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BUSINESS PARTNER RETAIL – GROUP BUSINESS RISK & COMPLIANCE, INGKA GROUP

Why we will love you Business Risk & Compliance Business Partners lead the integration of the Risk & Compliance frameworks into the business within the Ingka Group. We are looking for a new Business Partner for Retail , with a strong business focus and experienced stakeholder management skills. Do you want to help leaders in Retail Operations to drive operational excellence with lean ways of working and development of new solutions by consciously taking ri... Visa mer
Why we will love you
Business Risk & Compliance Business Partners lead the integration of the Risk & Compliance frameworks into the business within the Ingka Group. We are looking for a new Business Partner for Retail , with a strong business focus and experienced stakeholder management skills.
Do you want to help leaders in Retail Operations to drive operational excellence with lean ways of working and development of new solutions by consciously taking risks and searching for new opportunities? If you are willing to learn and develop in Business Risk & Compliance while you also contribute by leading by example and developing others, this could be an opportunity for you.
You have very good coaching skills and solid experience in leading and influencing through stakeholders, matrix organisations etc. You proactively engage with the organisation and facilitate meetings and workshops that drive decision making and business execution to reach desired outcomes. You are a strong business partner to Retail Operations and help us to secure BR&C “right by design approach” for all our initiatives.
You will be part of a team that actively supports the business to take risk-aware, and opportunity-focused conscious decisions. You will support business stakeholders to assess and mitigate their risks, develop internal controls, health safety and security and ensure compliance in a business environment.
Your knowledge in retail operations on country and group level is very valuable to become successful in this role, and we will together develop your knowledge of how to assess and mitigate risks in a business environment.
Last, but not least – you are an ambassador for IKEA culture and values. Whatever decisions you take you always have those in mind.
Your responsibilities
As a Business Risk & Compliance Business Partner you are responsible for ensuring that all parts of Ingka Business and Group Business Risk & Compliance agenda are aligned.
Amongst many different tasks you will:
• drive implementation and monitor the performance of Ingka Business Risk & Compliance frameworks and practices to enable a holistic and proactive risk management based on business needs
• identify, involve and interact with key stakeholders in the business to drive engagement
• coach the business so they can decide which risks to take and how to mitigate them
• ensure that risk and compliance capabilities are well embedded when creating and executing towards strategic and tactical business objectives
• lead and inspire a risk and compliance performance mind-set, raise risk awareness, and promote a risk culture secure, right knowledge and competences needed to become risk aware and compliance conscious in running business
• secure movement toward a standardised and automatized way of working and strengthen cross-functional engagement within Ingka Retail operations.
This position is placed in Malmö-Sweden, and will report to the Business Risk & Compliance Business Partner Manager.
About this work area
We aim to empower people and business to grasp the many opportunities and take responsible risks everyday while safeguarding and strengthening our people, customer relationships, our assets and the IKEA brand. By integrating and applying risk and compliance frameworks into our processes, not only do we do it right from the start, but we also secure a more efficient and risk-aware organisations resulting in a better performance. Visa mindre

Group Supply Integration Leader

Ansök    Jun 3    Ingka Services AB    Upphandlare
Who You Are: You are eager to lead and develop supply chain and fulfilment processes in close collaboration with the countries contributing to happier customers and profitable growth. You have a customer-centric approach and the ability to create impact and improvements of the business. Leveraging your Supply Chain experience and competence together with your communication and collaboration skills, you create effective relationships across the organization... Visa mer
Who You Are:
You are eager to lead and develop supply chain and fulfilment processes in close collaboration with the countries contributing to happier customers and profitable growth. You have a customer-centric approach and the ability to create impact and improvements of the business. Leveraging your Supply Chain experience and competence together with your communication and collaboration skills, you create effective relationships across the organization and involve relevant stakeholders in order to make things happen. You are inspired by developing business through people and capable to navigate in multicultural, interdependent and matrix environments. The analytical skills are well developed, and you can easily translate business and customer needs into development initiatives. Finally, you are of course a true role model for the IKEA culture and values.
To be qualified in this role, you have a minimum of 5 years of experience and proven performance in logistics/commercial/supply chain on both operational and tactical level. You have the ability to influence and lead in a matrix organization. You have previous experience of supply chain and have acquired strong analytical, organizational, and change management skills. You have consistently delivered projects & processes on either Market, National or Global level. You are fluent in English, both verbal and in writing.
You have knowledge in the following:
• The IKEA business model and processes.
• Supply chain & customer fulfillment.
• Stakeholder management.
• Leading projects and processes on either Market, National or Global level.
• Good change management and leading in the unknown/exploring.
Your Responsibilities:
As a Group Supply Integration Leader, you are responsible for securing the agreed availability goals for the different fulfilment units. You deliver results by developing, co-creating and enabling correct ways of working together with the countries. Enabling the right way of working with Demand, Need, Supply & Order Management. Enabling and supporting growth and a great customer experience. Furthermore, you will be responsible for assessing, identifying, and securing development of needed working methods and digital capabilities.
You will contribute in implementing global routines, systems solutions and ways of working together with partners in the Supply Chain, Customer Fulfilment, and other Retail Areas. You will contribute in leading and work closely with the Country Replenishment teams.
This role is based in Malmö. You will report to Group Supply Integration Manager. Visa mindre

BUSINESS STEERING PROJECT LEADER

BUSINESS STEERING PROJECT LEADER Who you are We are transforming so we can continue to deliver our vision of creating a better everyday life for the many people, with a fit-for-future organisation. In Group Business Steering we focus on securing a profitable omnichannel business model providing us with resources to grow our business. We lead business steering for Ingka Group and being a purpose-driven company, we deliver towards our Ingka value creation go... Visa mer
BUSINESS STEERING PROJECT LEADER
Who you are
We are transforming so we can continue to deliver our vision of creating a better everyday life for the many people, with a fit-for-future organisation.
In Group Business Steering we focus on securing a profitable omnichannel business model providing us with resources to grow our business. We lead business steering for Ingka Group and being a purpose-driven company, we deliver towards our Ingka value creation goals, Financial Direction, and 10 jobs in 3 years. Through advanced automated tools with real-time data as well as high accuracy in predictive analytics, we steer and support performance.
We are looking for you, who has the energy, drive, and commitment to deliver better products and services for the many people, by leading yourself and others. You are a curious person and are highly motivated by continuous learning.
You are an inspiring leader who gets energy by working together in an ever-changing complex and multi-dimensional environment. You can adapt and implement organizational changes. You have the drive to find common interests and agendas, build trust, and strong long-term partnerships to reach common goals. Of course, you share and live our IKEA culture and values.
We believe that you are a strong leader with a strategic, business-oriented mindset, with the ability to understand the bigger picture and business priorities. You can identify and capture process and business opportunities and deliver results through involving and engaging.
To succeed in this role, you should have broad knowledge and understanding of:
IKEA business, it's market and industry
The business, the project, and the impact it has on other business initiatives
Project and change management methods and tools
How to take a strategy from development to deployment
Very good knowledge of all areas connected to Business Navigation and wider Finance activities
Strong ability to recognize trends and translate them into business opportunities or identified risks
Previous experience in business performance management and financial management
Proven analytical skills combined with an ability to communicate figures in an understandable and inspiring way.

We welcome the diversity of thought, background, and culture in our team, to make great ideas a reality.
Your responsibilities
The purpose of this role is to lead and drive multiple and complex projects within one or several areas. In this job, you plan and organize the assignment, manage dependencies, and develop and execute processes. You manage time, cost, scope, risk, communication, people consequences, quality, and change. You support different development initiatives in the Business Steering function and enable your own and cross-functional team members to reach functional goals. You ensure customer satisfaction by being the link between customers, function, and IKEA.
Your key responsibilities will be as below:
Manage large, complex, and transformational projects, which span across several processes and dimensions, using relevant methods and tools, including lean and agile principles, to deliver project commitments and results in line with the IKEA vision and values
Contribute with input in defining project scope, objectives, and plan, involving all relevant stakeholders across Ingka
Lead, coach, and motivate the project team to successful delivery of the project and milestones, including the required result within the given time and budget frames
Ensure full adoption of the project output, by using excellent change management skills, to achieve desired value for our customers, people, planet, and company
Follow up and report on project progress, manage project changes and risks to ensure the best business outcome, as well as manage escalations if relevant to ensure delivery
Contribute with input to relevant decision-making forums, prepare relevant facts and material to facilitate decision-making making, and take responsibility for the implementation of process/project updates
Align with other business functions/projects/initiatives as relevant and get into details of the project as and when needed
Co-operate and coach the project team to accomplish common goals and negotiate, influence and resolve conflicts as needed to deliver according to the plan
Establish trusting relationships that are maintained over time and make sure the business owners are satisfied
Seek continuous opportunities for improvement, challenge the business to do better business, and demonstrate willingness and contribution to change, by taking necessary actions and adapt to new circumstances

In this role, you belong to Group Business Steering and will report to Business Steering Business Development Manager. Your location of work will be Malmö, Hubhult office.
Together as a Team
The purpose of our function is to create enhanced value for our customers, people, planet and company in the IKEA Retail business, the core business of Ingka. Steer and secure profitable long-term growth in the omnichannel context, by enabling better business decisions, securing effectiveness and efficiency and leading in accordance with financial and business strategies. This includes securing (financial) business performance, and a safe and secure environment in compliance with laws, policies, standards and processes.
Questions and support? Let's connect!
Please submit your application in English as soon as possible, but not later than the 21st of June 2024. Warmly welcome with your application! Visa mindre

P&C Business Partner

Ansök    Apr 2    Ingka Services AB    HR business partner
We are looking for you who have a passion and drive to make a real difference to our business through people. You are energized by building engagement and commitment through collaboration, develop the business and deliver results. You are an ambassador for the IKEA culture and values and energized by finding new ways and working in a vibrant and changing multicultural environment. We put high value in the ability to build strong, sustainable relationships ... Visa mer
We are looking for you who have a passion and drive to make a real difference to our business through people. You are energized by building engagement and commitment through collaboration, develop the business and deliver results. You are an ambassador for the IKEA culture and values and energized by finding new ways and working in a vibrant and changing multicultural environment. We put high value in the ability to build strong, sustainable relationships across Ingka and beyond.
In a world of ambiguity, you can act with flexibility and speed yet make room for reflection. You dare to test and try while building resilience for both business and people. You are curious and eager to learn and while you have a strong ability to work independently you see the advantage of co-creation and collaboration!
To be successful in this role, you bring with you:
Minimum 10 years’ experience from a role within People and Culture (HR). You have a holistic business understanding and have experience in coaching senior leaders in both long-term direction and day-to-day leadership questions.
Your Responsibilities
You will be part of our P&C business partner team and will contribute to leading the People Strategy and People agenda forward.
Among others you will:
• Partner up with leaders to build the right capabilities and competencies to deliver our business goals.
• Drive and support efficient implementation of P&C processes, policies, and yearly activities including succession, competence development and performance management activities, among others
• Create pre-conditions for autonomous, high performing and learning teams.
• Support managers by aligning and translating strategic business objectives & initiatives to P&C requirements.
• Drive and deliver business-specific P&C topics and assignments.
• Provide support to leaders in leadership and people matters by providing daily P&C guidance and advice.
• Support business change/transformation and organisation development
• Secure and follow up that the function is working in line with the mandatory elements of People & Culture strategy to secure compliance and a consistent execution of the framework and policies.


We are looking forward to receiving your application! Visa mindre

Management Assistant - Group People & Culture

Ansök    Apr 22    Ingka Services AB    HR-strateg
WHO YOU ARE Are you passionate about people and business and interested in driving our People and Culture and business ambitions together with us? Would you like to contribute to the overall people agenda and work with us to achieve our goals, and at the same time want to take your next step in developing yourself within Ingka, then keep on reading! The person we are looking for should have solid IKEA experience and be passionate about people and business... Visa mer
WHO YOU ARE
Are you passionate about people and business and interested in driving our People and Culture and business ambitions together with us? Would you like to contribute to the overall people agenda and work with us to achieve our goals, and at the same time want to take your next step in developing yourself within Ingka, then keep on reading!
The person we are looking for should have solid IKEA experience and be passionate about people and business. We believe our ideal candidate is familiar with our values, our business and how we operate. It’s important in this role to have a good knowledge of various parts of our organization e.g in P&C: Talent Management, Leadership & Change and/or Retail. This, together with your leadership, planning, and communication skills will support you in doing a great job.
You should be able to apply strategic, tactical, and operational thinking to maximize the benefit for our many co-workers. Further, you will have an analytical mind and can absorb information quickly and will be able to conceptualise, develop and build on ideas. We also need your ability to create strong narratives and accompanying presentation material, reports, and other formal documents. You work interdependently and can communicate and connect with people at all levels.
Most important is that you are a true ambassador for IKEA culture and values!

YOUR RESPONSIBILITIES
As Management Assistant to Deputy P&C Manager & Business Partnering Manager you will work closely to lead, support and execute assigned global business assignments and projects to reach our our goals and ambitions – developing business through people! In this role, working with different initiatives and stakeholders, you will have a great opportunity to grow, learn, and develop a broader perspective within Ingka.
This means, some examples of responsibilities as below:
- Responsible to stay up to date on ongoing business initiatives, strategies, and people agenda, securing strategic and tactical connections, between and to these, in ongoing projects and initiatives.
- Oversee and secure preparation, organization, attendance of meetings and key forums to support the Deputy P&C Manager & Business Partnering Manager.
- Drive and manage internal key projects or change initiatives assigned by Deputy P&C Manager & Business Partnering Manager.
- Managing various contacts and represent the Deputy P&C Manager & Business Partnering Manager in different meetings / forums.
- Preparing presentations, key documents and other communication material to ensure the Deputy P&C Manager & Business Partnering Manager has all relevant information needed.
This is a permanent position but should be seen as a 2–3-year assignment, where after you will find your next step and continue your journey to grow IKEA with us. The Management Assistant role is based in Malmö.

TOGETHER AS A TEAM
IKEA believes that people are at the heart of our business. That we create a better everyday life together by living our shared values and safeguarding our unique culture. To be able to create an inspiring IKEA experience we need to make sure our co-workers have the preconditions to meet our customers in the best possible way. The People and Culture function aims to secure the competence and organization to reach our business ambitions, and this is where you come in.

QUESTIONS AND SUPPORT? LET'S CONNECT!
For questions about the recruitment process, please contact recruiter Julia Schnittger at [email protected].
We want you to send us your application (CV and cover letter) in English until latest 2nd of May 2024. Please note that a background check will be part of the recruitment process for the final candidate.
We look forward to receiving your application! Visa mindre

MANAGEMENT ASSISTANT – GROUP REAL ESTATE, INGKA GROUP?

Ansök    Mar 28    Ingka Services AB    Administrativ chef
Why we will love you You are self-reliant and motivated to work as part of a team as well as independently? You are a curious person that enjoys being part of a complex business, high pace environment and you have an urge to understand detail level, the bigger context in which you operate, as well as how the work is being carried out? You have a can-do attitude and deliver to deadlines. You have a passion for providing support as well as bringing stability... Visa mer
Why we will love you
You are self-reliant and motivated to work as part of a team as well as independently? You are a curious person that enjoys being part of a complex business, high pace environment and you have an urge to understand detail level, the bigger context in which you operate, as well as how the work is being carried out?
You have a can-do attitude and deliver to deadlines. You have a passion for providing support as well as bringing stability to an organization by organizing, structure and providing sufficient administrative routines. At the same time, you are also able to think out of the box to improve and find smarter ways of working. This paired with a preference to work proactively, keeping an overview and a long-term plan, as well as having a plan embracing the details.
You have a down to earth attitude, show integrity in both business and people matters, you create trustful relations and help us to become more diverse in leading, developing, collaborating and co-creating across all core businesses in Ingka. The IKEA values are important to you and you are able to handle a constantly changing environment with many different stakeholders and demands.
You communicate fluent in English, both verbally and written. You are creative and a good communicator and have the ability to understand complex information and communicate the essential message to different target groups in an adequate way.
That is you? Then come and grow with us!
You have knowledge in the following areas:
Proven advanced training in business management, strategic communication or equivalent
Leadership skills and experience?
Evidence of experience and understanding from working with processes within Ingka
Experience from Leading and managing projects?
Excellent listening, verbal, written and presentation communication skills in English language?

Experience from business transformation is a great advantage.
Your responsibilities
In this role you will assist the Group Real Estate Manager, supporting, contributing and leading across a range of initiatives, projects and operational tasks.
You will work as part of the Group Real Estate management team with the specific key responsibilities to
Plan, coordinate and administrate the business year cycle, the management meeting structure and the official governance connected to Real Estate?
Lead specific assignments and projects connected to Group Real Estate agenda
Prepare, organize and co-ordinate various internal and external meetings, forums and conferences, agenda design, preparation material, minutes, following up on actions, etc.
Provide Real Estate Manager and Management team with administrative support in daily business
Act as representative for the Group Real Estate Manager in various initiatives and forums, actively contributing and influencing the output
Manage various contacts, internal and external, to ensure prioritization, provide guidance and field initial queries; as well as manage Real Estate internal communication hubs
Plan & execute different projects, as per the business need



You will report to the Group Real Estate Manager and be part of the Real Estate Management team. This position is placed in Malmö, Sweden.
About this work area
As engaged, open minded and curious experts in all parts of the Real Estate business we take responsibility for the total business across the Ingka core businesses as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business.
Questions and support? Let's connect!
If you have questions regarding the role, please reach out to Britta Stiepel at [email protected]. If you have questions regarding the recruitment process or other practicalities, please get in touch with Carl-Johan Petri [email protected]
Please send in your application, consisting of a CV and a motivational letter in English as soon as possible and note that we will be interviewing continuously. So hurry and apply! We are looking forward to receiving your application and we would love to meet you and see you as part of our amazing team.
In this recruitment, IKEA is providing international relocation support if needed.
For the candidate we want to offer the position, we do a transparent PRE-BACKGROUND CHECK. Visa mindre

Digital CMP Manager

Ansök    Dec 19    Ingka Services AB    Marknadskonsult
Who you are: You are a passionate senior retail leader that has a proven background in Digital and Omni retailing. You can build and lead a high-performant team. Powered through strong thought leadership, you can set and drive a customer-centric agenda to significantly enhance the customer experience, conversion and hence the performance of our digital channels and contribute to the totality. You demonstrate a strong sense of accountability, business acume... Visa mer
Who you are:
You are a passionate senior retail leader that has a proven background in Digital and Omni retailing. You can build and lead a high-performant team. Powered through strong thought leadership, you can set and drive a customer-centric agenda to significantly enhance the customer experience, conversion and hence the performance of our digital channels and contribute to the totality. You demonstrate a strong sense of accountability, business acumen and emotional intelligence and are a role model of IKEA's culture and values.
What you'll be doing day to day:
· As a member of Omni Meeting Points Management, strategically contribute to the agenda and ensure IKEA direction and strategies are realized.
· Lead and manage the team to provide business direction to the development and deployment of solutions, capabilities, and operational excellence of different Digital CMPs.
· Elevate the role of Digital Channels to enhance and optimize the omnichannel customer experience, creating profitable growth and positive impact.
·Accountable for the strategies and development agenda for Digital CMPs, identifying and capitalizing on emerging trends and changing customer behaviours in digital channels to stay ahead of the competition. Together with digital partner, responsible for translating the strategy to a clear roadmap to develop and improve existing and new Digital CMPs including the Web, App, Live Shopping, Social Commerce, and other new Digital channels. Also responsible for securing alignment with other Retail Areas, development assignments for IKEA and Ingka's development agenda.
·Accountable for delivering a seamless and user-friendly online shopping experience, securing optimal on-site optimization, conversion, automation, customer and back-end user experience, and the preconditions for operational excellence through developing and maintaining customer and coworker tools connected to Digital CMP.
·Accountable for the matrix(s) to the countries for the Retail Area, enabling and empowering the countries to optimize customer (and co-worker experience as applicable), to create profitable growth and positive impact.
· Accountable for the overall performance of the digital channels and it's contribution to the total performance of Ingka.
·Create an inclusive workplace founded in IKEA culture & values, where diverse people can perform, grow and develop.
·Contribute to full omnichannel integration connected to the Retail Area, securing the Retail Area is working and evolving in full alignment with the totality of our business, including franchisor, external partners, Ingka functions, Digital Areas, and across Retail Areas.
Skills that are needed in this role:
Broad and extensive business understanding.
· Strong knowledge of web, app, social commerce and live shopping retailing across different geographies.
· Strong knowledge of Digital Merchandising and ability to use it to strengthen IKEA's differentiated position in the markets.
·Strong understanding of financial cost & growth drivers and their effect on profitability based on an omnichannel perspective.
·Ability to establish and drive a customer centric, performance driven culture with IKEA values at the core.
·Strong and demonstrable critical thinking and problem-solving skills.
·Strong ability to process insights from data, decipher consumer behaviors and formulate hypotheses on how to address them.
· Growth mindset and ability and desire to continuously learn in today's changing environment.
·Strong ability to lead in the unknown.
· Strong influencing and communication skills.
Appreciated for this role will be:

· Knowledge of IKEA governance and processes .
· Strong knowledge of the IKEA franchise system and IKEA Retail operations and development.
· Senior experience in consumer-facing business and Digital CMP development and/or operations.
· Proven experience from senior leadership role(s).
· Experience from a global organisation, leading in a complex business environment with physical and digital operations and development.
· Proven experience in building large scale networks and collaborations.
· Strong stakeholder management skills.
· Excellent English language skills, verbal and written.
· Extensive knowledge of IKEA Brand, culture & values
Together as a Team:
Omni Meeting Points area is assigned to create and improve how customers seamlessly meet, connect and interact with IKEA, within and across all channels to:
· Drive conversion & profitability by bringing the Growth plan to life across all channels
· Create more happy customers with consistent and frictionless customer experiences

Questions and support? Let's connect!
We look forward to receiving your application in English (CV and motivation letter) as soon as possible but no later than January 7th. Warmly welcome with your application! Also, a background check will be part of the recruitment process for the final candidate. Visa mindre

Expansion Planning Overview Specialist

Ansök    Feb 29    Ingka Services AB    Föreningskonsulent
Expansion Planning Overview Specialist WHO YOU ARE You are today working as a Planning Specialist and have by that achieved valuable experience in rough layouts and fine planning. You have also gained seniority within your defined competence/function area such as Shop Design, Graphic Design, Interior Design or Sales and demonstrate strong leadership capabilities. You have excellent communication- and collaboration skills and can easily engage and build tr... Visa mer
Expansion Planning Overview Specialist
WHO YOU ARE
You are today working as a Planning Specialist and have by that achieved valuable experience in rough layouts and fine planning. You have also gained seniority within your defined competence/function area such as Shop Design, Graphic Design, Interior Design or Sales and demonstrate strong leadership capabilities. You have excellent communication- and collaboration skills and can easily engage and build trustful relationships. You demonstrate strong interpersonal skills and are a true role model for our culture and values, living the IKEA values by heart. With simplicity and speed, you prioritize, delegate, and make efficient decisions. You have a creative mindset with the power to encourage innovative ideas and new value-adding perspectives that will develop our business and challenge common ways of working.? We do also believe you have a strong business growth mindset and an eagerness to drive low-cost expansion. You appreciate working closely with the countries and get motivated by working together and meeting deadlines.


YOUR RESPONSIBILTIES
As an Expansion Planning Overview Specialist in Central Planning Hub (CPHub), you will drive and coordinate the overview of planning for commercial projects within your defined function area (shop design, interior design, graphic design, or sales). You will secure that solutions are meeting the commercial brief package, quality and are compliant with the IKEA concept, mandatories, Ingka requirements and implementation standards. You will be integrating learnings from project to project and by that also contribute to low-cost expansion through efficiency, simplicity, and speed.
More in detail, you will be:
Applying guidelines, templates, and solution documents in the commercial planning process, set folder structure and lead the request for information (RFI)
Drive the project function meetings and the collaboration with internal stakeholders in CPHub. Support the Planning teams in making decisions on solutions and applying agreed ways of working whilst contributing and delivering Rough Planning.
Within the defined function area, be responsible for project deliverables, internal check points and status updates with leaders in CPHub for project debriefs, by utilizing and feeding the Solution Bank.
Responsible to support with an overview of the used capacity for the function in each project.
Responsible for coordinating tendering process, procurement deadlines, and relevant data together with internal stakeholders in CPHub.
Responsible to secure learnings and improvements from projects and contribute with feedback of the Commercial Brief & Appendices package. You will take lead in the follow-up process after openings and share learnings.
Responsible to lead the quality output, Detailed Drawings (DIT) and Commercial output within the function area.
Meet the countries on a weekly basis and be a speaking partner for the defined function area and be responsible for the handover presentation to internal stakeholders and country organisations.

You will report to the Planning Team Leaders. Visa mindre

Communication Business Partner Group Sustainability

Why we will love you The IKEA vision is to create a better everyday life for the many people, and we believe those lives are truly better when they're lived sustainably. We are on a journey to inspire changes in lifestyle and consumption, as well as adopting new ways of working and rethinking. The more people we reach, the bigger impact we have in helping the many create a better everyday life! So, are you an experienced communication professional with an ... Visa mer
Why we will love you
The IKEA vision is to create a better everyday life for the many people, and we believe those lives are truly better when they're lived sustainably. We are on a journey to inspire changes in lifestyle and consumption, as well as adopting new ways of working and rethinking. The more people we reach, the bigger impact we have in helping the many create a better everyday life! So, are you an experienced communication professional with an interest and experience in the people and planet agenda? Then keep on reading, this might be your chance to come and join our journey!
We believe that to thrive in this role you must be:
-Enjoying the role as a communication sparring partner where you support, challenge, and coach stakeholders on all levels of seniority.
- Stress resistance and trust your judgment in difficult situations.
-Someone who doesn’t need all the answers but can navigate in the unknown.
-Able to act and advise on both very strategic matters as well as having the ability to draft clear and concise messages.
-Excellent in English, both verbal and written.
Last but certainly not least, you embody the IKEA values and are not afraid to find your way and test and learn in changing times.


Do you also bring the following experience from:
Both external and internal communication, preferably from a global context.
Operational, tactical, and strategic communication work.
Working proactively in situations where you need to navigate in the unknown.
Does this sound like a match? Then keep on reading and apply if the role sparks your interest!
A day in your life with us
In this role you will enable Group Sustainability to be the voice and influencers of sustainability both internally and externally, sitting close to the business where decisions are made. You will do this by focusing specifically on one or more of our strategic areas: Climate, Nature, Healthy and Sustainable Living, Fair and Equal.
You will be partnering effectively with colleagues in the full range of communication disciplines, such as media relations, public affairs, and campaigning. All of this while you keep the needs of relevant stakeholders, customers, and co-workers at heart.
To be concrete this means that you will:
Be the strategic communication advisor for a wide range of initiatives that are part of the Ingka Group sustainability strategy, contributing to the overall IKEA People and Planet Positive strategy.
Be a trusted strategic communication advisor and coach to stakeholders within the Group Sustainability function - enabling business leaders to understand and act upon communication risks and opportunities.
Devise communication strategies for internal sustainability transformation initiatives, 360 integrated comms, and issues management.
Develop and deliver sustainability communication initiatives that are also part of the 10 jobs strategy gearbox for Ingka – and you will together with the team help make the strategy and our sustainability actions more accessible to a larger target audience, both internally and externally.
Together as a Team
The Ingka Group is a world leader in the home furnishing business. We are a strategic partner and the largest franchisee of the IKEA franchisee system, owning and operating more than 392 IKEA stores and digital touchpoints in 32 countries. The Ingka Group is a values-driven company with a passion for life at home and a vision to create a better everyday life for the many people. The Group Communications function and the matrix organization work reaches across Ingka Group’s 32 retail countries.
The role is located in Malmö, Sweden or Amsterdam, Netherlands and you will report to the Communication Business Manager of Group Sustainability. You will be a part of a team of five Communication Business Partner colleagues and work closely together with the strategy teams in the area(s) you will support within Group Sustainability. This vacancy is an expansion of the current team to cover the increased focus for communication support on sustainability.
Apply now!
If you have questions regarding the role, please know that we will make sure to have a lot time to answer them during the recruitment process. If you have questions regarding the recruitment process in specific please get in touch with Caroline Markusson at [email protected].
Please send in your application in English, consisting of a CV as soon as possible but not later than the 29th of January 2024. We are interviewing continuously so please send in your application as soon as possible.
We are looking forward to getting to know you soon! Visa mindre

Omnichannel Network Design & Project Portfolio Leader

Ansök    Nov 27    Ingka Services AB    Logistikingenjör
Who you are: We believe that you are passionate about leading the business through people and excellent at building relationships. With strong communication, collaboration and negotiation skills, you can influence, drive change and identify needs within a multi-cultural, interdependent and matrix environment. You enjoy applying strategic, tactical and operational approaches for analyzing business opportunities from the customer perspective. You have the d... Visa mer
Who you are:
We believe that you are passionate about leading the business through people and excellent at building relationships. With strong communication, collaboration and negotiation skills, you can influence, drive change and identify needs within a multi-cultural, interdependent and matrix environment. You enjoy applying strategic, tactical and operational approaches for analyzing business opportunities from the customer perspective.
You have the drive to act within the global framework to achieve local/market/organization goals and get energized by challenging situations. Into addition, you have a desire to understand the IKEA business and customer needs and influence the improvement of the business with a focus on customer satisfaction. Naturally, you share the IKEA vision, values and culture.
To succeed in this role, we believe you might have a university degree in logistics, economics, business administration or 3 to 5 years of experience and proven performance and skills in the area(s) of logistics, commercial, supply chain and/or network design. You can make a difference by positively influencing the business directly as well as through good collaboration. You have knowledge and experience from interacting with various business partners, especially in matrix relationships. You have analytical, organizational and change management skills. You can successfully lead projects and assignments on the country/market/national level and your presentation skills are excellent. You possess good coaching or mentor skills, advisory and facilitation skills, conflict management skills and problem-solving experience.
You have knowledge and experience in some or all of the following areas:
• IKEA business model, the strategic landscape and IKEA ways of working
• IKEA Retail/store environment, fulfilment network design, flow and capacity planning, fulfilment operations, and service business leading to an excellent customer fulfilment
• excellent understanding of the customer and co-worker needs, demands and expectations on the markets
• Stakeholder management
• financial competence, knowledge of IT solution landscape associated with Customer Fulfilment operations, network design and orchestration is considered a plus
Your responsibilities:
The main purpose of this role is to work closely with the country organizations to support and ensure the creation and implementation of the Omnichannel Fulfilment network (OCN) plans across our countries – ensuring accessibility, affordability and sustainability. The OCN plans show how we intend to transform and design our fulfilment network to meet and live up to our customers' expectations - now and in the future. You will also contribute to the development of the organization, the ways of working within Group functions and between Group functions and country organizations. Doing so in different formats, such as projects and assignments, but always with a customer-centric and collaborative approach.
You will:
• be responsible to work together with the country organizations to create and maintain the Omnichannel fulfilment network (OCN) plan in line with our strategy and objectives
• be responsible to review and evaluate various OCN scenarios as part of the creation of the OCN plan to ensure the content that best delivers to our strategic objectives
• be responsible for keeping the total picture of OCN design together and organizing communication, reporting and anchoring of progress towards all relevant stakeholders
• contribute to the collaboration with Group Expansion and designated Inter IKEA organizations on matters of Network design and planning.
• engage and collaborate with Group Expansion on matters related to the Market Penetration Plan (MPP) and ensure integration and inclusion of OCN plans.
• engage and collaborate with Group Digital and other stakeholders to enhance and develop supporting tools and solutions related to OCN planning and design.
• be responsible that the INGKA investment request process is followed and assist the country organizations in securing the budget for new Fulfilment Network Investments
• contribute to defining the Fulfilment Development Roadmap in tune with the evolving market benchmarks and latest development in the industry connected to fulfilment network design.
• contribute with both knowledge and expertise towards operational and OCN development, related business- and process forums, sourcing activities as well as to all matrices, global and market initiatives and competence networks
• be responsible to provide support, guidance and sharing of best practices on matters related to OCN plans and network design (use of network design tools and solutions).
The role is located in Malmö, Hubhult and you will report to the Multichannel Network Manager.
Together as a Team:
Customer Fulfilment (CFF) plays a fundamental part in our success as an omnichannel retailer. CFF organizes and orchestrates the flow of goods and services to provide a great customer experience at all touchpoints for the many people. Fulfilment Development & Multichannel Network We take the lead and overall responsibility for designing, establishing, and developing the omnichannel fulfilment network. We support the markets in securing an excellent fulfilment network to reach more of the many, securing customer convenience at all times with our product and service offers. We drive the development and innovation agenda for Customer Fulfilment to develop and deploy new solutions and capabilities in our fulfilment network to ensure our continued success as an omnichannel retailer.
We look forward to receiving your application in English as soon as possible but no later than 7th December.
Warmly welcome with your application! Visa mindre

Core Services Offer Manager

Do you... ... have a passion for services? ... have experience of designing service offers? ... consider yourself as a top-notch collaborator? Core Services is a part of Fulfilment & Core services - a fundamental part in making Ingka omnichannel retailing a reality. To support Ingka in achieving a profitable omnichannel business, Fulfilment & Core Services acts as a fully integrated, process-oriented organization with an end-to-end approach to develop o... Visa mer
Do you...
... have a passion for services?
... have experience of designing service offers?
... consider yourself as a top-notch collaborator?
Core Services is a part of Fulfilment & Core services - a fundamental part in making Ingka omnichannel retailing a reality. To support Ingka in achieving a profitable omnichannel business, Fulfilment & Core Services acts as a fully integrated, process-oriented organization with an end-to-end approach to develop our business and deliver results across functions together with our partners. We are focusing on providing seamless and excellent customer experience with great quality in all touchpoints for the many people.
Your responsibilities:
The Core Service Offer Manager is responsible to drive the movement towards a relevant service offer across all service areas by securing frameworks and processes together with Ingka and across the IKEA entities.
As part of Fulfilment & Core Services, Core Services will contribute to this objective as:
Business owner for the design and fulfilment of Core Services.
Accountable to create a relevant offer, perform an excellent service operation and provide a seamless experience of Core Services together with our co-workers & service partners.
Responsible to lead scalable Core Services through continuous process improvement and capability development.
Contributor to an affordable Core Services offer by responsibly securing the profitable growth of sales with a service.

In this role, you will report to the Core Services Manager. This role is in Malmö, Hubhult and will require some travelling.
Who you are
We believe you are inspired by the IKEA vision, values and culture; you see the customer first and consider the impact on the customer when taking decisions. Applying strategic, tactical and operational approach for analysing business opportunities from customer/perspective and inspired by challenging situations is what you enjoy.
To succeed in this role, you have:
Experience in consumer-facing business.
Proven experience from leadership role(s).
Experience from a global organisation, leading in a complex business environment with physical and digital operations and development.
Proven experience in building large scale networks and collaborations.
Strong stakeholder management skills.
Excellent English language skills, verbal and written.
Good knowledge of IKEA Brand, culture & values.



You have knowledge in the following:
Broad knowledge of the IKEA leadership approach, corporate identity, core values and vision to create a better everyday life for the many people.?
Excellent understanding of the IKEA Concept, Range and Supply, IWAY, Fulfilment & Cores Service operations.
Excellent knowledge of the IKEA business model, Ingka Strategic Landscape, IKEA Business Capabilities, Ingka Processes Taxonomy, and ways of working.
Broad knowledge of stakeholder management: how to identify and involve relevant roles and competencies to work efficiently and effectively.
Excellent knowledge of how to interpret market insights, consumer behaviors and competitor propositions.
Excellent knowledge of change management and leading in the unknown to support Cores Services from design to adoption.
Excellent understanding of co-worker and service partners, competence, expectations and learning needs.
Broad knowledge of excellence measurements and definitions to plan, follow up and steer the Core Services offer, operations, and experience.
Excellent financial competence and understanding of how Core Services impact total profitability.



Questions and support? Let's connect!
We look forward to receiving your application as soon as possible but no later than the 29th of December 2023. Please note that we will be reviewing applications continuously, which means that we may close the application process earlier if we find the right candidate.
Warmly welcome with your application! Visa mindre

Expansion Manager

Ansök    Dec 6    Ingka Services AB    Regionchef, butik
Join our team at IKEA, a global leader in providing well-designed, affordable home furnishings. We are committed to create a better everyday life for many people Purpose of Job: As the Expansion Manager, your role significantly contributes to IKEA's growth and expansion strategy. You will maximize our presence in all markets, ensuring operational excellence, and driving profitable growth while enhancing the customer and co-worker experience. Assignments: Y... Visa mer
Join our team at IKEA, a global leader in providing well-designed, affordable home furnishings. We are committed to create a better everyday life for many people
Purpose of Job: As the Expansion Manager, your role significantly contributes to IKEA's growth and expansion strategy. You will maximize our presence in all markets, ensuring operational excellence, and driving profitable growth while enhancing the customer and co-worker experience.
Assignments: Your key tasks and responsibilities will include:
Developing the strategic roadmap for the Expansion Retail Area, aligning it with IKEA's development agenda and collaborating with other Retail Areas.
Ensuring end-to-end business continuity and operational excellence within the Retail Area, adopting a holistic IKEA Retail and value chain approach.
Collaborating with stakeholders to optimize customer and co-worker experiences, fostering profitable growth, and creating a positive impact.
Integrating omnichannel strategies within the Retail Area, ensuring seamless digital and service elements while aligning with the overall IKEA business.
Leading and nurturing a high-performing team, aligning with IKEA values and contributing to Retail Management and steering groups to support broader business objectives.

Knowledge Requirements: We are seeking candidates with the following expertise:
Strong knowledge of retail expansion.
Extensive business acumen and understanding.
Deep familiarity with the IKEA value chain and Retail operations.
Exceptional understanding of consumer, customer, and co-worker needs throughout the shopping experience.
Expertise in developing and optimizing omnichannel customer experiences.
Proficiency in change management and leading in the unknown.
Understanding of financial drivers affecting profitability.
Ability to leverage and insights to achieve organizational objectives.

Join our team and play a pivotal role in expanding IKEA's presence while creating impactful experiences for our customers and co-workers.
Ingka is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.
To apply, please submit your resume and cover letter highlighting your relevant experience and qualifications to [email protected]. Visa mindre

Planning Specialist, Revit Superuser

Ansök    Nov 10    Ingka Services AB    Planeringskontorist
Who you are We believe you have passion in creating the future IKEA and that you get inspired by working together in an ever-changing multi-dimensional environment. You get energized by driving business growth and by contributing to overall success and results through collaboration. As a person you are motivated by increasing customer value and finding new ways through co-creation with colleagues and other IKEA units and of course you share and live the IK... Visa mer
Who you are
We believe you have passion in creating the future IKEA and that you get inspired by working together in an ever-changing multi-dimensional environment. You get energized by driving business growth and by contributing to overall success and results through collaboration. As a person you are motivated by increasing customer value and finding new ways through co-creation with colleagues and other IKEA units and of course you share and live the IKEA culture and values.
We believe you have IKEA retail experience, bringing minimum 5 years’ experience working with home furnishing and retail design solution development. Moreover we believe you have interpersonal skills and experience working in a multicultural environment.
You have knowledge in:
• Retail Establishment Process, the solution and connected processes
• Home furnishing the IKEA way (living situations, style groups, store communication, furnishing with light)
• Strengthening the uniqueness of the IKEA identity in range presentation and home furnishing solutions such as homes, room settings and vignettes
• Strengthening the uniqueness of the IKEA identity in sales support areas such as customer areas, co-worker areas and IKEA Food & Beverages areas
• Trends that influence home furnishing, retail design and communication to gain insight to more appealing solutions for customers in our retail environment
• Customers' living situations and living conditions in different areas around the world as well as their needs in everyday life at home
• Customer shopping and buying behaviour in a multichannel retail landscape
• Methods for optimisation of commercial square meters, methods for presenting the range using store media and store layout as commercial tool
• How to steer the customer to relevant products or services
• IKEA concept, brand objectives, values and vision
• How to create and implement change initiatives and manage stakeholders in IKEA
• The work method for presenting the IKEA range
In the role as Planning Specialist, you need the ability to design retail spaces and home furnishing solution using new methods, digital systems and processes to improve performance. You have a creative mind-set with ability to encourage creative ideas and new value-adding perspectives.
Moreover, you understand the customer needs and you challenge common ways of working. You are a successful communicator, using our business language English and you can present clearly within your specific area of expertise using IKEA tone of voice.
What you'll be doing day to day
We are looking for a mix of Planning Specialists, bringing knowledge and experience from different competence areas, for this position we are looking for you who bring experience in Revit.
In this role you are responsible to plan retail spaces and home furnishing solutions for new Customer Meeting Points (CMPs) and major rebuilds based on our most recent home furnishing and merchandising solutions. You will secure planning of CMPs that present the range in a vital and inspiring way fitting the needs of the many that enable access to the whole range in a multichannel retail world of IKEA.


