team player who thrives in a cooperative environment is essential.In this role, you'll navigate the complexities of a monolithic system, requiring both patience and problem-solving skills, including quick issue resolution. You'll also have the rewarding opportunity to participate in transforming our architecture into a modern framework, gaining valuable experience in system modernization while playing a crucial part in shaping the future of our platform.We'd love to hear from you if you can bring your technical expertise and positive energy to a fast-paced, innovative team! Apply now and help us shape the future of telecom technology.

Why TelavoxSince Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more.

Are you interested in becoming a part of Telavox? Apply now!
At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Network Engineer

Ansök    Jun 27    Telavox AB    Nätverkstekniker
Network Engineer - Platform & Technical Enablement Our “Platform Engineering”-inspired infrastructure team is growing, and we’re looking for an experienced Network Engineer to join us on our journey. Our team is composed of people with diverse backgrounds, extensive experience, and a passion for delivering a great platform through collaboration - these are also the things that weld us together as a unified team.Your extensive background in networking, coup... Visa mer
Network Engineer - Platform & Technical Enablement
Our “Platform Engineering”-inspired infrastructure team is growing, and we’re looking for an experienced Network Engineer to join us on our journey. Our team is composed of people with diverse backgrounds, extensive experience, and a passion for delivering a great platform through collaboration - these are also the things that weld us together as a unified team.Your extensive background in networking, coupled with your enthusiasm for Linux and open-source tools, will be a treasured addition.Here are the top qualities we value in our new colleague:
Experience in developing large Network architectures
Experience with Linux servers/networking
Experience with Data center infrastructure and Hypervisor / Container based workloads
We have a great preference for non-proprietary and highly reusable solutions. Hence, we build solutions ourselves when we have to and apply open-source for the rest. There are great opportunities to suggest projects and find your own ways to find solutions. We're all ears and eager to hear about your secret recipe of tools, languages, and methods for success.
About the job
The core network of Telavox is built by us. As one of our core Network Engineers, you will transform abstract requirements into robust and scalable solutions that are automated with agile NetOps practices. You will be a part of an Engineering department that works with a DevOps mindset and embraces the idea of autonomous teams. As a platform team, our main goals are to deliver high-quality solutions and enable the rest of engineering to deliver great value to end-users through the Telavox software. You will solve complex questions and problems to design, build, and operate the infrastructure that underlies our global communication service. Together with other product teams, you will support and capture requirements and expand our footprint in new markets based on our commercial agenda.Our favourite tools for the job are currently:
* Juniper, VPP, FRR, and Linux kernel networking
* Kubernetes networking in our private cloud
* Routing protocols: OSPF, BGP
* EVPN, VXLAN
* IPsec/Wireguard for VPNs
* Ansible, Bash, and Python for automation
* Observium, Netbox, Icinga, Grafana, Prometheus
Objectives on the radar:
*Help out with our on-premise data centers managed with automation and standardization over manual intervention.
* Growing international edge network of PoP sites.
* Global routing architecture connects all these sites with resiliency and scalability in mind
* Assist in building the infrastructure API that enables our application developers to self-sufficiently provision and use the infrastructure.
About you
Your experience in network design and troubleshooting, background in ISP network architecture and infrastructure automation, and experience with Juniper and/or Linux networking will truly make us dance our happy dance!You’re a systematic and structured person who drives your assignments forward with both quality and speed. The culture at work is very important to you, and you appreciate collaborating across team boundaries. A bonus if you:* Are passionate about adjacent tech in infrastructure/programming*Have any network certification (but we’re not certificate-driven)*Have any cloud infrastructure certification (AWS, etc.), or experience in setting up and running k8s on-prem
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering.We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more!
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Please note: due to summer vacation, we will get back to you after July 15th!
Learn more about what we do! Visa mindre

Senior Software Engineer - PSE Team

Ansök    Aug 23    Telavox AB    Mjukvaruutvecklare
Join Telavoxin Malmö! We are looking for an experienced and driven Senior Software Engineer to join our Partner & Sales Enablement team in Malmö. This role is ideal for someone with extensive experience in Java development, a passion for leading technical initiatives, and a desire to mentor and guide junior engineers as we transition from a monolithic architecture to a modern, scalable solution. Top qualities we value in our new Senior Software Engineer: ... Visa mer
Join Telavoxin Malmö!
We are looking for an experienced and driven Senior Software Engineer to join our Partner & Sales Enablement team in Malmö. This role is ideal for someone with extensive experience in Java development, a passion for leading technical initiatives, and a desire to mentor and guide junior engineers as we transition from a monolithic architecture to a modern, scalable solution.
Top qualities we value in our new Senior Software Engineer:
Advanced technical expertise Leadership and mentorship abilities API design and development
About the job
As a Senior Software Engineer at Telavox, you will play a crucial role in driving the technical direction of our Partner and Sales Enablement team. You'll be responsible for maintaining existing systems, developing new features, and leading the team in technical decision-making. Your role will involve taking charge of complex challenges and steering our technical roadmap towards innovative solutions.
A typical day in this role includes:

- Participating indaily stand-up meetings to align the team on tasks and priorities.


- Collaborating with colleagues to solve problems and implement new features while mentoring junior developers and providing guidance on best practices.


- Taking ownership of high-impact projects, from conception through implementation, ensuring technical excellence and adherence to project timelines.


- Conduct code reviews and provideconstructive feedback to help grow the skills of less experienced team members.


- Continuously engage in retrospectives to improve our processes and outcomes and ensure the team adheres to these practices.


- Actively contributing to the architectural evolution of our systems, making strategic decisions that will shape the future of our platform.

About you
We are looking for candidates with a minimum of 5 years of experience in Java development who are ready to take on a role in a complex technical environment. We're looking for someone passionate about mentoring and empowering junior engineers and excited to lead technical projects that contribute to the entire team's success.
Must-have technical competencies:-Advanced proficiency in Java, , and RESTful services.
-Experience in leading technical projects and mentoring less experienced engineers

-Experience in API design and development


Good-to-have technical competencies:

-Experience with Hibernate, Kubernetes, My,and working with large, complex systems
-Microservices and Service-Oriented Architecture experience


We seek someone who brings technical depth and leadership to the team. You should be proactive, curious, and eager to take the initiative in driving the team towards success. As a senior team member, we value your ability to collaborate and foster a positive team environment!
In this role, you'll navigate the complexities of a monolithic system while leading efforts to modernize it. This requires both strategic vision and problem-solving skills. You'll have the rewarding opportunity to shape the future of our platform and influence the next generation of engineers at Telavox.
Apply now and help us shape the future of telecom technology.

Why Telavox?

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.
Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will contribute to our technology and be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more :)

Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Take advantage of this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]

Learn more about what we do! Visa mindre

Senior Software Engineer

Ansök    Aug 9    Telavox AB    Backend-utvecklare
Join Telavox and the Web Desktop Team! We are looking for a Senior Software Engineer with a back-end focus to join Telavox and the Web Desktop Team. As we expand our business and scale our technology platform, we offer significant opportunities for personal and technical development andadvancement in software engineering and architecture. Your ability to inspire, guide, and lead teams through complex technical challenges will be crucial. If you have the ex... Visa mer
Join Telavox and the Web Desktop Team!
We are looking for a Senior Software Engineer with a back-end focus to join Telavox and the Web Desktop Team. As we expand our business and scale our technology platform, we offer significant opportunities for personal and technical development andadvancement in software engineering and architecture. Your ability to inspire, guide, and lead teams through complex technical challenges will be crucial. If you have the expertise and ambition, we will provide the development opportunities you need to succeed!
Here are the top three qualities we value in our new colleague:
Technical expertise
Coaching skills
Clarity in communicating the team’s technical vision and goals
About the job
Your primary role is to serve as the senior engineer for the customer-facing collaboration suite of product.You will drive the implementation of strategic technical patterns and frameworks across the Telavox web platform. You will be hands-on in developing prototypes and solutions to advance platform architecture, leading and guiding the work of your teammates.
Key Responsibilities:Engineering- Staying updated on emerging technology trends like API strategy, event-driven architecture, and cloud computing to contribute effectively to evolving technology strategies.- Focus on practical solutions that address business challenges sustainably and future-proof.- When you are not identifying opportunities for improvements or designing solutions - you can be found coding a more productive future for our users.Team focus and technical mentorshipCollaborate closely with team members on solution discussions, planning, and issue resolution to foster learning and progression.Sharing your knowledge and experienceAs a Product and Engineering department, we constantly evolve our technology stack and platform. As an experienced senior engineer, you are expected to share your advancements with your teammates and the broader Telavox Engineering community. This responsibility is also an opportunity, as you will have access to broader engineering initiatives to ensure we’re all building and evolving the Telavox platform.
About you
To excel in this role, you have experience in engineering solutions for complex enterprise systems and a degree in Computer Science or a related field.
You demonstrate robust technical expertise and an interest in researching and applying technology trends to add value to the product area and the company. You have current experience with Java using Spring Boot and writing your React code with TypeScript. A big plus is that you have experience in any of the fields of microservices, event-driven architecture, DevSecOps, or cloud.
You are a strong communicator, confidently presenting ideas, influencing decisions, and elaborating complex concepts on others. You also have the ability to mentor and motivate diverse technical teams.
As a person, you are friendly, curious, and eager to learn every day. Join us at Telavox, where we prioritise having fun at work while driving success together!
Alan Diskin, Director of Core Product, Quotes:
“In joining Telavox you will be part of an organisation where you have great impact. It's small enough so that you can make a difference but big enough to provide a stable platform for growing your career”
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected] note: Due to the vacation period, it may take longer than usualto hear back from us!
Learn more about what we do! Visa mindre

Senior Software Engineer

Join Telavox as a Senior Software Engineer At Telavox, the Connectivity team plays a crucial part in influencing the design, implementation, and evolution of our cutting-edge communication platform. We are now expanding the team and are looking for a Software Engineer to join us! Here are the top qualities we value in our new colleague: Interest in crafting high-quality, scalable solutions, testing, and architecture Adapt and thrive in fast-paced envir... Visa mer
Join Telavox as a Senior Software Engineer
At Telavox, the Connectivity team plays a crucial part in influencing the design, implementation, and evolution of our cutting-edge communication platform. We are now expanding the team and are looking for a Software Engineer to join us!
Here are the top qualities we value in our new colleague:
Interest in crafting high-quality, scalable solutions, testing, and architecture
Adapt and thrive in fast-paced environments
Enjoy coaching, developing, and supporting less experienced engineers
About the job
Our team's primary focus is portings, ensuring that end users have a smooth transition when switching operators. You will program and work with relational databases and advanced technologies to contribute to the success of our projects. In this role and team, your ownership is prioritized, and our goal is to enable you to make decisions and pave the way forward. Of course, the team should collaborate on this, but you can expect to have a significant impact on our decisions and direction. We have an exciting journey at hand and will focus on decoupling from our monolith and introducing tons of new technology and architectural designs.Your expertise will be crucial in solving complex technical challenges and in steering the technological direction of our services. Key responsibilities include:
Developing and improving features within our SaaS platform
Writing clean, testable, and efficient code
Participating in code reviews and mentoring junior engineers
Collaborating with product management and other stakeholders to understand user needs and translate them into technical requirements
Contributing to continuous improvement by proposing new technologies and practice

About you
Success in this role demands a blend of technical expertise, a collaborative spirit, and a mindset of continuous improvement. We’re looking for someonewith a solid foundation in software engineering principles and a track record in Java, My , JSP, Spring Boot, and Hibernate.
We would like you to bea problem-solver at heart, able to tackle complex challenges with innovative solutions. To succeed in this role, you need great communication skills and the ability to articulatetechnical concepts.
We also value if you are eager to learn and adapt, stay updated on industry trends and best practices, and share with your team!
A few words from the Hiring Manager Johan:
"I believe a successful team is led by the team. We have a common vision and strategy, but the team will make decisions for us to move closer to our vision. You can expect high impact and ownership of your tasks, and input and initiatives will always be appreciated"

Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering.
We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Mid-level Software Engineer

Join Telavox and the integration team! At Telavox, our Microsoft and Google Integration team is crucial in the development and modernization of our communication platform. We're expanding and are looking for a full-stack developer to join our team!Here are the top qualities we value in our new colleague: Technical expertise Problem-solving mindset Collaboration & communication About the job Our primary focus is on integrating with major platforms like... Visa mer
Join Telavox and the integration team!
At Telavox, our Microsoft and Google Integration team is crucial in the development and modernization of our communication platform. We're expanding and are looking for a full-stack developer to join our team!Here are the top qualities we value in our new colleague:
Technical expertise
Problem-solving mindset
Collaboration & communication
About the job
Our primary focus is on integrating with major platforms like Microsoft and Google, ensuring seamless connectivity for our users. You'll work with Kubernetes (K8s), Java, Microsoft Graph API, OIDC, and MY, leveraging your skills to drive our projects to success. In this role, you'll have significant ownership of your work, making crucial decisions and guiding the technological direction of our services. Collaboration is key, but your expertise will shape our path forward as we modernize our codebase and introduce new technologies.Key responsibilities include:
Solving complex technical challenges and steering the technological integration Writing clean, testable, and efficient code
Conducting code reviews and mentoring junior engineers
About you
Success in this role demands a blend of technical expertise, a collaborative spirit, and a continuous improvement mindset. We’re looking for someone with a solid foundation in software engineering principles and a track record in K8s, Java, REST APIs, OIDC, and My. Experience with Teams application development, Microsoft Entra ID, Okta integrations, SCIM, and event-driven architecture is a plus.You should be a problem-solver at heart, able to tackle complex challenges with innovative solutions. Excellent communication skills are essential, as you'll need to articulate technical concepts clearly.We also value eagerness to learn, adaptability, and staying updated on industry trends and best practices.A few words from the Hiring Manager, Markus Agevik:
"We build a team together! Leadership is built on trust and teamwork. Driving team success and creating a positive work experience together with the team"

Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering.We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to contact Talent Acquisition Partner Ami Faragunaat [email protected]
Learn more about what we do! Visa mindre

Senior Software Engineer - Finance Engineering

Can you take the reins and drive the tech transformation for a rapidly growing company? If so, the Finance Engineering team at Telavox could be a perfect match for you! The Finance Engineering team is crucial at Telavox to the design, development, and evolution of our financial solutions platform. We are expanding and looking for a talented Software Engineer to join us!Here are the top qualities we value in our new colleague: Passion for developing high-qu... Visa mer
Can you take the reins and drive the tech transformation for a rapidly growing company? If so, the Finance Engineering team at Telavox could be a perfect match for you! The Finance Engineering team is crucial at Telavox to the design, development, and evolution of our financial solutions platform. We are expanding and looking for a talented Software Engineer to join us!Here are the top qualities we value in our new colleague: Passion for developing high-quality, scalable solutions
Clarity in communicating the team’s technical vision and goals
Enjoyment in mentoring and supporting less experienced engineers
About the job
Our primary focus is on modernizing our invoicing solutions, ensuring they scale efficiently while handling large volumes of data with precision. You will work with My databases and various technologies to contribute to the success of our projects.
Your role as a senior engineer involves driving the implementation of strategic technical patterns and frameworks across our platform. You'll be hands-on in developing prototypes and solutions to advance platform architecture while collaborating and sometimes leading your teammates' work.
In this role, you will have significant ownership of your tasks and the opportunity to influence our technological direction. While collaboration is essential, we encourage you to take the initiative and drive decision-making processes. We are on an exciting journey to decouple from our monolithic architecture and integrate new technologies and designs. Your knowledge will be crucial in solving complex technical challenges and guiding the technological evolution of our services. Key responsibilities Include: Developing, troubleshooting, and improving our finance platform
Writing clean, testable, and efficient code Participating in code reviews and mentoring junior engineers Focusing on practical solutions that address business challenges sustainably and future-proof About you
Success in this role requires a blend of technical expertise, a collaborative spirit, and a commitment to continuous improvement. We seek someone with a solid foundation in software engineering principles and extensive experience with Java, My, and Hibernate. Experience in Kubernetes and event-driven architecture is a plus.You communicate well in English and can explain technical ideas clearly with a humble approach. You are eager to stay updated with industry trends and best practices.
We value problem-solvers who tackle complex challenges with innovative solutions and great communication skills to articulate technical concepts clearly. A keen interest in learning, adapting, and sharing knowledge is also essential.
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.
Today, we are a fast-growing and profitable company with +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering.
We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more


Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Engineering Manager

Join Telavox as an Engineering Manager in the Partner & Sales Enablement TeamWe are looking for an experienced Engineering Manager to lead our Partner & Sales Enablement team. This role requires a professional with a solid technical background, exceptional leadership skills, and a passion for driving technical transformations.Here are the top qualities we value in our new Engineering Manager: Inspirational leadership Strategic vision and ability to chall... Visa mer
Join Telavox as an Engineering Manager in the Partner & Sales Enablement TeamWe are looking for an experienced Engineering Manager to lead our Partner & Sales Enablement team. This role requires a professional with a solid technical background, exceptional leadership skills, and a passion for driving technical transformations.Here are the top qualities we value in our new Engineering Manager:
Inspirational leadership
Strategic vision and ability to challenge the status quo
Strong technical expertise, especially in managing large, complicated legacy systems
At Telavox, we believe in fostering a culture of innovation and continuous improvement. As an Engineering Manager, you will play an important role in shaping the future of our Partner & Sales Enablement team, driving technical excellence, and ensuring the smooth functioning of our systems.
About the jobAs an Engineering Manager at Telavox, you will oversee the day-to-day operations of the Partner & Sales Enablement team. Your responsibilities will include managing people, planning, optimizing processes, and ensuring the successful execution of our technical roadmap.
A typical day in this role involves:
Conducting standup meetings with the team
Reviewing code and providing mentorship to developers
Collaborating with stakeholders and product area management
Designing solutions for incoming tickets and architectural challenges
Continuously work with and improve monitoring and observability to maintain system performance, reliability, and security

