Lediga jobb Ikano Bank AB (publ) i Malmö

Se alla lediga jobb från Ikano Bank AB (publ) i Malmö. Genom att välja ett specifikt yrke kan du även välja att se alla lediga jobb i Malmö som finns inom det yrket.

Mortgage Agent, Hyllie

Ansök    Aug 22    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Mortgage agent – Hyllie, Malmö Plats: Hyllie, Malmö Företag: Ikano Bank Sista ansökningsdag: 21 juli 2025 Kontakt: [email protected] Är du driven av försäljning och att ge kunder en förstklassig upplevelse? Ikano Bank söker nu en engagerad Bolånerådgivare till vårt team i Hyllie. I denna roll är du kundens första kontaktpunkt – du marknadsför och förmedelar våra bolån och försäkringsprodukter, hanterar kreditansökningar och säkerställer att kunden... Visa mer
Mortgage agent – Hyllie, Malmö

Plats: Hyllie, Malmö
Företag: Ikano Bank
Sista ansökningsdag: 21 juli 2025
Kontakt: [email protected]

Är du driven av försäljning och att ge kunder en förstklassig upplevelse? Ikano Bank söker nu en engagerad Bolånerådgivare till vårt team i Hyllie. I denna roll är du kundens första kontaktpunkt – du marknadsför och förmedelar våra bolån och försäkringsprodukter, hanterar kreditansökningar och säkerställer att kunden får en smidig och positiv upplevelse genom hela processen.

Dina arbetsuppgifter:

• Omvandla kundintresse till godkända bolåneansökningar.
• Förmedla försäkringsprodukter på ett serviceinriktat och professionellt sätt.
• Hantera inkommande ansökningar och kundärenden.
• Leverera mot både kvalitativa och kvantitativa mål.
• Samarbeta med kollegor och bidra med förbättringsförslag.

Vi söker dig som har:

• Swedsec Bolånelicens – ett krav för att utföra arbetet, vi ser helst att du har licensen, alternativt har haft den.
• Erfarenhet av att hantera kreditbedömningar.
• God förståelse för den svenska bolånemarknaden.
• Dokumenterad erfarenhet av att nå eller överträffa uppsatta försäljningsmål.
• Flytande kunskaper i svenska och engelska, både i tal och skrift.
• Stark servicekänsla, god kommunikationsförmåga och laganda.

Hos Ikano Bank blir du en del av ett värderingsstyrt företag där du får möjlighet att växa, påverka och hjälpa människor till en bättre ekonomisk vardag.

Ansök senast 31 aug 2025 – vi ser fram emot din ansökan! Visa mindre
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Customer Relations Agent

Ansök    Aug 19    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Är du en stjärna på försäljning & service, har ett intresse för banktjänster och vill arbeta i ett team som andas gemenskap och sammanhållning? Vi på Ikano Bank söker nu en ny kollega till vårt kundserviceteam. Här får du chansen att jobba med både service och merförsäljning inom bank och vara en viktig del av vår satsning på att göra kundupplevelsen ännu bättre tillsammans med någon som gillar förändringar och strävar efter självledarskap med en inställn... Visa mer
Är du en stjärna på försäljning & service, har ett intresse för banktjänster och vill arbeta i ett team som andas gemenskap och sammanhållning?

Vi på Ikano Bank söker nu en ny kollega till vårt kundserviceteam. Här får du chansen att jobba med både service och merförsäljning inom bank och vara en viktig del av vår satsning på att göra kundupplevelsen ännu bättre tillsammans med någon som gillar förändringar och strävar efter självledarskap med en inställning om att allt är möjligt.

Är du rätt person för oss?

I den här rollen pratar du dagligen med våra privatkunder och samarbetspartners, främst via telefon men också genom mail och chatt. Du hjälper till med frågor som rör till exempel lån, sparande, fakturor och räntor. Det är viktigt att du lyssnar in, hittar rätt lösning och ser varje kundmöte som en möjlighet att göra skillnad. Du arbetar mot både individuella mål och team mål där löpande uppföljning utav arbetssätt, försäljning och kundnöjdhet sker kontinuerligt. Tillsammans med dina kollegor kommer du att säkerställa att vi har en prestations och feedbackkultur som är i linje med våra värderingar.

Stor vikt kommer att läggas vid din inställning och personliga lämplighet för tjänsten. Du har en professionell, driven och säljinriktad attityd och har lätt för att skapa relationer och inge förtroende över telefon. Dessutom finner du lätt din egen motivation att nå uppsatta mål.

Vi ser gärna att du:

• Har erfarenhet av service, gärna inom kundtjänst eller försäljning
• Är nyfiken på bank och finans och vill lära dig mer
• Gillar att jobba mot mål och drivs av att göra ett bra jobb
• Har god datorvana och lätt för att lära dig nya system
• Är en lagspelare som sprider positiv energi omkring dig

Vi erbjuder dig

Hos Ikano Bank blir du en del av ett företag där vi tror på sunt förnuft, enkelhet och att våga tänka nytt. Vi jobbar tillsammans för att nå våra mål och vi gör det med hjärtat på rätt ställe. Här finns möjligheter att utvecklas, påverka och växa, både som person och i din yrkesroll.

Bli en del av oss – tillsammans hittar vi bättre vägar framåt!

Varmt välkommen med din ansökan i form av CV och personligt brev. Vänligen notera att vi endast har möjlighet att ta emot ansökningar via vårt rekryteringssystem och kommer därför att radera eventuella ansökningar som skickas via mail.

Arbetspsykologiska tester kan bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från belastningsregistret samt göra en kreditupplysning på dig om du går vidare i processen.

Rekrytering och urval sker löpande, vilket innebär att vi kan komma att stänga rekryteringsprocessen tidigare. Vid frågor gällande tjänsten, vänligen kontakta Maryam Gazzawi, på [email protected]

Sista ansökningsdatum 30 September 2025.

Låter det som något för dig?
Tveka inte, vi ser fram emot att höra från dig! Visa mindre
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Product Manager

Ansök    Maj 15    Ikano Bank AB (publ)    Projektledare, IT
Together we create solutions that simplify life for the many people At Ikano Bank, we thrive on values and collaboration. Join us in making a difference. At Ikano Bank, our core values - common sense and simplicity, working together, and daring to be different - guide us in all that we do. We believe in operating on fair terms, whether it's for our clients, our customers, or ourselves. Founded by Ingvar Kamprad, with an entrepreneurial spirit and IKEA he... Visa mer
Together we create solutions that simplify life for the many people

At Ikano Bank, we thrive on values and collaboration. Join us in making a difference.

At Ikano Bank, our core values - common sense and simplicity, working together, and daring to be different - guide us in all that we do. We believe in operating on fair terms, whether it's for our clients, our customers, or ourselves. Founded by Ingvar Kamprad, with an entrepreneurial spirit and IKEA heritage, we are entrepreneurial bank with big ambitions.

Your role & responsibilities as Product Manager

• Responsible for technical performance in accordance with the bank and local market strategy ?
• Ensure that desired product and customer outcomes are achieved so that the business line is managed in a sustainable way consistent with the bank's policies and guidelines?
• Secure that the product is compliant and meet regulatory demands?
• Owner of the local product technical setup & documentation?
• Follow up on product specific costs regarding suppliers owned by Operations & IT?
• Validate and approve product and services transition to production delivered in releases?
• Manage idea and product development together with Business Line Managers towards IT Service Managers

What skills will you bring?

• Strong IT knowledge?
• Service-minded ?
• Business & solution oriented ?
• Positive team player?
• Able and daring to simplify the complex

What experience will you bring?

• 3 years experience in financial services.
• Experience in IT and vendor management?
• Experience in optimizing processes?
• Experience from a complex multivendor organization?
• Experience working at Ikano Bank is a strong advantage
• Fluent in English

Are you the one for Ikano?

Ikano has a strong focus on our company Values, Leadership principles, and the requirements of Banking and Financial Services. As an employee at Ikano the values – “Simplicity/Common Sense”, “Working Together”, “Daring to be different” are at the core of how we work. As leaders we Drive, Deliver, Inspire and Care about our colleagues and customers. Furthermore, as any Bank or Financial Service provider there are regulations and requirements that we must upheld, and an interest and understanding the value of these is a given.

Join us now – together we will find a better way

This position is a full-time employment with location in Hyllie.

We look forward to receiving your application with a CV and cover letter no later than the 27th of May. Please note that we are unable to accept any applications via email.

We respectfully decline any contact from recruitment or advertisement agencies.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair, and affordable services, enabling a healthy economy for the many people and businesses. Its offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. Ikano Bank operates in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria, and is part of Ingka Group. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Privatlåneförmedlare till vår outboundverksamhet, Malmö

Ansök    Jun 19    Ikano Bank AB (publ)    Innesäljare
Är du vår nästa stjärnförmedlare? Nu söker vi nya kollegor till vår D2C Outbound-enhet inom vår svenska organisation. Som Privatlåneförmedlare på avdelningen Outbound Sales kommer du att vara en del av vårt team som förmedlar bankens produkter till privatpersoner. Du kommer ansvara för att via utgående telefoni erbjuda mestadels privatlån, men ibland även bankens andra produkter såsom t.ex. betalförsäkringar och kreditkort. Vårt syfte är att uppnå en mer ... Visa mer
Är du vår nästa stjärnförmedlare? Nu söker vi nya kollegor till vår D2C Outbound-enhet inom vår svenska organisation.

Som Privatlåneförmedlare på avdelningen Outbound Sales kommer du att vara en del av vårt team som förmedlar bankens produkter till privatpersoner. Du kommer ansvara för att via utgående telefoni erbjuda mestadels privatlån, men ibland även bankens andra produkter såsom t.ex. betalförsäkringar och kreditkort. Vårt syfte är att uppnå en mer fördelaktig lånesituation för kunden. Genom att främst samla kundens redan existerande lån och krediter försöker vi sänka månadskostnaden och förbättra räntesituationen för kunden. Därför är det viktigt att du först skapar dig en uppfattning om kundens nuvarande situation och sedan presenterar hur våra produkter skulle kunna vara till fördel för kunden. Du kommer ha ett stort kundansvar då du ansvarar för låneansökan och blir därefter kundens personliga kontaktperson på Ikano Bank.

Vi är ett existerande team som nu ska expandera. Du kommer, tillsammans med dina kollegor, att arbeta sälj- och kundfokuserat för att nå och överträffa de förväntningar som är upprättade. Ta vara på en unik möjlighet att starta din karriär inom Ikano Bank!

Vi erbjuder dig

Att ingå i ett team av både nya och redan erfarna privatlåneförmedlare där du kan växa och påbörja din karriär inom banken. Genom kontakt med kollegor från andra avdelningar få en bra förståelse för hur banken fungerar. Vi bryr oss om varandra, har en öppen kultur där vi lever våra värderingar, arbetar hårt, har roligt på jobbet och levererar resultat.

Är du rätt person för oss?

Stor vikt kommer att läggas vid din inställning och personliga lämplighet för tjänsten. Du har en professionell, driven och säljinriktad attityd och har lätt för att skapa relationer och inge förtroende över telefon. Dessutom finner du lätt din egen motivation att nå uppsatta mål. Samtidigt har du alltid kundnyttan i fokus i samtalen eftersom besluten som kunden tar är viktiga för dennes privatekonomi.

Du är mogen som person och redo att ta nästa steg i din karriär. För att lyckas i denna roll är du resultatfokuserad och har ett högt kvalitetstänk med kunden i fokus. Din goda arbetsmoral och starka prestationsfokus över tid hjälper dig att leverera enligt uppsatta mål.

Vi vill att våra kunder och medarbetare skall välja Ikano Bank för våra värderingar, vad vi står för och hur vi låter dessa leda oss i vårt arbete. Vi har tre grundläggande värderingar som guidar oss i vårt dagliga arbete, och det är viktigt för oss att våra medarbetare känner att dessa värderingar känns naturliga att efterleva på arbetet:

• Sunt förnuft och enkelhet
• Arbeta tillsammans
• Våga gå vår egen väg

Det är meriterande om du har en utbildning inom ekonomi, men det är inget krav. Vi lägger större vikt på dina personliga egenskaper och ambitioner.

Du bemästrar svenska och engelska i tal och skrift utan hinder.

I denna tjänst kommer du att rapportera till vår Team Manager för Outbound Sales med placering i Malmö. Detta är en tillsvidareanställning med initial provanställning på 6 månader.

Bli en del av oss – tillsammans hittar vi bättre vägar framåt!

Varmt välkommen med din ansökan i form av CV och personligt brev. Vänligen notera att vi endast har möjlighet att ta emot ansökningar via vårt rekryteringssystem och kommer därför att radera eventuella ansökningar som skickas via mail.

Arbetspsykologiska tester kan bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från belastningsregistret samt göra en kreditupplysning på dig om du går vidare i processen.

Rekrytering och urval sker löpande, vilket innebär att vi kan komma att stänga rekryteringsprocessen tidigare. Vid frågor gällande tjänsten, vänligen kontakta Jasmin Sudic [email protected].

Sista ansökningsdatum 31 augusti 2025.

Om Ikano Bank

Ikano Bank startades precis som IKEA för att ge de "många människorna" ett bra alternativ i vardagen. Ikano Bank är en del av Ikano Group som ägs av familjen Kamprad. Vi erbjuder enkla och förmånliga lån och sparprodukter till privatkunder, säljstödstjänster till detaljhandelsföretag samt leasing och fakturaköpslösningar till företagskunder. Våra banktjänster omfattar produkter som lån, bolån, kreditkort och sparkonton till privatpersoner. Visa mindre
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Service Manager

Ansök    Maj 14    Ikano Bank AB (publ)    IT-samordnare
As a Service Manager you are responsible for IT services throughout their lifecycle to ensure service delivery meets business and end user needs in a cost-effective manner. You drive the service delivery maintenance and development planning, and governance with business stakeholders and service delivery suppliers for a Business Service Area or Capability Area. In the role of a Service Manager, you are part of the delivery management, and collaborate with ... Visa mer
As a Service Manager you are responsible for IT services throughout their lifecycle to ensure service delivery meets business and end user needs in a cost-effective manner. You drive the service delivery maintenance and development planning, and governance with business stakeholders and service delivery suppliers for a Business Service Area or Capability Area.

In the role of a Service Manager, you are part of the delivery management, and collaborate with Project Managers, Product Owners, and other leaders in Digital, and you must navigate in this organizational landscape and at all points provide the service management perspective.

Generic

• Ensuring business receives the right set of services that fit the business purpose
• Introducing new services for the business
• Financial management (accounting, budgeting, charging) of the service
• Create and maintain maintenance/development roadmap for the service
• Verify service fitness for purpose, costs and SLAs
• Service reporting according to approved roadmap, SLAs, and budget.
• Ensuring service continuity
• Ensure quality of service
• Manage service description in the service catalog, ensuring the service entry in the service catalogue is accurate

Towards business

• Service demand and development management
• Ensure service requirements are translated into activities, measures or service components that meet the requirements of the business and the end users
• Ensure business alignment of service and foster new innovations

Towards IT

• Ensure legal and security compliance of the service
• Manage the efficient delivery of designated services including all parties participating to the delivery
• Oversee deployments and releases
• Oversee the testing of new and/or changed services to avoid disruptions in business activities
• Review and prioritize improvements to the service
• Apply capacity planning to advise of potential future resource shortages or conflicts to avoid them
• Validate and approve project’s transition to production, sign off deliveries from agile teams

Towards suppliers

• Sourcing and supplier management for the service
• Supplier ecosystem management and governance for the service

Qualifications

Desirable:

• Educated to bachelor’s degree in either Economics or Finance, or Computer and Systems Science
• Fluent in at least one Nordic language and English
• Banking/Financial services industry experience
• Training in ITSM, Project Management, Agile ways of working

Experience

• Minimum 5 years of successful professional experience in Service Management, ITSM
• Minimum 3 years of successful professional experience in Supplier Management
• Minimum 3 years of experience from Banking/Finance
• Multivendor service delivery
• Traditional waterfall and agile ways of working for development
• Experience working at Ikano Bank is a strong advantage

We offer you

Operating at the centre of events, you will be the captain of your service domain driving it with high pro-activeness, responsiveness, cost conscious and pride. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work: You will be balancing business understanding and collaboration with your in-depth competence of service and supplier management. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

Ikano has a strong focus on our company Values, Leadership principles, and the requirements of Banking and Financial Services. As an employee at Ikano the values – “Simplicity/Common Sense”, “Working Together”, “Daring to be different” are at the core of how we work. As leaders we Drive, Deliver, Inspire and Care about our colleagues and customers. Furthermore, as any Bank or Financial Service provider there are regulations and requirements that we must upheld, and an interest and understanding the value of these is a given.

In your role as Service Manager, you are:

• Passionate about driving excellence in IT service delivery
• care for regulatory requirements on service delivery within Financial Services
• highly collaborative with business stakeholders, and service delivery suppliers – internal and external
• have strength of communication skills, during presentation, workshop, and meetings
• is always disciplined and structured approach to govern service delivery
• and an inspirational team player.

Join us now – together we will find a better way

In this role you will report to our Chapter Manager Product & Services, and you will be working within a bank-wide scope. Role to be based at our head office in Malmö, Sweden.

We respectfully decline any contact from recruitment or advertisement agencies.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair, and affordable services, enabling a healthy economy for the many people and businesses. Its offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. Ikano Bank operates in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria, and is part of Ingka Group. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Customer Operations Co-worker, vikariat

Ansök    Okt 31    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Denna tjänst är ett vikariat på 12 månader med start omgående. Är du en stjärna på service, har ett intresse för banktjänster och vill leverera positiv energi till ditt team? Du ser alltid till att alltid leverera en förstklassig kundupplevelse som uppfyller och överträffar våra mål inom försäljning, kundnöjdhet och tillgänglighet. Tillsammans med dina kollegor kommer du att säkerställa att vi har en prestations- och feedbackkultur som är i linje med våra... Visa mer
Denna tjänst är ett vikariat på 12 månader med start omgående.

Är du en stjärna på service, har ett intresse för banktjänster och vill leverera positiv energi till ditt team?
Du ser alltid till att alltid leverera en förstklassig kundupplevelse som uppfyller och överträffar våra mål inom försäljning, kundnöjdhet och tillgänglighet. Tillsammans med dina kollegor kommer du att säkerställa att vi har en prestations- och feedbackkultur som är i linje med våra värderingar.

Sunt förnuft, enkelhet, att arbeta tillsammans och att våga gå vår egen väg. Det är så vi gör skillnad. För att uppnå vår vision måste vi arbeta hårt och sträva åt samma håll

Vi erbjuder dig

I rollen på bank svarar du för en kompetent och effektiv service via telefon, mail och chatt till kunder som har finansiering via Ikano. För att kunna möta kundernas förväntningar vill vi nu förstärka gruppen med någon som gillar förändringar och strävar efter självledarskap med en inställning om att allt är möjligt. Ingenting är omöjligt.

Du kommer att svara på inkommande samtal från framförallt Ikano Banks privatkunder och samarbetspartners med frågor som kan röra exempelvis banklån, sparande, fakturaärenden, produkter och räntefrågor. Utöver det kommer du dessutom att arbeta med att besvara kundfrågor som inkommer via chatt & mail. Tjänsten är en fulltidstjänst.

Egenskaper;

Vi söker dig som har hög kommunikativ förmåga och tycker om att arbeta strukturerat. Det är viktigt att du snabbt förstår kunden och att du har starka kommunikativa egenskaper i både tal och skrift på svenska och engelska. Utöver detta ser vi gärna att du:

• Är intresserad och vill lära dig mer om finansiella lösningar
• Motiveras av att fatta egna beslut, är noggrann och gillar att arbeta i ett högt tempo
• Har ett stort engagemang, är drivande samt tar ansvar för den egna utvecklingen
• Kan snabbt anpassa sig till en flexibel arbetsmiljö
• Trivs i en roll fokuserad på resultat och digital transformation/kommunikation
• Har lätt för att samarbeta med andra och bidrar med positivitet
• Arbetar aktivt med att utveckla dina kompetenser och delar med dig av dina kunskaper

Kunskaper;

• Erfarenhet av att leverera enastående service till våra kunder i alla våra kanaler (chatt, mail och telefon) med ett genuint intresse för kunden och värderingar i fokus
• Du förväntas leverera försäljning genom behovsanpassade kundmöten
• Du har ett proaktivt arbetssätt och vill vara en del i att utveckla och ständigt sträva efter att lära dig mer
• Är öppen för nytänkande samt vill vara en del av Ikano Banks digitaliseringsresa och bidra med förbättringar
• Du bidrar till att bygga ett en stark teamkänsla med god sammanhållning
• Har god datorvana och förmåga att lära dig nya system relativt snabbt

Låter det intressant?

Då är du varmt välkommen med din ansökan snarast, urval kommer ske löpande.

Vi kan inte ta emot ansökningar via mail, vänligen ansök via ansökningsformuläret.

Sista ansökningsdag: 17 november 2024. Urval och intervjuer kommer att ske löpande. Tjänsten kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt. Har du frågor om rollen eller rekryteringsprocessen kontakta Ceylan Saidova på [email protected] Visa mindre
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Solution Architect – Banking, IT Development

Ansök    Dec 19    Ikano Bank AB (publ)    Enterprise Architect
You will be part of the Architecture Chapter within digital delivery organization at Ikano Bank. Within this role you help us achieve ambitious goals. We are looking for a person who is inspired by change. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and fut... Visa mer
You will be part of the Architecture Chapter within digital delivery organization at Ikano Bank. Within this role you help us achieve ambitious goals. We are looking for a person who is inspired by change. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

We create solutions that simplify finance



We are looking for a solution architect with long experience in design, implementation, review of complex IT systems, which has a strong understanding of solutions innovation. The ideal candidate has several years of experience working as a solution architect. You have an ability to dive deep into various hands-on solutions while developing new solutions/services and make strong contributions in architectural discussions.

You possess strong technical and communication skills with the ability to translate technical topics to user stories and tasks, to help development teams in their designs and solutions. You will be responsible for a specific domain within our eco system and work in a truly agile manner together with business team, product owners and other architects. The role will ensure all architectural guidance and directions for the DevSecOps teams are followed. You possess strong technical and communication skills with the ability to translate technical topics to business stakeholders as well as translate business topics into technical designs. The position will report to the Chapter Lead for the Architectural team and will be based in Malmö or greater Copenhagen region. We expect the selected candidate to available onsite in out Malmö office couple of days a week.

Are you the one for Ikano?

Skills Needed

• Long years of hands-on experience development to deployment. Able to design, oversee comprehensive AWS Cloud solutions that align with business requirements and technical standards leveraging AWS Cloud Services, Java with Springboot / Python, Apache Kafka , security automation.
• Hands on experience in using different AWS components needed for API Integrations such as AWS API Gateway, AWS Secret Manager, AWS CloudWatch, S3 Buckets, etc.
• Can lead the architecture design and implementation of complex banking products (Loans, Cards, Payments)
• Knowledge on application Monitoring, Vulnerability Scanning and Patch Management
• Knowledge on AWS Kubernetes clusters
• Practice in DevSecOps working methodology and CI/CD pipelines.

Responsibility

• Working together with other solution architects and identify technical enablers for banking solutions.
• Be a leader within the DevSecOps team you will be responsible for
• Creating architecture design assets and implementing together with the team
• Set high level solution designs ensure they are well documented and communicated
• Ensure that the architecture for new initiatives are aligned with the Enterprise Architectural roadmap and overall Ikano guidelines and target architecture
• Reviews and approval of key design documents, review of code
• Support colleagues with less experience.
• Undertake code design and architectural reviews.
• Maintaining quality by ensuring thoroughness in all of the steps of the development processes.
• Take or call for actions when quality flaws are discovered.
• Continuously improving the code, design, documentation in assigned technical area.
• Short- & long-term risk management including mitigation suggestions
• Contribute to strategic roadmap, goals and vision by working together with product owner and product managers

Experience

• Several years of successful professional experience in Architecture design and implantation
• Design, develop using APIs/SDKs/Microservice
• Prior experience on Banking industry knowledge is an added advantage. We at Ikano Bank are following BIAN model
• Agile Development methodologies practices
• Fluent in English – both spoken and written!
• Ability to work in a team and within Ikano’s values

Join us now – together we will find a better way

You can reach Pravat Dalbehera at [email protected], architecture chapter lead, if you want to know more about the role. Let’s achieve great things together. Please send your application latest by 20th January 2025.

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Service Manager (Temporary)

Ansök    Nov 12    Ikano Bank AB (publ)    IT-samordnare
As a Service Manager you are responsible for IT services throughout their lifecycle to ensure service delivery meets business and end user needs in a cost-effective manner. You drive the service delivery maintenance and development planning, and governance with business stakeholders and service delivery suppliers for a Business Service Area or Capability Area. In the role of a Service Manager, you are part of the delivery management, and collaborate with ... Visa mer
As a Service Manager you are responsible for IT services throughout their lifecycle to ensure service delivery meets business and end user needs in a cost-effective manner. You drive the service delivery maintenance and development planning, and governance with business stakeholders and service delivery suppliers for a Business Service Area or Capability Area.

In the role of a Service Manager, you are part of the delivery management, and collaborate with Project Managers, Product Owners, and other leaders in Digital, and you must navigate in this organizational landscape and at all points provide the service management perspective.

Generic

• Ensuring business receives the right set of services that fit the business purpose
• Introducing new services for the business
• Financial management (accounting, budgeting, charging) of the service
• Create and maintain maintenance/development roadmap for the service
• Verify service fitness for purpose, costs and SLAs
• Service reporting according to approved roadmap, SLAs, and budget.
• Ensuring service continuity
• Ensure quality of service
• Manage service description in the service catalog, ensuring the service entry in the service catalogue is accurate

Towards business

• Service demand and development management
• Ensure service requirements are translated into activities, measures or service components that meet the requirements of the business and the end users
• Ensure business alignment of service and foster new innovations

Towards IT

• Ensure legal and security compliance of the service
• Manage the efficient delivery of designated services including all parties participating to the delivery
• Oversee deployments and releases
• Oversee the testing of new and/or changed services to avoid disruptions in business activities
• Review and prioritize improvements to the service
• Apply capacity planning to advise of potential future resource shortages or conflicts to avoid them
• Validate and approve project’s transition to production, sign off deliveries from agile teams

Towards suppliers

• Sourcing and supplier management for the service
• Supplier ecosystem management and governance for the service

Qualifications

Desirable:

• Educated to bachelor’s degree in either Economics or Finance, or Computer and Systems Science
• Fluent in at least one Nordic language and English
• Banking/Financial services industry experience
• Training in ITSM, Project Management, Agile ways of working

Experience

• Minimum 5 years of successful professional experience in Service Management, ITSM
• Minimum 3 years of successful professional experience in Supplier Management
• Multivendor service delivery
• Traditional waterfall and agile ways of working for development

We offer you

Operating at the centre of events, you will be the captain of your service domain driving it with high pro-activeness, responsiveness, cost conscious and pride. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work: You will be balancing business understanding and collaboration with your in-depth competence of service and supplier management. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

Ikano has a strong focus on our company Values, Leadership principles, and the requirements of Banking and Financial Services. As an employee at Ikano the values – “Simplicity/Common Sense”, “Working Together”, “Daring to be different” are at the core of how we work. As leaders we Drive, Deliver, Inspire and Care about our colleagues and customers. Furthermore, as any Bank or Financial Service provider there are regulations and requirements that we must upheld, and an interest and understanding the value of these is a given.

In your role as Service Manager, you are:

• Passionate about driving excellence in IT service delivery
• care for regulatory requirements on service delivery within Financial Services
• highly collaborative with business stakeholders, and service delivery suppliers – internal and external
• have strength of communication skills, during presentation, workshop, and meetings
• is always disciplined and structured approach to govern service delivery
• and an inspirational team player.

Join us now – together we will find a better way

In this role you will report to our Chapter Lead Product & Services, and you will be working within a bank-wide scope. We would like this role to be based at our head office in Malmö, Sweden. We require all applicants to have a working visa in Europe.

Please note that this is a time temporary position for 6 months.

We respectfully decline any contact from recruitment or advertisement agencies.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair, and affordable services, enabling a healthy economy for the many people and businesses. Its offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. Ikano Bank operates in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria, and is part of Ingka Group. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Commercial Performance Analyst

Ansök    Sep 13    Ikano Bank AB (publ)    Affärskonsult, IT
As our Commercial Performance Analyst, you will be driving towards the growth targets for the Direct to Consumer (D2C) business line. You will produce and share actionable customer insights and drive business decisions and initiatives to improve. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique ... Visa mer
As our Commercial Performance Analyst, you will be driving towards the growth targets for the Direct to Consumer (D2C) business line. You will produce and share actionable customer insights and drive business decisions and initiatives to improve. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.


We create solutions that simplify finance


Commercial Analytics is the customer analytics and insights engine in the Commercial B2C function. The Commercial B2C function is a bank-wide organisation, for the B2C customer segment including Retail partners and D2C. We work to secure the bank's top-line growth by meeting our customers' needs with relevant and fair financial services.

You will have specific responsibilities for D2C, and to identify, scope, and drive improvement initiatives for the broker channel. You will be working closely with the commercial analysts and data delivery specialist, the D2C business line stakeholders, as well as key stakeholders within the Digital function.

Key responsibilities include:

• Drive audience insights using relevant data sources and presenting in a digestible format
• Extract and analyse data to create actionable reports for relevant stakeholders such as Commercial and Product
• Participate and contribute with customer analytics insights in ongoing initiatives and for product or process development
• Work across teams to build and integrate insight models related to risk-based pricing for broker channel, churn and retention, and in other touchpoints along the customer journey
• Report and monitor set KPIs for broker channel customers, and proactively advise adjustment of broker filters, pricing and broker commission based on performance
• Drive initiatives and improvements related to the broker channel.
• Ensure best practices for broker business are copied across all Ikano Bank branches with broker business
• Support budgeting process for consumer loans with inputs for the broker channel and follow up on agreed budget and targets
• Identify and support the development and delivery of required KPI reporting

We offer you

An exciting opportunity for a business-minded analyst, who thrives on leveraging analytics for insights and is keen on putting those insights into action.

You will have the chance to influence your daily work, and develop together with colleagues from eight markets in a highly value-driven company. We have a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.

Are you the one for Ikano?

To be successful in this role you need to have:

Motivation:

• Ability to navigate in a matrix structure across multiple geographies
• Result oriented both in terms of the bank targets and customer satisfaction
• Highly collaborative within your function and across the bank
• Inspirational and motivational in how you communicate and engage cross functionally

Knowledge:

• Analytical skills – ability to analyze data and drive meaningful and actionable insights
• Ability to communicate insights and proposes actions in a clear and concise manner
• Experience in working with a statistical software such as Qliksense, Excel, SAS, or equivalent
• Mastery in a data analysis language, preferably or SAS
• Experience in working with data and analytics, preferably within a banking environment and with unsecured lending products
• Experience from working with or within a broker(s) and good understanding of broker dynamics is a plus

Capabilities:

• Strategic thinking with an eye for the detail
• Analytic mindset and ability to analyse data and drive actionable insights based on these
• A solution-oriented mind-set to achieve results
• Ability to develop & maintain strong internal and external relationships
• Can do attitude and good sense of humour

Experience & Qualifications:

• A university degree in Computer Science, Information Management, Statistics, or a related field (work experience may be considered in lieu of formal education
• Fluency in English is a pre-requisite, preferably fluency in a Nordic language
• Experience from working in the financial sector, and in particular with unsecured lending, is a plus

Join us now – together we will find a better way

In this role you will report to Head of Commercial Analytics, and will be based in Malmö, Hyllie.

Send your application before 2024-09-23.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair, and affordable services, enabling a healthy economy for the many people and businesses. Its offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. Ikano Bank operates in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany, and Austria and is a part of the Ikano Group who owns 51 % of the Bank. Ingka Group, the largest IKEA retailer under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Commercial Data Delivery Specialist

Ansök    Sep 13    Ikano Bank AB (publ)    Affärskonsult, IT
As our Data Delivery Specialist, you will be the customer data expert in the Commercial B2C function. Your expertise will ensure that raw data is analysed and organized into systems and pipelines so that it is well laid out for reporting and analytical modelling. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term... Visa mer
As our Data Delivery Specialist, you will be the customer data expert in the Commercial B2C function. Your expertise will ensure that raw data is analysed and organized into systems and pipelines so that it is well laid out for reporting and analytical modelling. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.



We create solutions that simplify finance


Commercial Analytics is the customer analytics and insights engine in the Commercial B2C function. The Commercial B2C function is a bank-wide organisation, for the B2C customer segment including Retail partners and D2C. We work to secure the bank's top-line growth by meeting our customers' needs with relevant and fair financial services.

Key responsibilities include:

• Analyse and organise raw data and build data systems and pipelines. Prepare the data for analytical modelling and reporting.
• Work with analysts and business stakeholders on new requests for data, connecting the ask to available data structures and help ensure the query developed answers the business need in a way which is well understood and replicable.
• Initiate and drive development requests related to customer data delivery to commercial data points (CRM systems, analytics tools and solutions, customer data marts)
• Be the commercial lead for data sharing initiatives with suppliers and partners, interpreting the business need into identifiable data sources, extracting data, supporting feed development, testing data quality and establishing processes for ongoing data quality management.
• Own QA process for data stored in commercial analytics tools/environments. Perform data validation and produce data summary reports. Maintain relevant ETL processes/ data flow processes. Support identification, migration, and management of historical data to supported and accessible formats.
• Champion a “single source of truth” for customer data, promoting consistency and trust in the use, e.g. for segment, query and dashboards/reporting, and document and steer requests within relevant data improvement forums
• Act as a data steward for the commercial B2C function, ensuring compliance with regulatory requirements for data processes and reporting.
• Map and align with relevant stakeholders current and future customer data requirements for commercial.
• Contribute to relevant new data & analytics tool integration planning and execution, ensuring adequate documentation and continuity

We offer you

You will be responsible for driving and developing the Commercial B2C data structures, and in that play a pivotal role in delivering the commercial analytics roadmap and the Commercial B2C strategy. You will have the chance to influence your daily work and develop together with colleagues from eight markets in a highly value-driven company. We have a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

To be successful in this role you need to have:

Motivation:

• Ability to navigate in a matrix structure across multiple geographies.
• Result oriented both in terms of the bank targets and customer satisfaction.
• Highly collaborative within your function and across the bank

Knowledge:

• Data engineering literacy, is a minimum requirement, experience with SAS, Python or other data analysis languages is an advantage.
• Experience from working with cloud platform such as AWS or Azure
• Strong knowledge of database and schema design
• Experience of creating processes and delivering services by using tools such as data mapping, data and business flow diagrams
• A proven track record of managing data (and processes) with customer engagement technologies – including one or more B2C CRM tools.
• Understanding of data governance principles and practices to maintain data integrity and compliance.

Capabilities:

• A business focus with ability to contribute to overall quality of projects, particularly in identifying and aligning relevant data.
• Strong focus on data quality, ensuring accuracy, completeness, and consistency of data.
• A solution-oriented mind-set to achieve results.
• Ability to develop & maintain strong internal and external relationships.
• Can do attitude and good sense of humour.

Experience & Qualifications:

• A university degree in Computer Science, Information Management, Statistics, or a related field (work experience may be considered in lieu of formal education
• Fluency in English is a pre-requisite, preferably fluency in a Nordic language.
• Experience from working in the financial sector is a plus.

Join us now – together we will find a better way

In this role you will report to Head of Commercial Analytics, and will be based in Malmö, Hyllie.

Send your application before 2024-09-23.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair, and affordable services, enabling a healthy economy for the many people and businesses. Its offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. Ikano Bank operates in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany, and Austria and is a part of the Ikano Group who owns 51 % of the Bank. Ingka Group, the largest IKEA retailer under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
Ansök

Service Manager

Ansök    Okt 2    Ikano Bank AB (publ)    IT-samordnare
As a Service Manager you are responsible for IT services throughout their lifecycle to ensure service delivery meets business and end user needs in a cost-effective manner. You drive the service delivery maintenance and development planning, and governance with business stakeholders and service delivery suppliers for a Business Service Area or Capability Area. In the role of a Service Manager, you are part of the delivery management, and collaborate with ... Visa mer
As a Service Manager you are responsible for IT services throughout their lifecycle to ensure service delivery meets business and end user needs in a cost-effective manner. You drive the service delivery maintenance and development planning, and governance with business stakeholders and service delivery suppliers for a Business Service Area or Capability Area.

In the role of a Service Manager, you are part of the delivery management, and collaborate with Project Managers, Product Owners, and other leaders in Digital, and you must navigate in this organizational landscape and at all points provide the service management perspective.

Generic

• Ensuring business receives the right set of services that fit the business purpose
• Introducing new services for the business
• Financial management (accounting, budgeting, charging) of the service
• Create and maintain maintenance/development roadmap for the service
• Verify service fitness for purpose, costs and SLAs
• Service reporting according to approved roadmap, SLAs, and budget.
• Ensuring service continuity
• Ensure quality of service
• Manage service description in the service catalog, ensuring the service entry in the service catalogue is accurate

Towards business

• Service demand and development management
• Ensure service requirements are translated into activities, measures or service components that meet the requirements of the business and the end users
• Ensure business alignment of service and foster new innovations

Towards IT

• Ensure legal and security compliance of the service
• Manage the efficient delivery of designated services including all parties participating to the delivery
• Oversee deployments and releases
• Oversee the testing of new and/or changed services to avoid disruptions in business activities
• Review and prioritize improvements to the service
• Apply capacity planning to advise of potential future resource shortages or conflicts to avoid them
• Validate and approve project’s transition to production, sign off deliveries from agile teams

Towards suppliers

• Sourcing and supplier management for the service
• Supplier ecosystem management and governance for the service

Qualifications

Desirable:

• Educated to bachelor’s degree in either Economics or Finance, or Computer and Systems Science
• Fluent in at least one Nordic language and English
• Banking/Financial services industry experience
• Training in ITSM, Project Management, Agile ways of working

Experience

• Minimum 5 years of successful professional experience in Service Management, ITSM
• Minimum 3 years of successful professional experience in Supplier Management
• Multivendor service delivery
• Traditional waterfall and agile ways of working for development

We offer you

Operating at the centre of events, you will be the captain of your service domain driving it with high pro-activeness, responsiveness, cost conscious and pride. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work: You will be balancing business understanding and collaboration with your in-depth competence of service and supplier management. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

Ikano has a strong focus on our company Values, Leadership principles, and the requirements of Banking and Financial Services. As an employee at Ikano the values – “Simplicity/Common Sense”, “Working Together”, “Daring to be different” are at the core of how we work. As leaders we Drive, Deliver, Inspire and Care about our colleagues and customers. Furthermore, as any Bank or Financial Service provider there are regulations and requirements that we must upheld, and an interest and understanding the value of these is a given.