You will:
• Create detailed planning of new CMPs and major rebuilds and contribute to improve the solution and connected store planning processes by identifying their strengths and weaknesses
• Develop and maintain knowledge and understanding of how the tools are used in the process they are supporting
• Define and develop working methods in relation to the ISP applications
• Set up projects ready for planning
• Contribute to designing retail spaces and solutions to become visually attractive and drive sales, based on the customer journeys of the new CMP and based on market input and local needs
• Contribute to creating inspiring presentation solutions that reflect a wide variety of styles and price levels and life-at-home activities with seasonal relevance connected to the commercial activities
• Work with sustainability in order to contribute to the IKEA focus on social responsibility and care for the environment
• Provide design solutions that are documented and ready for implementation by market organizations
• Support the commercial team by providing information of the planned range and products for all design solutions
• Provide information on all merchandise equipment and other support elements for turn-key implementation
• Create solutions that are adapted to efficient daily operation of the CPM
• Be at the forefront of new solutions and new technology to optimize customer experience and efficiency of CMPs
• Support the market implementation, in order to learn for new projects and share knowledge, facilitate trainings and open Revit session
• Cooperate with other functions and work closely together, sharing knowledge and respecting each other's responsibilities to present the range in the most commercial, inspiring and aesthetic way possible
• Work across functions within Ingka Group and collaborate with other IKEA units to drive an open and sharing climate, being a role model of IKEA values
• Be working with adaptability while working in a fast-paced environment
This role is based in Malmö and will report to the Planning Team Leader. Visa mindre

Planning Specialist, Revit Superuser

Ansök    Nov 10    Ingka Services AB    Planeringskontorist
Who you are We believe you have passion in creating the future IKEA and that you get inspired by working together in an ever-changing multi-dimensional environment. You get energized by driving business growth and by contributing to overall success and results through collaboration. As a person you are motivated by increasing customer value and finding new ways through co-creation with colleagues and other IKEA units and of course you share and live the IK... Visa mer
Who you are
We believe you have passion in creating the future IKEA and that you get inspired by working together in an ever-changing multi-dimensional environment. You get energized by driving business growth and by contributing to overall success and results through collaboration. As a person you are motivated by increasing customer value and finding new ways through co-creation with colleagues and other IKEA units and of course you share and live the IKEA culture and values.
We believe you have IKEA retail experience, bringing minimum 5 years’ experience working with home furnishing and retail design solution development. Moreover we believe you have interpersonal skills and experience working in a multicultural environment.
You have knowledge in:
• Retail Establishment Process, the solution and connected processes
• Home furnishing the IKEA way (living situations, style groups, store communication, furnishing with light)
• Strengthening the uniqueness of the IKEA identity in range presentation and home furnishing solutions such as homes, room settings and vignettes
• Strengthening the uniqueness of the IKEA identity in sales support areas such as customer areas, co-worker areas and IKEA Food & Beverages areas
• Trends that influence home furnishing, retail design and communication to gain insight to more appealing solutions for customers in our retail environment
• Customers' living situations and living conditions in different areas around the world as well as their needs in everyday life at home
• Customer shopping and buying behaviour in a multichannel retail landscape
• Methods for optimisation of commercial square meters, methods for presenting the range using store media and store layout as commercial tool
• How to steer the customer to relevant products or services
• IKEA concept, brand objectives, values and vision
• How to create and implement change initiatives and manage stakeholders in IKEA
• The work method for presenting the IKEA range
In the role as Planning Specialist, you need the ability to design retail spaces and home furnishing solution using new methods, digital systems and processes to improve performance. You have a creative mind-set with ability to encourage creative ideas and new value-adding perspectives.
Moreover, you understand the customer needs and you challenge common ways of working. You are a successful communicator, using our business language English and you can present clearly within your specific area of expertise using IKEA tone of voice.
What you'll be doing day to day
We are looking for a mix of Planning Specialists, bringing knowledge and experience from different competence areas, for this position we are looking for you who bring experience in Revit.
In this role you are responsible to plan retail spaces and home furnishing solutions for new Customer Meeting Points (CMPs) and major rebuilds based on our most recent home furnishing and merchandising solutions. You will secure planning of CMPs that present the range in a vital and inspiring way fitting the needs of the many that enable access to the whole range in a multichannel retail world of IKEA.


You will:
• Create detailed planning of new CMPs and major rebuilds and contribute to improve the solution and connected store planning processes by identifying their strengths and weaknesses
• Develop and maintain knowledge and understanding of how the tools are used in the process they are supporting
• Define and develop working methods in relation to the ISP applications
• Set up projects ready for planning
• Contribute to designing retail spaces and solutions to become visually attractive and drive sales, based on the customer journeys of the new CMP and based on market input and local needs
• Contribute to creating inspiring presentation solutions that reflect a wide variety of styles and price levels and life-at-home activities with seasonal relevance connected to the commercial activities
• Work with sustainability in order to contribute to the IKEA focus on social responsibility and care for the environment
• Provide design solutions that are documented and ready for implementation by market organizations
• Support the commercial team by providing information of the planned range and products for all design solutions
• Provide information on all merchandise equipment and other support elements for turn-key implementation
• Create solutions that are adapted to efficient daily operation of the CPM
• Be at the forefront of new solutions and new technology to optimize customer experience and efficiency of CMPs
• Support the market implementation, in order to learn for new projects and share knowledge, facilitate trainings and open Revit session
• Cooperate with other functions and work closely together, sharing knowledge and respecting each other's responsibilities to present the range in the most commercial, inspiring and aesthetic way possible
• Work across functions within Ingka Group and collaborate with other IKEA units to drive an open and sharing climate, being a role model of IKEA values
• Be working with adaptability while working in a fast-paced environment
This role is based in Malmö and will report to the Planning Team Leader. Visa mindre

Technical Producer, Content Factory, Group Communication

What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fea... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?

The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.

If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.

We're searching for an experienced Technical Producer to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected, and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.


WHO YOU ARE

For this role, we believe you have a long experience within broadcast and livestreamed events.
You have the capacity to manage multiple projects and deliverables simultaneously. You have a strong creative and technical sense, you’re an expert in planning production and flexible in your ways of working.
So, if you feel that this description seems like a good fit, and if you’re the one who understands the power and potential of livestreams we should definitely talk. And hopefully you could become part of this bunch of people-centred creatives, who like to make great stuff but leave our egos at the door.

Furthermore, what you need to have to succeed in this role:
· 5+ year’s experience in broadcast and livestreamed event
· Excellent knowledge in live production, both audio, video and lighting
· Extensive knowledge in streaming software solutions
· Fluent in English, both written and spoken
· Preferred: knowledge of IKEA brand, culture, and values

A DAY IN YOUR LIFE WITH US

When working as a Technical Producer in The Content Factory, you’re responsible for taking the agreed creative idea and bringing it to life in broadcast and livestreamed events.
In this team, you'll be part of a brilliant and friendly group of people who know how to create solutions that represent the IKEA brand and our values. Solutions that will be prime examples of IKEA tone of voice.

Some of your main responsibilities include:
Managing the process for livestreamed events and broadcasts, from idea to execution, working with creatives, event coordinators and stakeholders to ensure maximum quality
Develop and secure solutions for the productions through simple and cost-efficient ways of working.?
During the livestreamed events or broadcasts support as a producer, audio or video specialist
Inspects, and directs testing and maintenance of studio, remote, and equipment to ensure operational performance meets company standards and rules and regulations.

· Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimise existing resources.
Support with planning,?developing?and delivering digital communication in the most effective, engaging, inspiring and relevant way.?
Secure hardware and broadcast equipment necessary to succeed with the assignment.
Actively following up and analysing results of created content to get insights that can be turned into creative opportunities for the IKEA brand
Actively work with team members, creatives within other functions and in good collaboration with other IKEA businesses in order to create synergies and facilitate the achievement of common goals


This role is an open-ended contract and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!

If you have any questions about the recruitment process please contact the Recruiter, Caroline Markusson at [email protected].

We look forward to receiving your application in English until 3rd of December 2023. Visa mindre

Corporate PR Specialist

Why we will love you Are you passionate about PR and media, interested in news and current affairs, and motivated by engaging in relationships with media? Do you know how to work proactively with media, managing and leveraging global media contacts? Are you proficient with social media, and what is happening in the world of communications? Do you get energy from critical situations where you need to deliver under pressure? If yes, then this might be your n... Visa mer
Why we will love you
Are you passionate about PR and media, interested in news and current affairs, and motivated by engaging in relationships with media? Do you know how to work proactively with media, managing and leveraging global media contacts? Are you proficient with social media, and what is happening in the world of communications? Do you get energy from critical situations where you need to deliver under pressure?
If yes, then this might be your next step!
To thrive in this position we believe that you bring experience from:
Corporate PR and communications, including for instance creating and
Delivering media engagement plans and producing content for owned and social media.
Running spokesperson briefings and trainings, and monitoring media to identify opportunities.
Working with different channels leveraging content and maximizing impact.
Key media platforms working across the PESO spectrum of channels.
As a person, we believe that you have a flexible and proactive attitude and hands-on approach. You demonstrate leadership skills by using sound judgment to make timely and effective decisions to promote and protect the brand. You bring self-confidence into the discussions you lead, always with the IKEA brand, culture, and values at heart.
If this sounds like a match, continue reading and apply if this role still sparks your interest!



A day in your life with us
In your role as a Corporate PR specialist, you use your strong media relations skills to identify story angles to pitch and tell stories that resonate with the outside world. You create and act on opportunities to tell the stories that strengthen IKEA as a brand, company, and employer in earned, shared, and owned media. You contribute to campaigns, drive key topics through proactive media relations, and respond by demonstrating leadership when IKEA is being challenged.
This means that you will:


Identify stories and news angles within the organization, pitch stories to key media, and contribute with stories to our newsroom at ingka.com and for social media
Identify, build, and develop relations with key journalists and influencers
Monitor the media and the world around us to help identify proactive opportunities and potential risk issues, as well as measure the results of our efforts
Train and support spokespersons representing Ingka Group in external engagements
Secure preparedness for crisis and reputational issues
Be part of a 24/7 on-duty press office on a rolling schedule, handling media requests



Together as a Team
Group Communications positions IKEA as a truly meaningful and trusted brand in people’s hearts and minds, with a focus on us as a retailer and our positive societal impact. At the same time, we enable Ingka Group to be perceived as a unique, meaningful, and trusted company.
The Media Relations team is a team of eight engaged and passionate colleagues, contributing to the media perceiving IKEA as a transforming, purpose-led retailer and a leader in life at home, climate, and equality. Our focus is on working with earned media, but we also make use of owned and shared media to increase amplification and create impact. We are proud to have a key role in protecting and promoting one of the world’s most trusted brands. We work the majority of our working week together from our vibrant office, Hubhult, in Malmö. Visa mindre

SUSTAINABILITY TRANSFORMATION LEADER

Why we will love you Because you have an interest in joining our continued journey of transforming IKEA into a resilient planet positive business by 2030. What´s even more important, you have skills within project management and how to integrate sustainability into the business. We could use your knowledge in how to work more agile. We could also use your strategic thinking as well as your capability to lead change in the organization through your leadersh... Visa mer
Why we will love you
Because you have an interest in joining our continued journey of transforming IKEA into a resilient planet positive business by 2030. What´s even more important, you have skills within project management and how to integrate sustainability into the business. We could use your knowledge in how to work more agile. We could also use your strategic thinking as well as your capability to lead change in the organization through your leadership. Working with process development is another area where we need your competence. For you, it´s inspiring to find new ways of doing things and working in an ever-changing environment – especially if you do this together with others. Furthermore, it´s important for you to share knowledge, recognition and feedback to develop others as well as yourself. You are a true ambassador for creating a people and planet positive business.
Experience in juggling competing priorities and navigating in the unknown
Proven business understanding
Good knowledge of IKEA Brand, culture, values and way of working



To succeed as a Sustainability Transformation Leader, we are looking for the following:
Senior leadership within Ingka/IKEA
Experience from working with business transformation and change management
Leading business agendas across IKEA and external stakeholders in a collaborative way, delivering results through others.



A day in your life with us
The most important thing you will do as the Sustainability Transformation Leader is to accelerate the transformation of Ingka Group into a People & Planet Positive organisation. That can be done in many ways, but this role will be focusing on process development and project management. We have so many great ideas we want to implement and now it´s time to do that. This is where you are important!
Examples of different tasks you might do in this role:
Develop and deliver the 3-year transformation plan, ensuring we turn the strategy into action and enables Ingka to deliver on People & Planet Positive 2030 vision and goals
As part of the transformation plan, leading, supporting and follow up related projects during their different phases, securing delivery within scope, time, and cost frame, applying relevant project management or agile methods and tools
Defining and anchoring ways of working, roles and responsibilities and processes to maximise the benefits of interdependent leadership with key functions.



You will report to Sustainability Transformation Manager, and the position is placed in Malmö, Sweden.
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov. Visa mindre

Engineering Leader

Ansök    Okt 10    Ingka Services AB    Byggnadsingenjör
ENGINEERING LEADER, ELECTRICAL AND RENEWABLE ENERGY SYSTEMS Why we will love you Simply because you have experience from working within design and engineering for the development and construction of buildings and facilities. You drive innovation and are stimulated by creative ideas and perspectives that add value. Leading others from a global perspective/leading a global topic and managing to reach out is something you like and have experience from, and ... Visa mer
ENGINEERING LEADER, ELECTRICAL AND RENEWABLE ENERGY SYSTEMS


Why we will love you
Simply because you have experience from working within design and engineering for the development and construction of buildings and facilities. You drive innovation and are stimulated by creative ideas and perspectives that add value. Leading others from a global perspective/leading a global topic and managing to reach out is something you like and have experience from, and having knowledge of, Project Management will be useful. Since you will be working in a global context with different clusters it is important that you love building relationships – both remotely and in real meetings. Ingka is constantly changing, and we always need to be ready to do changes in our ways of working or doing business. Therefore, you are someone who enjoys working with change management, have experience with it, and how to manage stakeholders.
We are looking for someone who has:
Engineering education within Electrical design/installation or relevant work experience
Leadership/project management skills
Experience from working in a global organization
Have good knowledge of the general building process
Have an ambition to make energy sustainable



Last, but not least – you are a true ambassador for IKEA culture and values. You always keep the values at heart when making decisions and influencing others in a positive way.
Lead and coordinate general engineering work and specifically Energy Design globally within Engineering. Lead Solutions/Innovations for PPP within the competence area in Ingka to deliver safe, compliant, sustainable and innovative property solutions. Provide guidance, support, documentation, training, minimum requirements, best practices and alternatives to the global organization.
Communicate in English both spoken and written, in an adaptive way to get your message across in a clear and humble way.
Your responsibilities
Work within one or several key competence areas of Engineering, coordinate and document the work to develop, implement and maintain standards, guidelines, methods, tools, technical solutions, systems, sustainability best practice, and innovation to ensure delivery of safe, compliant, sustainable and innovative property solutions that meet the needs of the business and the many people.
Develop the engineering competence globally in Ingka in cooperation with relevant stakeholders and supporting functions in order to achieve the Real Estate scope.
Contribute actively to the development in how to engage with designers in order to continuously find cost-efficient and innovative design processes by optimizing the delivery of our partners and stakeholder’s competence and knowledge into the project design. Work and engage closely with Facility Management and Construction Project Delivery co-workers to optimize, innovate and develop the best project methods for design-construct interaction. Lead and guide the implementation in the Clusters.
Responsible for leading and coordinating within assigned key competence area, the delivery of training content learning solutions and tools with the general purpose of developing the overall construction competence in Ingka in cooperation with relevant stakeholders and supporting functions to identify learnings, thereby improving in-house knowledge, and the performance on subsequent projects.
Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Within competence area lead the work and coordinate with internal stakeholders to ensure that specifications, standards, manuals etc. relating to Engineering and Lead Solutions/Innovations for PPP are consistent with other Ingka documentation, correctly reflects current business needs and are implemented in the cluster Real Estate organisations.
Support cluster organisation with questions related to Engineering in the projects generally and within the electrical topic specifically, in the context of each cluster organisation having direct responsibility for executing its business within the frameworks developed by Group Real Estate.
Within competence area lead and guide clusters in development of projects in both new establishments an in retrofits, and drive energy efficiency and sustainable energy in all of our projects.
Constantly explore innovations and follow external trend to update our way of becoming more sustainable, energy efficient, cost effective and simpler. Eager to learn more and try new solutions.
Work in the field of electricity spanning from low voltage to high voltage; from data network cabling to switchgears and transformers.



We offer you a multi-cultural environment where there will always be room for you to grow -both as a professional and as an individual. Ingka Group has a strong culture with values in center. We trust in our co-workers to make sound decisions and know we will get so much good in return because of that.
This role is located in Malmö and you will report to the Engineering Manager, Group Real Estate.
About this work area
Group Real Estate - As engaged, open-minded, and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the Ingka real estate portfolio. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business so that we can provide a safe and healthy environment for all co-workers and customers. Visa mindre

Planning Team Leader

Ansök    Aug 24    Ingka Services AB    Planeringskontorist
Who you are Being passionate about creating the future IKEA, you are inspired to find new ways through co-creation with colleagues and other IKEA units. You get energy by driving business growth and by contributing to overall success and results through collaboration, in an ever-changing multi-dimensional environment. You are highly motivated to increase customer value and you share and live the IKEA culture and values. To be successful in this role you ha... Visa mer
Who you are
Being passionate about creating the future IKEA, you are inspired to find new ways through co-creation with colleagues and other IKEA units. You get energy by driving business growth and by contributing to overall success and results through collaboration, in an ever-changing multi-dimensional environment. You are highly motivated to increase customer value and you share and live the IKEA culture and values.
To be successful in this role you have proven advanced training in Retail Layout, Design, Marketing, Sales, Business Management or equivalent. You have minimum 5 years’ experience of developing businesses and delivering results and you have experience in leading and influencing teams and managers. We believe you have experience from a leading position in establishing new Customer Meeting Points (CMPs), as ComIn Manager, Sales Manager or Customer Experience Manager in a market organisation and/or within Expansion. In addition, you have experience from managing change in a complex business environment. You also bring experience from store design and retail establishment process. Moreover you have proven project management skills and you have experience from a multicultural environment.
You have knowledge in:
• the Retail Establishment Process
• customers' living situations in different areas around the world as well as their needs and frustrations in their everyday life at home
• methods for presenting the range and service range using store media, display techniques and store layout as commercial tools
• efficient CMP operations
• IKEA concept, brand objectives, values and vision
• Ingka Group strategies, priorities and strategic expansion planning process
• how to create and implement change initiatives and manage stakeholders in IKEA
• IKEA multichannel shopping experience
• how to set direction, create and manage long-term goals and plans and follow up on KPIs
You need to have the ability to take a holistic and long-term view of a global organisation and identify business opportunities accordingly. You possess good leadership capabilities - ability to lead, coach, motivate and influence a large team of co-workers and colleagues. Also you prioritize, delegate and make efficient decisions with speed and simplicity. Moreover we believe you have strong interpersonal skills with the ability to build trustful relationships and communicate in an inspirational way with IKEA tone of voice.
What you'll be doing day to day
In this role you will lead a team of specialists, being responsible to support the preparation and planning of new CMPs and major rebuilds based on our most recent home furnishing and merchandising solutions. You will be responsible to secure large scale expansion planning and delivery on time with high quality.
You will:
• be responsible for leading a large specialists team in central planning of new CMPs and major rebuilds according to the global expansion plan
• be responsible for delivering a large portfolio of projects within expected quality, time and budget, by designing retail solutions based on market input and Inter IKEA Systems in order to build the brand, secure an outstanding customer experience, grow sales and broaden the customer base
• be responsible to ensure and enable efficient CMPs that present the range in a vital, inspiring way fitting the needs of the many and that enable access to the whole range in a multichannel retail world of IKEA
• secure that the Planning Hub team is at the forefront of new solutions and new technology in order to optimise customer experience and efficiency of CMPs
• lead, coach and develop a high performing team that will strongly contribute to reach the objectives and goals in Group Expansion
• take lead in working across functions within Ingka Group and collaborate with other IKEA units
• enable all team members to share best practices with and across the organisation
• take lead in driving an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered
• act as member of the Central Planning Hub Management Team and proactively contribute to IKEA Business Plan
• lead positive change, and contribute to building a more unique, inclusive and accessible IKEA - guided by the People and Planet Positive commitments
The role is located in Malmö and will report to the Retail Solutions & Planning Manager. Visa mindre

Climate Specialist

WHO YOU ARE You are a passionate expert in reducing our climate footprint so that Ingka Group has a positive impact on the climate and our planet. We are looking for purpose-led specialists for the Climate Team, reporting to the Climate Manager. You will be a key player in delivering our purpose to balance economic growth and positive social impact with environmental protection and regeneration. To be successful in this role, you have: • Advanced knowled... Visa mer
WHO YOU ARE
You are a passionate expert in reducing our climate footprint so that Ingka Group has a positive impact on the climate and our planet.
We are looking for purpose-led specialists for the Climate Team, reporting to the Climate Manager. You will be a key player in delivering our purpose to balance economic growth and positive social impact with environmental protection and regeneration.
To be successful in this role, you have:
• Advanced knowledge of how to balance and navigate environmental, social, and economic aspects of the business with the purpose of generating growth within the limits of the planet
• Strong collaboration skills – you seek collaboration cross-functionally to reach the highest possible impact and build strong and trustful relationships on different levels inside and outside IKEA
• A proven track record of interdependent leadership skills – you can communicate a broad understanding of strategic goals and objectives and take action across the business in order to achieve results through others
• Comprehensive knowledge in the area of Climate with up-to-date knowledge of the latest trends and research, ideally in one or more of the following areas: Energy and CO2 and/ or Climate Finance
• Broad knowledge of how to influence policy and regulation, and how to lead strategic advocacy and communication
• Higher education in climate or similar
At IKEA, you are welcome no matter where you come from, what you believe, and what you look like. We do not care how you furnished your home. We are interested in you simply because you are you. Our different views, backgrounds, and personalities make us better understand our customers, give us more work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.


YOUR RESPONSIBILITIES
You will be responsible for developing and facilitating the Ingka strategic direction across a number of different topic areas within the Climate Team. You will facilitate our cross-company commitments, ultimately helping us to deliver to our People & Planet Positive 2030 ambitions.
More specifically, you will:
• Develop, implement, and maintain guiding principles, policies, and business requirements for Climate, aligned and up to date with current legislation
• Assess and propose prioritized topics to business development and innovation roadmap and other deliveries, contributing to the Climate strategic agenda, based on identified challenges and opportunities. Inspire the business to take action in the right areas.
• Facilitate the clarification of roles and responsibilities across the organization to deliver the Climate strategic direction and ensure ownership at the right levels
• Provide insights and expertise to the development of a long-term strategic engagement that contributes to our overall objectives across all parts of the business
• Provide insights and expertise to the Performance & Reporting team in order to secure high-quality analysis and reporting
• Provide expert advice in Climate to proactively support the business and senior management with directions, tools, measurements, and knowledge
These roles are permanent positions and will be located in Sweden (Malmö).


OUR TEAM WITHIN IKEA
At the heart of our business are people. We look after each other and we work through questions and challenges together. As part Group Sustainability, our purpose is to enable Ingka Group to?transform into?a resilient and?people and planet positive?business?by 2030 by?providing?strategic direction?and facilitating the integration?of?sustainability leadership across our?three business areas.


QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have any questions about the process, please contact the Recruiter Julia Schnittger at [email protected].
Please send us your application (CV and cover letter) in English no later than 6th of October 2023.
We are looking forward to hearing from you! Visa mindre

GROUP BUSINESS RISK & COMPLIANCE BUSINESS PARTNER (DIGITAL)

Why we will love you In Group Business Risk and Compliance team, we are looking for a new Business Partner for the Digital Group Function, with a strong digital business competence, focus and experienced stakeholder management skills. As a Business Partner to Group Digital, you will support in the priorities and ambitions of Ingka’s digital development, while ensuring that the function is proactively supported in managing risks and opportunities using the ... Visa mer
Why we will love you
In Group Business Risk and Compliance team, we are looking for a new Business Partner for the Digital Group Function, with a strong digital business competence, focus and experienced stakeholder management skills.
As a Business Partner to Group Digital, you will support in the priorities and ambitions of Ingka’s digital development, while ensuring that the function is proactively supported in managing risks and opportunities using the Ingka ERM framework including crisis management and business continuity, in having risk-based controls and maintaining compliance to Group policies and external regulation. In doing this you will draw upon the expertise from the Group BRC COE teams. We need you for a strong business integration on Group Digital and to help us to secure BR&C “right by design approach” for all our initiatives.
Do you want to help leaders in Digital to create a positive impact by taking responsible risks and searching for new opportunities? If you are willing to learn and develop in Business Risk & Compliance while you also contribute by leading by example and developing others. If you have very good coaching skills and solid experience in leading and influencing through stakeholders, matrix organisations etc. If you proactively engage with the organisation and facilitate meetings and workshops that drive decision making and business execution to reach desired outcomes, then we need you
Your knowledge in the Digital Organization would be very valuable to become successful in this role, and we will together develop your knowledge of how to assess and mitigate risks in a business environment.
Last, but not least – you are an ambassador for IKEA culture and values. Whatever decisions you take you always have those in mind.
Your responsibilities
As a Business Risk & Compliance Business Partner you are responsible for ensuring that Group Digital and Group Business Risk & Compliance agenda are aligned.
Amongst many different tasks you will:
support Group Digital management in risks’ assessment, prioritization and follow up on risk responses
ensure that risk and compliance capabilities are well embedded when creating and executing towards strategic and tactical business objectives
drive implementation and monitor the performance of Ingka Business Risk & Compliance frameworks and practices to enable a holistic and proactive risk management based on business needs
identify, involve and interact with key stakeholders in the business to drive engagement
lead and inspire a risk and compliance performance mind-set, raise risk awareness, and promote a risk culture secure, right knowledge and competences needed to become risk aware and compliance conscious in running business
secure movement toward a standardised and automatized way of working and strengthen cross-functional engagement within Ingka Group.

You will report to the Business Risk & Compliance Business Partner Manager for Group BR&C name.
About this work area
We aim to empower people and business to grasp the many opportunities and take responsible risks everyday while safeguarding and strengthening our people, customer relationships, our assets and the IKEA brand.
By integrating and applying risk and compliance frameworks into our processes, not only do we do it right from the start, we also secure a more efficient and risk-aware organisations resulting in a better performance. Visa mindre

Sales Solutions Leader

Ansök    Aug 18    Ingka Services AB    Manager
WHO YOU ARE With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with... Visa mer
WHO YOU ARE
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability.


YOUR RESPONSIBILITIES
• Responsible for maximizing growth and optimizing profitability, by ensuring a seamless and easy buying process in new Customer Meeting Points (CMPs), within the one market approach
• Support the Leaders and Specialist team in the central planning hub, contributing to customer meeting points that present the range in a vital, inspiring way fitting the needs of the many and that enable access to the whole range in a multichannel retail world of IKEA.
• Ensure CMPs that present the range in a vital, inspiring way fitting the needs of the many and that enable access to the whole range in a multichannel retail world of IKEA
• Support the central planning hub leaders and specialist team with strategic guidance, ways of working and tools in sales steering, planning and activation
• Ensure the development of inspiring solutions that reflect a wide variety of styles and price levels and life at home activities with seasonal relevance connected to the commercial activities
• Support the central planning hub leaders and specialists in the use of global tools, proven solutions, best practices within sales and conversion and when needed, adjust the global solutions to be locally relevant
• Design retail spaces and solutions to become visually attractive and drive sales, based on the customer journeys of the new CMP
• Responsible for delivering a large portfolio of projects within expected quality, time and budget, by designing retail solutions in collaboration with the markets and Inter IKEA Systems in order to build the brand, secure an outstanding customer experience, grow sales and broaden the customer base
• Be at the forefront of new solutions and new technology in order to optimise customer experience and efficiency of CMPsCommon Global Competence Profile
• Take lead in working across functions within Ingka Group and collaborate with other IKEA units
• Take lead in driving an open and sharing climate, being a role model of the IKEA values
• Lead positive change, and contribute to building a more unique, inclusive and accessible IKEA - guided by the People and Planet Positive commitments Visa mindre

PROJECT MANAGER - RENEWABLE HEATING AND COOLING

Who you are We are seeking a motivated and experienced Project Manager to support Ingka Group on the journey of reducing our emissions from own operations. Over the course of the coming years our ambition is to transform a large share of our units to renewable heating and cooling, one of the main initiatives in securing our progress towards our long-term sustainability commitments. The foundation of your career is either in Project Management, Construction... Visa mer
Who you are
We are seeking a motivated and experienced Project Manager to support Ingka Group on the journey of reducing our emissions from own operations. Over the course of the coming years our ambition is to transform a large share of our units to renewable heating and cooling, one of the main initiatives in securing our progress towards our long-term sustainability commitments.
The foundation of your career is either in Project Management, Construction or Facility Management with experience from leading multi-site projects in an international environment. You have previously held positions with proven leadership of cross-functional teams and have delivered projects from pre-study to handover, involving feasibility studies, business case preparation and presentation, planning, execution and follow-up. You are motivated by leading and having an impact on people and planet and you have a solid foundation in managing complex projects in a vast stakeholder landscape.
You should be;
• Motivated by contributing to our long-term sustainability goals and act as an ambassador for sustainable Real Estate
• Comfortable in taking ownership of and responsibility for driving the Renewable Heating and Cooling agenda forward
• Experienced in leading large-scale projects spanning over several countries/organizations with multiple stakeholders
• Able to work both individually and together with others in a collaborative and co-creative way
• Well familiar with Ingka Group Project Management and Steering principles as well as Ingka Group Governance processes
• Experienced in change management and change communication
• Comfortable in writing and speaking in English
A day in your life with us
As the Project Manager for this initiative, you will be overall responsible for the implementation of Renewable Heating and Cooling (RHC) in our units. You will work together with a central team consisting of subject matter experts and your role will be to coordinate the overall planning and execution of the transition to renewable heating and cooling. You will be responsible for aligning with stakeholders, both centrally and in our markets, to secure planning, financing and execution of projects in line with our overall targets. You will be supported by a Project Steering Group consisting of representation from all major stakeholders and your role will be critical to secure a holistic and business-minded approach to this project.
You will also be responsible for preparing scenario analysis, including timelines and cost estimates, related to RHC transition projects. You will use your Leadership skills to establish effective cooperation with all stakeholders and partners during project planning and execution to secure project targets are met within expected quality, time and budget.
Amongst other things you will:
• Lead and coordinate the central team of subject matter experts, securing that the project is moving forward in line with expectations
• Coordinate and align all impacted stakeholders in a clear and structured way
• Secure high quality transition plans in all countries and support all projects through governance processes
• Prepare and present project reporting and tracking to Project Steering Group
• Engage the central team of subject matter experts in a progressive attitude towards innovation and adaptation to a constantly changing environment
• Support the central team of subject matter experts as well as local project organizations by ensuring that all relevant and necessary project processes linked to design, permitting, procurement and construction are timely planned, executed and followed up according to rules, frameworks and legislation
• Secure a structured approach to capture learnings from executed transition projects and apply to future transition projects


In this role you will be reporting into Patrik Florén, Construction Delivery Manager at Group Real Estate, and be based in Malmö, Sweden.
About this work area
Group Real Estate - As engaged, open-minded, and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the Ingka real estate portfolio. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business so that we can provide a safe and healthy environment for all co-workers and customers. Visa mindre

Expansion Planning Overview Specialist

Ansök    Jul 25    Ingka Services AB    Föreningskonsulent
Expansion Planning Overview Specialist WHO YOU ARE You are today working as a Planning Specialist and have by that achieved valuable experience in rough layouts and fine planning. You have also gained seniority within your defined competence/function area such as Shop Design, Graphic Design, Interior Design or Sales and demonstrate strong leadership capabilities. You have excellent communication- and collaboration skills and can easily engage and build tr... Visa mer
Expansion Planning Overview Specialist
WHO YOU ARE
You are today working as a Planning Specialist and have by that achieved valuable experience in rough layouts and fine planning. You have also gained seniority within your defined competence/function area such as Shop Design, Graphic Design, Interior Design or Sales and demonstrate strong leadership capabilities. You have excellent communication- and collaboration skills and can easily engage and build trustful relationships. You demonstrate strong interpersonal skills and are a true role model for our culture and values, living the IKEA values by heart. With simplicity and speed, you prioritize, delegate, and make efficient decisions. You have a creative mindset with the power to encourage innovative ideas and new value-adding perspectives that will develop our business and challenge common ways of working.? We do also believe you have a strong business growth mindset and an eagerness to drive low-cost expansion. You appreciate working closely with the countries and get motivated by working together and meeting deadlines.


YOUR RESPONSIBILTIES
As an Expansion Planning Overview Specialist in Central Planning Hub (CPHub), you will drive and coordinate the overview of planning for commercial projects within your defined function area (shop design, interior design, graphic design, or sales). You will secure that solutions are meeting the commercial brief package, quality and are compliant with the IKEA concept, mandatories, Ingka requirements and implementation standards. You will be integrating learnings from project to project and by that also contribute to low-cost expansion through efficiency, simplicity, and speed.
More in detail, you will be:
Applying guidelines, templates, and solution documents in the commercial planning process, set folder structure and lead the request for information (RFI)
Drive the project function meetings and the collaboration with internal stakeholders in CPHub. Support the Planning teams in making decisions on solutions and applying agreed ways of working whilst contributing and delivering Rough Planning.
Within the defined function area, be responsible for project deliverables, internal check points and status updates with leaders in CPHub for project debriefs, by utilizing and feeding the Solution Bank.
Responsible to support with an overview of the used capacity for the function in each project.
Responsible for coordinating tendering process, procurement deadlines, and relevant data together with internal stakeholders in CPHub.
Responsible to secure learnings and improvements from projects and contribute with feedback of the Commercial Brief & Appendices package. You will take lead in the follow-up process after openings and share learnings.
Responsible to lead the quality output, Detailed Drawings (DIT) and Commercial output within the function area.
Meet the countries on a weekly basis and be a speaking partner for the defined function area and be responsible for the handover presentation to internal stakeholders and country organisations.

You will report to the Planning Team Leaders. Visa mindre

Business and Process development Leader

Ansök    Jul 3    Ingka Services AB    Företagskonsulent
Why we will love you • You should have extensive knowledge of IKEA business model, IKEA Framework, the strategic landscape and IKEA ways of working, IKEA tools, systems and processes • You have a broad business understanding, with an appreciation of key performance measurements used to plan, follow up and steer the business with a customer-centric approach • Have an excellent knowledge of IKEA processes, supply chain, warehousing operations and service bus... Visa mer
Why we will love you
• You should have extensive knowledge of IKEA business model, IKEA Framework, the strategic landscape and IKEA ways of working, IKEA tools, systems and processes
• You have a broad business understanding, with an appreciation of key performance measurements used to plan, follow up and steer the business with a customer-centric approach
• Have an excellent knowledge of IKEA processes, supply chain, warehousing operations and service business leading to an excellent customer fulfilment
• You can relate and apply market and industry knowledge to support realization of business and process goals and objectives, bringing an understanding of market specifics when making decisions
• Have change management skills and are comfortable leading in the unknown
• You have a natural ability to identify and involve relevant stakeholders in a project, process or assignment to make things happen
• You should have a deep understanding of the customer fulfilment business processes and operations with specific focus in one or more of the following areas:
o Order Management and Reverse Flows
o Service Fulfilment Operations
• An understanding of the replenishment flows is a bonus
• Ability to turn business understanding into tangible business processes, adhering to global standards
• Strong business analytics skills and ability to root cause an operational, business process or system issue and drive a solution
• You have excellent knowledge of the customer and co-worker needs, demands and expectations
A day in your life with us
We are recruiting Business & Process Development Leaders who will actively contribute to the future robustness of Retail business processes to drive efficiencies and optimize our ways of working, initially being driven as part of a business transformation program – Sales Order Management. The role is a permanent position, based in Fulfilment Development Support within Group CFF.


Some of the responsibilities will include:
• Be a key member of the Sales Order Management program
• Proactively identify and cluster business development, process improvements and data analytics needs, gathering requirements and establishing clear prioritization
• Provide subject matter expertise for customer fulfilment process
• Responsible to identify, specify and build improved and new business processes aligned with system solutions and functionalities in close collaboration with Customer Fulfilment, Commercial, Global Business Operations and Digital Unit
• Lead and directly undertake the analysis of business benefit and impact of the Sales Order Management processes (‘Order to Cash’ & ’Source to Pay’) on Customer Fulfilment and INGKA
• Lead and undertake analysis of processes impacting financial compliance, defining changes (both process and development needs) to address these challenges
• As part of the Process Development Team, document outcomes and updates to standard operating procedures (SOPs) and processes based on agreed best practices
• Support product teams where development needs are identified from the SOP and process development activities
• Work closely together with CFF Process Development leaders in Group CFF line organizations to safeguard consistency of all relevant processes
• Lead the adoption of the SOPs, process documentation and working methods into the receiving countries.
Together as a Team
We are focusing on providing a seamless shopping experience with great quality in all touchpoints for many people. Customer Fulfilment (CFF) plays a fundamental part in making IKEA multichannel retailing a reality. To support IKEA in achieving business objectives, CFF acts as a customer-centric, fully integrated, process-oriented organization with an end-to-end approach. Visa mindre

Public Affairs & Advocacy Manager

Why we will love you In a rapidly changing world and communication landscape, our team of Public Affairs and Advocacy within Group Communication is influencing global policy and regulation. All in line with our IKEA values! You will be responsible for ensuring that our Public Affairs, Advocacy and EU Affairs are high performing teams and secure the activist advocacy approach for Ingka with a clear connection to the business. Your focus will be on all the t... Visa mer
Why we will love you
In a rapidly changing world and communication landscape, our team of Public Affairs and Advocacy within Group Communication is influencing global policy and regulation. All in line with our IKEA values!
You will be responsible for ensuring that our Public Affairs, Advocacy and EU Affairs are high performing teams and secure the activist advocacy approach for Ingka with a clear connection to the business. Your focus will be on all the topics that are anchored in our business strategies, climate and equality to mention some.
With that said, are you:
Passionate about communication, public affairs, and advocacy?
Motivated about leading, inspiring, and influencing people?
Driven by business and the connections with the social impact topics?
We also see that you bring the following proven experience to the table:
Advanced training and education in strategic communication.
10+ years of working within public affairs and advocacy.
5 + years of working as a manager within Public affairs and advocacy, globally.
Leadership and influencing in a constantly changing environment.
Development of creative insights.
Crisis communication management.
Strategic business planning.
If this sounds like it could be a fit for you, then continue reading and apply if this challenge sparks your interest!
A day in your life with us
You will be the direct leader of three managers within our Public Advocacy, EU and Public Affairs and indirect for the team of 21 colleagues in the Public Affairs & Advocacy team. You will be the Global lead and local point for the Public Affairs & Advocacy & EU Affairs team and accountable for the direction development of the PA network in retail countries.
As a part of the Communication Management Team within Ingka, you will feed back learnings into the key decision-making bodies such as our Management Board and Group Management of Ingka.
In this role, you will ensure that we have a high level of support and steering of Ingka Retail markets, senior managers, and other group functions. On the Public Affairs & Advocacy agenda, you will develop capabilities including the contribution to the development of Country Managers.
To be specific this means you will:
Be accountable for all communication within and from the global Public Affairs & Advocacy team.
Develop and deliver the global Public Affairs & Advocacy agenda, both in Group level and in all retail countries.
Secure effective alignment of Public Affairs & Advocacy objectives and plans with business goals.
Monitor geopolitics and relevant regulatory and non-regulatory developments globally.
Engage Group Management and our Management Board by advocating strategically relevant positive societal impact topics across all IKEA Retail countries.
Participate in the Global Crisis Management Team by providing input from a Public Affairs and geopolitical perspective.
Together as a Team
ABOUT INGKA GROUP
With IKEA retail operations on 32 markets, Ingka Group is the largest IKEA retailer and represents about 90% of IKEA retail sales. It is a strategic partner to develop and innovate the IKEA business and help define common IKEA strategies. Ingka Group owns and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. It has three business areas: IKEA Retail, Ingka Investments and Ingka Centres. Read more on www.ingka.com.
ABOUT GROUP COMMUNICATION
We contribute to the development and transformation?of Ingka by ensuring we all lead with communication. At the same time, we enable IKEA to be perceived as a unique, meaningful, and trusted brand and company.
This role is based in Malmö and you will report to the Global Communication Manager of Ingka.
Questions and support? Let's connect!
If you have questions regarding the role, please reach out to People & Culture Business Partner Irantzu Diaz at [email protected]. If you have questions regarding the recruitment process, please get in touch with Recruiter Caroline Markusson at [email protected]
Please send in your application, consisting of a CV and a motivational letter, as soon as possible but not later than 3rd of June 2023.
We look forward to getting to know you!
PLEASE NOTE
Due to GDPR we can’t review any applications coming to us in other ways than through our recruitment program. We only accept applications in English. Visa mindre

Engineering Leader

Ansök    Jun 19    Ingka Services AB    Byggnadsingenjör
ENGINEERING LEADER, ELECTRICAL AND RENEWABLE ENERGY SYSTEMS Why we will love you Simply because you have experience from working within design and engineering for the development and construction of buildings and facilities. You drive innovation and are stimulated by creative ideas and perspectives that add value. Leading others from a global perspective/leading a global topic and managing to reach out is something you like and have experience from, and ... Visa mer
ENGINEERING LEADER, ELECTRICAL AND RENEWABLE ENERGY SYSTEMS


Why we will love you
Simply because you have experience from working within design and engineering for the development and construction of buildings and facilities. You drive innovation and are stimulated by creative ideas and perspectives that add value. Leading others from a global perspective/leading a global topic and managing to reach out is something you like and have experience from, and having knowledge of, Project Management will be useful. Since you will be working in a global context with different clusters it is important that you love building relationships – both remotely and in real meetings. Ingka is constantly changing, and we always need to be ready to do changes in our ways of working or doing business. Therefore, you are someone who enjoys working with change management, have experience with it, and how to manage stakeholders.
We are looking for someone who has:
Engineering education within Electrical design/installation or relevant work experience
Leadership/project management skills
Experience from working in a global organization
Have good knowledge of the general building process
Have an ambition to make energy sustainable



Last, but not least – you are a true ambassador for IKEA culture and values. You always keep the values at heart when making decisions and influencing others in a positive way.
Lead and coordinate general engineering work and specifically Energy Design globally within Engineering. Lead Solutions/Innovations for PPP within the competence area in Ingka to deliver safe, compliant, sustainable and innovative property solutions. Provide guidance, support, documentation, training, minimum requirements, best practices and alternatives to the global organization.
Communicate in English both spoken and written, in an adaptive way to get your message across in a clear and humble way.
Your responsibilities
Work within one or several key competence areas of Engineering, coordinate and document the work to develop, implement and maintain standards, guidelines, methods, tools, technical solutions, systems, sustainability best practice, and innovation to ensure delivery of safe, compliant, sustainable and innovative property solutions that meet the needs of the business and the many people.
Develop the engineering competence globally in Ingka in cooperation with relevant stakeholders and supporting functions in order to achieve the Real Estate scope.
Contribute actively to the development in how to engage with designers in order to continuously find cost-efficient and innovative design processes by optimizing the delivery of our partners and stakeholder’s competence and knowledge into the project design. Work and engage closely with Facility Management and Construction Project Delivery co-workers to optimize, innovate and develop the best project methods for design-construct interaction. Lead and guide the implementation in the Clusters.
Responsible for leading and coordinating within assigned key competence area, the delivery of training content learning solutions and tools with the general purpose of developing the overall construction competence in Ingka in cooperation with relevant stakeholders and supporting functions to identify learnings, thereby improving in-house knowledge, and the performance on subsequent projects.
Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Within competence area lead the work and coordinate with internal stakeholders to ensure that specifications, standards, manuals etc. relating to Engineering and Lead Solutions/Innovations for PPP are consistent with other Ingka documentation, correctly reflects current business needs and are implemented in the cluster Real Estate organisations.
Support cluster organisation with questions related to Engineering in the projects generally and within the electrical topic specifically, in the context of each cluster organisation having direct responsibility for executing its business within the frameworks developed by Group Real Estate.
Within competence area lead and guide clusters in development of projects in both new establishments an in retrofits, and drive energy efficiency and sustainable energy in all of our projects.
Constantly explore innovations and follow external trend to update our way of becoming more sustainable, energy efficient, cost effective and simpler. Eager to learn more and try new solutions.
Work in the field of electricity spanning from low voltage to high voltage; from data network cabling to switchgears and transformers.