At Telavox, we present an opportunity to advance our established system into the future. Our customers highly appreciate our platform, and we are committed to its continual development. Collaborate with us to shape the future of telecom technology and leave a lasting mark on our industry.
About youWe welcome applicants with diverse experiences, including experience as a Team Lead, Senior, or Lead Developer, which showcases the leadership and technical skills needed for success in this role. Although not mandatory, familiarity with the Telecom industry is beneficial for grasping the unique challenges and dynamics within our field.
Wed like you to have:
Experience with large, complicated legacy systems
Ability to lead technical transformations and modernization efforts

Good to have:
Proficiency in Java, My, and Kubernetes
Experience in transitioning systems to modern solutions

You havean inspirational leadership style and are capable of motivating and guiding team members toward shared goals. You like challenging conventional methodologies, driving innovation, and influencing positive change.
Great communication and collaboration abilities are key to facilitating a productive engagement with team members and stakeholders to create a culture of inclusivity, teamwork, and continuous improvement.If you're ready to lead a dynamic team in a fast-paced environment, we'd love to hear from you!
Why Telavox? Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.
Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more :)
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

Engineering Manager- Phone System Team

Join Telavox as an Engineering Manager for the Phone system team! We are looking for an experienced Engineering Manager to lead our Phone System team. The team is responsible for building our award-winning, global Phone System product. This role requires a professional with a solid technical background, great leadership skills, business acumen, and a passion for driving technical transformations. Here are the top qualities we value in our new Engineering ... Visa mer
Join Telavox as an Engineering Manager for the Phone system team!
We are looking for an experienced Engineering Manager to lead our Phone System team. The team is responsible for building our award-winning, global Phone System product. This role requires a professional with a solid technical background, great leadership skills, business acumen, and a passion for driving technical transformations.
Here are the top qualities we value in our new Engineering Manager:
Inspirational leadership
Strategic vision and ability to drive innovation
Strong technical expertise
At Telavox, we believe in fostering a culture of innovation and continuous improvement. As an Engineering Manager, you will play an important role in shaping the future of our Phone System, driving technical excellence, and ensuring the smooth functioning of our systems.
About the job
As an engineering manager at Telavox, you will oversee the team's day-to-day operations and lead the decision-making process, along with product and design, to achieve our ambition. Your responsibilities will include managing people, planning, optimizing processes, and ensuring the successful execution of our technical roadmap.
Our team is focused on a distributed real-time communications platform. You'll be involved in all aspects of the development lifecycle, from planning and requirements gathering to deployment and monitoring. Responsibilities include designing, developing, and ensuring the availability of core features. We operate autonomously within a broader working group responsible for hardware, networking, infrastructure, and core services.A typical day in this role involves:
Conductingstandup meetings with the team Reviewing code and providing mentorship to developers Collaborating with customers and product area management Product architecture and designing solutions for incoming tickets Pre-sales and solution designContinuously work with and improve monitoring and observability to empower the team's operational work, such as system performance, reliability, and security

At Telavox, we present an opportunity to advance our established system into the future. Our customers highly appreciate our platform, and we are committed to its continual development. Take the lead in shaping the future of telecom technology and leave a lasting mark on our industry.
About you
We welcome applicants with diverse experiences, including experience as a Team Lead, Senior, or Lead Developer, which showcases the leadership and technical skills needed for success in this role. Although not mandatory, familiarity with the Telecom industry is beneficial for grasping the unique challenges and dynamics within our field.
We'd like you to be able to lead technical transformations and modernization efforts and be proficient in: Java and/or C
My and/or Cassandra
Kubernetes
You come with an empowering leadership style and are capable of motivating and guiding team members toward shared goals. You improve conventional methodologies, develop positive change, and influence it.
Great communication and collaboration abilities are key to facilitating a productive engagement with team members and stakeholders to create a culture of inclusivity, teamwork, and continuous improvement.If you're ready to lead a dynamic team in a fast-paced environment, we'd love to hear from you!
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue, +500 Telavoxers in nine countries, and +160 people working in Product and Engineering. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at ann-marie [email protected]
Learn more about what we do! Visa mindre

Senior Software Engineer

Join Telavox and the Web Desktop Team! We are looking for a Senior Software Engineer to join Telavox and the Web DesktopTeam. As we expand our business and scale our technology platform, we offer significant opportunities for personal and technical development andadvancement in software engineering and architecture. Your ability to inspire, guide, and lead teams through complex technical challenges will be crucial. If you have the expertise and ambition, w... Visa mer
Join Telavox and the Web Desktop Team!
We are looking for a Senior Software Engineer to join Telavox and the Web DesktopTeam. As we expand our business and scale our technology platform, we offer significant opportunities for personal and technical development andadvancement in software engineering and architecture. Your ability to inspire, guide, and lead teams through complex technical challenges will be crucial. If you have the expertise and ambition, we will provide the development opportunities you need to succeed!
Here are the top three qualities we value in our new colleague:
Technical expertise
Coaching skills
Clarity in communicating the team’s technical vision and goals
About the job
Your primary role is to serve as the senior engineer for the customer-facing collaboration suite of product.You will drive the implementation of strategic technical patterns and frameworks across the Telavox web platform. You will be hands-on in developing prototypes and solutions to advance platform architecture, leading and guiding the work of your teammates.
Key Responsibilities:Engineering- Staying updated on emerging technology trends like API strategy, event-driven architecture, and cloud computing to contribute effectively to evolving technology strategies.- Focus on practical solutions that address business challenges sustainably and future-proof.- When you are not identifying opportunities for improvements or designing solutions - you can be found coding a more productive future for our users.Team focus and technical mentorshipCollaborate closely with team members on solution discussions, planning, and issue resolution to foster learning and progression.Sharing your knowledge and experienceAs a Product and Engineering department, we constantly evolve our technology stack and platform. As an experienced senior engineer, you are expected to share your advancements with your teammates and the broader Telavox Engineering community. This responsibility is also an opportunity, as you will have access to broader engineering initiatives to ensure we’re all building and evolving the Telavox platform.
About you
To excel in this role, you have experience in engineering solutions for complex enterprise systems and a degree in Computer Science or a related field.
You demonstrate robust technical expertise and an interest in researching and applying technology trends to add value to the product area and the company. You have current experience with Java using Spring Boot and writing your React code with TypeScript. A big plus is that you have experience in any of the fields of microservices, event-driven architecture, DevSecOps, or cloud.
You are a strong communicator, confidently presenting ideas, influencing decisions, and elaborating complex concepts on others. You also have the ability to mentor and motivate diverse technical teams.
As a person, you are friendly, curious, and eager to learn every day. Join us at Telavox, where we prioritise having fun at work while driving success together!
Alan Diskin, Director of Core Product, Quotes:
“In joining Telavox you will be part of an organisation where you have great impact. It's small enough so that you can make a difference but big enough to provide a stable platform for growing your career”
Why Telavox?
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries. We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]
Learn more about what we do! Visa mindre

A Senior Software Engineer to Telavox

Join Our Team as a Software Engineer at Telavox Top Qualities We're Looking For ? adapt and thrive in fast-paced environments ? an interest in crafting high-quality, scalable solutions, testing, and architecture ?enjoy coaching, developing, and supporting less experienced engineers About the Role As a Software Engineer at Telavox and the Connectivity team, you will play a crucial role in influencing the design, implementation, and evolution of our cut... Visa mer
Join Our Team as a Software Engineer at Telavox
Top Qualities We're Looking For

? adapt and thrive in fast-paced environments

? an interest in crafting high-quality, scalable solutions, testing, and architecture

?enjoy coaching, developing, and supporting less experienced engineers

About the Role

As a Software Engineer at Telavox and the Connectivity team, you will play a crucial role in influencing the design, implementation, and evolution of our cutting-edge communication platform. Our team's primary focus is portings, i.e. ensuring that end users have a smooth transition when switching operators. You will be programming, and working with relational databases and advanced technologies to contribute to the success of our projects.

In this role and team, your ownership is prioritized and our goal is to enable you to make decisions and pave the way forward. This should of course be a collaboration by the team, but you can expect to have a significant impact on our decisions and direction. We have an exciting journey at hand and will focus on decoupling from our monolith and introducing tons of new technology and new architectural designs.

Your expertise will be crucial in solving complex technical challenges and in steering the technological direction of our services. Key responsibilities include:

- Developing and enhancing features within our SaaS platform, ensuring high performance and responsiveness

- Leading by example in writing clean, testable, and efficient code

- Participating in code reviews and mentoring junior engineers

- Collaborating with product management and other stakeholders to understand user needs and translate them into technical requirements

- Contributing to continuous improvement by proposing new technologies and practices







Who You Are
Success in this role demands a blend of technical prowess, a collaborative spirit, and a continuous improvement mindset. We’re looking for someone:

- With a solid foundation in software engineering principles and a track record in Java, My , JSP, Spring Boot, and Hibernate.

- Who is a problem-solver at heart, able to tackle complex challenges with innovative solutions

- With great communication skills, capable of articulating technical concepts to non-technical stakeholders

- Eager to learn and adapt, staying updated of industry trends and best practices

A few words from the Hiring Manager Johan:

I believe a successful team is led by the team, we have a common vision and strategy but the team will together take decisions for us to move closer to our vision. You can expect high impact and ownership of your tasks and input and initiatives will always be appreciated"






Why Telavox? ????
At Telavox, we’re more than just a tech company. We’re a family of innovators, thinkers, and collaborators dedicated to transforming the way businesses communicate.

Unlike our competitors, we own our platform and develop everything ourselves in-house.

We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you’ll not only contribute to state-of-the-art technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you’ll enjoy our legendary company events, personal development opportunities, and much more!

Ready to Make an Impact? Apply Today!
At Telavox, we don´t focus on fitting in; we focus on making room for everyone and encouraging applicants from all backgrounds to apply.

Join Telavox, where diversity fuels our innovation. Apply now and be a part of a team committed to creating a truly inclusive workplace!
Don’t miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let’s explore what we can achieve together!

For any questions, feel free to reach out to our Talent Acquisition Partner Ami Faraguna at [email protected]

Discover More About Our Innovations! ?? Visa mindre

Software Developer Connectivity

Are you ready to advance in your Engineering career? At Telavox, we're on the lookout for an Engineering Developer to join our Connectivity team and be a key player in our tech journey. Our team's primary focus is portings, i.e. ensuring that end users have a smooth transition when switching operators. About you ???? If you have been coding for 3-7 years, and are passionate about software development, design, testing, and architecture, this is your gold... Visa mer
Are you ready to advance in your Engineering career?

At Telavox, we're on the lookout for an Engineering Developer to join our Connectivity team and be a key player in our tech journey. Our team's primary focus is portings, i.e. ensuring that end users have a smooth transition when switching operators.

About you ????

If you have been coding for 3-7 years, and are passionate about software development, design, testing, and architecture, this is your golden opportunity!

We're not just looking for an experienced Engineering Developer we want someone really good with technology, a coder who can turn tough problems into simple solutions. If you also are someone with the ability to support both your team and less experienced developers, you might be the person we're looking for.

About the job ????

As an Engineering Developer at Telavox, you'll play a key role in innovating and working together. You'll work with different programming languages, relational databases, and various technologies like:

Java,
My
JSP
Spring Boot
Hibernate.

About the team
We are a team of four getting ready to grow and face new challenges.

In this role and team, your ownership is prioritized and our goal is to enable you to make decisions and pave the way forward. This should of course be a collaboration by the team, but you can expect to have a significant impact on our decisions and direction. We have an exciting journey at hand and will focus on decoupling from our monolith and introducing tons of new technology and new architectural designs.

A few words from the Hiring Manager Johan:

I believe a successful team is led by the team, we have a common vision and strategy but the team will together take decisions for us to move closer to our vision. You can expect high impact and ownership of your tasks and input and initiatives will always be appreciated"

Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.8b in revenue and +470 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
At Telavox, we don´t focus on fitting in; we focus on making room for everyone.
Research shows people from unrepresented groups tend to hold back from applying unless they don´t tick every box on the qualification list - but don´t let that stop you.

Join Telavox, where diversity fuels our innovation. Apply now and be a part of a team committed to creating a truly inclusive workplace!

We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner; Ami Faraguna: [email protected]

Learn more about what we do! ?? Visa mindre

Tech Lead

Ansök    Apr 9    Telavox AB    Frontend-utvecklare
A Tech Lead forTelavox!We are looking for a Tech lead to join Telavox and the Core Product Team. As we expand our business and scale our technology platform, we are offering significant opportunities for personal and technical development, as well as advancement in software engineering and architecture. Your ability to inspire, guide, and lead teams through complex technical challenges will be crucial. If you have the expertise and ambition, we will provid... Visa mer
A Tech Lead forTelavox!We are looking for a Tech lead to join Telavox and the Core Product Team. As we expand our business and scale our technology platform, we are offering significant opportunities for personal and technical development, as well as advancement in software engineering and architecture. Your ability to inspire, guide, and lead teams through complex technical challenges will be crucial. If you have the expertise and ambition, we will provide the development opportunities you need to succeed!
Here are the top three qualities we value in our new Tech Lead: Strong technical expertise
Effective leadership and coaching skills
Clarity in communicating the team’s technical vision and goals
About the job As a Tech Lead, your primary role is to serve as the senior engineer for customer-facing collaborations suite of product. You will drive the implementation of strategic technical patterns and frameworks across the Telavox web platform. You will be hands-on in developing prototypes and solutions to advance platform architecture, leading and guiding the work of your teammates. Key Responsibilities:Engineering-Stayingupdated on emerging technology trendslike API strategy, event-driven architecture, and cloud computing to contribute to evolving technology strategies effectively.-Focus on practical solutions that address business challenges sustainably and future-proof. -When you are not identifying opportunities for improvements or designing solutions - you can be found coding a more productive future for our users. Team focus and technical mentorshipCollaborate closely with team members on solution discussions, planning, and issue resolution to foster learning and progression. Sharing your knowledge and experienceAs a Product and Engineering department, we constantly evolve our technology stack and platform. As an experienced senior engineer, you are expected to share the advancements you are making - with your teammates and the broader Telavox Engineering community. This responsibility is also an opportunity, as you will have access to broader engineering initiatives to ensure we’re all building and evolving the Telavox platform.
Alan Diskin, Director of Core Product, Quotes:
“In joining Telavox you will be part of an organisation where you have great impact. It's small enough so that you can make a difference but big enough to provide a stable platform for growing your career”
About youTo excel in this role, you have experience in engineering solutions for complex enterprise systems, coupled with a degree in Computer Science or a related field.
You demonstrate robust technical expertise and an interest in researching and applying technology trends to add value to the product area and the company. You have current experience with Java using Spring Boot and writing your React code with TypeScript. A big plus will be if you have experience in any of the fields of microservices, event-driven architecture, DevSecOps, or cloud.
You are a strong communicator, confidently presenting ideas, influencing decisions, and elaborating complex concepts on others and have the ability to mentor and motivate diverse technical teams.As a person, you are friendly, curious, and eager to learn every day. Join us at Telavox, where we prioritise having fun at work while driving success together!
Why Telavox? Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.
Today, we are a fast-growing and profitable company with +1.9b in revenue and +500 Telavoxers in nine countries.We pride ourselves on creating an inclusive, supportive culture where everyone can thrive. By joining us, you will not only contribute to our technology but also be part of a company that values work-life balance, continuous learning, and community. Plus, you will enjoy our legendary company events, personal development opportunities, and much more :)
Are you interested in becoming part of Telavox? Apply now!At Telavox, we don't focus on fitting in; we focus on making room for everyone.
Join Telavox, where diversity fuels innovation. Apply now to join a team committed to creating a truly inclusive workplace.
Do not miss out on this exciting opportunity to grow your career and make your mark on the future of telecom technology. Send your application our way, and let us explore what we can achieve together!
For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at [email protected]

Learn more about what we do! Visa mindre

Engineering Manager

As a successful SaaS company, Telavox is scaling up into new markets. As part of our journey, we are looking for a leader who enjoys working in a fast-paced, product-driven (and really fun!) environment to lead a team of up to 8-10 Software Developers creating products and features that help us win globally ???????? This is an exciting opportunity for someone with a SW Developer or Tech lead background, seeking a challenge to grow a team, evolve how we... Visa mer
As a successful SaaS company, Telavox is scaling up into new markets.

As part of our journey, we are looking for a leader who enjoys working in a fast-paced, product-driven (and really fun!) environment to lead a team of up to 8-10 Software Developers creating products and features that help us win globally ????????



This is an exciting opportunity for someone with a SW Developer or Tech lead background, seeking a challenge to grow a team, evolve how we work, and deliver value for an ever-increasing customer base.

About the job
The role of Engineering Manager involves embracing some interesting challenges around designing for the future of Telavox's growth.

Your main focus will be:

Grow (recruit) and scale a team of SW Developers.

Focus on talent through a mix of coaching, performance measurement, employee growth and retention.

Product delivery using an agile mindset.

Responsibility for influencing, evolving and executing on the product and technology roadmaps.

Active participation, as part of the product area management team, in strategic discussions that shape and evolve the product area of 4 teams and 25+ colleagues.

Tech-wise; you will be a big part in ensuring that we make the right choices in terms of tools and technologies for your area where the typical technologies currently include Java, APIs, MySql and more.

Your main objective will be to build a self-sufficient and highly motivated team of Software Engineers, focused on making our users’ life easier and more productive.

Read more about the position here (https://www.canva.com/design/DAFxIS0Bd3Y/MxHX6YEtY9Zmm3ASup-bAw/view?utm_content=DAFxIS0Bd3Y&utm_campaign=designshare&utm_medium=link&utm_source=editor)

About you
This is an excellent opportunity for a leader who wishes to grow their capability and have a positive impact on their team and the organisation as a whole - a chance to make a real difference!

Important skills for our Engineering Managers include:

The desire and ability to build a balanced and diverse team.

Lead with empathy using a people-centric approach.

Demonstrate determination and resolve to affect positive change.

A technology background to facilitate strategic technical discussions. If you still enjoy coding and design then there’s scope to do some of that too - but it's not a requirement for the role.

Some extra superpowers you might bring to the role:

Previous leadership experience managing people and teams.