In your role as Service Manager, you are:

• Passionate about driving excellence in IT service delivery
• care for regulatory requirements on service delivery within Financial Services
• highly collaborative with business stakeholders, and service delivery suppliers – internal and external
• have strength of communication skills, during presentation, workshop, and meetings
• is always disciplined and structured approach to govern service delivery
• and an inspirational team player.

Join us now – together we will find a better way

In this role you will report to our Chapter Lead Product & Services, and you will be working within a bank-wide scope. We would like this role to be based at our head office in Malmö, Sweden. We require all applicants to have a working visa in Europe.

For more questions about this role, please contact Anna Rylander on [email protected]

We look forward to receiving your application with a CV and cover letter prior to the 20th of October, and please note that we are unable to accept applications via email.

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Co-worker Multi-channel team

Ansök    Maj 14    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Som medarbetare i multi-channel teamet är du våra kunders första kontakt i våra digitala kanaler. Du ser alltid till att leverera en förstklassig kundupplevelse som uppfyller och överträffar våra mål inom försäljning, kundnöjdhet och tillgänglighet. Tillsammans med dina kollegor kommer du att säkerställa att vi har en prestations- och feedbackkultur som är i linje med våra värderingar. Sunt förnuft, enkelhet, att arbeta tillsammans och att våga gå vår eg... Visa mer
Som medarbetare i multi-channel teamet är du våra kunders första kontakt i våra digitala kanaler. Du ser alltid till att leverera en förstklassig kundupplevelse som uppfyller och överträffar våra mål inom försäljning, kundnöjdhet och tillgänglighet. Tillsammans med dina kollegor kommer du att säkerställa att vi har en prestations- och feedbackkultur som är i linje med våra värderingar.

Sunt förnuft, enkelhet, att arbeta tillsammans och att våga gå vår egen väg. Det är så vi gör skillnad. För att uppnå vår vision måste vi arbeta hårt och sträva åt samma håll.

För att lyckas i rollen tror vi att du uppfyller följande:

• Du förväntas leverera enastående service till våra kunder och genomföra kundmöten i alla våra kanaler (Chatt, mail och telefon.)
• Digital kommunikation och försäljning är inom din expertis
• Arbeta aktivt med att identifiera förbättringsområden eller möjligheter för automatisering av processer.
• Du har ett proaktivt arbetssätt och vill en del i att utveckla våra kundmöten i digitala kanaler.
• Driva egna projekt mot givna mål.
• Du leder dig själv med Ikano-värderingarna i åtanke.
• Bidra till att bygga ett starkt team med sammanhållning, med Ikanos värderingarna som riktlinje.

Är du rätt person för rollen?

Som person brinner du för att våra digitala kanaler når sin fulla potential. Måluppfyllnad är något som ligger dig varmt om hjärtat och du älskar att leverera.

Du brinner för att förändra vårt arbetssätt och gillar att tänka annorlunda. Du strävar efter självledarskap och har en klar inställning om att allting är möjligt

Kunskaper:

• Bred kunskap om våra produkter och system, samt viljan att lära dig mer.
• Kunskap om hur våra kundmöten skall hanteras och hur det påverkar våra mål.
• Förstår vikten av att integrera våra värderingar i våra kundmöten.
• Gedigen erfarenhet av kundservice eller relaterat inom en kundcentermiljö eller inom finans och försäljning.
• Tidigare erfarenhet av digitala kundmöten.
• Förståelse för hur ditt arbete bidrar till bankens övergripande mål.

Nyckelkompetenser:

• Förmåga att hantera flera uppgifter samtidigt.
• Trivs i en roll fokuserad på resultat och digital transformation/kommunikation.
• Goda skriftliga färdigheter.
• Förmåga att anpassa kundmötet efter kunden.
• Kapabel till självledarskap och tar ansvar för din egen utveckling.
• Förmåga att upptäcka områden för förbättring och agera därefter.
• Kan hantera en agil och snabbt föränderlig arbetsmiljö.

Låter det intressant?

Då är du varmt välkommen med din ansökan snarast, urval kommer ske löpande.

Vi kan inte ta emot ansökningar via mail, vänligen ansök via ansökningsformuläret. Vid frågor om rollen, kontakta rekryterandechef Filip Johansson via [email protected] Visa mindre
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Norsktalande kundtjänstmedarbetare, Malmö

Ansök    Maj 24    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Är du en stjärna på service, har ett intresse för bank och vill leverera positiv energi till ditt team? Är du på jakt efter nya utmaningar inom kundtjänst? Skulle du beskriva dig själv som kommunikativ, service och lösningsorienterad? Då kan detta vara din nästa utmaning! Vi erbjuder dig I rollen svarar du för en kompetent och effektiv service via telefon, mail och chatt till våra norska kunder. För att kunna möta kundernas förväntningar vill vi nu för... Visa mer
Är du en stjärna på service, har ett intresse för bank och vill leverera positiv energi till ditt team? Är du på jakt efter nya utmaningar inom kundtjänst? Skulle du beskriva dig själv som kommunikativ, service och lösningsorienterad?

Då kan detta vara din nästa utmaning!

Vi erbjuder dig

I rollen svarar du för en kompetent och effektiv service via telefon, mail och chatt till våra norska kunder. För att kunna möta kundernas förväntningar vill vi nu förstärka gruppen med en handlingskraftig och ansvarstagande person med ett stort tålamod som har förmågan att skapa förtroende.

Du kommer att svara på inkommande samtal från framförallt Ikano Banks privatkunder och samarbetspartners med frågor som kan röra exempelvis banklån, sparande, fakturaärenden, produkter och räntefrågor. Utöver det kommer du dessutom att arbeta med att besvara kundfrågor som inkommer via chatt & mail. Tjänsten är en fulltidstjänst.

För att lyckas i rollen hos oss ska du även:

• Tycka om försäljning och arbeta efter försäljningsmål
• Bidra till en hög kundnöjdhet med ett genuint intresse för kunden
• Bidra till utveckling och ständigt sträva efter att lära dig mer
• Vara öppen för nytänkande och vara en del av Ikano Banks digitaliseringsresa

Är du rätt för rollen?

Vi söker dig som har hög kommunikativ förmåga och tycker om att arbeta strukturerat. Det är viktigt att du snabbt förstår kunden och att du har starka kommunikativa egenskaper i både tal och skrift på svenska, engelska och norska. Utöver detta ser vi gärna att du:

• Är intresserad av och vill lära dig mer om finansiella lösningar
• Motiveras av att fatta egna beslut, är noggrann och gillar att arbeta i ett högt tempo
• Har ett stort engagemang samt eget driv
• Är öppen för förändringar och bidrar med en positiv attityd samt våra värderingar
• Har god datorvana och förmåga att lära dig nya system relativt snabbt
• Är prestigelös och kavlar upp armarna när och där det behövs
• Arbetar aktivt med att utveckla dina kompetenser och delar med dig av dina kunskaper
• Tar ansvar för ditt arbete och har lätt för att samarbeta med andra

Bli en del av vårt team inom bank

Urval och intervjuer kommer att ske löpande. Tjänsten kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt. Har du frågor om rollen eller rekryteringsprocessen kontakta Olga Mirovic på [email protected]

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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Co-worker Multi-channel team, Malmö

Ansök    Jul 4    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Som medarbetare i multi-channel teamet är du våra kunders första kontakt i våra digitala kanaler. Du ser alltid till att leverera en förstklassig kundupplevelse som uppfyller och överträffar våra mål inom försäljning, kundnöjdhet och tillgänglighet. Tillsammans med dina kollegor kommer du att säkerställa att vi har en prestations- och feedbackkultur som är i linje med våra värderingar. Sunt förnuft, enkelhet, att arbeta tillsammans och att våga gå vår eg... Visa mer
Som medarbetare i multi-channel teamet är du våra kunders första kontakt i våra digitala kanaler. Du ser alltid till att leverera en förstklassig kundupplevelse som uppfyller och överträffar våra mål inom försäljning, kundnöjdhet och tillgänglighet. Tillsammans med dina kollegor kommer du att säkerställa att vi har en prestations- och feedbackkultur som är i linje med våra värderingar.

Sunt förnuft, enkelhet, att arbeta tillsammans och att våga gå vår egen väg. Det är så vi gör skillnad. För att uppnå vår vision måste vi arbeta hårt och sträva åt samma håll.

För att lyckas i rollen tror vi att du uppfyller följande:

• Du förväntas skapas försäljning genom att identifiera möjligheter till merfösäljning.
• Du förväntas leverera enastående service till våra kunder och genomföra kundmöten i alla våra kanaler (Chatt, mail och telefon.)
• Du har ett proaktivt arbetssätt och vill en del i att utveckla våra kundmöten i digitala kanaler.
• Du leder dig själv med Ikano-värderingarna i åtanke.
• Bidra till att bygga ett starkt team med sammanhållning, med Ikanos värderingarna som riktlinje.

Är du rätt person för rollen?

Som person brinner du för att våra digitala kanaler når sin fulla potential. Måluppfyllnad är något som ligger dig varmt om hjärtat och du älskar att leverera.

Du brinner för att förändra vårt arbetssätt och gillar att tänka annorlunda. Du strävar efter självledarskap och har en klar inställning om att allting är möjligt

Kunskaper:

• Bred kunskap om våra produkter och system, samt viljan att lära dig mer.
• Kunskap om hur våra kundmöten skall hanteras och hur det påverkar våra mål.
• Förstår vikten av att integrera våra värderingar i våra kundmöten.
• Gedigen erfarenhet av kundservice eller relaterat inom en kundcentermiljö eller inom finans och försäljning.
• Tidigare erfarenhet av digitala kundmöten.
• Förståelse för hur ditt arbete bidrar till bankens övergripande mål.

Nyckelkompetenser:

• Förmåga att hantera flera uppgifter samtidigt.
• Trivs i en roll fokuserad på resultat och digital transformation/kommunikation.
• Goda skriftliga färdigheter.
• Förmåga att anpassa kundmötet efter kunden.
• Kapabel till självledarskap och tar ansvar för din egen utveckling.
• Förmåga att upptäcka områden för förbättring och agera därefter.
• Kan hantera en agil och snabbt föränderlig arbetsmiljö.

Låter det intressant?

Då är du varmt välkommen med din ansökan snarast, urval kommer ske löpande.

Vi kan inte ta emot ansökningar via mail, vänligen ansök via ansökningsformuläret. Vid frågor om rollen, kontakta rekryterandechef Filip Johansson via [email protected] Visa mindre
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Data Engineer Risk Analytics

Ansök    Apr 23    Ikano Bank AB (publ)    Mjukvaruutvecklare
Ikano Bank is on a journey to become a data driven organization; Data is an asset and we want to make best use of it! We are turning to new technologies, new ways of working and transforming our IT landscape. We create solutions that simplify finance! As our Data Engineer Risk Analytics, you will work with risk data but in close co-operation with Data Management and all our different markets to understand and prepare data for predictive analytics. Let's m... Visa mer
Ikano Bank is on a journey to become a data driven organization; Data is an asset and we want to make best use of it! We are turning to new technologies, new ways of working and transforming our IT landscape. We create solutions that simplify finance! As our Data Engineer Risk Analytics, you will work with risk data but in close co-operation with Data Management and all our different markets to understand and prepare data for predictive analytics.

Let's make a difference for the many people!

Ikano Bank AB is strengthening its Risk Analytics team with a Data Engineer. You will join a team of highly motivated and experienced colleagues responsible for all sorts of predictive modelling. You will have a key role in aiding the Risk and Credit Risk functions in their journey to become more data-driven, enabling them to generate the insights needed to provide financial services to the many people on fair terms.

In your assignments as Data Engineer, you will be working closely with several departments across the bank, with a specific focus on Finance, Risk, credit portfolio analysis and regulatory reporting.

Key Responsibilities:

• Set up risk data deliveries from multiple on-prem systems and markets into a centralized cloud data platform to support predictive modelling
• Design, build, and integrate risk data through data pipelines on the bank’s new AWS-based Enterprise Data Platform
• Establish robust and automated controls of incoming data to ensure data integrity and data quality
• Collaborate closely with the Central Data Delivery function to ensure alignment of architecture principles and technologies as well as adherence to Ikano development processes and standards
• Create and maintain data mart models in AWS RedShift specific to the Risk and Credit Risk functions
• Provide data support for developers and analysts within the Risk and Credit Risk functions, as well as other stakeholders

To be successful from start it is an advantage to have experience in AWS technologies and ETL processes.

We offer you

As a Data Engineer, you will participate in setting up a data-driven risk environment. You will work close with team members to secure data from on-prem systems into a modern cloud-based data platform enabling predictive modelling.

You will work with and be supported by the team in understanding and interpret data from a risk perspective.

As part of the Risk Analytics team you will be in the center of events of the bank with opportunity to develop both technically and professionally and build your professional network. We work in an international environment, and you will get the chance to cooperate with colleagues from many different countries and cultures.

This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

The position is located in our office in Hyllie, Malmo.

Are you the one for Ikano?

To be successful in this role we think you need to be naturally curious with a desire to understand our business and users. We think you are a driven and self-motivated person with great attention to details, making sure we deliver accurately and on time.

Experience and skills:

• Graduated with a Bachelor’s or Master’s degree in Computer Science or similar related field/degree.
• Knowledge of Python/Pyspark and (to further strengthen the competence in the bank for a future proof setup)
• Knowledge of AWS technologies and ETL processes (to improve and optimize this platform)
• Understanding of data modelling for data warehouses and predictive modelling (to secure data warehouse is created to support predictive modelling)
• Understanding of data quality and integrity concepts (to develop a trustful, user-friendly data warehouse)
• Knowledge of data architecture and data management best practices.
• Experience from banking or insurance.
• A background in DataOps or AIOps.

Join us now – together we will find a better way

Please apply before 2024-05-23. Please note that we are unable to accept any applications via email. Make sure you send your application as soon as possible as we will be looking at applications throughout the period and may close the recruitment earlier.

We respectfully decline any contact from recruitment or advertisement agencies.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Data Engineer

Ansök    Apr 30    Ikano Bank AB (publ)    Civilingenjör, systemutveckling
Are you passionate about data and technology? Are you a motivated and analytical person seeking an exciting and rewarding opening in a fast-paced environment? Have you worked with Data Engineering and AWS? If you're looking for change - we're looking for you! Ikano Bank’s Digital organisation is on an exciting transformation journey to advance our mindsets, ways of working, and solutions. Our vision is to establish user-friendly digital capabilities for t... Visa mer
Are you passionate about data and technology? Are you a motivated and analytical person seeking an exciting and rewarding opening in a fast-paced environment? Have you worked with Data Engineering and AWS? If you're looking for change - we're looking for you!

Ikano Bank’s Digital organisation is on an exciting transformation journey to advance our mindsets, ways of working, and solutions. Our vision is to establish user-friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners. Let’s achieve great things together!

We offer you

As a Data Engineer you will strengthen our Data & Analytics function and you will have a great platform to expand your career and data knowledge. You will work in a diverse and friendly team in a fast-paced environment, acting as a subject matter and collaborating closely with Scrum Master, Product Owner, Business Intelligence Architect, Data Analyst as well as business stakeholders.

This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

Key responsibilities:

• Develop and support data pipelines on IKANO Bank’s AWS-based Data Platform
• Transform designs and requirements into efficient, high-performing, easily maintainable, and reusable code
• Apply critical thinking skills, identify trends and root causes of relatively complex problems
• Automate as much as possible, from CI/CD pipelines to testing and data quality
• Participate in the Solution Design process and pro-actively recommend solutions
• As we strive to work according to DevOps practices, you will share the responsibility with the rest of the team to make sure that our solutions are developed, tested, deployed, and run well

Key Qualifications

• Knowledge base acquired from a few years of experience in data technologies used for data transformation in relational databases and big data environments ( such as on e.g. S3, Python, IAM, AWS Glue, AWS Athena, Spark, Redshift, Airflow etc)
• Understand the demand of particular requirements or problems and applies data engineering skills/techniques thereafter
• Has experience building Datalake, Datawarehouse or Datamarts in AWS
• Experience working with complex data sets, building and maintaining data platforms with focus on data integrity, high data quality
• Excellent English communication skills (written and verbal)

Meritorious:

• Experience in data modelling, particularly for Data Warehouses
• Knowledge of Infrastructure as code and CI/CD pipelines
• Experience working in DevOps team
• Experience in the technology of our current data platform technologies (Oracle RDBMS and Informatica)
• Experience and knowledge of agile frameworks, preferably SAFe
• Financial/Banking experience

We want our customers, partners, and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö.

About us

At Ikano, our vision is to create possibilities for better living. We are an international group of companies active within finance, insurance, production, real estate and retail. Ikano Group was established in 1988 and is owned by the Kamprad family. Our mission is to simplify the many people’s lives so they can focus on living it. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Visa mindre
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Data Engineer

Ansök    Maj 13    Ikano Bank AB (publ)    IT-metodansvarig
Are you passionate about data and technology? Are you a motivated and analytical person seeking an exciting and rewarding opening in a fast-paced environment? Have you worked with Data Engineering and AWS? If you're looking for change - we're looking for you! Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets, ways of working, and solutions. Our vision is to establish user-friendly digital capabilities for t... Visa mer
Are you passionate about data and technology? Are you a motivated and analytical person seeking an exciting and rewarding opening in a fast-paced environment? Have you worked with Data Engineering and AWS? If you're looking for change - we're looking for you!

Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets, ways of working, and solutions. Our vision is to establish user-friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners. Let’s achieve great things together!

We offer you

As a Data Engineer you will strengthen our Data & Analytics function and you will have a great platform to expand your career and data knowledge. You will work in a diverse and friendly team in a fast-paced environment, acting as a subject matter and collaborating closely with Scrum Master, Product Owner, Business Intelligence Architect, Data Analyst as well as business stakeholders.

This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

Key responsibilities:

• Analyze and understand raw source data as well as business data needs.
• Develop and support data pipelines on IKANO Bank’s AWS-based Data Platform
• Transform designs and requirements into efficient, high-performing, easily maintainable, and reusable code
• Apply critical thinking skills, identify trends and root causes of relatively complex problems
• Automate as much as possible, from CI/CD pipelines to testing and data quality
• Participate in the Solution Design process and pro-actively recommend solutions
• As we strive to work according to DevOps practices, you will share the responsibility with the rest of the team to make sure that our solutions are developed, tested, deployed, and run well
• Collaborate with, help and support team members and other stakeholders

Key Qualifications

• Understand the demand of particular requirements or problems and applies data engineering skills/techniques thereafter
• Knowledge base acquired from a few years of experience in data technologies used for data transformation in relational databases and big data environments ( such as on S3, Python, IAM, AWS Glue, AWS Athena, Spark, Redshift, Airflow etc)
• Has experience building Datalake, Datawarehouse or Datamarts in AWS
• Experience working with complex data sets, building and maintaining data platforms with focus on data integrity, high data quality
• Experience with building pipelines for batch and streaming sources
• Excellent English communication skills (written and verbal)

Meritorious:

• Experience in data modelling, particularly for Data Warehouses
• Knowledge of Infrastructure as code and CI/CD pipelines
• Experience working in DevOps team
• Experience collaborating with offshore support team
• Experience in the technology of our current data platform technologies (Oracle RDBMS and Informatica)
• Experience and knowledge of agile frameworks, preferably SAFe
• Financial/Banking experience

We want our customers, partners, and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö or Nottingham. In this recruitment, we are cooperating with Cabeza. More information about the position can be provided by Recruitment Consultant Malin Schultz: [email protected]

We look forward to receiving your application!

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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AML Investigator

Ansök    Dec 22    Ikano Bank AB (publ)    Riskbedömare
Do you want to prevent Ikano Banks products and services being used for money-laundering, finance of terrorism or other criminal activity? AML Nordic is now hiring an AML Investigator. AML Nordic is responsible for financial crime prevention in the Nordic markets at Ikano Bank. The AML Investigator carries out risk-based investigations of suspicious transactions and activities. AML Investigators also supports KYC Investigators in the screening process. W... Visa mer
Do you want to prevent Ikano Banks products and services being used for money-laundering, finance of terrorism or other criminal activity? AML Nordic is now hiring an AML Investigator. AML Nordic is responsible for financial crime prevention in the Nordic markets at Ikano Bank. The AML Investigator carries out risk-based investigations of suspicious transactions and activities. AML Investigators also supports KYC Investigators in the screening process.

We create solutions that simplify finance


As AML Investigator your main responsibility is

• Perform risk-based investigations of system/manually generated alerts and manually submitted suspicious activities reports (internal SARs)
• Conduct clear and traceable documentation of performed investigations in relevant systems
• Submit reports to Financial Intelligence Units in a timely manner.
• Support KYC Team in the screening process.
• Perform AML checks for Ikano Banks sourcing process
• Actively contribute to the Bank´s AML/CFT Risk Assessments based on finding in the investigations of suspicious transaction and activities.
• Actively contribute to improve the Bank´s routines and process for countering money-laundering and finance of terrorism.
• Support the delivery of AML/CFT training and workshops for new recruits and existing AML and KYC investigators and spread knowledge to other parts of Operations.
• The AML Investigator is together with AML Nordic, MLROs and Global AML team the competence center for AML in Ikano Bank and will support Sales, Customer Service functions and other stakeholders with advice.
• The role will closely cooperate with the KYC Team, MLROs and Global Team.

We offer you

The possibility to operate within a continuously developing field. You will keep yourself up to date with regulatory changes and contribute to and influence our process efficiencies. You will have the opportunity to develop yourself and others. Together with your colleagues you will make a difference.

Are you the one for AML Nordic?

To be successful in this role we think you need to be naturally curious with a desire to understand our customer behavior and the AML regulations. You enjoy challenges and working in a fast-paced environment. You are a driven and self-motivated person with great attention to details, making sure we deliver accurately and on time.

Professional skills

• Understanding of a risk-based approach
• Knowledge of Ikano banks products and services
• Knowledge from working in the financial sector
• Knowledge of AML-regulatory on the Nordic markets
•
• Preferable University degree in a Business, Legal, or related field, or equivalent practical experience
• Fluency in English, Swedish, Danish, Norwegian and/or Finnish
• Good knowledge in English
• Previous experience working in financial sector
• Previous experience in AML-related work

Personal competencies:

• Structured, analytical and methodical
• Pedagogical
• Dare to take decisions
• Solution oriented
• Ability to manage multiple high-priority issues/deliverables at the same time
• Taking ownership and responsibility
• Lead by example
• Strong collaboration and communication skills
• Driven and proactive
• Good at creating and maintain relationships

Join us now – together we will find a better way

Please apply as soon as possible, last application date is January 19th 2024. Visa mindre
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Co-worker Multi-channel team

Ansök    Apr 9    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Som medarbetare i multi-channel teamet kommer du att vara våra kunders första kontaktpunkt i våra digitala kanaler. Du ser alltid till att vi levererar en förstklassig kundupplevelse som uppfyller och överträffar våra mål inom försäljning, kundnöjdhet och tillgänglighet. Tillsammans med dina kollegor kommer du att säkerställa att vi har en prestations- och feedbackkultur som är i linje med våra värderingar. Förväntningar: • Du förväntas leverera enaståen... Visa mer
Som medarbetare i multi-channel teamet kommer du att vara våra kunders första kontaktpunkt i våra digitala kanaler. Du ser alltid till att vi levererar en förstklassig kundupplevelse som uppfyller och överträffar våra mål inom försäljning, kundnöjdhet och tillgänglighet. Tillsammans med dina kollegor kommer du att säkerställa att vi har en prestations- och feedbackkultur som är i linje med våra värderingar.

Förväntningar:

• Du förväntas leverera enastående service till våra kunder och genomföra kundmöten i alla kanaler (Chatt, mail och telefon.)
• Expert inom digital kommunikation.
• Du har ett proaktivt arbetssätt gällande utvecklingen av våra kundmöten i digitala kanaler.
• Expert på försäljning via digitala kanaler.
• Arbeta aktivt med att identifiera förbättringsområden eller möjligheter för automatisering av processer.
• Driva egna projekt mot givna mål.
• Led dig själv med Ikano-värderingarna i åtanke.
• Bidra till att bygga ett starkt team med sammanhållning, med Ikanos värderingarna som riktlinje.

Är du rätt person för rollen?

Som person brinner du för att våra digitala kanaler når sin fulla potential. Måluppfyllnad är något som ligger dig varmt om hjärtat och du älskar att leverera.

Du brinner för att förändra vårt arbetssätt och gillar att tänka annorlunda. Du strävar efter självledarskap och har en klar inställning om att allting är möjligt

Kunskaper:

• Bred kunskap om våra produkter och system, samt viljan att lära dig mer.
• Kunskap om hur våra kundmöten skall hanteras och hur det påverkar våra mål.
• Förstår vikten av att integrera våra värderingar i våra kundmöten.
• Gedigen erfarenhet av kundservice eller relaterat inom en kundcentermiljö eller inom finans och försäljning.
• Tidigare erfarenhet av digitala kundmöten.
• Förståelse för hur ditt arbete bidrar till bankens övergripande mål.

Nyckelkompetenser:

• Förmåga att hantera flera uppgifter samtidigt.
• Trivs i en roll fokuserad på resultat och digital transformation/kommunikation.
• Goda skriftliga färdigheter.
• Förmåga att anpassa kundmötet efter kunden.
• Kapabel till självledarskap och tar ansvar för din egen utveckling.
• Förmåga att upptäcka områden för förbättring och agera därefter.
• Kan hantera en agil och snabbt föränderlig arbetsmiljö.

Låter det intressant? Då är du varmt välkommen med din ansökan snarast. Visa mindre
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Finance Administrator; Malmö/Hyllie

Ansök    Dec 22    Ikano Bank AB (publ)    Finansekonom
Ikano Bank AB (publ) is looking for Finance Administrators within Payment. You will be a part of a professional and engaged team working in an international environment ensuring the quality of Payment transformation. You will be reporting to Payment Team Manager. The positions can be offered as a temporary for 8-12 months with chances for permanent employment. Key responsibilities The Payment Team performs the booking of incoming and outgoing payments. ... Visa mer
Ikano Bank AB (publ) is looking for Finance Administrators within Payment.

You will be a part of a professional and engaged team working in an international environment ensuring the quality of Payment transformation. You will be reporting to Payment Team Manager. The positions can be offered as a temporary for 8-12 months with chances for permanent employment.

Key responsibilities

The Payment Team performs the booking of incoming and outgoing payments.

The main responsibilities in this role are:

• Book manual incoming and outgoing payments
• Book incoming and outgoing payment files
• Handle incoming questions in the team’s mailboxes
• Investigate unclear payments
• Participate in the month end closings
• Perform daily and monthly reconciliations
• Process payments
• To be able to perform our tasks we need to work in many different systems.
• We have many stakeholders in different countries and departments within Ikano Bank. We are in daily contact with partners, customer support teams, collection teams, accounting team, AML representatives, Financial Crime Team etc. We need therefore to be strong and clear in our communication skills.
• We must also have great attention both to operational risk, AML, financial compliance etc. We all contribute with continuous improvements when it comes to compliance, risk awareness, efficiency and digitalization.

We offer you

Operating at the center payments, you will have an active role in the daily work and create a great foundation for further development. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

You will be the natural go-to person related to your responsibilities.

Are you the one for Ikano?

With broad understanding of the foundations of banking/Payments and with a background in a similar position/area you need to know and show:

• Degree in accounting / finance / economics
• Leadership skills
• Minimum 2-year experience in Bank/Payments
• Experience and understanding and knowledge in Payments and clearing/settlement
• Drive to improve the daily work
• Open minded and enthusiastic
• Excellent Team player with ability to collaborate closely with all parts of the bank to deliver results
• Well organized and able to prioritize and work effectively under pressure
• Fluent in English

Join us now – together we will find a better way

You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity, and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Please apply at the latest 2024-01-15. The position may be filled before this date. More information can be given by Selda Abdullah, Team Manager Payment, through email [email protected] and Adelisa Crnovrsanin. Team Manager Payment, through email [email protected]

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany, and Austria. Ikano Bank is part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51% of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49% of Ikano Bank. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on Ikano Group – https://group.ikano Visa mindre
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Business Navigator Operations Nordic

Ansök    Dec 4    Ikano Bank AB (publ)    Projektledare, IT
We are now looking for a Business Navigator who will be part of Operations in a skilled and engaged team. You will be leading progress in performance management which requires a passion for and the ability to find new ways of working behind data with an analytical and business-driven mindset and strong communication skills. The Business Navigator is supporting the performance area Operations. In that part, you will be responsible to support with insights ... Visa mer
We are now looking for a Business Navigator who will be part of Operations in a skilled and engaged team. You will be leading progress in performance management which requires a passion for and the ability to find new ways of working behind data with an analytical and business-driven mindset and strong communication skills.

The Business Navigator is supporting the performance area Operations. In that part, you will be responsible to support with insights & recommendations and reports. We use data to create insight which will be a key focus area for this role.

You will be a part of Ikano Bank offers simple and fair banking and financing solutions to the many people.

Our values

Living our values is how we make a difference and ensure great customer experience.

Common sense and simplicity – Working together – Daring to be different – On fair terms

We offer you

Area of responsibility is daily collaboration with colleagues and decision-makers with the purpose to use data to create insights. Based on data you initiate actions that will increase customer experience and performance. Natural tools are data, facts & figures, you will work pro-actively to add insights and recommendations. You are responsible for all types of collect data and report on prioritized areas.

Your main area with direct support is the Nordic organization and close cooperation with all different markets.

• Performance management within Operations through analyzing and creating insights
• Identify opportunities and improvement areas and actively sharing these
• Identify best practice based on available data
• Follow up and report on KPI´s
• Analyze cost level and identify cost saving initiatives related to performance
• Create and improve reports

Are you the one for Ikano?

We believe that you have 3-5 years’ experience from working with performance management or business controlling/analyses. You have a good track record from similar positions and has held a cross functional position.

Knowledge and Skills:

• Highly skilled in MS Office and reporting tools such as QlikView
• Innovative, analytical and self-driven
• Black belt in managing the matrix and stakeholder management
• Pro-active – react and act
• Good level of English language
• Fluent in the Swedish language
•

Apply now and take the chance to be part of our journey

In this role you will be a part of Operations who works cross-functional with a strong collaboration with all countries within the bank. You will report to the Head of Operations and the team is in Malmö Hyllie where the position will be placed.

We look forward to receiving your application prior to the 1st January 2024.

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria.

Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is in Malmö, Sweden and the company are registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Avtals Handläggare B2B Leasing

Ansök    Sep 14    Ikano Bank AB (publ)    Kundtjänstmedarbetare
B2B Leasing söker medarbetare till vår Supportavdelning som Avtals handläggare Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt support team som fokuserar på att leverera grym service åt våra företagskunder. Ikano Bank är på en spännande transformations resa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision... Visa mer
B2B Leasing söker medarbetare till vår Supportavdelning som Avtals handläggare

Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt support team som fokuserar på att leverera grym service åt våra företagskunder.

Ikano Bank är på en spännande transformations resa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision är att skapa användarvänliga digitala möjligheter för de många människorna genom att frigöra den fulla potentialen hos våra medarbetare och partners.

Rollen

Du är företagets ansikte utåt och arbetar med telefon och dator som dina främsta arbetsredskap. Du ger förstklassig service till våra företagskunder. Du arbetar under eget ansvar samtidigt som du har ett nära samarbete med kollegor på en eller andra avdelningar på banken. Med service i fokus kommer du att arbeta med hanteringen av inkommande leasingavtal. Du ansvarar för att administrationen och upprättandet av avtalen blir korrekta mot uppsatta deadlines.

Det innebär att du har en granskande roll och noggrant går igenom avtal, gör kontroller och efterfrågar kompletterande uppgifter i vissa fall samt ser till att pengar utbetalas i rätt tid.

Du kommer även att ta emot samtal/mail ifrån Ikano Banks befintliga företagskunder och leverantör. Det här är en arbetsuppgift som du känner dig säker i och du kan på ett pedagogiskt sätt överföra dina kunskaper till andra.

Vem trivs här?

Som person är du utåtriktad och värdesätter vikten av att skapa goda relationer. Du är noggrann och har en förmåga att snabbt kunna identifiera förbättringsområden, föreslå lösningar och självständigt fatta beslut. Du är självgående i ditt arbete men trivs också bra med att arbeta i en grupp. För att trivas i rollen är du process intresserad och lösningsfokuserad. Du är lyhörd inför kund och har en förståelse för hennes/hans specifika situation. Du är en ambitiös, driven och ansvarstagande person med en positiv attityd och ett stort intresse för service.

Är du rätt för Ikano?

Vi söker en medarbetare med erfarenhet av att arbeta med Kundkännedom och avtals hantering, det är ett plus om man har ekonomisk bakgrund, Då du kommer att vara i regelbunden kontakt med leverantörer/kunder/säljare, är det viktigt att du kommunicerar obehindrat på svenska och engelska, i tal och skrift. Kort och gott är du en person som gillar ekonomi och administration. Att en arbetsdag förändras snabbt är ingenting som stör dig, du har lätt för att ställa om för att prioritera andra områden.

Ikano Banks värderingar och känsla för enkelhet faller sig helt naturligt för dig att arbeta efter!

Vad erbjuder vi dig?

I nya fräscha lokaler på en dynamisk arbetsplats i Hyllie kan vi erbjuda dig en tjänst som kombinerar självständigt arbete med teamarbete. Du kommer främst arbeta med inkommande avtal till vår leasingsupport. Detta är ett Vikariat med möjlighet för förlängning med start 1 November.

Är du intresserad?

Vi tillämpar ett löpande urval och vill därför ha din ansökan snarast, dock senast 30/9. Ansökan sker genom att du registrerar dig här nedan (vi har ingen möjlighet att ta emot ansökan via e-post). Arbetspsykologiska tester kan också bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från Belastningsregister samt göra en Kreditupplysning på dig om du går vidare i processen.

Om Ikano Bank

Ikano Bank startades precis som IKEA för att ge de "många människorna" ett bra alternativ i vardagen. Ikano Bank är en del av Ikano Group som ägs av familjen Kamprad. Vi erbjuder enkla och förmånliga lån och sparprodukter till privatkunder, säljstödstjänster till detaljhandelsföretag samt leasing och fakturaköpslösningar till företagskunder. Våra banktjänster omfattar produkter som lån, bolån, kreditkort och sparkonton till privatpersoner. Visa mindre
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Nordic Payment, Student Finance administrator, Malmö/Hyllie

Ansök    Dec 22    Ikano Bank AB (publ)    Ekonomiassistent
As our student team member in the Nordic Payment team, you will get assignments within our payment processes. You will be part of a team that is working as a bridge between accounting, collections, country organizations and operations when it comes to the payment processes. At Ikano Bank, we work with creating possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and a long-te... Visa mer
As our student team member in the Nordic Payment team, you will get assignments within our payment processes. You will be part of a team that is working as a bridge between accounting, collections, country organizations and operations when it comes to the payment processes. At Ikano Bank, we work with creating possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and a long-term focus. Let’s achieve great things together.

Let’s make a difference in finance for the many people

The Nordic Payment Team performs the booking of incoming and outgoing payments. The main responsibilities in this role are:

• Book manual incoming and outgoing payments
• Book incoming and outgoing payment files
• Handle incoming questions in the team’s mailboxes
• Investigate unclear payments
• Participate in the month end closings
• Perform daily and monthly reconciliations
• Process payments

To be able to perform our tasks we need to work in many different systems.

We have many stakeholders in different countries and departments within Ikano Bank. We are in daily contact with partners, customer support teams, collection teams, accounting team, AML representatives, Financial Crime Team etc. We need therefore to be strong and clear in our communication skills.

We must also have great attention both to operational risk, AML, financial compliance etc. We all contribute with continuous improvements when it comes to compliance, risk awareness, efficiency and digitalization.

We offer you

To work when needed and as a holiday replacement.

You will be part of a payment team that processes all the Ikano Bank’s incoming and outgoing payments in the Nordic countries. This position is more than what meets the eye. You will get the chance to work within a team that has many stakeholders and a lot of perspectives to take into consideration. You will get to work with high attention to AML related questions, bookkeeping, etc. at the same time as the customer always remains in focus. As part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

Are you the one for Ikano?

As payment student assistant for Common Functions we believe your studies are high school, KY, or bachelor’s degree within Business Administration. You are fluent in both Swedish and English. You are a team player who is accurate, and customer focused. You have a hands-on mind set. It is also important that you are well structured. It is a great advantage if you have previously worked within a bank or within an AP/AR department in an international context.

Furthermore, you have a pro-active approach with great respect for deadlines.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

Send your application before 2024-01-15. More information can be given by Adelisa Crnovrsanin, [email protected], and Selda Abdullah, [email protected].

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Scrum Master in Digital Delivery, Malmö

Ansök    Aug 3    Ikano Bank AB (publ)    IT-arkitekt/Lösningsarkitekt
Ikano Bank’s Digital organization is on an exciting transformation journey to advance our ways of working, solutions, and mindsets. Our vision is to establish user friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners. As our Scrum Master you will be in the centre of that effort and lead the organization towards the vision! In Ikano Bank, we create possibilities for a better living by providing ba... Visa mer
Ikano Bank’s Digital organization is on an exciting transformation journey to advance our ways of working, solutions, and mindsets. Our vision is to establish user friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners. As our Scrum Master you will be in the centre of that effort and lead the organization towards the vision!

In Ikano Bank, we create possibilities for a better living by providing banking and financial services for the many. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together!

Let’s make a difference in finance for the many people

You will be joining the Digital Delivery organization that has a setup of five ARTs with a governance steering of a solution train. The solution train is responsible for the delivery and product development of the Ikano Pay products among others. This is where it all happens! We develop and maintain the backend and frontend systems for loans, mortgages, and credits for private individuals.

We are around 40+ agile teams working closely with our business across the Nordics, UK, Germany, and upcoming markets to deliver new features from the same roadmap.

Each ART is unique in its shape, where some have more of a business scope and others are more of technical nature.

The last couple of years our solution train has been through a great change moving towards an agile mindset and ways of working. We still have an exciting journey ahead of us in which we need your help as Scrum Master.

What will you do?