We offer you a multi-cultural environment where there will always be room for you to grow -both as a professional and as an individual. Ingka Group has a strong culture with values in center. We trust in our co-workers to make sound decisions and know we will get so much good in return because of that.
This role is located in Malmö and you will report to the Engineering Manager, Group Real Estate.
About this work area
Group Real Estate - As engaged, open-minded, and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the Ingka real estate portfolio. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business so that we can provide a safe and healthy environment for all co-workers and customers. Visa mindre

Customer Meeting Point Planning Manager

Ansök    Maj 22    Ingka Services AB    Butiksansvarig
We are seeking a new Customer Meeting Point Planning Manager that will manage and lead the planning of architectural design of new Ingka Customer Meeting Points, other assets, rebuilds and development according to the Ingka Strategic Expansion Plan, based on the IKEA Concept. WHO YOU ARE You have excellent communication- and collaboration skills and can easily engage and build trustful relationships with a wide range of stakeholders and secure a strong n... Visa mer
We are seeking a new Customer Meeting Point Planning Manager that will manage and lead the planning of architectural design of new Ingka Customer Meeting Points, other assets, rebuilds and development according to the Ingka Strategic Expansion Plan, based on the IKEA Concept.
WHO YOU ARE
You have excellent communication- and collaboration skills and can easily engage and build trustful relationships with a wide range of stakeholders and secure a strong network both within and outside of the organisation. You demonstrate strong interpersonal skills, have the ability to lead, motivate and inspire people around you and are a true role model for our culture and values, living the IKEA values by heart. With simplicity and speed, you prioritize, delegate, and make efficient decisions. You get energised working in a complex and vibrant multi-dimensional environment and can take a holistic view while identifying business opportunities accordingly.
To succeed in this role, you have a strong retail establishment and design background and preferably proven advanced training in Architecture (Master Degree of Architecture would be beneficial). You have extensive knowledge of architectural work and construction processes and have also gained knowledge of the Retail Establishment Process. We do also believe you have experience of leading a team and a proven track record of how to lead, coach, motivate and develop people. Throughout the years you have consequently gained excellent leadership skills and know how to manage change in a complex business environment. You have had responsibility for large projects and know how to initiate, plan and execute within a defined time frame, setting the direction, budget and create long-term goals. To succeed in this role, we further believe you have a growth mind-set and clearly can connect the above tasks to developing the business and people in a seamless and engaging way. Finally, you are fluent in English, both written and verbal.
YOUR RESPONSIBILTIES
As an Architect Manager for Central Planning Hub, you will be accountable for leading the overall achievement of the people and business agenda for the department of Customer Meeting Point Planning (Architectural Design). As a member of the Central Planning Hub Management Team, you will secure operational excellence, performance and development of Central Planning Hub (CPH), including stakeholder management and communication.
More in detail, you will be:
· Accountable for leading architectural planning of new Ingka Customer Meeting Points and other assets from first ideas till readiness of final plans, based on the IKEA concept and Ingka requirements.
· Responsible to follow up on learning from projects to improve deliveries and competence
· Responsible for representing Ingka retail as a speaking partner to Core Business Franchise (CBF) in the store design process by coordinating input within Ingka, Inter IKEA Systems and external stakeholders as well as being accountable for the solid foundation creation to secure a well-functioning and profitable IKEA unit in an omnichannel landscape
· Accountable to lead architectural design work for Store in Shape As New (SISAN), rebuilds, and secure project realization by proper handover of the architectural design work deliverables (from pre-project into design phases)
· Securing project delivery within budget, quality, on time and aligned with latest solutions developed by Ingka functions and CBF
You will manage a team of architects and report to the Group Expansion Planning Hub Manager.
ABOUT THIS WORK AREA
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximize accessibility, implement our retailing concepts and fully utilize our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability. Visa mindre

Media Relations Manager

Ansök    Maj 19    Ingka Services AB    PR-chef
WHY WE WILL LOVE YOU At Group Communication we strongly position IKEA as a truly meaningful & trusted brand in people’s hearts & minds, with a focus on us as a retailer and our positive societal impact. To lead our global PR/Media Relations Team we are now looking for a passionate PR/Media Relations manager that shares our values and that wants to join in on our vision - to create a better everyday life for the many people! With that said are you: An ... Visa mer
WHY WE WILL LOVE YOU
At Group Communication we strongly position IKEA as a truly meaningful & trusted brand in people’s hearts & minds, with a focus on us as a retailer and our positive societal impact. To lead our global PR/Media Relations Team we are now looking for a passionate PR/Media Relations manager that shares our values and that wants to join in on our vision - to create a better everyday life for the many people!


With that said are you:
An experienced communication expert from the field of PR and media?
Strategic in mind with the ability to turn communication trends into practice?
A humble and value-driven leader who always seeks opportunities to improve?
Passionate about leading, inspiring, and developing people?


Do you also bring the following experience from:
Working with strategic communication and/or business leadership?
Proactively manage and leverage global media communication/PR (incl. Social Media).
Leading in issue management and crisis communication?
If you also have experience working in a global context this is of course a big plus.
If this sounds like a match, then keep reading and apply if this role sparks your interest!


WHAT A DAY LOOKS LIKE
In the role as PR/Media Relations Manager you will manage and coach a group of nine senior Corporate PR specialists. You are responsible for developing the global PR/Media Relations strategy. On top of that you lead the PR/Media Relations process by defining, planning, executing and following up proactive/compassionate communication to relevant stakeholders. This includes to build long lasting business relationships with key media stakeholders and influencers. You will proactively contribute in business strategy & planning discussions, as part of the Integrated Communication management team.


Apart from this you will also:
• Be a global spokesperson and responsible for the development of spokespersons on global level to position IKEA as a meaningful and trusted brand
• Secure effective alignment of PR/Media Relations communication objectives to formulated business goals and stakeholder objectives.
• Set global standards and guidelines on global PR/Media Relations and secure sufficient communications resources & expertise to drive worldclass proactive work in the PR/Media Relations team.
• Lead the PR matrix together with PR/Media Relations Team.


This position is in our vibrant Global Head office in Malmö (across the street from the IKEA Malmö Store) and we work here the majority of the week – co-creating and collaborating!


TOGETHER AS A TEAM
ABOUT IKEA
IKEA offers well-designed, functional, and affordable, high-quality home furnishing, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for many people. IKEA was founded in Sweden in 1943.


ABOUT INGKA GROUP
Ingka Group is a strategic partner in the IKEA franchise system, operating around 400 IKEA stores including City Stores, and more than 70 IKEA Shops & Planning studios in 32 countries. These IKEA stores welcome hundreds of millions of visitors, and over 4.6 billion visits to IKEA.com and millions on the IKEA app. Our 47 Meeting Places (shopping centres) in 16 countries also welcome hundreds of millions of visitors. Ingka Group operates business under the IKEA vision - to create a better everyday life for many people by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford it. Read more on www.ingka.com

ABOUT PR/MEDIA RELATIONS – GROUP COMMUNICATION
We support the business by increasing the quality and the quantity of earned media coverage of IKEA as a purpose-led retailer and leader in life at home, climate and equality, by proactive storytelling and reactive preparedness. We work proactively around campaigns, events, stories, and announcements, and reactively respond to media inquiries through the Ingka Group Press Office. We operate the global newsroom at ingka.com which nurtures relationships with global media/influencers and support our positioning ambition, we train and prepare company spokespeople, monitor media and social conversations, and are prepared to respond in situations posing reputational risk to the brand.


APPLY NOW!
Please send your resume and a motivational letter as soon as possible but no later than the 12th of June. If you have any questions about the recruitment process please contact the Recruiter, Caroline Markusson at [email protected]
For questions about the position please reach out to Hiring Manager David Affentranger [email protected]
Please respect that we only accept applications through our recruitment system due to GDPR.
We look forward to getting to know you! Visa mindre

Co-worker Communication Manager

Why we will love you What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. To drive the internal communication strategy and to provide direction on the strategic internal communication we are now looking for our ne... Visa mer
Why we will love you
What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.


To drive the internal communication strategy and to provide direction on the strategic internal communication we are now looking for our new Global head of Co-Worker Communication.


With that said, are you:
Motivated by supporting other people to be excellent communicators and develop their talents?
Strong in strategic, measurable, internal communications and co-workers’ engagement strategies?


Energized by building trust across cross-functional teams and functions?
Structured with an innovative mindset, always ready to find better ways?
We also see that you bring the following proven experience to the table:
Proven advanced training in strategic communications or equivalent?
10+ years of experience with internal and external communication?
Strong documented leadership experience?
Experience with crisis communication?


If yes, then keep reading and apply if this job sparks your interest!


Previous knowledge of IKEA brand, culture, values and way of working and from managing a similar size team (14 in the team and 5 direct reports) will be great plus!


A day in your life with us
As our Co-worker Communication Manager you will promote innovation in digital channels and secure co-workers’ engagement. You will support the Group Functions of Ingka and secure the ability to provide high-quality communication project support when and where it’s needed. You will make sure we use the right and more user-friendly approach to reach the many co-workers. As part of the Content Factory Leadership Team you will be securing strategic thinking and active contribution to the overall scope of the Content Factory.


To be more concrete this means that you will:
Be responsible for the overall strategy and performance of Co-worker communication
Guarantee integration and collaboration of the function in the Content Factory
Secure the connection with the co-worker communication matrix, focusing on talent acquisition, succession plan, and competence development
Ensure internal communications messages are consistent across all mediums and with external communication messages
Drive the creation of clear, compelling communication materials to inform and engage co-workers
Work across functions within Ingka Group and in good collaboration with other
IKEA businesses
Together as a Team
About Ingka Group


With IKEA retail operations in 31 markets, Ingka Group is the largest IKEA retailer and represents about 90% of IKEA retail sales. It is a strategic partner to develop and innovate the IKEA business and help define common IKEA strategies. Ingka Group owns and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. It has three business areas: IKEA Retail, Ingka Investments, and Ingka Centres. Read more on www.ingka.com


About Group Communication
We contribute to the development and transformation?of Ingka by ensuring we all lead with communication. At the same time, we enable IKEA to be perceived as a unique, meaningful and trusted brand and company.


About Content Factory and Co-worker Communication
The Content Factory is where we will come together across Ingka Group to create low-cost and high-quality content and experiences and innovate in ways that benefit more of the many and create engagement with the IKEA brand. The Content Factory will focus on end-to-end content creation and deployment across Ingka, and we aim to make sure we have the best possible setup to deliver value and meet brand and customer new demands in an omnichannel reality.
Co-worker Communication is a multidisciplinary team with a combination of skills and a ‘no silo’ approach that allows us to identify who the audience is and what they care about, what the story is, how to tell the story, and where to place it for the greatest possible reach and effect. We endeavor to combine the art of journalism with the science of marketing to find, shape and extend the stories we want to tell, in the ways that our customers, co-workers, and stakeholders alike want to receive them.



This role is based in Malmö and you will report to the Global Content Manager of Ingka.
Apply now!
Please send in your application, consisting of a CV and a motivational letter, as soon as possible but not later than the 31st of May 2023. If you have questions regarding the recruitment process, please get in touch with Recruiter Caroline Markusson at [email protected]


We look forward to getting to know you!
PLEASE NOTE
We only accept applications in English. Visa mindre

Art Team Leader

Art Team Leader - Content Factory, Group Communication What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We are constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile ... Visa mer
Art Team Leader - Content Factory, Group Communication
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We are constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and do not fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We are searching for an Art Team Leader to join the Content Factory. If you are the right person for the job, you will become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers, and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected, and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society, and the planet.

WHO YOU ARE
You are an experienced Art Director and have the skills to support and coach a team of Art Directors and Graphic Designers. But it is equally important that you are a hands-on kind of person who loves to bring your ideas to life and knows how to collaborate. If this sounds like you, we should definitely talk. And hopefully, you could become part of this bunch of people-centred creatives, who like to make great stuff but leave our egos at the door.
Further, what you need:
· Experience in leading creative teams
· Proven advanced training in creative development within communication, marketing, design and/or equivalent
· 5+ years of agency experience as an Art Director for global clients
· Demonstrable art direction skills with a strong portfolio
· Fluent in English, both written and spoken
· Preferred: Knowledge of IKEA brand, culture, and values

A DAY IN YOUR LIFE WITH US
In this role, you will work as an Art Director but you will also lead a team of Art Directors and Graphic Designers. This means that you should feel confident with managerial tasks like encouraging development, handling succession, and securing a high-performing team. You will work in close collaboration with other team leaders within the Content Factory, as well as with other stakeholders within the organization, all to secure consistency in deliveries and ways of working.
As an Art Director, you will lead and develop best practices and keep track of current global trends that will drive our business priorities and keep IKEA at the forefront. A job in the Content Factory means working both independently and interdependently with creative networks and cross-functions. Here you will be part of a brilliant and friendly team who knows how to create solutions that represent the IKEA brand and our values. Solutions that will be great examples of IKEA tone of voice.
Some of your main responsibilities also include:
· Support that the team delivers high-level quality campaigns and assets.
· Explore possibilities/limitations to reach relevant target audiences in all media platforms (Web, Mobile, Print, Film, Social Media, Store, Exhibition & events etc.)
· Develop and execute ideas to be visualized through both external and internal communications
· Understand the importance of details and trends, but also know how to handle different stakeholders and build bridges between the expectation and the solution.
· Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimize existing resources.
· Be the creative lead on big shoots and productions
· Analyse the impact of created content, follow up on results, and transform insights into creative ideas and opportunities for the IKEA brand.
· Actively work in collaboration with team members, and creatives within other functions as well as with other IKEA businesses, to create synergies and facilitate the achievement of common goals.
This role is a permanent position and will be located in Malmö, Sweden.

WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.

QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions regarding the positions, please do not hesitate to contact the Hiring Manager, Louice Alvarson at [email protected]. If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
We look forward to receiving your application in English until 31st of May 2023. As we will have interviews on a continuous basis, the position might be filled sooner. Visa mindre

Storyteller

Ansök    Maj 17    Ingka Services AB    Copywriter
What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're searching for a Storyteller to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected, and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.


WHO YOU ARE
As a Storyteller, we believe you have extensive knowledge of how to determine the creative vision of a brand/company. You have a keen sense of newsworthiness and what makes a story interesting from the audience’s perspective – whether that’s customers, journalists, co-workers or any other stakeholder. You also understand the effectiveness and appropriateness of story assets, like text, images, audio, and videos, and how to combine them. It’s also important to understand the complexity of the IKEA universe and the role of communication as an integrated part of the business.
This job is about creating and telling stories in an exciting and vibrant way. This requires you to be from a journalistic background, clear and to the point in your way of communicating and able work with care and attention to detail. So, if you have the writing and storytelling skills for various audiences, media and touchpoints, internally as well as externally, we should definitely talk. And hopefully you could become part of this bunch of people-centred creatives, who like to make great stuff but leave our egos at the door.
Furthermore, what you need to have to succeed in this role:
• Strong journalism, newsroom, feature-writing experience
• Proven creative writing experience
• 5+ years of both external and internal communication experience
• Demonstrable writing skills with a strong portfolio
• Excellent in written and spoken English
• Knowledge within creating content that is optimised for SEO
• Preferred: knowledge of IKEA brand, our Tone of Voice, culture and values


A DAY IN YOUR LIFE WITH US
As a Storyteller, you are responsible for writing captivating stories about our brand that makes it easier for people to know who we are, understand our values, and make them trust us. You’ll be part of a brilliant and friendly team that always do their best to help each other out, but you’re the one who’ll focus on creating strong and compelling stories that attracts both existing and a new generation of customers and co-workers.
Some of your main responsibilities include:
• Make the story come alive in a wide range of analogue and digital touchpoints, internally and externally - ranging from our co-worker communications channels to our external facing press room and campaigns
• Produce high-quality written content across multiple touchpoints
• React and respond to creative briefs from a range of stakeholders
• Proactively contribute with inputs and expertise in communication strategies and planning discussions to ensure alignment with the creative vision
• Secure development of high-level creativity, working together with other internal creatives in the team and other functions
• Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimise existing resources.
• Actively push for improvement of content creation, based on trends in communication and the late developments within the communication field
• Work in close collaboration with team members, as well as creatives within other functions, promoting alignment and securing consistency in messages and stories created across the organisation
This role is a permanent position and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
Please note that due to GDPR reasons we do not accept applications by email, and we want you to send us your application (CV and cover letter) in English no later than the 31st of May 2023. As we will have interviews on a continuous basis, the position might be filled sooner.
Studies show that members of underrepresented communities do not apply for jobs unless they are 100% “qualified”. If this is part of the reason you hesitate to apply, we would like to consider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application. [From: “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014]
We will be interviewing continuously and are looking forward to hearing from you! Visa mindre

Producer

What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're looking for an experienced Producer to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, un-expected and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.


WHO YOU ARE
For this role, we believe you have extensive knowledge of photo and film production processes as well as good knowledge of how to lead production. You have the capacity to manage multiple projects at the same time and deliverables simultaneously. You have a strong creative sense, you’re an expert in planning production and have the capability to navigate multiple expectations and needs whilst managing the budget.
Furthermore, what you need:
• 5+ years of experience working with photo and film production at an agency or production company
• Broad experience in working on-set/ location
• Flexible to travel to location as required of the job
• Fluent in English, both written and spoken
• Preferred: knowledge of IKEA brand, culture and values
At IKEA, you are welcome no matter where you come from, what you believe, and what you look like. We do not care how you furnished your home. We are interested in you simply because you are you. Our different views, backgrounds, and personalities make us better understand our customers, give us more work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.


A DAY IN YOUR LIFE WITH US
When working as a Producer in The Content Factory, you’re responsible for taking the agreed creative idea and bringing it to life on films and stills by planning production and teams, managing budgets, and scouting locations. In this team, you'll be part of a group creating creative solutions that represent the IKEA brand and our values. Solutions that will be great examples of IKEA tone of voice.
Some of your main responsibilities include:
• Managing the photo and film production processes, from idea to execution, working with creatives and project management to ensure maximum quality
• Organising the shoot practicalities, to ensure success of the project, including cast involvement and location scouting, getting location permits and a whole range of other pre-shoot formalities
• You possess a good understanding of rules surrounding usage fees, talent, contracts and shooting abroad.
• Provide consistent feedback, process improvement and oversight of production across pre-shoot, shoot and post shoot stages
• Managing budget available for productions and maximize the potential of resources available to ensure the success of the project and achievement of set goals
• Actively following up and analysing results of created content to get insights that can be turned into creative opportunities for the IKEA brand
• Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimise existing resources.
• Actively work with team members, creatives within other functions and in good collaboration with other IKEA businesses in order to create synergies and facilitate the achievement of common goals
This role is a permanent position and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
Please note that due to GDPR reasons we do not accept applications by email, and we want you to send us your application (CV and cover letter) in English no later than the 31st of May 2023.
Studies show that members of underrepresented communities do not apply for jobs unless they are 100% “qualified”. If this is part of the reason you hesitate to apply, we would like to consider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application. [From: “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014]
We will be interviewing continuously and are looking forward to hearing from you! Visa mindre

Web Editor

Ansök    Maj 17    Ingka Services AB    Webbdesigner
What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're searching for a Web Editor to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the digital communication team, a diverse team of 10 curious, determined change makers, constantly trying to renew and improve the way we do communication. Inspired and led by the IKEA vision - to create a better everyday life for the many people.


WHO YOU ARE
If you are having a passionate interest for digital media, constantly want to learn and thrive in the unknown and if you are energized by working both independently and interdependently with creative networks and cross functions – Then this role as Web Editor might be the right position for you!
For this role, we believe you have good knowledge of experience design principles as well as knowledge about IKEA communication principles. Further, you have a good understanding of variety of web tools and a basic understanding of HTML, CSS, and JavaScript.
You have good communication skills and you are a responsible team player who also can work independently. Further, you are able to multitask, prioritize work schedules and work under high pressure, especially during tight deadlines. You have a strong eye (visual sense) for design and design principles and you are able to follow design guidelines.
Furthermore, what you need to have to succeed in this role:
• Bachelor degree in graphical design or equivalent
• Previous working experience as a Web Editor
• Good organisational and time-management skills
• Excellent in written and spoken English
• Proven knowledge of Adobe Design Suit
• Basic understanding of web development
• Preferred: knowledge of IKEA brand, our Tone of Voice, culture, and values
At IKEA, you are welcome no matter where you come from, what you believe, and what you look like. We do not care how you furnished your home. We are interested in you simply because you are you. Our different views, backgrounds, and personalities make us better understand our customers, give us more work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.


A DAY IN YOUR LIFE WITH US
When working as a Web Editor you are responsible for researching, planning, writing, and editing high quality web content within given frames in the IKEA Content Management System (CMS) in order to appeal to the relevant audience.
Some of your main responsibilities include:
• Layout of web pages based on the IKEA design system
• Edit and publish content, including texts, images (compressing/ optimising for web), graphics, and multimedia content using IKEA provided CMS systems
• Act as the expert of the possibilities and limitations in IKEA CMS systems
• Follow-up on content implementation and performance, using tools like Google Analytics
• Follow-up on OKRs and web-specific KPIs
• Perform technical content quality check on content
• Support Ingka with content related issues in the production tools
• Coordinate and plan web deliverables, co-authoring, and collating documentation of content updates
• Report and track issues and change requests in order to improve production tools for content editing more efficient for web publishing
This role is a permanent position and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
Please note that due to GDPR reasons we do not accept applications by email, and we want you to send us your application (CV and cover letter) in English no later than the 31st of May 2023.
Studies show that members of underrepresented communities do not apply for jobs unless they are 100% “qualified”. If this is part of the reason you hesitate to apply, we would like to consider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application. [From: “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014]
We will be interviewing continuously and are looking forward to hearing from you! Visa mindre

Circular Specialist

Ansök    Maj 10    Ingka Services AB    Förvaltningsekonom
WHO YOU ARE We are looking for a purpose-lead specialist for the Circular Team at the Hubhult Office in Malmö, reporting to the Circular Manager. You will be a key player in delivering our purpose to balance economic growth and positive social impact with environmental protection and regeneration. To be successful in this role, you have: · Comprehensive knowledge in the area of Circular with up-to-date knowledge of the latest trends and research, spe... Visa mer
WHO YOU ARE
We are looking for a purpose-lead specialist for the Circular Team at the Hubhult Office in Malmö, reporting to the Circular Manager. You will be a key player in delivering our purpose to balance economic growth and positive social impact with environmental protection and regeneration.
To be successful in this role, you have:
· Comprehensive knowledge in the area of Circular with up-to-date knowledge of the latest trends and research, specifically in the area of retail, waste, and materials.
· Advanced knowledge of how to balance and merge environmental, social, and economic aspects into the business with the purpose to generate growth within the limits of the planet
· Strong collaboration skills, you seek collaboration cross-functionally to reach the highest possible impact and build strong and trustful relationships on different levels inside and outside IKEA.
· Broad knowledge of how to influence circular policy and regulation and how to lead strategic advocacy and communication.
· A proven track record of interdependent leadership skills – you can communicate a broad understanding of strategic goals and objectives and take action and collaborate across the business in order to achieve results through others
· Minimum 7 years of experience as a senior leader within a larger consumer-facing international company or consultancy working with circular and business transformation.
· Higher education in circularity, sustainability, or similar, and experience working as an expert in circularity-related topics
· Experience and understanding of how a global retailer operates
At IKEA, you are welcome no matter where you come from, what you believe, and what you look like. We do not care how you furnished your home. We are interested in you simply because you are you. Our different views, backgrounds, and personalities make us better understand our customers, give us more work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.

YOUR RESPONSIBILITIES
You will be responsible for developing and providing relevant content, knowledge and expertise to support the Circular team in setting the successful direction for the area of circular in the People & Planet Positive strategy, and to provide leadership in the development, co-ordination and integration of circular activities, initiatives, and projects across Ingka.
More specifically, you will:
· Contribute to the development and facilitation of the INGKA strategic direction in the area of circular with a deeper focus on, waste, materials, construction, and procurement
· Develop, implement, and maintain guiding principles, policies and business requirements for circular, aligned and up to date with current legislation.
· Contribute to the business development and innovation roadmap and other deliveries contributing to the circular strategic agenda
· Enable the internal circular transformation with key stakeholders through training, workshops, managing working groups and tracking circular pilots and projects across Ingka
· Provide insights and expertise to the Performance & Reporting team in order to secure high quality analysis and reporting.
· Provide research and expert advice on circularity topics with a deeper expertise in waste and materials to proactively support the circular team, the business and senior management with direction, tools, measurements, and knowledge
· Be a self-starter, ability to work autonomously and manage up
· Thrive in a start-up, agile and adaptable team environment
· Provide agile support for the circular team by coordinating multiple projects incl. content production and management updates

TOGETHER AS A TEAM
At the heart of our business are people. We look after each other and we work through questions and challenges together. As part of Group Sustainability, our purpose is to enable Ingka Group to?transform into?a resilient and?people and planet-positive?business?by 2030 by?providing?strategic direction?and facilitating the integration?of?sustainability leadership across our?three business areas.


QUESTIONS AND SUPPORT? LET'S CONNECT!
Please do not delay and submit your application (both CV and motivation letter) in English as soon as possible but no later than 22nd of May 2023 as we are screening applications continuously and will close when we find the right candidate. Note that we cannot process any applications through email.
Studies show that members of underrepresented communities do not apply for jobs unless they are 100% “qualified”. If this is part of the reason you hesitate to apply, we would like to consider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application. [From: “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014]
We will be interviewing continuously and are looking forward to hearing from you! Visa mindre

Creative Project Leader

What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're searching for a Creative Project Leader to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers, and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected, and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society, and the planet.


WHO YOU ARE
Would you like to play an active part in creating an IKEA fit for the future? If you're the one who understands the power of leading through communication and togetherness, who knows how to support other people to deliver their best work we should definitely talk. And hopefully, you could become part of this bunch of people-centered creatives, who like to make the magic happen but leave our egos at the door.
For this role, we believe you have knowledge of project leadership, creative processes, and people’s preferences within the communication and media field. You have a great understanding of the complexity of the IKEA universe and the role of communication as an integrated part of the business. Furthermore, you have knowledge of how to lead change through communication with the business goals as well as co-workers and customers in focus.
You are able to challenge existing ideas as well as to simulate and evaluate new ones. You have the ability to perform work with care, accuracy, and attention to detail. You also know how to prioritise and make decisions with speed and simplicity.
Furthermore, what you need to have to succeed in this role:
• 5+ years working as a senior project leader for a large agency or brand
• 5+ years of developing business and delivering results
• Senior experience in managing and advising communication projects in a customer-centric business
• Minimum 5 years of both external and internal communication experience
• Experience in leading creative teams
• Preferred: knowledge of IKEA brand, culture, and values
At IKEA, you are welcome no matter where you come from, what you believe, and what you look like. We do not care how you furnished your home. We are interested in you simply because you are you. Our different views, backgrounds, and personalities make us better understand our customers, give us more work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.


A DAY IN YOUR LIFE WITH US
When working as a Creative Project Leader you lead and develop global strategic and creative assignments, campaigns, and events, supporting business and communication development. You will lead these across functions within Ingka, with the markets, and in close collaboration with other IKEA organisations.
You’ll be part of a brilliant and friendly team that always does their best to help each other out, but you’re the one who’ll focus on enabling and leading initiatives, both across functions within Ingka, with the markets, and with other IKEA organisations.
Some of your main responsibilities include:
• Initiate and lead assignments from start to finish; securing world-class creativity, excellence in execution, and follow-up on results
• Actively influence, collaborate, and engage with relevant stakeholders on all levels within the organisations to ensure the achievement of set goals
• Manage substantial budgets, follow up on investments, and ensure required resources to achieve set goals
• Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimise existing resources
• Actively seek opportunities and contribute to finding new ways of approaching new target groups
• Proactively contribute with inputs and expertise to Communications strategy and planning discussions, ensuring alignment with the creative vision
• Be a strong ambassador of IKEA, and our Tone of Voice and Visual Identity internally and externally
• Actively push for improvement of content creation, based on trends in communication and the late developments within the communication field
This role is a permanent position and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
Please note that due to GDPR reasons we do not accept applications by email, and we want you to send us your application (CV and cover letter) in English no later than the 31st of May 2023.
Studies show that members of underrepresented communities do not apply for jobs unless they are 100% “qualified”. If this is part of the reason you hesitate to apply, we would like to consider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application. [From: “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014]
We will be interviewing continuously and are looking forward to hearing from you! Visa mindre

SUSTAINABILITY PERFORMANCE ANALYST

Who you are Are you passionate about sustainability, driven by the IKEA vision and motivated to collaborate across different IKEA stakeholders? Are you ready to take on a new challenge and keen to go into depth of sustainability performance? Take a closer at the assignment as Sustainability Performance Analyst, where you will get the opportunity to work cross-functionally to assess and share Ingka’s sustainability performance against our People & Planet Po... Visa mer
Who you are
Are you passionate about sustainability, driven by the IKEA vision and motivated to collaborate across different IKEA stakeholders? Are you ready to take on a new challenge and keen to go into depth of sustainability performance? Take a closer at the assignment as Sustainability Performance Analyst, where you will get the opportunity to work cross-functionally to assess and share Ingka’s sustainability performance against our People & Planet Positive strategy goals and commitments.
At IKEA, you’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Our different views, backgrounds, and personalities make us better understand our customers, give us more fun at work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.
We will love you if you have:
• A proven track record of interdependent leadership skills – you can communicate our strategic goals and collaborate across the business in order to achieve results through others.
• Strong collaboration skills, you seek collaboration across functions to reach highest possible impact and build strong and trustful relationships on different levels inside and outside IKEA.
• Comprehensive understanding of how to leverage large datasets and build simple and intuitive performance follow-ups to improve sustainability decision-making in a business setting.
What do you bring?
• Higher education in Business Administration, Economics, Sustainability, Environmental Science or similar discipline.
• 5-7 years proven experience working as a senior data analyst, preferably within the sustainability and reporting field.
What you'll be doing day to day
You will be responsible to assess and share Ingka’s sustainability performance against our People & Planet Positive strategy goals and commitments including developing performance follow-ups for decision making forums. In this role you will play a key role in the annual reporting cycle and bringing subject matter expertise to ensure accurate and relevant data is provided to the Annual ESG report.
More specifically, you will be:
• Responsible to produce performance follow-ups for the highest sustainability decision making forums within Ingka and coordinate the analyses behind performance.
• Managing the performance framework that ensures a holistic overview of Ingka’s performance in reaching our goals set out in the People & Planet Positive strategy as well as the impact on people and planet.
• Following up and highlighting country and organisational (i.e. Retail, Centres, Ingka) level performance by illustrating areas of improvement and finding dependencies between sustainability efforts and performance.
• Playing a key role in the country and organisational goal setting process for our sustainability key indicators and working with Strategic Topic Area teams to set the right ambition level.
• Contributing in securing the inclusion of sustainability performance indicators into other performance follow-up tools to ensure that sustainability is integrated into the business steering.
• Highly involved in the annual reporting cycle and bringing subject matter expertise to ensure accurate and relevant data is provided to the Annual ESG report.
Together as a Team
At the heart of our business are people. We look after each other and we work through questions and challenges together. As part Group Sustainability, our purpose is to enable Ingka Group to?transform into?a resilient and?people and planet positive?business?by 2030 by?providing?strategic direction?and facilitating the integration?of?sustainability leadership across our?three business areas. Visa mindre

BUSINESS STEERING PROJECT BUSINESS NAVIGATOR

Ansök    Mar 22    Ingka Services AB    Företagsrådgivare
Who you are You have 5-10 years’ experience with increased responsibility in business steering at IKEA in a country. You communicate confidently in English (both spoken and written) and have a Bachelor or Master’s degree in Business / Finance / Economics or have relevant work experience. You demonstrate strong ability to prioritize, provide clear directions and multitask and have proven skills in developing people and providing support, coaching, training ... Visa mer
Who you are
You have 5-10 years’ experience with increased responsibility in business steering at IKEA in a country.
You communicate confidently in English (both spoken and written) and have a Bachelor or Master’s degree in Business / Finance / Economics or have relevant work experience. You demonstrate strong ability to prioritize, provide clear directions and multitask and have proven skills in developing people and providing support, coaching, training and career direction to others.
You have a good knowledge of project management processes, including methods and tools and how to integrate them. You get energized by increasing customer value, driving business growth and contributing to overall success and results through people.
As a person you are flexible, multi-task, fast learner and pro-active, comfortable handling unclear or unpredictable situations; you can work under pressure, meet required deadlines and know how to prioritise your work.
You are an open-minded team player, a strong communicator with the capacity to influence decisions and create energy and commitment within the organisation. You are strong network and relationship builder both within and outside of the own organization.
And, of course, you share and live the IKEA culture and values and have a genuine interest in home furnishing.
What you'll be doing day to day
Top priorities at Ingka the years to come are to ensure Happy Customers, Growing Market Share and OMNI channel profitability. To achieve this many countries have been starting to re-build existing stores with additional fulfilment capabilities. To secure a faster yet successful transformation we wish to strengthen our capacity in Business Navigation.
As a Project Business Navigator at Group Business Steering you will ensure a smooth and speedy deployment process of redesign projects by developing and steer the investments in the countries and capture learning from executed projects in the portfolio. You will collaborate with both countries, several Ingka Group functions such as Group Expansion and Group Customer Fulfilment and especially the re-design team at Group Customer Fulfilment. The overall assignment is to secure a smooth and speedy deployment process of redesign projects in countries from a BN/Finance perspective. We believe there are many opportunities in simplifying ways of working and how we steer our investments.
More specifically, this means you will:
- Support the countries in creating the business cases for redesign projects
- Build up methodology for taking good Business Case assumptions and doing follow ups to verify and adjust the Business Case assumptions
- Work on follow ups for the development projects providing sufficient calculation base for further roll out
- Do above not only for automation projects as important are the “small/smart” design layout projects (step 2-4)
- Evaluate a full store, Market Area or country impact of our redesign activities. (what gives benefits to Customer Fulfilment might lead to additional effort in sales)
- Find and develop additional benefit elements to be put into the Business case model
o i.e how consider P&C culture elements like declining work force, costs of no staff available, recruiting and onboarding new staff, ergonomics costs …..
- Being part of the deployment support meeting revising the individual store project before going to decision forums (PIRC/REC) to enable a smooth process
- Interact and contribute to knowledge build up with country CFOs/Business Navigators
- Being active interaction point between the re-design team and country CFOs/ Business Navigators and into group functions
- Cooperate with Business Navigators of expansion to achieve a Sisan project ROI follow up
- Lead the work how we can create financial incentives to the market managers welcoming store fulfilment and not see it as burden.
You will be based in Malmo and will report to Group Business Steering Business Partner for Group Customer Fulfilment.
Send your application, written in English and consisting of a cover letter and CV. Visa mindre

Transformation Communication Specialist

Why we will love you We are on a journey to make IKEA more affordable, accessible, and sustainable. We will be closer to where people are, go fully digital hand-in-hand with services, become circular, and take a stand on equality. And that’s just to name a few. To enable this new IKEA, we lead several change programes – transformations – and we are now looking for a new colleague to join our Transformation Communications Team. This person will, through cha... Visa mer
Why we will love you
We are on a journey to make IKEA more affordable, accessible, and sustainable. We will be closer to where people are, go fully digital hand-in-hand with services, become circular, and take a stand on equality. And that’s just to name a few.
To enable this new IKEA, we lead several change programes – transformations – and we are now looking for a new colleague to join our Transformation Communications Team. This person will, through change communication, support different parts of the business through these exciting times! This is a temporary role for two years with a possibility of extension.
We are looking for someone passionate about supporting change through holistic and effective communication. We believe that you enjoy driving “change in the unknown” and like to build and maintain relationships with many colleagues and teams. You have an open and transparent approach to communication, can “fill in the gaps” where needed, and support others as we learn and adapt to the ever-changing reality. You lean into a challenge and approach complex situations with an open and flexible mindset, while maintaining a both caring and professional approach. You constantly seek better ways to inspire and clarify a vision and you get energized by the diversity and fast pace that is our retail environment.


For this role you will need to bring the following:
Experience in professional communication work.
Ability to translate strategic business decisions into clear and inspiring. communication plans, messages, and material.
Experience in managing stakeholders at various levels.
Ability to shift focus from strategic to tactical to practical tasks.
Strong emotional and social intelligence.
Fluent English skills, spoken and written.
Experience in change communication and the retail world is a plus.

A day in your life with us
In this position your overall scope is to support and enable successful transformations through world-class communications. You will coach and support leaders and co-workers in strategic and/or change communication while understanding the receiver's perspective and the complexity of change. You contribute to our open and sharing climate, always being a role model of the IKEA values where our co-workers are informed, engaged, and empowered.