Being a servant leader, enabling success through others.

Understanding the "Why" and being able to articulate it to your team.

Prior experience in telecommunications…but no worries if that’s not the case!


The team
You will lead the Partner Sales & Enablement Team at Telavox, where we're on a mission to create the ultimate BSS system (it’s a telecom thing! ????) for Telavox. Our system is the backbone that enables Telavox and our retailers to sell, support and configure their customers. ???? Read more about the team here (https://www.canva.com/design/DAFxIS0Bd3Y/MxHX6YEtY9Zmm3ASup-bAw/view?utm_content=DAFxIS0Bd3Y&utm_campaign=designshare&utm_medium=link&utm_source=editor)

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.8b in revenue and +450 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected] Visa mindre

Product Designer - Shape the Future of Telavox

Ansök    Okt 20    Telavox AB    Frontend-utvecklare
If you're ready to join a dynamic UX team and make your mark in an industry-leading, design-led telecom company, we have an exciting opportunity for you! We're now seeking a Product Designer to help us shape the future of our product. If you're someone who thrives at the intersection of business, technology, and user-friendliness, you will be in the right place! Staying updated on cutting-edge tech trends, will open up numerous opportunities for you to... Visa mer
If you're ready to join a dynamic UX team and make your mark in an industry-leading, design-led telecom company, we have an exciting opportunity for you!

We're now seeking a Product Designer to help us shape the future of our product.

If you're someone who thrives at the intersection of business, technology, and user-friendliness, you will be in the right place!

Staying updated on cutting-edge tech trends, will open up numerous opportunities for you to integrate your interests into your job.

About the job
Get ready to dive into the action! As a key player in our team of five, you'll be at the forefront of developing systems and design solutions for our growing product.

We're offering you a unique chance to shape our product's journey, from the initial spark to its exciting 2.0 version.

You will join a stable and successful team that not only encourages innovation but also allows you to take lead and push your boundaries. Our work environment highly values feedback, collaboration, and open communication.

Here's the fun part - your role will involve:

Collaborating with cross-functional teams to make sure the right needs are gathered and validated.

Ideate design solutions, and create user journey mappings with the rest of the design team.

Actively participating in an early, two-way feedback exchange on the collective work with your colleagues.

Deliver solutions and pitches to the agreed-upon fidelity to development teams, while maintaining a close dialogue during the implementation to ensure the right compromises and opportunities are addressed.

Learn more about what we do! ??
About you
If you have the curiosity, and a passion for transforming complex Product challenges into user-friendly solutions, our team is where your joy awaits.

We believe in bridging the gap between design and code even further, which is why we're seeking a Product Designer who possesses an understanding of modern software development processes and a general understanding of SaaS architecture.

You don't need to be an aesthetic expert because our design system, and team colleagues, have that covered. However, if you bring a touch of creative flair, it's a welcome bonus.

We believe you might have:

A bachelor's degree or higher in design and/or engineering.
Previous experience in design or software development with an interest in Product and UX Design.
An analytical and problem-solving approach to design thinking.
A strong understanding of various UX frameworks and the ability to apply them effectively.
The capability to deliver digital sketches and a portfolio showcasing your work.
Experience working with Agile processes.
Proficiency in UX design tools like Figma and/or Sketch.
An understanding of various testing frameworks and the ability to discuss and apply them.

Last but definitely not least, you positively radiate excitement when the conversation turns to technology and product development! That's the kind of energy that slots perfectly into our team and will set you up for greatness in this role.

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.8b in revenue and +450 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected]. Visa mindre

Marketing Coordinator

Ansök    Okt 6    Telavox AB    Marknadskoordinator
What makes you smile at work? Is it checking off your to-do list at the end of the day? Is it making sure that all of the pieces of your structured puzzle come together and you get to deliver on time? Is it when you take a "new way of thinking" approach to problem-solving and contribute to the bigger picture even with the smallest task? Telavox's Marketing team is looking for a new Marketing Coordinator! To love being part of this team, you need to be a p... Visa mer
What makes you smile at work? Is it checking off your to-do list at the end of the day? Is it making sure that all of the pieces of your structured puzzle come together and you get to deliver on time? Is it when you take a "new way of thinking" approach to problem-solving and contribute to the bigger picture even with the smallest task?

Telavox's Marketing team is looking for a new Marketing Coordinator! To love being part of this team, you need to be a people person who's not afraid of getting your hands dirty, tackling all kinds of tasks, and bringing lots of ideas to the table. You both dare to give feedback to others' ideas and have your thoughts tested to reach our common goal - creating rewarding conversations for our customers, partners, and stakeholders. ????

About the job ????????

As our new Marketing Coordinator, you will work collaboratively in our Global Marketing department. You will support the marketing department's initiatives and act as a project manager with planning, executing, and tracking general marketing programs such as events, merchandise, and social media. You will also support creating emails, sales collateral, sales presentations, etc.

You will also ensure that communication on our organic social media and review sites like Trustpilot is planned and executed in collaboration with Marketing & HR. You are the one who keeps track of and reports merchandise orders and event spending according to the set budget.

As a Marketing Coordinator, you are the natural communicator and spider-in-web where you develop & maintain relationships with relevant key partners and stakeholders, both internal and external.

About you ??
To have lots of fun and be successful in this role, we believe you are a doer and a systematic & structured project leader who drives your projects forward with both quality and speed. You are great at planning, accurate in details, and a real team player who excels in collaboration within all levels of an organization.

You effectively and professionally communicate in written and verbal format. And you think it's essential to stay up-to-date with marketing trends and potential new channels and strategies to keep us ahead. You have an eye for what looks good, what creates value, and are ambitious and like to try new things.

In addition to that, you:

Probably have at least 1-3 years of experience in a similar role and a BSc. in marketing, event management, project management, or equivalent.

Can make easy layouts and smaller design tasks and have dabbled in photo and/or film editing.

Have experience in the tech industry and/or B2B

Have encountered Hubspot before (advantageous)

As a person, you are friendly, curious, and have an eagerness to learn every day! We believe having fun at work is the key to success and are excited to grow with new colleagues with an open mindset and positive energy! You are fluent in English and Swedish, another Nordic language would be the icing on the cake but not a must.

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner, Linus Nilsson, at [email protected].

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today, we are a fast-growing and profitable company with +1.8b in revenue and +470 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Learn more about what we do! ?? Visa mindre

Business Controller

Ansök    Okt 5    Telavox AB    Business controller
Are you ready to unlock your potential as a Business Controller? Join us to shape the financial future of a dynamic and innovative company, making a direct impact on our growth and success! ???? About the job ???????? In the job as Business Controller, you will be a finance business partner working together with commercial steering groups to conduct continual Business Reviews and collaborate with cross-functional teams, including Sales, Customer Operation... Visa mer
Are you ready to unlock your potential as a Business Controller? Join us to shape the financial future of a dynamic and innovative company, making a direct impact on our growth and success! ????

About the job ????????
In the job as Business Controller, you will be a finance business partner working together with commercial steering groups to conduct continual Business Reviews and collaborate with cross-functional teams, including Sales, Customer Operations, Customer Success, and Product, to provide financial insights and support strategic decision-making. In addition to that you will also continually analyze performance and maintain data quality for operational and strategic KPIs such as CAC and CLTV.

The role also includes responsibilities for:

Continually work with our operational KPIs to deliver insights for our commercial departments.

Work together with our commercial departments in organizational target setting.

Cost control & optimization in collaboration with Financial Control to monitor and control operating expenses and evaluate the financial impact of initiatives.

Create and maintain OPEX allocation in order to analyze and optimize our running investment and divestment decisions.

Lead business-related ad-hoc analysis.

About you ??
To do well and have lots of fun in this role, we believe that you have at least 2-3 years of experience working with similar responsibilities at a Big Four company or similar. You have worked closely with a commercial organization, and you probably have a BSc degree in Business, Finance, or another related field (MSc is advantageous). You are a natural DOER and ready to roll up your sleeves, we need it!

Furthermore, it’s advantageous if you have:

Working with operational KPIs where you are strong in both analyzing and executing

Experience working in the same or nearby industry (e.g. telco, SaaS, or/and IT)

As a person, you are friendly, curious, and have an eagerness to learn every day! We believe that having fun at work is the key to success and are excited to grow with new colleagues with an open mindset and lots of positive energy!

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected].

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.8b in revenue and +470 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Learn more about what we do! ?? Visa mindre

Performance Marketing Specialist

Ansök    Okt 5    Telavox AB    Marknadsassistent
Are you a proactive partner within marketing with vast experience in GA4, Google Ads, and Social Media advertising? Then you might be our dream colleague! About the job ???????? Your main mission in the role as Performance Marketing Manager is to, together with the Field- and Partner Marketing Managers, design and execute digital performance marketing campaigns to find and attract new customers that will benefit from the Telavox solutions. The key channe... Visa mer
Are you a proactive partner within marketing with vast experience in GA4, Google Ads, and Social Media advertising? Then you might be our dream colleague!

About the job ????????
Your main mission in the role as Performance Marketing Manager is to, together with the Field- and Partner Marketing Managers, design and execute digital performance marketing campaigns to find and attract new customers that will benefit from the Telavox solutions.

The key channels that will partly be under your responsibility will be both owned (for instance, but not exclusively: website (incl. management), email marketing) and paid (Social Media, SEM, ABM). You will plan and execute paid and organic campaigns and initiatives in all relevant digital channels, as well as track and optimize these on a continuous basis.

Another important responsibility in the role will be to take ownership of independent and internal reporting including Google Analytics, conversion optimization, tracking, and optimizations connected to the paid marketing channels.

The role also includes responsibilities for:

Tracking and analyzing channel performance and adjusting spend, strategies, and activities accordingly.

Actively take part in recurring operational planning and execution with Marketing Managers and stakeholders within the Rev.Ops team.

Proactively conduct analysis and subsequent recommendations from performance data in Google Analytics, in all markets where Telavox is active.

Own and handle UTM structure as well as Hubspot Campaign Structure

About you ??
To do well and have lots of fun in this role, you need to have demonstrated expertise and a strong track record in B2B performance marketing in a range of channels and at least some years of experience working with GA4, Google Ads, and Social Media advertising. If you have the Hubspot Marketing Software Certification and/or experience in website management (WordPress), it would be really awesome!

You are analytical and systematic and you have the ability to process large amounts of data, pinpoint behavioral trends, set up hypotheses, and test them in a structured way. As the opportunities for B2B performance marketing keep evolving, your passion and curiosity for performance marketing ensures that you stay up to date with the latest trends and developments within the area.

As a person, you are friendly, and have an eagerness to learn every day! We believe that having fun at work is the key to success and are excited to grow with new colleagues with an open mindset and lots of positive energy!

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected].

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.8b in revenue and +470 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ???? As we expand our operations, we are seeking a talented Price and Packaging Specialist to join our team in Malmö.

Learn more about what we do! ?? Visa mindre

Business Controller (Senior)

Ansök    Okt 5    Telavox AB    Business controller
Are you ready to unlock your potential as a Business Controller? Join us to shape the financial future of a dynamic and innovative company, making a direct impact on our growth and success! About the job ???????? Your main mission as a Business Controller (Senior) is to be a collaborative business partner to the commercial organization when it comes to finance. In the role you will be responsible for setting targets that properly align with Telavox’s stra... Visa mer
Are you ready to unlock your potential as a Business Controller? Join us to shape the financial future of a dynamic and innovative company, making a direct impact on our growth and success!

About the job ????????
Your main mission as a Business Controller (Senior) is to be a collaborative business partner to the commercial organization when it comes to finance. In the role you will be responsible for setting targets that properly align with Telavox’s strategy, as well as making sure that our KPIs are able, and suitable, to be used as operational targets.

With your great business acumen, you understand, analyze, and explain all angles of business models, complex business cases, and financial statements. You identify the big picture, key drivers, opportunities, and risks

Furthermore, you will be working together with commercial steering groups to conduct Business Reviews and collaborate with cross-functional teams, including Sales, Customer Operations, Customer Success, and Product, to provide financial insights and support strategic decision-making.

The role also includes responsibilities for:

Continually work with our operational KPIs such as CAC, CLTV, and NRR to deliver insights for our commercial departments.

Work together with our strategy and commercial departments in organizational target setting, making sure that our business units are incentivized in alignment with Telavox’s overall strategy

Cost control & optimization in collaboration with Financial Control to monitor and control operating expenses and evaluate the financial impact of initiatives.

Create and maintain OPEX allocation in order to analyze and optimize our running investment and divestment decisions.

Lead business-related ad-hoc analysis.

About you ??
To do well and have lots of fun in this role, we believe that you have at least +7 years working in a similar role at a fast-moving company working closely with a commercial organization. You probably have a BSc degree in Business, Finance, or another related field (MSc is advantageous). You are a natural DOER and ready to roll your sleeves up, we need it!

Furthermore, you are experienced in:

Being a strategic partner towards commercial departments

Working with operational KPIs where you are strong in both analyzing and executing

Working in the same or nearby industry is advantageous (e.g. telco, SaaS, or/and IT)

Experience in Management Consulting role (advantageous)

As a person, you are friendly, curious, and have an eagerness to learn every day! We believe that having fun at work is the key to success and are excited to grow with new colleagues with an open mindset and lots of positive energy!

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected].

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.8b in revenue and +470 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ???? As we expand our operations, we are seeking a talented Price and Packaging Specialist to join our team in Malmö.

Learn more about what we do! ?? Visa mindre

Telavox's Full-stack Coding Journey Awaits You! ????

Buckle up, as we jazz things up! Telavox is the place for some serious fun for coding gurus with experience from object-oriented programming alongside Javascript ???? If you long to code in Java & React, have a longer professional experience, and would like to be part of a tech movement, this is a story you should be part of! Alan Diskin, Director of Core product, Quotes: In joining Telavox you will be part of an organisation where you have great impact... Visa mer
Buckle up, as we jazz things up! Telavox is the place for some serious fun for coding gurus with experience from object-oriented programming alongside Javascript ????

If you long to code in Java & React, have a longer professional experience, and would like to be part of a tech movement, this is a story you should be part of!

Alan Diskin, Director of Core product, Quotes:

In joining Telavox you will be part of an organisation where you have great impact. It's small enough so that you can make a difference, but big enough to provide a stable platform for growing your career”

About the job
In this role, you will drive new development and play a crucial part in the upcoming tech transformation journey. Let us tell you what, why and with whom!

What you will be doing

You will be working on adding new functionality and building new features for smarter communication in Java and React, in parallel with the ongoing tech transformation that our 20+ year-old product company is undergoing.

Our customers and customer support agents currently receive phone calls flawlessly through a seamless experience, which we are truly proud of! We're now rolling up our sleeves as we gear up to enable more ways of communication on our platform ????

This is where you come in! Your fresh perspectives and fresh tech skills will make a crucial contribution to the team and the features we are developing.

Technically speaking, we're all in on an exciting tech and product roadmap journey. We are adding value by enhancing our layout and architecture, and making things work better. Our main goal? Making our customers' workdays better when it comes to communication.

Your colleagues

Exciting things are happening at Telavox, and many of us thrive in this dynamic environment. You will belong to a team, which brings together expertise in Java for the backend and React for the frontend, creating a dynamic full-stack synergy.

Summarizing all the fantastic opportunities in a single job ad for the Software Developer role at Telavox is a formidable task, leading us to provide a comprehensive presentation of our offering, so be sure to check it out (https://www.canva.com/design/DAFcbr9cp-o/DsAiLptSmpkuTw5kLnpvnQ/view?utm_content=DAFcbr9cp-o&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink#1)!

Why not take a moment to introduce yourself to our Engineering Manager, Emil Tinebo (https://www.linkedin.com/in/emiltinebo/), who is enthusiastic about sharing more about the exciting developments happening within his team?????

About you
We're in search of a dynamic individual who not only bring their coding expertise to the table but also actively engages in discussions and provides valuable input.

Your background should showcase hands-on experience with either Java or React, and your adaptability is a pivotal asset as you'll be tackling tasks on both the back-end and front-end.

For this particular full-stack position, we're seeking someone with experience from:

Java and/or React (preferably both)

REST APIs

(My)

Cloud (an area we are currently exploring and your experience will be valued)

Experience from tech transformation - we are taking our platform to the next level. Are you in for the ride?

Experience from modern architecture - learn from the past and embrace the future. Help us make our code base state of the art!

Teamwork is another cornerstone of this role, making prior experience collaborating within a team environment highly prized. Your ability to foster collaboration and potentially mentor junior team members adds significant value to our team.

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected] Visa mindre

Partner Support Agent

Ansök    Okt 4    Telavox AB    Kundtjänstmedarbetare
1 års föräldravikariat med chans till tillsvidareanställning därefter! ???? Vi behöver dig! Dig som vill jobba med att vårda, utveckla och sätta stjärnglans på våra kunders och återförsäljares vardag! Häng med oss på Telavox! ???? Om jobbet ????????? Våra kunder kan delas upp i två: våra direktkunder, som våra egna säljare signerat åt oss, och våra återförsäljarens kunder som våra återförsäljare signerat åt oss. Dessa återförsäljarna har allt mellan 2 ti... Visa mer
1 års föräldravikariat med chans till tillsvidareanställning därefter! ????

Vi behöver dig! Dig som vill jobba med att vårda, utveckla och sätta stjärnglans på våra kunders och återförsäljares vardag! Häng med oss på Telavox! ????

Om jobbet ?????????
Våra kunder kan delas upp i två: våra direktkunder, som våra egna säljare signerat åt oss, och våra återförsäljarens kunder som våra återförsäljare signerat åt oss. Dessa återförsäljarna har allt mellan 2 till 50 anställda, är spridda på cirka 100 kontor runt om i landet och står idag för halva vår omsättning.

Som en del i vårt supporteam tar du hand om våra återförsäljare och ser till att deras kunder är nöjda med sin lösning. Via telefon och mail hanterar du olika typer av ärenden kopplade till våra återförsäljare och din roll är rådgivande och supporterande. Du sitter i vår 2nd line support med mål att ta ca. 25 samtal om dagen och lösa 10 ärenden via mejl.