• As a Scrum Master you will be the team coach for a DEVSECOPS scrum team consisting of e.g., developers, testers, tech Leads and Product Owners. In your role you take the responsibility for helping the team through our agile processes with everything from facilitating scrum ceremonies, refining the backlog to continuously improving the team with recurring retrospectives
• You are a true leader and serve as a facilitator, coach, manager, mentor, teacher, impediment remover, and change agent by helping to create an environment of collaboration, transparency, and continuous improvement
• You coach and guide the team to be able to deliver value with high quality to the customer in an iterative way
• You build up and maintain trust among the team, psychological safety, openness, honest and transparent communication by ensuring that the team gets the support they need to be able to deliver value to our customers
• You ensure that the team has room to react to unexpected items and make potential risks visible due to the team’s capacity. You will help the team to remove impediments and safeguard the team from external distractions
• You are part of a diverse cross-functional team where team members might be located onshore, nearshore and/or offshore
• In addition, you help the team and the organization to adopt an agile mindset by practicing and fostering a continuous improvement culture
• Be an active part of the SM-COP "Community of Practice” and in this role contribute to the further development of COP into an Agile organization
• At your help is the Delivery organisation as well as the whole community of Scrum Masters within our solution train. You will be one of the key players driving change on a direct operational level in your teams
• Overall, you are the leader who facilitates the team's success by empowering them and enabling them to work together effectively and efficiently

Key competencies

• Experience and knowledge of SAFe framework and agile methods is a must
• Skills to create a safe environment for meaningful collaboration and healthy conflict resolution
• Being open and appreciating openness in others
• Experience from the banking / financial industry is a plus
• SAFe Scrum Master certification is a plus
• Practical experience in supporting agile, self-organized teams as a Scrum Master

We offer you

Operating at the centre of events, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö. More information about the position can be provided by Marit Eriksson, [email protected]

We look forward receiving your application consisting of CV and cover letter. We continuously evaluate candidates and therefore close the position when needed. Please note that we do not accept applications via email.

What are you waiting for? Come and join us!

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Kundservicemedarbetare

Ansök    Sep 8    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Är du en driven och målinriktad person som sätter kunden i fokus? Har du ett intresse för bank och drivs av att ständigt optimera kundupplevelsen? Vill du leverera positiv energi till ditt team? Skulle du beskriva dig själv som kommunikativ, proaktiv och lösningsorienterad? Då har vi den perfekta möjligheten för dig! I rollen löser du kundärenden samt informerar om våra produkter baserat på kundens behov, via telefon, mail och chat Du är en del av ett tea... Visa mer
Är du en driven och målinriktad person som sätter kunden i fokus? Har du ett intresse för bank och drivs av att ständigt optimera kundupplevelsen? Vill du leverera positiv energi till ditt team? Skulle du beskriva dig själv som kommunikativ, proaktiv och lösningsorienterad? Då har vi den perfekta möjligheten för dig!

I rollen löser du kundärenden samt informerar om våra produkter baserat på kundens behov, via telefon, mail och chat Du är en del av ett team som ständigt arbetar med att optimera arbetssätt och kundbemötande. Du är en vikigt del i det arbetet och bidrar till utveckling och förbättring.

Vi erbjuder dig

I rollen svarar du för en kompetent och effektiv service via telefon, mail och chat till kunder som har finansieringslösning via Ikano bank. För att kunna möta kundernas förväntningar vill vi nu förstärka gruppen med en handlingskraftig och ansvarstagande person med ett stort tålamod som har förmågan att skapa samt bygga förtroende.

Du kommer att svara på inkommande samtal från Ikano Banks privatkunder och samarbetspartners så som IKEA. Frågorna kan röra exempelvis lån, sparande, fakturaärenden, produkter och räntefrågor. I rollen ingår det att dagligen jobba med merförsäljning i form av att informera om våra produkter. För att du ska få de bästa förutsättningarna för att lyckas börjar din anställning med en gedigen introduktionsutbildning där du får lära känna våra värderingar, produkter, system & vårt kundmöte.

Du kommer få kontinuerlig utbildning, coachning och feedback för att du ska få de bästa förutsättningarna för att lyckas i din roll hos oss. Tjänsten är en fulltidstjänst.

För att lyckas i rollen hos oss ska du:

• Bidra till en hög kundnöjdhet med ett genuint intresse för kunden & dess behov
• Bidra till utveckling och ständigt sträva efter att lära dig mer
• Vara öppen för nytänkande och vara en del av Ikano Banks digitaliseringsresa
• Tycka om att arbeta mot tydliga mål
• Bidra med energi & glädje till teamet
• Arbeta aktivt med merförsäljning

Är du rätt för rollen?

Vi söker dig som har hög kommunikativ förmåga och tycker om att arbeta strukturerat. Det är viktigt att du snabbt förstår kunden och att du har starka kommunikativa egenskaper i både tal och skrift. Utöver detta ser vi gärna att du:

• Är intresserad av och vill lära dig mer om finansiella lösningar
• Motiveras av att fatta egna beslut, är noggrann och gillar att arbeta i ett högt tempo
• Har ett stort engagemang samt eget driv
• Är öppen för förändringar och bidrar med en positiv attityd samt våra värderingar
• Har god datorvana och förmåga att lära dig nya system relativt snabbt
• Är prestigelös och kavlar upp armarna när och där det behövs
• Arbetar aktivt med att utveckla dina kompetenser och delar med dig av dina kunskaper
• Tar ansvar för ditt arbete och har lätt för att samarbeta med andra

Bli en del av vårt team inom bank

Sista ansökningsdag: 30 September 2023. Urval och intervjuer kommer att ske löpande. Tjänsterna kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt. Har du frågor om rollen eller rekryteringsprocessen kontakta Cevrie Osmani, [email protected]

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och fö Visa mindre
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Collection agent, Malmö

Ansök    Aug 11    Ikano Bank AB (publ)    Inkassohandläggare
Vi söker dig som är kommunikativ, serviceorienterad och kan bidra till att ge våra kunder bästa service. I rollen som Collections medarbetare har du en viktig uppgift i att vara ansiktet utåt för banken. Du ansvarar för servicesamtal via telefon och mail samt erbjuder lösningar utifrån kundens situation och behov. Är du den vi söker? Vi söker en ansvarstagande och flexibel medarbetare med förmåga att tänka utanför boxen. Du har ett intresse för kravhante... Visa mer
Vi söker dig som är kommunikativ, serviceorienterad och kan bidra till att ge våra kunder bästa service. I rollen som Collections medarbetare har du en viktig uppgift i att vara ansiktet utåt för banken. Du ansvarar för servicesamtal via telefon och mail samt erbjuder lösningar utifrån kundens situation och behov.

Är du den vi söker?

Vi söker en ansvarstagande och flexibel medarbetare med förmåga att tänka utanför boxen. Du har ett intresse för kravhantering, administration, ett starkt kundfokus och service faller sig naturligt för dig. Som person har du en analytisk förmåga och ett tekniskt intresse.

Du har några års arbetslivserfarenhet inom service, då gärna per telefon. Du har mycket goda kunskaper i svenska både i tal och i skrift. Du har även god datorvana med kunskaper i Office-paketet, mycket meriterande är om du har erfarenhet av bank och finans eller har erfarenhet av regelverk. Vi välkomnar alla sökande och eftersträvar mångfald.

Rollen

Du kommer att arbeta främst med privatkunder på den svenska marknaden. Telefon kommer att vara ett av dina främsta arbetsredskap, även administrativt arbete förekommer.

Huvuduppgifter:

• Hjälpa kunder med betalningssvårigheter, både privat- samt företagskunder
• Ringa utgående samtal för att uppmuntra kunden att betala förfallen skuld.
• Svara på inkommande samtal, brev och e-postmeddelande
• Regulatoriska förfrågningar
• Samarbeta med externa inkassopartners
• Hantera dödsboärende

Välkommen med din ansökan

Ansök snarats dock senast 2023-08-30, urval och intervjuer kommer att ske löpande. Tjänsten kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt.

Som en del av rekryteringsprocessen kommer en kreditupplysning att göras och vi begär också ett utdrag ur belastningsregistret. Vid ansökan ser vi gärna att du beställer ditt utdrag, detta då det tar ett par veckor att få.

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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Nordic Payment, Student Finance administrator Malmö/Hyllie

Ansök    Aug 1    Ikano Bank AB (publ)    Ekonomiassistent
As our student team member in the Nordic Payment team, you will get assignments within our payment processes. You will be part of a team that is working as a bridge between accounting, collections, country organizations and operations when it comes to the payment processes. At Ikano Bank, we work with creating possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and a long-te... Visa mer
As our student team member in the Nordic Payment team, you will get assignments within our payment processes. You will be part of a team that is working as a bridge between accounting, collections, country organizations and operations when it comes to the payment processes. At Ikano Bank, we work with creating possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and a long-term focus. Let’s achieve great things together.

Let’s make a difference in finance for the many people



The Nordic Payment Team performs the booking of incoming and outgoing payments. The main responsibilities in this role are:

• Book manual incoming and outgoing payments
• Book incoming and outgoing payment files
• Handle incoming questions in the team’s mailboxes
• Investigate unclear payments
• Participate in the month end closings
• Perform daily and monthly reconciliations
• Process payments

To be able to perform our tasks we need to work in many different systems.

We have many stakeholders in different countries and departments within Ikano Bank. We are in daily contact with partners, customer support teams, collection teams, accounting team, AML representatives, Financial Crime Team etc. We need therefore to be strong and clear in our communication skills.

We must also have great attention both to operational risk, AML, financial compliance etc. We all contribute with continuous improvements when it comes to compliance, risk awareness, efficiency and digitalization.

We offer you

To work when needed and as a holiday replacement.

You will be part of a payment team that processes all the Ikano Bank’s incoming and outgoing payments in the Nordic countries. This position is more than what meets the eye. You will get the chance to work within a team that has many stakeholders and a lot of perspectives to take into consideration. You will get to work with high attention to AML related questions, bookkeeping, etc. at the same time as the customer always remains in focus. As part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

Are you the one for Ikano?

As payment student assistant for Common Functions we believe your studies are high school, KY, or bachelor’s degree within Business Administration. You are fluent in both Swedish and English. You are a team player who is accurate, and customer focused. You have a hands-on mind set. It is also important that you are well structured. It is a great advantage if you have previously worked within a bank or within an AP/AR department in an international context.

Furthermore, you have a pro-active approach with great respect for deadlines.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

Send your application before 2023-08-24. More information can be given by Adelisa Crnovrsanin, [email protected], and Selda Abdullah, [email protected].

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Solution Architect – Cloud Infrastructure, Malmö, Sweden (On-site)

Ansök    Jul 6    Ikano Bank AB (publ)    IT-arkitekt/Lösningsarkitekt
You will be part of the Architecture Chapter within IT Development. Within this role you help us achieve ambitious goals. We are looking for a person who is inspired by change. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achi... Visa mer
You will be part of the Architecture Chapter within IT Development. Within this role you help us achieve ambitious goals. We are looking for a person who is inspired by change. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

We create solutions that simplify finance

We are looking for a solution architect with good cloud (AWS preferred) experience, which has a strong understanding of solutions innovation. The ideal candidate has several years of experience working as a solution architect, or a lead senior developer. You have an ability to dive deep into various hands-on solutions while developing new solutions/services and make strong contributions in architectural discussions.

You possess strong technical and communication skills with the ability to translate technical topics to user stories and tasks, to help development teams in their designs and solutions. The position will report to the Chapter Lead for the Architectural team and will be based in Malmö. We expect the selected candidate to available onsite in our Malmö office couple of days a week.

Are you the one for Ikano?

Skills Needed

Design and implementation of the AWS cloud infrastructure. Experience in DevOps tasks related to automated deployments. Knowledge and experience with:

• Serverless framework
• Hands on experience in using different AWS components such as AWS API Gateway, Elastic Container Registry, S3 etc
• Experience in implementing & maintaining Network Zoning, Firewall & Firewall Management, IDS / IPS, NACL and Security Groups.
• IAM (configuration and auditing)
• Hands on experience of JAVA development
• Practice in DevSecOps working methodology and CI/CD pipelines.
• Experience on incorporating capabilities such as Clustering, Load Balancing, Data Mirroring & Replication Disaster Recovery Planning and Backups & Backup Management
• Knowledge on Monitoring, Vulnerability Scanning and Patch Management & Deployment (added advantage)
• Infrastructure as code software development (Terraform or CloudFormation)
• Experience on AWS Kubernetes clusters

Responsibility

• Working together with other solution architects and identify tech enablers for banking solutions
• Creating architecture design assets and implementing together with the team
• Set high level solution designs ensure they are well documented and communicated
• Ensure that the architecture for new initiatives are aligned with the Enterprise Architectural roadmap and overall Ikano guidelines and target architecture
• Reviews and approval of key design documents
• Support colleagues with less experience.
• Undertake code design and architectural reviews.
• Maintaining quality by ensuring thoroughness in all of the steps of the development processes.
• Take or call for actions when quality flaws are discovered
• Continuously improving the code, design, documentation in assigned technical area.
• Short & long term risk management including mitigation suggestions

Experience

• Several years of successful professional experience in Architecture design and implantation
• Agile Development methodologies practices
• Fluent in English – both spoken and written!
• Ability to work in a team and within Ikano’s values

Join us now – together we will find a better way

You can reach Pravat Dalbehera, architecture chapter lead, if you want to know more about the role.

Let’s achieve great things together. Please send your application latest by 20th August 2023.

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Senior Developer – Microservice Development

Ansök    Jul 6    Ikano Bank AB (publ)    Civilingenjör, systemutveckling
We are looking for experienced senior developers with a demonstrated history of working in the IT and services industry. You will be working with dynamic teammates on developing capabilities utilizing containers to deploy highly available applications. You will join a team responsible for ensuring and enabling highly available and high-performance inter-service communication for both synchronous and asynchronous communication. The team heavily uses hosted ... Visa mer
We are looking for experienced senior developers with a demonstrated history of working in the IT and services industry. You will be working with dynamic teammates on developing capabilities utilizing containers to deploy highly available applications. You will join a team responsible for ensuring and enabling highly available and high-performance inter-service communication for both synchronous and asynchronous communication. The team heavily uses hosted services from AWS such as EKS and API Gateway and hosts a Kafka distributed streaming platform in the cloud.

We expect you to be a high performing, free thinking individual who is not afraid of asking questions. Challenge the status quo with your experience not only in development but design and your experiences from past projects. You need to be a team player, working in larger teams where you support your team member and product owner.

We create solutions that simplify finance

You have an ability to dive deep into various hands-on solutions while developing new solutions/services and make strong contributions in architectural discussions.

You possess strong technical and communication skills with the ability to translate technical topics to user stories and tasks, work together with team members in all phases of development cycle. You will be part of the Architecture Chapter within IT Development and assigned to customer onboarding. This position requires the selected candidate to be working from our Malmö office.

Experience & Skills

• The candidate has several years of experience working as a lead senior developer.
• Advanced knowledge of the implementation of API service architectures (SOAP, REST) ??with one of the market-leading API management tools such as AWS API Gateway and/or Kong and/or WSO2 and/or Apigee, etc.
• Extensive hands-on experience in Java, RESTful micro services using Spring Boot.
• Expertise in designing and implementing API's for mobile and web applications. For example, REST (Swagger or OpenAPI) and async API's (Apache Kafka).
• Hands-on experience in designing and implementing KAFKA events.
• Good experience in configuring and implementing AWS cloud services
• Experience with monitoring tools like ELK/Prometheus/Grafana preferred
• Fluent in English – both spoken and written
• Experience from banking or insurance business

Added Advantage

• Experience in Core Banking platform (e.g., Cards, Loans, Deposits)
• Knowledge on origination business process flow (Camunda) and business logic
• Agile methodologies (we practice Scrum and follow SAFe framework)
• General DevSecOps Experience a plus

Key Responsibilities

• Maintaining quality by ensuring thoroughness during development phases, focusing on automation
• Undertake code reviews
• Implementing non-functional requirements
• Security is taken seriously since it’s a bank and should always be in focus & prior.
• Take or call for actions when quality flaws are discovered
• To develop and manage the products & services according to AWS well architected framework & internal processes.
• Ensure that the implementations are aligned with the Enterprise Architectural roadmap and overall Ikano guidelines and target architecture

Join us now – together we will find a better way

Ability to work in a team and within Ikano Bank’s values. Let’s achieve great things together. Please send your application latest by 20th August 2023.

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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B2B Student Co-worker, Ikano bank Malmö

Ansök    Maj 15    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Join our Nordic Customer Service Center in Malmö/Hyllie and help us to reach our mission to exceed our customers’ expectations. This is a great opportunity to gain working experience from the finance and banking industry. You will have the chance to work with the Norwegian B2B team and start with a couple of days training and the training will be during daytime Monday - Friday 9-16. Let’s make a difference in finance for the many people Your primary resp... Visa mer
Join our Nordic Customer Service Center in Malmö/Hyllie and help us to reach our mission to exceed our customers’ expectations. This is a great opportunity to gain working experience from the finance and banking industry. You will have the chance to work with the Norwegian B2B team and start with a couple of days training and the training will be during daytime Monday - Friday 9-16.

Let’s make a difference in finance for the many people

Your primary responsibility is to communicate and give service to our Norwegian business customers. Communication is done via phone, both inbound and outbound calls and e-mail. You will also onboard and handle leasing agreements. Together with your colleagues, you offer our services based on the client's needs and provide adaptive solutions. You are service-minded and contribute actively to drive the business forward. Ikano Bank offers simple and good services on fair terms.

Daily tasks will consist of:

• Validate, register and start agreements
• Remarkable customer service of ongoing agreements
• Ad hoc activities
• Service more of the many by phone and email including business to business and private customers.

Are you the one for Ikano Bank?

We are looking for a responsible, flexible Co-worker who has the ability to see the big picture. You have a strong customer focus and a sense of service and a genuine interest in everyday sales and finances.

• You are preferably studying finance and have at least 1 year of studies left before you graduate.
• You are available to work fulltime during some school holidays.
• You are available to work about 10-15 hours/week scheduled time
• As a person you are passionate about service, and you are driven by sales.
• Fluent in either the Swedish or Norwegian language, both written and spoken is required.

Join us now – together we will find a better way

Please apply as soon as possible, we will start the interviews as applications are received. Last application date June 1st, 2023. For more information, please contact Team Manager: [email protected]

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Lead Product Owner

Ansök    Maj 22    Ikano Bank AB (publ)    Civilingenjör, systemutveckling
As Lead Product Owner you will be part of Ikano Bank’s Digital organization creating user friendly digital capabilities for the many people by unlocking the full potential of our co-workers, partners and customers. At Ikano Bank, we create possibilities for a better living by providing banking and financial services for the many. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and fu... Visa mer
As Lead Product Owner you will be part of Ikano Bank’s Digital organization creating user friendly digital capabilities for the many people by unlocking the full potential of our co-workers, partners and customers.

At Ikano Bank, we create possibilities for a better living by providing banking and financial services for the many. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together!

Lead Product Owner has a key role in the success of product delivery in the Agile Release Train (ART). The role is part of the ART Leadership team and responsible for maximizing overall value delivered by the ART. You work closely with Product Managers, Architects and Release Train Engineers to understand product vision, ART capacity and build ART roadmap. You are responsible to build and manage the ART backlog and work closely with the POs in the ART to align on priorities and committed objectives.

Key responsibilities

• Help to drive product development to build end-to-end solutions
• Be part of the ART Leadership Team
• Own, manage and prioritise the ART backlog
• Prepare and participate in PI planning
• Prioritize between incidents and improvements
• Manage cross-ART dependencies
• Keep track of progress for ongoing PI, from scope perspective
• Understand and provide input to the PI Roadmap
• Coach and support POs in ART - align priorities and ways of working
• Understand pain points and problems, and address them in a timely fashion
• Establish and monitor ART effectiveness metrics
• Take an active part in the PO Community of Practice

Key Qualifications

• 3-5 years experience as Product Owner or Product Manager within financial services industry
• Experience and knowledge of agile frameworks, preferably SAFe
• Strong analytical and problem-solving skills
• Excellent communication and coaching skills
• Strong stakeholder management skills

We offer you

This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is fulltime employment, located in Malmö. We continuously evaluate candidates and therefore will close the position when role is filled. Please note that we are unable to accept applications via email.

About us

Ikano Bank offers simple and fair savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, production, real estate and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Visa mindre
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Solution Architect – Banking, IT Development, Malmö, Sweden (On-site)

Ansök    Jul 6    Ikano Bank AB (publ)    IT-arkitekt/Lösningsarkitekt
You will be part of the Architecture Chapter within digital delivery organization at Ikano Bank. Within this role you help us achieve ambitious goals. We are looking for a person who is inspired by change. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and fut... Visa mer
You will be part of the Architecture Chapter within digital delivery organization at Ikano Bank. Within this role you help us achieve ambitious goals. We are looking for a person who is inspired by change. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

We create solutions that simplify finance

We are looking for a solution architect with long experience in design, implementation, review of complex IT systems, which has a strong understanding of solutions innovation. The ideal candidate has several years of experience working as a solution architect. You have an ability to dive deep into various hands-on solutions while developing new solutions/services and make strong contributions in architectural discussions.

You possess strong technical and communication skills with the ability to translate technical topics to user stories and tasks, to help development teams in their designs and solutions. You will be responsible for a specific domain within our eco system and work in a truly agile manner together with business team, product owners and other architects. The role will ensure all architectural guidance and directions for the DevSecOps teams are followed. You possess strong technical and communication skills with the ability to translate technical topics to business stakeholders as well as translate business topics into technical designs. The position will report to the Chapter Lead for the Architectural team and will be based in Malmö. We expect the selected candidate to available onsite in our Malmö office couple of days a week.

Are you the one for Ikano?

Skills Needed

• Long years of hands-on experience development to deployment – Java/J2EE, SpringBoot, Gradle, Swagger, etc.
• Hands on experience in using different AWS components needed for API Integrations such as AWS API Gateway, AWS Secret Manager, AWS CloudWatch, S3 Buckets, etc.
• Experience doing solution designs in Banking domains preferably Loans, Cards, Payments, etc.
• IAM (configuration and auditing)
• Knowledge on application Monitoring, Vulnerability Scanning and Patch Management
• Infrastructure as code software development (Terraform or CloudFormation)
• Knowledge on AWS Kubernetes clusters
• Design and implementation of the AWS cloud infrastructure. Experience in DevSecOps tasks related to automated deployments.
• Practice in DevSecOps working methodology and CI/CD pipelines.

Responsibility

• Working together with other solution architects and identify tech enablers for banking solutions.
• Be a leader within the DevSecOps team you will be responsible for
• Creating architecture design assets and implementing together with the team
• Set high level solution designs ensure they are well documented and communicated
• Ensure that the architecture for new initiatives are aligned with the Enterprise Architectural roadmap and overall Ikano guidelines and target architecture
• Reviews and approval of key design documents
• Support colleagues with less experience.
• Undertake code design and architectural reviews.
• Maintaining quality by ensuring thoroughness in all of the steps of the development processes.
• Take or call for actions when quality flaws are discovered
• Continuously improving the code, design, documentation in assigned technical area.
• Short- & long-term risk management including mitigation suggestions
• Contribute to strategic roadmap, goals and vision by working together with product owner and product managers

Experience

• Several years of successful professional experience in Architecture design and implantation
• Prior experience on Banking industry knowledge is an added advantage. We at Ikano Bank are following BIAN model
• Agile Development methodologies practices
• Fluent in English – both spoken and written!
• Ability to work in a team and within Ikano’s values

Join us now – together we will find a better way

You can reach Pravat Dalbehera at [email protected], architecture chapter lead, if you want to know more about the role. Let’s achieve great things together. Please send your application latest by 20th August 2023.

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Säljande kundtjänstmedarbetare, Ikano Bank

Ansök    Apr 6    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Är du en stjärna på service & försäljning, har ett intresse för bank och vill leverera positiv energi till ditt team? Är du på jakt efter nya utmaningar inom kundtjänst? Skulle du beskriva dig själv som kommunikativ, proaktiv och lösningsorienterad? Då kan detta vara din nästa utmaning! Vi erbjuder dig I rollen på Ikano bank svarar du för en kompetent och effektiv service via telefon, mail och chatt till kunder som har finansiering via Ikano. För att k... Visa mer
Är du en stjärna på service & försäljning, har ett intresse för bank och vill leverera positiv energi till ditt team? Är du på jakt efter nya utmaningar inom kundtjänst? Skulle du beskriva dig själv som kommunikativ, proaktiv och lösningsorienterad?

Då kan detta vara din nästa utmaning!

Vi erbjuder dig

I rollen på Ikano bank svarar du för en kompetent och effektiv service via telefon, mail och chatt till kunder som har finansiering via Ikano. För att kunna möta kundernas förväntningar vill vi nu förstärka gruppen med en handlingskraftig och ansvarstagande person med ett stort tålamod som har förmågan att skapa samt bygga förtroende.

Du kommer att svara på inkommande samtal från framförallt Ikano Banks privatkunder och samarbetspartners med frågor som kan röra exempelvis lån, sparande, fakturaärenden, produkter och räntefrågor. I rollen ingår det att dagligen jobba med merförsäljning. För att du ska få de bästa förutsättningarna för att lyckas börjar din anställning med en gedigen introduktionsutbildning där du får lära dig om våra värderingar, produkter, system & vårt kundmöte.

Du kommer få kontinuerlig utbildning, coachning och feedback för att du ska få de bästa förutsättningarna för att lyckas i din roll hos oss. Tjänsten är en fulltidstjänst.

För att lyckas i rollen hos oss ska du:

• Bidra till en hög kundnöjdhet med ett genuint intresse för kunden
• Bidra till utveckling och ständigt sträva efter att lära dig mer
• Vara öppen för nytänkande och vara en del av Ikano Banks digitaliseringsresa
• Tycka om att arbeta mot tydliga mål
• Bidra med energi & glädje till teamet

Är du rätt för rollen?

Vi söker dig som har hög kommunikativ förmåga och tycker om att arbeta strukturerat. Det är viktigt att du snabbt förstår kunden och att du har starka kommunikativa egenskaper i både tal och skrift. Utöver detta ser vi gärna att du:

• Är intresserad av och vill lära dig mer om finansiella lösningar
• Motiveras av att fatta egna beslut, är noggrann och gillar att arbeta i ett högt tempo
• Har ett stort engagemang samt eget driv
• Är öppen för förändringar och bidrar med en positiv attityd samt våra värderingar
• Har god datorvana och förmåga att lära dig nya system relativt snabbt
• Är prestigelös och kavlar upp armarna när och där det behövs
• Arbetar aktivt med att utveckla dina kompetenser och delar med dig av dina kunskaper
• Tar ansvar för ditt arbete och har lätt för att samarbeta med andra

Bli en del av vårt team inom bank

Sista ansökningsdag: 30 april 2023. Urval och intervjuer kommer att ske löpande. Tjänsterna kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt. Har du frågor om rollen eller rekryteringsprocessen kontakta Cevrie Osmani, [email protected]

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och fö Visa mindre
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Release Train Engineer

Ansök    Maj 3    Ikano Bank AB (publ)    Projektledare, IT
Ikano Bank’s Digital organization is on an exciting transformation journey to advance our solutions, ways of working and mindsets. It is our vision to establish user friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners. As our Release Train Engineer, you will be in the center of that effort and lead the organization towards the vision! You will be part of Ikano Bank, where we create possibilities... Visa mer
Ikano Bank’s Digital organization is on an exciting transformation journey to advance our solutions, ways of working and mindsets. It is our vision to establish user friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners. As our Release Train Engineer, you will be in the center of that effort and lead the organization towards the vision!

You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity, and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together. Sounds interesting? Keep reading on!

Let’s make a difference in finance for the many people

The RTE’s major responsibilities are to facilitate the Agile Release Train (ART) events, processes and assist the teams in delivering value. The RTE will have a solid grasp of how to scale Lean and Agile practices and understand the unique opportunities and challenges associated with facilitating and continuously aligning a large development program.

As RTE you will be part of the ART Leadership team consisting of Lead PO, Lead Architect and Domain Engineering Lead. Among that you will operate across the full spectrum of stakeholders such as Scrum team members, DevOps teams, Product Managers, Business Owners, Agile leaders and Senior Management.

You will join the Delivery chapter team in Digital Delivery. In Digital Delivery we have setup several ARTs and are now looking for a new colleague!

The Delivery chapter represents the Agile Execution capability for Digital Delivery and team members work in roles such as RTE, Scrum Master, Domain Engineering Lead and Agile coaches.

Our diverse team is passioned about agile ways of working and strongly living Ikano Bank’s values such as common sense and simplicity, working together, and daring to be different. Your colleagues are based in Malmö, Wiesbaden, and Nottingham.

Do you enjoy the following?

• Listening and supporting teams in problem identification and decision-making
• Creating an environment of mutual influence
• Understanding and empathizing with others
• Encouraging and supporting the development of each individual and the development of teams
• Coaching people with powerful questions rather than using authority
• Thinking beyond day-to-day activities; apply systems thinking
• Supporting the teams’ commitments
• Being open and appreciating openness in others

Are you the one for Ikano Bank?

Are you an experienced Release Train Engineer holding a SAFe RTE certification?

Do you have theoretical and practical knowledge of Agile Product Development and IT technologies and practices?

Do you have excellent facilitation and leadership skills?

Are you comfortable communicating with a variety of stakeholders?

Are you able to see and think at “big picture” objectives whilst maintaining a close attention to detail?

Do you have outstanding written and verbal communications skills?

Have you experience in managing projects and programs across multiple geographical regions?

Do you thrive in a team-oriented environment, encouraging and influencing staff, colleagues, and leaders?

We want our customers, partners, and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

We offer you

Operating at the center of events, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Join us now – together we will find a better way

This position is a full-time employment with location in Malmö.

We continuously evaluate candidates and therefore close the position when needed. Please note that we do not accept applications via email.

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Domain Engineering Lead

Ansök    Maj 4    Ikano Bank AB (publ)    Projektledare, IT
As Domain Engineering Lead you will be part of Ikano’s Digital organization that creates digital capabilities for our clients by unlocking the full potential of our co-workers, partners, and customers. At Ikano Bank we create possibilities for a better living by providing banking and financial services for the more and many. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future ... Visa mer
As Domain Engineering Lead you will be part of Ikano’s Digital organization that creates digital capabilities for our clients by unlocking the full potential of our co-workers, partners, and customers.

At Ikano Bank we create possibilities for a better living by providing banking and financial services for the more and many. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together!

Let’s make a difference in finance for the many people

What will you be doing?

The Domain Engineering Lead is primarily responsible for all capacity and budgetary management within the IT delivery function. You are a critical part of the Agile Release Train Leadership Team where collaboration with other members (e.g. RTE, Lead Architect, Lead PO) is required.

All resource management requirements are owned by you to meet the needs of the ART they are responsible for. To meet the needs of the ART the DEL must collaborate with numerous internal stakeholders and external suppliers, for which they own the relationship.

You have full ownership for all consultants and are responsible for the successful onboarding and subsequent offboarding where required. Financial follow up with business and management areas for all owned consultants is encompassed within this responsibility.

You will be working with internal business stakeholders, chapter leads, IT management to implement strategies concerning resources and in support of the bank’s product / Information Technology roadmap.

Does this sounds like you and are you excited by?

• Responsible for ART budget and cost follow up
• Manage team setup with respect to business priorities and agile practices within ART / solution
• Manage ramp-up or ramp-down including on and offboarding of team members
• Own Contract management process for resources towards vendors
• Collaborate with ART leadership, Chapter Leads and other key stakeholders
• Collaboration with sourcing and finance department
• Analyze data and act upon findings with vendors and team
• Oversight of resource allocation towards various initiatives
• Manage / drive initiatives from a Domain Engineering Manager perspective
• Give input to solution and / or senior management on strategic decisions
• Performance review and follow up with team level management for all ART consultants

We offer you

Operating at the center of events, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise and growth follows.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is a full-time employment with location in either Malmö, Wiesbaden, or Nottingham. Most of our team members are based in Malmö, therefore some travelling to Sweden can be expected. More information about the position can be provided by Marit Eriksson, [email protected]

We look forward receiving your application consisting of CV and cover letter. We continuously evaluate candidates and therefore close the position when needed. Please note that we do not accept applications via email.

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Support Handläggare B2B Leasing

Ansök    Apr 4    Ikano Bank AB (publ)    Kundtjänstmedarbetare
B2B Leasing söker medarbetare till vår Supportavdelning Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder. Ikano Bank är på en spännande transformationsresa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision är att skapa användarvä... Visa mer
B2B Leasing söker medarbetare till vår Supportavdelning

Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder.

Ikano Bank är på en spännande transformationsresa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision är att skapa användarvänliga digitala möjligheter för de många människorna genom att frigöra den fulla potentialen hos våra medarbetare och partners.

Rollen

Du är företagets ansikte utåt och arbetar med telefon och dator som dina främsta arbetsredskap. Du arbetar under eget ansvar samtidigt som du har ett nära samarbete med kollegor på en eller andra avdelningar på banken. Med service i fokus kommer du att arbeta med hanteringen av inkommande samtal/mail ifrån Ikano Banks befintliga företagskunder och leverantörer. Du ansvarar för administrationen och den löpande förvaltningen av avtal så det blir korrekt mot uppsatta deadlines.

Vem trivs här?

Som person tycker du om att prata i telefon och gillar att arbeta på en social arbetsplats. Du är lyhörd både gentemot kunder och medarbetare och har lätt för att samarbeta. Du är utåtriktad och värdesätter vikten av att skapa goda relationer. Vidare är det viktigt för rollen att du är service-minded, och alltid arbetar med kunden i fokus. Du är noggrann och lösningsorienterad och självständigt kan fatta beslut.

Är du rätt för Ikano?

Vi söker en medarbetare med erfarenhet från servicebranschen och är där med van vid kundkontakter. Det är ett plus om man har ekonomisk bakgrund. Då du kommer att vara i regelbunden kontakt med leverantörer/kunder/säljare, är det viktigt att du kommunicerar obehindrat på svenska och engelska, i tal och skrift. Kort och gott är du en person som gillar ekonomi och administration. Att en arbetsdag förändras snabbt är ingenting som stör dig, du har lätt för att ställa om för att prioritera andra områden.

Ikano Banks värderingar och känsla för enkelhet faller sig helt naturligt för dig att arbeta efter!

Vad erbjuder vi dig?

I nya fräscha lokaler på en dynamisk arbetsplats i Hyllie kan vi erbjuda dig en tjänst som kombinerar självständigt arbete med teamarbete. Du kommer främst arbeta med inkommande avtal till vår leasingsupport. Detta är en tillsvidaretjänst med start omgående.

Är du intresserad?

Vi tillämpar ett löpande urval och vill därför ha din ansökan snarast, dock senast 21/4. Ansökan sker genom att du registrerar dig här nedan (vi har ingen möjlighet att ta emot ansökan via e-post). Arbetspsykologiska tester kan också bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från Belastningsregister samt göra en Kreditupplysning på dig om du går vidare i processen.

Om Ikano Bank

Ikano Bank startades precis som IKEA för att ge de "många människorna" ett bra alternativ i vardagen. Ikano Bank är en del av Ikano Group som ägs av familjen Kamprad. Vi erbjuder enkla och förmånliga lån och sparprodukter till privatkunder, säljstödstjänster till detaljhandelsföretag samt leasing och fakturaköpslösningar till företagskunder. Våra banktjänster omfattar produkter som lån, bolån, kreditkort och sparkonton till privatpersoner. Visa mindre
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Senior Developer - Microservice Development

Ansök    Apr 3    Ikano Bank AB (publ)    Mjukvaruutvecklare
We are looking for experienced senior developers with a demonstrated history of working in the IT and services industry. You will be working with dynamic teammates on developing capabilities utilizing containers to deploy highly available applications. You will join a team responsible for ensuring and enabling highly available and high-performance inter-service communication for both synchronous and asynchronous communication. The team heavily uses hosted ... Visa mer
We are looking for experienced senior developers with a demonstrated history of working in the IT and services industry. You will be working with dynamic teammates on developing capabilities utilizing containers to deploy highly available applications. You will join a team responsible for ensuring and enabling highly available and high-performance inter-service communication for both synchronous and asynchronous communication. The team heavily uses hosted services from AWS such as EKS and API Gateway and hosts a Kafka distributed streaming platform in the cloud.

We expect you to be a high performing, free thinking individual who is not afraid of asking questions. Challenge the status quo with your experience not only in development but design and your experiences from past projects. You need to be a team player, working in larger teams where you support your team member and product owner.

We create solutions that simplify finance

You have an ability to dive deep into various hands-on solutions while developing new solutions/services and make strong contributions in architectural discussions.

You possess strong technical and communication skills with the ability to translate technical topics to user stories and tasks, work together with team members in all phases of development cycle. You will be part of the Architecture Chapter within IT Development and assigned to customer onboarding. This position requires the selected candidate to be working from our Malmö office.

Experience & Skills

• The candidate has several years of experience working as a lead senior developer.
• Advanced knowledge of the implementation of API service architectures (SOAP, REST) with one of the market-leading API management tools such as AWS API Gateway and/or Kong and/or WSO2 and/or Apigee, etc.
• Extensive hands-on experience in Java, RESTful micro services using Spring Boot.
• Expertise in designing and implementing API's for mobile and web applications. For example, REST (Swagger or OpenAPI) and async API's (Apache Kafka).
• Hands-on experience in designing and implementing KAFKA events.
• Good experience in configuring and implementing AWS cloud services
• Experience with monitoring tools like ELK/Prometheus/Grafana preferred
• Fluent in English – both spoken and written!
• Experience from banking or insurance business

Added Advantage

• Experience in Core Banking platform (e.g., Cards, Loans, Deposits)
• Knowledge on origination business process flow (Camunda) and business logic
• Agile methodologies (we practice Scrum and follow SAFe framework)
• General DevSecOps Experience a plus

Key Responsibilities

• Maintaining quality by ensuring thoroughness during development phases, focusing on automation
• Undertake code reviews
• Implementing non-functional requirements
• Security is taken seriously since it’s a bank and should always be in focus & prior.
• Take or call for actions when quality flaws are discovered
• To develop and manage the products & services according to AWS well architected framework & internal processes.
• Ensure that the implementations are aligned with the Enterprise Architectural roadmap and overall Ikano guidelines and target architecture

Join us now – together we will find a better way

Ability to work in a team and within Ikano Bank’s values. Let’s achieve great things together. Send your application before 30th April 2023

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Kundansvarig Bolån, Malmö

Ansök    Mar 28    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Nu söker vi nya kollegor till vår bolånesatsning inom den svenska organisationen. På avdelningen hjälper vi våra potentiella kunder med att finansiera ett bostadsköp eller refinansiera ett befintligt bolån. Som Kundansvarig Bolån kommer du via våra digitala kanaler arbeta personligt i kundbemötandet och ansvara för att hjälpa kunder genom hela vår bolåneprocess: • Hantera inkommande lånelöftes- och låneansökningar digitalt och via telefon • Kontakta pot... Visa mer
Nu söker vi nya kollegor till vår bolånesatsning inom den svenska organisationen.