This means that you will:
Be responsible for supporting change communication in one or more areas.
• Be responsible for planning, developing, executing, and following up on relevant communication material.
• Ensure alignment with key stakeholders, as well as the overall Ingka Business Transformation agenda.
Collaborate closely with communication colleagues in different countries throughout IKEA, other global communication teams as well as Centres of Expertise



Together as a Team
IKEA offers well-designed, functional, affordable, high-quality home furnishing, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people. IKEA was founded in Sweden in 1943.


ABOUT INGKA GROUP


With IKEA retail operations in 31 markets, Ingka Group is the largest IKEA retailer and represents about 90% of IKEA retail sales. It is a strategic partner to develop and innovate the IKEA business and help define common IKEA strategies. Ingka Group owns and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. It has three business areas: IKEA Retail, Ingka Investments, and Ingka Centres. Ingka Group offers an exciting and empowering work environment in a global context. You have exceptional opportunities to grow and develop together with us.


Find out more: www.ingka.com
ABOUT INGKA GROUP COMMUNICATIONS
We strongly position IKEA as a truly meaningful and trusted brand in people’s hearts and minds, with a focus on us as a retailer and our positive societal impact. At the same time, we enable IKEA to be perceived as a unique, meaningful, and trusted brand and company.


About Transformation Communications Team
You will belong to team of 13 enthusiastic and ambitious transformation communicators, who love doing things together. We lead and secure ?an aligned, coordinated, and synchronized Business Transformation Communication across Ingka Group.?
We work in a hybrid environment, with all the tools needed, and many colleagues are located in different countries. But since we think magic happens when we are together in our vibrant office – Hubhult in Malmö – most of our time is spent there.


Apply now!
Please send your application to [email protected].
We are looking forward to receiving your application, but no later than May 13, 2023. Please send your application in English.
We look forward to get to know you! Visa mindre

Planning Specialist (Shop Design)

Who you are: We are looking for someone who is passionate about creating the future of IKEA! If you get energized by driving business growth and contributing to the overall success and results through collaboration – this might be the perfect opportunity for you! To be successful in this role, we believe you have: • minimum 5 years working with home furnishing and retail design solution development and extended knowledge about how to contribute to quali... Visa mer
Who you are:
We are looking for someone who is passionate about creating the future of IKEA! If you get energized by driving business growth and contributing to the overall success and results through collaboration – this might be the perfect opportunity for you!
To be successful in this role, we believe you have:
• minimum 5 years working with home furnishing and retail design solution development and extended knowledge about how to contribute to quality requirements/standards in the planning process
• Knowledge of the Retail Establishment Process
• Experience in home furnishing the IKEA way (living situations, style groups, store communication, furnishing with light)
• Knowledge how to strengthen the uniqueness of the IKEA identity in range presentation and throughout the layout
• An understanding of the trends that influence home furnishing, retail design, and communication
• Insight into customers' living situations in different areas around the world and customer shopping and buying behavior in a multichannel retail landscape
• Methods for optimization of commercial square meters, and for presenting the range using store media and store layout as commercial tools
• Preferred knowledge of Revit
Responsibilities:
As a Planning Specialist you will secure that deliverables for new Customer Meeting Points are documented and ready to be used for implementation in market organizations based on set requirements. ?Proactively work with developing working process and competence to support efficient quality assurance. You will secure planning of CMPs that present the range in a vital, inspiring way fitting the many's needs and enabling access to the whole range in the multichannel retail world of IKEA.
More specifically, you will:
Contribute setting quality requirements/standards
Secure efficient way of working, for securing quality checks throughout the planning process?
Closely collaborate with superusers, functional leaders and overview planners to improve and implement learnings from projects delivered.?
Coach and support planning specialist during planning and secure feedback and learnings from projects are shared.?
Coach quality team in projects (planning specialist) performing quality checks.?
Conduct final quality review of detailed drawings before handover with focus on carpentry, electrics, measurements
Secure actions are taken based on learnings to continuously improve and simplify process.?
Secure deliverables are documented and ready to be used for implementation in market organizations based on set requirements.?
Together with Planning team leader secure timely quality checks based on overall project timeline.?
Proactively transfer of knowhow to planning specialist.?
Constantly communicate status and progress with a clear focus on Low cost expansion. Visa mindre

Transformation Communication Specialist

We are on a journey to make IKEA more affordable, accessible, and sustainable. We will be closer to where people are, go fully digital hand-in-hand with services, become circular, and take a stand on equality. And that’s just to name a few. To enable this new IKEA, we lead several change programes – transformations – and we are now looking for a new colleague to join our Transformation Communications Team. This person will, through change communication, su... Visa mer
We are on a journey to make IKEA more affordable, accessible, and sustainable. We will be closer to where people are, go fully digital hand-in-hand with services, become circular, and take a stand on equality. And that’s just to name a few.
To enable this new IKEA, we lead several change programes – transformations – and we are now looking for a new colleague to join our Transformation Communications Team. This person will, through change communication, support different parts of the business through these exciting times! This is a temporary role for two years with a possibility of extension.
?Why we will love you
We are looking for someone passionate about supporting change through holistic and effective communication. We believe that you enjoy driving “change in the unknown” and like to build and maintain relationships with many colleagues and teams. You have an open and transparent approach to communication, can “fill in the gaps” where needed, and support others as we learn and adapt to the ever-changing reality. You lean into a challenge and approach complex situations with an open and flexible mindset, while maintaining a both caring and professional approach. You constantly seek better ways to inspire and clarify a vision and you get energized by the diversity and fast pace that is our retail environment.


For this role you will need to bring the following:
Experience in professional communication work.
Ability to translate strategic business decisions into clear and inspiring. communication plans, messages, and material.
Experience in managing stakeholders at various levels.
Ability to shift focus from strategic to tactical to practical tasks.
Strong emotional and social intelligence.
Fluent English skills, spoken and written.
Experience in change communication and the retail world is a plus.



A day in your life with us
In this position your overall scope is to support and enable successful transformations through world-class communications. You will coach and support leaders and co-workers in strategic and/or change communication while understanding the receiver's perspective and the complexity of change. You contribute to our open and sharing climate, always being a role model of the IKEA values where our co-workers are informed, engaged, and empowered.
This means that you will:
Be responsible for supporting change communication in one or more areas.
Be responsible for planning, developing, executing, and following up on relevant communication material.
Ensure alignment with key stakeholders, as well as the overall Ingka Business Transformation agenda.
Collaborate closely with communication colleagues in different countries throughout IKEA, other global communication teams as well as Centres of Expertise



Together as a Team
IKEA offers well-designed, functional, affordable, high-quality home furnishing, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people. IKEA was founded in Sweden in 1943.


ABOUT INGKA GROUP
With IKEA retail operations in 31 markets, Ingka Group is the largest IKEA retailer and represents about 90% of IKEA retail sales. It is a strategic partner to develop and innovate the IKEA business and help define common IKEA strategies. Ingka Group owns and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. It has three business areas: IKEA Retail, Ingka Investments, and Ingka Centres. Ingka Group offers an exciting and empowering work environment in a global context. You have exceptional opportunities to grow and develop together with us.


Find out more: www.ingka.com


ABOUT INGKA GROUP COMMUNICATIONS


We strongly position IKEA as a truly meaningful and trusted brand in people’s hearts and minds, with a focus on us as a retailer and our positive societal impact. At the same time, we enable IKEA to be perceived as a unique, meaningful, and trusted brand and company.


About Transformation Communications Team
You will belong to team of 13 enthusiastic and ambitious transformation communicators, who love doing things together. We lead and secure ?an aligned, coordinated, and synchronized Business Transformation Communication across Ingka Group.?
We work in a hybrid environment, with all the tools needed, and many colleagues are located in different countries. But since we think magic happens when we are together in our vibrant office – Hubhult in Malmö – most of our time is spent there.


Apply now!
If you have any questions about the actual recruitment process, please contact Caroline Markusson at [email protected]. If you have job specific questions, please contact Ulrika Rask Lindholm, recruiting manager, at [email protected].


We are looking forward to receiving your application, but no later than March 15, 2023. Please send your application in English. Due to GDPR we can only accept applications from the system. We look forward to get to know you! Visa mindre

Public Affairs and Advocacy Manager

Ansök    Feb 6    Ingka Services AB    PR-chef
Why we will love you In a rapidly changing world and communication landscape, our team of Public Affairs and Advocacy within Group Communication is influencing global policy and regulation. All in line with our IKEA values! You will be responsible for ensuring that our Public Affairs, Advocacy and EU Affairs are high performing teams and secure the activist advocacy approach for Ingka with a clear connection to the business. Your focus will be on all the t... Visa mer
Why we will love you
In a rapidly changing world and communication landscape, our team of Public Affairs and Advocacy within Group Communication is influencing global policy and regulation. All in line with our IKEA values!
You will be responsible for ensuring that our Public Affairs, Advocacy and EU Affairs are high performing teams and secure the activist advocacy approach for Ingka with a clear connection to the business. Your focus will be on all the topics that are anchored in our business strategies, climate and equality to mention some.


With that said, are you:


Passionate about communication, public affairs, and advocacy?
Motivated about leading, inspiring, and influencing people?
Driven by business and the connections with the social impact topics?



We also see that you bring the following proven experience to the table:
Advanced training and education in strategic communication.
10+ years of working within public affairs and advocacy.
5 + years of working as a manager within Public affairs and advocacy, globally.
Leadership and influencing in a constantly changing environment. Development of creative insights.
Crisis communication management.
Strategic business planning.



If this sounds like it could be a fit for you, then continue reading and apply if this challenge sparks your interest!
A day in your life with us
You will be the direct leader of three managers within our Public Advocacy, EU and Public Affairs and indirect for the team of 21 colleagues in the Public Affairs & Advocacy team. You will be the Global lead and local point for the Public Affairs & Advocacy & EU Affairs team and accountable for the direction development of the PA network in retail countries.
As a part of the Communication Management Team within Ingka, you will feed back learnings into the key decision-making bodies such as our Management Board and Group Management of Ingka.
In this role, you will ensure that we have a high level of support and steering of Ingka Retail markets, senior managers, and other group functions. On the Public Affairs & Advocacy agenda, you will develop capabilities including the contribution to the development of Country Managers.
To be specific this means you will:
Be accountable for all communication within and from the global Public Affairs & Advocacy team.
Develop and deliver the global Public Affairs & Advocacy agenda, both in Group level and in all retail countries.
Secure effective alignment of Public Affairs & Advocacy objectives and plans with business goals.
Monitor geopolitics and relevant regulatory and non-regulatory developments globally.

• Engage Group Management and our Management Board by advocating strategically relevant positive societal impact topics across all IKEA Retail countries.
Participate in the Global Crisis Management Team by providing input from a Public Affairs and geopolitical perspective.
Together as a Team
ABOUT INGKA GROUP
With IKEA retail operations on 32 markets, Ingka Group is the largest IKEA retailer and represents about 90% of IKEA retail sales. It is a strategic partner to develop and innovate the IKEA business and help define common IKEA strategies. Ingka Group owns and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. It has three business areas: IKEA Retail, Ingka Investments and Ingka Centres. Read more on www.ingka.com.


ABOUT GROUP COMMUNICATION
We contribute to the development and transformation?of Ingka by ensuring we all lead with communication. At the same time, we enable IKEA to be perceived as a unique, meaningful, and trusted brand and company.
This role is based in Malmö and you will report to the Global Communication Manager of Ingka.
Questions and support? Let's connect!
If you have questions regarding the recruitment process, please get in touch with Recruiter Caroline Markusson at [email protected]
Please send in your application, consisting of a CV and a motivational letter, as soon as possible but not later than 20th of February 2023.
We look forward to getting to know you! Visa mindre

Planning Specialist (Shop Design)

Who you are We are looking for someone who brings experience in Retail Shop Design and is passionate about creating the future of IKEA! If you get energized by driving business growth and contributing to the overall success and results through collaboration – this might be the perfect opportunity for you! To be successful in this role, we believe you have: • minimum 5 years working with home furnishing and retail design solution development • Experience in... Visa mer
Who you are
We are looking for someone who brings experience in Retail Shop Design and is passionate about creating the future of IKEA! If you get energized by driving business growth and contributing to the overall success and results through collaboration – this might be the perfect opportunity for you!
To be successful in this role, we believe you have:
• minimum 5 years working with home furnishing and retail design solution development
• Experience in Rough layouts and Fine planning, preferably as a leader in your competence area
• Knowledge of the Retail Establishment Process
• Experience in home furnishing the IKEA way (living situations, style groups, store communication, furnishing with light)
• Knowledge how to strengthen the uniqueness of the IKEA identity in range presentation and throughout the layout
• An understanding of the trends that influence home furnishing, retail design, and communication
• Insight into customers' living situations in different areas around the world and customer shopping and buying behavior in a multichannel retail landscape
• Methods for optimization of commercial square meters, and for presenting the range using store media and store layout as commercial tools
• Preferred knowledge of Revit
You need the ability to design retail spaces and solutions using new methods, digital systems, and processes to improve performance. You have a creative mindset with the power to encourage innovative ideas and new value-adding perspectives that will develop our business and challenge common ways of working.
Your responsibilities
As Planning Specialist Shop Design, you are responsible for planning retail spaces and solutions for new Customer Meeting Points (CMPs) and major rebuilds based on our most recent home furnishing and merchandising solutions. You will secure planning of CMPs that present the range in a vital, inspiring way fitting the many’ s needs and enabling access to the whole range in the multichannel retail world of IKEA.
More specifically, you will:
• contribute to designing retail spaces and solutions to become visually attractive and drive sales, based on the customer journeys of the new CMP, based on market input and local needs
• contribute to creating inspiring presentation solutions that reflect a wide variety of styles and price levels and life-at-home activities with seasonal relevance connected to the commercial activities
• provide design solutions that are documented and ready for implementation by market organizations
• support the commercial team by providing information on the planned range and products for all design solutions
• provide information on all merchandise equipment and other support elements for turn-key implementation
• ensure efficient CMPs that present the range in a vital, inspiring way fitting the needs of the many and that enable access to the whole range in the multichannel retail world of IKEA
• create solutions that are adapted to the efficient daily operation of the CMPs
• be at the forefront of new solutions and new technology to optimize customer experience and efficiency of CMPs
• support the market implementation, learn about new projects, and share knowledge
• work across functions within Ingka Group and collaborate with other IKEA units
• drive an open and sharing climate, being a role model of the IKEA values
• be adaptable and a self-starter while working in a fast-paced environment. Visa mindre

Shop Design Leader

Why we will love you As a person, you are motivated to exceed customer expectations and drive business growth by creating a seamless shopping experience for the many people. You are eager to create the future IKEA and curious about city life and the many people living there. You get motivated by finding new ways through co-creation with colleagues and other IKEA units and inspired by working together in an ever-changing multi-dimensional environment. To be... Visa mer
Why we will love you
As a person, you are motivated to exceed customer expectations and drive business growth by creating a seamless shopping experience for the many people. You are eager to create the future IKEA and curious about city life and the many people living there. You get motivated by finding new ways through co-creation with colleagues and other IKEA units and inspired by working together in an ever-changing multi-dimensional environment.
To be successful in this role, we believe you have:
• 5 years experience developing businesses and delivering results within home furnishing and retail design solution
• Advanced training in retail design, visual merchandising, Layout as a tool, planning, or equivalent
• Excellent knowledge of Revit
• Experience implementing the Retail Establishment Process in a multichannel customer journey
• Knowledge of Ingka Group strategies, priorities, and strategic expansion planning process
• Methods for presenting the range and service range using store media, display techniques, and store layout as commercial tools
• Good understanding of trends that influence home furnishing, retail design, and communication
• Knowledge of customers living situations in different areas around the world
You bring excellent leadership and communication skills and know how to make decisions with speed and simplicity. With IKEA concept, brand objectives, and values in mind, you take a holistic view of our global organization and identify business opportunities by collaborating with stakeholders and implementing change initiatives.
Your responsibilities
As a Shop Design Leader, you will be responsible to design retail spaces and home furnishing solutions for new customer meeting points and major rebuilds based on our most recent home furnishing and merchandising solutions. You will explore efficient ways to plan smarter and drive low-cost expansion from rough to fine planning.
More specifically, you will:
• Support the planning teams in Central Planning Hub in the field of Shop Design, to contribute to CMPs that present the range in an inspiring way that enable access to the whole range in the multichannel retail world of IKEA.
• Create inspiring presentation solutions that reflect a wide variety of styles and price levels and life-at-home activities with seasonal relevance connected to the commercial activities
• Support the planning teams in the use of global tools, proven solutions, and best practices when needed, and adjust the global solutions to be locally relevant.
• Contribute to a large portfolio of projects, in the design of CMP solutions in order to strengthen the brand, secure an outstanding customer experience, grow sales and broaden the customer base.
• Be at the forefront of new solutions and technology in order to optimize customer experience and operational efficiency of CMPs.
• Contribute to a convenient and seamless shopping experience and create an attractive atmosphere with a relevant commercial offer for the many.
• Lead work across functions within Ingka Group and collaborate with other IKEA units
• Drive an open and sharing climate, being a role model of the IKEA values
• Lead positive change, and contribute to building a more unique, inclusive, and accessible IKEA - guided by the People and Planet Positive commitments.
This is a permanent position based in Malmö, Sweden and reports to the Retail Solutions Planning Manager. Visa mindre

Shop Design Leader

Why we will love you As a person, you are motivated to exceed customer expectations and drive business growth by creating a seamless shopping experience for the many people. You are eager to create the future IKEA and curious about city life and the many people living there. You get motivated by finding new ways through co-creation with colleagues and other IKEA units and inspired by working together in an ever-changing multi-dimensional environment. To be... Visa mer
Why we will love you
As a person, you are motivated to exceed customer expectations and drive business growth by creating a seamless shopping experience for the many people. You are eager to create the future IKEA and curious about city life and the many people living there. You get motivated by finding new ways through co-creation with colleagues and other IKEA units and inspired by working together in an ever-changing multi-dimensional environment.
To be successful in this role, we believe you have:
• 5 years experience developing businesses and delivering results within home furnishing and retail design solution
• Advanced training in retail design, visual merchandising, Layout as a tool, planning, or equivalent
• Excellent knowledge of Revit
• Experience implementing the Retail Establishment Process in a multichannel customer journey
• Knowledge of Ingka Group strategies, priorities, and strategic expansion planning process
• Methods for presenting the range and service range using store media, display techniques, and store layout as commercial tools
• Good understanding of trends that influence home furnishing, retail design, and communication
• Knowledge of customers living situations in different areas around the world and IKEA's multichannel shopping experience
You bring excellent leadership and communication skills and know how to make decisions with speed and simplicity. With IKEA concept, brand objectives, and values in mind, you take a holistic view of our global organization and identify business opportunities by collaborating with stakeholders and implementing change initiatives.
Your responsibilities
As a Shop Design Leader, you will be responsible to design retail spaces and home furnishing solutions for new customer meeting points and major rebuilds based on our most recent home furnishing and merchandising solutions. You will explore efficient ways to plan smarter and drive low-cost expansion from rough to fine planning.
More specifically, you will:
• Support the planning teams in Central Planning Hub in the field of Shop Design, to contribute to CMPs that present the range in an inspiring way that enable access to the whole range in the multichannel retail world of IKEA.
• Create inspiring presentation solutions that reflect a wide variety of styles and price levels and life-at-home activities with seasonal relevance connected to the commercial activities
• Support the planning teams in the use of global tools, proven solutions, and best practices when needed, and adjust the global solutions to be locally relevant.
• Contribute to a large portfolio of projects, in the design of CMP solutions in order to strengthen the brand, secure an outstanding customer experience, grow sales and broaden the customer base.
• Be at the forefront of new solutions and technology in order to optimize customer experience and operational efficiency of CMPs.
• Contribute to a convenient and seamless shopping experience and create an attractive atmosphere with a relevant commercial offer for the many.
• Lead work across functions within Ingka Group and collaborate with other IKEA units
• Drive an open and sharing climate, being a role model of the IKEA values
• Lead positive change, and contribute to building a more unique, inclusive, and accessible IKEA - guided by the People and Planet Positive commitments.
This is a permanent position based in Malmö, Sweden and reports to the Retail Solutions Planning Manager. Visa mindre

ASSET MANAGEMENT LEADER – INGKA REAL ESTATE, INGKA GROUP

WHY WE WILL LOVE YOU Simply because you take the lead within the area of Asset Management, develop and implement standards, guidelines, methods, tools, sustainability best practices and innovation to ensure delivery of safe, compliant, sustainable and innovative property solutions that meet the needs of the business and the many people. You actively support our organization to maintain and secure that our properties are kept in relevant shape for the busin... Visa mer
WHY WE WILL LOVE YOU
Simply because you take the lead within the area of Asset Management, develop and implement standards, guidelines, methods, tools, sustainability best practices and innovation to ensure delivery of safe, compliant, sustainable and innovative property solutions that meet the needs of the business and the many people. You actively support our organization to maintain and secure that our properties are kept in relevant shape for the business.
You are stimulated by creative ideas and perspectives that add value. Leading others from a global perspective/leading a global topic and managing to reach out is something you like and have experience from. Since you will be working in a global context with different clusters it is important that you love building relationships – both remotely and in real meetings. Ingka is constantly changing, and we always need to be ready to do changes in our ways of working or doing business. Therefore, you are someone who enjoys working with change management, have experience with it, and how to manage stakeholders.
We are looking for someone who has:
• Legal education within asset management
• Knowledge of how to work with public administrations, to optimize land usage in terms of technical and authority aspects of infrastructure, protection, and use of environment, planning and permitting.
• Knowledge of how to assess and mitigate risks in a business environment.
• Leadership/project management skills.
• Experience from working in a global organization.
Last, but not least – you are a true ambassador for IKEA culture and values. You always keep the values at heart when making decisions and influencing others in a positive way.
YOUR RESPONSIBILITIES
Lead in delivering safe, compliant, sustainable, and innovative property solutions – with Democratic design and life cycle cost on top of our mind. You actively maintain and secure that our properties are kept in relevant shape for the business together with the correct stakeholders. Provide guidance, support, documentation, training, minimum requirements, best practices and alternatives to the global organization. Communicate in English both spoken and written, in an adaptive way to get your message across in a clear and humble way.
Job-specific key tasks and responsibilities
• Deliver support and guidance to clusters and countries related to Asset management topics and tasks.
• Work proactively with divestment, portfolio management, rebuilds, permits management and optimisation of Ingka properties including analyses and identifying opportunities, preparation of the legal scheme of divestment and materials for decision making, in cooperation with countries/clusters.
• Development, monitoring and proactively working with countries to develop and maintain the database for all Ingka properties.
• Responsible for leading and coordinating within assigned key competence area, the delivery of training content learning solutions and tools with the general purpose of developing the overall asset competence in Ingka in cooperation with relevant stakeholders and supporting functions to identify learnings, thereby improving in-house knowledge, and the performance on subsequent projects.
• Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
• Within competence area lead the work and coordinate with internal stakeholders to ensure that specifications, standards, manuals etc. relating to Asset management are consistent with other Ingka documentation, correctly reflects current business needs and are implemented in the cluster Real Estate organisations.
• Support cluster organisation with questions related to Asset management, in the context of each cluster organisation having direct responsibility for executing its business within the frameworks developed by Group Real Estate.
We offer you a multicultural environment where there will always be room for you to grow -both as a professional and as an individual. Ingka Group has a strong culture with values in center. We trust in our co-workers to make sound decisions and know we will get so much good in return because of that.
This role is located in Malmö and you will report to the Real Estate Development Manager, Group Real Estate.
ABOUT THIS WORK AREA
Group Real Estate - As engaged, open-minded, and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the Ingka real estate portfolio. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business so that we can provide a safe and healthy environment for all co-workers and customers. Visa mindre

SUPERUSER - GROUP REAL ESTATE

Ansök    Jan 27    Ingka Services AB    Systemansvarig
SUPERUSER - GROUP REAL ESTATE As engaged, open minded and curious experts in all parts of the Real Estate business we take responsibility for the real estate business at Ingka as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the Real Estate portfolio in Ingka. We take the l... Visa mer
SUPERUSER - GROUP REAL ESTATE
As engaged, open minded and curious experts in all parts of the Real Estate business we take responsibility for the real estate business at Ingka as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the Real Estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business.
Your responsibilities
As a superuser you will be an ambassador of the global process.
You will deliver support, guidance and training to the clusters and countries related to the process and order solutions steered by Group Real Estate. You will do that by developing and implementing standards, guidelines, and methods for how to use the Real Estate order solutions.
Some of your daily activities will be to:
• Understand and modify digital systems and solutions. Perform some configuration activities.
• Coordinate and implement changes to the processes, ways of working and solutions
• Secure that the solution is utilized in a proper way to make use of its full potential.
• Create reporting regarding adoption and use of the system as well as user satisfaction.
• Cooperate with Business Solution to raise improvements and adaptation for changing business needs. • Capture, analyze, document, trace, priorities and agree on requests and needs from the countries and feed back to Business Solutions
• Actively keep updated regarding the solutions potential
• Secure training process to ensure the country/cluster superusers and end-users are confident in their role; at the same time secure process for updating training material
• Work in close connection with the different functions in Real Estate to capture business requirements and future developments needed.
• Support with testing activities and sign off user acceptance test
• Responsible for securing data quality and performance on a day-to-day basis
As you can understand, there will be much more for you to do in this position, but this is what we start with.
The Superuser is placed in Malmö, Sweden and you will report to the Controlling and Operations Manager. Visa mindre

Climate Specialist

WHO YOU ARE You are a passionate expert in reducing our climate footprint so that Ingka Group has a positive impact on the climate and our planet. We are looking for purpose-led specialists for the Climate Team, reporting to the Climate Manager. You will be a key player in delivering our purpose to balance economic growth and positive social impact with environmental protection and regeneration. To be successful in this role, you have: • Advanced knowled... Visa mer
WHO YOU ARE
You are a passionate expert in reducing our climate footprint so that Ingka Group has a positive impact on the climate and our planet.
We are looking for purpose-led specialists for the Climate Team, reporting to the Climate Manager. You will be a key player in delivering our purpose to balance economic growth and positive social impact with environmental protection and regeneration.
To be successful in this role, you have:
• Advanced knowledge of how to balance and navigate environmental, social, and economic aspects of the business with the purpose of generating growth within the limits of the planet
• Strong collaboration skills – you seek collaboration cross-functionally to reach the highest possible impact and build strong and trustful relationships on different levels inside and outside IKEA
• A proven track record of interdependent leadership skills – you can communicate a broad understanding of strategic goals and objectives and take action across the business in order to achieve results through others
• Comprehensive knowledge in the area of Climate with up-to-date knowledge of the latest trends and research, ideally in one or more of the following areas: Energy and CO2 and/ or Climate Finance
• Broad knowledge of how to influence policy and regulation, and how to lead strategic advocacy and communication
• Higher education in climate or similar
At IKEA, you are welcome no matter where you come from, what you believe, and what you look like. We do not care how you furnished your home. We are interested in you simply because you are you. Our different views, backgrounds, and personalities make us better understand our customers, give us more work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.


YOUR RESPONSIBILITIES
You will be responsible for developing and facilitating the Ingka strategic direction across a number of different topic areas within the Climate Team. You will facilitate our cross-company commitments, ultimately helping us to deliver to our People & Planet Positive 2030 ambitions.
More specifically, you will:
• Develop, implement, and maintain guiding principles, policies, and business requirements for Climate, aligned and up to date with current legislation
• Assess and propose prioritized topics to business development and innovation roadmap and other deliveries, contributing to the Climate strategic agenda, based on identified challenges and opportunities. Inspire the business to take action in the right areas.
• Facilitate the clarification of roles and responsibilities across the organization to deliver the Climate strategic direction and ensure ownership at the right levels
• Provide insights and expertise to the development of a long-term strategic engagement that contributes to our overall objectives across all parts of the business
• Provide insights and expertise to the Performance & Reporting team in order to secure high-quality analysis and reporting
• Provide expert advice in Climate to proactively support the business and senior management with directions, tools, measurements, and knowledge
These roles are permanent positions and will be located in Sweden (Malmö).


OUR TEAM WITHIN IKEA
At the heart of our business are people. We look after each other and we work through questions and challenges together. As part Group Sustainability, our purpose is to enable Ingka Group to?transform into?a resilient and?people and planet positive?business?by 2030 by?providing?strategic direction?and facilitating the integration?of?sustainability leadership across our?three business areas.


QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have any questions about the process, please contact the Recruiter Julia Schnittger at [email protected].
Please note that due to GDPR reasons we do not accept applications by email, and we want you to send us your application (CV and cover letter) in English no later than 11th of February 2023.
Studies show that members of underrepresented communities do not apply for jobs unless they are 100% “qualified”. If this is part of the reason you hesitate to apply, we would like to consider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application. [From: “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014]
We will be interviewing continuously and are looking forward to hearing from you! Visa mindre

Localisation Programme Leader

WHO YOU ARE We believe that to feel motivated in this role you need to have a strong passion for lifestyle, home furnishing, and modern retail. You always strive to find better ways of working, and in that mindset also stay open to our ever-changing business. To drive an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged, and empowered is also something to strive for every day. A big part of your work... Visa mer
WHO YOU ARE
We believe that to feel motivated in this role you need to have a strong passion for lifestyle, home furnishing, and modern retail. You always strive to find better ways of working, and in that mindset also stay open to our ever-changing business. To drive an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged, and empowered is also something to strive for every day.
A big part of your work will be collaborating both independently and interdependently within the communication network and cross functions with different languages and diverse cultures. How exciting! We are also confident that the mix of strategic thinking and turning communication theory into practice is something you consider second nature.
Besides your passions, we also like you to have…
• Bachelor’s or Master’s degree in Business management and administration or Linguistics field
• 5+ years’ experience in complex project/program management with focus on localisation/translation
• Previous experience working and leading in times of change and transformation
• Experience managing and growing a team
• Extensive working experience in cross cultural context is a plus
Furthermore, if you are skilled in…
• Localization trends, tools, and systems
• Ability to work with a multitude of internal and external stakeholders to create the best possible experience for our customers
• Ability understand the diversity of the market to add value both in the business and the functional competence dimension
• Ability to understand the complexity of IKEA and Ingka businesses and the role of localization and communication as an integrated part of the business
• Directs effort to achieve long-term business objectives and outcomes
• Demonstrates excellent IKEA leadership and influencing skills Localization vendors management experience
• Time and Project and Time management skills, ability to multitask, highly organized
…we really think that this position could be a great opportunity and match for you!

A DAY IN YOUR LIFE WITH US
As a Localisation Programme Leader you are responsible to ensure that our customers, stakeholders, and co-workers have a native experience across all platforms. Further, you are ensuring all content and communication for the country aligns with IKEA tone of voice across all channels and according to the guidelines provided by the Franchisor. You are driving an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged, and empowered.
You are owning and driving the Localisation strategy in alignment with Ingka communication strategic plan and with the business growth agenda. You are partnering with key stakeholders across IKEA to define the cross-functional and cross-organisational dependencies on localisation and provide optimal solutions.
Some of your main responsibilities include:
• Leading, coaching and supporting the network of localisation specialists across 30 Ingka countries
• Stakeholder Management across Group Communication matrix and further Ingka functions
• Being responsible for localisation function’s future setup, succession planning, training needs and performance evaluation – guarantee a successful blueprint implementation
• Managing and reviewing performance of global localisation vendors and implementing centralized vendor strategy together with procurement
• Defining and implementing linguistic quality assurance framework across Ingka languages
• Selecting and driving adoption of relevant automation tools and technologies in localisation domain in collaboration with Digital
• In line with the Ingka Communication performance metrics, defining and implementing localisation metrics for reporting, monitoring, and evaluating the stakeholder satisfaction score
• Providing solutions and guidance to potentially challenging global localisation projects by participating at early stages of campaign conceptualization and ideation to drive a ‘global from the start’ mindset
• Being the ambassador for localisation knowledge and evangelise best practices and its value to the organisation
This role is an open-ended contract and will be located in Malmö, Sweden.

TOGETHER AS A TEAM
Our team is the voice of IKEA. We use words, pictures, and videos to tell the story about IKEA, to build our brand, and inspire people with our offer. We bounce ideas back and forth; we challenge each other, and we are crazy passionate about communication. Of course, we are also the ones who make sure to keep all our co-workers informed, engaged, and connected in a constantly changing business environment.

QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
We look forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible but no later than the 10th of December 2022. Visa mindre

Communication Business Partner

Who you are You are passionate about how communication enables better business results. You forge trustful relationships with people on all levels and you have excellent knowledge and ability to turn complex concepts and processes into simple, comprehensible, and relevant communication for different audiences. You understand the complexity of a business in a global company like IKEA and the important role communication plays within the business. You unders... Visa mer
Who you are
You are passionate about how communication enables better business results. You forge trustful relationships with people on all levels and you have excellent knowledge and ability to turn complex concepts and processes into simple, comprehensible, and relevant communication for different audiences.
You understand the complexity of a business in a global company like IKEA and the important role communication plays within the business. You understand what it takes from communication to lead a major business transformation effort impacting several dimensions of our business and you appreciate the mix of providing both strategic direction as well as having a hands-on approach when necessary. You communicate verbally, visually and in writing in an inspirational way with an IKEA tone of voice.
In this role you will closely partner with the business to ensure impactful communication, enabling business outcomes and results. From a strong business insight, you create and execute communication strategies & plans, in close alignment with business leaders, and engage various internal and external stakeholders, such as other global functions and country organisations. For this role we believe you have at least 10 years of both external and internal communication experience with solid experience of the retail reality and change management and are excellent in English, both written and oral communication skills. You have a passion for people and are excellent in leading and managing transformational change through communication with the business goals, users/customers and co-workers in focus.
We are a team of 10 Communication Business Partners in the ‘CFO’ (Chief Financial Officer) & Ingka Investments team. We develop communication strategies and tactics within the areas of Real Estate, Procurement, Finance, Risk & Compliance, Investments, Legal & Governance, Business Steering, Global Operations, Global Business Organisation and our Business Operation transformation. We reach results by working closely together with communication colleagues, business leaders, as well as many others in a cross functional approach.
Your responsibilities
1. As the Communication Business Partner for the Global Operations area – you are responsible to drive our movement on operational excellence, support transformations and growth of the IKEA business, through world class communication. In addition, you are a trusted communication advisor to the Leadership Team and coach and support leaders and co-workers with communication.
2. You will be a part of the Global Operations Leadership Team and lead the communication agenda for Global Operations.
3. You will lead effective communication both internally and externally and secure the communication process by defining, planning, executing and following up communication to relevant stakeholders. A big part of your assignment is to lead, develop, implement and support a variety of transformation initiatives with communications.
4. You will drive an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered.
This role is an open-ended contract and will be located either in Leiden, the Netherlands or Malmö, Sweden.
About this work area
IKEA offers well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for many people. IKEA was founded in Sweden in 1943.
ABOUT INGKA GROUP
Ingka Group is a strategic partner in the IKEA franchise system, operating around 400 IKEA stores including City Stores, and more than 70 IKEA Shops & Planning studios in 32 countries. These IKEA stores welcome hundreds of millions of visitors, and over 4.6 billion visits to IKEA.com and millions on the IKEA app. Our 47 Meeting Places (shopping centres) in 16 countries also welcome hundreds of millions of visitors. Ingka Group operates business under the IKEA vision - to create a better everyday life for many people by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford it. Visa mindre

Investment Manager

Ansök    Jan 10    Ingka Services AB    Business controller
What you'll need to have We are looking for you who are passionate about creating an IKEA fit for the future. You are motivated by increasing customer value and get energized by contributing to overall success and results through collaboration. Leading and developing people motivates you, just as much as working in an everchanging multi-dimensional environment. You get inspired by finding new ways through co-creation with colleagues and other units, and by... Visa mer
What you'll need to have
We are looking for you who are passionate about creating an IKEA fit for the future. You are motivated by increasing customer value and get energized by contributing to overall success and results through collaboration. Leading and developing people motivates you, just as much as working in an everchanging multi-dimensional environment. You get inspired by finding new ways through co-creation with colleagues and other units, and by living the IKEA culture and values.
We believe you have proven advanced training in business administration, finance, economics or equivalent and bring minimum 5 years’ experience in business steering or finance related field. You also have minimum 5 years of experience of developing businesses and delivering results as well as leading and influencing teams and managers. Moreover, we expect you to have experience from managing change in a complex business environment.
You bring:
• Extensive understanding of Ingka governance and performance, and broad business knowledge and cross functional understanding of IKEA Retail operations and process landscape
• Extensive knowledge of investment calculation and real estate investment principles and deep knowledge of IKEA retail accounting and business navigation processes
• Insights in project management and knowledge of how to implement change initiatives and manage stakeholders, as well as how to set direction, create and manage long-term goals and follow-up on KPI´s
• Good knowledge of Ingka Group strategies, priorities, and strategic expansion planning process
As a person you are able to lead and coach a team of co-workers and colleagues with strong inclusive and interpersonal skills and build relationships on trust. You have a strong analytical mindset and can prioritize and make decisions with speed and simplicity. You communicate with an inspirational touch following the IKEA tone of voice.


Your responsibilities
As our Investment Manager, you will lead, coach & develop a high performing team of 6-8 skilled leaders and analysts. With your strong interpersonal skills and by leading with the IKEA values at the core, you will be able to ensure an open and sharing climate in the team, enabling all members to share best practices with and across the organization.
You will be responsible to lead the Investment Management, and follow-up processes and assignments related to the Ingka Strategic Expansion plan and Ingka Expansion process landscape, to secure sustainable growth, profitability and operational excellence. You will be part of the Investment & Operations leadership team in Group Expansion.
In more detail, you will:
• Lead, develop, support and follow-up on Expansion Business Cases in new and existing markets.
• Lead and develop the assessments and reviews of Expansion business cases and Investment requests.
• Be responsible for the development of cost management working methods and tools and enable and ensure application in Expansion and Real estate investments.
• Collaborate with other IKEA units and represent Group Expansion in various forums and meetings, whilst building Competence Development by providing stakeholders training materials to ensure Expansion Business Case and Investment Request Expertise.
• Responsible for managing goal setting, KPIs, budgets and follow up of for Group Expansion.
This role is located in Malmö, Sweden and reports to Investment & Operations Manager.


About this work area
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning, enabling penetration of existing and new markets. We take the lead in the business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at the lowest cost, with an economy of scale and sustained profitability.