Många av våra fantastiska återförsäljare har jobbat med att sälja våra produkter i flera år medan vissa är nya i samarbetet. Eftersom du kommer att ha daglig kontakt med flera av dina återförsäljare handlar jobbet till stor del om att bygga relationer med dessa. Du kommer vara del av ett team på 7 personer som uteslutande jobbar med att uppnå maximal nöjdhet för alla dessa återförsäljare.

På Telavox är det viktigt att vi roligt på jobbet och du strävar ständigt efter att återförsäljaren ska känna samma glädje i allt samarbete med oss!

Om dig ????
Du älskar samarbete med människor och kommer ifrån en relationsbyggande roll där du har arbetat såväl supporterande som rådgivande och gärna med en tekniskt utmanande produkt, tjänst eller bransch.

Utöver social skicklighet sätter vi stort värde på att du är:

- Relationsbyggande - Du kommer både bygga och vårda relationerna till dina återförsäljare- gör de som ringer in till dina vänner!
- Teknikintresserad - De flesta återförsäljarna har jobbat med Telavox och i telefonibranschen i många år och det är din uppgift att hjälpa dem. Eftersom vi levererar IP-telefoni så är det bra om du baskunskaper inom IT / telefoni.
- Innovativ och driftig - Våra återförsäljare kommer med mycket frågor och önskemål om förbättringar, din uppgift blir att besvara frågorna och driva på utvecklingen av våra tjänster och produkter. Hos oss har man mycket frihet under ansvar.



Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected].

Lär dig mer om vad vi gör! ?? Visa mindre

Third Line Tekniker

När den första stationära datorn hamnade i dina händer; fascinerades du också över tekniken? Tog du snabbt reda på hur hårdvara och mjukvara hängde ihop och blev du den som hela släkten ringde för att fixa nätverket när det strulade? Vårt teknikintresserade gäng hoppas att just du vill komma och jobba med oss! Om tjänsten Hos oss får du vara del av en spännande och varierande arbetsmiljö där ingen dag är den andra lik. Du blir högst involverad i våra te... Visa mer
När den första stationära datorn hamnade i dina händer; fascinerades du också över tekniken? Tog du snabbt reda på hur hårdvara och mjukvara hängde ihop och blev du den som hela släkten ringde för att fixa nätverket när det strulade?

Vårt teknikintresserade gäng hoppas att just du vill komma och jobba med oss!

Om tjänsten
Hos oss får du vara del av en spännande och varierande arbetsmiljö där ingen dag är den andra lik. Du blir högst involverad i våra tekniska utmaningar och får möjlighet att samverka med många delar av organisationen när du löser dessa????De tekniska utmaningarna kan bestå av:

? Felsökning, konfiguration och ärenderegistrering.

? Dialog med globala leverantörer och underleverantörer för att utreda tekniska problem.

? Hantering av felanmälningar och intern samverkan för att våra utvecklare ska kunna bygga om plattformen enligt kundens önskemål.

?Implementation av nya funktioner, testning och verifiering i samarbete med utvecklingsavdelningen.

? Produktutveckling då vi hjälper produktteamen att prioritera, fixa buggar samt hitta lösningar inför en release.

?????Ibland händer det också att några av oss felsöker kod som våra utvecklare knackat ner. Känner du dig hemma i kod, får du gärna haka på utmaningen!

Teamet????
Du kommer att välkomnas av ett gäng hjälpsamma kollegor med mycket energi och driv. Vi är ett sammansvetsat och hjälpsamt team med stort teknikintresse! Vi gillar när det går fort och när mycket händer omkring oss.

Då Telavox har byggt sin egen produkt, är vi redo att ge dig den utbildning och introduktion som behövs för att du ska bli lika vass som oss på att lösa de tekniska utmaningar som dyker upp????

På Telavox tror vi starkt på att man ska få ägna sig åt det man tycker är kul. Ett genuint teknikintresse i kombination med att vi har massor att göra gör att vi är öppna för förslag. Det finns stora möjligheter att styra upp sina projekt själv och hitta egna vägar till lösning.

Vi ser fram emot att höra dina preferenser kopplat till verktyg, språk och metod för att nå otroliga resultat.


Learn more about what we do! ??

Om dig!
Vi har endast några få hårda krav för tjänsten. Du behöver ha ett genuint teknikintresse och tycka det är kul att felsöka????????

Hur många av dessa tekniker har du arbetat med eller hört talas om? Kan du checka några av boxarna, kommer du rocka som vår Third Line Tekniker! ????

?

?Erfarenhet av Java eller Javascript

?Navigera via SSH, Navigering i Bash Terminal/Linux OS

?Erfarenhet av SIP

?Felsökning hårdvara - Headset,Internal audio - Windows/MacOS

?Felsökning Microsoft Azure & Microsoft Miljöer t.ex Microsoft Teams.

?Monitorering t.ex Graphite/Grafana,Observium,Icinga

?TCP/IP,Ethernet,UDP,ARP,HTTP/HTTPS, DHCP,DNS,SFTP, LAN,VLAN,WiFi

?Terminalprovisionering av VOIP/SIP Terminaler

?Mobilprovisionering (XML/SOAP) och förståelse av Mobilt Radionät GSM/UMTS/LTE/5G

?HTML/Markup Language & Node.js

?Operativsystem och generell mjukvara - Windows & MacOS

För att passa in i teamet och på Telavox behöver du vara lösningsfokuserad och nyfiken. Du är en kunskapssökande person som har lätt för att ta kontakt med människor och kan snacka lika väl med en utvecklare om buggar eller med en kund om leverans. Du trivs med att arbeta i team och tycker om när det händer grejer! Du kan det där med att multitaska och har lätt för att hantera snabba puckar och förändringar.

För tjänsten är det ett stort plus om du behärskar fler språk än svenska och engelska i både tal och skrift, gärna spanska! ????

Telavox är platsen att vara på!
Sedan Telavox resa startade 2002 har vi stärkt vår position som den ledande och framåtblickande kommunikationsplattformen för företag. Vi erbjuder telefoni, PBX, meddelandehantering, möten och kontaktcenter i en enkel plattform. Till skillnad från våra konkurrenter äger vi vår plattform och utvecklar allt själva in-house.

Idag är vi ett snabbväxande och lönsamt företag med +1,7 miljarder i omsättning och +400 Telavoxare i nio länder???? Förutom att vara en del av ett entreprenöriellt och framåtblickande teknikföretag kan vi erbjuda dig en varmhjärtad kultur, legendariska kick-offs, kompetensutveckling, stora karriärmöjligheter och massor av kul! ????

Är du intresserad av att bli en del av Telavox? Ansök nu!????
Vi ser fram emot att höra från dig! Skicka din ansökan så snart som möjligt via formuläret nedan. Om du har några frågor är du välkommen att kontakta vår Talent Acquisition Partner Linnea Hagmann på [email protected] Visa mindre

Software Engineer & Back-end Enthusiast ????

Ansök    Sep 20    Telavox AB    Backend-utvecklare
As a successful SaaS company, Telavox is scaling up into new markets.. ???? .and we are offering an ideal opportunity for Back-end Software Engineers, seeking to evolve in their profession, and who want to drive new development and be part of our tech transformation journey ahead! With a lot of fun challenges ahead and plenty of room for curious minds, Telavox is a great place to be! About the job Welcome to the Partner Sales & Enablement Team at Telavo... Visa mer
As a successful SaaS company, Telavox is scaling up into new markets.. ????

.and we are offering an ideal opportunity for Back-end Software Engineers, seeking to evolve in their profession, and who want to drive new development and be part of our tech transformation journey ahead!

With a lot of fun challenges ahead and plenty of room for curious minds, Telavox is a great place to be!

About the job
Welcome to the Partner Sales & Enablement Team at Telavox, where we're on a mission to create the ultimate BSS system (it’s a telecom thing! ????) for Telavox. Our system is the backbone that enables Telavox and our retailers to sell, support and configure their customers. ????

As a member of our team, you will be part of exploring new ways of increasing usage and simplifying the customer journey.

Join the Transformation

We're diving headfirst into a new era of new development and tech transformation alongside the everyday bug fixes. Your contributions will play a pivotal role in shaping the future of Telavox's solutions.

Collaborative Tech Enthusiasts

By joining our team, you will be part of forming and exploring the product roadmap together with a collaborative and communicative group of tech nerds that loves coding and working together!

Global Impact

You will work agile and have close contact with your colleagues in order to make changes as smooth and efficient as possible. By using know-how, collaboration, discussions, programming and technical tools to secure that key projects and initiatives are taken from idea to execution, you develop products and features that help Telavox win globally.


Learn more about what we do! ??

About you
You’re an experienced software developer. You’ve been around. You’ve seen things…! You have a solid understanding of how software works, especially when it's complex.

You'll get a thrill out of tackling tricky software puzzles and steering creative solutions that will jazz up any software world! ????????

You’re also experienced enough to understand that everything can’t be made new and shiny overnight, but you know how to come up with new solutions and designs. You see the big picture, both tech wise and from a business perspective.

You’re NOT a “rockstar” or “ninja”. You're a team player who enjoys coding as much as watching your teammates grow! ????

Did you say tech stack?
We’re currently using mainly Java, MySql and JSP.

..but that isn’t important! We’re on a journey! As long as you are an back-end enthusiast and know how a complex system works, you’ll fit right in. We also know you are experienced enough to quickly learn new tech stacks if needed.

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected] and Engineering Manager [email protected] Visa mindre

Senior Systems Engineer - Build Telavox Future of Cloud Infrastructure!

Are you ready to embark on an exciting journey????? We're seeking an enthusiastic System Engineer to be a driving force in transforming our infrastructure platform to enable continued and rapid growth globally???? This means applying cloud-native principles and technology as part of tech movements that stretch across our Engineering department! About the job As a Systems Engineer in a small, diverse and highly impactful Infrastructure team, you'll play ... Visa mer
Are you ready to embark on an exciting journey?????

We're seeking an enthusiastic System Engineer to be a driving force in transforming our infrastructure platform to enable continued and rapid growth globally????

This means applying cloud-native principles and technology as part of tech movements that stretch across our Engineering department!

About the job
As a Systems Engineer in a small, diverse and highly impactful Infrastructure team, you'll play a pivotal role in our quest to deliver a great platform for Telavox services. You will work in an environment of constant growth and increasingly diverse requirements. More specifically, we enable Telavox ambitious growth plans by increasing ability to scale quickly, containing complexity and increasing speed of product development?????

Currently we are hard at work to increase self-sufficiency for downstream application teams through easy access to hardware resources in the form of containers and VMs. The result????? A clean interface between infrastructure and application teams, making developers thrive on self-sufficiency and orchestration. We do this in various environments, including on-prem infrastructure. It's challenging, yes, but it's also an incredibly rewarding journey! ???????

Here is a glimpse of what you’ll be busy with????

- Improve scalability, security and accessibility aspects of our platform, in areas like virtualization/container environments, storage and automation.
- Building and improving developer-facing APIs for on-prem hardware resources
- Build and improve monitoring and other tooling to facilitate high reliability and efficient maintenance????
- Collecting requirements, feedback and input from colleagues in other teams to ensure we build the best possible solution
- Identifying problem areas and suggesting strategies for approaching them.
Learn more about what we do! ??
About you
You'll have a direct hand in shaping our private cloud vision, designing and implementing the very solutions that define our future success???? To thrive in our team, we value your 5+ years of experience in a similar role.

To be successful in the role, we think you bring the following qualities?:

Experience in Linux, Kubernetes, container technologies and virtualization

Proficiency in compute, storage and network intricacies

Comfort with cloud-native architecture concepts like microservices, event-driven architecture and observability

Overall eagerness for learning, sharing, and engaging in insightful discussions

A software developer background and mindset

Any experience within telecom / voice streaming is a merit! ????

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our recruiter Sofia South at [email protected] or Hiring manager Linus Ahlberg at [email protected] Visa mindre

Full-Stack Software Engineer (Java & React)

Telavox is the place to be for some serious fun! ???? Currently looking for accomplished T-shaped Software Coding Maestros in Java & React. Alan Diskin, Director of Core product, Quotes: In joining Telavox you will be part of an organisation where you have great impact. It's small enough so that you can make a difference, but big enough to provide a stable platform for growing your career” If you have aspirations to be part of a fast-paced, product-dr... Visa mer
Telavox is the place to be for some serious fun! ????

Currently looking for accomplished T-shaped Software Coding Maestros in Java & React.

Alan Diskin, Director of Core product, Quotes:

In joining Telavox you will be part of an organisation where you have great impact. It's small enough so that you can make a difference, but big enough to provide a stable platform for growing your career”

If you have aspirations to be part of a fast-paced, product-driven (and really fun!) environment scaling up to new markets, get ready for an absolute blast with Telavox!

About the job
Meet our fantastic team (Core Product), with expertise in Java for the backend and React for the frontend, coming together creating a vibrant full-stack synergy!

At Core Product, we're busy crafting web services that serve as the meeting point for all Telavox customers. From a technical perspective, we aim for an exciting tech and product roadmap to achieve new functions and better layout & architecture. As we expand our customer base, our user experience must be proven!

And this is where you come in! ????

Our product and work methodologies are evolving as we continue scaling up to new markets! We enjoy trying new tools and technologies, and need your influence and expertise as we go forward.

In this role, you'll drive both new development and be part of the tech transformation journey ahead.

Many exciting things are happening at Telavox, and many of us truly thrive in this vibrant environment. Describing all the great opportunities in one job ad for the Software Developer role at Telavox is an impossible task, leading to a full presentation about our offer, so check it out!

Why don't you say hello to our Engineering Manager Lenny Erlesand (https://www.linkedin.com/in/erlesand/) who by the way is eager to tell you more about the great things going on in his team????


Learn more about what we do! ??
About you
While we have a plan in terms of the skills we are looking for, we also build roles around great people! We encourage you to reach out regardless if you think this position is too junior or too senior for you! ????

Currently, there is a greater emphasis on front-end development in React, but we anticipate a shift towards back-end development in Java in the future. We are looking for someone who has a genuine interest in both aspects.

For this particular full-stack position we need your motivations to work with:

Java

Hibernate

React

REST APIs

(My)

Teamwork is another core aspect of this role, so prior experience collaborating within a team environment is highly valued. Your ability to work collaboratively and potentially mentor junior team members is merited.

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected] or Engineering Manager [email protected] Visa mindre

Talent Acquisition Partner, Product & Engineering

Are you ready to make a huge impact in a fast-paced, high-growth, and entrepreneurial scale-up company? We are looking for a skilled and dynamic Talent Acquisition Partner to support our growing Product and Engineering (DevOps) departments. About the job ???????? Telavox's HR strategy is all about ensuring a great employee experience - from the start to the end! We have decided to describe our strategy as a fun park. Simply to highlight the employee journ... Visa mer
Are you ready to make a huge impact in a fast-paced, high-growth, and entrepreneurial scale-up company? We are looking for a skilled and dynamic Talent Acquisition Partner to support our growing Product and Engineering (DevOps) departments.

About the job ????????
Telavox's HR strategy is all about ensuring a great employee experience - from the start to the end! We have decided to describe our strategy as a fun park. Simply to highlight the employee journey with the help of three funnels: acquisition, retention, and development. Being Talent Acquisition Partner for P&E, you play a critical role in the fun park.

Your main mission is to partner with two core departments, Product and Engineering, and project lead all parts of the recruitment process together with hiring managers. To find the right candidate, we use different channels, and in many cases, you will need to source for the perfect candidate.

As TAP you will be responsible for Product and Engineering's preferred supplier list and to think globally, as we are growing our capacity in regions outside of the Nordics.

To further strengthen the Telavox brand and to ensure a strong employee acquisition pipeline we need you to champion our Employer Branding initiatives.

To know if we are successful in our ambition to hire more fun and skilled new Telavoxers, we are continuously following up on cNPS, time to fill, time to hire, and successful recruitment rates.

You will work in a team with 9 fantastic team members: Hanna (https://www.linkedin.com/in/hanna-lindkvist-8a0a66a1/), Terese (https://www.linkedin.com/in/terese-arnkvist-713bab29/), Ulrika (https://www.linkedin.com/in/ulrika-söderström-10638b229/), Ramtin (https://www.linkedin.com/in/ramtin-jahangiri-82a48998/), Jacob (https://www.linkedin.com/in/jacobnilsson/), Victoria (https://www.linkedin.com/in/victorialinden/), Ida (https://www.linkedin.com/in/ida-listrup-1bb8454a/), Frida (https://www.linkedin.com/in/frida-svensson-9a0614198/) & Linus (https://www.linkedin.com/search/results/all/?fetchDeterministicClustersOnly=true&heroEntityKey=urn:li:fsd_profile:ACoAABsf8egBXPdbr8qHHednV3o-qnISCvIvMK0&keywords=linus nilsson&origin=RICH_QUERY_SUGGESTION&position=1&searchId=acc05846-64ec-4cae-99dd-9a21c55147e3) - and you can be based in our office in either Malmö or Stockholm.

About you ??
To have fun whilst you personify Telavox via really cool and simple candidate journeys we believe you have been working with recruitment and sourcing for some years within the software area, preferably both in-house and external recruitment. Experience in managing international recruitments is a must and we also would love to find you who has experience in successfully hiring product and/or tech roles.

Experience working with employer branding or with social media would literally make us dance our happy dance, but the most important thing is of course that you love working with recruitment. ????

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply today! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact the hiring manager, Jacob Nilsson at [email protected]

Learn more about what we do! ?? Visa mindre

Network Engineer ???? Platform & Technical Enablement

Ansök    Jul 13    Telavox AB    Nätverkstekniker
Welcome to Telavox, the land of endless fun! At our core, we believe in the power of doing what sets your soul on fire! We are building a diverse DevOps-inspired infrastructure team, where each member's unique strengths seamlessly complement one another. Your background in network architecture and design, coupled with your enthusiasm for learning Linux and open-source tools, will be a treasured addition. There are great opportunities to suggest projects ... Visa mer
Welcome to Telavox, the land of endless fun! At our core, we believe in the power of doing what sets your soul on fire!