På avdelningen hjälper vi våra potentiella kunder med att finansiera ett bostadsköp eller refinansiera ett befintligt bolån. Som Kundansvarig Bolån kommer du via våra digitala kanaler arbeta personligt i kundbemötandet och ansvara för att hjälpa kunder genom hela vår bolåneprocess:

• Hantera inkommande lånelöftes- och låneansökningar digitalt och via telefon
• Kontakta potentiella kunder och erbjuda personlig service genom bolåneprocessen
• Göra kundanalyser utifrån kreditgivarens rutiner och regler samt inhämta underlag som krävs för att ett kreditbeslut ska kunna fattas
• Presentera kreditavtal och säkerställa att dessa signeras enligt tidplan för finansieringen
• Ansvara för administration och uppföljning av befintliga kunder.

Då du kommer ingå i en nystartad enhet kommer du även arbeta aktivt med att utveckla vår bolåneaffär genom att kontinuerligt reflektera och förmedla förbättringsförslag. Du kommer, tillsammans med kollegorna i ditt team, arbeta sälj- och kundfokuserat för att nå och överträffa de förväntningar som är upprättade.

Vi erbjuder dig

Du kommer att få vara del i ett glatt och mycket kamratligt gäng och dessutom få möjligheten att vara en del av Ikano Banks tillväxtresa inom bolån. Du kommer också att vara delaktig i ett nytt bolånesamarbete där man värdesätter nytänkande och vill utmana storbankerna. Du får en unik möjlighet att vara med på vår nystartade resa som kommer att förändra den svenska bolånemarknaden.

Är du rätt person för oss?

Du har ett genuint intresse av att göra affärer och är nu redo att ta nästa steg i din karriär. För att lyckas i denna roll är du resultatfokuserad och har ett högt kvalitetstänk med kunden i fokus. Din goda arbetsmoral och starka prestationsfokus hjälper dig att leverera enligt uppsatta mål. Självklart ska du vara en god och omtänksam arbetskamrat. Vidare har du en professionell och serviceinriktad attityd och förstår att balansera mellan försäljning och handledning, då besluten som kunden tar är viktiga för deras privatekonomi. Höga ambitioner, stark vilja och energi driver dig framåt och du är skicklig på att skapa relationer och förtroende.

För tjänsten så krävs det att man innehar SwedSecs licens för bolån och att man har bankerfarenhet och praktiskt arbetat med bolån tidigare.

Du bemästrar svenska och engelska i tal och skrift utan hinder.

I denna tjänst kommer du att rapportera till Sales Manager, Bolån.

Bli en del av oss – tillsammans hittar vi bättre vägar framåt!

Varmt välkommen med din ansökan i form av CV och personligt brev.

Rekrytering och urval sker löpande. Vid frågor gällande tjänsten vänligen kontakta rekryterande chef Håkan Lindstrand, [email protected] , 0735-187666

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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Norwegian Speaking Customer Service Agent

Ansök    Mar 13    Ikano Bank AB (publ)    Kundtjänstmedarbetare
This is a permanent position Want to join our Nordic Customer Service Center and help us to reach our mission to exceed our customers’ expectations? Then apply right now as Ikano Bank’s B2C division has an open position. The role reports to Team Manager and is based in Malmö/Hyllie. Let’s make a difference in finance for the many people Your primary responsibility is to communicate with our Norwegian customers via phone and e-mail. Together with your co... Visa mer
This is a permanent position

Want to join our Nordic Customer Service Center and help us to reach our mission to exceed our customers’ expectations? Then apply right now as Ikano Bank’s B2C division has an open position. The role reports to Team Manager and is based in Malmö/Hyllie.

Let’s make a difference in finance for the many people

Your primary responsibility is to communicate with our Norwegian customers via phone and e-mail. Together with your colleagues, you offer our services based on the client's needs and provide adaptive solutions. You contribute actively to drive the business forward from the experience the customer interface gives you. Ikano Bank offers simple and good services on fair terms.

When our customers need to make use of our services you:

• Make initial credit recommendations and credit assessments based on the credit scoring made by our credit system.
• Conduct initial investigation to "Know Your Customer" to avoid fraud and anti-money laundering.
• You provide superior service to private and business customers through incoming or outgoing calls and email.
• You manage and take responsibility of other issues that need to be solved, and additional sales is also part of your work tasks.
• You work under your own responsibility while working closely with colleagues in other departments.

Are you the one for Ikano?

• It is an advantage if you are fluent in Norwegian
• We are looking for a responsible, flexible co-worker who has the ability to see the big picture. You have a strong customer focus and a sense of service and a genuine interest in everyday sales and finances. It is an advantage if you have a university degree or equivalent qualification. Knowledge in English and a Nordic language, both written and spoken will be preferred, and the ability to work within Ikano’s values of sense and simplicity.

Join us now – together we will find a better way

Please apply no later than 2023-03-31. Interviews may also take place prior to the last application date.

More information can be given by Olga Mirovic at [email protected]

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded Visa mindre
Ansök

Norwegian Speaking Customer Service Agent

Ansök    Mar 10    Ikano Bank AB (publ)    Kundtjänstmedarbetare
This is temporary position until 2023-10-01. Want to join our Nordic Customer Service Center and help us to reach our mission to exceed our customers’ expectations? Then apply right now as Ikano Bank’s B2C division has an open position. The role reports to Team Manager and is based in Malmö/Hyllie. Let’s make a difference in finance for the many people Your primary responsibility is to communicate with our Norwegian customers via phone and e-mail. Toge... Visa mer
This is temporary position until 2023-10-01.

Want to join our Nordic Customer Service Center and help us to reach our mission to exceed our customers’ expectations? Then apply right now as Ikano Bank’s B2C division has an open position. The role reports to Team Manager and is based in Malmö/Hyllie.

Let’s make a difference in finance for the many people

Your primary responsibility is to communicate with our Norwegian customers via phone and e-mail. Together with your colleagues, you offer our services based on the client's needs and provide adaptive solutions. You contribute actively to drive the business forward from the experience the customer interface gives you. Ikano Bank offers simple and good services on fair terms.

When our customers need to make use of our services you:

• Make initial credit recommendations and credit assessments based on the credit scoring made by our credit system.
• Conduct initial investigation to "Know Your Customer" to avoid fraud and anti-money laundering.
• You provide superior service to private and business customers through incoming or outgoing calls and email.
• You manage and take responsibility of other issues that need to be solved, and additional sales is also part of your work tasks.
• You work under your own responsibility while working closely with colleagues in other departments.

Are you the one for Ikano?

• It is an advantage if you are fluent in Norwegian
• We are looking for a responsible, flexible co-worker who has the ability to see the big picture. You have a strong customer focus and a sense of service and a genuine interest in everyday sales and finances. It is an advantage if you have a university degree or equivalent qualification. Knowledge in English and a Nordic language, both written and spoken will be preferred, and the ability to work within Ikano’s values of sense and simplicity.

Join us now – together we will find a better way

Please apply no later than 2023-03-31. Interviews may also take place prior to the last application date.

More information can be given by Olga Mirovic at [email protected]

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded Visa mindre
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Operational project lead

Ansök    Mar 8    Ikano Bank AB (publ)    Projektledare, IT
This is a temporary position until end of December 2023 As operational project lead you will work in Operations with highly skilled and motivated people. We are looking for an engaged and project experienced colleague who would like to be a part to successfully transform Operations into a more sustainable and digital world. You will report the Head of Operations and be located in Malmö, Hyllie. You will be a part of Ikano Bank, offering simple and fair b... Visa mer
This is a temporary position until end of December 2023

As operational project lead you will work in Operations with highly skilled and motivated people. We are looking for an engaged and project experienced colleague who would like to be a part to successfully transform Operations into a more sustainable and digital world. You will report the Head of Operations and be located in Malmö, Hyllie.

You will be a part of Ikano Bank, offering simple and fair banking and financing solutions to the many people

Living our values is how we make a difference and ensure great customer experience.

Our values: Common sense and simplicity – Working together – Daring to be different – On fair terms

We offer you

In this role you will be a part of Operations who works cross-functional – primarily Nordics but also collaboration with all other countries within the bank. Your main area with direct support is the Nordic organisation and close cooperation with all different markets.

Project coordination is key in our work towards being a compliant, digital and sustainable bank. Areas of responsibility is to coordinate and lead various activities/initiatives that is ongoing in order to ensure progress in every initiative. You will have a key role in driving our transformation towards new distribution models and new ways of working in close collaboration with colleagues around the bank. Efficient processes and performance management is in focus. Documentation and follow up is an important area.

Key responsibilities:

• Take lead and coordinate various project initiatives
• Defining requirements and plan for implementation
• Contribute in defining new ways of working
• Responsible to execute on decisions
• Support project participants with their tasks
• Ensure alignment with regulatory demands and project activities
• Being responsible for the creation and maintenance of project documentation and to follow up and reporting

Are you the one for Ikano?

In order to succeed in this role, we believe you are highly skilled in project lead and stakeholder management. It comes natural for you to be proactive, you react and take action. As a person you are innovative and self-driven . You also have an analytical mindset. Your skills in both written and spoken English is on a good level.

Your background:

• Finance background (min. 3-5 years), banking or similar industry
• Experienced in Project Management
• Good track record from similar positions
• Held a cross functional position

Apply now and take the chance to be part of our journey

We look forward to receiving your application prior to the 17th March

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is in Malmö, Sweden and the company are registered in Älmhult, Sweden where the business was once founded. Visa mindre
Ansök

Operational project lead

Ansök    Mar 6    Ikano Bank AB (publ)    Projektledare, IT
This is a temporary position until end of December 2023 As operational project lead you will work in Operations with highly skilled and motivated people. We are looking for an engaged and project experienced colleague who would like to be a part to successfully transform Operations into a more sustainable and digital world. You will report the Head of Operations and be located in Malmö, Hyllie. You will be a part of Ikano Bank, offering simple and fair b... Visa mer
This is a temporary position until end of December 2023

As operational project lead you will work in Operations with highly skilled and motivated people. We are looking for an engaged and project experienced colleague who would like to be a part to successfully transform Operations into a more sustainable and digital world. You will report the Head of Operations and be located in Malmö, Hyllie.

You will be a part of Ikano Bank, offering simple and fair banking and financing solutions to the many people

Living our values is how we make a difference and ensure great customer experience.

Our values: Common sense and simplicity – Working together – Daring to be different – On fair terms

We offer you

In this role you will be a part of Operations who works cross-functional – primarily Nordics but also collaboration with all other countries within the bank. Your main area with direct support is the Nordic organisation and close cooperation with all different markets.

Project coordination is key in our work towards being a compliant, digital and sustainable bank. Areas of responsibility is to coordinate and lead various activities/initiatives that is ongoing in order to ensure progress in every initiative. You will have a key role in driving our transformation towards new distribution models and new ways of working in close collaboration with colleagues around the bank. Efficient processes and performance management is in focus. Documentation and follow up is an important area.

Key responsibilities:

• Take lead and coordinate various project initiatives
• Defining requirements and plan for implementation
• Contribute in defining new ways of working
• Responsible to execute on decisions
• Support project participants with their tasks
• Ensure alignment with regulatory demands and project activities
• Being responsible for the creation and maintenance of project documentation and to follow up and reporting

Are you the one for Ikano?

In order to succeed in this role, we believe you are highly skilled in project lead and stakeholder management. It comes natural for you to be proactive, you react and take action. As a person you are innovative and self-driven . You also have an analytical mindset. Your skills in both written and spoken English is on a good level.

Your background:

• Finance background (min. 3-5 years), banking or similar industry
• Experienced in Project Management
• Good track record from similar positions
• Held a cross functional position

Apply now and take the chance to be part of our journey

We look forward to receiving your application prior to the 17th March

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is in Malmö, Sweden and the company are registered in Älmhult, Sweden where the business was once founded. Visa mindre
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CFO Office Strategy Manager

Ansök    Jan 18    Ikano Bank AB (publ)    Finanskonsult
The CFO Office team that you will be part of is responsible for driving strategy from a Finance perspective, including business planning, and developing capital steering capabilities as well as risk management for Ikano Bank and its branches in the Nordics, UK, Germany, and Poland. The team also manages and drives technology change within the CFO area and Payments for the bank. In addition to this the team leads specific projects within the CFO area around... Visa mer
The CFO Office team that you will be part of is responsible for driving strategy from a Finance perspective, including business planning, and developing capital steering capabilities as well as risk management for Ikano Bank and its branches in the Nordics, UK, Germany, and Poland. The team also manages and drives technology change within the CFO area and Payments for the bank. In addition to this the team leads specific projects within the CFO area around business development matters, regulatory matters, and other engagements. We now need to strengthen our team and are looking for an experienced Strategy Manager to help us do so. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services for the many people. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Let’s make a difference in finance for the many people

At Ikano Bank the pace is high and you will have the possibility to influence. This position will give you an opportunity to deploy your expertise in banking spanning areas such as capital and liquidity to balance sheet analysis, financial strategy and business planning, credit risk and compliance, all in an international environment.

Areas of responsibility will include:

• Support financial strategy work
• Support the development of the banks Risk Management capabilities
• Support in developing the bank’s Capital Steering capabilities
• Advisor to executive management
• Lead or participate in other projects

We offer you

Operating at the center of events, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We believe that you have a university degree in Finance/Engineering/Mathematics or similar, and an MBA from a well renowned university. You have extensive experience of leading positions in international financial institutions, and a strong understanding of the financial industry from a quantitative and qualitative perspective. Further, we believe you have experience from strategy work within financial services, business planning, technology development, and regulatory reporting. As this role will support our teams globally, we expect you to be fluent in English, written and verbal. Lastly, you have good knowledge/ability to understand data from analysis-tools and a strong understanding of business development in the finance industry.

As a person you are analytical, a quick learner and well structured. You enjoy working in a team and managing stakeholders. You are engaged and self-driven and enjoy working in a fast-changing environment subject to regulations from financial authorities. You have the ability to work with tight deadlines without losing track of long-term goals and development.

Join us now – together we will find a better way

You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity, and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Please apply at the latest 2023-01-28. The position may be filled before this date. More information can be given by Maria Lindberg, HR Business Partner, e-mail [email protected].

Please note that Ikano bank will perform credit check and request an extract from the criminal records as part of the pre-employment screening.

If Ikano discovers adverse credit in your name or should our investigations identify any other criminal offence by you (on your part) this may result in failure of the pre-employment screening. Failure to pass the above checks will result in an offer of employment being withdrawn. Please therefore contact the HR Department if you are concerned about any of the above or feel that there is any reason that you may not pass the above checks, contact HR at [email protected], if you have any queries.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Finsktalande Kredithandläggare / Factoring Agent till IKANO Bank

Ansök    Feb 13    Ikano Bank AB (publ)    Kredithandläggare
Finsktalande Kredithandläggare / Factoring Agent till IKANO Bank Behärskar du det finska språket i både tal och skrift? Vill du arbeta i en kombinerad roll som innefattar både kundkontakt och administrativt arbete? Kanske har du en utbildning och/eller erfarenhet inom ekonomi? För att lyckas i rollen som Factoring Agent på IKANO bank är du noggrann i ditt arbetssätt och har en problemlösande och serviceinriktad inställning. Detta är en tillsvidarestjänst... Visa mer
Finsktalande Kredithandläggare / Factoring Agent till IKANO Bank

Behärskar du det finska språket i både tal och skrift? Vill du arbeta i en kombinerad roll som innefattar både kundkontakt och administrativt arbete? Kanske har du en utbildning och/eller erfarenhet inom ekonomi? För att lyckas i rollen som Factoring Agent på IKANO bank är du noggrann i ditt arbetssätt och har en problemlösande och serviceinriktad inställning.

Detta är en tillsvidarestjänst med start omgående, placering i Hyllie, Malmö.

Arbetsuppgifter

Som Kredithandläggare / Factoring Agent innebär ditt huvudsakliga ansvar att utföra kreditbedömningar på företag. Genom finansiella analyser bedömer du kunders kreditvärdighet. Du analyserar enklare nyckeltal, men även grundligare analyser i balansräkning och årsredovisning förekommer. Kunderna är företag av varierande storlek, vilket innebär en varierad vardag. Du följer upp och har kontakt med kunder via telefon och mejl, både inkommande från kunder som har frågor gällande fakturor, och utgående samtal gällande en kreditbedömning eller faktura. Du är en del av Factoring-teamet, vilka består av sju engagerade kollegor med stark laganda. I rollen samarbetar du internt med kollegor i teamet men också med sälj- och riskavdelningen.

Utbildning och erfarenhet

• Meriterande med eftergymnasial utbildning inom ekonomi
• • Meriterande med erfarenhet av kredithandläggning och/eller kundreskontra
• • Flytande kunskaper i finska, i tal och skrift
• • Mycket goda kunskaper i svenska och engelska, i tal och skrift

Är du rätt för Ikano?

För denna roll är det krav att du behärskar det finska språket i både tal och skrift. Vi lägger stor vikt vid dina personliga egenskaper. Med din positiva attityd vill du vara med och bidra till teamets och företagets fortsatta arbete. Du värdesätter och förstår vikten av att arbeta noggrant. Vidare är du en skicklig kommunikatör och känner dig bekväm i att föra kunddialoger. Du har förmåga att hantera flera uppgifter parallellt och att driva ditt arbete framåt.

Ansökan

Vi går igenom ansökningarna löpande, så ansök snarast möjligt, sista ansökningsdagen är 2023-03-01.

För mer information om rollen, kontakta rekryterandechef Elina Kähkönen, [email protected]

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades.

Välkommen med din ansökan! Visa mindre
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Enterprise Data & Technology Architect

Ansök    Dec 27    Ikano Bank AB (publ)    IT-arkitekt/Lösningsarkitekt
You will be responsible for defining and maintaining the target data architecture and the target technology architecture to support it (for the data & analytics domain). You will set the conceptual roadmap for how to move from the current state to the target and support and guide the initiatives required for the transition. You will do this in close collaboration with architects for other domains, the data governance function, delivery teams and business r... Visa mer
You will be responsible for defining and maintaining the target data architecture and the target technology architecture to support it (for the data & analytics domain). You will set the conceptual roadmap for how to move from the current state to the target and support and guide the initiatives required for the transition. You will do this in close collaboration with architects for other domains, the data governance function, delivery teams and business representatives.

You will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.


We create solutions that simplify finance



We are looking for senior architect with good wide experience, which has a strong understanding of solutions innovation. The ideal candidate has several years of experience working as a solution architect. You have an ability to dive into various solutions while developing new solutions/services and make strong contributions in architectural discussions.

You possess strong technical and communication skills with the ability to translate technical topics to business stakeholders as well as translate business topics into technical designs and solutions. The position will report to the Chapter Lead for the Architectural team and will be based in Malmö.

Are you the one for Ikano?

Key responsibilities

• Set and communicate the data architecture and data technology architecture standards and guidelines.
• Utilize a reference data architecture to describe and communicate current state of data architecture
• Keep an up to date view on the technology architecture for the data & analytics domain (integration, warehouses, lakes, analytical tools, etc)
• Define and maintain the target data architecture and the corresponding target technology architecture, document gaps and create conceptual, value driven, roadmap to close the gaps.
• Facilitate the selection of tools and packages for all components in the data & analytics landscape.
• Provide support to solution architects in the implementation of initiatives along the roadmap
• Represent the data & analytics domain in architecture boards and assess impact of initiatives in other domains on data & analytics.
• Ensure that the architecture for new initiatives are aligned with the Enterprise Architectural roadmap and overall Ikano guidelines and target architecture

Experience

• Take ownership and take pride in understanding your stakeholders and the business you support
• Possess strong communication skills and can have discussions on different levels, ranging from developer to C-level.
• Are structured and analytical and can conceptualize complex architectural issues
• Have minimum 5 years experience working with data / data technology architecture in an enterprise context
• Have experience in working with both data (big data, DWH, data management, etc) and Analytics (BI, predictive, advanced)
• Several years of successful professional experience in Architecture design and implantation
• Knowledge in BIAN model
• Core Banking platform (e.g. Cards and Loans) and Origination systems is an added advantage
• Fluent in English – spoken and written!
• Ability to work in a team and within Ikano’s values
• Knowledge on Monitoring, Vulnerability Scanning and Patch Management & Deployment (added advantage)

Join us now – together we will find a better way

Let’s achieve great things together. Send your application before 31st January 2023

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Our mission is to simplify the many people’s lives so they can focus on living it. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers.

Find out more about us on www.ikanogroup.com Visa mindre
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Leasinghandläggare

Ansök    Jan 12    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder. Ikano Bank är på en spännande transformationsresa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision är att skapa användarvänliga digitala möjligheter för de många människorna genom ... Visa mer
Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder.

Ikano Bank är på en spännande transformationsresa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision är att skapa användarvänliga digitala möjligheter för de många människorna genom att frigöra den fulla potentialen hos våra medarbetare och partners.

I rollen som leasinghandläggare är du företagets ansikte utåt och ditt främsta fokus är att ge förstklassig service till Ikanos företagskunder. Detta kräver att du som person värdesätter relationer och är lyhörd för det kunden kan tänkas stå inför. Du kommer i din roll ha mycket eget ansvar samtidigt som du har ett nära samarbete med kollegor på en eller flera avdelningar. Du är en ambitiös, driven och ansvarstagande person med en positiv attityd och ett intresse för service, ekonomi och administration! Med service i fokus kommer du ansvara för att administrationen och upprättandet av avtalen blir korrekta mot uppsatta deadlines. Det innebär att du har en granskande roll och noggrant går igenom avtal, gör kontroller och efterfrågar kompletterande uppgifter i vissa fall samt ser till att pengar utbetalas i rätt tid. Du kommer arbeta med telefon- och mailsupport till våra leverantörer och säljare gällande leasing, från uppstart till avslut.

Vem trivs här?

Som person är du utåtriktad och värdesätter vikten av att skapa goda relationer. Du är noggrann och har en förmåga att snabbt kunna identifiera förbättringsområden, föreslå lösningar och självständigt fatta beslut. Du är självgående i ditt arbete men trivs också bra med att arbeta i en grupp. För att trivas i rollen är du processintresserad och lösningsfokuserad. Du är lyhörd inför kund och har en förståelse för hennes/hans specifika situation. Du är en ambitiös, driven och ansvarstagande person med en positiv attityd och ett stort intresse för service.

Är du rätt för Ikano?

Vi söker en medarbetare med erfarenhet av att arbeta med Kundkännedom, telefonsupport och avtalshantering, det är ett plus om man har ekonomisk bakgrund, Då du kommer att vara i regelbunden kontakt med leverantörer/kunder/säljare, är det viktigt att du kommunicerar obehindrat på svenska och engelska, i tal och skrift. Kort och gott är du en person som gillar ekonomi och administration. Att en arbetsdag förändras snabbt är ingenting som stör dig, du har lätt för att ställa om för att prioritera andra områden.

Ikano Banks värderingar och känsla för enkelhet faller sig helt naturligt för dig att arbeta efter!

Vad erbjuder vi dig?

Ikano Bank är en dynamisk arbetsplats som ligger i det expansiva området Hyllie utanför Malmö. Denna miljö passar dig som inte stör dig på att en arbetsdag kan förändras snabbt och dig som har lätt för att ställa om och omprioritera. Ikano Bank är en modern bank där kulturen är högt värderad för medarbetarna, de anställda själva beskriver kulturen som familjär där du får vara precis som du är. Gänget du kommer ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt Ikanos företagskunder.

Är du intresserad?

Vi tillämpar ett löpande urval och vill därför ha din ansökan snarast, dock senast 31/1. Ansökan sker genom att du registrerar dig här nedan (vi har ingen möjlighet att ta emot ansökan via e-post). Arbetspsykologiska tester kan också bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från Belastningsregister samt göra en Kreditupplysning på dig om du går vidare i processen.

Om Ikano Bank

Ikano Bank startades precis som IKEA för att ge de "många människorna" ett bra alternativ i vardagen. Ikano Bank är en del av Ikano Group som ägs av familjen Kamprad. Vi erbjuder enkla och förmånliga lån och sparprodukter till privatkunder, säljstödstjänster till detaljhandelsföretag samt leasing och fakturaköpslösningar till företagskunder. Våra banktjänster omfattar produkter som lån, bolån, kreditkort och sparkonton till privatpersoner.

. Visa mindre
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Business Navigator Operations Nordic

Ansök    Jan 4    Ikano Bank AB (publ)    Finansanalytiker
We are now looking for a Business Navigator who will be part of Operations in a skilled and engaged team. You will be leading progress in performance management which requires a passion for and the ability to find new ways of working behind data with an analytical and business-driven mindset and strong communication skills. The Business Navigator is supporting the performance area Operations. In that part, you will be responsible to support with insights ... Visa mer
We are now looking for a Business Navigator who will be part of Operations in a skilled and engaged team. You will be leading progress in performance management which requires a passion for and the ability to find new ways of working behind data with an analytical and business-driven mindset and strong communication skills.

The Business Navigator is supporting the performance area Operations. In that part, you will be responsible to support with insights & recommendations and reports. We use data to create insight which will be a key focus area for this role.

You will be a part of Ikano Bank offers simple and fair banking and financing solutions to the many people.

Our values

Living our values is how we make a difference and ensure great customer experience.

Common sense and simplicity – Working together – Daring to be different – On fair terms

We offer you

Area of responsibility is daily collaboration with colleagues and decision-makers with the purpose to use data to create insights. Based on data you initiate actions that will increase customer experience and performance. Natural tools are data, facts & figures, you will work pro-actively to add insights and recommendations. You are responsible for all types of collect data and report on prioritized areas.

Your main area with direct support is the Nordic organization and close cooperation with all different markets.

• Performance management within Operations through analyzing and creating insights
• Identify opportunities and improvement areas and actively sharing these
• Identify best practice based on available data
• Follow up and report on KPI´s
• Analyze cost level and identify cost saving initiatives related to performance
• Create and improve reports

Are you the one for Ikano?

We believe that you have 3-5 years’ experience from working with performance management or business controlling/analyses. You have a good track record from similar positions and has held a cross functional position.

Knowledge and Skills:

• Highly skilled in MS Office and reporting tools such as QlikView
• Innovative, analytical and self-driven
• Black belt in managing the matrix and stakeholder management
• Pro-active – react and act
• Good level of English language
• Fluent in the Swedish language
•

Apply now and take the chance to be part of our journey

In this role you will be a part of Operations who works cross-functional – primarily Nordics but also collaboration with all other countries within the bank. You will report to the Head of Operations SE NO FI and the team is in Malmö Hyllie where the position will be placed.

We look forward to receiving your application prior to the 31st January

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria.

Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is in Malmö, Sweden and the company are registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Kundtjänstmedarbetare Företag Ikano Bank

Ansök    Dec 21    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Är du en stjärna på service och vill leverera härlig energi till ditt team? Har du ett par års erfarenhet från att arbeta med telefon, mail och chatt som ditt främsta arbetsredskap? Är du på jakt efter nya utmaningar inom kundtjänst och har tidigare erfarenhet av bank? Skulle du beskriva dig själv som kommunikativ och serviceorienterad? Då kan detta vara din nästa utmaning! Vi erbjuder dig I rollen som kundtjänstmedarbetare kommer du att vara ansiktet ... Visa mer
Är du en stjärna på service och vill leverera härlig energi till ditt team? Har du ett par års erfarenhet från att arbeta med telefon, mail och chatt som ditt främsta arbetsredskap? Är du på jakt efter nya utmaningar inom kundtjänst och har tidigare erfarenhet av bank? Skulle du beskriva dig själv som kommunikativ och serviceorienterad?

Då kan detta vara din nästa utmaning!

Vi erbjuder dig

I rollen som kundtjänstmedarbetare kommer du att vara ansiktet utåt och, i många fall, kundens första kontakt med Ikano Bank. Med telefonen som arbetsredskap kommer du att svara på inkommande samtal från framförallt Ikano Banks företagskunder och samarbetspartners med frågor som kan röra exempelvis företagslån, fakturaärenden, produkter, räntefrågor och beställning av kort. Utöver det kommer du dessutom att arbeta med att besvara kundfrågor som inkommer via chatt & mail.

Inledningsvis kommer du, som ny medarbetare på Ikano Bank, få en gedigen introduktion och utbildning inom både produktkunskap och service. Med tiden kommer du även få möjligheter till vidare utbildning inom olika produktområden.

För att lyckas i rollen hos oss ska du även:

• Bidra till en hög kundnöjdhet
• Bidra till utveckling och ständigt sträva efter att lära sig mer
• Bidra till att vara en del av Ikano´s digitaliseringsresa

Är du rätt för Ikano?

Du har ett par års arbetslivserfarenhet, erfarenhet från servicebranschen och är där med van vid kundkontakter. Du har mycket god svenska både verbalt och skriftligt samt god engelska både verbalt och skriftligt och du har även god datorvana med kunskaper i Office-paketet.

Vi ser det som meriterande om du har eftergymnasial utbildning inom ekonomi och/eller har arbetat inom bank i liknande roll tidigare.

Som person tycker du om att prata i telefon och gillar att arbeta på en social arbetsplats. Du är lyhörd både gentemot kunder och medarbetare och har lätt för att samarbeta. Du har hög kommunikativ förmåga och tycker om att arbeta strukturerat. Vidare är det viktigt för rollen att du är service-minded, och alltid arbetar med kunden i fokus.

För oss är det viktigt att all kompetens på arbetsmarknaden tillvaratas. Vi välkomnar alla sökande och eftersträvar mångfald.

Bli en del av Ikano

För att vara aktuell för tjänsten behöver du kunna börja arbeta den 1 mars 2023. Som en del av rekryteringsprocessen kommer en kreditupplysning att göras och vi begär också ett utdrag ur belastningsregistret. Vid ansökan ska du beställa ditt utdrag, detta då det tar ett par veckor att få den.

Sista ansökningsdag: 30 januari. Urval och intervjuer kommer att ske löpande. Tjänsten kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt.

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen som äger 51 procent av Ikano Bank. Ingka Group, den största IKEA-återförsäljaren som representerar cirka 90 % av IKEAs detaljhandelsförsäljning och driver IKEAs försäljningskanaler under franchiseavtal med Inter IKEA Systems B.V., äger de återstående 49 % av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades.

https://www.ikanobank.se Visa mindre
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Kundtjänstmedarbetare Bank, Malmö

Ansök    Dec 20    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Är du en stjärna på service, har ett intresse för bank och vill leverera positiv energi till ditt team? Är du på jakt efter nya utmaningar inom kundtjänst? Skulle du beskriva dig själv som kommunikativ, service och lösningsorienterad? Då kan detta vara din nästa utmaning! Vi erbjuder dig I rollen på bank svarar du för en kompetent och effektiv service via telefon, mail och chatt till kunder som har finansiering via Ikano. För att kunna möta kundernas f... Visa mer
Är du en stjärna på service, har ett intresse för bank och vill leverera positiv energi till ditt team? Är du på jakt efter nya utmaningar inom kundtjänst? Skulle du beskriva dig själv som kommunikativ, service och lösningsorienterad?

Då kan detta vara din nästa utmaning!

Vi erbjuder dig

I rollen på bank svarar du för en kompetent och effektiv service via telefon, mail och chatt till kunder som har finansiering via Ikano. För att kunna möta kundernas förväntningar vill vi nu förstärka gruppen med en handlingskraftig och ansvarstagande person med ett stort tålamod som har förmågan att skapa förtroende.

Du kommer att svara på inkommande samtal från framförallt Ikano Banks privatkunder och samarbetspartners med frågor som kan röra exempelvis banklån, sparande, fakturaärenden, produkter och räntefrågor. Utöver det kommer du dessutom att arbeta med att besvara kundfrågor som inkommer via chatt & mail. Tjänsten är en fulltidstjänst.

För att lyckas i rollen hos oss ska du även:

• Tycka om försäljning och arbeta efter försäljningsmål
• Bidra till en hög kundnöjdhet med ett genuint intresse för kunden
• Bidra till utveckling och ständigt sträva efter att lära dig mer
• Vara öppen för nytänkande och vara en del av Ikano Banks digitaliseringsresa

Är du rätt för rollen?

Vi söker dig som har hög kommunikativ förmåga och tycker om att arbeta strukturerat. Det är viktigt att du snabbt förstår kunden och att du har starka kommunikativa egenskaper i både tal och skrift på svenska och engelska. Utöver detta ser vi gärna att du:

• Är intresserad av och vill lära dig mer om finansiella lösningar
• Motiveras av att fatta egna beslut, är noggrann och gillar att arbeta i ett högt tempo
• Har ett stort engagemang samt eget driv
• Är öppen för förändringar och bidrar med en positiv attityd samt våra värderingar
• Har god datorvana och förmåga att lära dig nya system relativt snabbt
• Är prestigelös och kavlar upp armarna när och där det behövs
• Arbetar aktivt med att utveckla dina kompetenser och delar med dig av dina kunskaper
• Tar ansvar för ditt arbete och har lätt för att samarbeta med andra

Bli en del av vårt team inom bank

Sista ansökningsdag: 31 januari 2023. Urval och intervjuer kommer att ske löpande. Tjänsten kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt. Har du frågor om rollen eller rekryteringsprocessen kontakta Filip Johansson på [email protected]

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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ESG/Subject Matter Expert

Ansök    Dec 22    Ikano Bank AB (publ)    Finansekonom
The Financial Reporting team that you will support as the Subject Matter Expert is responsible for accurate and timely regulatory reporting for Ikano Bank and its branches in the Nordics, UK and Germany. The team also produce public disclosures, such as the annual and interim reports, for the bank. In addition to this the team provides technical support around regulatory matters, plans for regulatory development and ensures that the Bank maintains adequate... Visa mer
The Financial Reporting team that you will support as the Subject Matter Expert is responsible for accurate and timely regulatory reporting for Ikano Bank and its branches in the Nordics, UK and Germany. The team also produce public disclosures, such as the annual and interim reports, for the bank. In addition to this the team provides technical support around regulatory matters, plans for regulatory development and ensures that the Bank maintains adequate capital in relation to its risk profile. The finance functions need to strengthen our focus on implementing regulatory change in general, and the ESG taxonomy reporting in particular, and are looking for a Subject Matter Expert to help us do so. You will be part of Ikano Bank, and placed either in Malmö or Sundbyberg, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Let’s make a difference in finance for the many people

At Ikano Bank the pace is high and you will have the possibility to influence. This position will give you an opportunity to develop your expertise in banking, from ESG reporting to capital and liquidity requirements, balance sheet understanding, credit risk and compliance, all in an international environment.

The Financial Reporting Team prepares around 100 unique reports to internal and external stakeholders such as Finansinspektionen, SCB, Riksgälden and their equivalents in the other countries. We work in close cooperation with other Finance functions such as Finance Governance, Accounting, Treasury and Business Control. The team is also a stakeholder in the development of technical solutions and provides support in regulatory matters. Areas of responsibility will include:

• Monitor best practice and future developments in ESG reporting requirements and translate into the impact for Ikano Bank
• Maintain knowledge of other regulatory frameworks by which the Bank is required to comply
• Function as a specialist on regulatory requirements and perform gap analysis in the implementation of new reporting frameworks in multiple jurisdictions including advising stakeholders with the correct and consistent interpretation of ESG reporting standards and requirements
• Support the implementation of a compliant ESG reporting framework, including robust and auditable standards to enable credible external ESG reporting
• Close cooperation with Financial Reporting Specialists and Finance Compliance Manager in developing and streamlining current and future reporting
• Speaking partner to system developers on regulatory matters and data requirements, ensuring that robust, timely and verifiable data is collected for the external reporting
• Participate in projects related to reporting and finance
• Carry out different finance and regulatory related ad-hoc inquiries
• Other tasks related to the team´s work e.g. development of processes and routines

We offer you

Operating at the centre of events, you will be the Bank’s expert on ESG taxonomy reporting, have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.

Join us now – together we will find a better way

Please apply at the latest 2023-01-20. More information can be given by Selma Edstrand, +4673-518 55 27 or Julia Mellbin, +4673-518 16 08 or through e-mail [email protected] and [email protected]

Please note that Ikano bank will perform credit check and request an extract from the criminal records as part of the pre-employment screening.

If Ikano discovers adverse credit in your name or should our investigations identify any other criminal offence by you (on your part) this may result in failure of the pre-employment screening. Failure to pass the above checks will result in an offer of employment being withdrawn. Please therefore contact the HR Department if you are concerned about any of the above or feel that there is any reason that you may not pass the above checks, contact HR at [email protected], if you have any queries.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded.

Find out more about us on www.ikanogroup.com Visa mindre
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Factoring kundsupport, Ikano bank Malmö

Ansök    Dec 15    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Vill du arbeta i en kombinerad roll som innefattar både kundkontakt och administrativt arbete? Har du dessutom tidigare erfarenhet av arbete med kundkontakt? Är du därtill serviceinriktad och ansvarstagande? Då kan tjänsten som Factoring Support på IKANO Bank bli din nästa utmaning! Detta är en fasttjänst med start omgående, placering i Hyllie, Malmö. Vi erbjuder dig Som Factoring Support arbetar du i ett team med sju kollegor. Du är företagets ansikte ... Visa mer
Vill du arbeta i en kombinerad roll som innefattar både kundkontakt och administrativt arbete? Har du dessutom tidigare erfarenhet av arbete med kundkontakt? Är du därtill serviceinriktad och ansvarstagande? Då kan tjänsten som Factoring Support på IKANO Bank bli din nästa utmaning!

Detta är en fasttjänst med start omgående, placering i Hyllie, Malmö.

Vi erbjuder dig

Som Factoring Support arbetar du i ett team med sju kollegor. Du är företagets ansikte utåt och erbjuder förstklassig service till Ikano Banks företagskunder. I ditt ansvarsområde ingår det att hantera kundtjänstfrågor med service i fokus samt kontakta de kunder som är försenade med sina betalningar via telefon och e-post.