Apply now!
Studies show that members of underrepresented communities don’t apply for jobs unless they’re 100% “qualified”. If this is part of the reason you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.
From: “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014”.
If you have any questions related to the role, please reach out to the Hiring Manager Adam Petersson at [email protected]. If you have questions regarding the recruitment process, please feel free to contact the Recruiter Julia Schnittger ([email protected]).
We look forward to receiving your application in English as soon as possible but please no later than the 20th January 2023. A background check will be part of the recruitment process for the final candidate. Please note that we will be reviewing applications on a continuous basis.
We are looking forward to hearing from you! Visa mindre

HUMAN RIGHTS AND SOCIAL IMPACT SPECIALIST

Ansök    Nov 29    Ingka Services AB    Humanist, forskare
Who you are We are looking for a purpose lead specialist for the Human Rights and Social Impact team at the Hubhult Office in Malmö, reporting to the Human Rights and Social Impact Manager. You will be a key player in delivering to our purpose of balancing economic growth and?positive social impact with environmental?protection and regeneration. To be successful in this role, you have: Knowledge and experience in working with the implementation of the UN G... Visa mer
Who you are
We are looking for a purpose lead specialist for the Human Rights and Social Impact team at the Hubhult Office in Malmö, reporting to the Human Rights and Social Impact Manager. You will be a key player in delivering to our purpose of balancing economic growth and?positive social impact with environmental?protection and regeneration.
To be successful in this role, you have:
Knowledge and experience in working with the implementation of the UN Guiding Principles on Business and Human Rights and the OECD Guidelines on Multinational Enterprises.
Up-to-date knowledge of latest legislation, trends and research on human rights and social impact and access to a strong external network on the topics.
Strong collaboration skills, you seek collaboration cross functionally to reach highest possible impact and build strong and trustful relationships on different levels inside and outside IKEA.?
A proven track record of interdependent leadership skills – you can communicate a broad understanding about strategic goals and objectives and takes action and collaborates across the business in order to achieve results through others
Higher education in human rights law or similar, and experience working with human rights in a business context.
What you'll be doing day to day
You will be responsible for setting up and facilitating Ingka Group’s human rights due diligence strategy and enable integration into business processes. Together with the team, you will provide up to date?subject matter expertise? and continuously?develop insights &?competence?around Human Rights & Social Impact.
More specifically, you will:
Develop and perform human rights due diligence, in collaboration with business owners, as well as support with incidents raised in grievance processes.
Develop, implement, and maintain guiding principles, policies, and business requirements for Human Rights & Social Impact, aligned and up to date with current legislation.
Support on building awareness and understanding of business responsibility to respect human rights internally and externally with business partners
Identify challenges and opportunities in the area of Human Rights & Social Impact based on emerging topics, best practices, materiality and impact.
As a subject-matter expert, be an internal spokesperson for human rights topics
Work across the People & Planet Positive strategy teams to identify areas for collaboration and simplification that cut across the entire People & Planet positive strategy.
Together as a Team
At the heart of our business are people. We look after each other and we work through questions and challenges together. As part Group Sustainability, our purpose is to enable Ingka Group to?transform into?a resilient and?people and planet positive?business?by 2030 by?providing?strategic direction?and?facilitating the integration?of?sustainability leadership across our?three business areas.?
We are creating a new team within Group Sustainability to drive the strategic direction on human rights and social impact. If you want to be a part of this journey from the beginning and contribute to creating positive social impact, then come and join us. Visa mindre

Innovation Leader

Ansök    Nov 18    Ingka Services AB    Affärsutvecklare
Who you are Are you an entrepreneurial spirit who has experience from building, scaling and managing profitable new service businesses? Are you motivated to lead in the unknown and navigate in an ever-changing multidimensional environment? If yes, then maybe this is your next challenge! We are on an exciting journey of creating the future of Ingka Group to reach more of the many people, create more value and make IKEA better. We are exploring and expanding... Visa mer
Who you are
Are you an entrepreneurial spirit who has experience from building, scaling and managing profitable new service businesses? Are you motivated to lead in the unknown and navigate in an ever-changing multidimensional environment? If yes, then maybe this is your next challenge!
We are on an exciting journey of creating the future of Ingka Group to reach more of the many people, create more value and make IKEA better. We are exploring and expanding our business to fully engage and support the many people in their everyday life. We are now looking for an Innovation leader to strengthen our New Business and Innovation Area.
To thrive in this role, you have a strong track record of interdependent leadership to lead complex – transformative business agenda and deliver results through cross-competence teams. You have a strong commercial focus and genuine interest in consumer and customer experience. Furthermore, you also have an excellent mix of strategic and tactical ability to drive business development and innovation with agile ways of working. You aim to achieve growth results with a positive people & planet impact, both long and short term.
Building strong and trustful relationships on different levels, both outside and inside IKEA, motivates you. You are truly inspired by our vision to create a better everyday life at home for the many people and energized about creating an IKEA for the future through customer-centric design and revolutionary & disruptive innovation.
We believe you have:
- Senior proven experience of exploring, building, scaling, and managing new services, business, revenues models, work models and revolutionary solutions.
- Strong interdependent leadership capabilities and genuine interest for leading and collaborating with cross-competence team members and stakeholders to reach the highest possible impact.
-Passion for people’s life at home and in-depth knowledge of how technology can be applied to drive positive change.
- Ability to navigate between design thinking, agile and lean processes, or similar development & innovation methodologies.
- Solid experience managing high level complexity business transformations and projects.
Your responsibilities
In this role you will be responsible to lead and facilitate the creation of specific new services, business models, work models and revolutionary solutions within the innovation area to secure that Ingka and IKEA are in the forefront to meet the future challenges and opportunities. You will identify, lead, develop and empower the cross-competence team to ensure the right partners are onboard and contributing to ensure the creation of successful innovative solutions.
To be concrete this means that you will:
-Lead the development and creation of business cases, in accordance with the innovation process and methodology (IKEA Develop New Solutions approach) to secure approval and progress in line with requirements.
-Responsible to set goals and OKRs for the assigned initiatives together with cross-competence team to ensure shared commitment.
-Work together closely with internal partners to co-create exploration cases and ensure alignments and prioritization.
-Manage and adjust the end-to-end development process for assigned initiatives within scope (timing, budget and result) together with portfolio leaders to update and create necessary documentation for decision bodies.
-Responsible for decision on “stop/pause” and “accelerate”, as well as prioritization and for identifying, mitigating, and managing risks related to the initiatives.
Contribute and provide input to external acceleration programs, partnership, or ventures.
Together as a Team
As part of Group Strategy, Development and Innovation, New Business and Innovation department is leading the creation, development and innovation of new services, new viable business, new business models, new work models and innovative solutions to secure that Ingka and IKEA are in the forefront to meet the future challenges and opportunities.


Our way of working is built on inclusion and collaboration with internal subject matter experts, IKEA markets and external partners across the entire value chain. We are organized in empowered cross-competence teams with the innovation area at the center and applying self-organization and agile principles. The role is based in Malmö, and you will report to New Business & Innovation Area Manager.


Apply now!
To apply for this position, please make sure to answer this question in your Cover letter or attatched motivational letter:
Based on your experience from developing and innovating new services/business, please share with us your main take aways/learnings.
For more information about the role, reach out to hiring manager Mercedes Gutierrez at [email protected]


If you have any questions about the recruitment process, please reach out to recruiter Caroline Markusson at [email protected]


We look forward to reading your application and get to know you better! Visa mindre

Copy Team Leader

Ansök    Nov 24    Ingka Services AB    Copywriter
What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We are constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear n... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We are constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We are searching for a Copy Team Leader to join the all-new department – The Content Factory. If you are the right person for the job, you will become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers, and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected, and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.

WHO YOU ARE
You are experienced as a Copywriter, for a large agency or brand as well as you have experience in leading creative teams, directly or indirectly. But it is equally important that you are a hands-on kind of person who loves to bring your ideas to life and knows how to collaborate. If this sounds like you, we should definitely talk. And hopefully, you could become part of this bunch of people-centered creatives, who like to make great stuff but leave our egos at the door.
Further, what you need:
· Experience in leading creative teams, directly or indirectly
· Experience working in a high-volume production environment with tight deadlines
· 5+ years of experience working as a Copywriter, for a large agency or brand
· 5+ years of both internal and external communication experience
· Demonstrable writing skills with a strong portfolio
· Excellent in written and spoken English
· Preferred: Knowledge of IKEA brand, culture, and values

A DAY IN YOUR LIFE WITH US
In this role, you will work as a Copywriter but you will also lead a team of Copywriters and Storytellers. This means that you should feel confident with managerial tasks like encouraging development, handling succession, and securing a high-performing team. You are responsible to coordinate the work and acting as one of them where needed. You are securing and actively contributing to the creation of high-quality and low-cost written compelling stories and original content to support our business needs. You will work in close collaboration with other team leaders within the Content Factory, as well as with other stakeholders within the organisation, all to secure consistency in deliveries and ways of working.
As a Copy Team Leader you will lead and develop best practices and keep track of current global trends that will drive our business priorities and keep IKEA at the forefront. A job in the Content Factory means working both independently and interdependently with creative networks and cross functions. Here you will be part of a brilliant and friendly team who knows how to create solutions that represent the IKEA brand and our values. Solutions that will be great examples of IKEA tone of voice.
Some of your main responsibilities also include:
· Ensure the continuous development of the team members to remain ahead of organization’s competence needs in writing
· Support that the team delivers high-level quality campaigns and assets
· Develop and safeguard brand tone of voice in all contents produced by the team in the area of responsibility
· Lead and execute creative projects with copywriting, for all media, in collaboration with relevant internal and external stakeholders
· Create clear and persuasive communication ideas, that get the message across and create emotional responses representing excellent examples of IKEA Tone of Voice
· Monitor performance and taking actions to ensure the achievement of team goals
· Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimise existing resources
· Analyse the impact of created content, follow up on results, and transform insights into creative ideas and opportunities for the IKEA brand
· Actively work in collaboration with team members, and creatives within other functions as well as with other IKEA businesses, to create synergies and facilitate the achievement of common goals
This role is a permanent position and will be located in Malmö, Sweden.

WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!
We look forward to receiving your application in English until 4th of December 2022. As we will have interviews on a continuous basis, the position might be filled sooner. Visa mindre

AGILE TEAM COACH - GROUP COMMUNICATION

Why we will love you You are an agile believer and practitioner at heart, and you love to inspire, educate, and help implement agile at all levels but with a focus in individuals and teams. You are passionate about creating change and being a strong driving force in transforming teams and organisations to thrive with the help of an agnostic agile mindset and toolbox. Your broad experience from working with agile on all levels enables you to navigate in an ... Visa mer
Why we will love you
You are an agile believer and practitioner at heart, and you love to inspire, educate, and help implement agile at all levels but with a focus in individuals and teams. You are passionate about creating change and being a strong driving force in transforming teams and organisations to thrive with the help of an agnostic agile mindset and toolbox. Your broad experience from working with agile on all levels enables you to navigate in an ever-changing environment, and your entrepreneurial side will thrive in the journey of creating an even more agile and successful IKEA!
You have the ability to lead, coach, motivate, and influence teams particularly in complex and challenging environments, and lead the way by sharing best examples, principles and practices from other agile practitioners and methodologies. You also have strong problem-solving skills, are not afraid of getting your hands dirty, and are able to navigate through blockers and obstacles. Furthermore, you have good communication skills, and you have the ability to clearly inform, educate, and communicate with different sizes of audiences and channels.
For this role, we believe you have an expert level of understanding of agile ways of working for teams, and preferably also insights and experiences from how agile is being adopted in other sectors than IT, software development, and digital environment. You also have good knowledge of how to implement agile at scale, including how to manage cultural, behavioral, and value changes.
In your role, you feel confident as an agile practitioner and have extensive knowledge of the modern agile landscape of methodologies and schools of thought.
To be successful in this role you need to bring:
- Broad and deep experience of coaching and mentoring teams in agile ways of working in both theory and practice, and preferably some of it in other areas than IT, software, and digital organizations.
- Demonstrated ability to lead and coach a team of people.
- Proven experience in working with several agile frameworks and methodologies.
- Proven experience in using agile collaboration and planning tools.
A day in your life with us
As an Agile Team Coach in Group Communication, you are part of a small team that is spearheading a change journey for the organization as a whole and helping it to adopt an agile mindset, principles, and practices on all levels. You will together with the team be responsible to define and implement state-of-the-art, agnostic agile ways of working in teams and Group Communication as a whole – with the purpose of optimizing the business agility across the organization. You are providing expert knowledge about agile, and love to optimize efficiency and effectiveness for the benefit of the business, customers, and co-workers. You spend much of your time with one or several teams and help them elevate to become a high-performing team with motivated individuals that are happily engaged in their work.
Some of your main responsibilities include:
-Being responsible for providing coaching, guidance, and training towards co-workers within teams in Group Communication, as well as other stakeholders in the wider organization, to adopt, implement, and improve agile ways of working.
-Being responsible for day-to-day agile ways of working in one or several teams.
-Being responsible for ensuring collaboration and alignment among teams to secure engagement around shared business values and organizational objectives.
- Help building an internal community of agile champions and ambassadors within Group Communication that share information, skills, and learnings with a wider network in the IKEA universe.
- Help to implement relevant measurements and data-driven follow-ups of agile development activities in Group Communication.
This role is an open-ended contract and will be located in Malmö, Sweden.
Our team within IKEA
This role is within Communication Strategy, Development and Transformation that is a part of Group Communication. You will be in a team of two other Agile Team Coaches and will report to the Agile Coaching Leader of Ingka.
Questions and support? Let's connect!
To get to know you better we kindly want to ask you to answer the following questions in your Cover Letter or attached motivational letter:
1.What parts of the agile universe (frameworks, ideas, schools of thought) are you mostly inspired by?
2. What do you think is key when starting a new agile team?
If you have any questions regarding the position, please do not hesitate to contact the Hiring Manager, Tobias Nilsson at [email protected]. If you have any questions about the recruitment process please contact the Recruiter, Caroline Markusson at [email protected]
We look forward to receiving your application no later than the 30th of November 2022. Interviews are scheduled to the week of 49.
Due to GDPR we will only accept applications through our system and not directly to our e-mail.
We really look forward to get to know you! Visa mindre

People Planning Specialist

WHO YOU ARE Are you passionate about People Planning? Are you keen to protect our IKEA culture and values? Are you enjoying working in a vibrant and changing multidimensional environment? Then keep on reading because we are looking for you! We are recruiting a new People Planning Specialist for our team! To be successful in this role, we believe you have experience in Human Resources and/ or People Planning. You have knowledge of People Planning in large-... Visa mer
WHO YOU ARE
Are you passionate about People Planning? Are you keen to protect our IKEA culture and values? Are you enjoying working in a vibrant and changing multidimensional environment? Then keep on reading because we are looking for you!
We are recruiting a new People Planning Specialist for our team!
To be successful in this role, we believe you have experience in Human Resources and/ or People Planning. You have knowledge of People Planning in large-scale commercial organizations as well as of international People Planning standards, rules, and regulations. It is beneficial to have experience from a global matrix organization and/or participate in global projects as well as have a good knowledge of our IKEA concept, the IKEA brand identity, and the IKEA culture and values.
For this role, you need to have strong communication skills, and be able to communicate with stakeholders across the IKEA world. You need to be curious about our ways of working and motivated to improve and find new ways of working. You should be passionate about finding solutions for global problems and delivering high results to the business. Lastly, you should be end-user-oriented, understanding their problems, and willing and motivated to solve their issues to create a change for the co-workers in our organizations.
At IKEA, you are welcome no matter where you come from, what you believe, and what you look like. We are interested in you simply because you are you. Our different views, backgrounds, and personalities make us better understand our customers, give us more work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better and easier everyday life for the many people.


YOUR RESPONSIBILITIES
In this role as People Planning Specialist, you are working in our Centre of Expertise team, securing access to updated knowledge about market trends, latest developments, and best practices in People Planning. You are providing expertise in enabling the optimization of the People Planning processes across Ingka Group and acting as a subject matter expert and supporting the markets. You are initiating as well as supporting initiatives aiming at adapting and improving processes, tools, and systems. Your main stakeholders are in the countries; specifically the Service Offices and the Stores. You are responsible for building and maintaining relationships with country people planning teams and supporting them through coaching and sharing of best practices.
You are responsible to create and maintain supporting material (process descriptions, learning material, working methods etc.) that facilitates better People Planning. You are supporting continuous improvements within the Ingka Group in People Planning and you are contributing to development projects when needed as an expert within the field. Lastly, you are defining process requirements on solutions needed to deliver for the process and you are proactively seeking and gathering data-driven insights and translating that into actionable improvements, in collaboration with other Group Functions.
This is a permanent position and the location is by default Malmö (Hubhult Office) or Amsterdam (Amshult Office).

TOGETHER AS A TEAM
IKEA believes that people are at the heart of our business. That we create a better everyday life together by living our shared values and safeguarding our unique culture. To be able to create an inspiring IKEA experience we need to make sure our co-workers have the preconditions to meet our customers in the best possible way. The purpose of the People and Culture function is to secure the competence and organization to reach our business ambitions, and this is where you come in.


QUESTIONS AND SUPPORT? LET'S CONNECT!
For questions about the recruitment process, please contact recruiter Julia Schnittger at [email protected].
Please note that due to GDPR reasons we do not accept applications by email, and we want you to send us your application (CV and cover letter) in English no later than 27th of November 2022.
Studies show that members of underrepresented communities do not apply for jobs unless they are 100% “qualified”. If this is part of the reason you hesitate to apply, we would like to consider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application. [From: “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014]
We will be interviewing continuously and are looking forward to hearing from you! Visa mindre

Omnichannel Network Planning and Performance Analyst

Why we will love you We are on an exciting journey in transforming IKEA to become an omnichannel retailer. To support IKEA in achieving business objectives, Customer Fulfilment acts as a fully integrated, process-oriented organization with an end-to-end approach. The aim is to develop our business through people and deliver results across functions together with our partners. Do you want to be at the core of enabling major movements within our business? Ar... Visa mer
Why we will love you
We are on an exciting journey in transforming IKEA to become an omnichannel retailer. To support IKEA in achieving business objectives, Customer Fulfilment acts as a fully integrated, process-oriented organization with an end-to-end approach. The aim is to develop our business through people and deliver results across functions together with our partners.
Do you want to be at the core of enabling major movements within our business? Are you energized by a mix of strategic, holistic thinking and being part of solutions development? Do you thrive in an ever-changing environment and have the capability to navigate in the unknown? Then we think you should join us on the journey!
To thrive in this role you are an excellent communicator, a critical thinker and strong with mathematical/analytical/statistical skills. You also bring bring proven experience from the following:
- Having worked with analyzing business and/or supply chain data to draw business-relevant insights and conclusions in a multinational company, preferably retail oriented.
- Having worked with sales and operations planning, demand/supply planning and forecasting on global level in a multinational company.
- Having a good understanding of how forecasting and planning processes impact operational processes and efficiencies.
- Having worked with the use and development of digital solutions and data visualization techniques and tools, preferably related to replenishment and fulfilment network design, planning and/or optimization.
Your responsibilities
As Omnichannel Network Planning and Performance Analyst you will be responsible to ensure the existence of a coherent framework that enables follow-up and analysis of Omnichannel Network (OCN) performance end-to-end, by working with key stakeholders. You will also facilitate the development of digital solutions required for OCN design, planning and optimization together with key stakeholders and development functions across Ingka.
To be concrete this means that you will:
- Play an important role in enabling decision-making process by contributing with your expertise, follow-up and analyses of OCN performance.
- Apply analytical expertise to the creation, documentation and maintenance of the optimization framework and principles that will be used to secure the optimal use and orchestration of the omnichannel network in the running business.
- Contribute, in collaboration with other functions, to investigate and determine that the goals and measurements, related to OCN performance, across other functions and matrixes fit the totality and prevent sub-optimization.
- Contribute to the digitalization and automation of our ways of working with OCN design, planning and optimization by identifying and proposing improvement opportunities, as well as facilitating implementation.
- Proactively work with improvement of the customer experience, within area of influence, basing it on frequent review of customer centric KPIs and customer surveys.
Together as a team
Customer Fulfilment (CFF) is a core function within Retail Operations and a fundamental part in making IKEA Omnichannel retailing a reality. This we do by developing and operating replenishment and fulfilment, end-to-end with a process-oriented organization, with radical collaboration to our colleagues within Commercial/Market Support, Digital, Expansion and Business Steering/ Navigation.
We lead with a clear focus on people development and a sustainable and cost-effective operations.
In everything we do – we have a customer obsession with the aim to achieve 100% Happy Customers.
Questions and support? Let's connect!
To get to know you better we kindly want to ask you to answer the following question in your motivational letter or cover letter:
Based on your previous experience, please share the key results on the business that your analytical capabilities led to?
The role is based in Malmö and you will report to OCN Planning and Optimization Manager. For more information about the role, reach out to hiring manager at [email protected]
If you have any questions about the recruitment process, please reach out to recruiter Caroline Markusson at [email protected]
Please send in your application no later than the 28th of November.
We look forward to reading your application and getting to know you more!
PLEASE NOTE
Please respect that due to GDPR we cant review any applications coming to us in other ways than trough our recruitment program. Our recruitment processes to be fully digital until the final stages. Visa mindre

Art Director

What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're searching for senior-level Art Directors to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.


WHO YOU ARE
What we're looking for are Art Directors with solid experiences in coming up with conceptual ideas. But it's equally important that you're a hands-on kind of person who loves to bring your ideas to life and knows how to collaborate. If this sounds like you we should definitely talk. And hopefully you could become part of this bunch of people-centred creatives, who like to make great stuff but leave our egos at the door.
Further, what you need:
• Proven advanced training in creative development within communication, marketing, design and/or equivalent
• 5+ years agency experience as an Art Director, preferable for global clients
• Demonstrable art direction skills with a strong portfolio
• Fluent in English, both written and spoken
• Preferred: Knowledge of IKEA brand, culture, and values

A DAY IN YOUR LIFE WITH US
As an Art Director in the Content Factory, you'll be responsible for creating ideas, visuals, and insight driven concepts from the first idea to completion.
You'll lead and develop best practices and keep track of current global trends that'll drive our business priorities and keep IKEA at the forefront. A job in the Content Factory means working both independently and interdependently with creative networks and cross functions. In this team, you'll be part of a group creating creative solutions that represent the IKEA brand and our values. Solutions that will be great examples of IKEA tone of voice.
Some of your main responsibilities also include:
· Support that the team delivers high-level quality campaigns and assets.
· Explore possibilities/limitations to reach relevant target audiences in all media platforms (Web, Mobile, Print, Film, Social Media, Store, Exhibition & events etc)
· Develop and execute ideas to be visualised through both external and internal communications
· Attracted to details and trends, but also know how to handle different stakeholders and build bridges between the expectation and the solution.
· Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimise existing resources.
· Be the creative lead on big shoots and productions
· Analyse the impact of created content, follow up on results, and transform insights into creative ideas and opportunities for the IKEA brand.
· Actively work with the team members, and creatives within other functions, and in good collaboration with other IKEA businesses, to create synergies and facilitate the achievement of common goals.
This role is a permanent position and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.

QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
We look forward to receiving your application in English until 19th of November 2022. Visa mindre

Set Designer

Ansök    Nov 8    Ingka Services AB    Designer
What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're searching for an experienced Set Designer to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected, and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.


WHO YOU ARE
You are familiar both with the IKEA identity and with the trends that influence home furnishing, retail design, and communication and you have extensive knowledge of the methods for presenting the product range and service range using film, photo, and broadcast.
You have the ability to translate communication concepts into impactful and appealing space design. Your method is visual and hands-on. You dare to find innovative ways and fresh ideas to do so. Simplicity is your guiding star.
For you, any place in the world is a studio. And the best studio is where people live – their home. So, if you feel at home with the production process and know how to initiate and execute the set we should definitely talk. And hopefully you could become part of this bunch of people-centred creatives, who like to make great stuff but leave our egos at the door.
Furthermore, what you need:
· Proven advanced training within interior design, art & design or equivalent
· 5+ years working with film and photo productions
· Demonstrable interior design skills with a strong portfolio
· Fluent in English, both written and spoken
· Preferred: Knowledge of IKEA brand, our tone of voice, culture, and values

A DAY IN YOUR LIFE WITH US
As a Set Designer you’re responsible for creating the sets for film, events, stills, and other productions. You’ll be part of a brilliant and friendly team that always do their best to help each other out.
Some of your responsibilities include:
· Support that the team deliver high-level quality productions
· Designing and planning the set, establishing a look and feel, and building it as required by the brief from small to large scale
· Attracted to details and at the same time know how to handle different stakeholders and build bridges between the expectation and the solution.
· Strengthen the uniqueness of the IKEA identity in productions, securing that IKEA guidelines and principles are followed
· Analyse and actively address potential issues related to scenery, like lighting or scene change, in order to secure the best conditions for production
· Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimize existing resources
· Actively work with team members, creatives within other functions, and in good collaboration with other IKEA businesses in order to create synergies and facilitate the achievement of common goals
This role is a permanent position and will be located in Malmö, Sweden.

WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.

QUESTIONS AND SUPPORT? LET’S CONNECT!
We look forward to receiving your application in English until 18th of November 2022. Visa mindre

SUSTAINABILITY TRANSFORMATION MANAGER

Who you are We are looking for a purpose lead senior leader for the Sustainability Transformation & Integration team at the Hubhult Office in Malmö. You will be part of the management team for Group Sustainability and report directly to the Chief Sustainability Officer for Ingka. Your will be a key player in delivering to our purpose to balancing economic growth and positive social impact with environmental protection and regeneration. To be successful in ... Visa mer
Who you are
We are looking for a purpose lead senior leader for the Sustainability Transformation & Integration team at the Hubhult Office in Malmö. You will be part of the management team for Group Sustainability and report directly to the Chief Sustainability Officer for Ingka. Your will be a key player in delivering to our purpose to balancing economic growth and positive social impact with environmental protection and regeneration.
To be successful in this role, you bring the following to the table:
• Strong, purpose lead visionary, and resilient leadership skills with deep knowledge of leading a transformational change across a company
• A growth mindset, and capability to foster synergetic collaborations where all parts of the organisation are invited to contribute
• An ability to challenge status quo and advocate for our role in the most important decade to come.
• Exceptionally strong change agent skills pushing for balancing economic growth and positive social impact with environmental protection and regeneration
• Great understanding on how to lead with a system thinking approach across eco-systems and how to measure non-financial performance
• Senior leadership competences with a genuine interest for leading and developing multidisciplinary teams of leaders and subject matter experts
• An ability to act as an inspiring spokesperson and visionary advocate who can influence societal change
• Proven track record of interdependent leadership by leading business agendas across organisations and with external stakeholders in a collaborative way, delivering results through others
• Broad and extensive experience as a senior manager within different parts of the IKEA organisation
What you'll be doing day to day
You will be responsible for holding together the different elements of the People and Planet Positive strategy to enable us to deliver to our 2030ambitions. Together with your team you will focus on how we integrate sustainability into the business and enable all co-workers and leadersacross the business to contribute to the transformation of Ingka to become People and Planet Positive.
More specifically, you will:
• Oversee the total strategic direction for the People and Planet Positive strategy and work together with the Strategy Managers to ensure a coherent and actionable strategy to deliver to our 2030 ambitions
• Work together with stakeholders across the business to enable the effective transformation of Ingka Group into a People and Planet Positive organisation
• Facilitate the integration of sustainability across the business by providing expertise, knowhow, tools, and training that empower others to lead effectively
• Be a supportive and critical partner, identifying risks and opportunities, and clarifying expectations based on agreed roadmaps
• Identify gaps in performance and hold respective functions responsible
• Secure Ingka-wide Sustainability competence development together with P&C, ensuring a consistent and anchored approach for Ingka
• Hold an overview of relevant, credible, and up to date insights and foresights work, including research commissioned by external parties, by
Group Sustainability, other parts of Ingka Group and across IKEA
• Lead, manage and coach the sustainability transformation and integration team; encourage development, support succession, and secure a high performing team
• Be an active member in relevant decision forums across Ingka Group and align with stakeholders throughout IKEA to secure a common approach and ambition level
• Serve as an external advocate/spokesperson for Ingka to position our brand, cultivate strategic partnerships and influence societal change
Our team within IKEA
At the heart of our business are people. We look after each other and we work through questions and challenges together. As part Group Sustainability, our purpose is to enable Ingka Group to transform into a resilient and people and planet positive business by 2030 by providing strategic direction and facilitating the integration of sustainability leadership across our three business areas.
Questions and support? Let's connect!
If you have questions about the recruitment process, please contact our Recruiter Sofie Skarlöv at [email protected].
We look forward to receiving your application as soon as possible, but please no later than the 12th of November 2022 .
Please note that we will be reviewing applications on a continuous basis.
Warmly welcome with your application! Visa mindre

Cyber Security & Privacy Compliance Specialist – Ingka Group

Cyber Security & Privacy Compliance Specialist – Group Business Risk & Compliance, Ingka Group WHO YOU ARE You have a strong interest and knowledge of cyber security and data privacy processes, frameworks, and practices, including extensive knowledge of how to assess compliance in a business environment. You are curious about systems, their attributes and a systematic approach to security and privacy. Further, you motivated by a thorough approach with a h... Visa mer
Cyber Security & Privacy Compliance Specialist – Group Business Risk & Compliance, Ingka Group
WHO YOU ARE
You have a strong interest and knowledge of cyber security and data privacy processes, frameworks, and practices, including extensive knowledge of how to assess compliance in a business environment. You are curious about systems, their attributes and a systematic approach to security and privacy. Further, you motivated by a thorough approach with a high attention to detail and complex requirements across a global landscape. You possess a passion for high quality planning, analysis, and structured delivery of work and are energized by continuous learning, with a renew & improve mindset.

Specifically, you have the following:
· Extensive knowledge and experience of Cyber Security and Privacy threat and control trends
· Extensive knowledge and experience of Cyber Security risk and control domains
· Broad knowledge of Digital Technology across all technology capability areas
· Broad experience of implementation of digital processes and systems in a large, complex organisation
· Extensive knowledge and experience of Cyber Security and Privacy technical and process controls design, implementation, and effectiveness
· Broad understanding of how the disciplines of data privacy, information security, data ethics and information management/data governance interact and complement one another
· Thorough knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people
If you come from outside IKEA/Ingka, we understand that you don´t have an understanding for IKEA´s corporate identity – but if you are willing to learn, we are there to support you.
To succeed as a Cyber Security & Privacy Compliance Specialist, you will need:
· Experience of advice, requirements definition and solutions design for digital systems and processes
· Excellent written and verbal English communication skills
· Experience of formal methods of assessing business and technology risks
· Preferred: Experience or knowledge of retail IT and payment systems
· Preferred: Experience of working in a large retail, manufacturing, or logistics business
· Preferred: Experience of working in a multinational corporate business
· Preferred: Knowledge of IKEA Brand, culture, values, and way of working
· Preferred: Knowledge/experience in the field of risk and compliance
You have a strong sense of integrity and high ethical standards. And, of course, you share and live the IKEA culture and values and have a genuine interest in home furnishing.
YOUR RESPONSIBILITIES
As a Cyber Security & Privacy Compliance Specialist you will provide independent oversight and challenge on the design and implementation of all aspects of Cyber Security and Data Privacy throughout Ingka, providing assurance that the goals, strategies, implementation activities and timelines are in adherence with business direction and risk appetite as set by the Management and Supervisory Boards, as well as existing laws and regulations.
Amongst many tasks you will:
· Provide continuous oversight and challenge of Ingka’s Cyber Security and Data Privacy framework.
· Provide gap analysis against the agreed goals and strategy, as well as deviations in the implementation of the framework (including the timing) to ensure a smooth implementation and actions to mitigate gaps are established.
· Review and challenge Ingka’s Cyber Security and Data Privacy framework, providing independent assurance that it is compliant with existing laws and regulations.
· Provide regular, independent reporting to Management on the pace and completeness of delivery against agreed goals and strategy, including follow-up on all actions required to remediate gaps.
This position is placed in Malmö, Sweden and will report to the Compliance Manager.
APPLY NOW
For questions about the recruitment process, please contact Carl Johan Petri at [email protected].
Please submit your application in English, consisting of a CV and cover letter.
PRE-BACKGROUND CHECK
For the candidate we want to offer the position, we do a transparent Pre-employment screening. Visa mindre

Transformation Leader - Group Sustainability

Who you are We are looking for a purpose lead leader for the Sustainability Transformation team at the Hubhult Office in Malmö, reporting to the Sustainability Transformation Manager. You will be a key player in delivering to our purpose to balancing economic growth and positive social impact with environmental protection and regeneration. To be successful in this role, you have: • Excellent knowledge of how to balance and merge environmental, social and e... Visa mer
Who you are
We are looking for a purpose lead leader for the Sustainability Transformation team at the Hubhult Office in Malmö, reporting to the Sustainability Transformation Manager. You will be a key player in delivering to our purpose to balancing economic growth and positive social impact with environmental protection and regeneration.
To be successful in this role, you have:
• Excellent knowledge of how to balance and merge environmental, social and economic aspects into the business with the purpose to generate growth within the limits of the planet
• Excellent knowledge of how to create and implement change initiatives and manage stakeholders in Ingka
• Broad understanding on how to lead with a systems thinking approach across eco-systems to drive sustainable transformation
• A proven track record of interdependent leadership skills – you can lead business agendas across organisations collaboratively with external stakeholders, delivering results through others
• Minimum 7 years of senior experience from working with business transformation and or managing bigger complex business development projects in Ingka
What you'll be doing day to day
As Transformation Leader, you will be responsible to support the transformation of Ingka Group into a People & Planet Positive organisation by facilitating the integration of sustainability leadership and competence across the Ingka businesses, and securing processes, ways of working and roles & responsibilities for sustainability leadership throughout Ingka.
More specifically, you will:
• Ensure an accelerated delivery of the People & Planet Positive objectives by securing the continuous development and integration of the total People & Planet Positive strategic direction throughout all Ingka businesses.
• Keep together a 3-year holistic transformation plan, ensuring we turn the strategy into action and enables Ingka to deliver to the People & Planet Positive 2030 ambitions and goals.
• Provide expertise, knowhow, tools and training that empowers others to lead effectively and deliver to the People & Planet Positive strategic objectives in respective businesses.
• Be a supportive and critical partner to the business, identifying risks and opportunities, and clarifying expectations based on agreed roadmaps and plans.
• Together with the Performance team- monitor the performance, identify gaps in and hold respective functions responsible.
• Define and anchor ways of working, roles and responsibilities and processes to maximise the benefits of interdependent leadership with key functions.
• Act as a knowledge builder between Group Sustainability and the Ingka businesses to secure the right level of competence needed to enable the business to take on transformational leadership.
This role is located in Malmö, Sweden and report to the Sustainability Transformation Manager.
Together as a Team
At the heart of our business are people. We look after each other and we work through questions and challenges together. As part Group Sustainability, our purpose is to enable Ingka Group to?transform into?a resilient and?people and planet positive?business?by 2030 by?providing?strategic direction?and facilitating the integration?of?sustainability leadership across our?three business areas.
Apply now!
If you have any questions about the recruitment process, please contact the Recruiter Sofie Skarlöv at [email protected].
We are exited to receive your application! Visa mindre

Communication BusinessPartner

Who you are Your professional passion?is?retailing and?reaching a better business?outcome?with?communication. In an?environment?where things move fast, you zoom in and out on?several?business topics?in parallel,?and you?proactively bring?your strategic mind and skills into the dialogue.?With speed?and?simplicity,?you?define, plan,?produce,?execute?and follow?up communication?-?all?internal and external?audiences. You are a role model when it comes to creat... Visa mer
Who you are
Your professional passion?is?retailing and?reaching a better business?outcome?with?communication. In an?environment?where things move fast, you zoom in and out on?several?business topics?in parallel,?and you?proactively bring?your strategic mind and skills into the dialogue.?With speed?and?simplicity,?you?define, plan,?produce,?execute?and follow?up communication?-?all?internal and external?audiences. You are a role model when it comes to creating an open and collaborative climate,?a team player who finds energy in collaboration, a go-to person for both business owners and?communication colleagues. Last but not least, you embody the IKEA values and are not afraid to find your own way and test and learn in rapidly changing times.
A day in your life with us
Being the Retail Operations Communications Team, we work close to the global IKEA retail business agenda, within Ingka Group, and the leaders driving it. We secure?receiver’s perspective,?advise?and coach business leaders to lead with communication,?and?we plan and produce communication assets. All to contribute to growth and positioning of IKEA, while supporting Group Functions and the Communication Teams in our 32 Ingka Group markets. To make this happen, we collaborate with our colleagues in Ingka Group Communication and the wider IKEA communications network.
We are searching for a Communication Business Partner to join the Market Support (Commercial) and New Retail Business Development part of the team. Our new colleague will be working with topics like insights, business planning, pricing, omnichannel customer experience and support, services, the IKEA food offer, market share and growth. Part of the job is to, with communication, improve the impact of business priorities and by that contribute to transformation and development, but also to secure and optimize the business. This is combined with the work of strongly improve the positioning of IKEA within the topics of retail innovation and omnichannel experience and the shift from being a home furnishing retailer to an enabler for better homes, better lives, and a better planet.
YOU ARE:
1. A communication professional?with a strategic, outcome driven mindset?–?ready to be hands on to create?clear and simple communication for all target groups.
2. Grasping complex business matters quickly and connecting the dots?across a complex organization.
3. Spotting?sensitive matters and newsworthiness,?activating processes?to reach internal and external?audiences.
4. Experienced in either crisis communication, issues management or top executive advising.
5. Excellent?in English,?both written?and?oral?communication skills.
6. A team player, ready to share the responsibility?of the?cross over?communication initiatives?IKEA Retail Strategy and Business Plan,?key leader?broadcasts etc.
Ingka Group offers an exciting and empowering work environment in a global context. You have exceptional opportunities to grow and develop together with us.
About this work area
IKEA?offers well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people. IKEA was founded in Sweden in 1943.
ABOUT?INGKA?GROUP
With IKEA retail operations on 32 markets, Ingka Group is the largest IKEA retailer and represents about 90% of IKEA retail sales. It is a strategic partner to develop and innovate the IKEA business and help define common IKEA strategies. Ingka Group owns and operates IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. It has three business areas: IKEA Retail, Ingka Investments and Ingka Centres. Read more on www.ingka.com. Visa mindre

Commercial Integration Manager

WHO YOU ARE In this role we expect you to bring; • Very good knowledge of change management and leading in the unknown. • Deep knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen. • Good financial competence and understanding the financial impact on total network. • Good understanding of cultural differences and importance of equality, diversity & Inclusion and the ... Visa mer
WHO YOU ARE
In this role we expect you to bring;
• Very good knowledge of change management and leading in the unknown.
• Deep knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen.
• Good financial competence and understanding the financial impact on total network.
• Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversity brings to strengthening our brand and ability to deliver.
• Very good knowledge of IKEA business model, the strategic landscape and IKEA ways of working.
• Broad business understanding: extensive understanding of key performance measurements used to plan, follow up and steer the business with a customer-centric approach; knowledge on how to design and implement value adding KPI-s.
• Deep knowledge of commercial and Range processes, supply chain, warehousing and store operations and service business leading to an excellent customer fulfilment.
• Very good understanding of how the commercial priorities impact the customer journey and the costs of Customer Fulfilment; strong financial competence and understanding of the financial impact on total network.
• Excellent understanding of the customer and co-worker needs, demands and expectations on the markets.
• Strong market intelligence, applies market knowledge to achieve organisational goals and objectives; include market specifics in decision-making process.


YOUR RESPONSABILITIES
In this role, you will (be):
• Accountable for the Customer Fulfilment part of the Commercial agenda, taking fulfilment in an end-to-end perspective, enabling prerequisites for excellent execution and by that for extraordinary Growth in all markets. Being the main speaking partner for Commercial (Market Support) and relevant organisations (CBR, CBS, CBF) on related topics.
• Accountable for securing the total input from Customer Fulfilment for Group Market Support with strong considerations for network impact, cost potentials, supply, and stock situation to secure agreed goals on the availability of Range and Services for customers at the lowest possible cost.
• Accountable for coordinating and co-leading IKEA BPL Growth Plan, Core Area plans and other INGKA strategic and development planning initiatives to agree and decide on deliverables from Customer Fulfilment securing the IKEA business goals.
• Accountable for translating commercial priorities into actions for Customer Fulfilment on group level in collaboration with relevant stakeholders based on the IKEA direction and BPL Growth plan priorities.
• Lead, coach and develop the Group Commercial Integration function and provide support and guidance to the respective country function to secure an inspiring and motivating environment where people and talent are continuously developed including long-term competence building and succession planning, diversity, and inclusion.
• Accountable for matrix leadership and as a proactive member of Commercial & Supply Integration Management team contribute to the overall functional agenda.
• Proactively work with improvement of customer experience, within area of influence, basing it on the frequent review of customer centric KPIs and customer surveys.
• Actively collaborate with key partners, INTER CBR, CBS, CBF, and Group level while representing Customer Fulfilment and the function of Commercial & Supply Integration in related forums and decision bodies, contributing with both knowledge and resources to strategic, tactical, operational and omnichannel development, related business- and process forums, sourcing activities as well as to all matrices, global and market initiatives, and competence networks.
• Together with Group Market Support accountable for the Planning Range (total offer products and services) process and related activities and accountable to ensure cooperation with Group Market Support. Accountable for a strong cooperation with the Group Supply integration and Customer Order teams to create input for ideal Range Accessibility and Allocation for the markets that includes all commercial considerations.
• Together with Group Market Support accountable for the Planning Sales process (total offer products and services) and related activities enabling constant improvement of availability of home furnishing and services. Work in partnership with CBR and CBS to act on deviations and opportunities within the Supply Chain. Co-leading the development of the Commercial Actions, secure alignment and provide global sales steering advise to the markets.
• Accountable for defining and overseeing implementation of a framework and connected, differentiated ways of working for Customer Fulfilment to bring commercial priorities into reality, securing awareness and access to right information.
• Responsible for promoting and stimulating entrepreneurial orientation and contribution to development and innovation for the own organisation and total IKEA in close cooperation within the totality of the market and relevant Group Functions.
• Accountable for securing holistic approach to Home Furnishing Retail Solutions development considering fulfilment capabilities and all upcoming demands of the future Fulfilment from the Customer meeting points.