We are building a diverse DevOps-inspired infrastructure team, where each member's unique strengths seamlessly complement one another. Your background in network architecture and design, coupled with your enthusiasm for learning Linux and open-source tools, will be a treasured addition.

There are great opportunities to suggest projects and find your own ways to solutions. We're all ears and eager to hear about your secret recipe of tools, languages, and methods for success.????

About the job
The core network of Telavox is built by us, and as our Network Engineer, you will transform abstract requirements into robust and scalable solutions that are ideally automated. ???? You will be a part of an outstanding Engineering department that works agile and embraces the idea of collaborating across teams to deliver value to end-users through software.

You will solve complex questions and problems to design, build and operate the infrastructure that underlies our global communication service. You will support and capture requirements as well as expand our footprint ???? in new markets based on our commercial agenda together with other product development teams.

Our favorite tools for the job are currently:

Juniper, Cumulus/FRR, and Linux kernel networking

Most prevalent networking protocols: OSPF, BGP, and EVPN

IPsec/Wireguard for VPNs

Ansible, Bash, and Python for automation

Observium, Netbox, Icinga, Grafana

Objectives on the radar:

Help out with our on-premise data centers managed with DevOps tools and principles.

Growing international edge network of PoP sites and BGP interconnects.

Global routing architecture, connecting all these sites with resiliency and scalability in mind.

About you
Having fun while doing an excellent job, we believe you have experience in network design and troubleshooting. Background from ISP network architecture, infrastructure automation as well as experience with Juniper and/or Linux networking, will literally make us dance our happy dance!

You’re a systematic and structured person who drives your assignments forward with both quality and speed. The culture at work is very important for you and you appreciate collaborating across team boundaries.

Bonus points if you:

Are passionate about programming

Have any network certification

Have any cloud infrastructure certification (AWS etc.)



Learn more about what we do! ??


Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
At Telavox, we believe in striking the perfect balance between work and play, especially during the summer season. We want to give you a heads-up that our team will be taking a well-deserved break to soak up some sunshine ???? and recharge our batteries. While we're off enjoying our summer adventures, we want to let you know that our response time will be slower than usual. Don't worry, though! We promise we haven't forgotten about you. We're just having too much fun building sandcastles and sipping fruity drinks with tiny umbrellas.????

We know waiting can feel like an eternity, but rest assured, as soon as we're back from our beach escapades, we'll jump right back into action and review your application faster than you can say "ice cream cone." ????

We look forward to hearing from you! f there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected] Visa mindre

Partner Technical Account Manager

Ansök    Sep 11    Telavox AB    Kundtjänstmedarbetare
Vi behöver dig! Dig som har teknisk erfarenhet och intresse, är en stjärna på att skapa, vårda och utveckla kundrelationer och som vill sätta stjärnglans på våra återförsäljares och kunders vardag! Häng med oss på Telavox! ???? Om jobbet ????????? I rollen som Partner Technical Account Manager fokuserar du på våra partners, dvs. våra återförsäljare. Våra partners har allt mellan 2 till 50 anställda, är spridda på cirka 200 kontor runt om i landet och står... Visa mer
Vi behöver dig! Dig som har teknisk erfarenhet och intresse, är en stjärna på att skapa, vårda och utveckla kundrelationer och som vill sätta stjärnglans på våra återförsäljares och kunders vardag! Häng med oss på Telavox! ????

Om jobbet ?????????
I rollen som Partner Technical Account Manager fokuserar du på våra partners, dvs. våra återförsäljare. Våra partners har allt mellan 2 till 50 anställda, är spridda på cirka 200 kontor runt om i landet och står idag för halva vår omsättning.

Som en del i Partner Technical Account Manager-teamet tar du hand om våra partners och ser till att deras kunder är nöjda med sin lösning från Telavox. Via fysiska möten, telefon och mail hanterar du olika typer av ärenden kopplade till våra återförsäljare och din roll är både reaktiv och proaktiv rådgivning och support. Du jobbar även tätt tillsammans med Partner Sales-teamet där ni tillsammans ger våra partners bästa möjliga kundresa!

Många av våra fantastiska partners har jobbat med att sälja Telavoxs produkter i flera år medan andra är nya i samarbetet. Eftersom du kommer att ha daglig kontakt med flera av dina partners är det viktigt att du bygger, vårdar och utvecklar relationerna med dessa. Du kommer vara del av ett team på 9 personer (i Sverige, Danmark & Finland) som uteslutande jobbar med att uppnå maximal nöjdhet för alla dessa återförsäljare.

På Telavox är det viktigt att vi roligt på jobbet och du strävar ständigt efter att återförsäljaren ska känna samma glädje i allt samarbete med oss!

Om dig ????
Du älskar samarbete med människor och kommer ifrån en relationsbyggande roll där du har arbetat såväl supporterande som rådgivande och gärna med/i en tekniskt utmanande produkt, tjänst eller bransch.

Utöver social skicklighet sätter vi stort värde på att du är:

Relationsbyggande - Du kommer att bygga, vårda och utveckla relationerna till dina partners

Teknikintresserad - De flesta återförsäljarna har jobbat med Telavox och i branschen i många år och det är din uppgift att hjälpa dem. Vi ser därför gärna att du har erfarenhet från samma eller närliggande bransch (ex. telekom, SaaS, IT etc.)

Innovativ och driftig - Våra återförsäljare kommer med mycket frågor om produkt och önskemål om förbättringar. Din uppgift blir att besvara frågorna och driva på utvecklingen av våra tjänster och produkter.

Du måste dessutom vara nyfiken, lyhörd och våga ta dig an utmaningar samtidigt du tar fullt ansvar och inte lämnar något halvklart. Vidare har du viss erfarenhet och stort intresse för projektledning då du kommer att leda möten och utbildningar samt ta stafettpinnen oavsett om det är en ny eller existerande partner.

Telavox - the place to be! ????
Sedan starten 2002 har vi på Telavox stärkt vår position som en ledande och innovativ kommunikationsplattform för företag. Vi erbjuder telefoni, växel, chatt, möten och kontaktcenter, samlat i en enda lättanvänd lösning. Till skillnad från våra konkurrenter äger vi vår plattform och utvecklar allting själva.

Idag är vi ett snabbväxande och lönsamt företag med +1,7 miljoner i omsättning och över 450 Telavoxers i nio länder. Förutom att vara en del av ett entreprenöriellt och nyskapande techbolag, erbjuder vi dig en omtänksam företagskultur, legendariska kick-offs, kompetensutveckling, fantastiska karriärmöjligheter och en massa skoj! ????

Vill du bli en del av Telavox? ????????
Vi ser fram emot att höra från dig! Skicka in din ansökan så fort som möjligt! Har du några frågor är du varmt välkommen att kontakta Talent Acquisition Partner Linus Nilsson på på [email protected].

Lär dig mer om vad vi gör! ?? Visa mindre

Android or iOS Developer - Join our mobile squad! ????

Picture yourself as part of a dynamic team with expertise in both iOS and Android. We've got all the tech-savvy brains under one roof, and we're ready to take on the mobile development world ???? Whether you're an iOS enthusiast or an Android aficionado ???? there's a role for you across the entire mobile development stack. We believe in letting you do what you truly love, so your creative genius can shine. We're all about embracing new ideas and modern... Visa mer
Picture yourself as part of a dynamic team with expertise in both iOS and Android. We've got all the tech-savvy brains under one roof, and we're ready to take on the mobile development world ????

Whether you're an iOS enthusiast or an Android aficionado ???? there's a role for you across the entire mobile development stack. We believe in letting you do what you truly love, so your creative genius can shine.

We're all about embracing new ideas and modernization. The "what" we build will be a collaborative effort with the Product organisation, but your voice will be heard loud and clear.

Get your app-building groove on and let's make waves ???? in the tech world!

About the job
As part of our team, you'll be working on our app (Android and or iOS) which brings our telephony services to our customers in a simple and user-friendly way.

You'll be at the forefront of delivering exceptional experiences within our app, while seamlessly integrating it with our custom-developed backend for messaging and telephony. After all, telephony is at its best when it happens in real-time, and that's why we have high standards for efficient code and sustainable architecture. ????

Here's a glimpse of what you'll be busy with:
iOS and/or Android development

You'll have the opportunity to showcase your skills in crafting exceptional experiences on either platform. Whether you're an iOS aficionado or an Android expert, your expertise will be put to great use

Securing usability and user journeys

You'll be the mastermind behind creating intuitive and seamless user experiences. We want our customers to enjoy every interaction with our app.

Blending a commercial mindset with features and quality

You'll have the exciting task of combining business objectives with the development of innovative features, all while maintaining the highest level of quality.

Maintenance, automation, and problem-solving

Your expertise will be vital in ensuring the smooth operation of our app. You'll proactively identify areas for improvement, automate processes, and tackle any challenges that come your way.

Laughing and being challenged by your iOS and Android colleagues in the mobile team

We believe in fostering a supportive and fun work environment.

Learn more about what we do! ??
About you
As an Android developer, your expertise in Kotlin sets you apart. As an iOS developer, you are well-versed in Swift.

To thrive in our team, we value your extensive 5+ years of experience in a similar role.

Your drive and ambition make you a perfect fit as we entrust you with significant responsibilities. ???? We are working together as a team and therefore we value experience from working together with a team on similar projects.

Your keen interest in technology, products, and cloud services will position you at the forefront. Your commitment to quality will foster trust among your team members and your exceptional debugging and problem-solving skills make you invaluable in tackling challenges.

Additionally, your outstanding self-management abilities allow you to excel in a dynamic work environment.????

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!


At Telavox, we believe in striking the perfect balance between work and play, especially during the summer season. We want to give you a heads-up that our team will be taking a well-deserved break to soak up some sunshine ???? and recharge our batteries. While we're off enjoying our summer adventures, we want to let you know that our response time will be slower than usual. Don't worry, though! We promise we haven't forgotten about you. We're just having too much fun building sandcastles and sipping fruity drinks with tiny umbrellas.????

We know waiting can feel like an eternity, but rest assured, as soon as we're back from our beach escapades, we'll jump right back into action and review your application faster than you can say "ice cream cone." ????

We look forward to hearing from you! If there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected] or Hiring manager [email protected] Visa mindre

Strategy & Transformation Manager

Ansök    Jul 10    Telavox AB    Affärsutvecklare
Are you ready to make a strategic impact and drive change in a fast-paced, high-growth, and entrepreneurial scale-up company? We are looking for a skilled and dynamic Strategy & Transformation Manager to support our strategic development and shape the future of our company! If you have a passion for strategy, strategic planning, and change management this is the perfect opportunity for you. About the job ???????? As Strategy & Transformation Manager, your... Visa mer
Are you ready to make a strategic impact and drive change in a fast-paced, high-growth, and entrepreneurial scale-up company? We are looking for a skilled and dynamic Strategy & Transformation Manager to support our strategic development and shape the future of our company! If you have a passion for strategy, strategic planning, and change management this is the perfect opportunity for you.

About the job ????????
As Strategy & Transformation Manager, your main mission is to support the strategic development of Telavox in close collaboration with VP Strategy & Transformation and the rest of the management team. This includes strategic planning and documentation, strategic roadmap creation, workshop facilitation, competitor and market research, and much more - everything to ensure that our strategy and strategic planning are constantly developing and that they are aligned, documented, and communicated.

Your work will also be to:

Identify needs in the organization together with relevant stakeholders, based on business and organizational impact.

Analyze, shape, and communicate a way forward for identified needs, owning the transformation and change management agenda for selected projects. The initiatives and projects will be on both company and department level

Evaluate and prepare cross-functional business cases in close collaboration with relevant departments

About you ??
To do well and have lots of fun in this role, we believe that you have at least 2-3 years of experience in management consulting, corporate development, or business development, preferably within digital transformation, M&A, or similar. You probably have an academic background including a Master's degree in Industrial Engineering, Business/Economics, or similar.

Furthermore, we are looking for someone with experience in one or more of the following areas:

Strategy development and strategic planning - You have a proven ability to adapt and adopt strategic frameworks, design, implement and follow up on strategic roadmaps and plans and develop crisp presentations and other documentation.

Project Management - Experienced leader of large-scale international projects. You also have full knowledge of and ability to develop and use all tools in the project management toolbox

Change Management - The ability to prepare, support and drive an organization/individual in a change journey, adapting e.g. leadership style and ways of working to the situations

Business Acumen - You understand, analyze, and explain all angles of business models, complex business cases, and financial statements. You also identify the big picture, key drivers, opportunities and risks

As you will be working closely with different departments, you need to be an excellent communicator and able to adapt your message to the intended audience. Since continuous learning is part of your job description, you will need to have an appetite for new challenges and not wait for anyone to take the lead. As a person, you are a doer and an excellent communicator with high EQ. You are a true multi-tasker, problem-solver, and innovator who thrives in a fast-paced, changing environment.

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected].

Interviews will start from week 33. Note that the response time may be slightly longer than usual during weeks 29-32.

Learn more about what we do! ?? Visa mindre

Software Engineer - Fun Awaits, Are You Ready?????

Ansök    Jul 13    Telavox AB    Mjukvaruutvecklare
Telavox is the place to be for some serious fun! ???? We are offering a delicious menu of responsibilities, roles and tech stacks to both Junior-, Mid- and/or accomplished Software Coding Maestros with future leadership aspirations. If you have a background in SW Development (all kinds of levels and roles), and aspirations to be part of a fast-paced, product-driven (and really fun!) environment scaling up to new markets, get ready for an absolute blast w... Visa mer
Telavox is the place to be for some serious fun! ????

We are offering a delicious menu of responsibilities, roles and tech stacks to both Junior-, Mid- and/or accomplished Software Coding Maestros with future leadership aspirations.

If you have a background in SW Development (all kinds of levels and roles), and aspirations to be part of a fast-paced, product-driven (and really fun!) environment scaling up to new markets, get ready for an absolute blast with Telavox!

Capturing all possibilities in one ad for the role as Software Developer at Telavox was an impossible task, leading to a full presentation about our offer so check it out! (https://www.canva.com/design/DAFcbr9cp-o/DsAiLptSmpkuTw5kLnpvnQ/view?utm_content=DAFcbr9cp-o&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink)

About the job
We use tons of different technologies every day and we always evolve and enjoy trying new tools and technologies.

Our current tech stack includes Java for the backend and a combination of AngularJS, React, JSP, & jQuery for the front-end among many other technologies.

In joining Telavox you will be part of an organisation where you have great impact. It's small enough so that you can make a difference, but big enough to provide a stable platform for growing your career”

- Alan Diskin, Director of Core product

Read more about the position here



About you

You see the big picture, both tech wise and from a business perspective.

You’re NOT a “rockstar” or “ninja”

You're a team player who enjoys coding as much as watching your teammates grow! ????

You’re also experienced enough to understand that everything can’t be made new and shiny overnight, but you are inspired to come up with new solutions and designs to improve the system.

We don't expect anyone to have experience from all technologies below, that would be crazy! But we know you are experienced enough to quickly learn any if needed.

This is the tech stack we are interested to investigate with you:

Java or another object-oriented language such as C# or other.

Javascript (React, Angular, AngularJS or Vue)

Hibernate, REST API, Microservices

Databases (My, MariaDB, Server, Cassandra, MongoDB, Neo4j)

DevOps (Linux, Docker, Kubernetes, GCP, AWS, Azure)

Tooling (Git, Github actions, Bash, Jenkins, SonarQube)

Since we build roles for great Software developers, we encourage you to reach out regardless if you think a position as Software developer is too junior or too senior for you! ????????????


Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!


At Telavox, we believe in striking the perfect balance between work and play, especially during the summer season. We want to give you a heads-up that our team will be taking a well-deserved break to soak up some sunshine ???? and recharge our batteries. While we're off enjoying our summer adventures, we want to let you know that our response time will be slower than usual. Don't worry, though! We promise we haven't forgotten about you. We're just having too much fun building sandcastles and sipping fruity drinks with tiny umbrellas.????

We know waiting can feel like an eternity, but rest assured, as soon as we're back from our beach escapades, we'll jump right back into action and review your application faster than you can say "ice cream cone." ????

We look forward to hearing from you! f there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected] Visa mindre

Partner Support Agent

Ansök    Jun 28    Telavox AB    Kundtjänstmedarbetare
Vi behöver dig! Dig som vill jobba med att vårda, utveckla och sätta stjärnglans på våra kunders och återförsäljares vardag! Häng med oss på Telavox! ???? Om jobbet ????????? Våra kunder kan delas upp i två: våra direktkunder, som våra egna säljare signerat åt oss, och våra återförsäljarens kunder som våra återförsäljare signerat åt oss. Dessa återförsäljarna har allt mellan 2 till 50 anställda, är spridda på cirka 100 kontor runt om i landet och står ida... Visa mer
Vi behöver dig! Dig som vill jobba med att vårda, utveckla och sätta stjärnglans på våra kunders och återförsäljares vardag! Häng med oss på Telavox! ????

Om jobbet ?????????
Våra kunder kan delas upp i två: våra direktkunder, som våra egna säljare signerat åt oss, och våra återförsäljarens kunder som våra återförsäljare signerat åt oss. Dessa återförsäljarna har allt mellan 2 till 50 anställda, är spridda på cirka 100 kontor runt om i landet och står idag för halva vår omsättning.

Som en del i vårt supporteam tar du hand om våra återförsäljare och ser till att deras kunder är nöjda med sin lösning. Via telefon och mail hanterar du olika typer av ärenden kopplade till våra återförsäljare och din roll är rådgivande och supporterande. Du sitter i vår 2nd line support med mål att ta ca. 25 samtal om dagen och lösa 10 ärenden via mejl.

Många av våra fantastiska återförsäljare har jobbat med att sälja våra produkter i flera år medan vissa är nya i samarbetet. Eftersom du kommer att ha daglig kontakt med flera av dina återförsäljare handlar jobbet till stor del om att bygga relationer med dessa. Du kommer vara del av ett team på 7 personer som uteslutande jobbar med att uppnå maximal nöjdhet för alla dessa återförsäljare.