Dina huvudsakliga arbetsuppgifter i rollen:

• Kundtjänst via telefon och e-post
• Kommunikation med kunder och uppdragsgivare
• Fakturaregistrering
• Kundkontakt gällande sena betalningar
• Administration av kundreskontra
•
•

Är du rätt för Ikano?

Vi lägger stor vikt vid dina personliga egenskaper. Med din positiva attityd vill du vara med och bidra till teamets och företagets fortsatta arbete. Du värdesätter och förstår vikten av att arbeta noggrant. Vidare är du en skicklig kommunikatör och känner dig bekväm i att föra kunddialoger. Du har förmåga att hantera flera uppgifter parallellt och att driva ditt arbete framåtg

För att lyckas i rollen tror vi att du har tidigare erfarenhet av arbete med kundkontakt, exempelvis kundtjänst. Du har goda kunskaper i svenska och engelska, i tal och skrift.

Det är meriterade om du har tidigare erfarenhet av arbete där du haft kontakt med företagskunder. Även utbildning inom ekonomi är meriterande.

Ansökan

Vi har tagit hjälp av rekryteringsföretaget Bravura, följ länken för att komma till ansökningsformuläret:

https://jobb.bravura.se/lediga-jobb/factoring-support-kundsupport-kundtjanst-4367601/

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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Customer Experience Specialist

Ansök    Dec 13    Ikano Bank AB (publ)    IT-samordnare
We are looking for a passionate and data driven person that love to work with customer feedback, truly understands performance metrics and how to outperform them through experience design. You will be part of Ikano Bank and the Customer experience team, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater respon... Visa mer
We are looking for a passionate and data driven person that love to work with customer feedback, truly understands performance metrics and how to outperform them through experience design. You will be part of Ikano Bank and the Customer experience team, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Let’s make a difference in finance for the many people

Working with Customer feedback: Implement and maintain feedback loops at all stages of the customer lifecycle to create a full company view of business initiatives for our customers.

Problem solving: Analyze and align customer data with the relevant journey to understand customer feedback and pain points. Identify opportunities for improvement, provide intelligence to business partners, and implement scorecards to provide data driven customer performance visibility across the company.

Benchmarking of Customer Experience performance: Leverage benchmarked CX metrics such as Customer effort score and CSAT to understand our position against competitors and industry to identify areas for improvement or competitive advantage.

Communication and Storytelling: Organize and present information to bring the customer experience to life in both formal presentations and informal discussions, tailored to the specific audience.

We offer you

The opportunity to work with likeminded in a global position to improve the financial life of the many people. You will work closely with the team and our different partners ensuring a full understanding of our customers needs and wants.

In this role you will get the chance to not only affect the experience, look and feel of our products, you will also make us reach our customer centric goals and close the loop with the many customers out there.

This position is more than what meets the eye. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We believe you are passionate for understanding people, improving customer experiences, and delivering excellent solutions that people love to use. You are not afraid to get your hands dirty to ensure we go above and beyond our customers expectations.

We think you have a background in customer and/or marketing research, CRM or equivalent and love to understand people. You are comfortable in presenting your results to a large audience and used to working with many stakeholders.

You have a track record of driving or managing projects, small or big with different stakeholders form across the business.

Experience from CRO or similar is a big bonus.

Join us now – together we will find a better way

Apply via the link before 2022-12-23. More information can be given by David Hedar [email protected]

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Total Rewards Specialist, Ikano Bank

Ansök    Dec 15    Ikano Bank AB (publ)    HR-specialist/HR-adviser
We are looking for a Total Rewards Specialist to join our People Delivery Team in the People and Communications function. If you are a self-starting team player with a sharp mind and great communication skills, we are looking for you. You have the ability to dig into details while keeping the bigger picture in scope and at the same time can adapt easily in a fast-paced, ever-changing environment. Location for this role is in any of the Ikano markets, Finl... Visa mer
We are looking for a Total Rewards Specialist to join our People Delivery Team in the People and Communications function. If you are a self-starting team player with a sharp mind and great communication skills, we are looking for you. You have the ability to dig into details while keeping the bigger picture in scope and at the same time can adapt easily in a fast-paced, ever-changing environment.

Location for this role is in any of the Ikano markets, Finland (Helsinki), Denmark(Copenhagen), Sweden(Malmö), Poland(Warzaw), Norway(Oslo), UK(Nottingham) or Germany(Wiesbaden).

Let’s make a difference for the many people

To be successful as a Total Rewards Specialist you need to be attentive to details and have your strength in analytical thinking. You have proven your ability to simplify complexity to a degree that it is easily understood and adopted by non-experts. Therefore, you have great communication skills towards all levels of an organization and pair that with being an attentive listener.

The role

You will define, establish and maintain the Ikano Bank Total Reward offering in a sustainable way, in line with our values and principles. Equal, fair and inclusive are the guiding stars. This includes securing Ikano Bank competitiveness on the job market by supporting all functions with insights on benchmarking, business practice and standard benefits applicable. You will maintain and evolve our compensation & benefits governance setup, ensuring compliance with laws and regulations in all markets regarding compensation and benefits practice. Developing and adapting Ikano Bank’s job architecture framework is key for the strategic total rewards and people processes journey. Supporting financial reporting and annual processes such as remuneration audits are part of your job role as well as collaboration on projects. From a deep business needs insights, pair with great experience of best market practice you will design and review variable remunerations schemes, improve our benefits landscape and optimize our performance-based pay approach. You are connecting the dots by applying your multi-year experience in compensation and benefits paired with a strong business mindset.

You will report to the Head of People Delivery and be a part of the People & Communications community. Together in the team we deliver support the business through an efficient digital process and system landscape, secure a robust governance and compliance and create a great total rewards offer to our employees.

Responsibilities:

• Define, establish and maintain the Ikano Bank Total Reward Framework/Offering in a sustainable way, in line with our values and principles. Equal, fair and inclusive are the guiding stars
• Secure Ikano competitiveness on the job market by supporting the markets and functions with insights on remuneration benchmarking, business practice and standard benefits applicable
• Advice the HR function and business leaders in job evaluation, remuneration setting and compensation relevant topic.
• Ensure compliance towards laws and regulations within all markets regarding compensation and benefits practice and governance
• Design new and administrate existing variable remuneration schemes
• Manage and develop Ikano Bank´s job architecture framework and attributed salary banding
• Drive the development of compensation planning, pay for performance as well as skill-based pay
• Prepare the annual remuneration risk analysis and publication of the annual report on information on remuneration
• Support regulatory reporting requirements and audits
• Secure a common approach on annual salary reviews, benefits landscape and variable remuneration
• Project support for own area of expertise

Experience and qualifications:

• Experienced in building offering structures including variable remuneration schemes
• Broad experience in job evaluation, preferably IPE (Mercer)
• Experienced in creating and evolving a job architecture framework and connecting it to people processes
• Good understanding of regulatory requirements concerning remuneration of the financial service industry
• Multi-year experience in compensation and benefits in a multi-national company or a consultancy firm
• Degree in business administration or comparable
• Ability to influence and impact through indirect leadership
• Used to work in a banking or financial services environment
• Excellent English in verbal and written

Are you the one for Ikano?

You have a strong and conceptual mind but like just as much to roll up your sleeves and put the plans into action. You get energy from understanding and working with business needs and creating simple and effective solutions and offerings.

We reach results by working together. You will be part of a small, internationally based team of subject matter experts.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together and daring to be different. These values should feel natural to you.

Join us – together we will find a better way

Welcome to apply before 15/01/2023. Please note that we are unable to accept any applications via email. Make sure you send your application as soon as possible as we will be looking at applications throughout the period and may close the recruitment earlier.

We respectfully decline any contact from recruitment or advertisement agencies.

Questions?
Welcome to contact Nils Offenhäuser, Head of People Delivery ([email protected])

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Lead Product Owner – Core Banking

Ansök    Dec 7    Ikano Bank AB (publ)    IT-metodansvarig
Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets, ways of working and solutions. Our vision is to establish user friendly digital capabilities for the many people by unlocking the full potential of our coworkers and partners. At Ikano Bank, we create possibilities for a better living by providing banking and financial services for the many. We do it with different perspectives, natural curiosity and long-... Visa mer
Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets, ways of working and solutions. Our vision is to establish user friendly digital capabilities for the many people by unlocking the full potential of our coworkers and partners.

At Ikano Bank, we create possibilities for a better living by providing banking and financial services for the many. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together!

Lead Product Owner has a key role in the success of product delivery in the Agile Release Train (ART). The role is part of the ART Leadership team and responsible for maximizing overall value delivered by the ART. You work closely with PMs, Architects and RTEs to understand product vision, ART capacity and build ART roadmap. You are responsible to build and manage the ART backlog and work closely with the POs in the ART to align on priorities and committed objectives.

The Core Banking ART secures the data management and file transfer capabilities – ART responsibilities span from data sourcing, warehouse, analytics to provisioning data required for regulatory reporting as well as incoming/outgoing file transfers covering payments, collections and general ledger formats.

Key responsibilities

• Help to drive product development to build end-to-end solutions
• Be part of the ART Leadership Team
• Own, manage and prioritise the ART backlog
• Prepare and participate in PI planning
• Prioritize between incidents and improvements
• Manage cross-ART dependencies
• Keep track of progress for ongoing PI, from scope perspective
• Understand and provide input to the PI Roadmap
• Coach and support POs in ART - align priorities and ways of working
• Understand pain points and problems, and address them in a timely fashion
• Establish and monitor ART effectiveness metrics
• Take an active part in the PO Community of Practice

Key Qualifications

• 3-5 years experience as Product Owner or Product Manager within financial services industry
• Experience and knowledge of agile frameworks, preferably SAFe
• Data management experience
• Strong analytical and problem-solving skills
• Excellent communication and coaching skills
• Strong stakeholder management skills

We offer you

This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is fulltime employment, located in Malmö. We will evaluate candidates on a continuous basis and therefore the recruitment may close prior to last application date. position when role is filled. Please note that we are unable to accept applications via email.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
Ansök

Data Analyst

Ansök    Nov 21    Ikano Bank AB (publ)    IT-metodansvarig
Are you passionate about data and information management? Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment? Have you worked with Banking Data and/or worked as Data Analyst in financial services industry? If you're looking for change and ready to make changes … we're looking for you! As a Data Analyst, you will strengthen our Data Delivery function within the area of Data & Analytics. You will be p... Visa mer
Are you passionate about data and information management? Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment? Have you worked with Banking Data and/or worked as Data Analyst in financial services industry? If you're looking for change and ready to make changes … we're looking for you!

As a Data Analyst, you will strengthen our Data Delivery function within the area of Data & Analytics. You will be part of Ikano, where we create possibilities for a better living by providing financial services to the many people. We do it with different perspectives, natural curiosity, and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Together we create solutions that simplify life for the many people

As a Data Analyst for Data Delivery, you have a key role in the success of data product deliveries in the bank. You work closely with different business stakeholders to create efficient data solutions.

You will be acting as a subject matter expert in all aspects of business requirements, data availability and data quality of the enterprise data warehouse. You collaborate closely with Tech Leads, Data Engineers, Business Intelligence developers and Product Owners to develop features through the Agile Release Trains.

Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets, ways of working and solutions. Our vision is to establish user friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners.

We offer you

This is a unique opportunity to join our team as we are on an exciting journey delivering awesome services for the many people. As a Data Analyst in the Data Delivery team, you will have a great platform to expand your career and data knowledge. You will work in a diverse and friendly team in a fast-paced environment.

Operating at the center of events, you will have an active role in various decision forums to create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

Key responsibilities

• Act as the subject matter expert on data availability and data quality within Ikano’s Enterprise Data Warehouse
• In your role as subject matter expert, take lead in new feature requests by analyzing requirements and converting them to detailed technical documentation
• Analyze requirements from external stakeholders like authorities or auditors including attribute level requirements mapping
• Detail requirements specifications according to output from requirements analysis as input to data warehouse development or report development
• Collaborate with, help, and support team members and other stakeholders.
• Collaborate with other squads to understand incoming data as well as support business teams by answering questions on data in Data warehouse
• Participate in the Solution Design process.

Key Qualifications

• Experience working with in-depth data analysis, preferably in the banking or financial industry.
• Proficiency in
• Experience in holding conversations with business stakeholders to understand business processes and related data. Ability to translate this to technical requirements and specifications towards other developers and peers.
• Experience working with Data Warehouses, is an added advantage
• Experience working with regulatory authority requirements will be highly advantageous
• Being structured and analytical and can conceptualize complex technical issues
• You have a drive to work with technologies in a team-oriented environment.
• A degree in banking/finance or computer science is beneficial.
• Excellent English communication skills (written and verbal)

We want our customers, partners, and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö/Nothingham. In this recruitment we are cooperating with Cabeza. More information about the position can be provided by recruitment consultant Malin Schultz: [email protected].

We look forward to receiving your application.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Commercial Director Finance B2B

Ansök    Nov 30    Ikano Bank AB (publ)    Ekonomichef
We are transforming Ikano Bank to become a truly digital and entrepreneurial international bank. With Ingka (IKEA) investing in the bank we have entered into the next phase to accelerate the transformation further and scale up our business to serve more of the many people. We believe this is a great opportunity to join us on this journey and become part of Ikano Bank’s Finance team. If you enjoy working in an ever-changing environment, where finding new so... Visa mer
We are transforming Ikano Bank to become a truly digital and entrepreneurial international bank. With Ingka (IKEA) investing in the bank we have entered into the next phase to accelerate the transformation further and scale up our business to serve more of the many people. We believe this is a great opportunity to join us on this journey and become part of Ikano Bank’s Finance team. If you enjoy working in an ever-changing environment, where finding new solutions and welcoming changes will be part of your everyday life, Ikano Bank is right for you.

The role will report directly to the CFO and with a dotted line to Chief Commercial Officer B2B (CCO). You will be part of the CFO’s Finance Management Team and will work together with local and global Finance resources to deliver on set goals. You will be a true business partner and support the Commercial B2B Team in financial related matters, initiatives, and projects, having a broad view of the financial health and financial strategy fit of our commercial actions.

The B2B commercial organization is a newly established business area with the purpose to increase the commercial focus and specialize around finance to companies. Today we operate the B2B business in Sweden, Denmark, Norway and Finland providing financial leasing and factoring via partners and brokers, and business account services to IKEAs company customers. We are running a digital transformation program replacing all existing platforms to take us into the future digitalizing our processes and enabling scaling with more products and services as well as potential expansion beyond the Nordic geography.

You will help us simplify finance for the many people

Your main responsibilities as a Commercial Director Finance B2B include:

• Partnering with the Commercial organization, together with the Product and the Credit Risk area of business, in order to drive business growth in line with risk appetites and profitability targets
• Supporting the transformation of the bank as well as the expansion into new markets or external growth including bank wide initiatives
• Supporting the Commercial area in delivering against agreed annual and long-term financial budgets and plans
• Providing strategic recommendations to the CFO and CCO regarding the financial aspects of the bank’s commercial development within B2B

Are you the one for Ikano?

The role requires that you are an experienced professional who has genuine commercial, strategic and leadership skills to make a difference. We believe that you have:

• Proven finance experience with a full suite of technical financial skills including financial control, financial planning and analysis, capital steering etc. as well as experience of effectively handling multiple stakeholders.
• Proven experience of successfully leading finance professionals and with a track record of developing people.
• Comprehensive understanding and experience of financial and commercial models, theories and practices in the domestic and international banking industry.
• A track record of driving large-scale transformations and change, including investment in digital capability.
• Knowledge of credit risk framework, systems and controls. Understanding of external regulation and their impact on the business.
• Experience from banking, private equity owned or listed companies.
• Interest or experience from ecommerce, fintech or similar, is an advantage.

As a person you possess a high level of integrity, energy, and personal drive. You get excited about driving business improvements and to lead in change. You have a down-to-earth approach, are curious and open-minded. You enjoy working together and you feel proud of achieving improvements of daily business. You want to see results and are able to work hard. You are inspiring, involving and motivating the organisation to see the long-term objective. You secure that everybody is striving in the same direction and deliver to set goals. You are inclusive in the way you lead, and you appreciate the power of diverse organisations and teams.

Join us now – together we will find a better way

Please apply at the latest 2022-12-14. The position may be filled before this date. More information can be given by Jonas Thuresson, People & Communication Business Partner, +46 76118 29 87 or through e-mail [email protected]

Please note that Ikano bank will perform credit check and request an extract from the criminal records as part of the pre-employment screening.

If Ikano discovers adverse credit in your name or should our investigations identify any other criminal offence by you (on your part) this may result in failure of the pre-employment screening. Failure to pass the above checks will result in an offer of employment being withdrawn. Please therefore contact the HR Department if you are concerned about any of the above or feel that there is any reason that you may not pass the above checks, contact HR at [email protected], if you have any queries.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded.

Find out more about us on www.ikanogroup.com Visa mindre
Ansök

Product Owner

Ansök    Nov 17    Ikano Bank AB (publ)    IT-metodansvarig
Are you passionate about data and information management? Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment? Do you have Product Owner experience within data and/or financial services industry? If you're looking for change and ready to make changes … we're looking for you! As a Product Owner for Data Delivery at Ikano Bank, you have a key role in the success of product delivery in the Agile Releas... Visa mer
Are you passionate about data and information management? Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment? Do you have Product Owner experience within data and/or financial services industry? If you're looking for change and ready to make changes … we're looking for you!

As a Product Owner for Data Delivery at Ikano Bank, you have a key role in the success of product delivery in the Agile Release Train (ART). You work closely with business stakeholders to create efficient solutions. You are responsible for maximizing overall value delivered by your agile team by working together to deliver the committed objectives for each PI and to ensure a working solution. You create and maintain your team’s backlog and understand features, are responsible for creating and understanding backlog items and drive scoping, descoping, and priority decisions.

You will be part of Ikano, where we create possibilities for a better living by providing financial services to the many people. We do it with different perspectives, natural curiosity, and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.


Together we create solutions that simplify life for the many people



As a Product Owner for the Data Delivery you will be creating and expanding our data solutions that will supply the bank with the data that will fuel our digital transformation. The solutions covered ranges from traditional data warehouse solutions for reporting / BI to more modern solutions (data lakes and streams) to handle real-time reporting and advanced analytics.

Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets, ways of working and solutions. Our vision is to establish user friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners.

We offer you

This is a unique opportunity to join our team as we are on an exciting journey delivering awesome services for the many people. As a Product Owner Data in the Data Delivery team you will have a great platform to expand your career and skills. You will work in a diverse and friendly team in a fast-paced environment.

Operating at the center of events, you will have an active role in various decision forums to create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

At Ikano Bank, we create possibilities for a better living by providing banking and financial services for the many. We do it with different perspectives, natural curiosity and long-term. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together!

Are you the one for Ikano?

Key responsibilities

• Understand Ikano Bank’s strategic initiatives working closely with Product Management, to deliver products that helps the Bank in achieving the desired objectives
• Lead the planning of product releases, communication, learning and set expectation for delivery of new features and functionalities
• Drive product development in your agile team of dedicated engineers and designers
• Articulate the Product Vision/Roadmap to the agile team
• Create, maintain and prioritize the team backlog
• Understand and provide input to the Product Roadmap
• Build trust and effective relationships with relevant stakeholders
• Act as a role model in agile ways of working and inspire the team to do the same
• Take an active part in the PO Community of Practice
• Interact with 3rd parties with regards to technical integrations and support of the same

Key Qualifications

• 3-5 years’ experience as Product Owner preferably within financial services industry
• Experience and knowledge of Agile frameworks, preferably SAFe
• Strong technical leadership, analytical and problem-solving skills
• Excellent English communication skills (written and verbal), including facilitation
• Strong stakeholder management skills
• Experience within / knowledge of data architecture and technical components for Data & Analytics
• Preferred but not a must is experience in provisioning of data through modern technology (data lakes, etc.)
• Experience in the banking industry is an advantage.
• You have Ikano’s values, common sense, simplicity and daring to be different at heart.
• You have a passion and drive to work with technologies in a team-oriented environment.
• You are organized with strong time-management skills.

We want our customers, partners, and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö/Nothingham. More information about the position can be provided by Regy Jackers

We look forward to receiving your application with a CV and cover letter. Please note that we are unable to accept applications via email.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
Ansök

Data Business Analyst

Ansök    Nov 17    Ikano Bank AB (publ)    IT-metodansvarig
Are you passionate about data and information management? Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment? Do you have Analyst experience within data and/or financial services industry? If you're looking for change and ready to make changes … we're looking for you! As our Business Analyst Data, you will strengthen our Data Delivery function within the area of Data & Analytics. You will be part of... Visa mer
Are you passionate about data and information management? Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment? Do you have Analyst experience within data and/or financial services industry? If you're looking for change and ready to make changes … we're looking for you!

As our Business Analyst Data, you will strengthen our Data Delivery function within the area of Data & Analytics. You will be part of Ikano, where we create possibilities for a better living by providing financial services to the many people. We do it with different perspectives, natural curiosity, and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.


Together we create solutions that simplify life for the many people



As a Business Analyst for Data Delivery, you have a key role in the success of data product deliveries in the bank. You work closely with different business stakeholders to create efficient data solutions.

You are responsible for maximizing value delivered by working together with business stakeholders to design data products iteratively and incrementally. You collaborate with data product owners and data delivery team in understanding and develop features through our Agile Release Trains.

As a Business Analyst for Data Delivery, you will be creating and expanding our data solutions that will supply the bank with the data that will fuel our digital transformation. The solutions covered ranges from traditional data warehouse solutions for reporting / BI to more modern solutions (data lakes and streams) to handle real time reporting and advanced analytics.

Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets, ways of working and solutions. Our vision is to establish user friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners.

We offer you

This is a unique opportunity to join our team as we are on an exciting journey delivering awesome services for the many people. As a Business Analyst in the Data Delivery team you will have a great platform to expand your career and continue to develop your skills. You will work in a diverse and friendly team in a fast-paced environment.

Operating at the center of events, you will have an active role in various decision forums to create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun, and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

Key responsibilities

• Defining the requirements and features that will create our capabilities in line with the overall bank strategy
• Creating features with relevant acceptance criteria
• Build trust and effective relationships with relevant stakeholders by analyzing their needs and find solutions
• Reviewing features to make sure that they are in line with the objectives
• Preparing documentation and presentations
• Support the Data & Analytics product team to create, maintain and prioritize the data product backlog and roadmap
• Understand Ikano Bank’s strategic initiatives working closely with Product Management, to deliver products that helps the Bank in achieving the desired objectives
• Drive the planning of product releases, communication, learning and set expectation for delivery of new features and functionalities

Key Qualifications

• 3-5 years’ experience as an analyst or similar preferably within financial services industry specifically within finance or risk.
• You have a passion and drive to work with technologies in a team-oriented environment.
• You have a basic understanding of the different steps of software development.
• Experience and knowledge of Agile frameworks, preferably SAFe
• Strong analytical and problem-solving skills
• Excellent English communication skills (written and verbal), including facilitation
• You have good technical writing skills with the ability to produce documentation of complex ideas and solutions.
• Experience within / knowledge of data, and technical architecture for Data & Analytics
• Preferred but not a must is experience in provisioning of data through modern technology
• You have Ikano’s values, common sense, simplicity and daring to be different at heart.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö/Nothingham. More information about the position can be provided by Regy Jackers

We look forward to receiving your application with a CV and cover letter. Please note that we are unable to accept applications via email.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
Ansök

Senior Data Engineer AWS

Ansök    Nov 17    Ikano Bank AB (publ)    IT-metodansvarig
Are you passionate about data and information management? Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment? Do you have Data Engineering experience within Cloud technologies and/or financial services industry? If you're looking for change and ready to make changes … we're looking for you! As a Senior Data Engineer, you will strengthen our Data Delivery function within the area of Data & Analytics.... Visa mer
Are you passionate about data and information management? Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment? Do you have Data Engineering experience within Cloud technologies and/or financial services industry? If you're looking for change and ready to make changes … we're looking for you!

As a Senior Data Engineer, you will strengthen our Data Delivery function within the area of Data & Analytics. You will be responsible for the technical components of the AWS-based Data Platform, design reusable patterns, safeguard consistent development and drive efficient use of existing and new technology enabling capabilities and delivering on business use cases. You will drive deliveries directly by developing, but also supporting, guiding and enabling other developers. This while controlling that the technical implementation matches the target solution and overall design principles. You will do this in close collaboration with architects in the “Data and Analytics” domain as well as other digital delivery domains.


Together we create solutions that simplify life for the many people



As a Senior Data Engineer for Data Delivery, you have a key role in the success of data product deliveries in the bank. You work closely with product management, business, and technical stakeholders, to create efficient data solutions.

You will be developing high-quality and efficient data pipelines on the IKANO Bank’s new AWS-based Data Platform, as an integral part of our “Data & Analytics” team. During development cycles, you collaborate closely with Tech Leads, Data Analysts, and Product Owners to develop features through the Agile Release Trains.

Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets, ways of working and solutions. Our vision is to establish user friendly digital capabilities for the many people by unlocking the full potential of our co-workers and partners.

We offer you

This is a unique opportunity to join our team as we are on an exciting journey delivering awesome services for the many people. As a Senior Data Engineer in the Data Delivery team you will have a great platform to expand your career and skills. You will work in a diverse and friendly team in a fast-paced environment.

Are you the one for Ikano?

Key responsibilities

• Be the authority for the development and management of the technical components for the new Data Platform.
• Drive efficient utilization of technology by creating, maintaining, and communicating a pattern catalogue, standards and common code.
• Develop and support data pipelines on IKANO Bank’s new AWS-based Data Platform.
• Help and support developers and other stakeholders. Strive for their success on the platform.
• Support in reviewing the technology portfolio to better support different technical capabilities concerning our Data Platform.
• Transform designs and requirements into efficient, easily maintainable, and reusable code.
• Automate as much as possible, from CI/CD pipelines to testing and to data quality.
• Collaborate with, help, and support team members and other stakeholders.
• Participate in the Solution Design process.
• As we strive to work according to DevOps practices, you will share the responsibility with the rest of the team for making sure that our solutions are developed, tested, deployed and run well.

Key Qualifications

• Having a minimum of 5 years of experience working with data engineering or similar
• Several years of experience with the data technologies in AWS, e.g. S3, AWS Glue, AWS Athena, Lambda, etc
• Graduated highest education with a relevant bachelor and/or master’s degree. A degree in business or computer science is beneficial.
• Experience with data technologies in AWS (e.g. S3, AWS Glue, AWS Athena, Lambda, RedShift, …) or other relevant cloud technologies.
• Possess a sharing/coaching mindset with strong communication skills and the ability to have discussions on different levels with different stakeholders
• Being structured and analytical and can conceptualize complex technical issues
• Experience in data modelling, particularly for Data Warehouses, is an added advantage
• Experience in the technology of our current data platform technologies (Oracle RDBMS and Informatica) is an advantage
• Experience and knowledge of agile frameworks, preferably SAFe
•
• Excellent English communication skills (written and verbal)

We want our customers, partners, and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö/Nothingham. More information about the position can be provided by Regy Jackers

We look forward to receiving your application with a CV and cover letter. Please note that we are unable to accept applications via email.

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
Ansök

Senior Developer – Microservice Development

Ansök    Okt 19    Ikano Bank AB (publ)    Affärskonsult, IT
We are looking for experienced senior developers with a demonstrated history of working in the IT and services industry. You will be working with dynamic teammates on developing capabilities utilizing containers to deploy highly available applications. You will join a team responsible for ensuring and enabling highly available and high-performance inter-service communication for both synchronous and asynchronous communication. The team heavily uses hosted ... Visa mer
We are looking for experienced senior developers with a demonstrated history of working in the IT and services industry. You will be working with dynamic teammates on developing capabilities utilizing containers to deploy highly available applications. You will join a team responsible for ensuring and enabling highly available and high-performance inter-service communication for both synchronous and asynchronous communication. The team heavily uses hosted services from AWS such as EKS and API Gateway and hosts a Kafka distributed streaming platform in the cloud.

We expect you to be a high performing, free thinking individual who is not afraid of asking questions. Challenge the status quo with your experience not only in development but design and your experiences from past projects. You need to be a team player, working in larger teams where you support your team member and product owner.

We create solutions that simplify finance

You have an ability to dive deep into various hands-on solutions while developing new solutions/services and make strong contributions in architectural discussions.

You possess strong technical and communication skills with the ability to translate technical topics to user stories and tasks, work together with team members in all phases of development cycle. You will be part of the Architecture Chapter within IT Development and assigned to customer onboarding. Selected candidate will be based in Malmö or within greater Copenhagen region.

Are you the one for Ikano?

The right candidate has several years of experience working as a lead senior developer.

Experience & Skills

• Advanced knowledge of the implementation of API service architectures (SOAP, REST) ??with one of the market-leading API management tools such as AWS API Gateway and/or Kong and/or WSO2 and/or Apigee, etc.,
• Extensive hands-on experience in Java, RESTful micro services using Spring Boot.
• Expertise in designing and implementing API's for mobile and web applications. For example, REST (Swagger or OpenAPI) and async API's (Apache Kafka).
• Hands-on experience in designing and implementing KAFKA events.
• Good experience in configuring and implementing AWS cloud services
• Experience with monitoring tools like ELK/Prometheus/Grafana preferred
• Fluent in English – both spoken and written!
• Experience from banking or insurance business

Added Advantage

• Experience in Core Banking platform (e.g., Cards, Loans, Deposits)
• Knowledge on origination business process flow (Camunda) and business logic
• Agile methodologies (we practice Scrum and follow SAFe framework)
• General DevSecOps Experience a plus

Key Responsibilities

• Maintaining quality by ensuring thoroughness during development phases, focusing on automation
• Undertake code reviews
• Implementing non-functional requirements
• Security is taken seriously since it’s a bank and should always be in focus & prior.
• Take or call for actions when quality flaws are discovered
• To develop and manage the products & services according to AWS well architected framework & internal processes.
• Ensure that the implementations are aligned with the Enterprise Architectural roadmap and overall Ikano guidelines and target architecture

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö. We look forward to receiving your application with a CV and cover letter. Please note that we are unable to accept applications via email.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
Ansök

Commercial Director Finance B2B

Ansök    Nov 2    Ikano Bank AB (publ)    Ekonomichef
We are transforming Ikano Bank to become a truly digital and entrepreneurial international bank. With Ingka (IKEA) investing in the bank we have entered into the next phase to accelerate the transformation further and scale up our business to serve more of the many people. We believe this is a great opportunity to join us on this journey and become part of Ikano Bank’s Finance team. If you enjoy working in an ever-changing environment, where finding new so... Visa mer
We are transforming Ikano Bank to become a truly digital and entrepreneurial international bank. With Ingka (IKEA) investing in the bank we have entered into the next phase to accelerate the transformation further and scale up our business to serve more of the many people. We believe this is a great opportunity to join us on this journey and become part of Ikano Bank’s Finance team. If you enjoy working in an ever-changing environment, where finding new solutions and welcoming changes will be part of your everyday life, Ikano Bank is right for you.

The role will report directly to the CFO and with a dotted line to Chief Commercial Officer B2B (CCO). You will be part of the CFO’s Finance Management Team and will work together with local and global Finance resources to deliver on set goals. You will be a true business partner and support the Commercial B2B Team in financial related matters, initiatives, and projects, having a broad view of the financial health and financial strategy fit of our commercial actions.

The B2B commercial organization is a newly established business area with the purpose to increase the commercial focus and specialize around finance to companies. Today we operate the B2B business in Sweden, Denmark, Norway and Finland providing financial leasing and factoring via partners and brokers, and business account services to IKEAs company customers. We are running a digital transformation program replacing all existing platforms to take us into the future digitalizing our processes and enabling scaling with more products and services as well as potential expansion beyond the Nordic geography.

You will help us simplify finance for the many people

Your main responsibilities as a Commercial Director Finance B2B include:

• Partnering with the Commercial organization, together with the Product and the Credit Risk area of business, in order to drive business growth in line with risk appetites and profitability targets
• Supporting the transformation of the bank as well as the expansion into new markets or external growth including bank wide initiatives
• Supporting the Commercial area in delivering against agreed annual and long-term financial budgets and plans
• Providing strategic recommendations to the CFO and CCO regarding the financial aspects of the bank’s commercial development within B2B

Are you the one for Ikano?

The role requires that you are an experienced professional who has genuine commercial, strategic and leadership skills to make a difference. We believe that you have:

• Proven finance experience with a full suite of technical financial skills including financial control, financial planning and analysis, capital steering etc. as well as experience of effectively handling multiple stakeholders.
• Proven experience of successfully leading finance professionals and with a track record of developing people.
• Comprehensive understanding and experience of financial and commercial models, theories and practices in the domestic and international banking industry.
• A track record of driving large-scale transformations and change, including investment in digital capability.
• Knowledge of credit risk framework, systems and controls. Understanding of external regulation and their impact on the business.
• Experience from banking, private equity owned or listed companies.
• Interest or experience from ecommerce, fintech or similar, is an advantage.

As a person you possess a high level of integrity, energy, and personal drive. You get excited about driving business improvements and to lead in change. You have a down-to-earth approach, are curious and open-minded. You enjoy working together and you feel proud of achieving improvements of daily business. You want to see results and are able to work hard. You are inspiring, involving and motivating the organisation to see the long-term objective. You secure that everybody is striving in the same direction and deliver to set goals. You are inclusive in the way you lead, and you appreciate the power of diverse organisations and teams.

Join us now – together we will find a better way

Please apply at the latest 2022-11-14. The position may be filled before this date. More information can be given by Jonas Thuresson, People & Communication Business Partner, +46 76118 29 87 or through e-mail [email protected]

Please note that Ikano bank will perform credit check and request an extract from the criminal records as part of the pre-employment screening.

If Ikano discovers adverse credit in your name or should our investigations identify any other criminal offence by you (on your part) this may result in failure of the pre-employment screening. Failure to pass the above checks will result in an offer of employment being withdrawn. Please therefore contact the HR Department if you are concerned about any of the above or feel that there is any reason that you may not pass the above checks, contact HR at [email protected], if you have any queries.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded.

Find out more about us on www.ikanogroup.com Visa mindre
Ansök

Commercial Director Finance B2B

Ansök    Nov 2    Ikano Bank AB (publ)    Ekonomichef
We are transforming Ikano Bank to become a truly digital and entrepreneurial international bank. With Ingka (IKEA) investing in the bank we have entered into the next phase to accelerate the transformation further and scale up our business to serve more of the many people. We believe this is a great opportunity to join us on this journey and become part of Ikano Bank’s Finance team. If you enjoy working in an ever-changing environment, where finding new so... Visa mer
We are transforming Ikano Bank to become a truly digital and entrepreneurial international bank. With Ingka (IKEA) investing in the bank we have entered into the next phase to accelerate the transformation further and scale up our business to serve more of the many people. We believe this is a great opportunity to join us on this journey and become part of Ikano Bank’s Finance team. If you enjoy working in an ever-changing environment, where finding new solutions and welcoming changes will be part of your everyday life, Ikano Bank is right for you.

The role will report directly to the CFO and with a dotted line to Chief Commercial Officer B2B (CCO). You will be part of the CFO’s Finance Management Team and will work together with local and global Finance resources to deliver on set goals. You will be a true business partner and support the Commercial B2B Team in financial related matters, initiatives, and projects, having a broad view of the financial health and financial strategy fit of our commercial actions.

The B2B commercial organization is a newly established business area with the purpose to increase the commercial focus and specialize around finance to companies. Today we operate the B2B business in Sweden, Denmark, Norway and Finland providing financial leasing and factoring via partners and brokers, and business account services to IKEAs company customers. We are running a digital transformation program replacing all existing platforms to take us into the future digitalizing our processes and enabling scaling with more products and services as well as potential expansion beyond the Nordic geography.

You will help us simplify finance for the many people

Your main responsibilities as a Commercial Director Finance B2B include:

• Partnering with the Commercial organization, together with the Product and the Credit Risk area of business, in order to drive business growth in line with risk appetites and profitability targets
• Supporting the transformation of the bank as well as the expansion into new markets or external growth including bank wide initiatives
• Supporting the Commercial area in delivering against agreed annual and long-term financial budgets and plans
• Providing strategic recommendations to the CFO and CCO regarding the financial aspects of the bank’s commercial development within B2B

Are you the one for Ikano?

The role requires that you are an experienced professional who has genuine commercial, strategic and leadership skills to make a difference. We believe that you have:

• Proven finance experience with a full suite of technical financial skills including financial control, financial planning and analysis, capital steering etc. as well as experience of effectively handling multiple stakeholders.
• Proven experience of successfully leading finance professionals and with a track record of developing people.
• Comprehensive understanding and experience of financial and commercial models, theories and practices in the domestic and international banking industry.
• A track record of driving large-scale transformations and change, including investment in digital capability.
• Knowledge of credit risk framework, systems and controls. Understanding of external regulation and their impact on the business.
• Experience from banking, private equity owned or listed companies.
• Interest or experience from ecommerce, fintech or similar, is an advantage.

As a person you possess a high level of integrity, energy, and personal drive. You get excited about driving business improvements and to lead in change. You have a down-to-earth approach, are curious and open-minded. You enjoy working together and you feel proud of achieving improvements of daily business. You want to see results and are able to work hard. You are inspiring, involving and motivating the organisation to see the long-term objective. You secure that everybody is striving in the same direction and deliver to set goals. You are inclusive in the way you lead, and you appreciate the power of diverse organisations and teams.

Join us now – together we will find a better way

Please apply at the latest 2022-11-14. The position may be filled before this date. More information can be given by Jonas Thuresson, People & Communication Business Partner, +46 76118 29 87 or through e-mail [email protected]

Please note that Ikano bank will perform credit check and request an extract from the criminal records as part of the pre-employment screening.

If Ikano discovers adverse credit in your name or should our investigations identify any other criminal offence by you (on your part) this may result in failure of the pre-employment screening. Failure to pass the above checks will result in an offer of employment being withdrawn. Please therefore contact the HR Department if you are concerned about any of the above or feel that there is any reason that you may not pass the above checks, contact HR at [email protected], if you have any queries.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group who owns 51 % of Ikano Bank. Ingka Group, the largest IKEA retailer representing about 90% of IKEA retail sales and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V., owns the remaining 49 % of the Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded.