This is a permanent role based either in Amsterdam or Malmö. Visa mindre

Automation Integration Manager

Ansök    Okt 5    Ingka Services AB    Planeringschef
WHO YOU ARE To be successful in this role, we expect that you bring: · Very good knowledge of change management and leading in the unknown. · Deep knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen. · Good financial competence and understanding the financial impact on total network. · Good understanding of cultural differences and import... Visa mer
WHO YOU ARE
To be successful in this role, we expect that you bring:
· Very good knowledge of change management and leading in the unknown.
· Deep knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen.
· Good financial competence and understanding the financial impact on total network.
· Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversity brings to strengthening our brand and ability to deliver.
· Broad knowledge of the IKEA Concept, the IKEA Brand and the IKEA Culture & Values.
· Very good knowledge of supply chain, service & fulfilment unit operations with extra focus on fulfilment unit flows and expansion process.
· Excellent knowledge about commerciality, potential of automation, customer, and co-worker needs, demands and expectations in an omnichannel environment.
· Excellent competence in automation deployment, interacting with vendors and integrators, creating processes and structure for automation deployment, finding synergies in deployment activities, create the environment for speedy and high-quality automation deployments by plan, steer and execute automation deployment projects.
· Broad knowledge of financial implications, business case creation and key performance measurements used to plan, follow up and steer the business with a customer-centric approach


YOUR RESPONSABILITIES
• Lead, coach and develop the Group Automation Integration function and provide support and guidance to the respective country function to secure an inspiring and motivating environment where people and talent are continuously developed including long-term competence building and succession planning, diversity, and inclusion.
• Act as a proactive member of Fulfilment Unit Development & Deployment Management team, contribute to the overall functional agenda.
• Actively collaborate with key partners on Group level while representing Customer Fulfilment and Development & Deployment in related forums and decision bodies
• In close collaboration with all global stakeholders secure a coherent and excellent customer experience and journey within the context of all development initiatives.
• Responsible for securing deployment of Fulfilment unit automation solutions, through matching problem statement of individual project to decided Fulfilment Unit solution portfolio, identifying, evaluating, and scaling best practices.
• Accountable to transfer the developed automation portfolio into deployable solutions, securing all required information, support available and maintaining the automation deployment process leading to an efficient and speedy deployment of automation solutions in the countries.
• Responsible to align direction and priorities on deploying fulfilment unit automation solutions to achieve set goals, optimize value and create a fulfilment unit deployment roadmap balancing needs and available capacity within the expansion process.
• Responsible to stay updated on the latest decided Fulfilment Unit solution portfolio and evaluate ongoing automation deployment initiatives in the IKEA expansion process for the use of best suited solutions and secure current commitments are achieved, risks are identified, and blockers are resolved while improvements are being made.
• Responsible for verifying plausibility of created business cases, giving guidance for the creation of automation solution business cases for Fulfilment unit automation solution deployment, and work in close cooperation with the Fulfilment unit Development & Deployment team to follow up and validate the return of investment (ROI) of the business cases.
This is a permanent role, based either in Malmö or Amsterdam. Visa mindre

Customer Fulfilment Unit Operations Leader

WHO YOU ARE For this role we expect you to bring: • Good knowledge of change management and leading in the unknown. • Good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen. • Good financial competence and understanding the financial impact on total network. • Good understanding of cultural differences and importance of equality, diversity & Inclusion and the ... Visa mer
WHO YOU ARE
For this role we expect you to bring:
• Good knowledge of change management and leading in the unknown.
• Good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen.
• Good financial competence and understanding the financial impact on total network.
• Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversity brings to strengthening our brand and ability to deliver.
• Excellent knowledge of key performance measurements, used to plan, follow-up and steer the business with a customer-centric approach
• Thorough knowledge of IKEA processes, supply chain, warehousing operations and service business leading to an excellent customer fulfilment
• Excellent understanding of the customer and co-worker needs, demands and expectations on the markets
• Extensive market intelligence and applies market knowledge to achieve organisational goals and objectives including market specifics in decisions making processes.


YOUR RESPONSABILITIES
In this role you will (be):
• Lead the work of setting the framework and drive continuous improvement of business and people in assigned area to enable excellence in the area of the business assignments owned by Fulfilment or Replenishment Unit Operations Team.
• Responsible to be the main point of contact, lead and provide support and guidance to the respective country function in the assigned countries. Securing an inspiring and motivating environment, supporting, and facilitating the country network enabling sharing of best practices and collaboration.
• Actively collaborate with key partners on Group level while representing Customer Fulfilment and Fulfilment or Replenishment Unit Operations in related forums and decision bodies.
• Proactively work towards improving the customer experience within area of influence, basing it on frequent review of customer centric KPIs and customer surveys, identifying and implementing needed actions.
• Responsible to create standard operating procedures and ways of working for assigned area, including documentation and regular review as well as communication and training of relevant receivers, for planning, execution and follow up, to enable an efficient and well-functioning operation.
• Participate in monitoring availability and logistics costs affecting the retail result and facilitate the identifying of opportunities and potentials as well as initiating resulting activities/actions/projects in close collaboration with Supply Chain operations and Supply Chain Development.
• Responsible for identifying actions to enabling closing the gap in operational performance, lifting efficiency and quality.
• Responsible to contribute with both knowledge and resources to optimize operational and omnichannel development supporting the planned omnichannel/supply chain network to be in place in all Countries.
• Capture best practices, benchmarking & creating synergies, enabling common ways of working, monitoring relevant performance, alignment of processes and active communication. Visa mindre

Deployment Manager

Ansök    Okt 5    Ingka Services AB    Manager
WHO YOU ARE We expect you to bring: • Very good knowledge of change management and leading in the unknown. • Deep knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen. • Good financial competence and understanding the financial impact on total network. • Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversi... Visa mer
WHO YOU ARE
We expect you to bring:
• Very good knowledge of change management and leading in the unknown.
• Deep knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen.
• Good financial competence and understanding the financial impact on total network.
• Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversity brings to strengthening our brand and ability to deliver.
• Broad knowledge of the IKEA Concept, the IKEA Brand, and the IKEA Culture & Values.
• Very good knowledge of IKEA processes, IKEA supply chain, service & fulfilment unit operations with extra focus on fulfilment unit flows and expansion process.
• Good knowledge about commerciality, potential of automation, customer, and co-worker needs, demands and expectations in an omnichannel environment.
• Broad understanding of financial implications, business case creation and key performance measurements used to plan, follow up and steer the business with a customer-centric approach.
• Deep competence in initiative portfolio and programme management - how to assess value, urgency, plan required resources and prioritize projects as well plan, steer and execute programs with focus on deploying solutions.
• Good knowledge of relevant digital solution landscapes associated with Customer Fulfilment.
• Strong market and industry knowledge in the area of order fulfilment & automation.


YOUR RESPONSABILITIES
In this role, you will (be):
• Lead, coach and develop the Group Deployment function and provide support and guidance to the respective country function to secure an inspiring and motivating environment where people and talent are continuously developed including long-term competence building and succession planning, diversity, and inclusion.
• Act as a proactive member of Fulfilment Unit Development & Deployment Management team, contribute to the overall functional agenda.
• Actively collaborate with key partners on Group level while representing Customer Fulfilment and Development & Deployment in related forums and decision bodies.
• In close collaboration with all global stakeholders secure a coherent and excellent customer experience and journey within the context of all development initiatives.
• Responsible for supervising deployment of Fulfilment unit layout and automation solutions, through matching problem statement of individual project to decided Fulfilment Unit solution portfolio, identifying, evaluating, and scaling best practises.
• Coordinate the Fulfilment Unit business development activities with relevant partners within and outside Customer fulfilment and INGKA, ensuring alignment with the global development framework.
• Ensure right information flow and effective communication of the Fulfilment Unit Development portfolio throughout the organization.
• Continuously search for improvement and optimization potentials within the layout & automation portfolio and continually understand the latest in the industrial market.
• Responsible to align direction and priorities of deployment of fulfilment unit layout and automation solutions to achieve set goals, optimize value and create a fulfilment unit deployment roadmap balancing needs and available capacity within the expansion process.
• Responsible to stay updated on the latest decided Fulfilment Unit solution portfolio and evaluate ongoing deployment initiatives in the IKEA expansion process for the use of best suited solutions and to secure current commitments are achieved, risks are identified, and blockers are resolved while improvements are being made.
• Responsible for verifying plausibility of created business cases for Fulfilment unit solution deployment and in close cooperation with the Fulfilment unit Development & Deployment team follow up and validate the return of investment (ROI) of the business cases.
• Responsible to facilitate feedback loop of lessons learnt, improvement potential and new arisen business needs, in accordance with Develop New Solutions process, back to Fulfilment unit business development team based on deployed country projects.
• Responsible to ensure that the deployment team, relevant country CFF roles, and respective Centres of Expertise in Expansion process are updated on the latest fulfilment unit solution portfolio and deployment process knowledge by actively engaging and taking ownership for relevant communication channels. Visa mindre

Circular Fulfilment Development Leader

WHO YOU ARE We expect you to bring to this role: • Good knowledge of change management and leading in the unknown. • Good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen. • Good financial competence and understanding the financial impact on total network. • Good understanding of cultural differences and importance of equality, diversity & Inclusion and the v... Visa mer
WHO YOU ARE
We expect you to bring to this role:
• Good knowledge of change management and leading in the unknown.
• Good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen.
• Good financial competence and understanding the financial impact on total network.
• Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversity brings to strengthening our brand and ability to deliver.
• Excellent knowledge of the IKEA Concept, the IKEA Brand, and the IKEA Culture & Values
• Excellent knowledge of supply chain, warehousing operations and with extra focus on Circularity leading to an excellent customer fulfilment in an omnichannel environment.
• Strong understanding about commerciality, customer, and co-worker needs, demands and expectations in an omnichannel environment.
• Excellent understanding of key performance measurements used to plan, follow up and steer the business with a customer-centric approach
• Deep competence in initiative portfolio management - how to assess value, urgency, plan required resources and prioritize projects.
• Strong knowledge in project management processes including methods and tools; scope, time, cost, risk, quality, communication and how to integrate these processes in development and deployment activities.
• Good knowledge of relevant IT solution landscapes associated with Customer Fulfilment.
• Strong market and industry intelligence, applies market and industry knowledge to achieve organisational goals and objectives, understand market specifics when making decisions.


YOUR RESPONSABILITIES
In this role, you will:
• Lead, support and guide the respective country function related to Circular Fulfilment Development initiatives securing an inspiring and motivating environment, supporting, and facilitating the country network enabling sharing of best practices and collaboration.
• Actively collaborate with key partners on Group level while representing Customer Fulfilment and Development & Deployment in related forums and decision bodies.
• In close collaboration with all global stakeholders work towards creating a coherent and excellent customer experience and journey within the context of all development and deployment initiatives.
• Responsible for securing innovation, development, and deployment of fulfilment solutions for circular flows, through identifying, evaluating and scaling best practices and through supporting the Fulfilment Ventures Development Manager in setting the right priorities, contributing to the overall INGKA goals.
• Continuously search for good examples and new service fulfilment solutions both from within IKEA and from the latest developments in the industry.
• Responsible to prepare and anchor initiatives in Ingka Decision bodies, including the Business Development plan.
• Responsible for defining and creating business cases for Circular Development initiatives having focus on effective and efficient solutions for the totality of the business and be responsible to follow up and validate the return of investment (ROI) of the business cases.
• Responsible to secure tight cooperation with Digital Unit to identify digital development needs and submission of needed epics.
• Responsible to lead a portfolio of ongoing initiatives, together with potential co-creation countries and other co-creation partners, follow up and evaluate the initiatives to secure plans are kept, commitments are achieved, risks are identified, and blockers are resolved while improvements are being made.
• Responsible, together with Business support & Deployment, for the deployment and the handover of new solutions and secure that the solution meets the needs and expectations of the end users.
• Responsible to ensure right information flow and effective communication on the related Development portfolio throughout the organization.


This is a permanent role, based either in Malmö or Amsterdam. Visa mindre

Business Development Leader

WHO YOU ARE To be successful in this role, we expect you to bring: • Good knowledge of change management and leading in the unknown. • Good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen. • Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversity brings to strengthening our brand and ability to deli... Visa mer
WHO YOU ARE
To be successful in this role, we expect you to bring:
• Good knowledge of change management and leading in the unknown.
• Good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen.
• Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversity brings to strengthening our brand and ability to deliver.
• Broad knowledge of the IKEA Concept, the IKEA Brand, and the IKEA Culture & Values.
• Very good knowledge of supply chain, service & fulfilment unit operations and with extra focus on fulfilment unit flows and Fulfilment unit ways of working.
• Strong understanding about commerciality, potential of automation, customer, and co-worker needs, demands and expectations in an omnichannel environment.
• Broad understanding of financial implications, business case creation and key performance measurements used to plan, follow up and steer the business with a customer-centric approach.
• Good knowledge of relevant digital solution landscapes associated with Customer Fulfilment.
• Strong market and industry knowledge in the area of order fulfilment & automation.
• Good change management skills and leading in the unknown/exploring.


YOUR RESPONSABILITIES
In this role you will:
• Lead and provide support and guidance to the respective country function related to innovation and development projects securing an inspiring and motivating environment, supporting, and facilitating the country network enabling sharing of best practices and collaboration.
• Actively collaborate with key partners on Group level while representing Customer Fulfilment and Development & Deployment in related forums and decision bodies.
• In close collaboration with all global stakeholders secure a coherent and excellent customer experience and journey within the context of all development and deployment initiatives.
• Drive innovation and development of fulfilment unit layout and automation solutions, through identifying, testing, evaluating, and scaling best practices as well as lessons learnt.
• Continuously search for improvement and optimization potentials within the customer experience journey to improve the omnichannel experience and profitability, looking for new Fulfilment Unit layout and automation solutions both from within IKEA and from the latest developments in the industry.
• Prepare and anchor initiative with stakeholder and in Ingka Decision bodies, including the Business Development plan.
• Responsible for defining and creating business cases for individual business development initiatives having the focus on effective and efficient solutions for the totality and follow up and validate the return of investment (ROI) of the business cases.
• Responsible to secure tight cooperation with Market support, Planning Hub and Digital Unit to identify digital development and submission of epics.


This is a permanent role based either in Malmö or Amsterdam. Visa mindre

Supply Integration Leader

WHO YOU ARE For this role, we expect you to bring: • Good knowledge of change management and leading in the unknown. • Good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen. • Good financial competence and understanding the financial impact on total network. • Good understanding of cultural differences and importance of equality, diversity & Inclusion and the... Visa mer
WHO YOU ARE
For this role, we expect you to bring:
• Good knowledge of change management and leading in the unknown.
• Good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process, or question to make things happen.
• Good financial competence and understanding the financial impact on total network.
• Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversity brings to strengthening our brand and ability to deliver.
• Excellent IKEA business model and processes.
• Excellent Supply chain understanding
• Very good Retail Omnichannel understanding.
• Excellent understanding of key performance measurement used to plan, follow up and steer the business with a customer-centric approach
• Excellent knowledge in Leading projects and processes on country/market/national level.


YOUR RESPONSABILITIES
You will (be):
• Responsible to lead and provide support and guidance to assigned country function securing an inspiring and motivating environment, supporting, and facilitating the country network enabling sharing of best practices and collaboration.
• Actively collaborate with key partners on Group level while representing Customer Fulfilment and Commercial & Supply Integration in related forums and decision bodies.
• Proactively identify and action improvement of customer experience, within area of influence, basing it on the frequent review of customer centric KPIs and customer surveys.
• In cooperation with Inter IKEA responsible for balancing and enabling a correct Demand Planning Forecast on Unit level for area of responsibility.
• Responsible for a qualitative Operational forecast, by working together with Selling, quantifying what to sell, how much to sell, when and from what Fulfilment Unit.
• Responsible for enabling smooth and efficient execution of range change processes, for assigned area, securing News availability and discontinuing outgoing articles.
• Responsible for enabling correct, efficient, and qualitative Range Management in all relevant systems for area of responsibility.
• Responsible for correct Stock Accuracy, by securing compliance in working methods and SOP enabling correct article transactions and administration.
• Responsible for correct Stock Structure in assigned INGKA Fulfilment Units, by securing right input to the need planning process.
• Responsible to set the right preconditions for assigned countries to monitor Order Management and handle deviations to secure on time deliveries.


This is a permanent role based either in Malmö or Amsterdam. Visa mindre

Circular Manager

Who you are We are looking for a purpose lead senior leader for the Circular team at the Hubhult Office in Malmö. You will be part of the management team for Group Sustainability and report directly to the Chief Sustainability Officer for Ingka. You will be a key player in delivering to our purpose to balancing economic growth and positive social impact with environmental protection and regeneration. To be successful in this role, you have: • Strong, purpo... Visa mer
Who you are
We are looking for a purpose lead senior leader for the Circular team at the Hubhult Office in Malmö. You will be part of the management team for
Group Sustainability and report directly to the Chief Sustainability Officer for Ingka. You will be a key player in delivering to our purpose to
balancing economic growth and positive social impact with environmental protection and regeneration.
To be successful in this role, you have:
• Strong, purpose lead visionary, and resilient leadership skills with deep knowledge in circular economy, operations, and business models
• Great understanding on how to lead with a system thinking approach across eco-systems and how to measure non-financial performance
• Senior leadership competences with a genuine interest for leading and developing multidisciplinary teams of leaders and subject matter experts in
addition to leading business agendas across organisations collaboratively with external stakeholders, delivering results through others
• An ability to challenge status quo and advocate for our role in the most important decade to come
• Exceptionally strong change agent skills pushing for balancing economic growth and positive social impact with environmental protection and regeneration
• An ability to act as a spokesperson and visionary advocate and can inspire trust and action
• Higher education in business, economics, sustainability or similar, and experience working as a CSO/or similar in a small to mid-sized company
What you'll be doing day to day
You will be responsible for setting up and facilitating the Ingka strategic direction in circular, enabling us to deliver to our 2030 ambitions. Together with your team you will provide up to date subject matter expertise and continuously develop insights & competence around circular.
More specifically, you will:
• Provide strategic “thought and action” leadership on circular to transform into a resilient people and planet positive business
• Set the strategic direction to transition Ingka into a leading circular company
• Co-own the Ingka People and Planet Positive Strategy, together with fellow strategy managers and the Sustainability Transformation & Integration Manager for other topic areas
• Own, develop and set the guiding principles, policies, and business requirements for the area of circular
• Oversee and sign-off on a business development and innovation roadmaps and other deliveries contributing to the strategic circular agenda
• Develop a long-term strategic engagement plan that contributes to our overall objectives across all parts of the business
• Lead, manage and coach a team of leaders and subject matter experts and encourage development, support succession, and secure a high performing team
• Provide expert advice to proactively support the business and senior management with direction, tools, measurements, and knowledge
• Serve as an external advocate/spokesperson for Ingka on the topic of circularity to position our brand, cultivate strategic partnerships and influence societal change
• Serve as a partner to public affairs team when lobbying for legislative change
• Act as an active member in relevant decision forums across Ingka Group and align with stakeholders throughout IKEA to secure a common approach and ambition level
• Be an active member of the Ingka Group Sustainability Leadership team and governance forums, acting as a decision maker with the aim to deliver to the totality of the People & Planet Positive strategy
Our team within IKEA
At the heart of our business are people. We look after each other and we work through questions and challenges together. As part Group Sustainability, our purpose is to enable Ingka Group to transform into a resilient and people and planet positive business by 2030 by providing strategic direction and facilitating the integration of sustainability leadership across our three business areas.
Questions and support? Let's connect!
If you have any questions about the recruitment process, please contact our Recruiter Sofie Skarlöv at [email protected].
We look forward to receiving your application as soon as possible, but please no later than 14th of October and application should be sent in English.
Please note that we will be reviewing applications on a continuous basis.
Warmly welcome with your application! Visa mindre

Omnichannel Network Planning and Performance Analyst

Ansök    Okt 5    Ingka Services AB    Administrativ chef
WHO YOU ARE In this role, we expect you to bring: • Good knowledge of change management and leading in the unknown. • Very good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process or question to make things happen. • Good financial competence and understanding the financial impact on total network. • Good understanding of cultural differences and importance of equality, diversity & Inclusion and the... Visa mer
WHO YOU ARE
In this role, we expect you to bring:
• Good knowledge of change management and leading in the unknown.
• Very good knowledge of stakeholder management: how to identify and involve relevant stakeholders in a project, process or question to make things happen.
• Good financial competence and understanding the financial impact on total network.
• Good understanding of cultural differences and importance of equality, diversity & Inclusion and the value diversity brings to strengthening our brand and ability to deliver.
• Good knowledge about the Ingka development plan for Fulfilment
• Good knowledge about the Replenishment and Supply Network to understand how to optimize fulfilment flows.
• Very good knowledge of supply chain planning and optimization practises and methodologies.
• Very good knowledge about the OCN flow structure of goods and services
• Very good knowledge about capacity management across all areas of the network.
• Excellent knowledge in network capacity and flow analytics.
• Excellent knowledge about our CFF planning and optimization IT solutions and applications.


YOUR RESPONSABILITIES
You will (be):
• Responsible to be subject matter expert for flow and capacity planning tools and to develop work instructions for how to use them across the countries. This involves to coach and support the countries in the use of the tools.
• Contribute by providing the country with analytical and administrative subject matter expertise to ensure each country has optimal OCN expansion and OCN flow and capacity plans (for goods and services), created in line with OCN Design planning and optimization ways of working.
• Contribute with analytical expertise to the creation, documentation and maintenance of the optimization framework and principles that will be used to secure the optimal use and orchestration of the omnichannel network in the running business.
• Contribute, in collaboration with other functions, to investigate and determine that the KPIs and goals, related to OCN performance, across other functions and matrixes fit the totality and prevent sub-optimization.
• Contribute with knowledge and expertise to conclusions and creation of decision-material originating from analyses and follow-up of OCN performance.
• Responsible to organize and agree with key stakeholders, within and outside of Customer fulfilment, how to measure and follow-up on total OCN performance and the KPIs that have been decided.
• Responsible to develop and agree with key stakeholders how to analyse and follow-up on the optimal use of the network in relation to the optimization framework and principles.
• Responsible to develop methodologies on how to perform analyses that will clarify the network capacities (units, service providers etc) across the countries together with key stakeholders, also clarifying and agreeing approach with involved stakeholders.
• Contribute to the digitalization and automation of our ways of working with OCN design, planning and optimization by identifying and proposing improvement opportunities
• Actively cooperate with key partners on Group and Country level while representing Customer Fulfilment and the function of Omnichannel Network and contribute with subject matter expertise to related business- and process forums.
• Responsible to enable and facilitate network sharing of best practices and collaboration.
• Proactively work with improvement of the customer experience, within area of influence, basing it on frequent review of customer centric KPIs and customer surveys.


This is a permanent role, based in Malmö or Amsterdam. Visa mindre

Customer Fulfilment Unit Operations Leader

Who you are We are looking for a Fulfilment Operations Leader who has prior knowledge and interest in both store and central unit operations. In this role you will work with the Fulfilment Unit Operations team, an area that has been identified as one of the biggest growth drivers with a special focus on strengthening our retail foundation in the fulfilment units and by that securing the preconditions for growth. To succeed in this role, we believe that you... Visa mer
Who you are
We are looking for a Fulfilment Operations Leader who has prior knowledge and interest in both store and central unit operations. In this role you will work with the Fulfilment Unit Operations team, an area that has been identified as one of the biggest growth drivers with a special focus on strengthening our retail foundation in the fulfilment units and by that securing the preconditions for growth.
To succeed in this role, we believe that you have a strong ability to identify opportunities for improvements and drive change through co-creation on both group and country level. You are passionate about achieving and exceeding goals in order to challenge the business for constant improvement and higher efficiency. We do also believe that you have an excellent collaborative and communication mindset. You have a strong passion for leading business through people and are inspired by the IKEA vision, values and culture in your daily work.
You have several years of experience in working with fulfilment unit operations end to end. Through leadership, you have the proven ability to make a difference by positively influencing the business directly as well as through collaboration. Meeting and interacting with various business partners, especially in matrix relationships, and knowledge of building long-lasting relationships through all levels is something you enjoy having as an integral part of your work. It comes naturally to you to improve ways of working and be the driver for change. You have deep knowledge of the IKEA supply chain, warehousing, fulfilment operations and service business leading to excellent customer fulfilment. You have strong analytical, organizational and change management skills and are fluent in English, both verbal and in writing.
You have knowledge in the following areas:
- IKEA business model, the strategic landscape and IKEA's ways of working.
- Good understanding of the IKEA Supply Chain.
- Excellent business understanding: understanding of key performance measurements used to plan, follow up and steer the business with a customer-centric approach.
- Excellent understanding of the customer and co-worker needs, demands and expectations in the markets.
- Strong market and industry intelligence: apply market and industry knowledge to achieve organizational goals and objectives; understand market specifics when making decisions.
- Good change management and leading in the unknown/exploring.
- Stakeholder management: excellent knowledge of how to identify and involve relevant stakeholders in a project, process or question to make things happen.
- Strong financial competence and understanding of the financial impact on the total network.
- Knowledge of relevant IT solution landscapes associated with Customer Fulfilment.
Your responsibilities
Together with the Group Fulfilment Unit Operations team establish and ensure operational excellence in the area of customer order fulfilment and replenishment, with a long-term focus based on the organization’s vision.
More in detail you will be responsible for:
- High-performing operations and an efficient distribution network connected to all fulfilment operations in all INGKA run fulfilment and replenishment operations.
- Monitoring availability and logistics costs affecting the retail result and initiating actions, when necessary, to reduce these costs.
- Responsible for enabling closing the gap in operational performance, lifting efficiency and quality.
- Responsible to contribute with both knowledge and resources to optimize operational and omnichannel development supporting the planned omnichannel/supply chain network to be in place in all markets.
- Responsible to create standard operating procedures and ways of working, including documentation and regular review as well as communication and training of relevant receivers, for planning, execution and follow up, to enable an efficient and well-functioning operations.
- Contribute to global and central supply chain development together with Inter IKEA counterparts.
- Responsible to provide support, guidance and sharing of best practices for all fulfilment operations in all IKEA units with the respective market function to secure an inspiring and motivating environment where people and talent are continuously developed including long-term competence building and succession planning, diversity and inclusion.
- Responsible for ensuring that the Customer Fulfilment Sustainability Agenda is included in all operational aspects of the business connected to the fulfilment unit.
This role is based in Malmö.
About this work area
We are focusing on providing a seamless shopping experience with great quality in all touchpoints for the many people. Customer Fulfilment (CFF) plays a fundamental part in making IKEA multichannel retailing a reality. To support IKEA in achieving business objectives, CFF acts as a customer-centric, fully integrated, process-oriented organization with an end-to-end approach.
Questions and support? Let's connect!
If you have questions regarding the recruitment process, please feel free to contact Talita Moraes Olsen ([email protected]). We look forward to receiving your application as soon as possible, but no later than the 10th of October, 2022. Please note that we will be reviewing applications on a continuous basis.
We warmly welcome your application! Visa mindre

Producer

What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're looking for an experienced Producer to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, un-expected and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.


WHO YOU ARE
For this role, we believe you have extensive knowledge of photo and film production processes as well as good knowledge of how to lead production.
You have the capacity to manage multiple projects at the same time and deliverables simultaneously. You have a strong creative sense, you’re an expert in planning production and have the capability to navigate multiple expectations and needs whilst managing the budget.
Furthermore, what you need:
• 5+ years of experience working with photo and film production at an agency or production company
• Broad experience in working on-set/ location
• Flexible to travel to location as required of the job
• Fluent in English, both written and spoken
• Preferred: knowledge of IKEA brand, culture and values


A DAY IN YOUR LIFE WITH US
When working as a Producer in The Content Factory, you’re responsible for taking the agreed creative idea and bringing it to life on films and stills by planning production and teams, managing budgets, and scouting locations.
In this team, you'll be part of a group creating creative solutions that represent the IKEA brand and our values. Solutions that will be great examples of IKEA tone of voice.
Some of your main responsibilities include:
• Managing the photo and film production processes, from idea to execution, working with creatives and project management to ensure maximum quality
• Organising the shoot practicalities, to ensure success of the project, including cast involvement and location scouting, getting location permits and a whole range of other pre-shoot formalities
• You possess a good understanding of rules surrounding usage fees, talent, contracts and shooting abroad.
• Provide consistent feedback, process improvement and oversight of production across pre-shoot, shoot and post shoot stages
• Managing budget available for productions and maximize the potential of resources available to ensure the success of the project and achievement of set goals
• Actively following up and analysing results of created content to get insights that can be turned into creative opportunities for the IKEA brand
• Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimise existing resources.
• Actively work with team members, creatives within other functions and in good collaboration with other IKEA businesses in order to create synergies and facilitate the achievement of common goals
This role is a permanent position and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
We look forward to receiving your application in English until 6th of October 2022. Visa mindre

SUSTAINABILITY TRANSFORMATION & INTEGRATIONMANAGER

Who you are We are looking for a purpose lead senior leader for the Sustainability Transformation & Integration team at the Hubhult Office in Malmö. You will be part of the management team for Group Sustainability and report directly to the Chief Sustainability Officer for Ingka. Your will be a key player in delivering to our purpose to balancing economic growth and positive social impact with environmental protection and regeneration. To be successful in ... Visa mer
Who you are
We are looking for a purpose lead senior leader for the Sustainability Transformation & Integration team at the Hubhult Office in Malmö. You will be part of the management team for Group Sustainability and report directly to the Chief Sustainability Officer for Ingka. Your will be a key player in delivering to our purpose to balancing economic growth and positive social impact with environmental protection and regeneration.
To be successful in this role, you bring the following to the table:
• Strong, purpose lead visionary, and resilient leadership skills with deep knowledge of leading a transformational change across a company
• A growth mindset, and capability to foster synergetic collaborations where all parts of the organisation are invited to contribute
• An ability to challenge status quo and advocate for our role in the most important decade to come.
• Exceptionally strong change agent skills pushing for balancing economic growth and positive social impact with environmental protection and regeneration
• Great understanding on how to lead with a system thinking approach across eco-systems and how to measure non-financial performance
• Senior leadership competences with a genuine interest for leading and developing multidisciplinary teams of leaders and subject matter experts
• An ability to act as an inspiring spokesperson and visionary advocate who can influence societal change
• Proven track record of interdependent leadership by leading business agendas across organisations and with external stakeholders in a collaborative way, delivering results through others
• Broad and extensive experience as a senior manager within different parts of the IKEA organisation
What you'll be doing day to day
You will be responsible for holding together the different elements of the People and Planet Positive strategy to enable us to deliver to our 2030ambitions. Together with your team you will focus on how we integrate sustainability into the business and enable all co-workers and leadersacross the business to contribute to the transformation of Ingka to become People and Planet Positive.
More specifically, you will:
• Oversee the total strategic direction for the People and Planet Positive strategy and work together with the Strategy Managers to ensure a coherent and actionable strategy to deliver to our 2030 ambitions
• Work together with stakeholders across the business to enable the effective transformation of Ingka Group into a People and Planet Positive organisation
• Facilitate the integration of sustainability across the business by providing expertise, knowhow, tools, and training that empower others to lead effectively
• Be a supportive and critical partner, identifying risks and opportunities, and clarifying expectations based on agreed roadmaps
• Identify gaps in performance and hold respective functions responsible
• Secure Ingka-wide Sustainability competence development together with P&C, ensuring a consistent and anchored approach for Ingka
• Hold an overview of relevant, credible, and up to date insights and foresights work, including research commissioned by external parties, by
Group Sustainability, other parts of Ingka Group and across IKEA
• Lead, manage and coach the sustainability transformation and integration team; encourage development, support succession, and secure a high performing team
• Be an active member in relevant decision forums across Ingka Group and align with stakeholders throughout IKEA to secure a common approach and ambition level
• Serve as an external advocate/spokesperson for Ingka to position our brand, cultivate strategic partnerships and influence societal change
Our team within IKEA
At the heart of our business are people. We look after each other and we work through questions and challenges together. As part Group Sustainability, our purpose is to enable Ingka Group to transform into a resilient and people and planet positive business by 2030 by providing strategic direction and facilitating the integration of sustainability leadership across our three business areas.
Questions and support? Let's connect!
If you have questions about the recruitment process, please contact our Recruiter Sofie Skarlöv at [email protected].
We look forward to receiving your application as soon as possible, but please no later than the 10th of October 2022 .
Please note that we will be reviewing applications on a continuous basis.
Warmly welcome with your application! Visa mindre

Storyteller

Ansök    Sep 26    Ingka Services AB    Copywriter
What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're searching for a Storyteller to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected, and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.


WHO YOU ARE
As a Storyteller, we believe you have extensive knowledge of how to determine the creative vision of a brand/company. You have a keen sense of newsworthiness and what makes a story interesting from the audience’s perspective – whether that’s customers, journalists, co-workers or any other stakeholder. You also understand the effectiveness and appropriateness of story assets, like text, images, audio, and videos, and how to combine them. It’s also important to understand the complexity of the IKEA universe and the role of communication as an integrated part of the business.
This job is about creating and telling stories in an exciting and vibrant way. This requires you to be clear and to the point in your way of communicating and to be able to perform work with care and a keen attention to detail. So, if you have the writing and storytelling skills for various audiences, media and touchpoints, internally as well as externally, we should definitely talk. And hopefully you could become part of this bunch of people-centred creatives, who like to make great stuff but leave our egos at the door.
Furthermore, what you need to have to succeed in this role:
• Proven advanced training in creative writing and journalism
• 5+ years of both external and internal communication experience
• Demonstrable writing skills with a strong portfolio
• Excellent in written and spoken English
• Knowledge within creating content that is optimized for SEO
• Preferred: knowledge of IKEA brand, our Tone of Voice, culture and values


A DAY IN YOUR LIFE WITH US
As a Storyteller, you are responsible for writing captivating stories about our brand that makes it easier for people to know who we are, understand our values, and make them trust us. You’ll be part of a brilliant and friendly team that always do their best to help each other out, but you’re the one who’ll focus on creating strong and compelling stories that attracts both existing and a new generation of customers and co-workers.
Some of your main responsibilities include:
• Make the story come alive in a wide range of analogue and digital touchpoints, internally and externally - ranging from our co-worker communications channels to our external facing press room and campaigns.
• Proactively contribute with inputs and expertise in communication strategies and planning discussions to ensure alignment with the creative vision
• Secure development of high-level creativity, working together with other internal creatives in the team and other functions
• Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimise existing resources.
• Actively push for improvement of content creation, based on trends in communication and the late developments within the communication field
• Work in close collaboration with team members, as well as creatives within other functions, promoting alignment and securing consistency in messages and stories created across the organisation
This role is a permanent position and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
We look forward to receiving your application in English until 6th of October 2022. Visa mindre

Copywriter

Ansök    Sep 21    Ingka Services AB    Copywriter
What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're searching for senior-level Copywriter to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.


WHO YOU ARE
You’re a wordsmith that can master the IKEA brand voice and adapt it to a variety of topics and channels. You’re comfortable working in creative teams and processes, turning strategies and briefs into innovative communication concepts. You’re also a skilled presenter who knows how to introduce your team’s ideas to internal stakeholders.
As an experienced creative, you can juggle multiple projects, manage your own workload, and meet your deadlines. But you’re also willing to lend a hand to other team members and copywriters when needed. It’s an extra plus if you know a thing or two about writing Google-friendly when that’s needed.
This job is about turning complex topics into brilliant copy and concepts. So, if you’re a creative Copywriter who knows how to handle a wide range of projects and people we should definitely talk. And hopefully you could become part of this bunch of people-centred creatives, who like to make great stuff but leave our egos at the door.
What you need:
• Native (or near native) English language skills.
• Substantial (5+ years) copywriting experience, in-house or at an agency.
• A solid portfolio that demonstrates your ability to write clear and clever copy for a variety of subjects and channels.
• Digital marketing and advertising experience. Content strategy is a plus.
• Up-to-date knowledge of today’s platforms and the multi-channel landscape.


A DAY IN YOUR LIFE WITH US
As a Copywriter in The Content Factory, you’ll join a team of hands-on doers with a critical mind that want to create innovative and impactful communication. Your projects will range from external and internal campaign packages, to conceptualising events and content for social media, but also supporting other teams and spokespeople. We’re a friendly group of people that always do our best to help each other out, but you’re the one who’ll focus on creating strong and compelling copy and ensuring consistent brand messaging, including tone of voice, across various communication channels.
This role is a permanent position and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions please contact the Recruiter, Julia Schnittger at [email protected].
We look forward to receiving your application in English until 1st of October 2022. Visa mindre

Film and Photo Team Leader

What if you could inspire to make everyday life just a little bit better for people all around the world? The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want. If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear na... Visa mer
What if you could inspire to make everyday life just a little bit better for people all around the world?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to inspire people with ideas and solutions that let them live the life they want.
If you enjoy taking personal initiative and exceeding goals and if you are motivated to work in an agile way, with a desire to learn new things and don´t fear navigating in the unknown? Then keep reading, this might be the perfect role for you.
We're searching for Film & Photo Team Leader to join the all-new department – The Content Factory. If you're the right person for the job, you'll become part of the Creative Studio, a diverse team of around 35 passionate doers, idea makers and creative thinkers from around the globe. A team that has the creative muscles and the internal backing to build new, wild, unexpected and beautiful solutions. Always with the intention to be relevant and to find answers to everyday problems in people’s lives, for society and the planet.


WHO YOU ARE
You have extensive knowledge of the photo and film production process and good knowledge of how to lead production by defining, planning, executing and communicating with relevant stakeholders.
You are an experienced leader and at the same time a team player with a positive can-do attitude. You have conceptual and creative skills as well as a business and results-oriented side with a strong commercial drive. If this sounds like you, we should definitely talk. And hopefully you could become part of this bunch of people-centred creatives, who like to make great stuff but leave our egos at the door.
Further, what you need:
• 5+ years’ experience working with film- and/or photo production
• Experience leading and developing creative competences
• Experience working in a high-volume production environment with tight deadlines
• Fluent in English, both written and spoken
• Flexible to travel to location as required of the job
• Preferred: Knowledge of IKEA brand, our Tone of Voice, culture, and values


A DAY IN YOUR LIFE WITH US
You’re leading and coaching team members with the roles as Digital Producers (film), Post production, Photographer, Set Designer, Producer and Production lead. A brilliant and friendly team that supports and creates both internal and external communication.
This means that you should feel confident with managerial tasks like encourage development, handle succession and secure a high-performing team. You'll work in close collaboration with other team leaders within the Creative Studio, as well as with other stakeholders within the organisation, all to secure consistency in deliveries and ways of working.
Some of your main responsibilities also include:
• Lead the planning process for the team, managing priorities and acting as the first point of contact for business requests to secure a balanced workload
• Support that the team delivers high level quality productions on time, monitoring performance and taking actions to ensure the achievement of team goals
• Lead and execute film and photo productions in collaboration with relevant internal and external stakeholders
• Provide hands-on support and actively contribute on productions, where needed
• Create and maintain relationships with external consultants, managing the opportunities for collaboration and streamlining their use to optimize existing resources
• Analyse the impact of created content, follow up on results, and transform insights into creative ideas and opportunities for the IKEA brand.
• Actively work in collaboration with team members, creatives within other functions as well as with other IKEA businesses, to create synergies and facilitate the achievement of common goals.
This role is a permanent position and will be located in Malmö, Sweden.


WHY YOU'LL LIKE IT HERE
This is a place where you can focus on doing your best work. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter the building, we want you to feel that you can inspire billions of people all over the world.