På Telavox är det viktigt att vi roligt på jobbet och du strävar ständigt efter att återförsäljaren ska känna samma glädje i allt samarbete med oss!

Om dig ????
Du älskar samarbete med människor och kommer ifrån en relationsbyggande roll där du har arbetat såväl supporterande som rådgivande och gärna med en tekniskt utmanande produkt, tjänst eller bransch.

Utöver social skicklighet sätter vi stort värde på att du är:

- Relationsbyggande - Du kommer både bygga och vårda relationerna till dina återförsäljare- gör de som ringer in till dina vänner!
- Teknikintresserad - De flesta återförsäljarna har jobbat med Telavox och i telefonibranschen i många år och det är din uppgift att hjälpa dem. Eftersom vi levererar IP-telefoni så är det bra om du baskunskaper inom IT / telefoni.
- Innovativ och driftig - Våra återförsäljare kommer med mycket frågor och önskemål om förbättringar, din uppgift blir att besvara frågorna och driva på utvecklingen av våra tjänster och produkter. Hos oss har man mycket frihet under ansvar.



Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected].

Lär dig mer om vad vi gör! ?? Visa mindre

Customer Support Agent

Ansök    Jul 4    Telavox AB    Kundtjänstmedarbetare
Vi letar efter dig som älskar kommunikation! Som Customer Support Agent är du en viktig pusselbit i vårt uppdrag att skapa en WOW-upplevelse för våra kunder! ???? Detta är rollen för dig som: - Tycker att kommunikation ska vara enkelt, roligt och relevant - precis som vi gör - Älskar att ge förstklassig service och har ett tekniskt intresse - Längtar efter att vara en del av ett ambitiöst företag med spännande utvecklingsmöjligheter! Om Telavox ???? Fö... Visa mer
Vi letar efter dig som älskar kommunikation! Som Customer Support Agent är du en viktig pusselbit i vårt uppdrag att skapa en WOW-upplevelse för våra kunder! ????

Detta är rollen för dig som:
- Tycker att kommunikation ska vara enkelt, roligt och relevant - precis som vi gör
- Älskar att ge förstklassig service och har ett tekniskt intresse
- Längtar efter att vara en del av ett ambitiöst företag med spännande utvecklingsmöjligheter!


Om Telavox ????

För snart 20 år sedan fick två Lundastudenter samma entreprenöriella tanke: “Det måste finnas ett bättre sätt. Ett bättre, mer naturligt sätt för företag att kommunicera på”. En av studenterna var Viktor, VD och grundare av Telavox. Där och då började idén om Telavox, det som idag är vår UCaaS-lösning för telefoni, växeltjänst, chatt, möten och kontaktcenter - och som vi har byggt och utvecklar helt själva! Idag är vi 400+ anställda i nio länder, och hej vad det går! Vi är inte klara på långa vägar!

Om rollen ????????
I rollen som Customer Support Agent har du det viktiga uppdraget att vara first point of contact till våra befintliga företagskunder! Tillsammans med dina kollegor ansvarar ni för att hantera våra kunders ärenden via mail, telefon eller tickets.

Våra kunder är allt från mindre bolag med 10 anställda till våra största Enterprise-kunder, vilket gör att ärendena och frågorna från kunderna varierar. Du hanterar alltifrån teknisk support och enklare felsökning till fakturafrågor, och har helhetsansvaret för att alla ärenden dokumenteras och hanteras på bästa möjliga och proffsiga vis.

Några exempel på vad din arbetsdag kan innehålla:

- Besvara inkommande samtal och mail från våra företagskunder
- Hantera kunders ärenden och önskemål i vårt interna ärendehanteringssystem
- Eskalera tekniskt komplexa ärenden internt och säkerställa att den bästa lösningen hittas för kunden
- Rapportera buggar och feedback från våra kunder
- Samarbeta med våra Customer Success Managers som är kundansvariga
- Äga kunddialogen och ge våra kunder den bästa servicen
- Utveckla dig själv och dela med dig av din kunskap internt


Om dig ??
För att trivas och göra succé i denna roll så är vi övertygade om att nyckeln till framgång är genom att du:

- Är serviceminded och älskar att hjälpa andra
- Gärna har erfarenhet inom kundservice, kundtjänst, teknisk support eller liknande
- Har ett tekniskt intresse
- Tycker om att jobba i team och får energi av att samarbeta med andra
- Har grymma sociala skills och tycker om att prata i telefon
- Drivs av att hantera flera olika arbetsuppgifter parallellt
- Pratar och skriver obehindrat på både svenska och engelska


Du tycker dessutom att all form av kontakt med människor är toppen och triggas av när jobbet är lite utmanande och kräver problemlösning!

Varför ska du jobba hos oss? ????

Vårt genomsnittliga eNPS landar på det otroliga resultatet 46(!!!) vilket visar att våra medarbetare älskar att jobba här, så vi är ganska säkra på att du också kommer göra det!

- Du kommer vara med på en sjuhelsikes resa! Det är inte bara något vi säger, läs mer om vad som händer hos oss här (https://www.linkedin.com/company/telavox/posts/?feedView=all&viewAsMember=true). På Telavox blir det aldrig tråkigt och vi är ständigt peppade på nästa utmaning!
- Hos oss får du vara med och bidra till vår kundnöjdhet, vilket är ett mycket viktigt uppdrag!
- Vi erbjuder grymma förmåner som exempelvis; generöst friskvårdsbidrag, legendariska kick-off (https://career.telavox.com/posts/telavox-kickoffs)s, pension snäppet bättre än kollektivavtal, 4 extra dagar ledigt när du vill, ett riktigt nice huvudkontor på Media Evolution City, kompetensutveckling, och allt du behöver för att känna dig trygg på jobbet!
- Vi gillar olika! Hos oss är alla välkomna, och våra olikheter behövs för att kunna fortsätta utveckla vår produkt, våra kunder och vår organisation


Vill du bli en del av Telavox? ????????

Vi ser fram emot att höra från dig! Skicka in din ansökan så fort som möjligt! Har du några frågor är du varmt välkommen att kontakta Talent Acquisition Partner Linus Nilsson på på [email protected].

Lär dig mer om vad vi gör! ?? Visa mindre

CRM Manager (Hubspot)

Ansök    Jun 22    Telavox AB    Marknadsanalytiker
Top 3 You are quick to grasp new concepts and connect the dots You have at least 2-3 years of experience working with a CRM/Hubspot You’re structured and love to create order from chaos About the job ???????? As part of our Revenue Operations team, you will enable a customer-centric, data-led, and scalable revenue machine that drives collaboration between Sales, Marketing, and Customer Operations through shared growth goals. Your main mission is to... Visa mer
Top 3

You are quick to grasp new concepts and connect the dots

You have at least 2-3 years of experience working with a CRM/Hubspot

You’re structured and love to create order from chaos

About the job ????????
As part of our Revenue Operations team, you will enable a customer-centric, data-led, and scalable revenue machine that drives collaboration between Sales, Marketing, and Customer Operations through shared growth goals.

Your main mission is to take care of the beating heart of our commercial operations, Hubspot, which is used by over 200 sales, marketing, and customer operations users across 9 different countries. You will support our global expansion by ensuring that everything we do in Hubspot - whether adding a new property or migrating a whole CRM system - is done with scalability in mind. You will help build a system that supports our way of working while not compromising on following best practices for how we manage our CRM.

While this role has a strong strategic focus and involves setting processes for both yourself and your colleagues, you must also be able to roll up your sleeves and do the work yourself. When implementing new processes, or auditing existing ones, you’ll be expected to be fluent in using Hubspot’s suite of tooling. Your responsibilities also contain:

Strategic: Build for scale

Create and maintain a structure for how we organize Hubspot building blocks such as properties, workflows, and lists.

Support in projects designed to add to the Hubspot infrastructure, for example by creating new pipelines, channels, or teams.

Oversee user permissions and ensure they match the needs of each role without compromising data security and accuracy

Complete regular portal audits and identify areas of improvement

Operational: Optimise the system

Optimise data entry by enforcing required properties, validation rules, and appropriate access levels

Work with our Revenue Operations Specialist to fill in missing or incorrect data through manual or automated processes.

Oversee/perform data imports to ensure they meet our data requirements

Execute our data retention policy for Hubspot

About you ??
To do well and have lots of fun in this role, we believe that you are experienced which means at least 2-3 years in a similar role within Revenue Operations, Sales, Marketing, or Customer Success, but attitude and mindset are more important than specific experience. You probably have a Bachelor's/Master's in Business, Marketing, or similar, but if you have the right work experience the need for education decreases.

Furthermore, we are looking for someone:

Skilled in CRM - You need to have at least 2-3 years of experience working with a CRM system and have operational experience using Hubspot

Who are detail-oriented - You pay attention to details and care about the difference between a single-line text field or a drop-down menu

With a curious mind - You have an appetite for new challenges and enjoy educating yourself. If you don’t know something, your first instinct is to google it.

Who is a natural Self-starter - As long as you know the goal, you don’t need anyone to tell you what to do. You enjoy setting your agenda within your area of expertise.

As you will be working closely with different departments, you need to be an excellent communicator and able to adapt your message to the intended audience. Since continuous learning is part of your job description, you will need to have an appetite for new challenges and not wait for anyone to take the lead. And last but not least, as RevOps is a business support function, you need to be a great team player and strive towards creating a seamless tech stack for our commercial teams.

Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????

We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected]

Learn more about what we do! ?? Visa mindre

Sales Development Manager

Ansök    Jun 14    Telavox AB    Försäljningschef
Top 3 You have experience from a similar role with high demands on sales development You are an enabler for success through coaching and modern leadership You have an excellent ability to build trust and new relationships About the role ???????? The Sales Development team at Telavox is responsible for identifying, qualifying, and contacting potential prospects and through a first contact inspiring them to want to know more about Telavox solutions. Th... Visa mer
Top 3
You have experience from a similar role with high demands on sales development

You are an enabler for success through coaching and modern leadership

You have an excellent ability to build trust and new relationships

About the role ????????
The Sales Development team at Telavox is responsible for identifying, qualifying, and contacting potential prospects and through a first contact inspiring them to want to know more about Telavox solutions. The SDR team is under fantastic development and the tools and opportunities for moving boundaries are many!

Telavox Sales Development team consists of 8 SDRs, located in Sweden and Denmark, working towards Telavox’s SME, mid-market, and enterprise customers

In the role of Sales Development Manager, your responsibility contains managing and developing the Sales Development team and function. Together with great colleagues and data-driven and modern CRM systems, you will take the workways results to a new level, bringing value to the organization and being an important part of the company’s future growth journey.

You are also responsible for:

Lead, coaching, and nurture the Scandinavian SDR team

Funnel-qualifying leads to the Telavox sales funnel

Develop tactics for efficiency in the different segments

Provide feedback and recommendations on marketing efforts from real-world interactions with prospects and customers

Work closely with Sales Managers to reach regional goals

Drive team participation in marketing events and leverage them for building lead pipelines

Ensure strategy for the SDR role to stay in front of industry trends and best practices, including utilization of new technology and web resources.

About you ????
To do well and have lots of fun in this role, we believe that you have a couple of years of experience in a managerial role, are genuinely curious about how things work, and are eager to take the company's sales development work to the next level together with the team.

You have a lot of positive energy, empathy, and skills & experience in stakeholder management. Your cheerful enthusiasm influences and engages people in your surroundings and you drive forward with a clear and distinguishable agenda. We also hope that you are an initiative-taking person who always strives to improve and optimize both yourself and your team, you enjoy putting yourself in new situations which makes you evolve continually.

Furthermore, it would be great if you:

Are a strategic, results-driven, structured, and data-oriented approach

Have excellent communication, interpersonal, and presentation skills

Drive innovative ways to deliver projects, rally people behind your vision, and motivate cross-departmental collaboration

Have experience in people management (e.g. Sales Developemnt or/and Customer Support)

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????

We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected].

Learn more about what we do! ?? Visa mindre

Global Project Manager

Ansök    Jun 12    Telavox AB    Administrativ chef
Top 3 Experience in project manage larger technology-oriented projects You love to create trust and new relationships You are an enabler for partner success through humans and technology About the job As we expand in Europe, we are now looking for a new employee for our Service Provider and Operator team where you will be working with our largest partners. Unlike our traditional resellers, Service Providers and Operators own the agreement with the en... Visa mer
Top 3
Experience in project manage larger technology-oriented projects

You love to create trust and new relationships

You are an enabler for partner success through humans and technology

About the job
As we expand in Europe, we are now looking for a new employee for our Service Provider and Operator team where you will be working with our largest partners. Unlike our traditional resellers, Service Providers and Operators own the agreement with the end customer and also handle the invoicing themselves.

You have full responsibility for the onboarding with a special focus on Early life. This means you project manage the entire onboarding with delivery, training, setup, and contact routes in sales, technology & finance. With the ambition to get out Partners ready to deliver and grow as quickly as possible.

You ensure that the Service Provider / Operator is able to sell, deliver, train, and support both 1st and 2nd Line. Your role is advisory in nature and you are expected to provide our Partner with good insights and tips.

About you
To do well and at the same time have lots of fun in this role, we believe that you have to be confident in technical discussions and genuinely curious about how things work. You are able to keep track of many things in parallel and are accurate while having the drive to move things forward.

Our Service Providers and Operators have large volumes of customers, so we need you who are experienced in project management, conducting customer dialogue, and collaborations with larger customers or partners. You will work closely with our sales staff and lead our partners who install, train and support their customers.

If you have experience working in customer support/technical support, (preferably in telecom, IT, and/or SaaS solutions), this is an advantage. But most important of all is your social ability and your superpower to create trust and long-term relationships.

Since our partners are located in both the Nordic region and in Europe (England, Spain, France, Belgium, Portugal, etc.), almost all communication will be in English. You are proficient in English and Swedish, additional language skills would be the icing on the cake but not a must.

Learn more about what we do! ??
Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected] Visa mindre

Technical Account Manager, Large Partners

Ansök    Jun 5    Telavox AB    Kundtjänstmedarbetare
Top 3 for this job! You have experience from a similar role with high demands on understanding & support You have an excellent ability to build trust and new relationships You are an enabler for partner success through humans and technology About the role ???????? As a Technical Account Manager Large Partners, you will be a part of our team located in Sweden (HQ) and Spain. You will be a specialist in your field and a project team member during the ... Visa mer
Top 3 for this job!
You have experience from a similar role with high demands on understanding & support

You have an excellent ability to build trust and new relationships

You are an enabler for partner success through humans and technology

About the role ????????
As a Technical Account Manager Large Partners, you will be a part of our team located in Sweden (HQ) and Spain.

You will be a specialist in your field and a project team member during the startup phase of a new large partner (Service Providers or Operator). You will also be a part of the main team who manages our large partners throughout their lifetime with Telavox which means actively contributing to making them as self-sufficient as possible.

Your main responsibilities include:

- Be the large partner's first point of contact via phone/email/chat

- 3rd line technical support for troubleshooting

- Uphold operational forums with your partners

- Owner of your partner's feature/change requests

- Conduct training sessions and products demos

As we work with partners nationally and internationally, this role requires full professional or native level in both Swedish & English.

About you ????
To do well and have lots of fun in this role, we believe that you have some experience from a supportive role, are genuinely curious about how things work, and are eager to understand technical issues.

- You are a service-oriented person with excellent communication skills and are able and willing to learn from experience

- You probably have some experience in a similar role, preferably in telecom, SaaS, or some nearby industry

Furthermore, you quickly understand the business and how value is created for both parties and proactively analyze the partner portfolio to find improvements. Your high energy, insatiable curiosity, and business acumen will make you successful in this position!

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected].

Learn more about what we do! ?? Visa mindre

Sales Executive

Ansök    Apr 26    Telavox AB    Account manager
Topp 3 för det här jobbet! Några års erfarenhet av uppsökande försäljning inom samma eller närliggande bransch (Telecom, SaaS och/eller IT) Du är en nyfiken och intresserad person med en målsättning att hela tiden utvecklas Erfarenhet av Hubspot eller system med liknande funktionalitet Är du också fantastiskt duktig på att tillföra värde och älskar känslan av att vinna nya kunder? Kom och jobba med oss på Telavox! ???? Om jobbet ???????? I rollen ... Visa mer
Topp 3 för det här jobbet!

Några års erfarenhet av uppsökande försäljning inom samma eller närliggande bransch (Telecom, SaaS och/eller IT)

Du är en nyfiken och intresserad person med en målsättning att hela tiden utvecklas

Erfarenhet av Hubspot eller system med liknande funktionalitet

Är du också fantastiskt duktig på att tillföra värde och älskar känslan av att vinna nya kunder? Kom och jobba med oss på Telavox! ????

Om jobbet ????????

I rollen som Sales Executive är du ansvarig för hela säljcykeln i SME/MM-segmentet vilket innefattar företag med 20-350 anställda. Alla kunder ser olika ut och har olika behov och komplexiteten i affärerna är varierande. På ett strukturerat, datadrivet och kundorienterat sätt förväntas du bearbeta kunders inköpsgrupper och beslutsfattare för att skapa nya affärsmöjligheter från första prospektering till färdiga avtal.

För leadsgenerering har du bland annat det duktiga marknadsteamet samt vårt Sales Development team (SDR) till hjälp, som bland annat bidrar med djupgående prospektering och kartläggning av potentiella kunder.

På Telavox är samarbete superviktigt, både inom teamet men även mellan olika avdelningar. Det är viktigt att du har god kontakt med de som hjälper dig att ro affären i hamn men även så du kan känna dig trygg att lämna över kunden till dina bästa kollegor inom vår Customer Success-organisation som sätter upp vår lösning som tillför ett reellt värde för våra nya kunder.

Om dig ????