Find out more about us on www.ikanogroup.com Visa mindre
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Operational Risk Officer, Malmö

Ansök    Aug 16    Ikano Bank AB (publ)    Riskbedömare
As an Operational Risk Officer, you will work in our global Risk Control function within the full spectrum of different operational risk processes, tools and methods. You will be part of Ikano Bank, where we create possibilities for a better living by delivering valuable financial services to both consumers and businesses through retailers, partnerships and directly. We do this with different perspectives, natural curiosity, and long-term focus. A unique c... Visa mer
As an Operational Risk Officer, you will work in our global Risk Control function within the full spectrum of different operational risk processes, tools and methods. You will be part of Ikano Bank, where we create possibilities for a better living by delivering valuable financial services to both consumers and businesses through retailers, partnerships and directly. We do this with different perspectives, natural curiosity, and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Let’s make a difference in finance for the many people

You will be part of the global Risk Control team, reporting to the Chief Risk Officer (CRO). In the role you shall contribute as second line officer and support and secure the implementation of the Operational Risk Management framework, including Incident Management, New Product Approval Process, Business Continuity Management, Operational Risk Self Assessments, Internal Controls and Key Risk Indicators in all the countries where Ikano Bank operates. As well, you will take part in leading the development and improvements of our different operational risk management methods and processes.

Communication skills are vital as you will play a key role in strengthening the operational risk culture by providing training, support, and advice across the Bank.

We offer you

Operating at the very core of Ikano Bank, you will have an active role and work close with the different global functions and business units across all countries where Ikano Bank operates. You will get the chance to push boundaries and influence your daily work and thereby develop different skills and competences. You will have the possibility to contribute by deliver proposals how to increase efficiency and performance of operational risk management and control.

All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Here opportunities arise and growth follows.

Are you the one for Ikano?

The ideal candidate for this role has 2-5 years of experience from operational risk related work at a bank or another financial services company or consultancy firm and holds a relevant university degree. Experience from internal or external audit work of banks or other financial companies with focus on processes and operations can also be a relevant background.

Excellent communication skills and the ability to build trust are vital to build a strong cooperation with stakeholders around the bank. You are fluent in verbal and written English.

As a person you are curious, open minded, eager to learn and generous in sharing your expertise. You like working in a fast-paced environment, are a team player with excellent interpersonal skills, have ability to work across all levels within the organization, acts with integrity and provide constructive challenge to risk owners.

The position is placed at our Malmö office, but alternative locations can be discussed with the right candidate.

Join us now – together we will find a better way

You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Please apply at the latest August 30. The position may be filled before this date. More information can be given by Petter Brandt, Chief Risk Officer, +46 735 18 76 91 or through e-mail [email protected]

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51% of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49% of Ikano Bank. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on Ikano Group – https://group.ikano Visa mindre
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Support Handläggare B2B Leasing

Ansök    Sep 21    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder. Ikano Bank är på en spännande transformationsresa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision är att skapa användarvänliga digitala möjligheter för de många människorna genom ... Visa mer
Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder.

Ikano Bank är på en spännande transformationsresa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision är att skapa användarvänliga digitala möjligheter för de många människorna genom att frigöra den fulla potentialen hos våra medarbetare och partners.

Rollen

Du är företagets ansikte utåt och arbetar med telefon och dator som dina främsta arbetsredskap. Du arbetar under eget ansvar samtidigt som du har ett nära samarbete med kollegor på en eller andra avdelningar på banken. Med service i fokus kommer du att arbeta med hanteringen av inkommande samtal/mail ifrån Ikano Banks befintliga företagskunder och leverantörer. Du ansvarar för administrationen och den löpande förvaltningen av avtal så det blir korrekt mot uppsatta deadlines.

Vem trivs här?

Som person tycker du om att prata i telefon och gillar att arbeta på en social arbetsplats. Du är lyhörd både gentemot kunder och medarbetare och har lätt för att samarbeta. Du är utåtriktad och värdesätter vikten av att skapa goda relationer. Vidare är det viktigt för rollen att du är service-minded, och alltid arbetar med kunden i fokus. Du är noggrann och lösningsorienterad och självständigt kan fatta beslut.

Är du den vi söker?

Vi söker en medarbetare med erfarenhet från servicebranschen och är där med van vid kundkontakter. Det är ett plus om man har ekonomisk bakgrund. Då du kommer att vara i regelbunden kontakt med leverantörer/kunder/säljare, är det viktigt att du kommunicerar obehindrat på svenska och engelska, i tal och skrift. Kort och gott är du en person som gillar ekonomi och administration. Att en arbetsdag förändras snabbt är ingenting som stör dig, du har lätt för att ställa om för att prioritera andra områden.

Ikano Banks värderingar och känsla för enkelhet faller sig helt naturligt för dig att arbeta efter!

Vad erbjuder vi dig?

I nya fräscha lokaler på en dynamisk arbetsplats i Hyllie kan vi erbjuda dig en tjänst som kombinerar självständigt arbete med teamarbete. Du kommer främst arbeta med inkommande avtal till vår leasingsupport. Detta är en tillsvidaretjänst med start omgående.

Är du intresserad?

Vi tillämpar ett löpande urval och vill därför ha din ansökan snarast, dock senast 7/10. Ansökan sker genom att du registrerar dig här nedan (vi har ingen möjlighet att ta emot ansökan via e-post). Arbetspsykologiska tester kan också bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från Belastningsregister samt göra en Kreditupplysning på dig om du går vidare i processen.

Om Ikano Bank

Ikano Bank startades precis som IKEA för att ge de "många människorna" ett bra alternativ i vardagen. Ikano Bank är en del av Ikano Group som ägs av familjen Kamprad. Vi erbjuder enkla och förmånliga lån och sparprodukter till privatkunder, säljstödstjänster till detaljhandelsföretag samt leasing och fakturaköpslösningar till företagskunder. Våra banktjänster omfattar produkter som lån, bolån, kreditkort och sparkonton till privatpersoner. Visa mindre
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Quantitative Risk Analyst

Ansök    Aug 17    Ikano Bank AB (publ)    Riskbedömare
Ikano Bank is on a journey to become a data driven organization; Data is an asset and we want to make best use of it! We are turning to new technologies, new ways of working and transforming our IT landscape. We create solutions that simplify finance! Let's make a difference for the many people! Ikano Bank AB is strengthening its Risk Analytics team with a Quantitative Risk Analyst. You will join a team of highly motivated and experienced colleagues resp... Visa mer
Ikano Bank is on a journey to become a data driven organization; Data is an asset and we want to make best use of it! We are turning to new technologies, new ways of working and transforming our IT landscape. We create solutions that simplify finance!

Let's make a difference for the many people!

Ikano Bank AB is strengthening its Risk Analytics team with a Quantitative Risk Analyst. You will join a team of highly motivated and experienced colleagues responsible for portfolio analysis. The Risk Analytics team is also responsible for the bank’s development and implementation of scoring models in our decision engine.

In your assignments as Quantitative Risk Analyst you will be working closely with several departments across the bank, with a specific focus on Finance, Risk, credit portfolio analysis and regulatory reporting.

Key Responsibilities:

•
Participate in operating monthly executions of analysis and report packages.

•
Delivery of timely, high quality portfolio analyses.

•
Participate in the development of methods and processes to further improve our ways of working.

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Supporting business by ad-hoc analysis and share insights within the bank.

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Perform ad-hoc requests from senior management, the regulatory authorities and other teams.

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Working with monitoring, validation, calibration and reporting to give feedback to relevant stakeholders.

•
Driving automation and efficiency in our monthly reporting process

We use a range of commercial and open source tools. To be successful from start it is an advantage to have experience in . For this job, it is possible to have experience with other analytical tools and languages, as long as you are willing to learn and work with our platform!

We offer you

As a Quantitative Risk Analyst, you will participate in all aspects of the portfolio analysis, including design, development, validation, calibration, documentation, approval, implementation, monitoring, and reporting.

As part of the Risk Analytics team you will be in the center of events of the bank with opportunity to develop both technically and professionally and build your professional network. We work in an international environment, and you will get the chance to cooperate with colleagues from many different countries and cultures.

This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

The position is located in our office in Hyllie, Malmo.

Are you the one for Ikano?

To be successful in this role we think you need to be naturally curious with a desire to understand our business and users. We think you are a driven and self-motivated person with great attention to details, making sure we deliver accurately and on time.

Experience and skills:

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A master’s degree in a quantitative field (econometrics, mathematics, physics, engineering or similar)

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Programming knowledge in , SAS or Python.

•
Fluency in English; both in writing and in oral communication.

•
You are able to build strong, mutually respectful relationships with diverse teams

•
You are self-motivated and can work autonomously

Join us now – together we will find a better way

Please apply before 2022-09-11. More information can be given by recruiting manager Magnus Conradsson, Head of Risk Analytics, at [email protected]

Please note that Ikano bank will perform credit check and request an extract from the criminal records as part of the pre-employment screening.

If Ikano discovers adverse credit in your name or should our investigations identify any other criminal offence by you (on your part) this may result in failure of the pre-employment screening. Failure to pass the above checks will result in an offer of employment being withdrawn. Please therefore contact the HR Department if you are concerned about any of the above or feel that there is any reason that you may not pass the above checks, contact HR at [email protected], if you have any queries.

About Ikano Bank

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Student Co-worker, Ikano bank Malmö

Ansök    Jun 28    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Join our Nordic Customer Service Center in Malmö/Hyllie and help us to reach our mission to exceed our customers’ expectations. This is a great opportunity to gain working experience from the finance and banking industry. You will start with a couple of days training during daytime Monday - Friday 8-16. In this role you will be supporting our Norwegian customers. Let’s make a difference in finance for the many people Your primary responsibility is to co... Visa mer
Join our Nordic Customer Service Center in Malmö/Hyllie and help us to reach our mission to exceed our customers’ expectations. This is a great opportunity to gain working experience from the finance and banking industry. You will start with a couple of days training during daytime Monday - Friday 8-16. In this role you will be supporting our Norwegian customers.

Let’s make a difference in finance for the many people

Your primary responsibility is to communicate with customers via phone, both inbound and outbound calls and e-mail. Together with your colleagues, you offer our services based on the client's needs and provide adaptive solutions. You contribute actively to drive the business forward from the experience the customer interface gives you. Ikano Bank offers simple and good services on fair terms.

When our customers need to make use of our services you will:

• Make initial credit recommendations and credit assessments based on the credit scoring made by our credit system.
• Conduct initial investigation to "Know Your Customer" to avoid fraud and anti-money laundering.
• Inform the customer about the pre-approval of their application and which documentation is needed, before a final evaluation of the application can be made.

Are you the one for Ikano?

We are looking for a responsible, flexible co-worker who has the ability to see the big picture. You have a strong customer focus and a sense of service and a genuine interest in everyday sales and finances.

• You are preferably studying finance and have at least 1 year of studies left before you graduate.
• You are available to work fulltime during some school holidays.
• You are available to work about 10-15 hours/week scheduled time including weekends and evenings.
• As a person you are passionate about service and you are driven by sales.
• Fluent in either the Swedish or Danish or Norwegian language, both written and spoken is required.

Join us now – together we will find a better way

Please apply as soon as possible, we will start the interviews as applications are received.

Last application date is 2022-07-17

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Senior Developer – Microservice Development

Ansök    Aug 12    Ikano Bank AB (publ)    Affärskonsult, IT
We are looking for experienced senior developers with a demonstrated history of working in the IT and services industry. You will be working with dynamic teammates on developing capabilities utilizing containers to deploy highly available applications. You will join a team responsible for ensuring and enabling highly available and high-performance inter-service communication for both synchronous and asynchronous communication. The team heavily uses hosted ... Visa mer
We are looking for experienced senior developers with a demonstrated history of working in the IT and services industry. You will be working with dynamic teammates on developing capabilities utilizing containers to deploy highly available applications. You will join a team responsible for ensuring and enabling highly available and high-performance inter-service communication for both synchronous and asynchronous communication. The team heavily uses hosted services from AWS such as EKS and API Gateway and hosts a Kafka distributed streaming platform in the cloud.

We expect you to be a high performing, free thinking individual who is not afraid of asking questions. Challenge the status quo with your experience not only in development but design and your experiences from past projects. You need to be a team player, working in larger teams where you support your team member and product owner.

We create solutions that simplify finance

You have an ability to dive deep into various hands-on solutions while developing new solutions/services and make strong contributions in architectural discussions.

You possess strong technical and communication skills with the ability to translate technical topics to user stories and tasks, work together with team members in all phases of development cycle. You will be part of the Architecture Chapter within IT Development and assigned to customer onboarding. Selected candidate will be based in Malmö or within greater Copenhagen region.

Are you the one for Ikano?

The right candidate has several years of experience working as a lead senior developer.

Experience & Skills

• Advanced knowledge of the implementation of API service architectures (SOAP, REST) ??with one of the market-leading API management tools such as AWS API Gateway and/or Kong and/or WSO2 and/or Apigee, etc.,
• Extensive hands-on experience in Java, RESTful micro services using Spring Boot.
• Expertise in designing and implementing API's for mobile and web applications. For example, REST (Swagger or OpenAPI) and async API's (Apache Kafka).
• Hands-on experience in designing and implementing KAFKA events.
• Good experience in configuring and implementing AWS cloud services
• Experience with monitoring tools like ELK/Prometheus/Grafana preferred
• Fluent in English – both spoken and written!
• Experience from banking or insurance business

Added Advantage

• Experience in Core Banking platform (e.g., Cards, Loans, Deposits)
• Knowledge on origination business process flow (Camunda) and business logic
• Agile methodologies (we practice Scrum and follow SAFe framework)
• General DevSecOps Experience a plus

Key Responsibilities

• Maintaining quality by ensuring thoroughness during development phases, focusing on automation
• Undertake code reviews
• Implementing non-functional requirements
• Security is taken seriously since it’s a bank and should always be in focus & prior.
• Take or call for actions when quality flaws are discovered
• To develop and manage the products & services according to AWS well architected framework & internal processes.
• Ensure that the implementations are aligned with the Enterprise Architectural roadmap and overall Ikano guidelines and target architecture

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö. We look forward to receiving your application with a CV and cover letter. Please note that we are unable to accept applications via email.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Finance Compliance Manager

Ansök    Jul 1    Ikano Bank AB (publ)    Finansekonom
The Financial Reporting team that you will be part of is responsible for accurate and timely regulatory reporting for Ikano Bank and its branches in the Nordics, UK and Germany. We also produce public disclosures, such as the annual and interim reports, for the bank. In addition to this the team provides technical support around regulatory matters, plans for regulatory development and ensures that the Bank maintains adequate capital in relation to its risk... Visa mer
The Financial Reporting team that you will be part of is responsible for accurate and timely regulatory reporting for Ikano Bank and its branches in the Nordics, UK and Germany. We also produce public disclosures, such as the annual and interim reports, for the bank. In addition to this the team provides technical support around regulatory matters, plans for regulatory development and ensures that the Bank maintains adequate capital in relation to its risk profile. We now need to strengthen our focus on implementing regulatory change and are looking for a Subject Matter Expert to help us do so. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Let’s make a difference in finance for the many people

At Ikano Bank the pace is high and you will have the possibility to influence. This position will give you an opportunity to develop your expertise in banking, from capital and liquidity requirements to balance sheet understanding, credit risk and compliance, all in an international environment.

The Financial Reporting Team prepares around 100 unique reports to internal and external stakeholders and their equivalents in the other countries. The team is also a stakeholder in the development of technical solutions and provides support in regulatory matters. Areas of responsibility will include:

• Maintain knowledge of regulatory frameworks by which the Bank is required to comply
• Function as a specialist on regulatory requirements and perform gap analysis in the implementation of new reporting frameworks in multiple jurisdictions
• Close cooperation with Financial Reporting Specialists in developing and streamlining current reporting
• Speaking partner to system developers on regulatory matters and data requirements
• Participate in projects related to reporting and finance
• Carry out different finance and regulatory related ad-hoc inquiries
• Other tasks related to the team´s work e.g. development of processes and routines

We offer you

Operating at the centre of events, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We believe that you have a university degree in Finance/Business Administration/Law or similar. You can have a background from compliance, legal or audit and we want you to have a minimum of five years’ work experience in the financial sector and the ability to understand technical and legal language. If you have experience from financial and regulatory reporting or EBA regulations that is a plus. As this role will support our teams globally, we expect you to be fluent in English, written and verbal. Lastly, you have good knowledge/ability to assimilate data from analysis-tools (e.g. Navision, QlikView, Excel, Cognos) and the drive to improve our usage of business applications.

As a person you are analytical, a quick learner and well structured. You enjoy working in a team and communicating with different stakeholders. You are engaged and self-driven and enjoy working towards continuous improvement in a fast-changing environment subject to regulations from financial authorities. You have the ability to work with tight reporting deadlines without losing track of long-term goals and development.

Join us now – together we will find a better way

You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity, and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Please apply at the latest 2022-07-25. The position may be filled before this date. More information can be given by Jonas Thuresson, HR Business Partner, +46761182987 or through e-mail [email protected]

Please note that Ikano bank will perform credit check and request an extract from the criminal records as part of the pre-employment screening.

If Ikano discovers adverse credit in your name or should our investigations identify any other criminal offence by you (on your part) this may result in failure of the pre-employment screening. Failure to pass the above checks will result in an offer of employment being withdrawn. Please therefore contact the HR Department if you are concerned about any of the above or feel that there is any reason that you may not pass the above checks, contact HR at [email protected], if you have any queries.

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany, and Austria. Ikano Bank is part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51% of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49% of Ikano Bank. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on Ikano Group – https://group.ikano Visa mindre
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B2B Leasing support Agent

Ansök    Jun 21    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Vi söker en medarbetare till vår B2B Leasing Support avdelning Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder. Ikano Bank är på en spännande transformationsresa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision är att skapa använ... Visa mer
Vi söker en medarbetare till vår B2B Leasing Support avdelning

Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av stark laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder.

Ikano Bank är på en spännande transformationsresa för att främja våra tänkesätt, arbetssätt och lösningar. Vår vision är att skapa användarvänliga digitala möjligheter för de många människorna genom att frigöra den fulla potentialen hos våra medarbetare och partners.

Rollen

Du är företagets ansikte utåt och arbetar med telefon och dator som dina främsta arbetsredskap. Du ger förstklassig service till våra företagskunder. Du arbetar under eget ansvar samtidigt som du har ett nära samarbete med kollegor på en eller andra avdelningar på banken. Med service i fokus kommer du att arbeta med hanteringen av inkommande leasingavtal. Du ansvarar för att administrationen och upprättandet av avtalen blir korrekta mot uppsatta deadlines.

Det innebär att du har en granskande roll och noggrant går igenom avtal, gör kontroller och efterfrågar kompletterande uppgifter i vissa fall samt ser till att pengar utbetalas i rätt tid.

Du kommer även att ta emot samtal/mail ifrån Ikano Banks befintliga företagskunder och leverantör. Det här är en arbetsuppgift som du känner dig säker i och du kan på ett pedagogiskt sätt överföra dina kunskaper till andra.

Vem trivs här?

Som person är du utåtriktad och duktig på att skapa goda relationer. Du är noggrann och har en förmåga att snabbt kunna identifiera förbättringsområden, föreslå lösningar och självständigt fatta beslut. Du är självgående i ditt arbete men trivs också bra med att arbeta i en grupp. För att trivas i rollen är du processintresserad och lösningsfokuserad. För oss är det viktigt att du har en god förståelse för och intresse av processerna kopplade till kundreskontra Du är en ambitiös, driven och ansvarstagande person med en positiv attityd och ett stort intresse för service.

Är du rätt för Ikano?

Vi söker en medarbetare med erfarenhet av att arbeta med Kundkännedom och avtalshantering, det är ett plus om man har ekonomisk bakgrund, Då du kommer att vara i regelbunden kontakt med leverantörer/kunder/säljare, är det viktigt att du kommunicerar obehindrat på svenska och engelska, i tal och skrift. Kort och gott är du en person som gillar ekonomi och administration. Att en arbetsdag förändras snabbt är ingenting som stör dig, du har lätt för att ställa om för att prioritera andra områden.

Ikano Banks värderingar och känsla för enkelhet faller sig helt naturligt för dig att arbeta efter!

Vad erbjuder vi dig?

Vi erbjuder dig en tjänst som kombinerar självständigt arbete med teamarbete. Du kommer främst arbeta med inkommande avtal till vår leasingsupport. Detta är en tillsvidaretjänst med start omgående.

Är du intresserad?

Vi tillämpar ett löpande urval och vill därför ha din ansökan snarast, dock senast 23/3. Ansökan sker genom att du registrerar dig här nedan (vi har ingen möjlighet att ta emot ansökan via e-post). Arbetspsykologiska tester kan också bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från Belastningsregister samt göra en Kreditupplysning på dig om du går vidare i processen.

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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Head of Transformation Office

Ansök    Jun 7    Ikano Bank AB (publ)    Administrativ chef
A fantastic opportunity has arisen to join the Transformation Officer as the Head of Transformation Office. The Transformation office is a vital function with global scope and focus for the bank. Reporting to the Chief Transformation Officer, you will lead and drive the Transformation strategy and roadmap, unlocking maximum value for the Bank and its customers. The function is responsible for driving strategy & execution, risk monitoring & change control,... Visa mer
A fantastic opportunity has arisen to join the Transformation Officer as the Head of Transformation Office.

The Transformation office is a vital function with global scope and focus for the bank. Reporting to the Chief Transformation Officer, you will lead and drive the Transformation strategy and roadmap, unlocking maximum value for the Bank and its customers. The function is responsible for driving strategy & execution, risk monitoring & change control, communications, performance management and benefit realization of portfolios and transformation initiatives across various functions and markets, and in additional responsible for the mergers and acquisitions agenda of the bank.

You will ensure that the change initiatives meet the banks objectives and facilitate and lead the creation and implementation of coherent change management approaches and processes taking into consideration communications, performance management and market initiatives.

Key responsibilities will include:

• Enable Transformation governance and overall management including associated communication and reporting for the Transformation office
• Engage in annual strategy and business planning, transformation roadmap co-creation, execution support and improvements. Collaborate closely with markets and functions widely in the bank as necessary.
• Ensure consistent Business value and benefit realization of transformational portfolio. Enable transparent performance management and KPIs for transformation initiatives.
• Support planning of master transformation backlog and continuous prioritization, support portfolio management via lean budgeting principles and guardrails.
• Support specific programs and efforts on dialogues with various markets on transformation roadmap and initiatives as necessary
• Lead development of frameworks at transformation level, support in operating model co-creation, with inputs from other functions and stakeholders
• Support the business with resources for feasibility studies for business cases, and innovation efforts
• Ensure business continuity support during transformation initiatives via right stakeholders’ involvement and ownership
• Combine frameworks knowledge digital engineering, and banking business domain expertise. Coach and engage with functions as necessary to spearhead transformation initiatives.
• Coaching teams to achieve business targets and high customer satisfaction, always on fair terms.
• Fostering dynamic work environment where continuous improvement is achieved while caring for your Co-worker and environment. Working together!

What will you bring to the role:

• Significant experience and learnings from leading Transformation programs, life cycle management and associated frameworks, preferably in a complex financial service environment.
• Proficiency in converting and communicating vision & strategy into measurable programs and outcomes.
• A degree in Business /Engineering /Finance or equivalent.
• Strong leadership skills and the ability to effectively communicate at all levels within the organization.
• Demonstrable experience of stakeholder management including senior management.
• Significant experience in Business/ Digital/ Enterprise Change Management function roles.
• Proven track-record of delivering successful and lasting change of significant impact to organizations.
• Detailed experience with Banking domain ecosystem, associated regulations and processes, functions and enterprise.
• Ability to engage in discussions and decision-making on associated financial portfolios and digital topics.
• Preferably a good level of knowledge of leading digital technologies and business cases in environments comprising enterprise, various financial product types, architecture Cloud strategy, Analytics, IOT, Lean portfolio, DevOps and Agile frameworks/ SAFe.
• A strategic & analytical approach with strong problem-solving skills.
• People management experience and carry an agile growth leadership mindset.
•
•

Join us now – together we will find a better way

• If you would like more information about the role, don't hesitate to get in touch with Anna Werntoft, Chief Transformation Officer via email at [email protected]

• To apply for this role, please send your CV to [email protected]

• Closing Date: Sunday 19 June 2022 Visa mindre
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Global Fraud Analyst

Ansök    Jun 3    Ikano Bank AB (publ)    Riskbedömare
As our Global Fraud Analyst, you will help us achieve ambitious goals within Fraud. We are looking for a person who is inspired by change and has a high interest in fraud, banking and data analysis. As the Global Fraud Analyst, you will support the Global Fraud Team in the prevention and detection of Financial Crime through the analysis of data, processes and systems. You will be part of Ikano Bank, where we create possibilities for a better living by prov... Visa mer
As our Global Fraud Analyst, you will help us achieve ambitious goals within Fraud. We are looking for a person who is inspired by change and has a high interest in fraud, banking and data analysis. As the Global Fraud Analyst, you will support the Global Fraud Team in the prevention and detection of Financial Crime through the analysis of data, processes and systems. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity, and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

We create solutions that simplify finance

In this role, the key is to provide data & insights related to the area of fraud. This includes analysis of data to identify fraud risks and build reports.

More specifically your main tasks will be:

• Analyzing and performing statistical analysis on large data sets, identifying data trends and relationships
• Assist the Global Fraud Team with data extracts and reports
• Developing, interpreting, and presenting reports to stakeholders on fraud figures and ruleset performance
• Providing regular analysis to highlight issues and suggest improvements
• Development of MI reporting metrics ensuring alignment to the Risk and Control Framework

Main responsibilities:

• Visualize complex data in a clear and comprehensive way
• Present suggestions on how to optimize our rules, scenarios and thresholds in our fraud prevention tools
• Join and participate in forums, implement fraud improvements - how can we reduce fraud with the use of relevant data
• Communicate trends, findings, proposals/solutions to Management and Stakeholders
• Measure performance using appropriate tools and techniques
• Technical ownership within the Global Fraud Team of the fraud tools used within the bank

We offer you

Operating at the center of events, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.

Are you the one for Ikano?

As a person you are open minded, precise and you are used to work independently. You have excellent communication skills as well as analytical skills. You have full proficiency in back-office IT based fraud prevention systems as well as in data analysis tools. A passion for data and modelling, and how this contributes to the area of fraud. Strong analytical and statistical analysis skills to extract insights and recommendations.

You are fluent in English with strong communication skills (both written and verbal) and have at least 2 to 3 years of experience in a comparable position.

Join us now – together we will find a better way

Please apply before 2022-06-17

More information can be given by Vanja Söderblom via mail [email protected]

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
Ansök

Data Platform Architect

Ansök    Apr 27    Ikano Bank AB (publ)    Affärskonsult, IT
You will be responsible for the technical components of IKANO Bank’s new AWS-based Data Platform, design reusable patterns, safeguard consistent development and drive efficient use of existing and new technology enabling capabilities and delivering on business use cases. You will support, guide and enable developers and make sure that the technical implementation matches the target data architecture. You will do this in close collaboration with architects ... Visa mer
You will be responsible for the technical components of IKANO Bank’s new AWS-based Data Platform, design reusable patterns, safeguard consistent development and drive efficient use of existing and new technology enabling capabilities and delivering on business use cases. You will support, guide and enable developers and make sure that the technical implementation matches the target data architecture. You will do this in close collaboration with architects in the “Data and Analytics” domain as well as other domains and the data governance function.

You will also be involved in different development activities and contribute to the different deliveries directly.

You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

We create solutions that simplify finance

We are looking for a technical lead with solid experience of development, tools and technologies within the “Data and Analytics” area. Who has a strong understanding of how the technology enables capabilities, is used in solutions and how it supports the enterprise architecture vision.

To succeed in this role, you need to possess strong technical, communication and collaboration skills. The position will report to Architecture Chapter Lead and will be based in Malmö.

Are you the one for Ikano?

Key responsibilities

• Be responsible for the technical components for the new Data Platform.
• Drive efficient utilization of technology by creating, maintaining and communicating a pattern catalogue, standards and common code.
• Constantly evaluate the technology portfolio to better support different technical capabilities. Explore new technologies and drive the retirement of old in a controlled manner in collaboration with your colleagues and in alignment with the reference data architecture.
• Help and support developers and other stakeholders. Strive for their success on the platform.
• Participate in the Solution Design for solutions on the new Data Platform.
• Do hands-on development on the new Data Platform. We believe that in order to be a good tech lead, you need to develop.
• As we strive to work according to DevOps practices, you will share the responsibility with the rest of the team for making sure that our solutions are developed, tested, deployed and run well.

Experience

• Have minimum of 5 years of experience working with data / data technology architecture in an enterprise context
• Several years of experience with relevant AWS technologies, e.g. S3, EMR, Athena, IAM, Redshift, Lambda, etc
• Possess a sharing/coaching mindset with strong communication skills and the ability to have discussions on different levels with different stakeholders
• Are structured and analytical and can conceptualize complex technical issues
• Experience in data modelling and relational databases is an added advantage
• Experience and knowledge of agile frameworks, preferably SAFe
• Experience in the banking industry is an added advantage
• Fluent in English – spoken and written!
• Ability to work in a team and within Ikano’s values

Join us now – together we will find a better way

Let’s achieve great things together. Send your application before 23rd May 2022.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
Ansök

Treasury Middle Office

Ansök    Maj 17    Ikano Bank AB (publ)    Finansekonom
Ikano Bank AB (publ) is looking for a Middle Office to our Treasury team within Central Finance. The Treasury team is centralized to Malmö and responsible for funding, liquidity, FX and IRS risk, hedging and internal interest rate pricing. The team consists of Front Office (1), Middle Office (2) and Back Office (1). You will be working closely together with the rest of the Treasury team as well as other department within the bank and you will be reportin... Visa mer
Ikano Bank AB (publ) is looking for a Middle Office to our Treasury team within Central Finance.

The Treasury team is centralized to Malmö and responsible for funding, liquidity, FX and IRS risk, hedging and internal interest rate pricing. The team consists of Front Office (1), Middle Office (2) and Back Office (1).

You will be working closely together with the rest of the Treasury team as well as other department within the bank and you will be reporting to Head of Treasury.

We create solutions that simplify finance

The Middle Office are responsible for Interest Rate Risk, Treasury´s part of regulatory reporting regarding LCR & NSFR, monitor and report all Treasury limits and report breaches, internal interest rate calculation and margin computation, funding cost follow up related to Ikano Bank´s activities. You´ll need treasury/bank experience from similar assignments as well as an interest in building the Middle Office function and development tools and processes.

You will be the natural go-to person and be the strategic sparring partner for the organization in questions related to your responsibilities.

In a nutshell

The purpose of the Middle Office and the Interest Rate Risk role is to develop, implement and maintain an effective and well controlled Interest Rate Risk Framework. This will involve developing and maintaining the Interest Rate Risk in the Banking Book (IRRBB)

• Take ownership of the IRRBB model.
• Ensure input assumptions are valid, sufficient and complete for measurement and monitoring of the overall Interest Rate Risk for Ikano.
• Identifying risks and recommending proposed solutions.
• Collaboration with key stakeholders to ensure all models/frameworks satisfy regulatory requirements, best industry practices and Ikano´s internal requirements.
• Fair value and cash flow hedge
• Manage Hedge Accounting
• Develop and streamline daily, weekly and month end processes.
• Advising on impact of key industry developments such us IBOR transition and the Interest Rate Benchmark reform

We offer you

Operating at the center of events, you will have an active role in various decision forums, represent us to internal and external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

You will be the natural go-to person and be the strategic sparring partner for the organization in questions related to your responsibilities.

Are you the one for Ikano?

With broad understanding of the foundations of banking/Treasury and with a background from middle office you need to know and show:

• Degree in accounting / finance / economics
• Minimum 1-year experience in Bank/Treasury/Risk management
• Experience and detailed understanding and knowledge in Interest Rate Risk calculation, Treasury markets and derivatives
• Robust awareness of the control environment requirements within the financial services
• Advanced Excel
• High knowledge from TMS (Treasury Management System) – Ikano Bank use TWIN (CGI)
• Drive to improve the daily work
• Open minded and enthusiastic
• Excellent Team player with ability to collaborate closely with all parts of the bank to deliver results
• Well organized and able to prioritize and work effectively under pressure
• Fluent in English and Scandinavian language

Join us now – together we will find a better way

You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Please apply at the latest 2022-06-15. The position may be filled before this date. More information can be given by Fredrik Sannemo, Head of Treasury, +4670-934 95 96 or through e-mail [email protected]

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51% of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49% of Ikano Bank. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on Ikano Group – https://group.ikano Visa mindre
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Data and Analytics – Data Delivery Data Engineer Cloud

Ansök    Maj 16    Ikano Bank AB (publ)    IT-metodansvarig
Reporting to: Data Delivery Chapter Lead Location: Malmö About the job Are you passionate about data and information management? Do you have Data Engineering experience within Cloud technologies and/or financial services industry? Are one of your key competences to get teams to collaborate better using Agile ways of working? Then we are looking for you! You will be responsible for developing high-quality and efficient data pipelines on the IKANO Bank’s... Visa mer
Reporting to: Data Delivery Chapter Lead

Location: Malmö

About the job

Are you passionate about data and information management? Do you have Data Engineering experience within Cloud technologies and/or financial services industry? Are one of your key competences to get teams to collaborate better using Agile ways of working? Then we are looking for you!

You will be responsible for developing high-quality and efficient data pipelines on the IKANO Bank’s new AWS-based Data Platform, as an integral part of our “Data & Analytics” team and in close collaboration with Tech Leads, Data Analysts and Business Intelligence developers.

You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets, ways of working, and solutions. Our vision is to establish user friendly digital capabilities for the many people by unlocking the full potential of our co-workers, and partners.

At Ikano Bank, we create possibilities for a better living by providing banking and financial services for the many. We do it with different perspectives, natural curiosity and long-term. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together!

Your profile

We are looking for persons with a “can do”-attitude, with experience in multiple technologies and a drive to constantly learn more. Someone with a keen interest in technology but who also understands that the key deliverable is the data that we provide to our IKANO Bank colleagues.

To succeed in this role, you need to possess strong technical, communication and collaboration

skills.

The position will report to the Data Delivery Chapter Lead and will be based in Malmö.

Key responsibilities

• Develop and support data pipelines on IKANO Bank’s new AWS-based Data Platform.
• Transform designs and requirements into efficient, easily maintainable and reusable code.
• Automate as much as possible, from CI/CD pipelines to testing and to data quality.
• Collaborate with, help and support team members and other stakeholders.
• Participate in the Solution Design process.
• As we strive to work according to DevOps practices, you will share the responsibility with the rest of the team for making sure that our solutions are developed, tested, deployed and run well.

Key Qualifications

• Having a minimum of 5 years of experience working with data engineering or similar
• Experience with the data technologies in AWS, (e.g. S3, AWS Glue, AWS Athena, Lambda, RedShift, etc) or other relevant cloud technologies.
• Being structured and analytical and can conceptualize complex technical issues
• Experience in data modelling, particularly for Data Warehouses, is an added advantage
• Experience in the technology of our current data platform technologies (Oracle RDBMS and Informatica) is an advantage
• Experience and knowledge of agile frameworks, preferably SAFe
• Experience in the banking industry is an advantage.
• Excellent English communication skills (written and verbal), including facilitation.
• Ability to work in a team and within Ikano’s values

Are you the one for Ikano?

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is a full-time employment, located in Malmö. More information about the position can be provided by Chetana Kulkarni, [email protected]

We look forward to receiving your application with a CV and cover letter prior to 31st of May. Please note that we are unable to accept applications via email.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Privatlåneförmedlare till vår Outboundverksamhet

Ansök    Apr 19    Ikano Bank AB (publ)    Säljkonsulent
Är du vår nästa stjärnförmedlare? Nu söker vi nya kollegor till vår D2C Outbound-enhet inom vår svenska organisation. Som Privatlåneförmedlare på avdelningen Outbound Sales kommer du att vara en del av vårt team som förmedlar bankens produkter till privatpersoner. Du kommer ansvara för att via utgående telefoni erbjuda mestadels privatlån, men ibland även bankens andra produkter såsom t.ex. betalförsäkringar och kreditkort. Vårt syfte är att uppnå en mer ... Visa mer
Är du vår nästa stjärnförmedlare? Nu söker vi nya kollegor till vår D2C Outbound-enhet inom vår svenska organisation.

Som Privatlåneförmedlare på avdelningen Outbound Sales kommer du att vara en del av vårt team som förmedlar bankens produkter till privatpersoner. Du kommer ansvara för att via utgående telefoni erbjuda mestadels privatlån, men ibland även bankens andra produkter såsom t.ex. betalförsäkringar och kreditkort. Vårt syfte är att uppnå en mer fördelaktig lånesituation för kunden. Genom att främst samla kundens redan existerande lån och krediter försöker vi sänka månadskostnaden och förbättra räntesituationen för kunden. Därför är det viktigt att du först skapar dig en uppfattning om kundens nuvarande situation och sedan presenterar hur våra produkter skulle kunna vara till fördel för kunden. Du kommer ha ett stort kundansvar då du ansvarar för låneansökan och blir därefter kundens personliga kontaktperson på Ikano Bank.

Vi är ett existerande team som nu ska expandera kraftigt. Du kommer, tillsammans med dina kollegor, att arbeta sälj- och kundfokuserat för att nå och överträffa de förväntningar som är upprättade. Ta vara på en unik möjlighet att starta din karriär inom Ikano Bank!

Vi erbjuder dig

Att ingå i ett team av både nya och redan erfarna privatlåneförmedlare där du kan växa och påbörja din karriär inom banken. Genom kontakt med kollegor från andra avdelningar få en bra förståelse för hur banken fungerar. Vi bryr oss om varandra, har en öppen kultur där vi lever våra värderingar, arbetar hårt, har roligt på jobbet och levererar resultat.

Är du rätt person för oss?

Stor vikt kommer att läggas vid din inställning och personliga lämplighet för tjänsten. Du har en professionell, driven och säljinriktad attityd och har lätt för att skapa relationer och inge förtroende över telefon. Dessutom finner du lätt din egen motivation att nå uppsatta mål. Samtidigt har du alltid kundnyttan i fokus i samtalen eftersom besluten som kunden tar är viktiga för dennes privatekonomi.

Du är mogen som person och redo att ta nästa steg i din karriär. För att lyckas i denna roll är du resultatfokuserad och har ett högt kvalitetstänk med kunden i fokus. Din goda arbetsmoral och starka prestationsfokus över tid hjälper dig att leverera enligt uppsatta mål.