QUESTIONS AND SUPPORT? LET’S CONNECT!
If you have any questions about the recruitment process please contact the Recruiter, Julia Schnittger at [email protected].
We look forward to receiving your application in English until 6th of October 2022. Visa mindre

Communication Knowledge and Development Leader

You are a senior strategic communication (or marketing) professional, ideally with a vast experience from an Ingka market, with minimum 5-7 years of both external and co-worker communication experience, public affairs, and proven advanced training in strategic communication and/or business leadership. As a person you are performance-driven, quite adaptable, resilient, hands-on, pro-active and get the job done, while keeping the bigger picture always in min... Visa mer
You are a senior strategic communication (or marketing) professional, ideally with a vast experience from an Ingka market, with minimum 5-7 years of both external and co-worker communication experience, public affairs, and proven advanced training in strategic communication and/or business leadership.
As a person you are performance-driven, quite adaptable, resilient, hands-on, pro-active and get the job done, while keeping the bigger picture always in mind. You have high emotional intelligence, strong leadership skills with the ability to build trustful relationships within and outside the business, securing complex stakeholder management. You demonstrate a high level of problem-solving skills, curiosity and can lead and thrive in change. You inspire others and understand the complexity of Ingka and IKEA businesses and the role of communication as a strategic and integrated part of the business, in a fast-paced omnichannel environment.
And, of course, you share and live the IKEA culture and values and have a genuine interest in life at home and people development.
Do you want to be part of designing the Communication Matrix of the future?
In this role you will be fully dedicated to lead the Communication matrix and create the strategic communication competence & development roadmap for INGKA Group, enabling high performing and forward-looking communication in our extended community – Ingka countries and Group Communication.
By being a change catalyst, you will lead with innovation at sight and secure we are in line with the newest communication and brand global trends. You will ensure that key processes and principles, and information flows, apply across global teams and country communication functions, empowering every department to lead with communication, reaching the full potential of positioning IKEA as a truly meaningful & trusted brand.
You will build a strong community, and drive a performance oriented, open and sharing climate, working cross-functionally with Ingka markets, being a role model of the IKEA values.
More specifically this means:
· Being responsible for leading all communication within and from the country communication matrix;
· Enabling the one-voice and effective information flow with an integrated view across the matrix, department and relevant functions and provide uniform support and strategic direction to the Communication function;
· Identifying different types of communication knowledge & competence that need to be in place throughout Ingka and to connect them to processes and operations;
· Create and implement the Communication Competence Development Roadmap, while aligning with Ingka P&C, Inter IKEA Group and IKEA Marketing & Communication functions;
· Supporting the development and integration of specific communication networks – PR and Social media, Co-worker communication, Transformation Communication, and Public Affairs;
· Securing global team fulfils matrix responsibilities, e.g. coaching, mentoring and developing competence across the communication matrix, performing communication and talent reviews;
· Together with P&C, and Ingka Communication MT, assuring the Communication knowledge and competence succession is mapped and continuously assessed to secure succession planning across the Ingka Group. Visa mindre

Shop Design Leader

Ansök    Sep 15    Ingka Services AB    Designer
WHO YOU ARE As a person you are motivated to exceed customer expectations and to drive business growth by creating a seamless shopping experience for the many people. You are eager to create the future IKEA and curious about city life and the many people living there. You get motivated by finding new ways through co-creation with colleagues and other IKEA units and are inspired by working together in an ever-changing multi-dimensional environment. We belie... Visa mer
WHO YOU ARE
As a person you are motivated to exceed customer expectations and to drive business growth by creating a seamless shopping experience for the many people. You are eager to create the future IKEA and curious about city life and the many people living there. You get motivated by finding new ways through co-creation with colleagues and other IKEA units and are inspired by working together in an ever-changing multi-dimensional environment.
We believe you have a minimum 5 years of experience of developing businesses and delivering results within home furnishing and retail design solution development, and a minimum 2 years of experience in leading and influencing teams. You also have proven advanced training in retail design, interior design, art and design, planning or equivalent and experience from implementation of Retail Establishment Process in a multichannel customer journey.
You have knowledge in following areas:
• the IKEA Retail Establishment Process
• trends that influence home furnishing, retail design and communication to gain insight to a more appealing product presentation for customers in our retail environment
• customers' living situations in different areas around the world as well as their needs in everyday life at home
• methods for presenting the range and service range using store media, display techniques and store layout as commercial tools
• how to steer the customer to relevant products or services
• IKEA concept, brand objectives, values and vision
• Ingka Group strategies, priorities and strategic expansion planning process
• how to create and implement change initiatives and manage stakeholders in IKEA
• the IKEA multichannel shopping experience
You bring good leadership skills and you communicate verbally and visually in an inspirational way in the IKEA tone of voice. You have the ability to prioritise and make decisions with speed and simplicity, a creative mind-set that encourages creative ideas and perspectives that add value. You also have an ability to take a holistic view of a global organisation and identify business opportunities. You of course share and live the IKEA culture and values.
YOUR RESPONSIBILITIES
In the role as Shop Design Leader you will be responsible to plan design retail spaces and home furnishing solutions for new customer meeting points and major rebuilds based on our most recent home furnishing and merchandising solutions.
You will:
• Design retail spaces and layouts solutions to become visually attractive and drive sales, based on the customer journeys of the new Customer Meeting Point CMP
• Support the planning teams in the central planning hub in the field of Shop Design, to contribute to CMPs that present the range in a vital, inspiring way fitting the needs of the many and that enable access to the whole range in a multichannel retail world of IKEA.
• Inspire the planning teams to develop and create inspiring presentation solutions that reflect a wide variety of styles and price levels and life at home activities with seasonal relevance connected to the commercial activities
• Support the planning teams in the use of global tools, proven solutions, best practices and when needed, adjust the global solutions to be locally relevant
• Create inspiring presentation solutions that reflect a wide variety of styles and price levels and life at home activities with seasonal relevance connected to the commercial activities
• Ensure efficient Customer Meeting Points (CMPs) that present the range in a vital, inspiring way fitting the needs of the many and that enable access to the whole range in a multichannel retail world of IKEA
• Contribute to a large portfolio of projects, in the design of CMP solutions in order to strengthen the brand, secure an outstanding customer experience, grow sales and broaden the customer base
• Be at the forefront of new solutions and new technology in order to optimise customer experience and operational efficiency of CMPs
• Contribute to a convencient and seamless shopping experience and create an attractive atmosphere with a relevant commercial offer for the many
• Take lead in working across functions within Ingka Group and collaborate with other IKEA units
• Take lead in driving an open and sharing climate, being a role model of the IKEA values
• Lead positive change, and contribute to building a more unique, inclusive and accessible IKEA - guided by the People and Planet Positive commitments
This role is located in Malmö and will report to the Retail Solutions Planning Manager.
OUR TEAM WITHIN IKEA
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability.
QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have questions regarding the recruitment process, please feel free to contact Sofie Skarlöv at [email protected]. Visa mindre

Process Development Leader

The Process Development Leader leads design and implementation of the finance end-to-end process to secure fit for purpose, standardised and automated ways of working and also leads continuous improvement of process with all relevant stakeholders cross group functions, CoE, Digital and GBO. The Process Development Leader leads, steers and supports overall Ingka financial reporting that is beneficial to people & planet and protects and adds value to our ass... Visa mer
The Process Development Leader leads design and implementation of the finance end-to-end process to secure fit for purpose, standardised and automated ways of working and also leads continuous improvement of process with all relevant stakeholders cross group functions, CoE, Digital and GBO. The Process Development Leader leads, steers and supports overall Ingka financial reporting that is beneficial to people & planet and protects and adds value to our assets, securing profitable growth and financial independence. By designing an effective process, supported by a strong compliance framework, and effective governance to enable entrepreneurship and safeguard our people, customers and businesses.
Lead a specific process design and prepare basis for decisions with E2E process view and collaborate closely with relevant functions (Group Functions, GBO, Markets, and Digital, etc.).
Secure consistency and interdependencies in the process development towards other connected processes.
Lead the implementation and establishment of the process ways of working and secure designed process efficiencies and effectiveness.
Assess and analyse the business benefit of identified process improvement potentials of specific processes and lead continuous improvement initiatives cross-functionally.
Lead the process documentation according to defined framework, (process maps, working methods, task descriptions, measurement specifications and learning material, ...).
Setup performance measurement (KPIs) for specific processes, secure connection with the other processes and follow up on performance.
Lead initiatives and projects and act as specific finance process representative contributing to other Ingka projects, e.g. new countries, new touchpoints, new business model etc.
Secure and maintain a connection with and between core areas, business owners, group functions, process teams within the Ingka Group.
Secure cross-organisational readiness and continued business growth in terms of competence, performance and succession through enabling an end-to-end approach.
Ensuring a safe environment for co-workers and external consultants and contractors in accordance with Ingka policies.



Key previous experiences, proven skills and knowledge:
Bachelor degree in Finance / Economics or a related field.
5-7 years with increased responsibility in accounting or finance related field.
Strong ability to prioritize, provide clear directions and multi task.
Ingka business experience.
Ability to communicate confidently and clearly in English.
Proven skills in developing people and provide support, coaching, training, and career direction to others.
Comprehensive understanding of the IKEA concept, its Brand identity, Culture & Values and strategic directions.
Comprehensive understanding of IKEA business, its market and industry; knowledge of Ingka group's core business operations and key interactions between businesses/functions.
Broad understanding of Ingka's business, financial and operational processes, their interdependencies and how to work through them.
General understanding of how to assess, analyse and mitigate risks in a business environment.
Good understanding of data science, new technologies, analytics and their wide ranging application in business context.
Good understanding of how to create and implement change initiatives and manage stakeholders in Ingka.
Good understanding of project management processes including methods and tools; and how to integrate them.
Good understanding of the customer needs, demands and expectations on the markets. Visa mindre

Project Leader

Who you are We are looking for an experienced colleague who has prior knowledge in Customer Fulfilment as well as strong change management and communication skills. You are an excellent networker and never lose sight of the big picture of initiatives and developments happening around you. You are solution-oriented and used to an agile project environment. We also believe that you have a strong understanding of how the business operates. You are the main co... Visa mer
Who you are
We are looking for an experienced colleague who has prior knowledge in Customer Fulfilment as well as strong change management and communication skills. You are an excellent networker and never lose sight of the big picture of initiatives and developments happening around you. You are solution-oriented and used to an agile project environment.
We also believe that you have a strong understanding of how the business operates. You are the main connection between the Sustainability project and the Customer Fulfilment teams, to ensure new data and measurement solutions are suitable for end users, fit into the totality of Climate Data and Measurement projects, and are integrated into the business decision-making processes.
You have skills and knowledge in the following areas:
• In-depth knowledge and experience from working within Customer Fulfilment
• Broad network within the business, preferably with global and country experience
• Good understanding of the IKEA landscape and relevant stakeholders
• Experience in project work with strong project skills preferably with deployment experience
• Leading business self-driven, well-structured and in a transparent manner
• Proven ability to lead change and strong communication and stakeholder management skills
• Analytical approach and ability to map potentials and key drivers
Your responsibilities
In this role, you will work cross-functionally by connecting a project anchored in Group Sustainability focusing on Climate Data and Measurement with the business owner, Customer fulfillment.
A first approach to measuring the emissions of customer deliveries has been developed and will be launched in September 2022 on a limited scope. This role is expected to verify and develop the given setting during and after roll-out as well as move it towards a new level by extending the scope and improving the data and measurement quality.
You will represent Customer Fulfilment to define the business needs, and contribute to the deployment, advancement, and enlargement of the climate measurement solutions together with the project, digital, communication teams, countries, and all relevant stakeholders.
You will:
• Define business requirements for the enlarged scope of measurement solutions, representing the business owners and users
• Join the Climate Data and Measurement project as a CFF business partner and lead the change management and communication package for customer deliveries
• Be responsible for the planning and preparation for the deployment of advanced solutions in the Climate Data and Measurement project for customer deliveries
• Anchor, support and follow up with relevant markets for pilots
• Co-create and anchor all activities with markets and key global stakeholders
• Secure roles, responsibilities, and processes are rolled out to secure running business after implementation
• Develop action plans for the identified key drivers to reduce emissions from customer deliveries. Support business in analyzing, benchmarking, and identifying potentials and actions to tackle them on the country level
This is a temporary position for 18 months with the possibility of extension. The preferred location is Malmö, Sweden. Nevertheless, remote work with some travel can be discussed.
Together as a Team
The Climate Data and Measurement Project’s task is to develop measurements and elevate the ways to measure CO2 emissions in the Ikea business. Over time these data will enable users to take climate-positive actions and reach IKEA ambitions in accordance with our People and Planet Positive strategy. As a first step, it focuses on two businesses, one of them is Customer Fulfilment’s last mile delivery which runs a project to realize our ambition: 100% Zero Emission Deliveries in FY25. You will be employed in the Zero Emission Delivery project.
Questions and support? Let's connect!
If you have questions regarding the recruitment process, please feel free to connect with Sofie Skarlöv at [email protected].
We look forward to receiving your application in English. Please note that we will be reviewing and interviewing applications on a continuous basis.
Warmly welcome to connect and apply! Visa mindre

BR&C Business Integration Manager

Ansök    Sep 6    Ingka Services AB    Affärsområdeschef
Why we will love you Because you have a passion for business and developing teams and individuals. You build strong relationships and love to work together with others. With your capabilities to inspire and clarify and leading with the IKEA values you will be able to together with the team, perform and make necessary changes and achieve long-term business objectives. At Ingka, we have set high ambitions towards our value creation goals. To achieve our goal... Visa mer
Why we will love you
Because you have a passion for business and developing teams and individuals. You build strong relationships and love to work together with others. With your capabilities to inspire and clarify and leading with the IKEA values you will be able to together with the team, perform and make necessary changes and achieve long-term business objectives.
At Ingka, we have set high ambitions towards our value creation goals. To achieve our goals, we need an entrepreneurial mindset and a pro-active approach to risk management. This is where Group BR&C steps in to help Ingka navigate risks in the right way, support in safeguarding the IKEA brand throughout the value chain and in ensuring we operate our various businesses in a compliant manner.
You are a strong leader with high ambition to lead and develop the Business Integration team in Group BR&C. You are passionate about creating an Ingka fit for the future and energized by increasing customer value, driving business growth and contributing to overall success and results through people. You lead by delegation and encourage cooperation and invite all for being part of the change in the everchanging complex environment. You have a broad knowledge of business processes and how to assess and mitigate risks in a business environment. You excel in how to create and implement change initiatives as well to drive strategy and efforts to achieve long-term business objectives. Dealing with ambiguity comes natural for you and you are comfortable to handle unpredictable situations.
To succeed as a Business Manager, we believe you have: Experience in working in an Ingka business in any of the markets, Strong stakeholder management and influencing skills are a must together with proven record of developing people and organizations.
A university degree in business administration or similar. Minimum 10 years of managerial experience in a multinational organisation and/or managerial experience from running operation.
And, of course, you share and live the IKEA culture and values and have a genuine interest in home furnishing. You act honestly in accordance with moral and ethical principles.
Your responsibilities
As a Business Integration Manager – Group BRC, you will be the primary lead to ensure that risk based ways of working are integrated into business processes. As a member of the BRC MT you will be part of leading and managing the function and monitor the performance and effectiveness of Ingka Business Risk and Compliance frameworks and practices across the value chain of Ingka Business.
Amongst many tasks you will:
· Actively contribute to the design, execution, and follow-up of Ingka’s Business Risk & Compliance agenda.
· Be overall responsible to lead and develop the Business Risk & Compliance Matrix for countries and group functions to secure integration with the business agenda, continuous improvement and achievement of business goals and objectives. Inspire a risk and compliance performance mind-set, raise risk awareness, and promote a risk mindset, based on anchored goals and clear direction for the function.
· Lead the integration of Business Risk & Compliance as part of the business strategies, projects and initiatives in line with business needs throughout the Ingka business.
· Be responsible to provide support for securing the right competence and knowledge in the BRC team including the BR&C Country Matrix, by facilitating learning activities and competence networks.
· In close collaboration with Centres of Expertise and the countries, lead the movement towards standardised and automated ways of working to promote efficiency and effectiveness throughout the Ingka organisation.
· Lead and develop leaders and teams in the Business Integration Team in order to secure an efficient, professional and high performing organisation with identified talents for the needs of today and tomorrow.
· Actively contribute with input and insights in the implementation of the Business Risk & Compliance strategy Action Plan and strategic and tactical objectives to secure a common and integrated view on Business Risk & Compliance priorities.
· Ensure and maintain a great cooperation with all stakeholders
This position is placed in Malmö, Sweden and you will report to the Group Business Risk & Compliance Manager for Ingka.
Together as a Team
We’re a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. We support the business in navigating through risks, in ensuring that our co-workers, visitors, customers can feel safe, and in protecting our brand and assets. We believe its a big responsibility and think that’s pretty cool too !
Apply now!
For questions about the recruitment process, please contact Carl Johan Petri at [email protected].
Please submit your application in English, consisting of a CV and cover letter.
PRE-BACKGROUND CHECK
For the candidate we want to offer the position, we do a transparent Pre-employment screening. Visa mindre

Planning Team Leader - Group Expansion

Who you are Being passionate about creating the future IKEA, you are inspired to find new ways through co-creation with colleagues and other IKEA units. You get energy by driving business growth and by contributing to overall success and results through collaboration, in an ever-changing multi-dimensional environment. You are highly motivated to increase customer value and you share and live the IKEA culture and values. To be successful in this role you ha... Visa mer
Who you are
Being passionate about creating the future IKEA, you are inspired to find new ways through co-creation with colleagues and other IKEA units. You get energy by driving business growth and by contributing to overall success and results through collaboration, in an ever-changing multi-dimensional environment. You are highly motivated to increase customer value and you share and live the IKEA culture and values.
To be successful in this role you have proven advanced training in Retail Layout, Design, Marketing, Sales, Business Management or equivalent. You have minimum 5 years’ experience of developing businesses and delivering results and you have experience in leading and influencing teams and managers. We believe you have experience from a leading position in establishing new Customer Meeting Points (CMPs), as ComIn Manager, Sales Manager or Customer Experience Manager in a market organisation and/or within Expansion. In addition, you have experience from managing change in a complex business environment. You also bring experience from store design and retail establishment process. Moreover you have proven project management skills and you have experience from a multicultural environment.
You have knowledge in:
• the Retail Establishment Process
• customers' living situations in different areas around the world as well as their needs and frustrations in their everyday life at home
• methods for presenting the range and service range using store media, display techniques and store layout as commercial tools
• efficient CMP operations
• IKEA concept, brand objectives, values and vision
• Ingka Group strategies, priorities and strategic expansion planning process
• how to create and implement change initiatives and manage stakeholders in IKEA
• IKEA multichannel shopping experience
• how to set direction, create and manage long-term goals and plans and follow up on KPIs
You need to have the ability to take a holistic and long-term view of a global organisation and identify business opportunities accordingly. You possess good leadership capabilities - ability to lead, coach, motivate and influence a large team of co-workers and colleagues. Also you prioritize, delegate and make efficient decisions with speed and simplicity. Moreover we believe you have strong interpersonal skills with the ability to build trustful relationships. You have the ability to communicate verbally, visually and in writing in an inspirational way with IKEA tone of voice.
Your responsibilities
In this role you will lead a team of specialists, being responsible to support the preparation and planning of new CMPs and major rebuilds based on our most recent home furnishing and merchandising solutions. You will be responsible to secure large scale expansion planning and delivery on time with high quality.
You will:
• be responsible for leading a large specialists team in central planning of new CMPs and major rebuilds according to the global expansion plan
• be responsible for delivering a large portfolio of projects within expected quality, time and budget, by designing retail solutions based on market input and Inter IKEA Systems in order to build the brand, secure an outstanding customer experience, grow sales and broaden the customer base
• be responsible to ensure and enable efficient CMPs that present the range in a vital, inspiring way fitting the needs of the many and that enable access to the whole range in a multichannel retail world of IKEA
• secure that the Planning Hub team is at the forefront of new solutions and new technology in order to optimise customer experience and efficiency of CMPs
• lead, coach and develop a high performing team that will strongly contribute to reach the objectives and goals in Group Expansion
• take lead in working across functions within Ingka Group and collaborate with other IKEA units
• enable all team members to share best practices with and across the organisation
• take lead in driving an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered
• act as member of the Central Planning Hub Management Team and proactively contribute to IKEA Business Plan
• lead positive change, and contribute to building a more unique, inclusive and accessible IKEA - guided by the People and Planet Positive commitments
The role is located in Malmö and will report to the Retail Solutions & Planning Manager. This is a temporary cover for around 1 year.
Our team within IKEA
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability.
Questions and support? Let's connect!
For questions regarding the recruitment process, please get in touch with Recruiter Sofie Skarlöv at [email protected].
Please submit your application in English consisting of a CV and cover letter.
We look forward to learning more about you! Visa mindre

New Business and Innovation Leader

Ansök    Aug 29    Ingka Services AB    Produktionsekonom
WHO YOU ARE ?All great things that has happened in the world, started in someone’s imagination. We need to envision, enable, and simplify the Ingka of tomorrow, to make IKEA better. ?We are on an exciting journey and are now recruiting talent to lead into the future. You are passionate about creating an IKEA for the future through new business development and innovation. You are energized by increasing customer value, driving business growth and contributi... Visa mer
WHO YOU ARE
?All great things that has happened in the world, started in someone’s imagination. We need to envision, enable, and simplify the Ingka of tomorrow, to make IKEA better. ?We are on an exciting journey and are now recruiting talent to lead into the future.
You are passionate about creating an IKEA for the future through new business development and innovation. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people. You have an excellent strategic business ability and drive to achieve strong results, both long and short term and you know how to balance and merge sustainability, social and economic aspects into the business with the purpose to develop and innovate the business within the limits of the planet.
Building strong and trustful relationships on different levels both inside and outside IKEA motivates you, as well as working together in an ever-changing environment. You are a strong communicator that motivates others to accomplish shared goals. That you are truly inspired by our vision to “create a better everyday life for the many people” and our culture & values is a given.
We believe you bring the following knowledge & experience:
· Solid experience from working with new businesses and strategic innovation.
· In depth knowledge of, and passion for people’s life at home, tech and how it can be applied to drive change.
· Taken new solutions from idea to launch and can navigate between design thinking, agile and lean processes as needed.
· Proven success in obtaining good results in developing a profitable business
· Know-how of solution validation from the perspectives of desirability, feasibility and viability.
· Strong management experience in high level complexity business with cross functional relations
· Strong IKEA business knowledge and deep understanding of IKEA decision making management structure and ways of working/ processes.
· Deep understanding of IKEA vision, business idea, business model & IKEA value chain.

YOUR RESPONSIBILITIES
In this role you will lead strategic initiatives within a prioritized innovation area, orchestrating cross-competence teams to explore, develop and deploy new service business and innovative solutions to secure that Ingka and IKEA will be in the forefront to meet future challenges and opportunities.
· Lead strategic initiatives end-to-end to drive development in line with the innovation area business direction and goals
· Recruit, lead, develop and empower cross competence teams, ensuring the right partners are onboard and contributing to the creation of successful new businesses and innovative solutions.
· Oversee, manage and adjust the process, end-to-end, for assigned initiatives/projects within scope (timing, budget and result) according to the Develop New Solutions (DNS) process and methodology.
· Work together with portfolio leaders in order to update and adjust the development tool and create necessary documentation for decision bodies.
· Lead the development and creation of business cases, in accordance with the DNS process and methodology, to secure approval and progress in line with requirements.
· Work together closely with internal partners to ensure alignments, prioritization, and timely contributions to drive different initiatives in different stages of development (including explorations, acceleration programs, partnership, and ventures)
· Oversee and manage the innovation initiative within time and budget, setting goals and OKRs together with cross competence team
· Responsible for decision on “stop/pause” and “accelerate”, as well as prioritization and for identifying, mitigating and managing risks related to the initiatives.
You will report to the New Business & Innovation Area Manager and be based in Malmö, Sweden.

TOGETHER AS A TEAM
SD&I envisions, enables and ensures Ingka to deliver to set objectives and goals by leading a world class capability in strategy & insights, new business & innovation, exploration, portfolio & transformation, process & organizational effectiveness always with the aim to simplify.

QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have any questions about the position, please feel free to contact Hiring Manager Alex Castro Pérez at [email protected]
If you have questions about the recruitment process, please reach out to Sofia Samuelsson at [email protected] .
Please submit your application in English to Julia Schnittger at [email protected]. We are screening applications continuously, so please send you application as soon as possible. Visa mindre

Planning Project Team Leader

WHO YOU ARE We are looking for you who are passionate about creating an IKEA fit for the future. You are motivated by increasing customer value, and you get energized by driving business growth and contributing to the overall success and results through collaboration. Working together inspires you, just as much as working in an everchanging multi-dimensional environment. Furthermore, you get motivated by finding new ways through co-creation with colleague... Visa mer
WHO YOU ARE
We are looking for you who are passionate about creating an IKEA fit for the future. You are motivated by increasing customer value, and you get energized by driving business growth and contributing to the overall success and results through collaboration. Working together inspires you, just as much as working in an everchanging multi-dimensional environment. Furthermore, you get motivated by finding new ways through co-creation with colleagues and other IKEA units as well as by living the IKEA culture and values.
We believe that you come with experience in leadership and knows how to influence and lead a large team of co-workers and colleagues and you also know how to build trustful relationships. You have a structured way of working, with ability to take an holistic and long-term view of a global organisation and identify business needs. Furthermore, you are an excellent communicator using IKEA tone of voice.
To be successful in this role, you have:
• Proven advanced training in Project Management
• Minimum 10 years of experience of developing businesses and delivering results, leading retail establishment projects
• Minimum 5 years of experience in leading and influencing teams and managers
• Experience from expansion planning and retail establishment process
• Experience from managing change in a complex business environment
• Multicultural experience
YOUR RESPONSIILITIES
In the role as Planning Project Team Leader, you will:
• Lead, coach and develop a team of high performing leaders that will strongly contribute to reach the objectives and goals in Group Expansion.
• Responsible to anchor and further develop ways of working within Central Planning Hub, from projects leadership perspective, to improve ways of working in projects across Central Planning Hub.
• Take responsibility to align ways of working and developments in project planning with connected stakeholders, to secure alignment between Ingka and CBF.
• Coach and support Planning Project Leaders in project planning, execution and follow up.
• Lead projects to meet defined timeline, budget and quality level.
• Lead and develop a positive & proactive performance culture aligned with clear goals in all projects & initiatives with focus on improvement in costs, quality, speed to market and continuous learning.
• Enable all team members to share best practices and learnings with and across the organisation.
• Take lead in driving an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered.
• Lead positive change, and contribute to building a more unique, inclusive and accessible IKEA - guided by the People and Planet Positive commitments.
OUR TEAM WITHIN IKEA
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability.
QUESTIONS AND SUPPORT?!
We look forward to receiving your application in English as soon as possible.
If you have questions regarding the recruitment process, please feel free to contact the Recruiter Sofie Skarlöv at [email protected].
Warmly welcome with your application! Visa mindre

Investment & Operations Leader - Group Expansion

Ansök    Aug 29    Ingka Services AB    Placeringsrådgivare
Who you are We are looking for you who are passionate about creating an IKEA fit for the future. You are motivated by increasing customer value and you get energized by contributing to overall success and results through collaboration. Working together inspires you, just as much as working in an ever-changing multi-dimensional environment. Furthermore you get motivated by finding new ways through co-creation with colleagues and other IKEA units, as well as... Visa mer
Who you are
We are looking for you who are passionate about creating an IKEA fit for the future. You are motivated by increasing customer value and you get energized by contributing to overall success and results through collaboration. Working together inspires you, just as much as working in an ever-changing multi-dimensional environment. Furthermore you get motivated by finding new ways through co-creation with colleagues and other IKEA units, as well as by living the IKEA culture and values.
We believe that you have proven advanced training in Business, Finance, Economics or equivalent. You have a minimum of 5 years of experience in business steering or finance related field as well as a minimum of 3 years of experience working in large international structure. Moreover, we expect you to have experience in strategic decision making forums, a high level of integrity, maturity and multicultural experience.
You have knowledge in the following areas:
• Cross functional experience of IKEA operations
• IKEA concept, brand objectives, values and vision
• Strong knowledge of Microsoft Office tools and financial reporting
• Extensive knowledge of Ingka Business Navigation processes, models and investment calculation principles and process; Ingka operational reporting and Ingka Real Estate asset investment regulations
• Knowledge of business intelligence tools, such as Power BI, TM1 solutions, as well as reporting and working with complex data
• Strong knowledge of Expansion and Real Estate processes
• Good Knowledge of company legal obligations, governance and performance; IKEA concept, brand objectives, values and vision; IKEA omnichannel shopping experience
• Good knowledge of how to create and implement change initiatives and manage stakeholders in Ingka
To be successful in this role, you need to have strong analytical capability as well as the capability to solve problems. You are able to translate business needs into financial consequences and solutions. Furthermore, you are result oriented with a strong sense of urgency and you have the ability to create energy and commitments around the growth and profitability agenda. We believe that you understand the diversity of the markets, both in the business and the functional competence dimension, as well as the complexity of IKEA business and the role of expansion as an integrated part of the business. Moreover, you work and perform in a structured and organised way with flexibility and simplicity and you understand customer needs in order to challenge common ways. We believe that you communicate and present clearly within specific areas of expertise and with IKEA tone of voice.
Your responsibilities
The purpose with this job is to be responsible to develop and ensure Ingka Strategic Expansion plan, portfolios and expansion business cases, developing and maintaining guidelines, standards and instructions for investment management process, support and follow-up of Group Expansion performance with the aim to secure sustainable growth, profitability and operational excellence.
You will:
• develop the Strategic Ingka Expansion plan including related processes and working methods
• be responsible for portfolio content, reporting and data management, project and portfolio status, analysis and follow up of the Retail market penetration portfolio
• be responsible for the development, coordination and administration of the investment process of expansion projects and activities, including governance and reviews, tools and templates, working methods and communication, analysis and follow-up
• be responsible for the development, support and follow-up of consolidated Expansion business cases in new and existing markets
• develop, support and follow-up on Expansion development and APM (Active Portfolio Management)/SISAN (Store In Shape As New) projects
• be responsible to define operational capabilities, give input to and ensure alignment with connected development plans and dependencies in other functions (e.g. CFF, Digital and Finance).
• contribute to setting goals and KPI's for Group Expansion and matrix
• be responsible for the budget process, project cost allocations and follow-up for Group Expansion
• contribute to Expansion process development, project management and operations
• work across functions within Ingka Group and collaborate with other IKEA units
• drive an open and sharing climate, being a role model of the IKEA values
This role is located in Malmö and report to Investment & Operations Manager.
Our team within IKEA
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability.
Questions and support? Let's connect!
If you have questions regarding the recruitment process, please feel free to contact Sofie Skarlöv at [email protected].
We look forward to receiving your application as soon as possible. Please note that we will be reviewing applications on a continuous basis.
Warmly welcome with your application! Visa mindre

Customer Order Management Support Leader

Why we will love you You are a passionate, driven person who is committed to supporting INGKA’s transformation in the area of Fulfilment into an Omnichannel Retailer. You have a passion for supporting our many co-workers to equip them with the solutions to support their meeting the many customers. You have a high commitment to delivering solutions to countries to realize business goals through tangible results and have a strong customer-centricity. You are... Visa mer
Why we will love you
You are a passionate, driven person who is committed to supporting INGKA’s transformation in the area of Fulfilment into an Omnichannel Retailer. You have a passion for supporting our many co-workers to equip them with the solutions to support their meeting the many customers. You have a high commitment to delivering solutions to countries to realize business goals through tangible results and have a strong customer-centricity. You are not only structured but also driven to lead and/or contribute to deployments of solutions and forge relationships to ensure the co-workers are supported both during and after solution delivery. You are energized by working both independently and interdependently across functions.
We are expanding the scope of Business Support, with a focus on supporting our co-workers on both running business solution topics and deployments of new functionality. As a result, we are looking for talented co-workers who have experience in one of the following areas to join our team:
1. Order Fulfilment – Customer Order Management or Service Fulfilment Operations
2. Central Fulfilment Operations or Store Fulfilment Operations
3. Strategic Sourcing
We are looking for Business Support Leaders who will take a leading role in the deployment and supporting countries to receive solutions, look for opportunities to continuously improve and collaborate with our co-workers to optimize business value. You will additionally act as primary contact to countries for running business solution challenges and support. You are accountable for collaboration with solution representatives in the countries. A strong partnership is needed with the Digital Unit organization as the majority of our deployment, continuous improvements and support services will be a joint venture with Digital. The same is valid for the cooperation with the Supply Chain organization at INTER as well as Market Support.
Skills that would benefit you in this role:
• Excellent knowledge of one of the above disciplines, which would form the basis of your focus area
• Excellent knowledge of the IKEA processes relevant to your focus area
• Excellent understanding of the relevant solutions of your focus area
• Very good knowledge of the connected systems and their relationship
• Excellent knowledge of the customer and co-worker needs, demands and expectations from the countries
• Good knowledge of how to identify and involve relevant stakeholders in a project, process or question to make things happen
• Good knowledge and inspired by the IKEA Concept, the IKEA Brand identity and the IKEA Culture & Values
• Good knowledge of project management approaches, tools and phases of a project lifecycle
• Good general understanding of IKEA organisation, Group Functions and their interdependencies
• Ability to work well under pressure with an end-to-end delivery focus, including managing multiple deliveries concurrently
• Business-minded with strong result orientation and ability to prioritise
• Ability to lead, communicate and work effectively in a global organization
• Active listener and communicating in an explicit and confident way
• Co-worker and customer mindset enabling an understanding of the needs and challenges within the receiving organisation
Are you eager and self-driven to develop constantly and do you demonstrate a willingness to develop skills and effective ways of working to benefit IKEA and personal growth? Are you motivated by improving the IKEA business and customer needs and influencing the improvement of the business with a focus on customer satisfaction?
If YES, then keep on reading!
A day in your life with us
A typical day is never a typical day. You will be engaged in a variety of activities from supporting deployments, managing continuous improvement requests, working with Business Owners and other decision-makers, and supporting running business, working closely with a variety of global and country stakeholders.
Some of the activities you could expect are:
• Support countries with running the business, acting as a business focal point to support solution needs, including opportunities for continuously improving delivered solutions
• Lead, follow up and ensure quality within the focus area
• Lead Solution Responsible network related to assigned area, ensuring effective performance and engagement, including onboarding and refresher training
• Lead and manage the priorities within the focus area in order to achieve efficient and effective delivery of business value to stakeholders
• Ensure effective stakeholder management including clear communication, ensuring a common view on the status of deliveries, and aligned expectations
• Improve internal ways of working to drive efficiency in delivery within the Business Support team
• Lead and/or contribute to securing quality deployments within the area of focus but also cross-function based on priorities, competence, and capacity
• Lead and support receiving organizations through the implementation journey
• Act as an escalation point for co-workers in the country to get support from other stakeholders on behalf of the country
• Support countries as primary contact for support of live solutions and running business solution topics
This role is permanent, based in Malmö or Amsterdam.
Together as a Team
We are focusing on providing a seamless shopping experience with great quality in all touchpoints for the many people. Customer Fulfilment (CFF) plays a fundamental part in making IKEA omnichannel retailing a reality. To support IKEA in achieving business objectives, CFF acts as a customer-centric, fully integrated, process-oriented organization with an end-to-end approach.
Questions and support? Let's connect!
For questions about the recruitment process, don’t hesitate to reach out to the Recruiter Talita Moraes Olsen at [email protected].
A warm welcome to connect & apply! Visa mindre

Development Leader - Group Expansion

Who you are We are looking for you who are passionate about creating an IKEA fit for the future. You are motivated by increasing customer value, and you get energized by driving business growth and contributing to the overall success and results through collaboration. Working together inspires you, just as much as working in an everchanging multi-dimensional environment. Furthermore, you get motivated by finding new ways through co-creation with colleagues... Visa mer
Who you are
We are looking for you who are passionate about creating an IKEA fit for the future. You are motivated by increasing customer value, and you get energized by driving business growth and contributing to the overall success and results through collaboration. Working together inspires you, just as much as working in an everchanging multi-dimensional environment. Furthermore, you get motivated by finding new ways through co-creation with colleagues, other IKEA units and external partners, as well as by living the IKEA culture and values.
We believe that you come with experience from IKEA retail with a good understanding of the IKEA value chain and IKEA operating model. In addition, you have minimum 5 years of experience in setting direction, developing business, and delivering results and minimum 2 years’ experience in leading and influencing teams. You have proven advanced training in Business Management or equivalent and senior experience from managing change in complex business environment. Moreover, you should also have experience from working together with external stakeholders such as local authorities and multicultural experience.
To be successful in this role, you have:
• Excellent knowledge of stakeholder management techniques
• Good knowledge of IKEA concept, brand objectives, values and vision
• Knowledge of Ingka Group strategies, priorities and strategic expansion planning process
• Excellent knowledge of the IKEA omnichannel shopping experience
• Experience of driving and implement change initiatives
As a person, you can direct efforts to achieve long-term business objectives; prioritise, delegate and make efficient decisions with speed and simplicity. You bring good leadership capabilities and strong interpersonal skills with the ability to build trustful relationships. You take a holistic view of our global organisation and identify business opportunities accordingly. Finally, you are an excellent communicator using different tools and techniques in an inspirational way with IKEA tone of voice.
Your responsibilities
In this role as Development Leader, you will take a leading role in strategic Ingka expansion planning, unleashing the total market potential with omnichannel at the core and the existing assets as the starting point, in close collaboration with specific IKEA Retail Countries and Core Business Franchise.
You will:
• Develop and follow up of the Franchise Development Agreement (FDA) for IKEA Retail countries.
• Lead the Market Penetration Plan (MPP) process for the IKEA Retail countries in alignment with relevant global functions and delivering towards market relevant expansion and profitable growth.
• Lead development initiatives part of IKEA Retail Direction (10 Jobs in 3 Years) and the IKEA Business Plan.
• Lead the Market Potential Development Programmes (MPD) for prioritized markets to deliver market development plans to capture the market potential with the aim of delivering sustainable and profitable growth.
• Take a leading role in the New Market Assessment process and advise on how to capture market potential with a total market approach with omnichannel at the core.
• Lead effective change by communicating learnings and best practices to enable entrepreneurial development and successful implementation in receiving markets.
• Take lead in working across functions within Ingka Group and collaborate with other IKEA units
• Take lead in driving an open and sharing climate, being a role model of the IKEA values
• Lead positive change, and contribute to building a more unique, inclusive and accessible IKEA - guided by the People and Planet Positive commitments
This role is based in Malmö and will report to the Development Manager, Group Expansion.
Our team within IKEA
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability.
Questions and support? Let's connect!
We look forward to receiving your application in English as soon as possible. Please note that we will be reviewing applications on a continuous basis.
If you have questions regarding the recruitment process, please feel free to contact the Recruiter Sofie Skarlöv at [email protected].
Warmly welcome with your application! Visa mindre

Planning Project Leader

Ansök    Aug 16    Ingka Services AB    Designer
Who you are Being passionate about creating the future IKEA, you are inspired to find new ways through co-creation with colleagues and other IKEA units. You get energy by driving business growth and by contributing to overall success and results through collaboration, in an ever-changing multi-dimensional environment. You have the ability to drive change and are trusted to lead in the unknown. You are highly motivated to increase customer value and you sha... Visa mer
Who you are
Being passionate about creating the future IKEA, you are inspired to find new ways through co-creation with colleagues and other IKEA units. You get energy by driving business growth and by contributing to overall success and results through collaboration, in an ever-changing multi-dimensional environment. You have the ability to drive change and are trusted to lead in the unknown. You are highly motivated to increase customer value and you share and live the IKEA culture and values.
To be successful in this role you have proven advance training in Project Management, Retail Layout or equivalent and minimum 5 years’ experience of developing businesses, delivering results and leading retail establishment projects successfully. We also like you to have a minimum of 2 years’ experience leading and influencing both teams and business leaders and you are skilled working in a multicultural environment.
You have knowledge in:
• Extensive knowledge of the Retail Establishment Process
• Strong IKEA commercial knowledge and knowledge of the customer journey
• Strong Project management competence
• Strong leadership capabilities and experience of leading people and teams in large projects, retail business or similar operation.
• Experience from work related to retail operation ensuring new CMP’s operate at the most efficient way.
• IKEA Leadership and Management tools and methods.
• How to take advantage of digital technology in a multichannel retail landscape
• How to create and implement change initiatives and manage stakeholders in IKEA
• IKEA concept, brand objectives, values and vision
• IKEA multichannel shopping experience
• Ingka Group strategies, priorities and strategic expansion planning process
As a person you know how to lead and build trustful relationships through strong interpersonal skills and you have good communication and presentation skills. The ability to prioritise and make decisions with speed and simplicity comes natural to you. You also have an ability to take a holistic view of a global organisation and to identify business opportunities accordingly.
Your responsibilities
In the role as Planning Project Leader you will be part of creating the future IKEA by leading project preparation and planning of new customer meeting points (CMPs) and major rebuilds based on our most recent home furnishing and merchandising solutions.
You will:
• be responsible to lead a high performing group of specialists throughout the project with focus on design and planning of retailing solutions in new CMPs and major rebuilds.
• lead the expansion process with focus on architectural design, commercial planning, procurement and fit out and retail build up and secure that deliverables meet time plans, scope and quality.
• lead and coordinate Commercial planning team, Procurement demand specialist, Establishment specialist, CMP Planning specialist and Customer experience specialist on a project level
• establish a close cooperation with Country Project Leaders and be the main speaking partner throughout the project
• secure appropriate communication to different stakeholders and receivers by reporting project-status on a regular basis to relevant governance forums.
• work closely with and manage relevant stakeholders within Group Expansion, other group functions and Inter IKEA Core Business Franchise (CBF).
• coach and support countries in order to optimize project results and to enable sharing of best practices across country organisations
• work with latest solutions developed by Market Support and Group Expansion planning team
• work with the market organisation to secure that designed solutions are aligned with Market pre-requisites
• take lead in working across functions within Ingka Group and collaborate with other IKEA units
• take lead in driving an open and sharing climate, being a role model of the IKEA values
• lead positive change, and contribute to building a more unique, inclusive and accessible IKEA - guided by the People and Planet Positive commitments
This role is located in Malmö and will report to the Planning Project Manager.
About this work area
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability.
Questions and support? Let's connect!
If you have questions regarding the recruitment process, please feel free to contact the recruiter Ami Ka-Ling Hui at [email protected].
We look forward to receiving your application in English as soon as possible, but please no later than 27th of August 2022. Please note that we will be reviewing applications on a continuous basis.
Warmly welcome with your application! Visa mindre