För att lyckas (och trivas!) i denna roll tror vi att du har ett entreprenöriellt tankesätt och erfarenhet från en liknande säljande och affärsutvecklande roll. Du har troligtvis både förståelse och ett stort intresse för teknik och försäljning, samt en förmåga att förvandla detta till värde både för din kund och dig själv. Vidare ser vi gärna att du har:

- En fantastisk förmåga att bygga nya och långsiktiga relationer

- Några års erfarenhet av komplex tjänsteförsäljning till nya B2B-kunder

- Erfarenhet från samma eller närliggande bransch (Telecom, SaaS och/eller IT)

- Erfarenhet av att arbeta med värdebaserad försäljningsmetodik

- Drivet av att stänga nya affärer, generera affärer och goda resultat!

Är du intresserad av att bli en del av Telavox?????
Vi ser verkligen fram emot att höra från dig! Skicka din ansökan så snart som möjligt. Om det finns några frågor, vänligen kontakta vår Talent Acquisition Partner, Linus Nilsson, på [email protected].

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Learn more about what we do! ?? Visa mindre

Software Developer (Lead)

Ansök    Maj 12    Telavox AB    Backend-utvecklare
Telavox is a great place to be in 2023! We are offering a delicious menu of responsibilities for Developers with aspirations to be part of a technology driven (and really fun! ????) financially sound SaaS company, evolving tech stacks and ways of working. As part of our growth journey, we are looking for you who want to have a significant impact on the team tech-wise and who want to drive change and make a difference. .. are you looking for an opportun... Visa mer
Telavox is a great place to be in 2023!
We are offering a delicious menu of responsibilities for Developers with aspirations to be part of a technology driven (and really fun! ????) financially sound SaaS company, evolving tech stacks and ways of working.

As part of our growth journey, we are looking for you who want to have a significant impact on the team tech-wise and who want to drive change and make a difference.

.. are you looking for an opportunity to take charge and crave the autonomy to take initiative, share your opinions and lead and guide a project? We have a good DEAL for you! ????

About the job
You will be part of defining the future for Telavox! You can read more about that as well as about the teams, leaders & benefits here (https://www.canva.com/design/DAFcbr9cp-o/DsAiLptSmpkuTw5kLnpvnQ/view?utm_content=DAFcbr9cp-o&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelin)!

We are scaling up into new markets. As we are about to evolve our product and ways of working, we have plenty of room for innovation, exploration and initiatives, and need your influence as Software Engineer!

We use tons of different technologies every day and we always evolve and enjoy trying new tools and technologies.

Our current tech stack includes:

Java for the backend

A combination of AngularJS, React, JSP, and jQuery for the frontend.

Alan Diskin, Director of Core product, Quotes:

In joining Telavox you will be part of an organisation where you have great impact. It's small enough so that you can make a difference, but big enough to provide a stable platform for growing your career”


Learn more about what we do! ??

About you
Are you a proactive team player who thrives in brainstorming sessions and productive discussions..?

Can you communicate complex technical concepts in a clear and approachable manner..?

Do you have a passion for coding and enjoy collaborating with others to create amazing software solutions..?

If yes, we have an amazing opportunity for you!

Telavox is looking for a Software Developer who has experience with some of the following experiences:

Object oriented programming languages (Java, C# etc.)

Javascript (React, Angular, AngularJS or Vue) or other background in Web Design

Hibernate, REST API, Microservices or (My)

Experience with Web services.

Since we build roles for great Software developers, dont miss out on the opportunity to connect. We encourage you to reach out regardless if you think this position is too junior or senior to you.

Team
We are looking for a team mate that is not afraid to speak up, challenge others, and provide constructive feedback.

You will need to have strong social skills, be able to stand up for your ideas, and be willing to drive change within the team.

Your technical skills, social skills, self-leadership, and motivation will be equally important.

The title for this position is Software Developer.

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Recruiter Sofia South at [email protected] Visa mindre

Partner Support Agent

Ansök    Maj 2    Telavox AB    Kundtjänstmedarbetare
Vi behöver dig! Dig som vill jobba med att vårda, utveckla och sätta stjärnglans på våra kunders och återförsäljares vardag! Häng med oss på Telavox! ???? Om jobbet ????????? Våra kunder kan delas upp i två: våra direktkunder, som våra egna säljare signerat åt oss, och våra återförsäljarens kunder som våra återförsäljare signerat åt oss. Dessa återförsäljarna har allt mellan 2 till 50 anställda, är spridda på cirka 100 kontor runt om i landet och står ida... Visa mer
Vi behöver dig! Dig som vill jobba med att vårda, utveckla och sätta stjärnglans på våra kunders och återförsäljares vardag! Häng med oss på Telavox! ????

Om jobbet ?????????
Våra kunder kan delas upp i två: våra direktkunder, som våra egna säljare signerat åt oss, och våra återförsäljarens kunder som våra återförsäljare signerat åt oss. Dessa återförsäljarna har allt mellan 2 till 50 anställda, är spridda på cirka 100 kontor runt om i landet och står idag för halva vår omsättning.

Som en del i vårt supporteam tar du hand om våra återförsäljare och ser till att deras kunder är nöjda med sin lösning. Via telefon och mail hanterar du olika typer av ärenden kopplade till våra återförsäljare och din roll är rådgivande och supporterande. Du sitter i vår 2nd line support med mål att ta ca. 25 samtal om dagen och lösa 10 ärenden via mejl.

Många av våra fantastiska återförsäljare har jobbat med att sälja våra produkter i flera år medan vissa är nya i samarbetet. Eftersom du kommer att ha daglig kontakt med flera av dina återförsäljare handlar jobbet till stor del om att bygga relationer med dessa. Du kommer vara del av ett team på 7 personer som uteslutande jobbar med att uppnå maximal nöjdhet för alla dessa återförsäljare.

På Telavox är det viktigt att vi roligt på jobbet och du strävar ständigt efter att återförsäljaren ska känna samma glädje i allt samarbete med oss!

Om dig ????
Du älskar samarbete med människor och kommer ifrån en relationsbyggande roll där du har arbetat såväl supporterande som rådgivande och gärna med en tekniskt utmanande produkt, tjänst eller bransch.

Utöver social skicklighet sätter vi stort värde på att du är:

- Relationsbyggande - Du kommer både bygga och vårda relationerna till dina återförsäljare- gör de som ringer in till dina vänner!
- Teknikintresserad - De flesta återförsäljarna har jobbat med Telavox och i telefonibranschen i många år och det är din uppgift att hjälpa dem. Eftersom vi levererar IP-telefoni så är det bra om du baskunskaper inom IT / telefoni.
- Innovativ och driftig - Våra återförsäljare kommer med mycket frågor och önskemål om förbättringar, din uppgift blir att besvara frågorna och driva på utvecklingen av våra tjänster och produkter. Hos oss har man mycket frihet under ansvar.



Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected].

Lär dig mer om vad vi gör! ?? Visa mindre

Fullstack Software Developer

Ansök    Mar 23    Telavox AB    Backend-utvecklare
Telavox is a great place to be in 2023! We are offering a delicious menu of responsibilities, roles and tech stacks to both Junior-, Mid- and Senior Software Developers with aspirations to be part of a fast-paced, product-driven (and really fun!) environment scaling up to new markets. Capturing all possibilities in one ad for the role as Software Developer at Telavox was an impossible task, leading to a full presentation. Check it out! (https://www.canva... Visa mer
Telavox is a great place to be in 2023!

We are offering a delicious menu of responsibilities, roles and tech stacks to both Junior-, Mid- and Senior Software Developers with aspirations to be part of a fast-paced, product-driven (and really fun!) environment scaling up to new markets.

Capturing all possibilities in one ad for the role as Software Developer at Telavox was an impossible task, leading to a full presentation.
Check it out! (https://www.canva.com/design/DAFcbr9cp-o/DsAiLptSmpkuTw5kLnpvnQ/view?utm_content=DAFcbr9cp-o&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink)

About the job
You will be part of defining the future for Telavox!

As a successful SaaS company, we are scaling up into new markets and as part of our journey, we are looking for several colleagues to join our Engineering departments.

As we are about to evolve our product and ways of working, we have plenty of room for innovation and exploration, and need your influence!

We use tons of different technologies every day and we always evolve and enjoy trying new tools and technologies. We are very interested in learning your preferences regarding tools, languages, and methods!

Our current tech stack includes Java for the backend and a combination of AngularJS, React, JSP, and jQuery for the frontend. We are looking for developers who are proficient in at least some of these technologies and aim to build scalable and reliable applications.

Alan Diskin, Director of Core product, Quotes:

In joining Telavox you will be part of an organisation where you have great impact. It's small enough so that you can make a difference, but big enough to provide a stable platform for growing your career”

Read more about the position here (https://www.canva.com/design/DAFcbr9cp-o/DsAiLptSmpkuTw5kLnpvnQ/view?utm_content=DAFcbr9cp-o&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink )


Learn more about what we do! ??
About you
While we have a plan of what skills we are looking for, we also build roles around great people! ????

To begin with, we believe that a Software developer at Telavox should have at least some of the following experiences:

Java, C#, or .Net

Javascript (React, Angular, AngularJS or Vue) or another background in Web Design

Hibernate, REST API, Microservices or (My)

Experience with Web services.

Since we build roles for great Software developers, we encourage you to reach out regardless if you think this position is too junior or too senior for you! ????????????



Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected] Visa mindre

Manager Enterprise Projects

Ansök    Mar 29    Telavox AB    Administrativ chef
Top 3 qualities ? You are a motivating and coaching leader Experience in project managing larger technology-oriented projects You are an enabler for partner success through humans and technology About the job As we continue our European expansion, we are looking for a Manager Enterprise Projects, who will be responsible for the project managers in the Nordics on MidMarket and Enterprise. You will have full responsibility for the onboarding and chang... Visa mer
Top 3 qualities

? You are a motivating and coaching leader

Experience in project managing larger technology-oriented projects

You are an enabler for partner success through humans and technology

About the job

As we continue our European expansion, we are looking for a Manager Enterprise Projects, who will be responsible for the project managers in the Nordics on MidMarket and Enterprise. You will have full responsibility for the onboarding and change projects for our customers within Direct Sales.

As a Manager, your main goal is to lead, coach and develop the team to reach their individual targets. You will be the daily leader of the team focusing on planning, prioritizing and working with individual development through coaching leadership with continuous follow-ups. You do have the direct report responsibility of the team members which includes e.g. PDD, personal development, and staffing/resource planning as well as recruiting, onboarding, and offboarding.

You are a supportive manager, not afraid of getting your hands dirty to give the team a hand when needed, e.g. co-driving complex customer dialogues/processes, escalation processes, renewals and deliveries. Furthermore, you contribute to the development of the department and take an active part in management constellations to drive improvement initiatives across the team and other departments (e.g. ComEx, Marketing, Sales). You will be joining an expanding team with highly committed members, healthy culture and a strong team spirit, which you can build on to take it further. As a manager, you will be a part of the leadership team for Projects in Customer Operations Large.

About you

To do well and at the same time have lots of fun in this role, we believe that you are an experienced manager/team leader of a project management and/or customer success team or similar.

Furthermore, you are confident in technical discussions and genuinely curious about how things work. You keep track of many things in parallel and are accurate while having the drive to move forward. You will be setting up, planning and running projects. Our Enterprise customers have large volumes of users, so we need you who are experienced in project management, conducting customer dialogue and collaborations with larger customers or partners. You will work closely with our sales staff and lead our partners who install, train and support their customers.

But most important of all is your social ability and your superpower to create trust and long-term relationships, both internally and externally!

You are hopefully and probably great at:

- Motivate others - You understand each individual and create a climate in which people want to do their best

- Build effective teams - You understand the needs of your team and adjust your leadership to ensure the best results. You also share wins and successes, foster an open dialogue and create strong morale and team spirit

- Demonstrate Telavox attitude - You understand what is best for the customer and for the whole of Telavox, and also help others to understand how they contribute to Telavox’s success

- Coach and develop others - You provide challenging and stretching tasks and assignments and lead through questions, rather than merely always providing answers

- Drive and lead change - You outline clear change objectives for direct reports and commit both them and relevant stakeholders to the change

Since these customers are located in the Nordic region you need to be fluent in Swedish, Norwegian or Danish. Working in the Project group you will also work closely with our Global team and almost all communication will be in English. You are therefore proficient in English. If you have knowledge in another language (e.g Spanish and/or France), it would be the icing on the cake but not a must!

Telavox is the place to be!

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!

We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact Talent Acquisition Partner Linus Nilsson at [email protected]

Learn more about what we do! ?? Visa mindre

Senior Backend Engineering

Ansök    Mar 9    Telavox AB    Backend-utvecklare
As a successful SaaS company, Telavox is scaling up into new markets. With a lot of fun challenges ahead, plenty of room for curious minds and openness for ideas and suggestions… … this is an ideal opportunity for any Software Engineer, seeking to evolve how we work and deliver value for an ever-increasing customer base. About the job You will be part of an autonomous team that jointly plan, prioritise, and gather requirements for the work ahead. The t... Visa mer
As a successful SaaS company, Telavox is scaling up into new markets.

With a lot of fun challenges ahead, plenty of room for curious minds and openness for ideas and suggestions…

… this is an ideal opportunity for any Software Engineer, seeking to evolve how we work and deliver value for an ever-increasing customer base.

About the job
You will be part of an autonomous team that jointly plan, prioritise, and gather requirements for the work ahead.

The team is responsible for the implementation of work, from designing, coding, testing, deployment, to monitoring of the applications and features. This is a collaborative effort, to what extent is dependent on the task; from design walkthroughs, pair programming, to code review.

We enjoy learning and seeing things through to the end. We have a collaborative and communicative landscape - and if you are senior, your coaching experience is invaluable!



About you

You’re an experienced software developer. You’ve been around. You’ve seen things…!

You see the big picture, both tech wise and from a business perspective.

You’re NOT a “rockstar” or “ninja”

You're a team player who enjoys coding as much as watching your teammates grow! ????

You’re also experienced enough to understand that everything can’t be made new and shiny overnight, but you know how to come up with new solutions and designs to improve the system.

We don't expect anyone to have experience from all technologies below, that would be crazy! But we know you are experienced enough to quickly learn any if needed.

This is the tech stack we are interested to talk with you about:

Backend language (Java, C# or other)

Databases (My, MariaDB, Server, Cassandra, MongoDB, Neo4j)

DevOps (Linux, Docker, Kubernetes, GCP, AWS, Azure)

Tooling (Git, Github actions, Bash, Jenkins, SonarQube)

Team
As part of our journey, we are looking for several colleagues to join our Engineering departments who enjoy working in a fast-paced, product-driven (and really fun!) environment.

You will work agile and have close contact with your colleagues in order to make changes as smooth and efficient as possible.

In collaboration with your team, you will figure out how to improve and make Telavox solutions more efficient.

You have a strong influence on working methods and product development in a role at Telavox!

By using know-how, collaboration, discussions, programming and technical tools to secure that key projects and initiatives are taken from idea to execution, you develop products and features that help Telavox win globally ????

Learn more about what we do! ??

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected] Visa mindre

Customer Success Agent

Ansök    Feb 22    Telavox AB    Innesäljare
Vi behöver dig! Dig som älskar kommunikation, kunddialoger och är nyfiken på teknik - kom och jobba med oss på Telavox! Topp 3 för det här jobbet: Erfarenhet av kundservice, customer success eller account management Grymma sociala skills och drivet att bygga och vårda kundrelationer ? Problemlösare med tekniskt intresse Om jobbet ???????? Som Customer Success Agent (CSA) kommer du att ansvara för hela kundresan av våra kunder. Din roll fokuserar på... Visa mer
Vi behöver dig! Dig som älskar kommunikation, kunddialoger och är nyfiken på teknik - kom och jobba med oss på Telavox!

Topp 3 för det här jobbet:

Erfarenhet av kundservice, customer success eller account management

Grymma sociala skills och drivet att bygga och vårda kundrelationer

? Problemlösare med tekniskt intresse

Om jobbet ????????

Som Customer Success Agent (CSA) kommer du att ansvara för hela kundresan av våra kunder. Din roll fokuserar på våra befintliga företagskunder inom SOHO-segmentet, vilket innefattar kunder med 1-10 anställda, som du proaktivt arbetar med att säkerställa att de får ut största möjliga värde som Telavox-kund!

Du ansvarar för leveransprocessen och onboarding av nya kunder och säkerställer att våra kunder har rätt avtalsvillkor samt alla tjänster som de behöver för att kommunicera effektivt - både internt och med sina egna kunder.

Du kommer äga din egen kundstock, och jobbar med hela kundens resa med Telavox - från början med leveransprocessen, uppföljande möten med kunden, fram till omförhandling av avtal.

Detta är din to-do list:

- Implementation av den lösning som våra kunder har köpt

- Säkerställa att kundens behov identifieras samt leverera det önskade värdet av vår produkt

- Utbilda kunder i hur vår tjänst fungerar och hur kunden får ut största möjliga värde från vår tjänst

- Omförhandla befintliga kunders avtal och säkerställa att kunden har fördelaktiga kommersiella villkor

- Kontinuerlig kundkontakt med syftet att säkerställa så de upplever värdet av vår produkt

- Självständigt arbete och utveckling av rutiner samt kravställning på utvecklingen av våra digitala verktyg

Om dig ????

För att trivas och vara framgångsrik i rollen som Customer Success Agent så tror vi att du har störst nytta av din starka vilja att ständigt utvecklas och det faktum att du älskar att testa på och lära dig ny teknik och nya system.

Genom ditt naturliga sätt att agera och kommunicera så skapar du ett starkt förtroende, trygghet och entusiasm hos våra kunder. Du är nyfiken på dina kunder och deras behov, vilket gör att du är bra på utveckla dialogen och där identifiera kundnytta och underliggande behov. Vilket leder till att du tillför värde för våra kunder! ????

Om du har en teknisk bakgrund från utbildning eller arbete blir vi väldigt glada, men ett tekniskt intresse räcker långt! Tidigare arbete i en administrativ roll med flera större arbetsuppgifter, erfarenhet av arbete med CRM-system och/eller tidigare erfarenheter inom försäljning ser vi också som ett stort plus.