Vi vill att våra kunder och medarbetare skall välja Ikano Bank för våra värderingar, vad vi står för och hur vi låter dessa leda oss i vårt arbete. Vi har tre grundläggande värderingar som guidar oss i vårt dagliga arbete, och det är viktigt för oss att våra medarbetare känner att dessa värderingar känns naturliga att efterleva på arbetet:

• Sunt förnuft och enkelhet
• Arbeta tillsammans
• Våga gå vår egen väg

Det är meriterande om du har en utbildning inom ekonomi, men det är inget krav. Vi lägger större vikt på dina personliga egenskaper och ambitioner.

Du bemästrar svenska och engelska i tal och skrift utan hinder.

I denna tjänst kommer du att rapportera till vår Team Manager för Outbound Sales med placering i Malmö. Detta är en tillsvidareanställning med initial provanställning på 6 månader.

Bli en del av oss – tillsammans hittar vi bättre vägar framåt!

Varmt välkommen med din ansökan i form av CV och personligt brev. Vänligen notera att vi endast har möjlighet att ta emot ansökningar via vårt rekryteringssystem och kommer därför att radera eventuella ansökningar som skickas via mail.

Arbetspsykologiska tester kan bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från belastningsregistret samt göra en kreditupplysning på dig om du går vidare i processen.

Rekrytering och urval sker löpande, vilket innebär att vi kan komma att stänga rekryteringsprocessen tidigare. Vid frågor gällande tjänsten, vänligen kontakta Jasmin Sudic [email protected].

Om Ikano Bank

Ikano Bank startades precis som IKEA för att ge de "många människorna" ett bra alternativ i vardagen. Ikano Bank är en del av Ikano Group som ägs av familjen Kamprad. Vi erbjuder enkla och förmånliga lån och sparprodukter till privatkunder, säljstödstjänster till detaljhandelsföretag samt leasing och fakturaköpslösningar till företagskunder. Våra banktjänster omfattar produkter som lån, bolån, kreditkort och sparkonton till privatpersoner. Visa mindre
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Global Product Manager – Consumer Payment Products

Ansök    Apr 12    Ikano Bank AB (publ)    IT-metodansvarig
As part of Ikano Group, the Ikano Bank vision is to create possibilities for better living, with the goal to simplify the everyday life of the many people. The Digital organization is where the Product, Development, Customer Experience and Data teams comes to together to drive the transformation of Ikano Bank and develop compelling propositions for our customers and partners. We are currently looking for a colleague who shares our passion and energy to de... Visa mer
As part of Ikano Group, the Ikano Bank vision is to create possibilities for better living, with the goal to simplify the everyday life of the many people. The Digital organization is where the Product, Development, Customer Experience and Data teams comes to together to drive the transformation of Ikano Bank and develop compelling propositions for our customers and partners.

We are currently looking for a colleague who shares our passion and energy to develop competitive, profitable and highly relevant products to bring to the market. You will be creating propositions with sustainable business models aligned with our strategic agenda and in accordance with our culture and values.

You will be part of Ikano Bank, where we create possibilities for a better living by delivering valuable financial services to both consumers and businesses through retailers, partnerships and directly. We do this with different perspectives, natural curiosity and long-term focus.

This is a unique chance to take great responsibility and create future opportunities for Ikano Bank. Let’s achieve great things together.

Let’s make a difference in finance for the many people

As a Global Product Manager - Payment Products, you will work in close partnership with colleagues across our different markets, IT, partners and other functions. You will be a key member of our global product and value proposition team where we develop, manage and lead the transformation of our products and propositions within areas such as Retail, Insurance, Loans & Savings, Deposits and Cards & Payments.

You will have a key role in defining our new product propositions and driving our transformation towards new distribution models and global consolidation.

Key areas of responsibility include:

• Own the vision, strategy and roadmap for your Product, across multiple markets.
• Lead a matrix organisation to continuously evolve the Product offering through Continuous Delivery
• Product and customer journey strategy; optimising products, processes and platforms in line with overall Bank strategy
• Oversight of product processes and profitability providing insight and direction to improve business performance
• Working together with local markets to ensure the strategy is delivered in the most fast, effective and compliant way
• Responsible for ensuring well-thought-through customer experiences for new and existing distribution models.

We offer you

Operating at the very core of Ikano Bank, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development.

This position is more than meets the eye. You will get the chance to push boundaries and are expected to challenge the status quo. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. We are here opportunities arise and growth follows.

Are you the one for Ikano?

We are looking for an inspiring and authentic team player with a strategic mindset and a comprehensive understanding of the Consumer Payment Product landscape from a commercial and operational (compliance, processes, industry initiatives) point of view.

You will have a good technical understanding of core banking architecture, common bank processes and retail banking products and payments.

You will be a customer champion who understands end user problems, customer needs, competitive and market trends in the cards, payments and core banking domain.

You can build and maintain an excellent understanding of the competitor landscape and be able to position the Ikano offering in line with our ambition.

You will have a strong delivery focus combined with a genuine interest and knowledge of developments in the industry, together with a good understanding of customer and technology in a business context. Ideally, you will have experience from agile ways of working.

Great stakeholder, communication and facilitator skills are also a must in this position, and you are fluent in spoken and written English.

Previous working experience in a European multi-market, digital context is strongly preferred.

You thrive in a team environment and take the lead with Ikano’s values at heart. You are experienced in building and maintaining relationships with internal and external stakeholders. Taking ownership and responsibility is important to you, and you lead by example.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

In this role you will report to our Head of Product Change. As you will be working within a bank-wide scope, the role will require some travel and virtual meetings. We would like this role to be based at either our offices in Stockholm or in our head office in Malmö, Sweden.

We look forward to receiving your application with a CV and cover letter, and please note that we are unable to accept applications via email.

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Head of Commercial Office

Ansök    Apr 19    Ikano Bank AB (publ)    Administrativ utvecklare
Ikano Bank is looking for an entrepreneurial and performance driven Head of Commercial Office who can be the sparring partner for our Chief Commercial Officer and play a key role in developing the Commercial Office. The main task is to navigate the bank towards our commercial targets, drive growth and secure that we perform and transform the bank. Head of Commercial Office is a newly established role that is reporting to the Chief Commercial Officer and a ... Visa mer
Ikano Bank is looking for an entrepreneurial and performance driven Head of Commercial Office who can be the sparring partner for our Chief Commercial Officer and play a key role in developing the Commercial Office. The main task is to navigate the bank towards our commercial targets, drive growth and secure that we perform and transform the bank. Head of Commercial Office is a newly established role that is reporting to the Chief Commercial Officer and a member of the Commercial Management Team.

Create Finance solutions for a better living

As our Head of Commercial Office you will support the Chief Commercial Officer and Commercial Managers with performance management, commercial communication and administration. Head of Commercial Office will also be responsible for driving commercial initiatives across the bank, working across different functions and countries.

Head of Commercial Office main tasks:

• Partner with the Chief Commercial Officer and the Commercial Management Team to deliver on the Commercial Strategy, securing that we are a commercially driven bank with our customers in focus in everything we do.
• Responsible for developing and implementing the performance management structure within Commercial. Based on our strategy and business plan secure that objectives, key results and KPI´s are set and follow-up across our business. Developing performance reports and commercial dashboards.
• Support the Commercial Management team with administrative tasks; arranging meetings, preparing meeting material and taking notes in various Commercial forums.
• Create Commercial communication and presentations for internal and external stakeholders, i.e. presentations to management and board meetings, also being an ambassador both internally and externally for the Commercial organization.
• Responsible for Compliance/ Audit related matters from a commercial perspective
• Drive commercial initiatives/projects across the bank

Are you the one for Ikano?

We believe that you have experience from driving growth in an international, high pace commercial organization. Preferably you have previous experience from supporting management. We believe that you have strong performance management and communication skills and are a good relationship builder at all levels.

As a person you possess a high level of energy and personal drive. You have a down-to-earth approach, are curious and open-minded. You enjoy working together and you feel proud of achieving improvements of daily business. You want to see result and have a structured approach. You can handle both strategic and detailed questions. You get excited about driving business improvements and creating result.

We offer you

Operating at the center of events, you will have an active role in various decision forums, representing the Commercial Transformation internally and to external partners and create a great foundation for further development.

This position is will open for many opportunities for personal growth and development. grow and develop. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Join us now – together we will find a better way

Apply before 2022-05-09. More information can be given by Chief Commercial Officer Jessica Svantesson [email protected]

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Head of CFO Office

Ansök    Apr 9    Ikano Bank AB (publ)    Ekonomichef
Head of CFO Office, Ikano Bank We are transforming Ikano Bank to become a truly digital and entrepreneurial international bank. With Ingka (IKEA) investing in the bank we are about to enter into the next phase to accelerate the transformation further and scale up our business to serve more of the many people. We believe this is a great opportunity to join us on this journey and become part of our and the CFO management team. If you enjoy working in an eve... Visa mer
Head of CFO Office, Ikano Bank

We are transforming Ikano Bank to become a truly digital and entrepreneurial international bank. With Ingka (IKEA) investing in the bank we are about to enter into the next phase to accelerate the transformation further and scale up our business to serve more of the many people. We believe this is a great opportunity to join us on this journey and become part of our and the CFO management team. If you enjoy working in an ever-changing environment, where finding new solutions and welcoming changes will be part of your everyday life, Ikano Bank is right for you.

Let’s make a difference for the many people

Ingvar Kamprad established Ikano Bank in 1995. The head office is located in Malmö, and the Bank operates in Sweden, Norway, Denmark, Finland, the United Kingdom, Germany, Austria and Poland. Today, we are just over 1000 employees. The overall vision for the Bank is to create possibilities for better living for the many people. We constantly focus on delivering on our promise to be a fair and caring company who strives to simplify people’s lives so they can focus on living. We do this by offering simple, fair and affordable services with our values as a base; common sense and simplicity, working together and daring to be different. We are in the middle of our biggest transformation ever. With committed employees and innovative solutions, we are launching a new platform, which will make us a fully digitalized and simple to deal with.

Ikano Bank is looking for an entrepreneurial and performance-driven Head of CFO office who can be the sparring partner for our CFO and play a key role in developing the CFO Office which main task is to navigate the bank towards its financial targets, drive business growth and enable the digital transformation.

As Head of CFO Office you will be responsible to set up and lead the newly established CFO Office which responsibilities include Management advisory, Financial Investment Governance, Product Ownership and Project Office for the CFO area. You will be leading a team of 3 to 5 people and as Head of CFO Office, report to the CFO, and be a member of the Finance Management Team.

Your main responsibilities will be to:

•
Management advisor to the CFO and the Finance Management Team, including development of analyses and materials to the Board and Group Management on strategy, change, and finance related topics

•
Partner with the CFO and Finance Management Team to deliver on the Finance transformation strategy, which is to become the most efficient and commercially driven Finance unit in the market

•
Set up and govern a bank wide financial investment governance process to establish a structure for financial value realization from investments, and engage in strategy development from a CFO perspective

•
Lead the CFO Office Product owners and project office

•
Secretary for the Group Asset Allocation Committee

Are you the one for Ikano?

The position requires that you are experienced in banking and have genuine commercial, strategic and leadership skills to make a difference. We believe you have;

•
Experience from supporting C-level management

•
Experience of developing the strategy for an enterprise-wide finance function driving improvements in financial processes and systems; and improving the efficiency of the finance function.

•
Comprehensive understanding and experience of financial investment governance on group level

•
Experience as Project/Program Manager and Agile project work

•
A minimum of 5 years experience from banking

•
Experience from Management Consulting is an advantage

As a person you possess a high level of integrity, energy and personal drive. You get excited about driving business improvements and to lead in change. You have a down-to-earth approach, are curious and open-minded. You enjoy working together and you feel proud of achieving improvements of daily business. You want to see results and are able to work hard. You secure that everybody is striving in the same direction and deliver to set goals. You are inclusive in the way you lead, and you appreciate the power of diverse organisations and teams.

Join us now – together we will find a better way

Send your application latest 2022-05-04 to: https://www.academicsearch.se/lediga-tjanster/ikano-bank-head-of-cfo-office/

For questions or more information about the role please contact [email protected]

Please note that Ikano bank will perform credit check and request an extract from the criminal records as part of the pre-employment screening.

If Ikano discovers adverse credit in your name or should our investigations identify any other criminal offence by you (on your part) this may result in failure of the pre-employment screening. Failure to pass the above checks will result in an offer of employment being withdrawn. Please therefore contact the HR Department if you are concerned about any of the above or feel that there is any reason that you may not pass the above checks, contact HR at [email protected], if you have any queries.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria, and is part of Ikano. Ikano is an international group of companies active within banking, real estate, production, insurance, analytics and retail. Ikano Group was established in 1988 and is owned by the Kamprad family. Visa mindre
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Quantitative Risk Analyst

Ansök    Apr 6    Ikano Bank AB (publ)    Riskingenjör, risk management
Ikano Bank is on a journey to become a data driven organization. Data is an asset and we want to make best use of it! We are turning to new technologies, new ways of working and transforming our IT landscape. We create solutions that simplify finance! Let's make a difference for the many people! Ikano Bank AB is strengthening its Risk Analytics team with a Quantitative Risk Analyst. You will join a team of highly motivated and experienced colleagues resp... Visa mer
Ikano Bank is on a journey to become a data driven organization. Data is an asset and we want to make best use of it! We are turning to new technologies, new ways of working and transforming our IT landscape. We create solutions that simplify finance!

Let's make a difference for the many people!

Ikano Bank AB is strengthening its Risk Analytics team with a Quantitative Risk Analyst. You will join a team of highly motivated and experienced colleagues responsible for portfolio analysis within the IFRS 9 regulation. The Risk Analytics team is also responsible for the bank’s development and implementation of scoring models in our decision engine.

In your assignments as Quantitative Risk Analyst you will be working closely with several departments across the bank, with a specific focus on Finance, Risk, credit portfolio analysis and regulatory reporting.

Key Responsibilities:

• Participate in operating monthly executions of analysis and report packages.
• Delivery of timely, high quality portfolio analyses.
• Participate in the development of methods and processes to further improve our ways of working.
• Supporting business by ad-hoc analysis and share insights within the bank.
• Perform ad-hoc requests from senior management, the regulatory authorities and other teams.
• Working with monitoring, validation, calibration and reporting to give feedback to relevant stakeholders.
• Integrating the IFRS9 models with the rest of our Credit Modelling landscape across acquisition, forecasting, stress testing and capital planning
• Driving automation and efficiency in our monthly reporting process

We use a range of commercial and open source tools. To be successful from start it is an advantage to have experience in SAS and . For this job, it is possible to have experience with other analytical tools and languages, as long as you are willing to learn and work with our platform!

We offer you

As a Quantitative Risk Analyst, you will participate in all aspects of the portfolio analysis, including design, development, validation, calibration, documentation, approval, implementation, monitoring, and reporting.

As part of the Risk Analytics team you will be in the center of events of the bank with opportunity to develop both technically and professionally and build your professional network. We work in an international environment, and you will get the chance to cooperate with colleagues from many different countries and cultures.

This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

The position is located in our office in Hyllie, Malmo.

Are you the one for Ikano?

To be successful in this role we think you need to be naturally curious with a desire to understand our business and users. We think you are a driven and self-motivated person with great attention to details, making sure we deliver accurately and on time.

Experience and skills:

• A master’s degree in a quantitative field (econometrics, mathematics, physics, engineering or similar) or a social science with strong quantitative skills.
• Understanding of credit scoring and IFRS9 is an advantage
• Programming knowledge in , SAS or Python.
• Fluency in English; both in writing and in oral communication.
• You are able to build strong, mutually respectful relationships with diverse teams
• You are self-motivated and can work autonomously

Join us now – together we will find a better way

Please apply before 2022-05-04. More information can be given by recruiting manager Magnus Conradsson, Head of Risk Analytics, at [email protected]

Please note that Ikano bank will perform credit check and request an extract from the criminal records as part of the pre-employment screening.

If Ikano discovers adverse credit in your name or should our investigations identify any other criminal offence by you (on your part) this may result in failure of the pre-employment screening. Failure to pass the above checks will result in an offer of employment being withdrawn. Please therefore contact the HR Department if you are concerned about any of the above or feel that there is any reason that you may not pass the above checks, contact HR at [email protected], if you have any queries.

About Ikano Bank

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
Ansök

Senior Developer – iOS Application

Ansök    Apr 1    Ikano Bank AB (publ)    IT-metodansvarig
As part of the transformation journey here in Ikano bank, one of the focus areas which we call “Mobile first” is meant to give a smooth user experience for banking products which we offer. The first version of the application is already launched in UK market. Our ambition is to expand and rollout into other markets in different countries. Want to be part of this existing journey, work together in a DevSecOps environment to design, develop, deploy and maint... Visa mer
As part of the transformation journey here in Ikano bank, one of the focus areas which we call “Mobile first” is meant to give a smooth user experience for banking products which we offer. The first version of the application is already launched in UK market. Our ambition is to expand and rollout into other markets in different countries. Want to be part of this existing journey, work together in a DevSecOps environment to design, develop, deploy and maintain iOS applications!!!

We expect you to be a high performing, free thinking individual who is not afraid of asking questions. Challenge the status quo with your experience not only in development but design and your experiences from past projects. You need to be a team player, working in larger teams where you support your team member and product owner.

We create solutions that simplify finance. The right candidate has several years of experience working as a lead senior developer in mobile application development. You have an ability to dive deep into various hands-on solutions while developing new solutions/services and make strong contributions in architectural discussions.

You possess strong technical and communication skills with the ability to translate technical topics to user stories and tasks, work together with team members in all phases of development cycle. You will be part of the Architecture Chapter within IT Development and assigned to mobile application team. Selected candidate will be based in Malmö or one of our locations in Warsaw and Copenhagen. Let’s achieve great things together.

Are you the one for Ikano?

Key responsibilities

• Hands on experience in SW development using required technology stack
• Maintaining quality by ensuring thoroughness in all of the steps of the development, focusing on automation
• Undertake code reviews
• Implementing non-functional requirements
• Take or call for actions when quality flaws are discovered
• Ensure that the implementations are aligned with the Enterprise Architectural roadmap and overall Ikano guidelines and target architecture

Experience & Skills

• Several years of experience in iOS mobile app development (native applications)
• Swift, Objective C, Experience with iOS framework
• Experience in hosting application in App Store
• Experience in REST, Websocket APIs to communicate with back-end services.
• Common webservices, such as XML, JSON etc
• Experience in cloud message APIs and push notifications
• Different relevant tools experience like Jira, Figma, Codecommit, Jenkins and CI/CD pipeline
• Agile methodologies (we practice Scrum and follow SAFe framework)
• Fluent in English – both spoken and written!
• Ability to work in a team and within Ikano Bank’s values

Added Advantage

• AWS knowledge
• Kafka knowledge
• UI/UX design experience
• MVVM
• Experience from banking, insurance or other high security business

Join us now – together we will find a better way

Let’s achieve great things together. Send your application before 17th April 2022

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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B2B Leasing support Agent

Ansök    Mar 16    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Vi söker en medarbetare till B2B Leasing Support avdelning Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder. Rollen Du är företagets ansikte utåt och arbetar med telefon och dator som dina främsta arbetsredskap. Du ger förstklassig service till våra före... Visa mer
Vi söker en medarbetare till B2B Leasing Support avdelning

Här är din chans att arbeta med ett starkt varumärke på en arbetsplats som präglas av laganda, ansvarstagande och driv! Gänget som du kommer att ingå i består av ett härligt supportteam som fokuserar på att leverera grym service åt våra företagskunder.

Rollen

Du är företagets ansikte utåt och arbetar med telefon och dator som dina främsta arbetsredskap. Du ger förstklassig service till våra företagskunder. Du arbetar under eget ansvar samtidigt som du har ett nära samarbete med kollegor på en eller andra avdelningar på banken. Med service i fokus kommer du att arbeta med hanteringen av inkommande leasingavtal/kompletteringar samt mail och telefon från våra kunder. Du ansvarar för att administrationen blir korrekta mot uppsatta deadlines. Det här är arbetsuppgifter som du känner dig säker i och du kan på ett pedagogiskt sätt överföra dina kunskaper till andra.

Vem trivs här?

Som person är du utåtriktad och duktig på att skapa goda relationer. Du är noggrann och har en förmåga att snabbt kunna identifiera förbättringsområden, föreslå lösningar och självständigt fatta beslut. Du är självgående i ditt arbete men trivs också bra med att arbeta i en grupp. För att trivas i rollen är du processintresserad och lösningsfokuserad. För oss är det viktigt att du har en god förståelse för och intresse av processerna kopplade till kundreskontra Du är en ambitiös, driven och ansvarstagande person med en positiv attityd och ett stort intresse för service.

Är du rätt för Ikano?

Vi söker en medarbetare med ekonomisk erfarenhet, det är ett plus om man har arbetat med Kundkännedom sedan tidigare. Då du kommer att vara i regelbunden kontakt med Kunder/leverantörer, är det viktigt att du kommunicerar obehindrat på svenska och engelska, i tal och skrift. Kort och gott är du en person som gillar ekonomi och administration. Att en arbetsdag förändras snabbt är ingenting som stör dig, du har lätt för att ställa om för att prioritera andra områden.

Ikano Banks värderingar och känsla för enkelhet faller sig helt naturligt för dig att arbeta efter!

Vad erbjuder vi dig?

Vi erbjuder dig en tjänst som kombinerar självständigt arbete med teamarbete. Du kommer främst arbeta med komplicerade utredningar och fakturamatchning i vår kundreskontra samt utgående samtal, Detta är en visstidstjänst på 6 mån med start omgående.

Är du intresserad?

Vi tillämpar ett löpande urval och vill därför ha din ansökan snarast, dock senast 23/3. Ansökan sker genom att du registrerar dig här nedan (vi har ingen möjlighet att ta emot ansökan via e-post). Arbetspsykologiska tester kan också bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från Belastningsregister samt göra en Kreditupplysning på dig om du går vidare i processen.

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
Ansök

Studentmedarbetare, Ikano bank Malmö

Ansök    Mar 16    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Nu satsar vi på Ikano Bank på dig som är intresserad av ett extraarbete! Skulle du beskriva dig själv som kommunikativ och serviceorienterad? Vi söker ansvarstagande och flexibla medarbetare som gillar att ge bästa möjliga service inom vår collection verksamhet med start omgående. Detta är ett utmärkt tillfälle att få arbetserfarenhet från finans- och bankbranschen. Vi ser helst att du kan arbeta cirka tre eftermiddagar/kvällar per vecka samt har möjligh... Visa mer
Nu satsar vi på Ikano Bank på dig som är intresserad av ett extraarbete!

Skulle du beskriva dig själv som kommunikativ och serviceorienterad? Vi söker ansvarstagande och flexibla medarbetare som gillar att ge bästa möjliga service inom vår collection verksamhet med start omgående. Detta är ett utmärkt tillfälle att få arbetserfarenhet från finans- och bankbranschen.

Vi ser helst att du kan arbeta cirka tre eftermiddagar/kvällar per vecka samt har möjlighet att arbeta över sommaren. Arbetet sker från vårt huvudkontor i Hyllie, Malmö.

Rollen

Din huvudsakliga arbetsuppgift är att kommunicera med våra kunder via telefon som är sena med sina betalningar. Ikano ger den fina servicen att ringa upp de kunder som har missat sin betalning. I samtalet finns det ett antal olika lösningar som du kan presentera för kunden för att hjälpa kunden i svårare livssituationer.
Ikano Bank erbjuder enkla och bra tjänster till rättvisa villkor.

Är du den vi söker?

• För rollen krävs att du är flytande i svenska, både tal och skrift.
• Du har även god datorvana med kunskaper i Office-paketet. Mycket meriterande är också om du har erfarenhet av bank och finans. Har du dessutom erfarenhet inom kundtjänst så är detta en utmärkt chans för dig.
• Du kommer att arbeta främst på den svenska marknaden, och mot privatpersoner. I tjänsten är ditt främsta arbetsredskap telefonen.
• För oss är det viktigt att all kompetens på arbetsmarknaden tillvaratas. Vi välkomnar alla sökande och eftersträvar mångfald.

Ansökan

Sista ansökansdag är 31 Mars 2022, urval och intervjuer kommer att ske löpande. Tjänsten kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt.

Som en del av rekryteringsprocessen kommer en kreditupplysning att göras och vi begär också ett utdrag ur belastningsregistret. Vid ansökan ser vi gärna att du beställer ditt utdrag, detta då det tar ett par veckor att få.

Välkommen med din ansökan

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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Global Product Specialist, Digital On-Boarding

Ansök    Mar 29    Ikano Bank AB (publ)    IT-metodansvarig
Location: Sweden - Stockholm, Malmö UK - Nottingham As part of Ikano Group, the Ikano Bank vision is to create possibilities for better living, with the goal to simplify the everyday life of the many people. The Digital organization is where the Product, Development, Customer Experience and Data teams comes together to drive the transformation of Ikano Bank and develop compelling propositions for our customers and partners. We are currently looking for a... Visa mer
Location: Sweden - Stockholm, Malmö UK - Nottingham

As part of Ikano Group, the Ikano Bank vision is to create possibilities for better living, with the goal to simplify the everyday life of the many people. The Digital organization is where the Product, Development, Customer Experience and Data teams comes together to drive the transformation of Ikano Bank and develop compelling propositions for our customers and partners.

We are currently looking for a colleague who shares our passion and energy to develop competitive, profitable and highly relevant products to bring to the market. You will be creating propositions with sustainable business models aligned with our strategic agenda and in accordance with our culture and values.

You will be part of Ikano Bank, where we create possibilities for a better living by delivering valuable financial services to both consumers and businesses through retailers, partnerships and directly. We do this with different perspectives, natural curiosity and long-term focus.

This is a unique chance to take great responsibility and create future opportunities for Ikano Bank. Let’s achieve great things together.

Let’s make a difference in finance for the many people

As a Global Product Specialist, you will work in close partnership with colleagues across our different markets, IT, partners and other functions. You will be a key member of our Global Product and Value Proposition team where we develop, manage and lead the transformation of our products and propositions within areas such as Retail, Insurance, Loans & Savings, Deposits and Cards & Payments.

You will have a key role in defining our new product propositions and driving our transformation towards new distribution models and global consolidation.

This role sits within our Global Product Manager framework, with a primary focus on

• Defining the requirements and features that will create our capabilities
• Strong collaboration with relevant delivery teams and other relevant business teams
• Developing strong relationships with stakeholders across the group and with key external partners and customers
• Working in a transparent, open, firm and fair fashion, gaining trust and confidence
• Developing and applying an understanding of how to optimise the Product / Capability performance in line with the values of the Bank Strategy
• Contributing to the development and adoption of Agile ways of working across the bank and in particular Group Digital
• Ability to work with and create the performance measures that will deliver value to Ikano and our customers

Nice to have

• Understanding the regulatory context for product / domain and ensuring compliance with relevant legislation, industry standards and scheme
• Optimizing cost efficiency with creation of value for the customer and bank

We offer you

Operating at the very core of Ikano Bank, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development.

This position is more than meets the eye. You will get the chance to push boundaries and are expected to challenge the status quo. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We are looking for an inspiring and authentic team player with an inquisitive and strategic mindset and a good understanding of On Boarding across Card and Loan products from commercial and operational (compliance, processes, industry initiatives) point of view.

You will have a strong delivery focus combined with a genuine interest and knowledge of developments in the industry, together with a good understanding of customer and technology in a business context. Ideally, you will have experience from agile ways of working.

Previous working experience in a European multi-market, digital context is strongly preferred.

Comfortable communicating cross-functionally and across management levels in formal and informal settings.

You thrive in a team environment and take the lead with Ikano’s values at heart. You are experienced in building and maintaining relationships with internal and external stakeholders. Taking ownership and responsibility is important to you, and you lead by example.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

In this role you will report to our Head of Product Change. As you will be working within a bank-wide scope, the role will require quite a bit of travelling (when the world opens up again) and virtual meetings. We would like this role to be based at either our offices in Stockholm, in our head office in Malmö, Sweden or Nottingham in the UK.

We look forward to receiving your application with a CV and cover letter prior to 8 April, and please note that we are unable to accept applications via email.

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Fraud Specialist, Ikano Bank Malmö

Ansök    Mar 9    Ikano Bank AB (publ)    Kundtjänstmedarbetare
As our Fraud Specialist, you help us achieve ambitious goals within Fraud. We are looking for a person who is inspired by change and has a high interest in banking. As Fraud Specialist you will carry out the daily work in connection to the bank measures to prevent Financial Crime. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curio... Visa mer
As our Fraud Specialist, you help us achieve ambitious goals within Fraud. We are looking for a person who is inspired by change and has a high interest in banking. As Fraud Specialist you will carry out the daily work in connection to the bank measures to prevent Financial Crime. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

We create solutions that simplify finance

In this role key is to protect the business, its assets and its income streams against financial crime risks. This includes analysis of data to identify financial crime risks, trends and behaviors.

More specifically your main tasks will be:

• Financial Crime Monitoring and Investigation
• Monitoring and follow up of suspected fraud cases
• Investigate suspected and confirmed fraud cases, for example by gathering evidence, researching and analyzing relevant information
• Coordinate incidents in line with routines in the Local Instruction

Main responsibilities:

• Be Point of contact for Fraud related issues in the team
• Assist with management of these (Fraud) areas.
• Contact with stakeholders
• To cooperate with other authorities to prevent and investigate financial crime
• Be Point of contact for Fraud related issues in the team
• Assist with management of these (Fraud) areas.
• Support and deliver Fraud training for existing advisors within the contact center.
• Take own actions to prevent fraud
• Perform general administration including compiling standards of evidence, updating customer management system information, written correspondence to victims of fraud and completing witness statements for government and law enforcement agencies.
• Reviewing and researching evidence/documents to analyze the overall fact pattern of claim and synthesize data into a professional report with recommendations.
• Prepare a police report, secure proof and ensure that police report is made.
• Join and participate in forums, implement fraud improvements - how can we reduce the fraud

We offer you

Operating at the centre of events, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.

Are you the one for Ikano?

As a person you are open minded, precise and you are used to work independently. You have excellent communication skills as well as analytical skills. You are competent in handling the MS-Office applications. You have full proficiency in back office IT based fraud prevention systems as well as in data analysis tools. You are fluent in Swedish as well as in English.

You have at least 2 to 3 years of experience in a comparable position. You have recent experience of working with preventing financial crime.

Join us now – together we will find a better way

Please apply before 2022-03-28

More information can be given by Torun Nyström via mail [email protected]

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Kundtjänstmedarbetare, Ikano bank Malmö

Ansök    Mar 11    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Är du en stjärna på service och vill leverera härlig energi till ditt team? Har du ett par års erfarenhet från att arbeta med service till dem många människorna? Är du på jakt efter nya utmaningar inom kundtjänst och har tidigare erfarenhet av bank? Skulle du beskriva dig själv som kommunikativ och serviceorienterad? Då kan detta vara din nästa utmaning! Vi erbjuder dig I rollen som kundtjänstmedarbetare kommer du att vara ansiktet utåt och, i många fa... Visa mer
Är du en stjärna på service och vill leverera härlig energi till ditt team? Har du ett par års erfarenhet från att arbeta med service till dem många människorna? Är du på jakt efter nya utmaningar inom kundtjänst och har tidigare erfarenhet av bank? Skulle du beskriva dig själv som kommunikativ och serviceorienterad?

Då kan detta vara din nästa utmaning!

Vi erbjuder dig

I rollen som kundtjänstmedarbetare kommer du att vara ansiktet utåt och, i många fall, kundens första kontakt med Ikano Bank. Med telefonen som arbetsredskap kommer du att svara på inkommande samtal från framförallt Ikano Banks privatkunder och samarbetspartners med frågor som kan röra exempelvis banklån, sparande, fakturaärenden, produkter, räntefrågor och beställning av kort. Utöver det kommer du dessutom att arbeta med att besvara kundfrågor som inkommer via chatt & mail. Tjänsten är en fulltidstjänst.

Inledningsvis kommer du, som ny medarbetare på Ikano Bank, få en gedigen introduktion och utbildning inom både produktkunskap och service. Med tiden kommer du även få möjligheter till vidare utbildning inom olika produktområden.

För att lyckas i rollen hos oss ska du även:

• Bidra till ökad försäljning genom merförsäljning
• Bidra till en hög kundnöjdhet
• Bidra till utveckling och ständigt sträva efter att lära sig mer
• Bidra till att vara en del av Ikano Banks digitaliseringsresa

Är du rätt för Ikano?

Du har ett par års arbetslivserfarenhet, erfarenhet från servicebranschen och är där med van vid kundkontakter. Du har mycket god svenska både verbalt och skriftligt samt god engelska både verbalt och skriftligt och du har även god datorvana med kunskaper i Office-paketet.

Vi ser det som meriterande om du har eftergymnasial utbildning inom ekonomi och/eller har arbetat inom bank i liknande roll tidigare. Det är även ett plus om du är certifierad i exempelvis SwedSec, dock inget krav.

Som person tycker du om att prata i telefon och gillar att arbeta på en social arbetsplats. Du är lyhörd både gentemot kunder och medarbetare och har lätt för att samarbeta. Du har hög kommunikativ förmåga och tycker om att arbeta strukturerat. Vidare är det viktigt för rollen att du är service-minded, och alltid arbetar med kunden i fokus.

För oss är det viktigt att all kompetens på arbetsmarknaden tillvaratas. Vi välkomnar alla sökande och eftersträvar mångfald.

Bli en del av Ikano

Sista ansökningsdag: 3 April 2022. Urval och intervjuer kommer att ske löpande. Tjänsten kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt. Har du frågor om rollen eller rekryteringsprocessen kontakta Louise Kryhl på [email protected]

För att vara aktuell för tjänsten behöver du kunna börja arbeta den 16 Maj 2022. Som en del av rekryteringsprocessen kommer en kreditupplysning att göras samt ett utdrag ur belastningsregistret.

Utdraget ur Polisens belastningsregister måste du själv beställa, det kostar inget och registreras ingenstans. Det kan ta några veckor att få det så beställ ditt utdrag hos polisen så snart du blir kallad till intervju. Ta med det i oöppnat kuvert till oss.

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades.

www.ikanobank.se Visa mindre
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Creative Content Producer, Ikano Bank Malmö

Ansök    Mar 10    Ikano Bank AB (publ)    Kommunikationsstrateg
As a Creative Content Producer, you will write, design and produce marketing material across various channels and media. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together. Let’s make a difference in f... Visa mer
As a Creative Content Producer, you will write, design and produce marketing material across various channels and media. You will be part of Ikano Bank, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Let’s make a difference in finance for the many people

As our Creative Content Producer, you work closely with our Marketing Project Managers, Digital Media Manager and Content Managers. The main responsibility includes graphical production across channels and media, in line with Ikano Bank’s and our Partners’ visual identities. Moreover, you will produce visual content for social media, website, blog and e-mail.

You will create, adapt and produce material across media, according to idea from agency or co-workers i.e. digital and print adverts, videos, photos, illustrations, infographics, printed folders, letters, presentations etc.

Your responsibilities will also include writing photo briefs for our image bank, editing our website and creating video content for our social media platforms.

We offer you

In this role you will be in the center of events, with an active role in creating excellent customer experience for our partners and customers. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

The work requires you to be driven and collaborative, used to both working independently and together with team members. You enjoy working in a high-pace environment and possess a creative mind with high attention to detail, with a customer-centric, social and communicative capacity. You are skilled in finding ways to improve processes and are capable of leading, organizing and prioritizing your own work. You are loyal and put the brand first. You are fluent in Swedish and have excellent skills in verbal and written English.

• You have a degree in design, or equivalent work experience in commercial or visual art
• You are fluent in Adobe Creative Cloud, particularly in Photoshop and InDesign
• You have a minimum of 2 years of practical experience in graphic design and/or creative content across multiple channels
• You have experience in online design tools such as Figma, Storykit, Canva or equivalent
• You have experience in CMS platforms like Sitecore, SiteVision, EPI Server or equivalent
• Preferably you have experience from working with Adobe Campaign
• Extra plus if you have experience from working with video editing in programs like Premiere Pro or similar

Join us now – together we will find a better way

Please submit your application to us no later than 2022-03-31 and note that we unfortunately cannot accept applications via e-mail. We will have an ongoing screening and the application might close earlier than that. For further questions, do not hesitate to contact Business Line Manager Ivan Kontic [email protected] or Senior Marketing Project Manager Pernilla Hederström [email protected]

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Student Co-worker, Ikano bank Malmö

Ansök    Feb 23    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Join our Nordic Customer Service Center in Malmö/Hyllie and help us to reach our mission to exceed our customers’ expectations. This is a great opportunity to gain working experience from the finance and banking industry. You will start with a couple of days training during daytime Monday - Friday 8-16. In this role you will be supporting our Norwegian customers. Let’s make a difference in finance for the many people Your primary responsibility is to co... Visa mer
Join our Nordic Customer Service Center in Malmö/Hyllie and help us to reach our mission to exceed our customers’ expectations. This is a great opportunity to gain working experience from the finance and banking industry. You will start with a couple of days training during daytime Monday - Friday 8-16. In this role you will be supporting our Norwegian customers.

Let’s make a difference in finance for the many people

Your primary responsibility is to communicate with customers via phone, both inbound and outbound calls and e-mail. Together with your colleagues, you offer our services based on the client's needs and provide adaptive solutions. You contribute actively to drive the business forward from the experience the customer interface gives you. Ikano Bank offers simple and good services on fair terms.

When our customers need to make use of our services you will:

• Make initial credit recommendations and credit assessments based on the credit scoring made by our credit system.
• Conduct initial investigation to "Know Your Customer" to avoid fraud and anti-money laundering.
• Inform the customer about the pre-approval of their application and which documentation is needed, before a final evaluation of the application can be made.

Are you the one for Ikano?

We are looking for a responsible, flexible co-worker who has the ability to see the big picture. You have a strong customer focus and a sense of service and a genuine interest in everyday sales and finances.

• You are preferably studying finance and have at least 1 year of studies left before you graduate.
• You are available to work fulltime during some school holidays.
• You are available to work about 10-15 hours/week scheduled time including weekends and evenings.
• As a person you are passionate about service and you are driven by sales.
• Fluent in either the Swedish or Danish or Norwegian language, both written and spoken is required.

Join us now – together we will find a better way

Please apply as soon as possible, we will start the interviews as applications are received.