Deployment Leader

What you'll need to have Do you want to be a part of the exciting “Stores with fulfilment capabilities redesign projects”, as one of IKEA’s strategic transitions initiatives to become the leading omnichannel home furnishing retailer? Are you passionate about unit logistics operations, fulfilment, project and change management? We are seeking a person who enjoys applying strategic, tactical and operational approaches for analyzing business opportunities fro... Visa mer
What you'll need to have
Do you want to be a part of the exciting “Stores with fulfilment capabilities redesign projects”, as one of IKEA’s strategic transitions initiatives to become the leading omnichannel home furnishing retailer? Are you passionate about unit logistics operations, fulfilment, project and change management?
We are seeking a person who enjoys applying strategic, tactical and operational approaches for analyzing business opportunities from the customer perspective and is driven to influence the improvement of the business. You have strong communication skills, and a collaborative mindset and are energized by giving support and acting as an adviser to IKEA country organisations. You can act within the global framework to achieve local/market/organisation goals, identify needs and drive changes within the organisation by acting in multi-cultural, interdependent and matrix environments. In addition, you possess a strong analytical capability to enable the translation of business and customer needs into development deployment initiatives.
To succeed in this role, you will have been working within the field of Logistics/Supply Chain/Distribution on CFF Expansion, on both operational and tactical levels. During the years, you have achieved a comprehensive understanding and deep knowledge of IKEA store, central fulfilment and service fulfilment processes leading to excellence in total customer fulfilment and specific IKEA processes. An understanding of IKEA store design and retail architecture and/or country omnichannel network planning would be advantageous. You have also been working with indirect leadership in a complex environment, delivering business results and have a proven ability to influence a matrix organisation. You have a proven track record of successfully leading projects and processes on the country/national level.
Your responsibilities
Customer Fulfilment (CFF) plays a fundamental role within Retail in achieving the IKEA goal of becoming an omnichannel retailer. Customer Fulfilment acts as a fully integrated function, with an end-to-end approach to develop our business, having customers’ needs at heart. You will focus on contributing to a seamless shopping experience for the many people with great quality across all touchpoints.
You will contribute by advising and c-creating the best possible project deployment solution/scenario that will deliver excellent customer fulfilment and high operational performance at the lowest cost and long-term profitability to the respective unit/market, enabling the growth of fulfilment capacities and capabilities in all markets
Your role should analyze the pre-conditions met in a specific country, matching it with the prerequisites required to use one or multiple developed solutions. Together with the service fulfilment operations leader and the automation specialists you will define the right sizing and the working methods to be implemented into a unit. Another important task would be to provide support, guidance, and sharing best practices for all fulfilment operations in the nominated IKEA units of the defined deployment activity with the respective market function to secure an efficient, inspiring and motivating environment.
You will be responsible for:
• Co-creating the best solutions within a unit/store, in combination with an extension, or include automation, for identified projects together with the respective country/unit/market. Always striving for the best relation of quality, cost, and speed.
• Actively using and constantly improving existing deployment processes, checklists, dimensioning tools, collaboration networks, internal/external communication hub and follow-up tools.
• Creating and maintaining information and learning content for the deployment share point.
• Secure the implementation of best practices, drawing on good examples both from within IKEA and from the latest developments and deployments internally and externally.
• Secure real-time updated information in the deployment tracker for all projects within the portfolio.
• Analyse and confirm the business benefit of deployment processes and performance enhancement solutions.
• Support the country teams during OCN planning to decide and design the fulfilment capabilities that best suit their future needs creating capacity for growth and cost optimization.
• Secure consistency, interaction, and knowledge transfer in business deployment toward other areas.
• Support the line organizations in building deployment competence and in-country teams.
• Lead collaboration and alignment between country CFF organization and global centres of expertise (CFF, commercial, digital, real estate & construction, expansion, procurement, central planning hub and core business franchise.
• Contribute to the handover, implementation & follow-up of newly developed solutions and secure that the solution and feature meet the needs of users for a successful deployment.
• Support the Agile way of working in deployment support.
• Contribute actively to related governance and process-related forums such as PIRC or country councils.
• Build effective relationships with country stakeholders and global collaboration network partners.
About this work area
The Store with Fulfilment Capabilities Initiative within the Automation and Layout Function is a key initiative and one of IKEA’s strategic transition projects becoming the leading omnichannel home furnishing retailer. The assignment is to deploy a portfolio of solutions to empower existing units with fulfilment capabilities, making them a key element in the omnichannel network while keeping their commerciality in meeting our customers. This portfolio covers the end-to-end process of order fulfilment in a store from goods receiving, storage, picking, order preparation, and order storage up to outbound handover from stores and they need to be adapted to the countries’ needs.
Questions and support? Let's connect!
If you have questions regarding the recruitment process, please feel free to contact the recruiter Talita Moraes Olsen at [email protected].
We look forward to receiving your application as soon as possible, but please no later than the 30th of June. We will be reviewing applications continuously.
Warmly welcome with your application! Visa mindre

Business Development Leader

Who you are You have the will to revolutionize the way we have operated fulfillment in our stores! You have a desire to understand the IKEA business and customer needs and influence the improvement of the business with a focus on customer satisfaction in omnichannel thinking. You are passionate about leading business through people and have a strong belief in the potential of every individual. As a person, you enjoy applying a strategic, tactical, and oper... Visa mer
Who you are
You have the will to revolutionize the way we have operated fulfillment in our stores! You have a desire to understand the IKEA business and customer needs and influence the improvement of the business with a focus on customer satisfaction in omnichannel thinking. You are passionate about leading business through people and have a strong belief in the potential of every individual. As a person, you enjoy applying a strategic, tactical, and operational approach to analyzing business opportunities from a customer perspective. Finally, you feel inspired by the IKEA vision, values, and culture.
To be successful in this role you bring proven performance in project management with a strong track record and reputation as a team player, proven experience in meeting and interacting with various business partners, and working experience on a tactical and operational level. As a leader, you can influence through strong interdependent leadership and successfully lead projects or processes on all levels. You possess good coaching/conflict management skills with problem-solving experience.
You have knowledge in the following areas:
• excellent knowledge of project management processes including methods and tools
• excellent knowledge of Omnichannel Network-related IKEA processes, supply chain, warehousing operations, and service business leading to an excellent customer fulfillment
• excellent knowledge of the customer journey, ways to shop, and customer/coworker interaction in the buying process.
• interest in new technologies within the area of customer fulfillment and understanding of future customer & retail trends interacting with each other
• very good understanding of the co-worker needs, with a focus on work processes and ergonomics and required learning material
• change management and leading in the unknown/exploring
• knowledge of different leadership styles and needs as well as an appropriate use for different situations
• knowledge of how to identify and involve relevant stakeholders in a project, process, or question to make things happen
• knowledge about how internal and external financial impact the business of IKEA and an understanding of how to communicate this financial impact to different target groups; applying financial knowledge to achieve organizational goals and objectives
• good knowledge of relevant IT systems/solutions/tools, calculation methods, and analysis within the function
Moreover, you have a collaborative mindset building relationships across the organization and having influence and personal impact. You have an analytical capability to enable the translation of business and customer needs into development initiatives and the ability to act within the global framework to achieve goals. Finally, you identify needs and drive change within the organization acting in multi-cultural, interdependent, and matrix environments.
Your responsibilities
In this role, you will take direct responsibility to manage sub-project(s) for a dedicated scope interacting closely with a country project team and ensuring the successful delivery of this project according to the Develop New Solutions process (DNS).
You will safeguard in the global development team the process of documenting, analyzing, tracing, prioritizing and agreeing on business requirements (people, work methods& digital).
Moreover, you will also manage, control and communicate requirement changes to the relevant stakeholders as a continuous process throughout a project. You will manage cross-functional and cross-organizational requirements.
The preferred location is Malmö. Some traveling can be required.
About this work area
Layout & Automation is the key contributor in CFF towards Job #6 and has the assignment to create a portfolio of solutions to empower existing stores with fulfilment capabilities. This portfolio needs to cover the end-to-end process of online order fulfilment in a store from Goods Receiving, to storage, picking, and order preparation until outbound from stores in different solutions feasible to be used in high, medium, and high-cost countries. At the same time, we would like to grow an inspiration and experience portfolio going hand in hand with the fulfilment ambitions leading to the future omnichannel position of the store.
The Initiative is asked:
• to try out different technologies & working methods to see their potential and create a best-suited mix out of them for our needs.
• to match technologies & working methods with return on investments evaluations to see what fits for which scale
• develop a vision of store fulfilment leading the digital developments and impacting the majority of the stores which can bring significant gains
• grow a joint commercial portfolio containing experience, inspiration and fulfilment solutions in a market and situational adaptable way.
Questions and support? Let's connect!
If you have questions regarding the recruitment process, please feel free to contact Talita Moraes Olsen at [email protected].
Warmly welcome with your application! Visa mindre

Business Support & Deployment Leader

Why we will love you You are a passionate, driven person who is committed to supporting INGKA’s transformation in the area of Fulfilment into an Omnichannel Retailer. You have a passion for supporting our many co-workers to equip them with the solutions to support their meeting the many customers. You have a high commitment to delivering solutions to countries to realize business goals through tangible results and have a strong customer-centricity. You are... Visa mer
Why we will love you
You are a passionate, driven person who is committed to supporting INGKA’s transformation in the area of Fulfilment into an Omnichannel Retailer. You have a passion for supporting our many co-workers to equip them with the solutions to support their meeting the many customers. You have a high commitment to delivering solutions to countries to realize business goals through tangible results and have a strong customer-centricity. You are not only structured but also driven to lead and/or contribute to deployments of solutions and forge relationships to ensure the co-workers are supported both during and after solution delivery. You are energized by working both independently and interdependently across functions.
We are expanding the scope of Business Support, with a focus on supporting our co-workers on both running business solution topics and deployments of new functionality. As a result, we are looking for talented co-workers who have experience in one of the following areas to join our team:
1. Order Fulfilment – Customer Order Management or Service Fulfilment Operations
2. Central Fulfilment Operations or Store Fulfilment Operations
3. Strategic Sourcing
We are looking for Business Support Leaders who will take a leading role in the deployment and supporting countries to receive solutions, look for opportunities to continuously improve and collaborate with our co-workers to optimize business value. You will additionally act as primary contact to countries for running business solution challenges and support. You are accountable for collaboration with solution representatives in the countries. A strong partnership is needed with the Digital Unit organization as the majority of our deployment, continuous improvements and support services will be a joint venture with Digital. The same is valid for the cooperation with the Supply Chain organization at INTER as well as Market Support.
Skills that would benefit you in this role:
• Excellent knowledge of one of the above disciplines, which would form the basis of your focus area
• Excellent knowledge of the IKEA processes relevant to your focus area
• Excellent understanding of the relevant solutions of your focus area
• Very good knowledge of the connected systems and their relationship
• Excellent knowledge of the customer and co-worker needs, demands and expectations from the countries
• Good knowledge of how to identify and involve relevant stakeholders in a project, process or question to make things happen
• Good knowledge and inspired by the IKEA Concept, the IKEA Brand identity and the IKEA Culture & Values
• Good knowledge of project management approaches, tools and phases of a project lifecycle
• Good general understanding of IKEA organisation, Group Functions and their interdependencies
• Ability to work well under pressure with an end-to-end delivery focus, including managing multiple deliveries concurrently
• Business-minded with strong result orientation and ability to prioritise
• Ability to lead, communicate and work effectively in a global organization
• Active listener and communicating in an explicit and confident way
• Co-worker and customer mindset enabling an understanding of the needs and challenges within the receiving organisation
Are you eager and self-driven to develop constantly and do you demonstrate a willingness to develop skills and effective ways of working to benefit IKEA and personal growth? Are you motivated by improving the IKEA business and customer needs and influencing the improvement of the business with a focus on customer satisfaction?
If YES, then keep on reading!
A day in your life with us
A typical day is never a typical day. You will be engaged in a variety of activities from supporting deployments, managing continuous improvement requests, working with Business Owners and other decision-makers, and supporting running business, working closely with a variety of global and country stakeholders.
Some of the activities you could expect are:
• Support countries with running the business, acting as a business focal point to support solution needs, including opportunities for continuously improving delivered solutions
• Lead, follow up and ensure quality within the focus area
• Lead Solution Responsible network related to assigned area, ensuring effective performance and engagement, including onboarding and refresher training
• Lead and manage the priorities within the focus area in order to achieve efficient and effective delivery of business value to stakeholders
• Ensure effective stakeholder management including clear communication, ensuring a common view on the status of deliveries, and aligned expectations
• Improve internal ways of working to drive efficiency in delivery within the Business Support team
• Lead and/or contribute to securing quality deployments within the area of focus but also cross-function based on priorities, competence, and capacity
• Lead and support receiving organizations through the implementation journey
• Act as an escalation point for co-workers in the country to get support from other stakeholders on behalf of the country
• Support countries as primary contact for support of live solutions and running business solution topics
This role is permanent, based in Malmö or Amsterdam.
Together as a Team
We are focusing on providing a seamless shopping experience with great quality in all touchpoints for the many people. Customer Fulfilment (CFF) plays a fundamental part in making IKEA omnichannel retailing a reality. To support IKEA in achieving business objectives, CFF acts as a customer-centric, fully integrated, process-oriented organization with an end-to-end approach.
Questions and support? Let's connect!
For questions about the recruitment process, don’t hesitate to reach out to the Recruiter Talita Moraes Olsen at [email protected].
A warm welcome to connect & apply! Visa mindre

BR&C Business Manager

Business Manager – GROUP BUSINESS RISK & COMPLIANCE, INGKA GROUP WHY WE WILL LOVE YOU Because you have a passion for business and developing teams and individuals. You build strong relationships and loves to work together with others. With your capabilities to inspire and clarify and leading with the IKEA values you will be able to together with the team, perform and make necessary changes and achieve long-term business objectives. Ingka is going through a... Visa mer
Business Manager – GROUP BUSINESS RISK & COMPLIANCE, INGKA GROUP
WHY WE WILL LOVE YOU
Because you have a passion for business and developing teams and individuals. You build strong relationships and loves to work together with others. With your capabilities to inspire and clarify and leading with the IKEA values you will be able to together with the team, perform and make necessary changes and achieve long-term business objectives.
Ingka is going through an exciting change and that is why you need to be able to deal with ambiguity and be comfortable to handle unclear or unpredictable situations. You also need to drive change and be a real champion when it comes to working with new methods, digital systems, and processes to improve performance.
When it comes to knowledge, we are looking for someone who has a broad knowledge of procedures for assessing, evaluating, and monitoring compliance with federal laws, regulations and guidance. Extensive knowledge on how to achieve an optimal balance between opportunities and risks across the entire organization and at the same time create a risk-aware culture.
This role is global, spanning across all of Ingka’s businesses, so you would need to have experience working holistically as well as internationally.
We understand that if you don´t come from Ingka/IKEA, you don´t have the total understanding of our corporate identity. But if you are willing to learn – we are there to support you.
To succeed as a Business Manager, you will need:
A university degree in engineering, business administration or similar Minimum 5 years of managerial experience in a multinational organization and/or managerial experience from running operation on site/store level, preferably store manager strong stakeholder management and influencing skills proven record of developing people and organizations.
And, of course, you share and live the IKEA culture and values and have a genuine interest in home furnishing. You act honestly in accordance with moral and ethical principles.
YOUR RESPONSIBILITIES
As an Business Manager, you will Lead and inspire a risk and compliance performance mind-set, raise risk awareness and promote a risk culture and thereby supporting growth and maximization of business value. In line with the Group Business Risk & Compliance agenda align implementation and monitor the performance of Ingka Business Risk and Compliance frameworks and practices in all Group Functions or Business Areas to enable a holistic and proactive risk handling based on business needs.
Amongst many tasks you will:
· Lead and develop a team of Business Risk & Compliance Business Partners in order secure an efficient, professional and high performing organization.
· Lead and inspire a risk and compliance performance mind-set, raise risk awareness and promote a risk culture and thereby supporting growth and maximization of business value
· Act as the link and knowledge builder between Group Business Risk & Compliance and Group Functions or Business Areas to secure succession and the right level of competence needed to become risk aware and compliance conscious in running business.
· Implement standardized, well embedded risk and compliance processes with clearly defined roles and responsibilities in order to support Group Functions or Business Areas.
· In close collaboration with Business Risk & Compliance management secure the continuous development of the Business Risk & Compliance Business Partner value proposition (properly integrated in the Business risk & compliance organization)
· Actively contribute with input and insights in the development of the Business Risk & Compliance Business Plan and strategic and tactical objectives to secure a common and integrated view on Business Risk & Compliance priorities.
· Act as the link and knowledge builder between Group Business Risk & Compliance and Group Functions or Business Areas to secure the right level of competence needed to become risk aware and compliance conscious in running business
· Lead and inspire a risk and compliance performance mind-set, raise risk awareness and promote a risk culture and thereby supporting growth and maximization of business value
· Implement standardized, well embedded risk and compliance processes with clearly defined roles and responsibilities in order to support Group Functions or Business Areas.
· Develop a consolidated view of Group Functions or Business Areas in terms of critical business needs and level of operation support needed, follow up and monitor level of support provided Group Business Risk & Compliance
This position is placed in Malmö, Sweden and you will report to the Deputy Business Risk & Compliance Manager.
TOGETHER AS A TEAM
You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We’re a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that’s pretty cool!
APPLY NOW!
For questions about the recruitment process, please contact Carl Johan Petri at [email protected].
Please submit your application in English, consisting of a CV and cover letter.
PRE-BACKGROUND CHECK
For the candidate we want to offer the position, we do a transparent Pre-employment screening. Visa mindre

Deployment Leader

What you'll need to have Do you want to be a part of the exciting “Stores with fulfilment capabilities redesign projects”, as one of IKEA’s strategic transitions initiatives to become the leading omnichannel home furnishing retailer? Are you passionate about unit logistics operations, fulfilment, project and change management? We are seeking a person who enjoys applying strategic, tactical and operational approaches for analyzing business opportunities fro... Visa mer
What you'll need to have
Do you want to be a part of the exciting “Stores with fulfilment capabilities redesign projects”, as one of IKEA’s strategic transitions initiatives to become the leading omnichannel home furnishing retailer? Are you passionate about unit logistics operations, fulfilment, project and change management?
We are seeking a person who enjoys applying strategic, tactical and operational approaches for analyzing business opportunities from the customer perspective and is driven to influence the improvement of the business. You have strong communication skills, and a collaborative mindset and are energized by giving support and acting as an adviser to IKEA country organisations. You can act within the global framework to achieve local/market/organisation goals, identify needs and drive changes within the organisation by acting in multi-cultural, interdependent and matrix environments. In addition, you possess a strong analytical capability to enable the translation of business and customer needs into development deployment initiatives.
To succeed in this role, you will have been working within the field of Logistics/Supply Chain/Distribution on CFF Expansion, on both operational and tactical levels. During the years, you have achieved a comprehensive understanding and deep knowledge of IKEA store, central fulfilment and service fulfilment processes leading to excellence in total customer fulfilment and specific IKEA processes. An understanding of IKEA store design and retail architecture and/or country omnichannel network planning would be advantageous. You have also been working with indirect leadership in a complex environment, delivering business results and have a proven ability to influence a matrix organisation. You have a proven track record of successfully leading projects and processes on the country/national level.
Your responsibilities
Customer Fulfilment (CFF) plays a fundamental role within Retail in achieving the IKEA goal of becoming an omnichannel retailer. Customer Fulfilment acts as a fully integrated function, with an end-to-end approach to develop our business, having customers’ needs at heart. You will focus on contributing to a seamless shopping experience for the many people with great quality across all touchpoints.
You will contribute by advising and c-creating the best possible project deployment solution/scenario that will deliver excellent customer fulfilment and high operational performance at the lowest cost and long-term profitability to the respective unit/market, enabling the growth of fulfilment capacities and capabilities in all markets
Your role should analyze the pre-conditions met in a specific country, matching it with the prerequisites required to use one or multiple developed solutions. Together with the service fulfilment operations leader and the automation specialists you will define the right sizing and the working methods to be implemented into a unit. Another important task would be to provide support, guidance, and sharing best practices for all fulfilment operations in the nominated IKEA units of the defined deployment activity with the respective market function to secure an efficient, inspiring and motivating environment.
You will be responsible for:
• Co-creating the best solutions within a unit/store, in combination with an extension, or include automation, for identified projects together with the respective country/unit/market. Always striving for the best relation of quality, cost, and speed.
• Actively using and constantly improving existing deployment processes, checklists, dimensioning tools, collaboration networks, internal/external communication hub and follow-up tools.
• Creating and maintaining information and learning content for the deployment share point.
• Secure the implementation of best practices, drawing on good examples both from within IKEA and from the latest developments and deployments internally and externally.
• Secure real-time updated information in the deployment tracker for all projects within the portfolio.
• Analyse and confirm the business benefit of deployment processes and performance enhancement solutions.
• Support the country teams during OCN planning to decide and design the fulfilment capabilities that best suit their future needs creating capacity for growth and cost optimization.
• Secure consistency, interaction, and knowledge transfer in business deployment toward other areas.
• Support the line organizations in building deployment competence and in-country teams.
• Lead collaboration and alignment between country CFF organization and global centres of expertise (CFF, commercial, digital, real estate & construction, expansion, procurement, central planning hub and core business franchise.
• Contribute to the handover, implementation & follow-up of newly developed solutions and secure that the solution and feature meet the needs of users for a successful deployment.
• Support the Agile way of working in deployment support.
• Contribute actively to related governance and process-related forums such as PIRC or country councils.
• Build effective relationships with country stakeholders and global collaboration network partners.
About this work area
The Store with Fulfilment Capabilities Initiative within the Automation and Layout Function is a key initiative and one of IKEA’s strategic transition projects becoming the leading omnichannel home furnishing retailer. The assignment is to deploy a portfolio of solutions to empower existing units with fulfilment capabilities, making them a key element in the omnichannel network while keeping their commerciality in meeting our customers. This portfolio covers the end-to-end process of order fulfilment in a store from goods receiving, storage, picking, order preparation, and order storage up to outbound handover from stores and they need to be adapted to the countries’ needs.
Questions and support? Let's connect!
If you have questions regarding the recruitment process, please feel free to contact the recruiter Talita Moraes Olsen at [email protected].
Warmly welcome with your application! Visa mindre

Project Leader

What you'll need to have Do you want to be a part of the exciting “Stores with fulfilment capabilities redesign projects”, as one of IKEA’s strategic transitions initiatives to become the leading omnichannel home furnishing retailer? Are you passionate about unit logistics operations, fulfilment, project and change management? We are seeking a person who enjoys applying strategic, tactical and operational approaches for analyzing business opportunities fro... Visa mer
What you'll need to have
Do you want to be a part of the exciting “Stores with fulfilment capabilities redesign projects”, as one of IKEA’s strategic transitions initiatives to become the leading omnichannel home furnishing retailer? Are you passionate about unit logistics operations, fulfilment, project and change management?
We are seeking a person who enjoys applying strategic, tactical and operational approaches for analyzing business opportunities from the customer perspective and is driven to influence the improvement of the business. You have strong communication skills, and a collaborative mindset and are energized by giving support and acting as an adviser to IKEA country organisations. You can act within the global framework to achieve local/market/organisation goals, identify needs and drive changes within the organisation by acting in multi-cultural, interdependent and matrix environments. In addition, you possess a strong analytical capability to enable the translation of business and customer needs into development deployment initiatives.
To succeed in this role, you will have been working within the field of Logistics/Supply Chain/Distribution on CFF Expansion, on both operational and tactical levels. During the years, you have achieved a comprehensive understanding and deep knowledge of IKEA store, central fulfilment and service fulfilment processes leading to excellence in total customer fulfilment and specific IKEA processes. An understanding of IKEA store design and retail architecture and/or country omnichannel network planning would be advantageous. You have also been working with indirect leadership in a complex environment, delivering business results and have a proven ability to influence a matrix organisation. You have a proven track record of successfully leading projects and processes on the country/national level.
Your responsibilities
Customer Fulfilment (CFF) plays a fundamental role within Retail in achieving the IKEA goal of becoming an omnichannel retailer. Customer Fulfilment acts as a fully integrated function, with an end-to-end approach to develop our business, having customers’ needs at heart. You will focus on contributing to a seamless shopping experience for the many people with great quality across all touchpoints.
You will contribute by advising and c-creating the best possible project deployment solution/scenario that will deliver excellent customer fulfilment and high operational performance at the lowest cost and long-term profitability to the respective unit/market, enabling the growth of fulfilment capacities and capabilities in all markets
Your role should analyze the pre-conditions met in a specific country, matching it with the prerequisites required to use one or multiple developed solutions. Together with the service fulfilment operations leader and the automation specialists you will define the right sizing and the working methods to be implemented into a unit. Another important task would be to provide support, guidance, and sharing best practices for all fulfilment operations in the nominated IKEA units of the defined deployment activity with the respective market function to secure an efficient, inspiring and motivating environment.
You will be responsible for:
• Co-creating the best solutions within a unit/store, in combination with an extension, or include automation, for identified projects together with the respective country/unit/market. Always striving for the best relation of quality, cost, and speed.
• Actively using and constantly improving existing deployment processes, checklists, dimensioning tools, collaboration networks, internal/external communication hub and follow-up tools.
• Creating and maintaining information and learning content for the deployment share point.
• Secure the implementation of best practices, drawing on good examples both from within IKEA and from the latest developments and deployments internally and externally.
• Secure real-time updated information in the deployment tracker for all projects within the portfolio.
• Analyse and confirm the business benefit of deployment processes and performance enhancement solutions.
• Support the country teams during OCN planning to decide and design the fulfilment capabilities that best suit their future needs creating capacity for growth and cost optimization.
• Secure consistency, interaction, and knowledge transfer in business deployment toward other areas.
• Support the line organizations in building deployment competence and in-country teams.
• Lead collaboration and alignment between country CFF organization and global centres of expertise (CFF, commercial, digital, real estate & construction, expansion, procurement, central planning hub and core business franchise.
• Contribute to the handover, implementation & follow-up of newly developed solutions and secure that the solution and feature meet the needs of users for a successful deployment.
• Support the Agile way of working in deployment support.
• Contribute actively to related governance and process-related forums such as PIRC or country councils.
• Build effective relationships with country stakeholders and global collaboration network partners.
About this work area
The Store with Fulfilment Capabilities Initiative within the Automation and Layout Function is a key initiative and one of IKEA’s strategic transition projects becoming the leading omnichannel home furnishing retailer. The assignment is to deploy a portfolio of solutions to empower existing units with fulfilment capabilities, making them a key element in the omnichannel network while keeping their commerciality in meeting our customers. This portfolio covers the end-to-end process of order fulfilment in a store from goods receiving, storage, picking, order preparation, and order storage up to outbound handover from stores and they need to be adapted to the countries’ needs.
Questions and support? Let's connect!
If you have questions regarding the recruitment process, please feel free to contact the recruiter Talita Moraes Olsen at [email protected].
Warmly welcome with your application! Visa mindre

Performance Specialist

Who you are You are passionate about understanding target audiences' behaviour, historical and technical trends and people's life at home. You are feeling curiosity for identifying learnings from activities and uniting organisations behind them and you are motivated by solving complex business challenges and being at the forefront of transformational changes. You are able to track and manage communication outcomes across multiple channels and target audien... Visa mer
Who you are
You are passionate about understanding target audiences' behaviour, historical and technical trends and people's life at home. You are feeling curiosity for identifying learnings from activities and uniting organisations behind them and you are motivated by solving complex business challenges and being at the forefront of transformational changes.
You are able to track and manage communication outcomes across multiple channels and target audiences. You have the ability to harmonise, distil and visualise data to support the ongoing improvement of business performance
Furthermore, you have good knowledge of how to leverage data science and analytics a well as communication performance measurement tools to perform analyses and gain actionable insights for business decision making.
You possess broad knowledge of global Brand Positioning and how it helps to differentiate the brand from competitors. You have a general understanding of target audience engagement activities, processes and measurements.
As well as you are able to understand the complexity of IKEA business and the role of communication as an integrated part of the business.
Further, what you need:
• Minimum of 5 years of working in Communication, Marketing, Strategic Planning or equivalent, around insights/ analytics for an international organization
• Good strategic, analytic, and tactical skills
• Strong data visualisation and presentation skills
• Experienced using quantitative and qualitative dat
• Strong project management skills
• Proven advanced training in marketing, communication, business management, data analytics or equivalent
• Preferred: experience in agency or vendor management
• Preferred: Knowledge of IKEA brand, culture, values, and ways of working
Your responsibilities
As a Performance Specialist, you are driving specific tasks and initiatives related to extracting insights, KPI setting, and performance analysis for global and local teams in order to get data-driven learnings and insights for future planning of communication initiatives. You are translating these into recommended directions to influence and contribute to Group Communication goals and objectives.
You are collaborating with global and country Communication teams to structurally track and optimize the impact communication activities have on building a strong IKEA brand and omnichannel business. You are integrating communication performance indicators in appropriate technology and data platforms to operationalise KPIs. You are executing specific global post-activity performance evaluations, sharing key findings with stakeholders to improve quality of content and media development.
Some of your main responsibilities also include:
• Contribute to the implementation of the performance framework and process in order to establish structural ways of performance-based communication and reporting alignment throughout Ingka communication, in collaboration with Performance Leader
• Provide subject matter support for global and country teams, keeping them informed on and developing where needed learning resources and activities to encourage their competence development around goal and KPI setting as well as evaluation of communication initiatives
• Together with global and country teams, evaluate unique and meaningful communication and content to facilitate best practice sharing
• Actively engage and partner with other functions within Ingka Group and other IKEA businesses in order to enable cross-functional collaboration and achieve common goals
This role is an open-ended contract and will be located in Malmö, Sweden.
About this work area
Our team is the voice of IKEA. We use words, pictures, and videos to tell the story about IKEA, to build our brand, and inspire people with our offer. We bounce ideas back and forth; we challenge each other, and we are crazy passionate about communication. Of course, we are also the ones who make sure to keep all our co-workers informed, engaged, and connected in a constantly changing business environment. Visa mindre

MANAGEMENT ASSISTANT

Ansök    Jun 17    Ingka Services AB    Chefssekreterare
MANAGEMENT ASSISTANT – GROUP REAL ESTATE, INGKA GROUP WHY WE LOVE YOU? You are self-reliant and motivated to work as part of a team as well as independently? You are a curious person that enjoys being part of a complex business, high pace environment and you have an urge to understand the content on detail level, the bigger context in which you operate, as well as how the work is being carried out? You have a can-do attitude and deliver to deadlines. You... Visa mer
MANAGEMENT ASSISTANT – GROUP REAL ESTATE, INGKA GROUP
WHY WE LOVE YOU?
You are self-reliant and motivated to work as part of a team as well as independently? You are a curious person that enjoys being part of a complex business, high pace environment and you have an urge to understand the content on detail level, the bigger context in which you operate, as well as how the work is being carried out?
You have a can-do attitude and deliver to deadlines. You have a passion for providing support as well as bringing stability to an organization by organizing, structure and providing sufficient administrative routines. At the same time, you are also able to think out of the box to improve and find smarter ways of working. This paired with a preference to work proactively, keeping an overview and a long-term plan, as well as having a plan embracing the details.
You have a down to earth attitude, show integrity in both business and people matters, you create trustful relations, collaborate, and co-create cross all core businesses in Ingka. The IKEA values are important to you and you are able to handle a constantly changing environment with many different stakeholders and demands.
You communicate well in English, both verbally and written. You are also creative and a good communicator and have the ability to understand complex information and communicate the essential message to different target groups in an adequate way.
You have knowledge in the following areas:
· Proven advanced training in business management, strategic communication or equivalent
· Leadership skills and experience
· Evidence of experience and understanding from working with processes within Ingka
· Experience from Leading and managing projects
· Excellent listening, verbal, written and presentation communication skills in English language
· Experience from business transformation is a great advantage.

YOUR RESPONSIBILITIES
In this role you will assist the Group Real Manager, supporting, contributing and leading across a range of initiatives, projects and operational tasks.
You will work as part of the Group Real Estate management team with the specific key responsibilities to
· Plan, coordinate and administrate the business year cycle, the management meeting structure and the official governance connected to Real Estate
· Lead specific assignments and projects connected to Group Real Estate agenda
· Prepare, organise and co-ordinate various internal and external meetings, forums and conferences, including preparation material, minutes, following up on actions, etc.
· Organize Real Estate & Expansion Committee (REC) and support and coordinate participation and contribution from Group Real Estate in Investment committee (IC)
· Provide Real Estate Manager and Management team with administrative support in daily business
· Act as representative for the Group Real Estate Manager in various initiatives and forums, actively contributing and influencing the output
· Manage various contacts, internal and external, to ensure prioritization, provide guidance and field initial queries; as well as manage Real Estate internal communication hubs
You will report to the Group Real Estate Manager and be part of the Real Estate Management team. This position is placed in Malmö, Sweden.
ABOUT THIS WORK AREA
As engaged, open minded and curious experts in all parts of the Real Estate business we take responsibility for the total business across the Ingka core businesses as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business.
QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have questions regarding the recruitment process or other practicalities, please get in touch with Carl-Johan Petri [email protected]
Please send in your application, consisting of a CV and a cover letter in English as soon as possible and please note that we will be interviewing continuously. So hurry and apply! We are looking forward to receive your application and we would love to meet you and see you as part of our amazing team. Visa mindre

STRATEGIC PLANNING LEADER

Who you are You are energized by working both independently and interdependently with communication and other functions/ units and have an interest in following communication trends, turning them into practice. Furthermore, you are passionate about communication as a business enabler and about leading, inspiring, and developing people. You have good knowledge of developing plans evolving company strategies and of leading with communication across consumer,... Visa mer
Who you are
You are energized by working both independently and interdependently with communication and other functions/ units and have an interest in following communication trends, turning them into practice. Furthermore, you are passionate about communication as a business enabler and about leading, inspiring, and developing people.
You have good knowledge of developing plans evolving company strategies and of leading with communication across consumer, co-worker, and stakeholder audiences.
Additionally, you possess good knowledge of communications for international organisations that operate centrally.
You have the ability to easily support and influence senior business leaders and colleagues, always based on performance and insights with the business goals and co-workers in focus. You are a skilled coach and facilitator and are having a proactive attitude in problem-solving and a hands-on approach. You are able to understand the complexity of IKEA business and the role of communication as an integrated part of the business.
Further, what you need:
• Minimum of 5 years of relevant communication experience at global companies that operate centrally
• Experience in insight-driven creative development
• Experience in working with strategic business planning
• Strong documented leadership skills
• Strong documented project management skills
• Experience with leading in change
• Proven advanced training in strategic communication and/ or business leadership or equivalent
• Preferred: Knowledge of IKEA brand, culture, values, and ways of working
Your responsibilities
As a Strategic Planning Leader, you drive the development of the Group Communication plan and formulate strategies that support and introduce solutions for strategic issues. You support Group Communication to reach its goals and targets by suggesting changes and improvements to current business plans and strategies. You are representing Group Communication in appropriate forums, relevant meetings and working groups to ensure alignment with the overall strategic landscape and business planning.
You contribute with inputs and expertise in the communication planning process, driving alignment with other Ingka departments and IKEA organisations. You are leading the process for creating the Ingka Group Communication annual plan including goals setting, follow-up and performance reporting. Further, you are responsible for developing tools and building competence around strategic planning, for the Ingka Communication Matrix in close collaboration with the Performance Leader and the Knowledge and Development Leader.
Some of your main responsibilities also include:
• Align with key Group Communication-related areas, to present a holistic perspective during the global communication planning process (both strategically and operationally)
• Identify, in collaboration with Group Communication team members, the key positioning initiatives that need strategic planning briefing support to increase effectiveness and efficiency towards reaching Group Communication goals in line with objectives.
• Ensure communication objectives and initiatives are well anchored and understood by the management team, the markets, and other relevant stakeholders
• Support, coach, and develop members of the Communication team, promoting best practices and continually benchmarking against industry standards
• Actively engage and partner with other functions within Ingka Group and other IKEA businesses in order to enable cross-functional collaboration and achieve common goals
This role is a permanent contract and will be located in Malmö, Sweden.
About this work area
Our team is the voice of IKEA. We use words, pictures, and videos to tell the story about IKEA, to build our brand, and inspire people with our offer. We bounce ideas back and forth; we challenge each other, and we are crazy passionate about communication. Of course, we are also the ones who make sure to keep all our co-workers informed, engaged, and connected in a constantly changing business environment. Visa mindre

Store Fulfilment Operations Leader

Who you are Do you want to be part of fulfilling customers' dreams? Come and join Customer Fulfilment (CFF). CFF plays a fundamental role in making IKEA Omnichannel retailing a reality. To support IKEA in achieving business objectives, CFF acts as a customer-centric, fully integrated, process-oriented organisation with an end-to-end approach. Enabling us to develop our business and deliver results across functions together with our partners. We are focusin... Visa mer
Who you are
Do you want to be part of fulfilling customers' dreams? Come and join Customer Fulfilment (CFF).
CFF plays a fundamental role in making IKEA Omnichannel retailing a reality. To support IKEA in achieving business objectives, CFF acts as a customer-centric, fully integrated, process-oriented organisation with an end-to-end approach. Enabling us to develop our business and deliver results across functions together with our partners. We are focusing on providing a seamless shopping experience with great quality at all touchpoints for the many people.
You have the will to drive continuous improvement in the way we operate our units across Ingka! You have a desire to understand the IKEA business and customer needs and influence improvements of the business with focus on customer satisfaction in an Omnichannel playing field. You are passionate about leading business through people and have a strong belief in the potential of every individual. As a person, you enjoy applying a strategic, tactical and operational approach to seeking business opportunities from a customer perspective. Finally, you feel inspired by the IKEA vision, values and culture.
To be successful in this role you bring several years of experience in working with fulfilment unit operations end to end (store or central), proven experience in meeting and interacting with various business partners and working experience on a tactical and operational level. Through your leadership skills, you have the proven ability to make a difference by positively influencing the business directly as well as through collaboration. Meeting and interacting with various business partners, especially in matrix relationships, and knowledge of building long-lasting relationships through all levels is something you enjoy having as an integral part of your work.
You have knowledge in the following areas:
• excellent knowledge of Omnichannel Network related IKEA processes, supply chain, warehousing operations and service business leading to excellence in customer fulfilment
• excellent understanding of key performance measurements used to plan, follow up and steer the business with a customer-centric approach and understanding of the financial impact on the total network
• excellent understanding of the customer and co-worker needs, demands and expectations in the markets
• apply market and industry knowledge to achieve organizational goals and objectives; understand market specifics when making decisions
• good change management and leading in the unknown/exploring
• good knowledge of and interest in existing and new technologies and equipment within the area of customer fulfilment (eg automation, ergonomics)
• knowledge of different leadership styles and needs as well as an appropriate use for different situations
• excellent knowledge of how to identify and involve relevant stakeholders in a project, process or question to make things happen
• knowledge of relevant IT solution landscapes associated with Customer Fulfilment
• good understanding of customer trends and could connect fulfilment solutions with customer wishes as they evolve
You have a collaborative mindset building relationships across the organization and having influence and personal impact. You have the analytical capability to translate business and customer needs into development initiatives and the ability to act within the global framework to achieve goals. Finally, you identify opportunities and needs and drive change within the organization acting in multi-cultural, interdependent and matrix environments.
A day in your life with us
As Fulfilment Unit Operations Leader, together with the Group Fulfilment Unit Operations team, you will establish and ensure operational excellence in the area of customer order fulfilment and replenishment, with a long-term focus based on the organization’s vision.
In the role of FF Unit Operations Leader, you will be responsible for:
• high performing operations and an efficient omnichannel network connected to all fulfilment and replenishment operations across Ingka operated units
• monitoring availability and logistics costs affecting the retail result and to initiate actions, when necessary, to reduce these costs
• responsible for enabling closing the gap in operational performance, lifting efficiency and quality
• responsible to contribute with both knowledge and resources to optimize operational and omnichannel development supporting the planned omnichannel/supply chain network to be in place in all markets
• responsible to create standard operating procedures and ways of working, including documentation and regular review as well as communication and training of relevant receivers, for planning, execution and follow up, to enable an efficient and well-functioning operations
• contribute to global and central supply chain development together with Inter IKEA counterparts
• responsible to provide support, guidance and sharing of best practices for all fulfilment operations in all IKEA units with the respective market function to secure an inspiring and motivating environment where people and talent are continuously developed including long-term competence building and succession planning, diversity and inclusion
This is a permanent role and is located in Malmö.
About this work area
Group Fulfilment Unit Operations, on behalf of Group Customer Fulfilment, we are accountable to lead and enable the continuous improvement of business, development of people and excellence in Fulfilment and Replenishment Unit Operations, with co-workers and customers in focus, across Ingka Group and countries. Visa mindre