Vi tycker det är toppen om du dessutom:

- Är strukturerad och vass på att prioritera då det skapar förutsättningar för att kunna vara proaktiv i ditt arbete

- Alltid ger ett gott bemötande, god service och därmed bygger långvariga relationer

- Är en kollega som gärna hjälper andra och vill ha kul på jobbet

- Är trygg och gillar att snacka i telefon & arbeta i digitala verktyg, både på svenska och engelska

Är du intresserad av att bli en del av Telavox? Ansök nu! ????

Vi ser verkligen fram emot att höra från dig! Skicka din ansökan så snart som möjligt. Om det finns några frågor, vänligen kontakta vår Talent Acquisition Partner Linus Nilsson, på [email protected].

Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Learn more about what we do! ?? Visa mindre

Demand Generation Manager

Ansök    Mar 7    Telavox AB    Marknadsanalytiker
Top 3 qualities - Experienced software marketer with a curious mind and a can-do attitude (experience from Hubspot would be great too!)! ???? - You are great at establishing relationships with internal and external stakeholders, turning their insights into engaging marketing campaigns and pipelines ???? - You’re quick to grasp new technologies and processes, and have a data-driven mindset that helps you define actionable insights.?? About the job ?????... Visa mer
Top 3 qualities

- Experienced software marketer with a curious mind and a can-do attitude (experience from Hubspot would be great too!)! ????

- You are great at establishing relationships with internal and external stakeholders, turning their insights into engaging marketing campaigns and pipelines ????

- You’re quick to grasp new technologies and processes, and have a data-driven mindset that helps you define actionable insights.??

About the job ????????
As part of our Demand Generation team, you will be instrumental in the customer-centric, data-led and scalable marketing planning and execution machinery. And we collaborate across the marketing team to make this happen! The team of marketers within demand generation works closely together with the content marketing team, sales development, and sales teams to be the bridge and facilitators to get the right message out, to the right target group, at the right time. This requires that you have a good understanding of lead generation methods and tactics, as well as value-based sales, and the buyer's journey.

The role includes a responsibility to for instance create persona-based, or industry-based marketing programs to support and facilitate lead generation across channels. (To start off, we’re looking to do this efficiently in the Nordic countries.) You are also responsible for the execution of these programs which includes supporting attracting new prospects and supporting their buyer's journey. Furthermore, you will also:

- Develop and execute local outreach campaigns in various channels (e.g. email, social media, digital and physical events), to support the sales pipeline.

- Collaborate closely with the regional sales & sales development team to research and coordinate how you approach and attract new groups of prospects.


- Develop nurture programs - to be executed through the marketing automation tool. This includes teaming up with the awesome content team to create content elements and communications as part of the overall marketing plan you set.

- Work with the Customer Success teams to work out the optimal communications plan for customers to facilitate customer retention and potential upsell.

About you ??
To succeed and thrive in this role you have worked in a similar role in a commercial department for a few years and probably have specific marketing experience from a B2B company and an international context, preferably within the tech and/or software industry. You do also have experience developing and executing marketing programs (e.g. SEM Google Ads, paid social media, and programmatic advertising)

Furthermore, our wish list for you as a candidate is as follows:

- Experience working with a CRM system (we work in Hubspot, so if you have experience with that, it’s a big plus!)

- Experience working with Google Ads

- Bachelor's degree or equivalent work experience within nearby industries

- Experience in channel marketing is a plus!

This role requires fluency in both Swedish and English, and knowledge of another language would be an awesome addition!

Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected]

Learn more about what we do! ?? Visa mindre

Partner Support Agent

Ansök    Feb 20    Telavox AB    Kundtjänstmedarbetare
Vi behöver dig! Dig som vill jobba med att vårda, utveckla och sätta stjärnglans på våra kunders och återförsäljares vardag! Häng med oss på Telavox! ???? Om jobbet ????????? Våra kunder kan delas upp i två: våra direktkunder, som våra egna säljare signerat åt oss, och våra återförsäljarens kunder som våra återförsäljare signerat åt oss. Dessa återförsäljarna har allt mellan 2 till 50 anställda, är spridda på cirka 100 kontor runt om i landet och står ida... Visa mer
Vi behöver dig! Dig som vill jobba med att vårda, utveckla och sätta stjärnglans på våra kunders och återförsäljares vardag! Häng med oss på Telavox! ????

Om jobbet ?????????
Våra kunder kan delas upp i två: våra direktkunder, som våra egna säljare signerat åt oss, och våra återförsäljarens kunder som våra återförsäljare signerat åt oss. Dessa återförsäljarna har allt mellan 2 till 50 anställda, är spridda på cirka 100 kontor runt om i landet och står idag för halva vår omsättning.

Som en del i vårt supporteam tar du hand om våra återförsäljare och ser till att deras kunder är nöjda med sin lösning. Via telefon och mail hanterar du olika typer av ärenden kopplade till våra återförsäljare och din roll är rådgivande och supporterande. Du sitter i vår 2nd line support med mål att ta ca. 25 samtal om dagen och lösa 10 ärenden via mejl.

Många av våra fantastiska återförsäljare har jobbat med att sälja våra produkter i flera år medan vissa är nya i samarbetet. Eftersom du kommer att ha daglig kontakt med flera av dina återförsäljare handlar jobbet till stor del om att bygga relationer med dessa. Du kommer vara del av ett team på 7 personer som uteslutande jobbar med att uppnå maximal nöjdhet för alla dessa återförsäljare.

På Telavox är det viktigt att vi roligt på jobbet och du strävar ständigt efter att återförsäljaren ska känna samma glädje i allt samarbete med oss!

Om dig ????
Du älskar samarbete med människor och kommer ifrån en relationsbyggande roll där du har arbetat såväl supporterande som rådgivande och gärna med en tekniskt utmanande produkt, tjänst eller bransch.

Utöver social skicklighet sätter vi stort värde på att du är:

- Relationsbyggande - Du kommer både bygga och vårda relationerna till dina återförsäljare- gör de som ringer in till dina vänner!
- Teknikintresserad - De flesta återförsäljarna har jobbat med Telavox och i telefonibranschen i många år och det är din uppgift att hjälpa dem. Eftersom vi levererar IP-telefoni så är det bra om du baskunskaper inom IT / telefoni.
- Innovativ och driftig - Våra återförsäljare kommer med mycket frågor och önskemål om förbättringar, din uppgift blir att besvara frågorna och driva på utvecklingen av våra tjänster och produkter. Hos oss har man mycket frihet under ansvar.



Lär dig mer om vad vi gör! ??

Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected]. Visa mindre

Technical Account Manager, Large Partners

Ansök    Feb 15    Telavox AB    Innesäljare
Top 3 for this job! You have experience from a similar role with high demands on understanding & support You have an excellent ability to build trust and new relationships You are an enabler for partner success through humans and technology About the job ???????? As a Technical Account Manager Large Partners, you will be a part of our team located in Sweden (HQ) and Spain. You will be a specialist in your field and a project team member during the... Visa mer
Top 3 for this job!

You have experience from a similar role with high demands on understanding & support

You have an excellent ability to build trust and new relationships

You are an enabler for partner success through humans and technology

About the job ????????

As a Technical Account Manager Large Partners, you will be a part of our team located in Sweden (HQ) and Spain.

You will be a specialist in your field and a project team member during the startup phase of a new large partner (Service Provider or Operator). You will also be a part of the main team who manages our large partners throughout their lifetime with Telavox which means actively contributing to making them as self-sufficient as possible.

Your main responsibilities include:

- Be the large partner's first point of contact via phone/email/chat

- 3rd line technical support for troubleshooting

- Uphold operational forums with your partners

- Owner of your partner's feature/change requests

- Conduct training sessions and products demos

As we work with partners nationally and internationally, this role requires full professional or native level in both Swedish & English.

About you ????

To do well and have lots of fun in this role, we believe that you have some experience from a supportive role, are genuinely curious about how things work, and are eager to understand technical issues.

- You are a service-oriented person with excellent communication skills and are able and willing to learn from experience

- You probably have some experience in a similar role, preferably in telecom, SaaS, or some nearby industry

Furthermore, you quickly understand the business and how value is created for both parties, and proactively analyze the partner portfolio to find improvements. Your high energy, insatiable curiosity, and business acumen will make you successful in this position!

Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????

We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact Linus Nilsson at [email protected].

Learn more about what we do! ?? Visa mindre

Revenue Operations Specialist

Ansök    Feb 20    Telavox AB    Backofficepersonal
Top 3 qualities - You quickly grasp new technology and processes ?? - You are inquisitive; if you don’t know something you’ll find a way to find out ???????? - You are good at establishing relationships with internal and external stakeholders???? About the job ???????? As part of our Revenue Operations team, you will enable a customer-centric, data-led and scalable revenue machine that drives collaboration between Sales, Marketing and Customer Operatio... Visa mer
Top 3 qualities

- You quickly grasp new technology and processes ??

- You are inquisitive; if you don’t know something you’ll find a way to find out ????????

- You are good at establishing relationships with internal and external stakeholders????

About the job ????????
As part of our Revenue Operations team, you will enable a customer-centric, data-led and scalable revenue machine that drives collaboration between Sales, Marketing and Customer Operations through shared revenue goals. The role includes a responsibility to lead/support continuous improvements of existing commercial capabilities with a particular focus on marketing/ demand generation and customer operations. As Revenue Operations are continuously evolving, your role might come to include other commercial areas over time

Your key goal is to support the organization with our marketing technology stack through lead nurturing and automated/optimized customer journeys. You’ll also help our marketing team gain more insights by ensuring we have a cohesive way of building and reporting on campaigns. Additionally, you’ll be involved in projects designed to give our customers an even better, quicker, and more predictable support experience. Your primary focus areas will be:

Marketing tech and automation

- Tech-stack superuser/go-to-person for Hubspot Marketing Hub and connected systems

- Build workflows to automate customer communication and lead routing

- Set up campaign tracking in Hubspot/Google Analytics to enable cohesive and accurate reporting

- Manage our email subscription/audience lists and support with send-outs

Continuous improvements

- Lead/participate in cross-functional Growth Teams

- Be a data-driven mindset advocate

- Optimize key cross-functional processes

- Advocate for cross-functional collaboration

- Run customer surveys and make recommendations based on the results

About you ??
To succeed and thrive in this role you probably have some experience from a role within Revenue Operations, Sales, Marketing, and/or Customer Success. Still, your attitude and mindset are more important than specific experience. It is an advantage (but no requirement) to have a Bachelor's/Masters in Business, Marketing, or similar education.

Furthermore, our wish list for you as a candidate is as follows

-
Experience working with a CRM system (we work in Hubsport, so if you have experience with that, it’s a big plus!)

- Experience working with Google Analytics and setting up campaign tracking

- Fluency in English, both written and spoken. Another language would be the icing on the cake but not a must

As you will be working closely with different internal and external departments, you need to be an excellent communicator and able to adapt your message to the intended audience. Since continuous learning is part of your job description, so you will need to have an appetite for new challenges and enjoy educating yourself. And last but not least, as RevOps is a business support function, you need to be a great team player and strive towards creating a seamless tech stack for our commercial teams.

Telavox is the place to be! ????
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Learn more about what we do! ??
Are you interested in becoming part of Telavox? Apply now! ????
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Linus Nilsson at [email protected] Visa mindre

Engineering Manager to Telavox

Ansök    Feb 17    Telavox AB    Driftchef, data
As a successful SaaS company, Telavox is scaling up into new markets. As part of our journey we are looking for a leader who enjoys working in a fast-paced, product-driven (and really fun!) environment to lead a team developing products and features that help us win globally ???????? This is an exciting opportunity for someone seeking a challenge to grow a team and evolve how we work and deliver value for an ever-increasing customer base. About the job T... Visa mer
As a successful SaaS company, Telavox is scaling up into new markets. As part of our journey we are looking for a leader who enjoys working in a fast-paced, product-driven (and really fun!) environment to lead a team developing products and features that help us win globally ????????

This is an exciting opportunity for someone seeking a challenge to grow a team and evolve how we work and deliver value for an ever-increasing customer base.

About the job
The role of Engineering Manager involves embracing some interesting challenges around designing for the future of Telavox's growth.

Your main focus wíll be:

Grow (recruit) and scale a team of SW Developers.

Focus on talent through a mix of coaching, performance measurement, employee growth and retention.

Product delivery using an agile mindset.

Responsibility and execution and evolution of the product roadmap along with the technology stack.

Active participation, as part of the Core Products management team, in strategic discussions that shape and evolve the product area.

Tech-wise, you will ensure we make the right choices in terms of tools and technologies for your area where the typical technologies currently include Java, APIs, React and more.

Our teams use a variety of different technologies on a daily basis to bring innovative solutions to our customers.

Your main objective will be to build a self-sufficient and highly motivated team of Software Engineers, focused on making our users’ life easier and more productive.


Learn more about what we do! ??
About you
This is an excellent opportunity for a leader who wishes to grow their capability and have a positive impact on their team and the organisation as a whole - a chance to make a real difference!

Important skills for our Engineering Managers include:

The desire and ability to build a balanced and diverse team.

Lead with empathy using a people-centric approach.

Demonstrate determination and persistence to affect positive change.

Having a technology background to facilitate strategic technical discussions.

Some extra superpowers you bring to the role are:

Previous leadership experience managing people and teams.

Being a servant leader, enabling success through others.

Understanding the "Why" and being able to articulate it to your team.

Prior experience in telecommunications…but no worries if that’s not the case!

The Team

You will lead a team from our Core Products portfolio, where our customers experience Telavox through our Web App and Mobile applications. Your team is passionate about providing the best user experience and enriching collaboration and conversations for our retail and contact centre customers - now and into the future as our market segments grow and the opportunities to add value expand!

Read more about the position here. (https://www.canva.com/design/DAFavqN8rPo/FPDoLsglrnzM_J5AC02T8w/view?utm_content=DAFavqN8rPo&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink)

Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact our Talent Acquisition Partner Sofia South at [email protected] Visa mindre

Technical Account Manager, Large Partners (Spanish speaking)

Ansök    Feb 15    Telavox AB    Innesäljare
Top 3 for this job! You have experience from a similar role with high demands on understanding & support You have an excellent ability to build trust and new relationships You are an enabler for partner success through humans and technology About the job ???????? As a Technical Account Manager Large Partners, you will be a part of our team located in Sweden (HQ) and Spain. You will be a specialist in your field and a project team member during the... Visa mer
Top 3 for this job!

You have experience from a similar role with high demands on understanding & support

You have an excellent ability to build trust and new relationships

You are an enabler for partner success through humans and technology

About the job ????????

As a Technical Account Manager Large Partners, you will be a part of our team located in Sweden (HQ) and Spain.

You will be a specialist in your field and a project team member during the startup phase of a new large partner (Service Provider or Operator). You will also be a part of the main team who manages our large partners throughout their lifetime with Telavox which means actively contributing to making them as self-sufficient as possible.

Your main responsibilities include:

- Be the large partner's first point of contact via phone/email/chat

- 3rd line technical support for troubleshooting

- Uphold operational forums with your partners

- Owner of your partner's feature/change requests

- Conduct training sessions and products demos

As this role will work with partners in Spain and internationally, it requires full professional or native level in both Spanish & English. Swedish is not mandatory, but an advantage!

About you ????

To do well and have lots of fun in this role, we believe that you have some experience from a supportive role, are genuinely curious about how things work, and are eager to understand technical issues.

- You are a service-oriented person with excellent communication skills and are able and willing to learn from experience

- You probably have some experience in a similar role, preferably in telecom, SaaS, or some nearby industry

Furthermore, you quickly understand the business and how value is created for both parties, and proactively analyze the partner portfolio to find improvements. Your high energy, insatiable curiosity, and business acumen will make you successful in this position!

Telavox is the place to be! ????

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centers in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now! ????

We look forward to hearing from you! Send your application as soon as possible. If there are any questions, please contact Linus Nilsson at [email protected].

Learn more about what we do! ?? Visa mindre

Business Manager - Operator Business

Ansök    Feb 9    Telavox AB    Försäljningschef
About the job - Provide inspirational leadership and focus within an evolving matrix organization. - Collaborate with colleagues across the business such as Sales, Product, Marketing, and R&D. - Develop the strategic roadmap for growing the business - Keep strengthening valuable relationships with global and local Operators who are key delivery partners - Play a lead role in managing the finances and deliver metrics and objectives aligned with operato... Visa mer
About the job

- Provide inspirational leadership and focus within an evolving matrix organization.

- Collaborate with colleagues across the business such as Sales, Product, Marketing, and R&D.

- Develop the strategic roadmap for growing the business

- Keep strengthening valuable relationships with global and local Operators who are key delivery partners

- Play a lead role in managing the finances and deliver metrics and objectives aligned with operator clients

- Work with Telavox leadership to continue analyzing and understanding the technology and client landscape.

- Look to the broader competitive landscape in defining expansion plans

- Represent the business at the highest levels of customer organizations, and to the market at large, including events and conferences.

About you

- Experienced leader with experience in driving commercial excellence with operational delivery in a high growth/at-scale environment ideally within the Telecommunications and/or SaaS industry.

- Commercially astute - experience in Sales or KAM positions

- Experience in building sustainable relationships with key partners and market influencers.

- Highly analytical approach to the development of commercial growth

- Strong performance management delivery

- Demonstrate ability and track record of bringing energy, vision, and motivation to a business

- First-class communication skills, able to inspire and win college and stakeholders’ commitment

Learn more about what we do! ??


Telavox is the place to be!
Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. We offer Telephony, PBX, messaging, meetings, and contact centres in one simple platform. Unlike our competitors, we own our platform and develop everything ourselves in-house.

Today we are a fast-growing and profitable company with +1.7b in revenue and +400 Telavoxers in nine countries. In addition to being part of an entrepreneurial and forward-thinking tech company, we can offer you a warm-hearted culture, legendary kick-offs, competence development, great career opportunities, and lots of fun! ????

Are you interested in becoming part of Telavox? Apply now!
We look forward to hearing from you! Send your application as soon as possible. Visa mindre