Last application date is 2022-03-13

About Ikano Bank AB (publ)

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Collection agent, Ikano bank Malmö

Ansök    Mar 4    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Vi söker dig som är kommunikativ, serviceorienterad och kan bidra till att ge våra kunder bästa service. I rollen som Collections medarbetare har du en viktig uppgift i att vara ansiktet utåt för banken. Du ansvarar för servicesamtal via telefon och mail samt erbjuder lösningar utifrån kundens situation och behov. Är du den vi söker? Vi söker en ansvarstagande och flexibel medarbetare med förmåga att tänka utanför boxen. Du har ett intresse för kravhant... Visa mer
Vi söker dig som är kommunikativ, serviceorienterad och kan bidra till att ge våra kunder bästa service.

I rollen som Collections medarbetare har du en viktig uppgift i att vara ansiktet utåt för banken. Du ansvarar för servicesamtal via telefon och mail samt erbjuder lösningar utifrån kundens situation och behov.

Är du den vi söker?

Vi söker en ansvarstagande och flexibel medarbetare med förmåga att tänka utanför boxen. Du har ett intresse för kravhantering, administration, ett starkt kundfokus och service faller sig naturligt för dig. Som person har du en analytisk förmåga och ett tekniskt intresse.

Du har några års arbetslivserfarenhet inom service, då gärna per telefon. Du har mycket goda kunskaper i svenska både i tal och i skrift. Du har även god datorvana med kunskaper i Office-paketet, mycket meriterande är om du har erfarenhet av bank och finans eller har erfarenhet av regelverk. Vi välkomnar alla sökande och eftersträvar mångfald.

Rollen

Du kommer att arbeta främst med privatkunder på den svenska marknaden. Telefon kommer att vara ett av dina främsta arbetsredskap, även administrativt arbete förekommer.

Huvuduppgifter:

• Hjälpa kunder med betalningssvårigheter, både privat- samt företagskunder
• Ringa utgående samtal för att uppmuntra kunden att betala förfallen skuld.
• Svara på inkommande samtal, brev och e-postmeddelande
• Regulatoriska förfrågningar
• Samarbeta med externa inkassopartners
• Hantera dödsboärende

Välkommen med din ansökan

Ansök senast 2022-03-18, urval och intervjuer kommer att ske löpande. Tjänsten kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt.

Som en del av rekryteringsprocessen kommer en kreditupplysning att göras och vi begär också ett utdrag ur belastningsregistret. Vid ansökan ser vi gärna att du beställer ditt utdrag, detta då det tar ett par veckor att få.

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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Nordic Payment, Student Finance administrator

Ansök    Feb 24    Ikano Bank AB (publ)    Ekonomiassistent
As our student team member in the Nordic Payment team, you will get assignments within our payment processes. You will be part of a team that is working as a bridge between accounting, collections, country organizations and operations when it comes to the payment processes. At Ikano Bank, we work with creating possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and a long-te... Visa mer
As our student team member in the Nordic Payment team, you will get assignments within our payment processes. You will be part of a team that is working as a bridge between accounting, collections, country organizations and operations when it comes to the payment processes. At Ikano Bank, we work with creating possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and a long-term focus. Let’s achieve great things together.

Let’s make a difference in finance for the many people

The Nordic Payment Team performs the booking of incoming and outgoing payments. The main responsibilities in this role are:

• Book manual incoming and outgoing payments
• Book incoming and outgoing payment files
• Handle incoming questions in the team’s mailboxes
• Investigate unclear payments
• Participate in the month end closings
• Perform daily and monthly reconciliations
• Process payments

To be able to perform our tasks we need to work in many different systems.

We have many stakeholders in different countries and departments within Ikano Bank. We are in daily contact with partners, customer support teams, collection teams, accounting team, AML representatives, Financial Crime Team etc. We need therefore to be strong and clear in our communication skills.

We must also have great attention both to operational risk, AML, financial compliance etc. We all contribute with continuous improvements when it comes to compliance, risk awareness, efficiency and digitalization.

We offer you

To work when needed and as a holiday replacement, full availability from week 26 to 35. You must also be able to work at least two days a week, or more, before the holiday period to receive training that starts in mid-April.

You will be part of a payment team that processes all the Ikano Bank’s incoming and outgoing payments in the Nordic countries. This position is more than what meets the eye. You will get the chance to work within a team that has many stakeholders and a lot of perspectives to take into consideration. You will get to work with high attention to AML related questions, bookkeeping, etc. at the same time as the customer always remains in focus. As part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.

Are you the one for Ikano?

As payment student Finance Administrator we believe your studies are high school, KY, or bachelor’s degree within Business Administration. You are fluent in both Swedish and English. You are a team player who is accurate, and customer focused. You have a hands-on mind set. It is also important that you are well structured. It is a great advantage if you have previously worked within a bank or within an AP/AR department in an international context.

Furthermore, you have a pro-active approach with great respect for deadlines.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

Send your application before 2022-03-15. More information can be given by Adelisa Crnovrsanin, [email protected], and Selda Abdullah, [email protected].

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Operations self-service specialist, Malmö

Ansök    Feb 11    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Nordic Operations for Private Lines Sweden is hiring a Operations self-service specialist. The role is brand new and placed in Malmö/Hyllie and will report to the Operation manager for Private Lines Sweden. The Operations self-service specialist is responsible for connecting the digital customer journey with the analogue journey and increase the level of self-service for customers. To be successful in the role, stakeholder management and working together i... Visa mer
Nordic Operations for Private Lines Sweden is hiring a Operations self-service specialist. The role is brand new and placed in Malmö/Hyllie and will report to the Operation manager for Private Lines Sweden. The Operations self-service specialist is responsible for connecting the digital customer journey with the analogue journey and increase the level of self-service for customers. To be successful in the role, stakeholder management and working together is key.

We offer you

Together with your colleagues you will play an important role in our digital transformation journey in Operations. As Operations self-service specialist you will drive change by Increase and improve all levels of self-service and its processes. Reducing bumps in the customer journey trough improved and simplified processes and tools. Replacing analogue processes with digital in order to increase the levels of digital communication.

You will continuously drive improvements within Operations. Coordinate and develop the cooperation between Operation, suppliers and other digital departments within the bank.

Other key tasks and responsibilities:

• You will be the special point of contact for customer interaction center and our digital tools such as chat, slow chat etc.
• Responsible for relevant reports & and data collection from our customer journeys
• Increase the levels of digital communication
• Ensure relevant KPIs with in the customer journey (Operations)
• Implement new ways of working and ensure compliant processess
• Contribute to a higher CSAT, NPS and CES (KPI:s for customer satisfaction)
•
•

Are you the one for the role?

For you to be successful in this role we believe you as person to be a very good team player, listener and a good communicator. You have an analytical, data driven and process oriented mindset. You have strong stakeholder management and networking skills. You have the ability to keep the holistic view, even in times of change. You are customer focused and take action on improvement initiatives. You have a good understanding of the digital landscape, the customer journey and how to work and analyze relevant data.

We believe you have the following background:

• Financial education and/or experience
• Solid experience from customer service or related in contact center environment
• Digital communication related to customer service
• Experience from optimizing processes and efficiency
• Change management and performance
• Proven capabilities in a contact center environment

Other relevant skills and competencies for this role:

• Skills in Sitecore or and/or experience in other related systems
• Full working proficiency in English
• Knowledge in lean, safe or similar tools
• Deep knowledge about relevant product and processes
• Knowledge about CES, CSAT and NPS

Join us now – together we will find a better way

Please apply as soon as possible, last application date is March 21st 2022. If you have any questions please contact hiring manager Rhobin Wallgren, [email protected]

About Ikano Bank

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Our mission is to simplify the many people’s lives so they can focus on living it. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers.

Find out more about us on www.ikanogroup.com Visa mindre
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Team Manager Collection, Malmö

Ansök    Feb 16    Ikano Bank AB (publ)    Teamledare
Har du erfarenhet av collection från bank och/eller finansbranschen? Är du van vid att ha personalansvar & brinner för ledarskapet? Värderar du kundfokus och fantastisk service? Kan du bygga ett affärsområde, leda ett team och se helheten? Då har vi jobbet för dig! Vi söker en teamchef till vårt collection team i Malmö/Hyllie. Rollen rapporterar direkt till vår Operations manager. Du kommer att vara den del av Ikano Bank, där vi skapar möjligheter till e... Visa mer
Har du erfarenhet av collection från bank och/eller finansbranschen? Är du van vid att ha personalansvar & brinner för ledarskapet? Värderar du kundfokus och fantastisk service? Kan du bygga ett affärsområde, leda ett team och se helheten? Då har vi jobbet för dig!

Vi söker en teamchef till vårt collection team i Malmö/Hyllie. Rollen rapporterar direkt till vår Operations manager. Du kommer att vara den del av Ikano Bank, där vi skapar möjligheter till ett bättre vardag genom att tillhandahålla bank- och finansiella tjänster. Vi gör det med olika perspektiv, en naturlig nyfikenhet och långsiktighet. En unik chans till större ansvar och framtida möjligheter. Låt oss uppnå fantastiska saker tillsammans.

Vi skapar finansieringslösningar för en bättre vardag

Som Team Manager ansvarar du för att leda, koordinera och prioritera arbetsuppgifterna inom ditt team. Du ansvarar för att säkerställa att vi levererar kundupplevelser i världsklass och att ditt team kontinuerligt får möjligheten att träna för att utvecklas inom sitt ansvarsområde. Du har ett holistiskt synsätt och har erfarenhet utav att leda i förändring.

I rollen är du ansvarig för optimering av resursanvändning inom teamet och leverans enligt överenskomna SLA:s mot kund & övriga delar av organisationen. Du säkerställer att dina medarbetare i teamet har rätt kompetens för att utföra sitt dagliga arbete.

Som ledare coachar du medarbetare för att nå affärsmål och hög kundnöjdhet, alltid på rättvisa villkor. Du ser till att teamet kontinuerligt arbetar aktivt med att hitta personliga lösningar & ser människan på andra sidan.

Du bidrar aktivt till rekrytering av kvalificerad personal, främja mångfald och uppmuntra människor som vågar vara annorlunda. Du leder med Ikanos värderingar i åtanke, alltid tillämpa sunt förnuft och enkelhet i vardagliga situationer Du uppmuntrar anställda att samarbeta mellan länder och funktioner för att bli ännu mer effektiva – arbeta tillsammans!

Vi erbjuder dig

Du kommer att verka i händelsernas centrum och du kommer att ha en aktiv roll i olika beslutsforum, representera oss (Ikano Bank) inför externa partners och skapa en bra grund för vidareutveckling. Denna position är mer än vad man kan se. Du får chansen att tänja gränser och påverka ditt dagliga arbete. Du har som ansvar att skapa en dynamisk arbetsmiljö där människor utvecklas och bidrar till våra mål. Allt som en del av en omtänksam, driven och öppen kultur där vi lever efter våra värderingar, jobbar hårt, har roligt och verkar med ett långsiktigt perspektiv. För här uppstår möjligheter och tillväxt följer.

Är du rätt för Ikano?

Goda ledaregenskaper är en förutsättning för att lyckas i rollen. Som ledare och människa är du passionerad och en sann inspiratör. Du är stark kommunikativt och entusiastisk i ditt sätt att leda. Du har en coachande & analytisk personlighet och du låter dina medarbetare ta ansvar för sina uppgifter. Som person är du utåtriktad, har en säljande personlighet och lyckas skapa goda relationer.

Du är proaktiv och har förmågan att snabbt identifiera områden som behöver förbättras, föreslår lösningar och fatta självständiga beslut. Du är flexibel och trivs i en miljö med högt tempo. Vi tror du är en ambitiös, ansvarstagande och målinriktad person med stort intresse för service, människor & performance.

Som Teamchef förväntas du arbeta i den operativa miljön för collection. För att lyckas i rollen tror vi att du har erfarenhet inom collection-området eller försäljning, samt förmågan att arbeta både operativ och strategiskt.

Profil och kvalifikationer

• Erfarenhet av att leda en grupp/team inom collection eller inom försäljning
• Erfarenhet av att skapa en performancekultur
• Coacha team och individer mot uppsatta mål
• Förstå och hantera team och individer i förändringsprocesser
• Stark kommunikationsförmåga
• Erfarenhet av att optimera kunddrift
• Minst 3-5 års erfarenhet av att leda ett team
• Du har intresse av och fallenhet för att analysera siffror, resultat och nyckeltal
• Du har även erfarenhet av att utveckla effektiva arbetsprocesser och identifiera förbättringar
• Dina kunskaper i svenska & engelska är goda både i tal och skrift.

Bli en del av oss – tillsammans hittar vi ett bättre sätt

Vi tillämpar ett löpande urval och vill därför ha din ansökan snarast, dock senast den 6:e mars 2022.

Mer information kan lämnas av Rhobin Wallgren , genom e-post [email protected] @ikano.se

Ansökan sker genom att du registrerar dig här nedan (vi har ingen möjlighet att ta emot ansökan via e-post). Arbetspsykologiska tester kan också bli aktuella om du går vidare i processen. Vi kommer att begära utdrag från Belastningsregister samt göra en Kreditupplysning på dig om du går vidare i processen.

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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Process specialist Financial Crime Team, Malmö

Ansök    Feb 17    Ikano Bank AB (publ)    Processansvarig, ITIL
The Process Specialist will be a part of the Financial Crime Team, and report directly to the Team Manager. You will be part of a company, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. It’s a unique chance for greater responsibility and future opportunities. Let’s achieve great things together. Help us simplify finance for the many... Visa mer
The Process Specialist will be a part of the Financial Crime Team, and report directly to the Team Manager. You will be part of a company, where we create possibilities for a better living by providing banking and financial services. We do it with different perspectives, natural curiosity and long-term focus. It’s a unique chance for greater responsibility and future opportunities. Let’s achieve great things together.

Help us simplify finance for the many people

You will be part of a team where we development, improve and maintain processes, including scope of work, “swim lanes”, guidelines and policies within the Nordic Customer Center.

Key responsibilities;

• The main task is to develop, improve and to maintain processes include the process documentation together with the team and the whole bank.
• To work close with the local departments in the Nordics, Team Managers and Operations Services/Development Team.
• To build effective working relationships with key colleagues in areas of responsibility across Operations
• and with suppliers.
• Develop and understand local processes.

Required profile and qualifications

• Fluent in spoken and written English
• Knowledge in process mapping.
• Structured, orderly, analytical and methodical
• Act on own initiative, makes things happen
• Think outside the box
• Knowledge in Qualiware is a plus

We offer you

Operating at the center of events, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work as well as the bank. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise and growth follows.

Are you the one for Ikano?

We see that you have experience in working in a customer contact center and that you have knowledge of process mapping. You are process focused and driven by process improvement. You are a problem solver and your working approach is accurate and structured. You also possess very good knowledge how to present data. All documentation has to be in English, therefore you need to be able to write and speak English.

Join us now – together we will find a better way

Please apply before 2020-03-13. More information can be given by Torun Nyström, [email protected]

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com Visa mindre
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Business Navigator Operations Nordic

Ansök    Feb 3    Ikano Bank AB (publ)    Business controller
We are now looking for a Business Navigator who will be part of Operations in a skilled and engaged team. You will be leading progress in performance management which requires a passion for and the ability to find new ways of working behind data with an analytical and business-driven mindset and strong communication skills. You will report the Head of Operations and be located in Malmö, Hyllie. You will be a part of Ikano Bank, offering simple and fair ba... Visa mer
We are now looking for a Business Navigator who will be part of Operations in a skilled and engaged team. You will be leading progress in performance management which requires a passion for and the ability to find new ways of working behind data with an analytical and business-driven mindset and strong communication skills. You will report the Head of Operations and be located in Malmö, Hyllie.

You will be a part of Ikano Bank, offering simple and fair banking and financing solutions to the many people

Living our values is how we make a difference and ensure great customer experience.

Our values: Common sense and simplicity – Working together – Daring to be different – On fair terms

We offer you

The Business Navigator is supporting the performance area Operations. In that part, you will be responsible to support with insights & recommendations and reports. We use data to create insight which will be a key focus area for this role.

Area of responsibility is daily collaboration with colleagues and decision-makers with the purpose to use data to create insights. Based on data you initiate actions that will increase customer experience and performance. Natural tools are data, facts & figures, you will work pro-actively to add insights and recommendations. You are responsible for all types of collect data and report on prioritized areas.

Your main area with direct support is the Nordic organisation and close cooperation with all different markets.

• Performance management within Operations through analyzing and creating insights
• Identify opportunities and improvement areas and actively sharing these
• Identify best practice based on available data
• Follow up and report on KPI´s
• Analyze cost level and identify cost saving initiatives related to performance
• Create and improve reports

Are you the one for Ikano?

In order to succeed in this role, we believe you are highly skilled in MS Office and reporting tools such as QlikView. You have a black belt in managing the matrix and stakeholder management. You are experienced in working with . As a person you are innovative, analytical and self-driven. It comes natural for you to be proactive, you react and take action. Your skills in both written and spoken English is on a good level.

Your background:

• 3-5 years’ experience from working with performance management or business controlling/analyses
• Good track record from similar positions
• Held a cross functional position

Apply now and take the chance to be part of our journey

We look forward to receiving your application prior to the 14th February.

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is in Malmö, Sweden and the company are registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Operational project lead

Ansök    Feb 2    Ikano Bank AB (publ)    Projektledare, IT
As operational project lead you will work in Operations with highly skilled and motivated people. We are looking for an engaged and project experienced colleague who would like to be a part to successfully transform Operations into a more sustainable and digital world. You will report the Head of Operations and be located in Malmö, Hyllie. You will be a part of Ikano Bank offers simple and fair banking and financing solutions to the many people Living ou... Visa mer
As operational project lead you will work in Operations with highly skilled and motivated people. We are looking for an engaged and project experienced colleague who would like to be a part to successfully transform Operations into a more sustainable and digital world. You will report the Head of Operations and be located in Malmö, Hyllie.

You will be a part of Ikano Bank offers simple and fair banking and financing solutions to the many people

Living our values is how we make a difference and ensure great customer experience.

Our values: Common sense and simplicity – Working together – Daring to be different – On fair terms

We offer you

In this role you will be a part of Operations who works cross-functional – primarily Nordics but also collaboration with all other countries within the bank. Your main area with direct support is the Nordic organisation and close cooperation with all different markets.

Project coordination is key in our work towards being a compliant, digital and sustainable bank. Areas of responsibility is to coordinate and lead various activities/initiatives that is ongoing in order to ensure progress in every initiative. You will have a key role in driving our transformation towards new distribution models and new ways of working in close collaboration with colleagues around the bank. Efficient processes and performance management is in focus. Documentation and follow up is an important area.

Key responsibilities:

• Take lead and coordinate various project initiatives
• Defining requirements and plan for implementation
• Contribute in defining new ways of working
• Responsible to execute on decisions
• Support project participants with their tasks
• Ensure alignment with regulatory demands and project activities
• Being responsible for the creation and maintenance of project documentation and to follow up and reporting

Are you the one for Ikano?

In order to succeed in this role, we believe you are highly skilled in project lead and stakeholder management. It comes natural for you to be proactive, you react and take action. As a person you are innovative and self-driven . You also have an analytical mindset. Your skills in both written and spoken English is on a good level.

Your background:

• Finance background (min. 3-5 years), banking or similar industry
• Experienced in Project Management
• Good track record from similar positions
• Held a cross functional position

Apply now and take the chance to be part of our journey

We look forward to receiving your application prior to the 14th February.

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is in Malmö, Sweden and the company are registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Kundansvarig Bolån, Malmö

Ansök    Feb 8    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Nu söker vi nya kollegor till vår bolånesatsning inom den svenska organisationen. Affärsområde Bolån startades upp under hösten 2021. På avdelningen hjälper vi våra potentiella kunder med att finansiera ett bostadsköp eller refinansiera ett befintligt bolån. Som Kundansvarig Bolån kommer du via våra digitala kanaler arbeta personligt i kundbemötandet och ansvara för att hjälpa kunder genom hela vår bolåneprocess: • Hantera inkommande lånelöftes- och låne... Visa mer
Nu söker vi nya kollegor till vår bolånesatsning inom den svenska organisationen.

Affärsområde Bolån startades upp under hösten 2021. På avdelningen hjälper vi våra potentiella kunder med att finansiera ett bostadsköp eller refinansiera ett befintligt bolån. Som Kundansvarig Bolån kommer du via våra digitala kanaler arbeta personligt i kundbemötandet och ansvara för att hjälpa kunder genom hela vår bolåneprocess:

• Hantera inkommande lånelöftes- och låneansökningar digitalt och via telefon
• Kontakta potentiella kunder och erbjuda de personlig service genom bolåneprocessen
• Göra kundanalyser utifrån kreditgivarens rutiner och regler samt inhämta underlag som krävs för att vår kreditgivare ska kunna fatta ett kreditbeslut
• Presentera kreditavtal och säkerställa att dessa signeras enligt tidplan för finansieringen
• Ansvara för administration och uppföljning av befintliga kunder

Då du kommer ingå i en nystartad enhet kommer du även arbeta aktivt med att utveckla vår bolåneaffär genom att kontinuerligt reflektera och förmedla förbättringsförslag. Du kommer, tillsammans med kollegorna i ditt team, arbeta sälj- och kundfokuserat för att nå och överträffa de förväntningar som är upprättade.

Vi erbjuder dig

Du kommer att få vara del i ett glatt och mycket kamratligt gäng och dessutom få möjligheten att vara en del av Ikano Banks tillväxtresa inom bolån. Du kommer också att vara delaktig i ett nytt bolånesamarbete där man värdesätter nytänkande och vill utmana storbankerna. Du får en unik möjlighet att vara med på vår nystartade resa som kommer att förändra den svenska bolånemarknaden.

Är du rätt person för oss?

Du har ett genuint intresse av att göra affärer och är nu redo att ta nästa steg i din karriär. För att lyckas i denna roll är du resultatfokuserad och har ett högt kvalitetstänk med kunden i fokus. Din goda arbetsmoral och starka prestationsfokus hjälper dig att leverera enligt uppsatta mål. Självklart ska du vara en god och omtänksam arbetskamrat. Vidare har du en professionell och serviceinriktad attityd och förstår att balansera mellan försäljning och handledning, då besluten som kunden tar är viktiga för deras privatekonomi. Höga ambitioner, stark vilja och energi driver dig framåt och du är skicklig på att skapa relationer och förtroende.

För tjänsten så krävs det att man innehar SwedSecs licens för bolån och att man praktiskt har arbetat med bolån tidigare. Du bemästrar svenska och engelska i tal och skrift utan hinder.

I denna tjänst kommer du att rapportera till Team Manager, Bolån.

Bli en del av oss – tillsammans hittar vi bättre vägar framåt!

Varmt välkommen med din ansökan i form av CV och personligt brev.

Rekrytering och urval sker löpande. Vid frågor gällande tjänsten vänligen kontakta rekryterande chef Håkan Lindstrand, [email protected] , 0735-187666 Visa mindre
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IKEA Företag Origination

Ansök    Dec 17    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Som en handläggare hos IKEA Företag Origination arbetar du i ett team med 5 kollegor och rapporterar direkt till din Team Manager. Med telefon som arbetsredskap kommer du att svara på inkommande samtal från Ikano Banks företagskunder med frågor som kan röra mestadels ansökningar, kundkännedom och fakturaärenden men även andra mer komplexa ärenden kopplad till IKEA företagskonto. Dina huvudsakliga arbetsuppgifter kommer att vara: • Onboarding av IKEA För... Visa mer
Som en handläggare hos IKEA Företag Origination arbetar du i ett team med 5 kollegor och rapporterar direkt till din Team Manager.

Med telefon som arbetsredskap kommer du att svara på inkommande samtal från Ikano Banks företagskunder med frågor som kan röra mestadels ansökningar, kundkännedom och fakturaärenden men även andra mer komplexa ärenden kopplad till IKEA företagskonto.

Dina huvudsakliga arbetsuppgifter kommer att vara:

• Onboarding av IKEA Företagskunder (kreditbedömning, kundkännedom)
• Kundtjänst via telefon och e-post

Vad erbjuder vi dig?

På en dynamisk arbetsplats i Hyllie kan vi erbjuda dig en tjänst som kombinerar självständigt arbete med teamarbete. Detta är en tillsvidaretjänst med start omgående.

Är du rätt för rollen?

Du har utbildning inom ekonomi/företagsekonomi eller erfarenhet från Business to business. Vi lägger stor vikt vid dina personliga egenskaper i denna rekrytering. Med din positiva attityd vill du vara med och bidra till teamets och företagets fortsatta arbete. Du värdesätter och förstår vikten av att arbeta noggrant. Vidare är du en skicklig kommunikatör och känner dig bekväm i att föra kunddialoger. Du har förmåga att hantera flera uppgifter parallellt och att driva ditt arbete framåt.

• Du är serviceinriktad och trivs med att prata med kunder.
• Meriterande med erfarenhet av B2B kontakt eller utbildning inom ekonomi
• Goda kunskaper i svenska och engelska, i tal och skrift.

Är du intresserad?

Vi tillämpar ett löpande urval och vill därför ha din ansökan snarast, dock senast 6/1. Ansökan sker genom att du registrerar dig här nedan (vi har ingen möjlighet att ta emot ansökan via e-post

Om Ikano Bank AB (publ)

Ikano Bank skapar möjligheter för en bättre vardag genom att erbjuda enkla, schyssta och prisvärda tjänster, för en sund ekonomi för de många människorna. Vårt erbjudande inkluderar spar- och låneprodukter för konsumenter, säljsupport för handlare och leasing- och factoring för företag. Vi är verksamma i Sverige, Danmark, Finland, Norge, Storbritannien, Polen, Tyskland och Österrike. Ikano Bank är en del av Ikanogruppen, en internationell företagsgrupp med verksamheter inom bank, bostad, produktion, försäkring, data-analys och detaljhandel, som äger 51 procent av banken. Ingka-koncernen, en strategisk partner i IKEAs franchisesystem som driver över 378 IKEA-varuhus i 31 länder, äger resterande 49 procent av banken. Ikano Banks huvudkontor ligger i Malmö och företaget är registrerat i Älmhult där verksamheten en gång grundades. Visa mindre
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IKEA Företag Origination

Ansök    Dec 2    Ikano Bank AB (publ)    Kundtjänstmedarbetare
Detta är ett 6 månaders vikariat. Som en handläggare hos IKEA Företag Origination arbetar du i ett team med 4 kollegor och rapporterar direkt till din Team Manager. Med telefon som arbetsredskap kommer du att svara på inkommande samtal från Ikano Banks företagskunder med frågor som kan röra mestadels ansökningar, kundkännedom, fakturaärenden och EDI men även andra mer komplexa ärenden kopplad till IKEA företagskonto. Dina huvudsakliga arbetsuppgifter ko... Visa mer
Detta är ett 6 månaders vikariat.

Som en handläggare hos IKEA Företag Origination arbetar du i ett team med 4 kollegor och rapporterar direkt till din Team Manager.

Med telefon som arbetsredskap kommer du att svara på inkommande samtal från Ikano Banks företagskunder med frågor som kan röra mestadels ansökningar, kundkännedom, fakturaärenden och EDI men även andra mer komplexa ärenden kopplad till IKEA företagskonto.

Dina huvudsakliga arbetsuppgifter kommer att vara:

• Onboarding av IKEA Företagskunder
• Hantering av EDI ärende
• Hantering av ärenden via [email protected]
• Kundtjänst via telefon och e-post

Vad erbjuder vi dig?

På en dynamisk arbetsplats i Hyllie kan vi erbjuda dig en tjänst som kombinerar självständigt arbete med teamarbete. Detta är en tillsvidaretjänst med start omgående.

Är du rätt för rollen?

Du har erfarenhet från att arbeta med IKEA Företag och Business to business. Vi lägger stor vikt vid dina personliga egenskaper i denna rekrytering. Med din positiva attityd vill du vara med och bidra till teamets och företagets fortsatta arbete. Du värdesätter och förstår vikten av att arbeta noggrant. Vidare är du en skicklig kommunikatör och känner dig bekväm i att föra kunddialoger. Du har förmåga att hantera flera uppgifter parallellt och att driva ditt arbete framåt.

• Erfarenhet av att arbeta med kundkontakt
• Du är serviceinriktad och trivs med att prata med kunder.
• Meriterande med erfarenhet av B2B kontakt eller utbildning inom ekonomi
• Goda kunskaper i svenska och engelska, i tal och skrift.

Är du intresserad?

Vi tillämpar ett löpande urval och vill därför ha din ansökan snarast, dock senast 15/12. Ansökan sker genom att du registrerar dig här nedan (vi har ingen möjlighet att ta emot ansökan via e-post)

Har du några frågor om rollen kontakta rekryterandechef Brynhildur Kristjansdottir på [email protected] Visa mindre
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Global Product Specialist - Digital On-Boarding

Ansök    Dec 22    Ikano Bank AB (publ)    IT-metodansvarig
Location: Sweden - Stockholm, Malmö UK - Nottingham As part of Ikano Group, the Ikano Bank vision is to create possibilities for better living, with the goal to simplify the everyday life of the many people. The Digital organization is where the Product, Development, Customer Experience and Data teams comes together to drive the transformation of Ikano Bank and develop compelling propositions for our customers and partners. We are currently looking for a... Visa mer
Location: Sweden - Stockholm, Malmö UK - Nottingham

As part of Ikano Group, the Ikano Bank vision is to create possibilities for better living, with the goal to simplify the everyday life of the many people. The Digital organization is where the Product, Development, Customer Experience and Data teams comes together to drive the transformation of Ikano Bank and develop compelling propositions for our customers and partners.

We are currently looking for a colleague who shares our passion and energy to develop competitive, profitable and highly relevant products to bring to the market. You will be creating propositions with sustainable business models aligned with our strategic agenda and in accordance with our culture and values.

You will be part of Ikano Bank, where we create possibilities for a better living by delivering valuable financial services to both consumers and businesses through retailers, partnerships and directly. We do this with different perspectives, natural curiosity and long-term focus.

This is a unique chance to take great responsibility and create future opportunities for Ikano Bank. Let’s achieve great things together.

Let’s make a difference in finance for the many people

As a Global Product Specialist, you will work in close partnership with colleagues across our different markets, IT, partners and other functions. You will be a key member of our Global Product and Value Proposition team where we develop, manage and lead the transformation of our products and propositions within areas such as Retail, Insurance, Loans & Savings, Deposits and Cards & Payments.

You will have a key role in defining our new product propositions and driving our transformation towards new distribution models and global consolidation.

This role sits within our Global Product Manager framework, with the below scope. Whilst we welcome experience in these areas, a willingness to engage and learn are most important.

• Defining the requirements and features that will create our capabilities
• Strong collaboration with relevant delivery teams and other relevant business teams
• Developing strong relationships with stakeholders across the group and with key external partners and customers
• Working in a transparent, open, firm and fair fashion, gaining trust and confidence
• Developing and applying an understanding of how to optimise the Product / Capability performance in line with the values of the Bank Strategy
• Contributing to the development and adoption of Agile ways of working across the bank and in particular Group Digital
• Ability to work with and create the performance measures that will deliver value to Ikano and our customers

Nice to have

• Understanding the regulatory context for product / domain and ensuring compliance with relevant legislation, industry standards and scheme
• Optimizing cost efficiency with creation of value for the customer and bank

We offer you

Operating at the very core of Ikano Bank, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development.

This position is more than meets the eye. You will get the chance to push boundaries and are expected to challenge the status quo. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We are looking for an inspiring and authentic team player with an inquisitive and strategic mindset and a good understanding of On Boarding across Card and Loan products from commercial and operational (compliance, processes, industry initiatives) point of view.

You will have a strong delivery focus combined with a genuine interest and knowledge of developments in the industry, together with a good understanding of customer and technology in a business context. Ideally, you will have experience from agile ways of working.

Previous working experience in a European multi-market, digital context is a bonus.

Comfortable communicating cross-functionally and across management levels in formal and informal settings.

You thrive in a team environment and take the lead with Ikano’s values at heart. You are experienced in building and maintaining relationships with internal and external stakeholders. Taking ownership and responsibility is important to you, and you lead by example.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

In this role you will report to our Head of Product Change. As you will be working within a bank-wide scope, the role will require quite a bit of travelling (when the world opens up again) and virtual meetings. We would like this role to be based at either our head offices in Malmö, our office in Stockholm, or Nottingham in the UK.

We look forward to receiving your application with a CV and cover letter prior to the 14th January, and please note that we are unable to accept applications via email.

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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Process Analyst, Automation Office

Ansök    Nov 17    Ikano Bank AB (publ)    Systemutvecklare/Programmerare
Location: Sweden, Malmö As part of Ikano Group, the Ikano Bank vision is to create possibilities for better living, with the goal to simplify the everyday life of the many people. The Automation Office acts as the center of excellence and place for teams to come together to improve and automate the bank’s processes. We are currently looking for a colleague who shares our passion and energy to develop competitive, efficient and innovative processes. You w... Visa mer
Location: Sweden, Malmö

As part of Ikano Group, the Ikano Bank vision is to create possibilities for better living, with the goal to simplify the everyday life of the many people. The Automation Office acts as the center of excellence and place for teams to come together to improve and automate the bank’s processes.

We are currently looking for a colleague who shares our passion and energy to develop competitive, efficient and innovative processes. You will be supporting and driving initiatives around process improvement with a large focus on automation and in accordance with our culture and values.

You will be part of Ikano Bank, where we create possibilities for a better living by delivering valuable financial services to both consumers and businesses through retailers, partnerships and directly. We do this with different perspectives, natural curiosity and long-term focus.

This is a unique chance to take great responsibility and create future opportunities for Ikano Bank. Let’s achieve great things together.

Let’s make a difference in finance for the many people

As a Process Analyst, you will be part of a bank wide process and automation team working in close partnership with colleagues across our different markets, IT and other functions. You will be a key member of the Automation Office scrum team, where we identify, assess, define and deliver process automation solutions such as RPA and intelligent automation. Important tasks will be to optimize and design processes before finding the right solution for automation.

This role will take a major part in developing the RPA and intelligent process automation initiative in Ikano bank. The strategic intent for Ikano Bank is to accelerate the use of RPA and automation, the Process Analyst is a key role to make that happen.

Key responsibilities:

· Participate as a process analysis resource in the Automation Office Scrum team, translating business needs into process improvements and automation features & stories

· Identifying and analyzing AS-IS processes and incubating them into TO-BE processes by understanding the requirements

· Lead process improvement efforts during the automation lifecycle

· Guide and support stakeholders across Ikano Bank in getting processes improved and automated

· Be recognized as a go to person in the team and organization when it comes to process improvement and automation

· Play a key role in our various collaborator forums, inspiring and supporting the organization around topics relating to process modeling, improvement and automation

· Act as a liaison between the Automation Office and its stakeholders in a wide range of initiatives, focusing on process improvement and automation

Are you the one for Ikano?

You have a background in business process automation, robotic process automation or Business Process Management. As a person you are customer oriented, analytical, curious and creative in finding new ways of working. You can build relations and manage initiatives across geographical and cultural borders. Knowledge of the UiPath software suite is an advantage.

Experience & Skills:

· You have several years of experience in process modeling and continuous improvement

· Experience with BPMS and BPMN standards is an advantage

· Strong analytical skills

· Detailed-oriented, with an eye on the big picture

· You excel in a fast paced and interactive work environment defined by change, experience of agile ways of working is a must

· Possess strong communication skills, you can have and facilitate discussions on different levels ranging from developers to management

· You are inspired by technology and keeping your knowledge updated in the process automation space

· Exposure to Six Sigma or lean methods and change management is an advantage

We offer you

Operating in the Automation Office team that works both out of the headquarters in Malmo, Sweden and Warsaw, Poland you will report to the Automation Office Manager. Some travel is to be expected (when the world opens again). You will collaborate with a number of stakeholders from different departments and countries. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Join us now – together we will find a better way

Submit your application before 2021-11-19. More information can be given by Viktor Törner, +46735187652 or through e-mail [email protected].

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where t Visa mindre
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Scrum Master in Digital Delivery

Ansök    Nov 23    Ikano Bank AB (publ)    IT-metodansvarig
Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets and ways of working. Our vision is to establish user friendly financial digital capabilities for the many people by unlocking the full potential of our co-worker and partners. As our Scrum Master you will be in the centre of that effort and lead the organization towards the vision! In Ikano Bank, we create possibilities for a better living by providing banki... Visa mer
Ikano Bank’s Digital organization is on an exciting transformation journey to advance our mindsets and ways of working. Our vision is to establish user friendly financial digital capabilities for the many people by unlocking the full potential of our co-worker and partners. As our Scrum Master you will be in the centre of that effort and lead the organization towards the vision!

In Ikano Bank, we create possibilities for a better living by providing banking and financial services for the many. We do it with different perspectives, natural curiosity and long-term focus. A unique chance for greater responsibility and future opportunities. Let’s achieve great things together!


Let’s make a difference in finance for the many people



You will join the Digital Delivery organization that operates around three ARTs. You will work closely with many stakeholders from business to IT and make it happen! All your good input and ideas are welcome, because we are keen to improve in our agile ways of working!

What you will do

• Build solid relationships with the teams and create a trusting environment
• Encourage self-organization and ownership
• Facilitate all scrum and SAFe events and ceremonies
• Make sure communication is flowing well between the team and other stakeholders
• Facilitate the teams progress toward team goals - improve performance in the areas of quality, predictability, flow, and velocity
• Support SAFe adoption – The Scrum Master supports the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams and participates in the Scrum Master Community of Practice

Key competencies

• Experience and knowledge of SAFe framework and agile methods is a must
• Being open and appreciating openness in others
• Skills to create a safe environment for meaningful collaboration and healthy conflict resolution
• Experience from the banking / financial industry is a great plus
• SAFe Scrum Master certification is a plus

We offer you

Operating at the centre of events, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development. This position is more than what meets the eye. You will get the chance to push boundaries and influence your daily work. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

This position is a full-time employment, located primarily in Wiesbaden, Nottingham or Malmö. More information about the position can be provided by Marit Eriksson, [email protected]

We look forward to receiving your application. We continuously evaluate candidates and therefore close the position when needed. Please note that we are unable to accept applications via email.

About us

Ikano Bank creates possibilities for better living by offering simple, fair and affordable services, enabling a healthy economy for the many people. Our offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. We conduct business in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is a part of the Ikano Group, an international group of companies active within banking, real estate, production, insurance, data analytics and retail, who owns 51 % of the Bank. Ingka Group, a strategic partner in the IKEA franchise system, operating 378 IKEA stores in 31 countries, owns the remaining 49 % of Ikano Bank. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded. Visa mindre
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